Novotel Goa Dona Sylvia Resort Hotel 5 stars

TripAdvisor rating 4.5/5 2,829 reviews
Novotel Goa Dona Sylvia Resort
See on a map
+ 27 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Steps away from the White Sand Cavelossim Beach

  • Features 3 meeting rooms and can host from 20 to 200 guests

  • Enjoy special activities at the clubhouse with a special play area for kids.

  • Ultra modern rooms with WIFI & smart television connectivity

  • Unwind by the pool side and refesh at the poolbar - Tia Maria

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Bicycles rental
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Goa Dona Sylvia Resort

Cavelossim Beach
Salcete
403731
goa
india

Tel: +918326727777

Fax: (+91)832/2871320

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DABOLIM AIRPORT At 33km / 20 miles

  • By plane

    GOA DABOLIM APT At 45km / 27 miles - Shuttle paying

  • By plane

    GOA INTL AIRPORT At 45km / 27 miles - Shuttle paying

  • By boat

    PANJIM JETTY At 46km / 28 miles

  • By train

    MADGAON At 0km / 0 miles

  • By train

    MARGAO RAILWAY STN At 18km / 11 miles

  • By train

    MARGAON At 15km / 9 miles

GPS :15.171501, 73.941493

Our accommodations

Executive Villa King Room

  • Max. number of persons: ‌3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Villa Twin Room

  • Max. number of persons: ‌3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Boutique Villa King Room

  • Max. number of persons: ‌4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Boutique Villa Twin Room

  • Max. number of persons: ‌4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premium Villa Room

  • Max. number of persons: ‌4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premium Suite

  • Max. number of persons: ‌4
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

SEAGULL

Type of cuisine: International

Pool facing multi-cuisine buffet restaurant with interactive live counters. Relish pure deliciousness with your family or friends in a perfect setting while the globe chandeliers romance you from the high arched ceilings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAMA MIA

Type of cuisine: International

Mama Mia is our speciality poolside grill & steakhouse, serves fresh seafood, meats, and greens cooked to appease your palate. Satiate your taste buds with a selection of our finest cuts that is cooked to perfection by our Cuisinier.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KEBABS AND KURRIES

Type of cuisine: Other cooking style

Open from 7:30pm to 10:30pm, the fine Dining Indian Restaurant, offers a choice of mouth watering delicious Indian and Mughlai cuisine which is a blend of succulent kebabs and aromatic tangy curries in a symphony of authentic flavours.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AMALIA

Photo non contractuelle / Strictly non binding

With its classic Mario Miranda wall illustrations, outdoor sitout space, and a tune so alive, our sunset bar will transport you back to the 'susegad' merry life of the Goan-Portuguese era.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIA MARIA

Photo non contractuelle / Strictly non binding

Soak up the tropical sun at our poolside bar as you sip on house-made infusions. With an inventive cocktail menu shake-stirred by our skilled bar attendants. Claim a table or order at your leisure without leaving the comfort of your sun longue.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 3,200 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 1,000 people

Find out more

Our guest reviews for
Novotel Goa Dona Sylvia Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

955 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,829 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

It was a pleasant stay with minor glitches...

Customer review rating 4.4/5

Yogesh K. Families - 13/06/2019 AccorHotels certified review

Everything was good but the bathroom was usable by only one person at a time and with kids, this was the issue. Most of the time AC was not working and we thought the cooling is not effective but later found out that the MCB switch was turned off by the workers (might be they were instructed to do so). After 3-4 hours of suffocation I called the Room cleaner boy who called an electrician and he mentioned that MCB was tripped. How could it trip for 2 rooms without any aftermath ? While checking out it took 45 mins approx to wait at the reception, which was tiring. Rest everything was perfect, the breakfast was awesome ! I tasted various cuisines which were delicious... The pool and entire property was fantastic.

It was a pleasant experience

Customer review rating 4.4/5

Saiprakash Families - 13/06/2019 AccorHotels certified review

Good in terms of food, room cleanliness, the surroundings, access to beach. Kids had a very gala time. Few points which can be improved are the service in the restaurant which is too slow.

Dear Sai prakash M., Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. We have also noted your concerns regarding service at the restaurant, which is being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Hope to see you soon. Warm Regards, Vishal

Excellent and thank you for arranging my mom's birthday celebrations!

Customer review rating 4.4/5

Ashish M. Families - 13/06/2019 AccorHotels certified review

It was too good. Would definitely suggest my friends to stay here if they visit Goa.

Dear Ashish M., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Great vacation

Customer review rating 4.4/5

Namrata Families - 13/06/2019 AccorHotels certified review

Enjoyed the stay. The resort is well maintained, good access to beach, great swimming pool and good kids play options. The kids play options kept our kids busy and happy. The landscape garden is good with wide variety of tropical plants. Only place of improvement is food - breakfast was repetitive, dinner we took once had very few options and not very tasty. Overall stay was good and enjoyed

Dear Rohan C., Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

Heavenly Experience. Totally in Love !!!

Customer review rating 4.4/5

Viren B. Families - 12/06/2019 AccorHotels certified review

I was travelling to Goa for 5 days and already had my bookings at a Boutique hotel in North Goa, but I had booked a Premium Villa for a single day as a surprise for my wife and kids. I expected a good property with a good pool and most importantly a private beach. But believe me, the moment we reached the property my wife and kids were very happy. The surprise worked wonders. We loved the place so much that we actually extended our stay by one more day and still the kids were hoping for more. I have returned back with a promise to my kids that our next stay in Goa shall be a long one way and at their favorite place - Novotel Dona Sylvia Resort. Thanks for helping all create wonderful memories. Cheers !!!

Dear Viren B., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

It was Good.

Customer review rating 4.4/5

Jay Families - 12/06/2019 AccorHotels certified review

Room is nice. Facilities are awesome. Good to stay with family. Resort is kids friendly. Resort is very near to the beach. No sit out arrangements in the beach. Food is too costly and not up the mark. Lot of improvement required for food.

Pleasant stay.

Customer review rating 4.4/5

Dipankar D. Couples - 11/06/2019 AccorHotels certified review

The maintenance of the property is outstanding, and the gesture of welcoming was great.

Dear dipankar d., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal.

Awesome location,great hospitality,superb property and good food = Novotel Goa Dona Sylvia Resort

Customer review rating 4.4/5

Mandar S. Families - 11/06/2019 AccorHotels certified review

We had some issues with our booking via MMT and could not check in for couple of hours. But, Geeta - Frontdesk Manager made it all happen for us. Once we were checked in, stay was very comfortable, entire staff is extremely hospitable. Food was great! Property is really nice.

Dear Mandar S., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal.

Good location. Average Service

Customer review rating 4.4/5

Pratik N. Business - 11/06/2019 AccorHotels certified review

I was here for my company conference. A very big property. Beautiful location. Very lethargic in terms of services. Room service is slow, we ordered a thali in their restaurant and it arrived 90 minutes later! Service guys listen to your request but they don't act

Dear PRATIK N., Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. We would like to thank you for complimenting us for our location. However, it is very unfortunate that you had to face certain difficulties during your stay at Novotel Goa Dona Sylvia Resort. Your feedback has been shared with our management to ensure such incidents are never repeated in future. Our team has been sensitized of the same and measures have been taken to ensure a similar experience does not re-occur. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

The staff made it a memorable experience for us.

Customer review rating 4.4/5

V Couples - 10/06/2019 AccorHotels certified review

Its a beautiful property, by the beach. Special mention for Geeta, who took an extra effort to make it a special stay for us.

Dear Varun A., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal.

Property is very beautiful and perfectly located

Customer review rating 4.4/5

Jigar S. Families - 10/06/2019 AccorHotels certified review

Wonderful experience and enjoyed with family. However, I feel there was a shortage of staff as sometimes it took times for basic services. Even in breakfast area getting spoon was challenging when entire dine area was full

Lackadaisical Attitude about Safety at the Swimming Pool and Non Transparency at the Spa

Customer review rating 4.4/5

Manish G. Families - 08/06/2019 AccorHotels certified review

The facilities of the resort including the rooms were upto the standard and nothing to complain about. But, it seems like the Lifeguard/(s) at your pool don't believe in being 100% on the job, a nephew of mine almost drowned in the pool and there was no one to pull him out of the pool, my sister in law managed to pull him out while handling her other toddler. Even after pulling him out, it took a while for the lifeguard to come to help... other family members rushed and helped him to vomit the water he had taken in and revived him. During all this your lifeguard stood muted watching all this and did not take any proactive steps. There was no one to look into this incident despite the pool being in front of the Reception. Your attitude towards safety at the pool is highly lackadaisical and unworthy for a brand of your name. It is a reminder to everyone who takes safety lightly and especially in a resort like yours that you can't be less than paranoid when it comes to safety. The other matter is the modus operandi of the people at Sohum Spa. On the 90 min massage package, the Spa people enticed us with a 25% discount and we got not 1 but 5 massages as a group, the massages though being good we were shortchanged in the duration, the massage was done only for 60 mins, you gave a discount of 25% on the 90 min package but reduced the massage duration to 60 mins. So basically, bring the price to the rack rate. If you did not intend to give a discount, you should have been upfront about it, but that was not the case. Further, on bringing this to the notice of the masseur and the Spa front desk, they say we did the massage for 70 mins (they counted the time I was waiting for the room to be prepared), whereas it was done for 60 mins and then I went in for the steam and bath, the time from start of massage to my completing the steam and bath and out was 90 mins. If fleecing people is the motto of your spa, then unfortunately, you are wonderfully successful on this.

Enjoyed the vacation

Customer review rating 4.4/5

Amit Families - 08/06/2019 AccorHotels certified review

Nice and big property. Portuguese style villas with a lot of open space and amenities for the family. Loved the pool, the kids and gaming area and most of all the private access to a lovely and secluded beach. Rooms were large, spacious and very well kept.

Dear Amit M., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Lovely stay

Customer review rating 4.4/5

Anuj A. Families - 07/06/2019 AccorHotels certified review

Great hospitality. Ms. Fiona at reception is super helpful.

Dear Amrita A., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. Your compliments have been shared to the team especially to Fiona and It is due to such inspirational feedback we constantly strive for excellence and always make sure that each of our guests leaves the resort with fond memories. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Excellent stay

Customer review rating 4.4/5

Abhishek S. Couples - 07/06/2019 AccorHotels certified review

The best experience I have ever had. I have stayed in many resort but this was the best.

Dear Abhishek S., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Very Good

Customer review rating 4.4/5

Lo… Families - 07/06/2019 AccorHotels certified review

Nice place to visit and enjoyed with family. Overall service is very good - Property, Staff, Restaurant, Infra, Ambience.... etc

Dear Lohith M., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to read your review. Our team is ecstatic by your comments and is equally motivated to work towards maintaining our service standards for a perfect guest experience. We look forward to having you stay with us in the near future. Warm Regards, Vishal.

Excellent

Customer review rating 4.4/5

P. Families - 07/06/2019 AccorHotels certified review

Very happy with our stay at Dona Sylvia. The resort is right on the beach and the ambience of the resort is nice. Staff are friendly and helpful. Excellent stay overall.

Dear Aby P., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

A memorable family vacation with Novotel, Dona Sylvia, Goa.

Customer review rating 4.4/5

A. G. Families - 07/06/2019 AccorHotels certified review

It has been a very satisfying experience stating with ever caring team of Novotel, Dona Sylvia. Food is awesome. Property is beautiful. Seagull, the pool side dining serves to all tastes.

Dear G. A., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Very relaxing

Customer review rating 4.4/5

Sheryl L. Families - 06/06/2019 AccorHotels certified review

Excellent

Dear Sheryl L., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Satisfied

Customer review rating 4.4/5

Sunil Families - 06/06/2019 AccorHotels certified review

Overall it was good , however arrangements for the additional bed was not there

Dear Sunil S., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us We look forward to having you stay with us in the near future. Warm Regards, Vishal
Our most recent 20 reviews

In partnership with TripAdvisor