Hotel - Novotel Goa Dona Sylvia Resort
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Novotel Goa Dona Sylvia Resort Hotel

4.5/5 2,397 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • GOA DABOLIM APT (Paying)
    • GOA INTL AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:01-23:59
    • Opening hours : Week-end 0:01-23:59

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

  • 181 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 275 reviews

Our guest reviews for Novotel Goa Dona Sylvia Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,397 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Vishal V. Business - 16/09/2018 AccorHotels certified review
« Nice service »

Nice service by Staff.. Happy to Stay .. it's Wow experience. it's wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vishal, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

Anonymous Couples - 13/09/2018 AccorHotels certified review
« How trip »

Excellent hotel had a very pleasant stay very relaxing excellent staff...my best holiday ever with my wife

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shebin, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. Hope to see you soon! Warm Regards, Vishal

Jaydeep C. Friends - 13/09/2018 AccorHotels certified review
« Comfortable stay, but beach can be improved »

Stay was very good, if some more amenities were provided on beach it would have been more better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaydeep , Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Hope to see you soon. Warm Regards, Vishal

Maninder S. W. Couples - 12/09/2018 AccorHotels certified review
« Satisfied....! »

Awesome cottage, clean room, room and dining service was good. Faced issue with room allocation where room with two single bed was allocated to us and had to spend 2+ hours to get that changed. Food taste was good but there could be some more options like south indian was there for entier stay but there were no good options for Punjabi food like rajma chawal, chole, puri & alu, pranthe was not well stuffed etc.....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maninder , Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Hope to see you soon. Warm Regards, Vishal

Prashant K. Families - 12/09/2018 AccorHotels certified review
« A beautiful resort amidst lush green trees and a serene beach »

This was my second time @ Dona Sylvia, Cavellosim. Highly recommend this place for someone who wants a clam, relaxed timeout nestled amidst lush green trees, beach at walkable distance, extremely tasty food, quick service and a highly motivated staff. Thumbs up to Geeta Naik from the management team - she was very helpful and prompt to requests. Will visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prashant, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. Your compliments have been shared to the team especially to Gita It is due to such inspirational feedback we constantly strive for excellence and always make sure that each of our guests leaves the resort with fond memories. Hope to see you soon! Warm Regards, Vishal

Good S. Business - 11/09/2018 AccorHotels certified review
« 10 »

Very good s.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chandrakant, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

Anonymous Families - 11/09/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pratyush , Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. Hope to see you soon! Warm Regards, Vishal

Rajendra D. J. Couples - 10/09/2018 AccorHotels certified review
« SUPERB AND EXCELLENT »

i WAS TREATED WITH LOTS OF WARMTH AND GRACE AND ALL THE STAFF MEMBERS WERE VERY CORTEOUS ROOM WAS SPACIOUS AND .EQIPPED WITH ALL NECESSITIES AND LUXRIES FOOD WAS VERY NICE AND OVERALL I GIVE 10 OUT OF 10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajendra, Greetings from Novotel Goa Dona Sylvia Resort! We thank you for staying at Novotel Goa Dona Sylvia and sharing your valuable feedback. We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, ambience and services provided at our resort to ensure your stay was comfortable and relaxing. It is our endeavor to provide our guests with the highest quality of product and services, the standard we always aim at. Your feedback motivates us to ensure that we continue to deliver a true "Novotel Goa Dona Sylvia Experience" to every guest visiting our resort. Hope to see you soon in the near future so that we can once again showcase our true hospitality under the lens of care. Warm Regards, Vishal

Syam G. K. Friends - 09/09/2018 AccorHotels certified review
« Excellent Beach Resort with Nice Service »

The reception is warm & friendly. The Guest relations person Ms Jumghum has received me and escorted me to my room. I appreciate her particularly and also the team for their professional guest reception. Ms Githa, the guest relations person is always active and her hospitality towards guests is professional and appreciable. I am being an Accor Plus Gold Member, I was extended the due reception lead by Mr Satbir. Seagull restaurant is spacious, sides open and airy, one side facing the pool area. Food is tasty. Especially, the Goan cuisine is delicious. Ice-cream needs quality improvement. Few more seafood specialities can be added, at least in buffet dinner, as is being practiced in Bali resort hotels. Breakfast is sumptuous and tasty. Some of the staff including supervisory staff at the restaurant require guest needs handling training. A couple of waiters were very hospitable (forgot their names). The Bar has a very limited variety of Cocktails and needs few more varieties. Overall it is a pleasant beach resort hotel and stands out among other resorts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Syam, Greetings from Novotel Goa Dona Sylvia Resort! . Thanks a lot for sharing such a motivational review. It is indeed a pleasure for us to know that you had a great stay at our property. Your compliments have been shared to the team especially to Jumghum,Gita & Satbir It is due to such inspirational feedback we constantly strive for excellence and always make sure that each of our guests leaves the resort with fond memories. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. Hope to see you soon! Warm Regards, Vishal

Anonymous Business - 09/09/2018 AccorHotels certified review
« Impeccable service »

It was fun. The food was great, the rooms were great and the service was quick and courteous. All the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sai, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. Hope to see you soon! Warm Regards, Vishal

R S. Families - 09/09/2018 AccorHotels certified review
« A beautifully-made resort with very good service. »

We had a great time. The room was really nice, as was the access to the beach. Food was good, could have been a bit better. Overall, we would highly recommend the resort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roopinder, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

Gaurav S. Business - 08/09/2018 AccorHotels certified review
« Very helpful people/staff at Novotel »

I am the person who was injured on 4th Sep night and needed a wheelchair to to be escorted to the room 95. They helped me to reach that place else I cant imagine how would i have reached my room with twisted ankle. They also helped with the first aid to get it done. Though because of pain then, I missed to ask the name of the person who helped me but I remember their faces. I hope next time I visit Goa, I will come and say thanks to them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaurav , Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. It will be our pleasure to welcome you back for another great stay in our hotel. Hope to see you soon. Warm Regards, Vishal

Sudheer M. Friends - 07/09/2018 AccorHotels certified review
« First time I stayed and it's nice »

It was a nice experience indeed. The rooms are nice and only problem was the gap underneath the doors. Ammo received nicely and Anil escorted to the room. The hospitality was excellent. Duty manager Gita Naik was very hospitable and helped a lot. Mahesh, ganesh Rajesh Pradeep Flossy and levis were very cooperative. I overall I enjoyed my stay and I will refer to my friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sudheer, Thanks a lot for sharing such a motivational review. It is indeed a pleasure for us to know that you had a great stay at our property. Your compliments have been shared to the team especially to Amo, Anil, Gita, Mahesh, ganesh Rajesh Pradeep Flossy & Levis It is due to such inspirational feedback we constantly strive for excellence and always make sure that each of our guests leaves the resort with fond memories. Hope to see you soon! Warm Regards, Vishal

Nishank M. Friends - 06/09/2018 AccorHotels certified review
« Simply superb »

Overall it was good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nishank, Greetings from Novotel Goa Dona Sylvia Resort! We very much appreciate your comments regarding your stay at the Novotel Goa Dona Sylvia Resort. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Shrijitnair Families - 06/09/2018 AccorHotels certified review
« Excellent »

Great experience be it service, food or the location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roshni, Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. It will be our pleasure to welcome you back for another great stay in our hotel. Hope to see you soon. Warm Regards, Vishal

Dr P. N. A. Friends - 05/09/2018 AccorHotels certified review
« Excellent resort food n spa »

Very very good I highly recommend stff restaurant staff spa cleanliness very much satisfying Reception ok Arrange welcome fruit basket n cookies But really our group very much satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., Greetings from Novotel Goa Dona Sylvia Resort! We very much appreciate your comments regarding your stay at the Novotel Goa Dona Sylvia Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Vishal

Divya J. Business - 05/09/2018 AccorHotels certified review
« Divya J. »

Overall things were good... Food could have been better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Divya, Greetings from Novotel Goa Dona Sylvia Resort! We thank you for staying at Novotel Goa Dona Sylvia and sharing your valuable feedback. Novotel Goa Dona Sylvia is committed to providing our guests with the highest quality services and facilities. We sincerely regret that we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better anticipate your needs. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

Sundeep S. Friends - 04/09/2018 AccorHotels certified review
« Fantastic »

It is really very good and clean property, staff is very generous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sundeep, Greetings from Novotel Goa Dona Sylvia Resort! We very much appreciate your comments regarding your stay at the Novotel Goa Dona Sylvia Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Vishal

Sanat S. Solo - 02/09/2018 AccorHotels certified review
« Mr »

Beautiful property, very helpful staff and real comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanat , Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Jane Couples - 31/08/2018 AccorHotels certified review
« Content! »

stayed in Novotel for 4 nights . Very lovely and serene location, beautiful gardens and admist them lovely cottages to stay in. Services provided was excellent. Food was awesome. Rooms were very comfortable. Hospitality is commendable. It even has a private area of the beach which is open at all times. I even tried the spa which was truly a relaxing experience. I was totally satisfied with Novotel and will definitely recommend the place to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Hope to see you soon! Warm Regards, Vishal

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