Swissôtel Resort Phuket Patong Beach 5 stars

TripAdvisor rating 4.0/5 1,187 reviews
Swissôtel Resort Phuket Patong Beach
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Reduced mobility rooms
  • Services for children
  • Air conditioned
  • Porter
Catering
  • 3 restaurant(s)
  • 3 bar(s)
  • Hot meals
Leisure and activities
  • Services for children
  • Boat excursions
Business services
  • 4 meeting room(s)
  • Congresses/conventions

Hotel location

Swissôtel Resort Phuket Patong Beach

48 Ruam Jai Road
Patong Beach
KATHU
83150
phuket
thailand

Tel: +66676337000

Fax: (+66)676337003

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INTL AIRPORT At 0km / 14 miles

GPS :7.887525, 98.293954

Our accommodations

Decorated with warm and vibrant colours in a contemporary Thai design, each spacious guest room features a large work area with high-speed Internet access.

Swiss Advantage King Room

  • Max. number of persons: ‌4
  • Area: From 42
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Direct dial telephone(...)

Swiss Advantage King Pool View Room

  • Max. number of persons: ‌4
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Premier King Room

  • Max. number of persons: ‌4
  • Area: From 32
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Direct dial telephone(...)

Premier Twin Room

  • Max. number of persons: ‌4
  • Area: From 32
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Direct dial telephone(...)

Swiss Signature King Room

  • Max. number of persons: ‌4
  • Area: From 32
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron
  • Direct dial telephone(...)

Swiss Advantage Twin Room

  • Max. number of persons: ‌4
  • Area: From 42
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Direct dial telephone(...)

Studio Suites

  • Max. number of persons: ‌4
  • Area: From 48
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Direct dial telephone(...)

Premier Twin Pool View Room

  • Max. number of persons: ‌4
  • Area: From 32
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Direct dial telephone(...)

Swiss Signature Suite

  • Max. number of persons: ‌4
  • Area: From 87
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Direct dial telephone(...)

One Bedroom King Suite

  • Max. number of persons: ‌4
  • Area: From 64
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Direct dial telephone(...)

Swiss Signature Twin Room

  • Max. number of persons: ‌4
  • Area: From 45
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Direct dial telephone(...)

Premier King Pool View Room

  • Max. number of persons: ‌4
  • Area: From 32
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Direct dial telephone(...)

Swiss Advantage Twin Pool View Room

  • Max. number of persons: ‌4
  • Area: From 42
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Direct dial telephone(...)

Our restaurants and bars

POOL BAR

Type of cuisine: Wine bar

For those who want to stay hydrated and healthy, sparkling mineral water or one of our revitalizing smoothies made from the freshest locally sourced tropical fruit are the ideal choice.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLAVOURS

Type of cuisine: International

Our all-day dining restaurant Flavours offers an ever-changing menu of tempting and healthy delights. International à la carte fare is served at lunch, with light and fresh Vitality lunch .

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAB N' GO

Type of cuisine: International

Always on the go? Why not stop by Grab N' Go located in our lobby and grab a freshly made coffee and deliciously flaky pastry to take along with you on one of your many adventures around.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXECUTIVE LOUNGE

Photo non contractuelle / Strictly non binding

On the 7th floor sits our Executive Lounge, the place to host your business associates or just enjoy an informal drink with friends. A round of signature cocktails, all day canapés and a quick game of pool is a great way to unwind in exclusive style.

THE DRUNKEN LEPRECHAUN

Photo non contractuelle / Strictly non binding

If it's a traditional Irish Pub experience you seek, discover your pot of gold (or pint of Guinness) at the end of the rainbow when you visit The Drunken Leprechaun. Enjoy the liveliest music and Entertainment.

DBAR

Photo non contractuelle / Strictly non binding

For a sophisticated pre-dinner cocktail or a late evening nightcap, Dbar is the perfect place to kick back and reflect on your amazing day in paradise. Enjoy your favourite high-end spirits, mixed drinks and cocktails.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 345 m²

  • Maximum capacity: 390 people

  • Maximum banquet capacity: 309 people

Find out more

Our guest reviews for
Swissôtel Resort Phuket Patong Beach

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

935 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,187 reviews

pleasing

Customer review rating 4.1/5

Elvis L. D. Families - 13/06/2019 AccorHotels certified review

Except the limitations of the restaurant, rest was pleasing

Service and cleanliness is good.

Customer review rating 4.1/5

Kalpesh P. Families - 09/06/2019 AccorHotels certified review

Good ambience, good pool, check in was a problem as rooms we were made to wait in lobby upto 3 pm before alloting rooms , another point to note is breakfast has very limited items for us pure vegetarians , otherwise it was a good pleasurable stay at the hotel

It was okay but last year it was better

Customer review rating 4.1/5

E. P. Couples - 08/06/2019 AccorHotels certified review

I see the personal was change :( the Rezeption last year was more friendly and helpful. Now some of them looks very arrogant not in a good way and speak not clearly and loudly sometimes I can’t understand them because they speak not loud enough.

Generally happy

Customer review rating 4.1/5

Bc T. Friends - 08/06/2019 AccorHotels certified review

Happy with room service, front office service: concierge service

Good but it would have been better

Customer review rating 4.1/5

M. S. G. Families - 08/06/2019 AccorHotels certified review

Good staying but the packed breakfast which we got was not satisfying you should add some whole meal items in packed breakfast

Nice and relax holiday stay .

Customer review rating 4.1/5

Dennis O. Families - 07/06/2019 AccorHotels certified review

The service was great.

Dear Mr. o., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate if you could also share your feedback at Trip Advisor or Google review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Coming back again

Customer review rating 4.1/5

Trevor F. Friends - 07/06/2019 AccorHotels certified review

Better then what I expected,with not one single complaint

Good property

Customer review rating 4.1/5

K. B. Families - 06/06/2019 AccorHotels certified review

All fine rather classic . The only blemish is too much chlorine dosing in swimming polls at 3rd floor & one on the roof top.

Dear B. K., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate if you could share your feedback as well at Trip Advisor or Google review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Excellent service and friendly staff but terrible guests

Customer review rating 4.1/5

Ann Couples - 06/06/2019 AccorHotels certified review

We sent 7 days in a Swiss advantage room. Hotel staff were outstanding and took priority to attend to your concerns. Breakfast staff were cheery and very friendly. Buffet breakfast was pretty standard what you would expect from a large 4 star hotel. The foyer is impressive but lifts are small with an odd configuration, we had to stand back to see which of the four lifts door was open and run. Our room was huge with a balcony, minimal design and decor. The bathroom and toiletries were good. But the room echoed, TV had limited range of channels to view. We had an ongoing issue with noise. The neighbouring rooms were occupied with Indians whose doors were constantly banging or doors left open to have open conversations between rooms and shouting down to neighbouring rooms or just gather in corridors talking loudly. We had to complain at 1.00 am in the morning. I have never experienced this type of behaviour before in a hotel. The rooms are not well insulated and corridors are long and echoing. We left the hotel unrested and annoyed. I have now reservations about booking a hotel in Patong for a long stay.

Dear Ms. Camilleri, We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate as well if you could share your feedback on Trip Advisor or Google review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Not good

Customer review rating 4.1/5

Meetali M. Couples - 04/06/2019 AccorHotels certified review

Not good at all. Rooms weren’t clean. Breakfast area had cockroach running on croissants.

Dear Waghdhare S., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Patong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Overall is good.

Customer review rating 4.1/5

Sao Friends - 02/06/2019 AccorHotels certified review

Overall is okay. Near the beach and lot of shops and restaurants nearby. Breakfast buffet is just okay, would expect more variety and better quality.

service

Customer review rating 4.1/5

K. R. Couples - 01/06/2019 AccorHotels certified review

I am so happy to should Swissotel for my holiday .. one of the Best service from Hotel staff , Thank you very much and will see you again soon

Great Location

Customer review rating 4.1/5

L Friends - 01/06/2019 AccorHotels certified review

Swissotel was nice, easy to get around Patong, and close walk to Bangla Road. Staff was excellent!

Very unimpressed

Customer review rating 4.1/5

Anonymous Couples - 27/05/2019 AccorHotels certified review

Staff were all very friendly & helpful all the time. The hotel and our room always had a mouldy smell. Hotel also looks a bit old and tired.

Dear Ms. Sapienza, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Patong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Had a good time

Customer review rating 4.1/5

Anonymous Families - 26/05/2019 AccorHotels certified review

Breakfast was excellent and customer service too. Food and drinks around the hotel Are way too expensive. It makes you leave the hotel To dine and have drinks.

Excellent

Customer review rating 4.1/5

D Solo - 26/05/2019 AccorHotels certified review

Stayed many times before excellent all round

Amazing!!

Customer review rating 4.1/5

Manali D. Families - 25/05/2019 AccorHotels certified review

I had the premier room booked. The gallery view was so good. All the streets could be seen. The pool bar was relly good.

Warm and welcoming

Customer review rating 4.1/5

Sandy Solo - 24/05/2019 AccorHotels certified review

Was nice experienced hotel was nice n clean n close to all amenities

Very happy

Customer review rating 4.1/5

Tham C. K. Families - 22/05/2019 AccorHotels certified review

Staff are helpful , honest and courteous.

Customer review rating 4.1/5

Anonymous Business - 19/05/2019 AccorHotels certified review

The front staff are always very friendly and helpful. They do all they can to accommodate my stay.

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