Hotel - Novotel Goa Dona Sylvia Resort
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Novotel Goa Dona Sylvia Resort Hotel

4.5/5 2,444 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • GOA DABOLIM APT (Paying)
    • GOA INTL AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:01-23:59
    • Opening hours : Week-end 0:01-23:59

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

  • 181 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
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Your meetings and events

4.4/5 AccorHotels Rating 318 reviews

Our guest reviews for Novotel Goa Dona Sylvia Resort

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 2,444 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 15/10/2018 AccorHotels certified review

Stay was very relaxing with the property very close to the beach and ample amenities for the kids. Staff was very courteous and made efforts to have a good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lakshminarayana, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

Deepak N. Families - 15/10/2018 AccorHotels certified review
« Enjoyed »

Had room and dining experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deepak, Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Raghu B. Families - 15/10/2018 AccorHotels certified review
« It was an awesome and memorable stay »

A neat and clean resort with hygenic food and generous staff. Everything was perfectly handled and made our stay memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raghu, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

Sailesh Families - 13/10/2018 AccorHotels certified review
« Very nice place to stay with family »

Very nice place. Convenient access to the beach. The support staff attended to the minor issues very promptly. Good security at the entrance to the beach as well. Overall a very pleasant and relaxing environment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sailesh, Greetings from Novotel Goa Dona Sylvia Resort! We very much appreciate your comments regarding your stay at the Novotel Goa Dona Sylvia Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Vishal

Suresh S. K. Families - 12/10/2018 AccorHotels certified review
« Feel at home »

All the took special care in our overall requirements Good Property location Please benchmark Taj Exptica for Rapid progress similar type property promote high scale international Guests thr all INTL sites to build strong basic revenue base so that Domestic guests also gets Satishfied for better comforts/ Services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear k., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

Himanshu D. Friends - 12/10/2018 AccorHotels certified review
« Himanshu D. »

Very good property.....food is awesome. Rooms were nice and clean, well maintained. Staff is very friendly. Must visit when in South Goa

Our hotel has responded to the review
Our hotel has responded to the review

Dear Himanshu, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

Sameer P. J. Families - 04/10/2018 AccorHotels certified review
« It was memorable »

It was our Vacation after almost 1.5 years we really wanted to relax yet have fun. We chose the right property where service was top class. Food was brilliant.. Desserts were exceptional. Beach was just a two mins walk.. The staff was courteous well trained.. They took xRe of our child. He doesn't wanted to leave the property .. Very happy with everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sameer, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

S. M. Business - 03/10/2018 AccorHotels certified review
« It was pleasant stay at Novotel Goa Dona Sylvia Resort »

We had our business trip in September, and 45+ members from our company met for the Annual Summit. The day we entered the hotel, the hotel staff started taking care of us. All staff in the hotel are extremely professional and helpful - they came to us before we asked for anything. One most important thing I should mention here. One of our employees met an accident where we needed to admit in the hospital. The hotel staff quickly took action, the immediate guy who was in our conference room serving us immedietly called their seniors and GM. They rushed to us, brought another doctor who stayed as a guest in that hotel and arranged everything to rush to the hospital. We are really pleased with the hospitality provided at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

Anil G. Business - 03/10/2018 AccorHotels certified review
« Wonderful experience »

Well maintained rooms and well behaving staff. Private beach. Good food and drinks. What more can we ask. Enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anil, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

G.c.m. Couples - 03/10/2018 AccorHotels certified review
« very delightful and pleasant stay »

As mentioned above the stay was very satisfying but could not enjoy the dinner because in the evening seagull restaurant was very sparcely occupied,though live music and singer was very good.The staff was courteous,room,room service,house keeping was prompt and good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ghanshyam, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. Hope to see you soon! Warm Regards, Vishal

Tejasweeni D. Families - 01/10/2018 AccorHotels certified review
« Very Relaxing »

Very nicely maintained property, Good rooms, Courteous staff, thoughtfully designed breakfast spread and a very warm welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tejasweeni, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

Paras Families - 29/09/2018 AccorHotels certified review
« Family Time at Novatel »

Staying at dona Sylvia is superb.. resort staff are very helpful. I stayed with my family and enjoy lot. Property is excellent with private beach.. Dona Sylvia is the best place to stay with your friends and family. I have zero complaint about the property, staff, cleanness, food.. It was a very good trip and memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paras, Greetings from Novotel Goa Dona Sylvia Resort! We very much appreciate your comments regarding your stay at the Novotel Goa Dona Sylvia Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Vishal

Kewal K. A. Business - 27/09/2018 AccorHotels certified review

It was very good trip for me. It's very beautiful experience. Beach side is amazing, I enjoyed everything beautifully. Breakfast, lunch and dinner, all were too tasty. Greenry maintenance was also good. Rooms are well maintained. But you have to improve your room service and house keeping. My room was 41 and TV was not running from day 1, I complained to housekeeping but no action was taken by housekeeping. Kindly improve it. It trip was from Sony company for us but what will be special discount for us if we plan I. Future. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kewal , Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. Kindly contact the reservation team for the best rate Contact # 08…. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Sunil M. Families - 27/09/2018 AccorHotels certified review
« Wwonderful location, excellent service »

We had last stayed in this property in 2013 and i had given a review back then about the wonderful hospitality. We stayed there again last week and I must appreciate the effort of NOVOTEL in refurbishing the resort and giving it a new look. It is as good in its new avatar as it was before and the hospitality remains as delightful as before. A special mention for Myra at the kids club, who made sure my daughter was kept occupied with the various activities that they offer. Myra also made a special card for my daughter and also a birthday card for me which was very sweet and thoughtful. Mr Rajesh at the front desk was as helpful as he was last time, and also recognised us even after a gap of 5 yrs! The buffet breakfast was sumptuous and delicious, i cannot fault any item served at the buffet. The special touch was bringing freshly baked goodies like croissants and doughnuts to each guest at the breakfast table, served by a very sweet and smiling lady. The staff is very efficient and helpful, and rooms are maintained very well by housekeeping. The beach is lovely and quiet and clean.The pool is nothing short of amazing. All the rooms are well placed with lovely gardens facing each group of cottages, so it dosen't matter where you stay, they are all equally good. Those looking for a tast of local cuisine, just walk out of the main gate and to your left is MIKES PLACE and to your right is ROBINS ARK, both restaurants serve good food. A wonderful resort for a relaxing holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunil M., Greetings from Novotel Goa Dona Sylvia Resort! Thanks a lot for sharing such a motivational review. It is indeed a pleasure for us to know that you had a great stay at our property We have shared your words of appreciation with the entire team and specially with Myra and Rajesh to whom it shall be definitely be a great source of inspiration. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Sandhya N. Solo - 26/09/2018 AccorHotels certified review
« Soothing and relaxing »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandhya, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

Anonymous Families - 26/09/2018 AccorHotels certified review
« Highly dissatisfied due to significant disturbance due to corporate groups across all days - there was no aspect of a premium Novotel brand or experience. Extremely disappointing »

Highly dissatisfied due to significant disturbance due to corporate groups across all days - there was no aspect of a premium Novotel brand or experience. Extremely disappointing. The hotel was also unable to help beyond a point. One big shout out to Akshay (night duty manager) who helped as much as he could to make it a bit easier

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mayank, Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. we look forward for the opportunity to welcome you back and provide you best of services Warm Regards, Vishal

Venkat Business - 26/09/2018 AccorHotels certified review

Loved the stay. Great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Venkat, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

R. Business - 24/09/2018 AccorHotels certified review
« Fantastic »

Beech is near and clean. Food very good. Atmosphere fantastic. Love to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. Hope to see you soon! Warm Regards, Vishal

Ridhi Families - 24/09/2018 AccorHotels certified review
« Staff and hotel were pleasant but some requests »

Overall it was a good stay. There was some mix up regarding room category at check in - we were given a lower category than booked but that was solved soon. So not complaining. Hotel and grounds are pleasant and staff is friendly. I appreciated the complimentary milk for my child. Some things we missed were beach facilities. I understand you cant have any permanent setup in the monsoon times but it would be nice if you can provide chattai ( mats) and umbrellas for families and kids wishing to play in the sand. These can come back when the guests are done with the beach. Right now there was nothing and it was like having gone to any other beach, not a beach attached to the hotel. Other than that I think the hotel was quite pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Riddhi, Greetings from Novotel Goa Dona Sylvia Resort! We would like to thank you for complimenting us for our location, food and ambiance . However, it is very unfortunate that you had to face certain difficulties during your stay at Novotel Goa Dona Sylvia Resort. Although, such things are very rare but we deeply regret the inconvenience caused. We have also noted your feedback, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Hope to see you soon. Warm Regards, Vishal

Arun S. Families - 24/09/2018 AccorHotels certified review
« Overall good experience.. little improvement needed in room service »

Overall good experience during my stay .... Staffs were pleasant and helpful. Little improvement required from room service or housekeeping... Used plates and leftovers were not cleared from our rooms 63 and 64 for two days ie. till the day we vaccated. Special goan food requests were politely turned down and local restuarants were suggested instead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arun , Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. We have also noted your feedback, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Hope to see you soon. Warm Regards, Vishal

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