Hotel - Novotel Goa Dona Sylvia Resort
Novotel Hotel Novotel Hotel

Novotel Goa Dona Sylvia Resort Hotel

4.5/5 2,601 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 8500.00 INR Non member rate
From 8500.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • GOA DABOLIM APT (Paying)
    • GOA INTL AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:01-23:59
    • Opening hours : Week-end 0:01-23:59

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 181 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 552 reviews

Our guest reviews for Novotel Goa Dona Sylvia Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,601 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mike Couples - 17/01/2019 AccorHotels certified review
« Relaxing, clean and comfortable experience in a great location. »

Enjoyable. However, house keepers were to early, music was too western and the food was hit and miss as to its temperature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F., Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Hope to see you soon. Warm Regards, Vishal

Raghavendra R. T. Business - 16/01/2019 AccorHotels certified review
« Had a good stay of 2 days »

Nice experience of staying cottage type of rooms. The sea walk is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raghavendra, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Dinesh S. Couples - 16/01/2019 AccorHotels certified review
« Occasional traveller »

Excellent staff. Food quality acceptable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dinesh, Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Lorna G. Couples - 15/01/2019 AccorHotels certified review
« Mrs »

We loved our stay at your hotel. I described it like an old slipper, comfortable and homely. The staff were amazing and nothing was too much trouble.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G., Greetings from Novotel Goa Dona Sylvia Resort! We thank you for staying at Novotel Goa Dona Sylvia and sharing your valuable feedback. We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, ambience and services provided at our resort to ensure your stay was comfortable and relaxing. We look forward to having you stay with us in the near future. Warm Regards, Vishal

J M. Couples - 15/01/2019 AccorHotels certified review
« Disappointed! »

Very disappointed and upset with my stay here, poor dark accommodation, very poor service during the breakfast dining, so bad did not use dining room for any further meals even though was AI. 60th birthday celebration spoilt. Best thing was new year gala which was amazing, gardening staff and porters best staff at hotel. Discrimination toward the British when locals were on site. Big waste of our hard earned money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer Mary M., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback about your stay in our resort on this forum. Novotel Goa Dona Sylvia is committed to providing our guests with the highest quality services and facilities. We sincerely regret that we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better anticipate your needs. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

Saurabh J. Families - 15/01/2019 AccorHotels certified review
« Gr8 stay amazing facility »

It was a very comforting stay, wonderful facility and well maintained. Its a gr8 location just next to the beach. Nice swimming pool. We enjoyed a lot Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saurabh, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

Swarup K. Families - 15/01/2019 AccorHotels certified review
« Average stay for the price paid »

Stayed in King Boutique Villa @ 13,500 per night for 2 adults with breakfast ONLY package. Comfort of the room was not value for money. Kids corner and swimming pool were good. Did not like the breakfast options especially indian food. Felt like nobody bothered to speak or have concern / either during check-in or otherwise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Swarup K., Greetings from Novotel Goa Dona Sylvia Resort! We thank you for your valuable feedback. We would like to thank you for complimenting us for our location and entertainment facilities. However, it is very unfortunate that you had to face certain difficulties during your stay at Novotel Goa Dona Sylvia Resort. Although, such things are very rare but we deeply regret the inconvenience caused. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. Looking forward to extending our gracious service once again! Warm Regards, Vishal

Anonymous Couples - 14/01/2019 AccorHotels certified review

Lovely setting gardens lead straight to beach. A la cartes and drinks excellent. Breakfast bit chaotic quite difficult to get s coffee and queues obstructing access to food. Rooms staff and entertainment great but constant playing of christmas songs afyer new year drove us to the beach!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. We have also noted your feedback, which are being addressed to ensure our guests enjoys a comfortable stay with us. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Lalita K. Families - 14/01/2019 AccorHotels certified review
« Enjoying too much »

Thanx to all department staff for supporting. Specially Vipul,Rajesh,Vishal & buggi guys Anil for helping

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lalita, Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. Looking forward to extending our gracious service once again! Warm Regards, Vishal

Lisa M. Families - 14/01/2019 AccorHotels certified review
« Lisa M. »

Lovely resort, food ok but expected more luxury food especially around Xmas, tiger prawns or prawn curry and the salad counter was a let down as I like to eat healthy. As a family of 3 I found the storage in the rooms terrible but we were finally moved to a boutique bungalow which was a huge improvement and made our stay much more comfortable. Loved walking around the gardens, very well kept

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa, Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

Vinay Business - 14/01/2019 AccorHotels certified review
« It was very nice, except food. »

Stay, atmosphere, amenities are very good. But the food was not at all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chaudhari, Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, ambience and services provided at our resort to ensure your stay was comfortable and relaxing. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Mahesh A. C. Business - 13/01/2019 AccorHotels certified review
« Food Quality is worst, Erogant staff, no timely support from support staff for house keeping, Food mostly meat is half cooked. »

Over All dissatisfied tour to Nova tel...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahesh, Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. We would like to thank you for complimenting us for our location and entertainment facilities. However, it is very unfortunate that you had to face certain difficulties during your stay at Novotel Goa Dona Sylvia Resort. Although, such things are very rare but we deeply regret the inconvenience caused. Your feedback about food and staff has been shared with our management to ensure such incidents are never repeated in future. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

Reet C. Families - 12/01/2019 AccorHotels certified review
« Made our New Year worthwhile in Goa »

Sincerely thanks Novotel staff for making my sons and I comfortable ina boutique villa set up at short notice Special thanks to Vitney and Christine for good customer service. Overall great experience, however, we had serious issues with WiFi access throughout our stay even after being upgraded to charged usage. Another area where Dona Silvia can make improvements is in the game sports facilities. The pool table was quite old and retrieving balls by the end of each play was frustrating specially when you are made to pay for every hour use. Similarly tennis court needs serious repairs , they need to cosmetically improve the court with an inch to cover cracks that affect the ball bounce. The first set we played there were no lights at sunset. Moreover the racquets were with broken strings , bad or torn grips and with no DAMPERNERS provided that are necessary to prevent elbow and wrist stress. Bottom line, if guests are expected to pay for every hour play , the facilities provided should be top notch. Thanks Reet C.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reet, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Your compliments have been shared to the team especially to Vitney & Christine It is due to such inspirational feedback we constantly strive for excellence and always make sure that each of our guests leaves the resort with fond memories. We look forward to having you stay with us in the near future. Warm Regards, Vishal

P M. Friends - 12/01/2019 AccorHotels certified review
« Absolutely fantastic »

Excellent first class

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Ashok Business - 11/01/2019 AccorHotels certified review
« WiFi is awful and there is mobile network signal inside rooms »

This is 2019 and having WiFi that is not up to the mark is really not helping

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASHOK, Greetings from Novotel Goa Dona Sylvia Resort! We thank you for staying at Novotel Goa Dona Sylvia and sharing your valuable feedback We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, ambience and services provided at our resort to ensure your stay was comfortable and relaxing. We have also noted your feedback about Wi-Fi, which are being addressed to ensure our guests enjoys a comfortable stay with us. Hope to see you soon in the near future so that we can once again showcase our true hospitality Warm Regards, Vishal

Namita P. Friends - 11/01/2019 AccorHotels certified review
« It was a great resort with an ideal location »

Very good rooms great beach. Just need a little more beach support....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Namita, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Looking forward to extending our gracious service once again! Hope to see you soon! Warm Regards, Vishal

Sudha R. Friends - 11/01/2019 AccorHotels certified review
« Calm, peaceful and eminently hospitable »

A wonderful property with lots of green patches, tall trees and next to clean beaches. The staff was helpful, warm and always smiling!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sudha, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to read your review. Our team is ecstatic by your comments and is equally motivated to work towards maintaining our service standards for a perfect guest experience. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

Nirav Business - 11/01/2019 AccorHotels certified review
« Great location with clean and beautiful beach. »

Excellent location near the beach. The beach is very clean and beautiful. Hotel is very good with good staff. Food is also very tasty and has pure indian taste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIRAV , Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Minal S. /. W. Families - 11/01/2019 AccorHotels certified review
« property is awesome but I struggle to get Jain food. I am gujrathi jain and strictly eat jain food. »

we have ask for jain food at the time of booking, while check in... to my surprise we have to follow up every time for jain food. bad experience on food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Minal, Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. We would like to thank you for complimenting us for our location and entertainment facilities. However, it is very unfortunate that you had to face certain difficulties during your stay at Novotel Goa Dona Sylvia Resort. Although, such things are very rare but we deeply regret the inconvenience caused. Your feedback has been shared with our management to ensure such incidents are never repeated in future. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

Lipika K. Families - 10/01/2019 AccorHotels certified review

Excellent location, excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear laya k., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to read your review. Our team is ecstatic by your comments and is equally motivated to work towards maintaining our service standards for a perfect guest experience. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 8500.00 INR Non member rate
From 8500.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates