Hotel Mercure Paris 17 Batignolles 4 stars

TripAdvisor rating 4.5/5 138 reviews
Hotel Mercure Paris 17 Batignolles
See on a map
+ 13 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Patio, shaded inner courtyard

  • Duplex suites, view of the Parisian monuments

  • Burgundy bar, selection of Grands Crus from Burgundy

  • Completely new hotel in the Batignolles district

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre

Hotel location

Hotel Mercure Paris 17 Batignolles

118 Rue De Tocqueville
75017
paris
france

Tel: +33140541925

Fax: (+33)1/45724906

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    ROISSY CDG At 28km / 17.4 miles

  • By train

    ST LAZARE At 2km / 1.24 miles

GPS :48.888137, 2.306853

Our accommodations

Superior Room with 1 large bed

  • Max. number of persons: 2
  • Area: From 17
  • Views: Patio, City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Superior Room with 1 large bed and balcony

  • Max. number of persons: 2
  • Area: From 17
  • Views: Patio, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Privilege Room with 1 large bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: Patio, Courtyard side *

* Subject to availability

  • High speed internet
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Bathrobe

Privilege Room with 1 large bed and balcony

  • Max. number of persons: 2
  • Area: From 20
  • Views: Patio, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Business Desk
  • Bathroom products
  • Bathrobe

Privilege Room with twin beds

  • Max. number of persons: 2
  • Area: From 20
  • Views: Patio, City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Superior suite with 1 large King-sized bed

  • Max. number of persons: 2
  • Area: From 34
  • Views: Panorama view, City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Deluxe Duplex Suite with 1 large bed

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • High speed internet
  • Business Desk
  • Nespresso machine
  • Bathroom products

Executive Suite with 1 large duplex bed, view on Paris

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • High speed internet
  • Business Desk
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

BAR À BOURGOGNE

Photo non contractuelle / Strictly non binding

Discover the wines of Burgundy. Our Bar à Bourgogne bar is the ideal place to savor the region's beautiful appellations, including Chardonnay and Pinot Noir.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 42

Find out more

Our guest reviews for
Hotel Mercure Paris 17 Batignolles

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

933 reviews

tripadvisor

TripAdvisor Rating 4.5/5

138 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

brand new, very clean, nice staff

Customer review rating 4.5/5

Anonymous Solo - 05/11/2019 Confirmed reviews AccorHotels

Good location in Paris O, brand new so absolutely clean, nice room Get your parking accessible to clients, and it will be perfect

Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

Exceeded my expectations

Customer review rating 4.5/5

Alan M. Couples - 05/11/2019 Confirmed reviews AccorHotels

Lovely new hotel, staff very courteous and breakfast very good!!

Dear ALAN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Képéklian Directeur d'exploitation

Nice stay

Customer review rating 4.5/5

Anonymous Couples - 03/11/2019 Confirmed reviews AccorHotels

All good, attentive staff, clean and inviting entrance and bar, decent room

Dear DAVID D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Miss

Customer review rating 4.5/5

Arlinda I. Business - 01/11/2019 Confirmed reviews AccorHotels

Very nice, friendly staff and great rooms

Dear ARLINDA I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Not in the level of other Mercury Hotels

Customer review rating 4.5/5

Jose I. D. Couples - 30/10/2019 Confirmed reviews AccorHotels

I stayed 5 nights. The heating system of my room was broken , I was freezing at night. I let the lady at the reception know about the situation the first morning after , evidently she didn’t reCt cause the heating system was still broken and I got sick cold, was a cold weather in Paris the last that you feel is to come back to the hotel after a rainy day and find a freezing room . As well the cleaner was not doing her job as it should , the room was half cleaned, she left cleaning tools inside the room and she disturbed us every single morning , although We hung in the door knob , do not disturb. As well I let the receptionist know about the cleaning situation, she didn’t react. It wasn’t till the 3 night , Saturday 26th when the Man at the Bar was the most helpful person I ever meet , he went with me to the room check by himself that the heating was broken , that the room was freezing cool and he offered me to change the room , the room was worst but at least was warm. As well one day I asked in the Salon for two cups for the room , I got question , for what do you want the cups? Well I may need to take medicine or maybe your cleaning least didn’t clean and refilled the paper cups of the room , which she didn’t . Overall , disappointment , I stayed at other Mercury hotel in Paris and this hotel is far far from the others , not in style or acomodarían but in service.

Dear JOSE IGNACIO D. ORDONEZ, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Almost perfect

Customer review rating 4.5/5

Anonymous Couples - 29/10/2019 Confirmed reviews AccorHotels

Almost everything was perfect. Our room was confortable and well equipped , the staff were all extremely helpful and friendly and we both enjoyed the patio and general decoration. The only thing that we did not like was one guest, a elderly man with two dogs (one with 3 legs). He was extremely rude to us on two separate occasions and was always in the bar so was quite difficult to avoid. The staff apologized and informed us that he stays for several months at a time. Even though I understand that this guest must be profitable for the hotel, I don’t think he should be allowed to stay as I believe he ruins other guests experiences.

Dear HENRIETTA W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Nice hotel, but not really a 4-star accomodation

Customer review rating 4.5/5

Marie Business - 21/10/2019 Confirmed reviews AccorHotels

- Friendly staff - Nice designed room - Room service menu very difficult to find/TV not working properly - Person delivering my room service was noticeably sick - Water pressure in shower was not great - Shower gel was empty - There were some leftover food items in the fridge from the guest before me

Dear ILSE S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Very Nice room, very Nice staff

Customer review rating 4.5/5

Stian J. Solo - 20/10/2019 Confirmed reviews AccorHotels

Felt very appreciated AS a Platinum accor member. Clean, Nice and just top notch

Dear STIAN HAGEMANN J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Pathetic Service by Staff!!

Customer review rating 4.5/5

Aman S. Couples - 18/10/2019 Confirmed reviews AccorHotels

The hotel staff was very rude all the time.There were some clean packed plates in my room which I bought from grocery store for 5 €.The hotel cleaning staff threw my plates and spoons.When I ask for refund, the staff refused.I will share this feedback with all my friends and relatives in india.Total rip off!! Give me my 5 € refund atleast

Monsieur S., We have taken note about your comments following your stay at Hotel Mercure Paris 17 Batignolles. I confirm that when the housekeeping clean the rooms, their role is to clean everything dirty to ensure you an impeccable service. So they threw the dishes that drag in your room with worries to do well. We are a 4 * hotel and on your request, room service would have been able to provide you with forks, knifes and plates to consume food from an outdoor shop. For information, we have very good feedback from our many customers about the quality of service offered in this hotel and the kindness of my teams, so I am very surprised of your comment. Best Regards

Paris Weekend

TripAdvisor rating 4.5/5

derekby4d Couples - 17/10/2019 TripAdvisor review

Very good clean hotel with very friendly and helpful staff. Travelling around Paris was not best of places for Metro. Travelling by Bus was very good when correct bus stop found as Google Maps were very difficult to follow, and always meant asking public for directions. Breakfast expensive at €18

Dear Derekby4d, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Perfect place to stay on our trips to Paris and beyond and so close to Ebbsfleet station.

Customer review rating 4.5/5

Derek Couples - 15/10/2019 Confirmed reviews AccorHotels

Very good hotel and helpful staff. Breakfast too expensive at 18€ Room very clean .

Dear DEREK B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Nice but on the basic side

Customer review rating 4.5/5

Bart T. Business - 10/10/2019 Confirmed reviews AccorHotels

The first stay the room was nice and had a nice shower with a coffee machine. The second stay felt cramped and not adjusted for tall people. The room was smaller, the shower was cramped (not good for tall people) and for some reason this room did not have a coffee machine. My experience started positive and ended on the negative side

Dear BART T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager
Customer review rating 4.5/5

Anonymous Couples - 08/10/2019 Confirmed reviews AccorHotels

Excellent

Dear ISABELLE I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Great room

Customer review rating 4.5/5

Bryan Business - 05/10/2019 Confirmed reviews AccorHotels

Good room - great location

Dear BRYAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Good service and nice/clean room. Hotel is really nice and modern.

Customer review rating 4.5/5

Sophie Business - 02/10/2019 Confirmed reviews AccorHotels

All the staff was nice and welcoming. All of them were saying hello, which is not always easy to find in hotels :-). Room was very nice, clean and with a good size. I liked the fact that the hotel is modern and not dusty. Breakfast was good. I just missed a capucinno.

Dear SOPHIE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

unpleasant stay

Customer review rating 4.5/5

Raid A. Families - 29/09/2019 Confirmed reviews AccorHotels

I booked The biggest suits specially for the balcony and when I arrived to the hotel I got surprised that I can not have access to the balcony I go down and checked with the lady in the reception and she told me in a rude way that I can not have that without any explanation and in unprofessional way and she refuse to change the room for me until another employee came and change the room which was not satisfy for me. then later in the night I parked my car just in front of the hotel and ask the guy in the reception if my parking was ok and he said yes 100%. next day police took my car and I had to pay 180 Euro.

Dear RAID A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager
Customer review rating 4.5/5

Anonymous Business - 29/09/2019 Confirmed reviews AccorHotels

Well located, internally quiet stay, comfortable bed but let down by a lack of in room amenities with only 1 bottle of multi purpose shower product that was awful for my hair.

Dear VICTORIA W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Ok hôtel with basic amenities

Customer review rating 4.5/5

Undisclosed Families - 29/09/2019 Confirmed reviews AccorHotels

The staff are kind but not very knowledgeable. They did not know for instance that the day we were staying was “car-less Sunday” and instead of looking it up for us to inform us how we could live around on that day, suggested we do this ourselves. The hotel rooms are very basic, no amenities at all, and rather small. Only positive points is that the beds are very comfortable.

Dear MARGUERITE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

My room didn't have a cup to drink water and bottled water until I asked

Customer review rating 4.5/5

Jay Couples - 27/09/2019 Confirmed reviews AccorHotels

My room didn't even have a cup to drink water and bottled water until I asked, the staff only give us 1 bottled water for 2 people for staying 3 nights. Very not generous. Staff service is not very friendly as well.

Dear JING R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Clean and comfortable

Customer review rating 4.5/5

Michael Business - 18/09/2019 Confirmed reviews AccorHotels

Clean and comfortable hotel. Reception, restaurant and bar staff very friendly.

Dear MICHAEL W H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in paris