Hotel Mercure Paris 17 Batignolles 4 stars

TripAdvisor rating 4.5/5 128 reviews
Hotel Mercure Paris 17 Batignolles
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Room 1

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Hotel extras

  • Patio, shaded inner courtyard

  • Duplex suites, view of the Parisian monuments

  • Burgundy bar, selection of Grands Crus from Burgundy

  • Completely new hotel in the Batignolles district

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre

Hotel location

Hotel Mercure Paris 17 Batignolles

118 Rue De Tocqueville
75017
paris
france

Tel: +33140541925

Fax: (+33)1/45724906

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    ROISSY CDG At 28km / 17.4 miles

  • By train

    ST LAZARE At 2km / 1.24 miles

GPS :48.888137, 2.306853

Our accommodations

Superior Room with 1 large bed

  • Max. number of persons: 2
  • Area: From 17
  • Business Desk
  • Bathroom products

Superior Room with 1 large bed and balcony

  • Max. number of persons: 2
  • Area: From 17
  • Most of the accommodation: Balcony *

* Subject to availability

  • Business Desk
  • Bathroom products

Privilege Room with 1 large bed

  • Max. number of persons: 2
  • Area: From 20
  • Business Desk
  • Nespresso machine
  • Bathroom products

Privilege Room with 1 large bed and balcony

  • Max. number of persons: 2
  • Area: From 20
  • Most of the accommodation: Balcony *

* Subject to availability

  • Business Desk
  • Bathroom products

Privilege Room with twin beds

  • Max. number of persons: 2
  • Area: From 20
  • Business Desk
  • Bathroom products

Superior suite with 1 large King-sized bed

  • Max. number of persons: 2
  • Area: From 34
  • Business Desk
  • Bathroom products

Deluxe Duplex Suite with 1 large bed

  • Max. number of persons: 2
  • Area: From 30
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Business Desk
  • Nespresso machine
  • Bathroom products

Executive Suite with 1 large duplex bed, view on Paris

  • Max. number of persons: 2
  • Area: From 30
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Business Desk
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

BAR À BOURGOGNE

Photo non contractuelle / Strictly non binding

Discover the wines of Burgundy. Our Bar à Bourgogne bar is the ideal place to savor the region's beautiful appellations, including Chardonnay and Pinot Noir.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 42

Find out more

Our guest reviews for
Hotel Mercure Paris 17 Batignolles

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

778 reviews

tripadvisor

TripAdvisor Rating 4.5/5

128 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect

Customer review rating 4.5/5

Erica K. Couples - 11/09/2019 AccorHotels review

Everyone was extremely friendly and helpful. Rooms were super and always cleaned beautifully. Couldn't recommend enough!

Dear ERICA K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Disappointed

Customer review rating 4.5/5

Archie D. Couples - 11/09/2019 AccorHotels review

Was promised a balcony room when I made the reservation, but did not get a balcony room; however, I was charged the rate for a balcony room. Clever bait & switch.

Dear ARCHIE D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding our balconies, we were forced, for reasons of security beyond our control, to close the access. The safety of our customers is a priority. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager
Customer review rating 4.5/5

Helen Families - 11/09/2019 AccorHotels review

Good.. efficient and friendly staff

Madame B., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

Lots of stuff went wrong.

Customer review rating 4.5/5

M C. Business - 09/09/2019 AccorHotels review

I got to the hotel and was given a key to the room. I got to the room and the key did not work. I went back to the lobby. The staff apologised and gave me another key. I got to the room and the key did not work. I went back to the lobby and a staff member came up with me. My third key did not work, so the staff member used their master key which also did not work. We went back down and I got a new room, where again the key did not work. Your staff got me in with the master key, and told me that someone would bring a new key in 15 minutes or so. That never happened. The new room (802) had a balcony which is nice, but the balcony was closed and couldn't be used due to an issue with the railing. I need to work on my laptop in the room and the desk was seemingly only 60 cm deep, which was tight. Also the stool in front of the desk was not particularly comfortable. I used some of the tea in the room on the first night, which was not replaced. I also could not get the wifi to work which I reported to the desk. I ended up using a mobile phone as a personal hotspot for internet. The bed was comfortable, and the shower was excellent. Overall it was not a bad stay, but it was a lot more frustrating than it needed to be. I expect to need some 40 hotel room nights in the 17th over the next year, and I will continue to search for a hotel.

Dear MICHAELMR C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

No dramas, easy in, easy out

Customer review rating 4.5/5

Agf Business - 04/09/2019 AccorHotels review

One night, nice room, good location for my requirements, very quiet

Dear ROSS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Personal service great rooms

Customer review rating 4.5/5

Av Business - 01/09/2019 AccorHotels review

Personal service Great rooms Super breakfast

Madame V., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

OK

Customer review rating 4.5/5

Kassie Business - 01/09/2019 AccorHotels review

- Expensive rooms, price/quality is not ok - I never get upgrade even though I am staying every week AND I am platinum

Dear DIDIER B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Enjoyable stay

Customer review rating 4.5/5

Anonymous Business - 29/08/2019 AccorHotels review

Everything worked well and room was ready early

Dear KAREN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Amazing !

Customer review rating 4.5/5

Eddy Solo - 24/08/2019 AccorHotels review

Whaou !

Dear EDDY D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin Directeur

Experience at Mercure Paris 17 Batignolles

TripAdvisor rating 4.5/5

axchilyobwe Family - 14/08/2019 TripAdvisor review

Our stay was comfortable, quiet and enjoyable. Your staff very hospitable and friendly. Ready to help. We had our best time. Breakfast meals were very good. I liked the security, swipe the key to the floor you are lodging. That is an excellent feature.

Dear axchilyobwe, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

A touch of class

Customer review rating 4.5/5

Yann A. Couples - 13/08/2019 AccorHotels review

Everything was perfect from the moment we checked-in. Genuine smile from the reception desk that made us feel welcome. This was so refreshing after a long 12 hours flight. The room itself was just perfect. Spotless clean, and really comfortable bed. Great location. So good that we changed our plans and booked an extra night (3 nights instead of 2). You cannot put a price on class.

Dear YANN A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Nice, good service from your personnel

Customer review rating 4.5/5

Anonymous Solo - 12/08/2019 AccorHotels review

Comfortable

Dear ARTHUR D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Excellent

Customer review rating 4.5/5

Durand M. Business - 09/08/2019 AccorHotels review

Room very clean, new and good isolation (calm) as well possibilty to open window. Breakfast excellent quality of products of choice and room very convenient & bright Check in & Check = efficient Reception = excellent advices/recommendations regarding possibility of diner place around

Dear CHRISTOPHE DANIEL D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

The hotel was nice, the staff was nice.

Customer review rating 4.5/5

Patti S. Friends - 04/08/2019 AccorHotels review

I booked a room with a balcony, they didn’t have one but I paid for it. The closet space was too small for two people. Breakfast ran short on pastries a few mornings.

Dear PATTI S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Very good

Customer review rating 4.5/5

Wr Business - 31/07/2019 AccorHotels review

Convenient

Dear WILHELM R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager
Customer review rating 4.5/5

Andy Business - 31/07/2019 AccorHotels review

Always extremely good - the staff have got to know me!

Dear ANDREWMR W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Room not as described

Customer review rating 4.5/5

Andy Couples - 30/07/2019 AccorHotels review

Booked a duplex suite with two balcony's only to be told on arrival and after the check-in process that they are now not available in any room , Should have been told this before we arrived and offered a refund , you are still advertising these rooms with the facility.

Dear ANDREW S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Nice place

Customer review rating 4.5/5

Fiona G. Business - 29/07/2019 AccorHotels review

Good service staff very helpful

Dear FIONA G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Very well located hotel!

Customer review rating 4.5/5

Anonymous Business - 26/07/2019 AccorHotels review

The hotel is very well located in a very nice and busy area with many restaurants and cafes. The room was just as expected - well sized for one person with a nice bathroom / shower. I made use uf the "breakfast in bed" which was great and staff were really friendly. Although, I was given very little information at the check in (e.g. nothing about breakfast times, bar, room service etc.) - only where my room was located. On the other hand, however, I was given a great restaurant recommendation. The homepage states that "bathroom products" are available but the only thing provided was soap and shampoo/showergel (2 in 1). I was expecting the usual i.e. also lotion, conditioner, cotton buds... Same for the bottled water - there was one 3dl water bottel but not more..

Dear NORMA VALERIA A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Perfect location

Customer review rating 4.5/5

Uk Business - 25/07/2019 AccorHotels review

I have stopped at this hotel on several occasions and the welcome is always very plesent, the rooms are very clean and well maintained and in a perfect location for a short walk to the office. The aircon was a real benefit on this trip given the heatwave. Thanks

Dear ANDREW M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager
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