Hotel - Novotel Goa Dona Sylvia Resort
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Novotel Goa Dona Sylvia Resort Hotel

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4.5/5 22 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • GOA DABOLIM APT (Paying)
    • GOA INTL AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat
  • Bicycle hire facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:01-23:59
    • Opening hours : Week-end 0:01-23:59

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

  • 181 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 22 reviews

Our guest reviews for Novotel Goa Dona Sylvia Resort

100% genuine reviews from our guests

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AccorHotels certified review
Superb P. W. S. V. F. M. Families - 16/04/2018
« Quite satisfactory »

It was good would have been better if the outside temperature was little cooler

AccorHotels certified review
Anonymous Couples - 14/04/2018
« Clean and well maintained resort »

- Quick check-in and check-out - Resort is neatly maintained, rooms are clean, supplies are quickly provided. - Food is good too

AccorHotels certified review
Swati S. Families - 14/04/2018
« Disappointing »

The property is excellent... staff are great & very helpful.... but this is not a place for family vacation. So many corporate group bookings.... and these fellows create lots of ruckus and hooliganisms in the pool... during the breakfast buffet .... on the beach in front of the Donna Sylvia..... and everywhere..... it’s pathetic, that you can not enjoy your holidays because of these low ordered corporate executives..... they are junior level executives, because.... their behaviour are of very low standards... “Novotel “ —— you are destroying a beautiful property...

AccorHotels certified review
M. Families - 09/04/2018
« Overall a good stay »

3 night family stay in March 2018. First night issue with room and number of beds. Eventually resolved. Fantastic breakfast every morning. Very friendly staff. Great location/proximity to beach.

AccorHotels certified review
Anonymous Couples - 09/04/2018
« GREAT RELAXING STAY »

Upgraded to the lovelest room with a great sea view. The only problem is the waiter service at breakfast with tea/coffee being the most difficult to get item.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacek Wasik, We very much appreciate your comments regarding your stay at the Novotel Goa Dona Sylvia Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Vishal

AccorHotels certified review
R. Families - 05/04/2018
« Fantastic Trip »

It was a wonderful timeout and esp. the pizzas were really up to the mark. Kids room was well maintained. Beach was open all night. Overall, a memorable stay.

AccorHotels certified review
Ajai T. Friends - 04/04/2018
« A very good resort , but needs lot of improvement »

The resort is is world class .But I think the resort is overbooked . In my case I drove down from Bangalore reached Resort at 2:30 PM .The check in time was 3:30 PM but I had wait over 90 minutes to get the room allocated to me . I expected the room to be available the moment I landed there..Keep in mind I drove 600 km to reach the resort not to wait but to relax

AccorHotels certified review
Anuj N. Families - 03/04/2018
« Beautiful location with good amenities »

The overall experience was wonderful with easy access to the beach. I do find that the Portuguese villa rooms seemed almost the same as the standard villa rooms. The food at seagull was decent with good options. Basic amenities within the room were good. Rooms were spacious and well designed. It would be wonderful if Novotel provided their own shack style restaurant overlooking the beach. The path to the beach is well thought but you need more water outlets for guests to wash up. Currently only one tap for the entire property seems odd. There is an evident need to add more golf carts to cater to the guests.

AccorHotels certified review
Prichard C. Solo - 03/04/2018
« Excellent »

Always feel welcomed. The general ambience is magnetic and the cuisine is delectable. the staff are very accomodating and patient ie Gita, Rajiv, Benny and Dulcidonio amongst others.

AccorHotels certified review
Mayur N. Couples - 02/04/2018
« Experience was serene and peaceful »

It was good, quiet and enjoyed the beach too. Service was good too. The landscaping is done well.

AccorHotels certified review
Rag R. Families - 02/04/2018

It was a memorable and a comfortable stay at Novotel Dona Sylvia. It felt like this whole new world of excitement and joy once we stepped in. The stay never kept us worried in boredom as we always had something new to explore in the hotel. The beach access was very convenient and as well as the kid zone to keep our little one busy. Overall, it was a stay we will remember always ;))

AccorHotels certified review
Samujjal M. Families - 30/03/2018
« Pleasant stay »

It was my 1st stay at your hotel, I generally put up at Radisson beside your property, but this time I thought to give it a try. The property is nice and maintained, rooms are ok, but the thing that distinguish yours with Radisson is the Hospitality and care they take. Giving an instance I asked for a glass of water in the resturant during breakfast but to my surprise nobody bothered to serve it to me, they were more busy serving foreigners. The guys at reception are quite politie and gave us warm welcome. Toiletries were very limited, not expected in a 5* hotel. I'm not complaining about anything but only letting you know my experience and expectations.

AccorHotels certified review
Sushant C. Families - 30/03/2018
« Thanks for the great hospitality . We had amazing time bacause of you all. »

Experience was amazing.Food was good and was served with a lot of love and smiles on the faces each time we had it. Thanks for showing the warmth. Be it at reception, pool side, house keeping, all of you showed great enthusiasm and perfection towards your respective work. All the best . I look forward to come again surely. Thanks Sushant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sushant Chawla, We very much appreciate your comments regarding your stay at the Novotel Goa Dona Sylvia Resort. We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, ambience and services provided at our resort to ensure your stay was comfortable and relaxing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Vishal

AccorHotels certified review
Ramshwar Families - 23/03/2018
« Overall Good , but could have been better »

I only face issue for mobile singles and wifi .. first 2 days wifi did not work , it was asking for room number and last name i was entering 20 and T. as last name ..but later on i got know that for room number you have enter 020 ...so wrong communication in the wifi page ..please correct it.

AccorHotels certified review
Graham Couples - 12/03/2018
« Another good holiday here but, a few changes/improvements need to be addressed »

After a 10 hour flight from the UK, having to wait 3 hours for our room to be available is unacceptable. More cleaning staff for the guest rooms are needed.We could see that the Housekeeping Supervisors were over stretched with too few staff.This was in contrast to adequate numbers of staff within the dining room. Please revert to the Reception ladies to wear Indian saris, rather than the new Polo shirts and jeans. We would suggest that you provide tables of 2 and 4 seats (currently they are all to seat 6 people) at the outside dining locations, and at the poolside evenings to include an area for dancing to the music. Overall, the staff did a very good job, especially Rosaline, the Housekeeping Supervisor, and Gita the Reception Manageress. All staff were very welcoming and friendly, including the Commissionaire, and Security guards. The quality of the food and drinks has improved since last year. Overall we had a very good holiday here and look forward to our suggested improvements being implemented. .

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