Hotel - 5 Terres Hotel & Spa - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

5 Terres Hotel & Spa - MGallery by Sofitel

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5.0/5 173 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Breakfast
  • Well-being
    • Hammam
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Well-being
    • Hammam
    • Massage (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 22:00-07:00
    • Opening hours : Week-end 22:00-07:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The rooms and suites in the collection's boutique hotels offer modern comfort in an authentic setting.Wonder at breathtaking views of the Alsatian vineyards...

  • 27 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 501 reviews

Our guest reviews for 5 Terres Hotel & Spa - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
5.0/5 TripAdvisor Rating Based on 173 reviews
AccorHotels certified review
Ekaterina Y. Couples - 01/11/2017
« Failed expectations »

During our stay we have been suffering from multiple accidents and stuff behavior which have affected our vacation in a bad way: 1) there was no space on the parking even for gusts of the hotel: first there was some trash from repairing activity “parked”, then people from other hotels and houses around were parking their cars on hotel parking. We have waisted our time and pacience each time coming to and from the hotel as it was challanging to find an other parking options in around in Barr and parking far away from the hotel was not nice especially late in the night. 2) on the desk/reception there were no staff from time to time, especially when we were chacking in, so we were late to the restaurant 3) THE WORST was the fire alarm which was broken or something else and woke up at 3 am through the second and third nights of our stay. First time it woke up us twice through the night. We could not rest and felt terrible after it. For a 5* hotel it is a total mess and not an appropriate conditions. Even having your appologize and some % will not bring back our time abd will not fix our emotions. And what is more upsetting is that the rest was very nice, clean and tidy, very tasty breakfast and lovely rooms. Some more points: please mention that there is no lift to reach some rooms and also please fix timer light on TV, it is too bright and it is hard to sleep with it - we had to cover it.

AccorHotels certified review
Anonymous Friends - 31/10/2017
« Each time getting better »

Our 4th visit and still very happy about everything, staff interaction, ambiance, decor, service, bar, restaurant, rooms, comfort and spa. Only down point at the spa are the few seating/relax areas that get crowded sometimes very quick.

AccorHotels certified review
Wendee M. Couples - 26/10/2017

Hotel was clean and the staff provided excellent customer service.

AccorHotels certified review
Colin W. Couples - 23/10/2017
« Mr »

Excellent stay in lovely new hotel. Very friendly and helpful staff. Terrific food

AccorHotels certified review
A. S. Couples - 23/10/2017
« Lovely hotel, friendly staff, wonderful experience overall »

My husband and I stayed at the 5 Terres hotel during part of a trip to France, Germany, and Belgium. Our stay in Barr was lovely. The hotel was great - very nice architecture, very friendly staff, great restaurant, comfortable beds. Overall, the stay was fantastic. The staff was quite attentive and friendly - always willing to help with a smile. I rated the overall experience as a 9 (rather than a 10) only because it was not clear to me upon booking that the hotel room we would be staying in did not have an enclosed bathroom. While the toilet was in a separate room, the rest of the bathroom (shower, sink) was visible from the rest of the bedroom. I'm a bit more private, and would have selected another room had I known about the bathroom. I found this hotel by searching the Accorhotels brands, and my familiarity with the M Gallery hotels. And, as usual, I was not disappointed. Thank you for a lovely stay!

AccorHotels certified review
Anonymous Couples - 22/10/2017
« Nice stay »

My stay was nice. The Hoteldesign, the Room, Bathroom and the location of the Hotel are absolutely beautiful. The Breakfast buffed was 5*. and i enjoyed it a lot. But there was a big But. The Spa section. It does look beatiful yet it was not relaxing. For 1 the one day we wanted to relax there two times a group of People came in. Fully dressed with outdoorshoes. My thought was "What the Fu**?!" There are perfectly good pictures on the Website, why you have to disturb ppl trying to relax. 2nd. The Airvent was loud and it was hard to filter out the noise. But after i was pissed because of Reason 1 I was trubled to hear my headvoice while reading. So I canceld my Spa visit and went back to the room wich was quiet and cosy. Well 3rd is that on the left wall at the Sauna entrance there was (I am not sure if the word is used correctly here) debri from the stone wall like some work was done and not cleaned up after... so i was wandering how good the cleaning realy is in the spa. So in Total, it would be a great stay if the Spa excperiance would have worked out, which was our inital reason for the trip. Everything else was on point.

AccorHotels certified review
Richard L. Couples - 13/10/2017
« Short weekdays for couple »

A great stay at this perfect hotel in the middle of an Alsace village. Quiet and modern junior suite with an excellent dinner on both days. An outstanding and friendly Staff, professional help and suggestion for our forwarding next stay for the family. Soon a next visit. Reception , Bar & Dining room Staff are excellent and helpful. Thanks a lot and see you soon. kind regards Richard

AccorHotels certified review
Steve Couples - 12/10/2017
« Perfect from A to Z »

My partner and I had a wonderful weekend at the 5 Terres Hotel and Spa. The Suite was spacious, charming, comfortable and we immediately felt at home. The hotel is beautiful, quiet and stylish. The restaurant was the same, the food delicious at dinner and breakfast. The spa, sauna and hammam facilities were fantastic and finally the staff were pleasant, helpful and discreet.

AccorHotels certified review
Kim Couples - 04/10/2017
« Very nice stay and hotel »

Enjoyed our stay very much. The hotel seems brand new and is designed with taste and style. The bedding is superb, can’t rember when I had pillows that comfy. The staff is very polite and helpful.

AccorHotels certified review
Kevin Y. Couples - 02/10/2017
« Mr. Kevin Y. and Mark R. »

We drove to Barr from Basel for our overnight stay at 5 Terres and unbeknown to us (email had been sent , but not read) vehicle access to the hotel was blocked due to the annual wine festival and security precautions. We parked close to the city centre and easily found our way to the hotel. On entering the newly refurbished building we certainly gave it the wow factor since the historical architechture had been preserved as much as possible with a very clever intro. of modern facitilites and furnishings. Our room was on the top floor (rooms 200+) and my only concern was the sloping ceiling and care needed in moving around. We used the lounge/bar area for predinner dirinks and found the service satisfactory. We had booked dinner in a nearby village at a restaurant well known to us and to enjoy the evening I requested a taxi take us there. Unfortunately, all taxis were fully booked and then the unbelievable happened. A reception employee (Mr. Gokay) offered to run in the rain to his nearby house and collect his personal car to take us the 4km to our dinner destination. This was service like we had never experienced and if any staff member of this hotel deserves the employee of the month award then he is the one. Mr. Gokay had to manouvre his way through the streets of the village, negotiating with security to remove barriers - amazing. The remainder of our stay in the hotel was very pleasant and we look forward to dining in the restaurant which looked very enticing indeed.

AccorHotels certified review
D. Families - 28/09/2017
« very enjoyable stay »

very much appreciate the friendly service offered by all. especially by the front office team, the Young lady down in the spa isabelle also the Young asian lady serving breakfast. all made for a very enjoyable stay. as for the restaurant in the evening think a few more smiles could be offered while seving such wonderful food.

AccorHotels certified review
Lindsay M. Couples - 25/09/2017
« Excellent room and fantastic breakfast. Excellent value for money »

Wonderful modern hotel in a traditional setting in Barr. Our room was very comfortable and clean, the breakfast was fantastic.

AccorHotels certified review
Houcine Business - 22/09/2017
« Relaxing and amazing place »

Honestly, from street view,i wondered where is the famous MGallery Hotel because hard for locating. It was the first surprise. After when you penetrate in this paradise, you smile without talking. Simply perfect, a pure beauty for your eyes. Also the staff is friendly and professionnal. Probably my best experience in a M gallery hotel in France and also outside ( in competiton with VIE Hotel in Bangkok ;-) ).

AccorHotels certified review
Anonymous Solo - 18/09/2017
« A beautiful, yet cosy hotel with a great restaurant (Table de 5) in a nice, well preserved Alsacian village »

I had several relaxing and enjoyable days in the 5 Terres Hotel, with delicious food (there is a terrific restaurant), nice spa facilities, a friendly spa employee who did an excellent facial and massage, and overall friendly and professional hotel staff (they were so kind to receive and store for me several boxes of wine I had purchased in neighbouring villages during walks in the wineyards)

AccorHotels certified review
Jonathan R. Couples - 18/09/2017
« Wonderful »

Excellent, the room was great. Location superb, but the staff was the best part. Each and every person bent over backwards to be as helpful as possible. They helped with dinner reservations, the spa, winery nearby, and just an overall friendliness that was sincere and very appreciated by us.

AccorHotels certified review
Mike Couples - 17/09/2017
« Mike »

Perfekt

AccorHotels certified review
Bas Couples - 03/09/2017
« Perfect »

Excellent service. Beautiful room. Great location. Great spa. Only thing we missed was radio of music availability in the room.

AccorHotels certified review
David Couples - 01/09/2017
« Had a great stay, with one exception... »

We enjoyed our stay a lot, and were very pleased with the hotel. Our compliments to the staff for being helpful, polite and welcoming. Our only gripe was that we thought the bar was overpriced in terms of price / quality. Either lower the first, or increase the second.

AccorHotels certified review
S. Couples - 26/08/2017
« Very good stay in marvelous luxuous hotel »

We were very surprised to find this kind of luxuous hotel in this little city. All was done by the hotel team to provide us the best services. We felt like privilegiated clients during our stay. We will come back assuredly in this hotel.

AccorHotels certified review
Benjamin H. Couples - 16/08/2017
« Relaxing and beautiful »

Everything was perfect. Spa, building, room, staff, location. Completely new and tastefully decorated. Good for a weekend or a longer stay. Perfect for visiting vineyards or go to Strasbourg. Will definitely come back.

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