Hotel - Mercure Paris 17 Batignolles (opening May 2018)
Mercure Hotel Mercure Hotel

Mercure Paris 17 Batignolles (opening May 2018)

4.5/5 25 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7/7
    • Opening hours : Week-end 24/24
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Our rooms

  • 134 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV Bouquet beIN Sports
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 136 reviews

Our guest reviews for Mercure Paris 17 Batignolles (opening May 2018)

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating 25 reviews
Lenne Business - 12/10/2018 AccorHotels certified review
« Wasn’t the best choice unfortunately »

The cleanliness of the room was good however the room itself is a little dark and also I had a view directly to another building which means I had to keep the windows covered would curtains all the time. Also the breakfast was very poor in terms of selection and the ambience (lots of dirty tables; no decent coffee selection; no sandwich material besides one selection of ham and cheese...), the corridors have very specific unpleasant smell and the graffiti drawings on corridors’ walls is not also my taste. Lobby was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LENNE-LIINA L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Képéklian Directeur d'exploitation

Couples - 12/10/2018 TripAdvisor review
« Very modern »

A very modern and clean hotel. We had a privilege room with a balcony high above the street so traffic noise wasn't a problem. The room was very clean but a little tight on space. There was a wardrobe without any decent shelving but one case fitted in. Another case makes the room tighter for space but it's just being picky I suppose. There is no restaurant in this hotel but the breakfast on offer is very good. It's about 2 miles from the Eiffel tower and is a nice walk passing the Arc de triomphe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daddydoop, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Anonymous Friends - 11/10/2018 AccorHotels certified review

Friendly staff, hotel is modern and clean; however, room service needs immediate attention. Coffee rarely stocked, counters not wiped down, etc. Also, the AM breakfast wasn't edible. Eggs were watery, bacon and sausage were dangerously under-cooked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KELLY O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Képéklian Directeur d'exploitation

H. Couples - 11/10/2018 AccorHotels certified review

I loved it. The reception desk was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHISHMANYAN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Képéklian Directeur d'exploitation

George Couples - 11/10/2018 AccorHotels certified review
« a nice mix of cosyness and nice aesthetics »

Staying in your hotel was a nice experience. The room had a cosy atmosphere combined with high aesthetics, a combination not always easy to achieve (as an architect/University professor of design I know that well) as modern/contemporary aesthetics tend to lack cosyness. The particular (privilege) room was on the 8th floor and apart from the view had enough space (as far as I've seen superior rooms were a bit on the narrow side and view is not that good in lower floors). The lobby, the island bar and the cafe/restaurant area were nice with good decoration and some interesting touches such as the plethora of table books on the bookselves to go through in your free time. There are two comments on the negative side: a) the staff, although literally polite and helpful were distinguished by a rather distant behaviour, a typical element in business chains... and b) when we asked to extend our stay for two more nights (the reservation was at first for 3 nights) we were offered a far higher price than the one offered for the first nights (300 instead of 130 Euros). I know of course that the prices go higher at the last minute, but there should be a different policy in case of extension of stay (with at least a reduced price if not the same as the one applied at first). Having a pleased customer who already stays in and asking him/her to pay 150% more for added nights is at least an attitude that suggests a lack of respect for the customer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGIOS L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Mary O. Families - 10/10/2018 AccorHotels certified review
« Very dissatisfied with our stay and in particular the customer service »

Not good at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARY O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Emily A. Business - 08/10/2018 AccorHotels certified review
« Lovely Staff »

The staff were very welcoming and always willing to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMILY A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Anonymous Business - 03/10/2018 AccorHotels certified review
« Good business hotel »

Good hotel, clean rooms, new interior, friendly desk people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KRISTIAAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Alex S. Business - 03/10/2018 AccorHotels certified review
« Average »

Housekeeping is poor. No business office. No tv for 4 days and no repair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXIS s., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Képéklian Directeur d'exploitation

Bruce Couples - 02/10/2018 AccorHotels certified review
« Great »

It was just great all around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRUCE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Adina Couples - 02/10/2018 AccorHotels certified review
« A very nice hotel »

A very nice and clean hotel, young and friendly staff. The Rooms are cosy, and the hotel it’s Close to the metro station and mâine atraction in Paris .

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADINA C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Fernanda G. Business - 01/10/2018 AccorHotels certified review
« Extremely satisfied »

It was perfect. The personnel was extremely friendly and helpful and the room was very nice and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FERNANDA G.-WELTE, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Fred A. Couples - 27/09/2018 AccorHotels certified review
« Ideal »

Not a hassle

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRED A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Business - 24/09/2018 TripAdvisor review
« Very good front office staff but very poor cleaning staff. »

Very friendly staff at reception and helped as much as they could to offset the shortcomings of the cleaning staff which has been very poor throughout the stay. Rooms were not properly cleaned and there was a problem every day over the 3 days stay.

Our hotel has responded to the review
Our hotel has responded to the review

Cher 693norbert Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris 17 Batignolles. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

Fy L. Business - 23/09/2018 AccorHotels certified review
« Poor Housekeeping and operations »

Housekeeping threw away some of my personal belongings, including a bar of facial soap which was specifically made for my skin allergies (now I need to complete the rest of my business trip without it). The other things were not valuable (bags and boxes etc) but still made my stay inconvenient. Needless to mention they did not refill any of the toiletries. The one time I had breakfast there was almost nothing left except for bread and some cold cuts (strange for it was only 9am). Reception people were the only positive thing about my stay. Check in and checkout process was painless and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FANG YU L., Thank you for taking the time to tell us about your experience at the Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 21/09/2018 AccorHotels certified review
« Mr »

Fantastic. really nice, clean, feature-full and great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW JON A., We very much appreciate your comments regarding your stay at the Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Képéklian Directeur d'exploitation

Mario G. Couples - 17/09/2018 AccorHotels certified review
« We had a wonderful and confortable stay for a whole week »

We had a reservation at a differet hotel in Paris which was not kept. As an alternative, an agent at this hotel booked us at the Mercure Paris 17 Batignoles and we were not disappointed with the choice. We had a very comfortable stay. Nice atmosphere and quiet environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIO g., We very much appreciate your comments regarding your stay at the Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Michael Business - 17/09/2018 AccorHotels certified review
« Friendly Staff - Quiet Location »

Staff were extremely helpful at all times. Nice location for business (located near office). Nice friendly atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW, We very much appreciate your comments regarding your stay at the Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Képéklian Directeur d'exploitation

Anonymous Business - 17/09/2018 AccorHotels certified review
« Great hotel with modern look and feel »

Stay was nearly perfect. If I have one recommendation for improvement it would be to separate the check-in/customer service desk from the bar in the lobby. It can get busy and crowded at certain times and it also happens to be very close to the elevators

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERTO M., We very much appreciate your comments regarding your stay at the Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Jeremy Business - 16/09/2018 AccorHotels certified review
« Neat new hotel, needs time to mature »

Good overall experience, friendly staff, very nice rooms. Some minor issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEREMY G., We very much appreciate your comments regarding your stay at the Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

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