Hotel - Mercure Viareggio
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Mercure Hotel

Mercure Viareggio

Viale Einaudi 11 
55049  VIAREGGIO
ITALY

444 reviews
TripAdvisor Rating Based on 444 reviews
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Check-in from 12h00
Check out up to 12h00
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Services in the hotel and nearby

  • Reduced mobility rooms
  • Pet allowed 0  EUR
  • 100% non-smoking hotel
  • 1 restaurant(s)
  • 1 bar(s)

Services and practical information

  • Reduced mobility rooms
  • Pet allowed 0  EUR
  • 100% non-smoking hotel

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

  • 90 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Crib on request
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 85 reviews

Our guest reviews for Mercure Viareggio

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 444 reviews
AccorHotels certified review
Hrafnhildur Couples - 16/08/2017
« Nice location and view »

Nice hotel, but room was a bit small. Patio furniture on the balcony should have been better. Bathroom was nice and plenty of storage.Paint damage on the walls. Price a bit high.

AccorHotels certified review
Ole Couples - 27/07/2017
« Nice place close to the beach »

Generally we had a nice stay, though the service in the restaurant was a dissapointment. Especially Maitre Vincenzo, a grumpy old man, seems to hate his job. He served us a welcome drink, which he called a "cocktail", In fact it was juice from a tin can, a ledt over from the breakfast buffet. Thanks to the other waiter and Maria at the reception for their fine service.

AccorHotels certified review
Ky Couples - 27/07/2017

Nice location , convenient connection to beach but wifi is poor, bed is not comfortable and you can sink in shower after 10 sec of shower because of water ! Also you feel it is 3 stars hotel and not 4 stars- swimming pool is toooooo small unlike the photos on your web !!!

AccorHotels certified review
Lucy Couples - 29/06/2017
« Really Good stay »

Overall the stay was really good. There was an issue with the type of room we had booked but staff dealt with it extremely well and it was sorted to our satisfaction before we arrived. The only thing for us that could have been improved was the gluten free offering at breakfast. There was no gluten free bread available so we had to buy our own from the supermarket up the road. The chocolate cake bar provided was horrible. Only other gripe was the fact you had to repeatedly log on to the wifi network, this was really irritating.

AccorHotels certified review
Anonymous Families - 25/06/2017
« Bad start - good finish »

We got off to a bad start when our Accor membership free drink on arrival request for 3 beers was refused. The bar man insisted we could only have fruit juice. This has never before been our experience. The rest of the stay was good. Staff were helpful. Breakfast was good. Dinners were fine. The service at dinner was too quick. It is not restful to have your plate taken away as soon as the last mouthful enters your mouth and before others at the table have finished. The room was OK. The swimming pool not deep enough for a good swim

AccorHotels certified review
Chuck Couples - 21/06/2017
« Hotel is clean and rooms are up to date »

Excellent experience

TripAdvisor review
Family - 31/05/2017
« short break »

Room was clean and generally OK but rather small for a 3 person room, and it was rather unfortunate the swimming pool was closed and none of the beach facilities had their swimming pool open on the grounds of being out of season which was surprising for end of May!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are looking forward have you again stayng in our hotel. Best regards. Fabio Cannucci Resident Manager

AccorHotels certified review
Henning Couples - 29/05/2017
« Nice stay »

Nice room, only 200m from the beach. I like the motel style. Friendly personal, gave us credit for late check out. Grazie!

AccorHotels certified review
Cm Couples - 28/05/2017
« A lovely Mercure ! »

Modern , good located , good service by check-in, room upgrade - All made our short stay relaxing and pleasent

AccorHotels certified review
Anonymous Families - 02/05/2017

very clean, modern and good position

AccorHotels certified review
Anonymous Families - 25/04/2017

Loved the room, it was clean and very comfortable for us. Didn't like the fact our balcony had the kitchen air conditioning duct running up next to it and so was noisy at night and the airconditioning in the room was working properly for us to have the windows closed all night. The staff were washing mops, kitchen frying baskets etc outside with a water hose and we could often smell the cigarette smoke from the staff from our balcony. We were very disappointed that the swimming pool wasn't useable as it wasn't clear on the website that it wouldn't be. Also our balcony looked out over a green and dirty swimming pool. We also didn't like the music that was constantly played in the bedroom corridor as we could hear it from the bedroom and my 3 year old son found it difficult to sleep.

AccorHotels certified review
Anonymous Families - 25/04/2017

Friendly staff; good breakfast; nice room and view.

AccorHotels certified review
Anonymous Business - 17/04/2017

The hotel was modern and excellent..great breakfast...just need Kleenex in the bathrooms !

AccorHotels certified review
Anonymous Couples - 05/04/2017

Positiva.

AccorHotels certified review
Anonymous Couples - 22/03/2017

Very good location. Very friendly and helpful staff. Easy walk to the beach. Good restaurants in the area.

TripAdvisor review
Business - 18/11/2016
« New Mercure Hotel in Viareggio »

Although it concerns a new Mercure hotel and the dtaff has to get used to the new situation, it's a very good place to stay. relatively close to the beach and with a very nice (young) staff who are verey willing to help. Compared with other Mercure Hotels in Europe I want to express the excellent quality of the food in the restaurant although I was there on a Sunday. Yes, I recommend this hotel for leisure and business topics.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are looking forward have you again stayng in our hotel. Best regards. Fabio Cannucci Resident Manager

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