Novotel Goa Dona Sylvia Resort Hotel 5 stars

TripAdvisor rating 4.5/5 3,112 reviews
Novotel Goa Dona Sylvia Resort
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Hotel extras

  • Steps away from the White Sand Cavelossim Beach

  • Features 3 meeting rooms and can host from 20 to 200 guests

  • Enjoy special activities at the clubhouse with a special play area for kids.

  • Ultra modern rooms with WIFI & smart television connectivity

  • Unwind by the pool side and refesh at the poolbar - Tia Maria

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Bicycles rental
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Goa Dona Sylvia Resort

Cavelossim Beach
Salcete
403731
goa
india

Tel: +918326727777

Fax: (+91)832/2871320

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DABOLIM AIRPORT At 33km / 20 miles

  • By plane

    GOA DABOLIM APT At 45km / 27 miles - Shuttle paying

  • By plane

    GOA INTL AIRPORT At 45km / 27 miles - Shuttle paying

  • By boat

    PANJIM JETTY At 46km / 28 miles

  • By train

    MADGAON At 0km / 0 miles

  • By train

    MARGAO RAILWAY STN At 18km / 11 miles

  • By train

    MARGAON At 15km / 9 miles

GPS :15.171501, 73.941493

Our accommodations

Premium Suite

  • Max. number of persons: 4
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Executive Villa King Room

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Executive Villa Twin Room

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Boutique Villa King Room

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Boutique Villa Twin Room

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Premium Villa Room

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

SEAGULL

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Pool facing multi-cuisine buffet restaurant with interactive live counters. Relish pure deliciousness with your family or friends in a perfect setting while the globe chandeliers romance you from the high arched ceilings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAMA MIA

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Mama Mia is our speciality poolside grill & steakhouse, serves fresh seafood, meats, and greens cooked to appease your palate. Satiate your taste buds with a selection of our finest cuts that is cooked to perfection by our Cuisinier.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KEBABS AND KURRIES

Type of cuisine: Other cooking style

Photo non contractuelle / Strictly non binding

Open from 7:30pm to 10:30pm, the fine Dining Indian Restaurant, offers a choice of mouth watering delicious Indian and Mughlai cuisine which is a blend of succulent kebabs and aromatic tangy curries in a symphony of authentic flavours.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AMALIA

Photo non contractuelle / Strictly non binding

With its classic Mario Miranda wall illustrations, outdoor sitout space, and a tune so alive, our sunset bar will transport you back to the 'susegad' merry life of the Goan-Portuguese era.

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIA MARIA

Photo non contractuelle / Strictly non binding

Soak up the tropical sun at our poolside bar as you sip on house-made infusions. With an inventive cocktail menu shake-stirred by our skilled bar attendants. Claim a table or order at your leisure without leaving the comfort of your sun longue.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 3,200

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 1,000 people

Find out more

Our guest reviews for
Novotel Goa Dona Sylvia Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,243 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,112 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Best 5-star property in Goa

Customer review rating 4.4/5

Abhishek G. Families - 14/11/2019 Confirmed reviews AccorHotels

Best property; great food; lots of things to do; nice beach; prompt service; courteous staff; good location. Two things could be better - each staff member should greet all guests, that too with a smile; and servers in the restaurants should upfront mention that serving the food will take an hour.

Dear Abhishek G., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Lastly got sour taste

Customer review rating 4.4/5

Prabhat N. Business - 12/11/2019 Confirmed reviews AccorHotels

Change your swimming pool costume rule. Let visitor enjoy there trip. Your staff feel happy in saying no. It gives sour taste to visitors. When we book online, you don't send Does & Don'ts. So, don't impose ur unnecessary rules. You earn a lot by us, but lastly we feel looted & it keeps haunting.

Dear Mr. N., Greetings from Novotel Goa Dona Sylvia Resort!! We appreciate your efforts of sharing your valuable feedback on this forum. Each of our guests is valuable to us and we strive to cater to the needs of everyone. We are committed to providing our guests with the highest quality services and facilities. With regards to your feedback about the restrictions of the swimming attire is strictly focused on maintaining the hygiene standards of the guests using the swimming pool. Keeping the dress code in mind, and to avoid inconvenience to our guests we provide costumes in the resort, however one can choose to purchase the costumes from the local stores as well. Hope the above instance will not dent the overall stay experience and you will give us the happy opportunity to serve you again with our known hospitality standards. Warm Regards, Vishal
Customer review rating 4.4/5

Surbhi G. Families - 08/11/2019 Confirmed reviews AccorHotels

Wonderful, kidfriendly, comfortable

Dear Ankur g., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Quite a good

Customer review rating 4.4/5

Amit R. Families - 08/11/2019 Confirmed reviews AccorHotels

It's Quite good, ambience and cleanup was good, food is to improved and restaurant service is not proper at the time of breakfast , no place to make breakfast, very few waiters were available for service

Dear Amit R., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback about your stay in our resort on this forum. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

average

Customer review rating 4.4/5

Vikash Families - 07/11/2019 Confirmed reviews AccorHotels

Not satisfied by food and service provided by your team

Dear Priti R., Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. Your feedback has been shared with our management to ensure such incidents are never repeated in future. We will be glad, if you give us the happy opportunity to serve you again with our known hospitality standards. Warm Regards, Vishal

Amazing

Customer review rating 4.4/5

Jaspreet B. Families - 03/11/2019 Confirmed reviews AccorHotels

Great ..... Overall place is amazing well maintained need to work seriously on restaurant part , service in buffet as well as ala carte is very poor , for glass of water every time had to wait for at least half an hour to get served no proper control at restaurant lobby . quantum of staff is sufficient but not allotted duties all staff is trying to serve everyone no proper job responsibility allotted to staff .

Dear Varinde Kaur b., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. We have also noted your feedback on service, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

Lovely family holiday at Novotel dona sylvia

Customer review rating 4.4/5

Sweta Families - 03/11/2019 Confirmed reviews AccorHotels

Excellent.

Dear Sweta R., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Serene, pleasant, beautiful😍💓

TripAdvisor rating 4.5/5

Aman K Family - 31/10/2019 TripAdvisor review

The resort is located in a very beautiful natural setting, right on the beach front, the cleanliness in and around is great, the food spread is wonderful and tasty. We stayed 3 nights and enjoyed the warmth. Loved it. ..

Dear Aman, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Great hotel for a holiday

Customer review rating 4.4/5

S. Friends - 29/10/2019 Confirmed reviews AccorHotels

It was great. The chef Raju and Anuradha at the coffee shop were awesome at the hospitality.

Dear Chanmeet S., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Vishal

The experience was okayish

Customer review rating 4.4/5

Nidvaya G. Business - 29/10/2019 Confirmed reviews AccorHotels

Well I arrived late around 10.checkin was cool.while having dinner there were cats roaming around and eating out.the staff in the restaurant dint seem to be fluent in English or hindi.the checkout from your property takes hours and hours.and yes if you are gonna charge separately for the bar in the room them there is really no point in putting up stuff in the room in the first place.

Dear Nidvaya g., Greetings from Novotel Goa Dona Sylvia Resort! We thank you for your valuable feedback. Our constant endeavour is to ensure a satisfying guest experience and we regret failing to match your expectations. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

It was satisfactory

Customer review rating 4.4/5

Vijay Solo - 26/10/2019 Confirmed reviews AccorHotels

The food was quite good, the rooms were clean. The entire surrounding of the hotel is amazing. However, the experience during checking in the Hotel was not too great. Although, understand that there was a big event and more than 200 people from same event attending the LifePlugin event, the hotel check-in experience could have been planned and managed better. The guy helping with the check-in was losing his patience over trivial things.

Dear Vijay B., Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

Hospitality was Good.

Customer review rating 4.4/5

Priyanka P. Friends - 26/10/2019 Confirmed reviews AccorHotels

Good service, good ambiance.

Dear priyanka P., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Amazing

Customer review rating 4.4/5

Pradnya K. Business - 24/10/2019 Confirmed reviews AccorHotels

It was good ..I specificallymention the food ..it was delicious .

Dear Pradnya K., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

average

Customer review rating 4.4/5

Dharmendar Friends - 24/10/2019 Confirmed reviews AccorHotels

foos was average

Dear Dharmender C., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback about your stay in our resort on this forum. We have also noted your feedback on food, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

Average

Customer review rating 4.4/5

Nayana Families - 23/10/2019 Confirmed reviews AccorHotels

The quality of rooms was not exceptional. We had booked 3 rooms and one of the room 138 was having fungal smell

Dear Kiran R., Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

Good place i have been here three times

Customer review rating 4.4/5

K M. K. Families - 22/10/2019 Confirmed reviews AccorHotels

Go ambience and nearby to airport and good service like food ,receiving , and rooms r clean and neat only thing is no shack on the beach

Dear Mahesh k., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal
Customer review rating 4.4/5

Kiran M. Friends - 22/10/2019 Confirmed reviews AccorHotels

Awesome !

Dear Kiran M., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Wonderful property with very friendly and courteous staff!

Customer review rating 4.4/5

Bhabani S. T. Families - 21/10/2019 Confirmed reviews AccorHotels

I had a wonderful time at the resort. I liked everything about this place, the beach location, the ambiance of rooms and the greenery all around, the facilities especially the kid's play area which was a life savior option for us, the food, the friendly and courteous staff. However, there was one negative. The Housekeeping. The stairs to my room and the foot mat was dirty. Also, housekeeping tend to replace the essential items like face towel/floor mats after refreshing the room every time. We had to request separately on every day.

Dear Bhabani Shankar T., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. We have also noted your feedback, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

Beautiful resort

Customer review rating 4.4/5

Sumeet Friends - 21/10/2019 Confirmed reviews AccorHotels

Enjoyed my stay. Loved the pool and the sprawling gardens with palm trees. Loved the fact that it had direct access to the beach and that there was a security guard there at all times. Staff was friendly and helpful, and their service was prompt. Just one thing- we were not able to switch off one of the bedside lamps, unless we switched off the main switch. So we unplugged it at night.

Dear Sumeet L., Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. We have also noted your feedback, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

Relaxing stay at the beach with lush green views

Customer review rating 4.4/5

Gaurav S. Families - 18/10/2019 Confirmed reviews AccorHotels

Booked for a short trip for a relaxing holiday. Had few issues with checkin which was immediately acted upon by Stabir and Gita. Food was good. Thanks to Santosh (Chef) for accommodating our special requests. Extended for another day in Premium villa overlooking the garden and the sea. Rooms are spacious with nice interiors. Kids can also be accomodated comfortably with extra blanket and pillow available on request at the sitting side by the window in the room. Washrooms with walking closet is a plus. Balcony is big with sit out furniture. Pool is lush. Few improvements required at ground team at almost all levels to upbring the status of the place. Especially frequent power back uos leave you completely dark out for 5-30 seconds but with kids it can be an issue. Atleast 1 light should be on immediately. Stevia in the rooms will be added advantage. Overall a relaxing gateway place in South Goa.

Dear Gaurav S., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We have also noted your feedback, which are being addressed to ensure our guests enjoys a comfortable stay with us. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal
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