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Check-in from 15h00
Check out up to 12h00
Number of meeting rooms: 1
Maximum size: 42 m²
Maximum capacity: 14 people
100% genuine reviews from our guestsFind out more
lazydayz2014 Couples - 04/10/2019 TripAdvisor review
We have stayed at this property before and make it a must when we drive down from Canada. The staff are great and friendly and go out of their way to help. We had to make a quick change of plans and extend our stay as a tropical storm had come into the coast. The staff here were more than accommodating and made us feel very well taken care of. We also had our dog with us who enjoyed saying hello to all her new amigos!!
This hotel is the best hotel in Mazatlan!
Mr Families - 26/09/2019 AccorHotels review
This hotel is the best hotel in Mazatlan – and the best value for money! Sleep Quality: It was perfect. No noise at all. View: We were in room 670 (excellent big room with 2 double beds) on the top floor – with a great view - we could even see the ocean and the three islands. Check-in: The male receptionist that checked us in is the best so far - very efficient and professional. Window: It does open – which is great compared with other Ibis hotels in Mexico where the windows do not open. Improvements – a few smaller details could be improved at this Ibis: Housekeeping: We have stayed at this Ibis hotel numerous times and each time our room’s housekeeping/cleaning has always been excellent (except for always getting only 2 towels for a 3 guest- booking) – however this time it was not excellent: 1. The floor was powdery (empolvado) with dust (the feet turned darkish quickly). 2. The beds were made sloppily the following morning (sheets wrinkly and not tucked in properly). 3. The dirty towels were not changed (which never happened before) - but taken back to hang on the bathroom hooks from the bedroom (and no third towel was provided). 4: No spare toilet roll was provided (which never happened before). Other Improvement: Sink Tap Water Pressure Issue (room 670): The hot water pressure was great but the cold water pressure was very weak/defect. Extras: We would love a refrigerator in the room (like in the big rooms of other Ibis Hotels in Mexico) - and we would happily pay more for a room with a refrigerator. We will happily return to this great Ibis Mazatlan Hotel in the future!
Marco Families - 28/08/2019 AccorHotels review
Found dirty floor, shower drain clog with hair, reading card deactivate 3-4 time . Very annoyeing, emergency doors was lock not permitted go to second floor,force to take the annoying elevator.
Victor Business - 28/08/2019 AccorHotels review
VERY CLEAN NICE PLACE
Jacob P. Families - 15/07/2019 AccorHotels review
GOOD HOTEL + GOOD SERVICE
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