Hotel Mercure Paris Saint-Ouen 4 stars

TripAdvisor rating 4.0/5 273 reviews
Hotel Mercure Paris Saint-Ouen
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Room 1

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Hotel extras

With public transport close by and our undercover private car park, you can get to your different business appointments or sightseeing excursions easily.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Beach and water sports
  • Other sports activities
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Hotel Mercure Paris Saint-Ouen

115 Avenue Gabriel Peri
93400
saint-ouen
france

Tel: +33141664000

Fax: (+33)1/41664066

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   LINE 137 GARIBALDI

  • METRO :   LINE 13 GARIBALDI / PORTE DE SAINT-OUEN

  • By plane

    LE BOURGET At 11km / 6 miles

  • By plane

    PARIS NORD CDG At 21km / 13 miles

  • By train

    GARE DU NORD At 3km / 2 miles

GPS :48.902654, 2.330929

Our accommodations

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with twin beds

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with balcony, garden view and 1 double bed

  • Max. number of persons: 2
  • Area: From 22
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with balcony, garden view and twin beds

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room on an upper floor with 1 double bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LA FABRIQUE A SAVEURS

Type of cuisine: French

Immerse yourself in a stylish, relaxed atmosphere and enjoy our cuisine created with market produce. Whether in a couple or group, our restaurant team creates a warm atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA FABRIQUE À COCKTAILS

Photo non contractuelle / Strictly non binding

Discover our selection of wines by the glass by Bettane and Desseauve or let yourself be tempted by our cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 83

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Hotel Mercure Paris Saint-Ouen

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,717 reviews

tripadvisor

TripAdvisor Rating 4.0/5

273 reviews

Convenient location

Customer review rating 4.2/5

Anonymous Business - 07/10/2019 AccorHotels review

The hotel itself is oke. Breakfast is nice and the room is clean with a good bed. But the price is on the expensive site. And although the location is convenient for me to reach by car I dislike the neighborhood

Good mid-range hotel, generally cl;ean and in good order

Customer review rating 4.2/5

Dc Business - 07/10/2019 AccorHotels review

The hotel is convenient for St Ouen, not too far outside the peripherique. Facilities are genrally good, staff are friendly and helpful. My only criticism is that the Bar/restaurant lacks atmosphere - the lighting is quite bright and adds nothing to the ambience. The food/drinks on offer are generally well made, not haute cuisine but no complaints, and service is generally prompt and attentive.

Appalling behaviour of the staff at reception

Customer review rating 4.2/5

Syed H. Business - 06/10/2019 AccorHotels review

At first I was given a room on the 7th floor and then I was told that room was not good and they will give me another room with balcony Turned our most of the rooms of the hotel had balcony including the room on 7th floor When checking out the receptionist was busy doing check outs for the others which came later I was charged for a drink which I never took and had to explain this to get the charge out In the end when Asked for a printout for the invoice it took 15 mins to get it. Staff needs training not to lie to customers and make them feel like a fool

Have you ever checked the quality of provided services in your hotels????????????????

Customer review rating 4.2/5

Ilia Business - 29/09/2019 AccorHotels review

lets go through the list: 1. Receptions constantly forgot to provide with the iron after request. 2. Iron has working hours better than most employees? why is available only from 8am till 6 pm? 3. Room service was not available after 9pm, however it was stated that it works until 10pm 4. Fire allarm happened twice within one night, no adequate actions from staff was done, not action plan, no explanation given during event and no reaction from staff on allarm 5. internet connection was awful 6. breakfast had no variance and was extremely limited compare to other Accor Hotels with the same star level 7. direct booking experince was awful, due to timing and and responsible employee was extremely unfriendly and not professional

Nice

Customer review rating 4.2/5

Anonymous Business - 27/09/2019 AccorHotels review

The room was nice, very clean, good standard. The AC was quite loud, though. Also I left do not disturb sign as I was in a rush and left my personal staff lying around. When I came back - everything was cleaned and rearranged, which wasn’t what I wanted.

Fantastic stay, amazing staff!

Customer review rating 4.2/5

Rebecca D. Families - 23/09/2019 AccorHotels review

The staff make this hotel, they really couldn't do enough and are amazing at what they do. The hotel is based out of Paris but considerably cheaper and the tube is literally 5 mins walk away which means within 20 mins you can be in the centre. I would defiantly stay here again.

Lovely but noisy

Customer review rating 4.2/5

Mélanie D. Business - 20/09/2019 AccorHotels review

I had the room 818 which is an amazing room. However the sliding doors were not closing properly which I realized on the second night I told the receptionist who did not get the info from his previous colleague He did come and made the best he could. Night was less noisy but still Promise to be fixed on 3rd night and it was not So experience was nice but sleep wasn't great

Outdated hotel smelling rather musty

Customer review rating 4.2/5

Guy Business - 14/09/2019 AccorHotels review

Stayed here on a business trip. Room smelled musty on arrival and you can’t really open the windows on the street side easily, if you stay at the front of the hotel. Very noisy road below. Hotel was accommodating to find me a different room at the back, from the 2nd night onwards. Corridors are very dark and again a musty smell prevails. Rooms as such are rather outdated looking and bathrooms likewise. Shower was of good quality but water just overflowed on bathroom floor constantly. Same problem in both rooms I stayed in. Restaurant food was ok but choice limited. Could not understand why on both nights I tried it they only had 1 type of white wine a Chardonnay and nothing else per glass, although menu mentions lots more options. Reception staff was friendly, but restaurant staff could do with putting a bit more of a smile on their face. Overall this hotel did not leave me with the usual Mercure quality of standard impression. Disappointed.

Mr.

Customer review rating 4.2/5

Jeremie Families - 12/09/2019 AccorHotels review

I enjoyed my stay in this hotel. Confortable room, good breakfast and well located (5min walk to the metro station.

Wonderful

Customer review rating 4.2/5

Gt Couples - 06/09/2019 AccorHotels review

Personnell was very friendly and helpful. Great that we could park in the garage, only a pitty that the tariff that's mentioned on the website was not correct. Great breakfast and tasteful food. We asume that we had the cheapest room, no window could be opened and airco was not really powerful.

Very Satisfied

Customer review rating 4.2/5

Z. V. D. W. Couples - 02/09/2019 AccorHotels review

Friendly staff, comfortable beds, clean, good breakfast and nearby metro.

Very nice and cleaned. Staffs were also professional

Customer review rating 4.2/5

Anonymous Families - 29/08/2019 AccorHotels review

Nice welcome, nice rooms, nice breakfast

Ver goodroom ok and clean

Customer review rating 4.2/5

J. H. Families - 26/08/2019 AccorHotels review

Room ok and clean Breakfast ok Wfi, Sometimes very poor

Very helpful and confortable

Customer review rating 4.2/5

Mercy A. B. Couples - 14/08/2019 AccorHotels review

the hotel room is big enough for two people and we liked the toilet with the shower. the location of the hotel is 4min walking distance to the metro station. We highly recommend this hotel to stay in Paris.

Great

Customer review rating 4.2/5

Hillary W. Families - 12/08/2019 AccorHotels review

Personal was very helpful & friendly

Clean and welcoming hotel

Customer review rating 4.2/5

A. Business - 07/08/2019 AccorHotels review

Very friendly and welcoming and helpful staff, unfortunately the air conditioner didn’t work well.

Unhappy

Customer review rating 4.2/5

Thomas E. Friends - 30/07/2019 AccorHotels review

The receptionist charged me for 43 euros for two nights of parking while I only wanted one night. The receptionist told me that if I check out the next day that'll get my money back. The next day an other receptionist told me that it's impossible to give my money back. So why did I pay for two nights if I only used the parking one night? I don't think this is fair. The receptionist made a mistake, it's not my fault. So I asked kindly my money back. He said it's impossible. This felt like a scam, very unhappy about this. On the other hand, the room was very clean and very good for two people.

Customer review rating 4.2/5

Aart Couples - 21/07/2019 AccorHotels review

Prima

Great hotel, great staff, great breakfast

Customer review rating 4.2/5

Wessel Couples - 18/07/2019 AccorHotels review

We wanted to do a city trip in Paris, your hotel made it even better. The room was nice, the staff was really friendly and we really liked the breakfast. One night we had a drink and that was not the best experience, since the cocktails on te card were not available and after we ordered the drinks the we directly had to pay. It seemed and felt like we couldnt order more drinks. The drinks we did order were nice though. We absolutely recommend the hotel to other people and if we are going to Paris again we’d most likely stay at the Mercure Saint Ouen

Hotel perfect located!

Customer review rating 4.2/5

Siham Couples - 18/07/2019 AccorHotels review

We are very happy that we have chosen for your hotel. The hotel was perfect located and we had a superior room with our own balcony. We couldn’t be more happier. The people in the hotel were very friendly (only one at the check- out he was a little bit rude). But everything was just perfect and the breakfast was good enough. We are very sure that we will come back!!!

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