Swissôtel Resort Phuket Patong Beach 5 stars

TripAdvisor rating 4.0/5 1,245 reviews
Swissôtel Resort Phuket Patong Beach
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)
  • Reduced mobility rooms
  • Services for children
  • Air conditioned
  • Porter
Catering
  • 3 restaurant(s)
  • 3 bar(s)
  • Hot meals
Leisure and activities
  • Services for children
  • Boat excursions
Business services
  • 4 meeting room(s)
  • Congresses/conventions

Hotel location

Swissôtel Resort Phuket Patong Beach

48 Ruam Jai Road
Patong Beach
KATHU
83150
phuket
thailand

Tel: +66676337000

Fax: (+66)676337003

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INTL AIRPORT At 0km / 14 miles

GPS :7.887525, 98.293954

Our accommodations

Decorated with warm and vibrant colours in a contemporary Thai design, each spacious guest room features a large work area with high-speed Internet access.

Family Junior Suite King

  • Max. number of persons: 4
  • Area: From 42
  • Direct dial telephone

Swiss Advantage King Pool View Room

  • Max. number of persons: 4
  • Area: From 42
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier King Room

  • Max. number of persons: 4
  • Area: From 32
  • Direct dial telephone

Premier Twin Room

  • Max. number of persons: 4
  • Area: From 32
  • Direct dial telephone

Swiss Signature King Room

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side, Pool side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Direct dial telephone

Family Junior Suite Twin

  • Max. number of persons: 4
  • Area: From 42
  • Direct dial telephone

Family Suite

  • Max. number of persons: 4
  • Area: From 48
  • Direct dial telephone

Premier Twin Pool View Room

  • Max. number of persons: 4
  • Area: From 32
  • Direct dial telephone

Swiss Signature Suite

  • Max. number of persons: 4
  • Area: From 87
  • Direct dial telephone

Premium One Bedroom Suite

  • Max. number of persons: 4
  • Area: From 64
  • Direct dial telephone

Swiss Signature Twin Room

  • Max. number of persons: 4
  • Area: From 45
  • Direct dial telephone

Premier King Pool View Room

  • Max. number of persons: 4
  • Area: From 32
  • Direct dial telephone

Swiss Advantage Twin Pool View Room

  • Max. number of persons: 4
  • Area: From 42
  • Direct dial telephone

Our restaurants and bars

POOL BAR

Type of cuisine: Wine bar

For those who want to stay hydrated and healthy, sparkling mineral water or one of our revitalizing smoothies made from the freshest locally sourced tropical fruit are the ideal choice.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLAVOURS

Type of cuisine: International

Our all-day dining restaurant Flavours offers an ever-changing menu of tempting and healthy delights. International à la carte fare is served at lunch, with light and fresh Vitality lunch .

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAB N' GO

Type of cuisine: International

Always on the go? Why not stop by Grab N' Go located in our lobby and grab a freshly made coffee and deliciously flaky pastry to take along with you on one of your many adventures around.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXECUTIVE LOUNGE

Photo non contractuelle / Strictly non binding

On the 7th floor sits our Executive Lounge, the place to host your business associates or just enjoy an informal drink with friends. A round of signature cocktails, all day canapés and a quick game of pool is a great way to unwind in exclusive style.

THE DRUNKEN LEPRECHAUN

Photo non contractuelle / Strictly non binding

If it's a traditional Irish Pub experience you seek, discover your pot of gold (or pint of Guinness) at the end of the rainbow when you visit The Drunken Leprechaun. Enjoy the liveliest music and Entertainment.

DBAR

Photo non contractuelle / Strictly non binding

For a sophisticated pre-dinner cocktail or a late evening nightcap, Dbar is the perfect place to kick back and reflect on your amazing day in paradise. Enjoy your favourite high-end spirits, mixed drinks and cocktails.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 345

  • Maximum capacity: 390 people

  • Maximum banquet capacity: 309 people

Find out more

Our guest reviews for
Swissôtel Resort Phuket Patong Beach

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,081 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,245 reviews

good hotel near the beach

Customer review rating 4.1/5

Rodrigo Friends - 07/11/2019 Confirmed reviews AccorHotels

The hotel is located about 1 min walk from Patong beach. Very convenient to go to the beach, but also can hire a taxi or scooter. Near hotel there a couple of pubs, sometimes can get very loud at night for the room with view to the street. I recommend the rooms oriented to the pool, they are a bit quiet. The room are ok, but I expected more at the bathroom, feels a little tight inside and could be a little better. The staff was very helpful and always very friendly.

Relaxing

Customer review rating 4.1/5

Renee S. Couples - 04/11/2019 Confirmed reviews AccorHotels

Fourth time staying here always a good experience

Holidays

Customer review rating 4.1/5

V. Solo - 02/11/2019 Confirmed reviews AccorHotels

Hello I stayed at this hotel for the second time. First of all, I am really grateful for the staff's behavior that was so friendly and respectful. Secondly, the hotel facilities were excellent and almost "everything was perfect. Third, just a few minor flaws I think the flooring needs to be refurbished. Overall I would go back to Phuket again and choose the same hotel.

Excellent experience

Customer review rating 4.1/5

Nm Couples - 02/11/2019 Confirmed reviews AccorHotels

Like mention excellent experience with front desk which’s friendly and helpful. Room is big so do their TV, they put me on quiet room. I sleep soundly throughout the night

Amazing

Customer review rating 4.1/5

D. K. Families - 01/11/2019 Confirmed reviews AccorHotels

Experience was great from Front office to Room service to The bar at lobby services were great and all the staff were very friendly helpful always smiling ready to go extra mile at all time !!!! I couldn’t remember all the names but I remember the girl Lucy at the bar and Fit at the bell desk and 2 girls at the front desk all were great !!!

Good stay

Customer review rating 4.1/5

C. B. Couples - 29/10/2019 Confirmed reviews AccorHotels

Good stay wifi very slow

Great location, good service, however room with balcony was facing a wall

Customer review rating 4.1/5

A. Solo - 29/10/2019 Confirmed reviews AccorHotels

Overall not unhappy, it is clean, however room I got (with balcony) was facing a wall. Its as good as not having a balcony.

Beautiful island but still lacking customer service

Customer review rating 4.1/5

J. Couples - 29/10/2019 Confirmed reviews AccorHotels

Kind of wish that the hotel provides shuttle services to the town or shopping malls as the taxi in Phuket can be quite pricey. The bedding provided by the hotel is too hard for our liking. It feels like we are sleeping on the floor and had back aches after our 3 nights sleep.

Good Location with Great Service Staff

Customer review rating 4.1/5

Melvin Families - 28/10/2019 Confirmed reviews AccorHotels

Everything was good especially the location which is near to beach, night market and pubs etc. The service staff was friendly and will be greeting you whenever they saw you. Kids club is good just that my child never really used it as he preferred to spent his time on the beach. Recommendations: The hotel rooms seems dated as I can see that paint is peeling off and with algae on the walls. The wooden furniture, balcony door, curtains in the room need some refurbishment. Not a 5* standard with 2*- 3* room. The hotel management seriously need to consider a major renovation for the hotel so as not to tarnish Swissotel brandname. You need to stay competitive to continue attracting new customer or retain your loyal customer. With the price I am paying, I can get a more comfortable and a better equipped room in Phuket of similar ratings. Lastly, I am not sure if your hotel changed the bedsheet for all new guest before they checked in. It is because I felt the bedsheet seemed sandy as I can feel particles on it. My son happened to get skin rashes on his chest, back and legs since the first night of stay. This is my 5th time to Phuket within 15years, Phuket is slowly losing its hype, with things getting expensive but things been deteriorating.

It was great...as always.

Customer review rating 4.1/5

Mr. J. J. Solo - 26/10/2019 Confirmed reviews AccorHotels

I've been coming here over the past five years or so and the staff and facilities at the Swissotel never cease to please.

Satisfied with some expectations

Customer review rating 4.1/5

A. R. Families - 25/10/2019 Confirmed reviews AccorHotels

Rooms Pillows are too soft. I ordered soft boiled eggs at egg station buffet breakfast and what i got was semi hard boiled, When I asked the person at the station he said this is how soft boiled egg are. It was kind of a rude response.

Dear R. A., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive a feedback from our guests. I will share your comments with our team specially with our Kitchen team. I am sure that this feedback will serve as an example to all of our staff as we strive to continuously improve the quality of our services. Moreover, please accept if we fail to meet your expectation on this aspect. Rest assured that corrective action will take place. Thank you again for sharing your experience, and we hope we could serve you better next time Sincerely, Jennifer Ann Cruz Guest Experience Manager

Not good enough

Customer review rating 4.1/5

M. Families - 22/10/2019 Confirmed reviews AccorHotels

All my family got sick and infection because of your pool. We were three days of our holiday in sickness and even after 1 week, my wife is suffering from infection and fungal disease. Honestly, even though the staff are kind and helpful but I will not recommend this hotel to my friends as we had a painful experience for this period.

Dear Ahmadi M., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Patong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer AnnCruz Guest Experience Manager

Relaxed, pleasant stay

Customer review rating 4.1/5

Anonymous Friends - 22/10/2019 Confirmed reviews AccorHotels

Rooms were comfortable and clean. Could benefit from some renovation as some dampness / mould especially in the hallways leading to rooms. Breakfast was fantastic with plenty of options and great quality. Roof top pool was lovely. Did not use the other pool but this looked lovely also.

Dear Sally Lloyd, We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Amazing

Customer review rating 4.1/5

Adrian Couples - 21/10/2019 Confirmed reviews AccorHotels

Room was great, staff were friendly and helpful. Bed was comfortable

My fourth time same hotel,I liked it.

Customer review rating 4.1/5

R. S. Solo - 20/10/2019 Confirmed reviews AccorHotels

Service very good.very clean.very good stuff in restaurant,very kind. Specially Mimi,she worked restaurant at evenings. Comfortable rooms,I will come again.

Dear R. S., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Amazing

Customer review rating 4.1/5

Rose L. Couples - 18/10/2019 Confirmed reviews AccorHotels

The staff and so helpful,respectful, and so kind.......always bending over backwards to help with our needs. They are soo full of gratitude and we really feel important to them. We will always return to swisshotel when in Thailand Phuket

Comfort stay

Customer review rating 4.1/5

K. P. Families - 13/10/2019 Confirmed reviews AccorHotels

It was a wonderful stay in the hotel.I was with my family and all of us enjoyed the stay.only thing to be mentioned is about Indian spread in breakfast.As lots of Indian guest are staying at this hotel, so there should be some good spread of Indian breakfast.Location was very good and centrally located.

Awesome

Customer review rating 4.1/5

Madan Families - 13/10/2019 Confirmed reviews AccorHotels

Initially when I tried booking directly through hotel reservation, they declined to accommodate us in a single room. I had to book through a travel agent then. But when I got into the property, I was very happy. Centrally located. Friendly and cooperative staff, neatly maintained property. My appreciations to your team Fah, Bonus and Danny along with Housekeeping staff. Food was excellent to along with all other facilities. I was happy to have lounge access complimented with my stay. Overall experience was awesome

A wonderful holiday

Customer review rating 4.1/5

N. Families - 13/10/2019 Confirmed reviews AccorHotels

We thoroughly enjoyed our recent stay at Swissotel. The staff were extremely lovely and we loved relaxing in the pools.

Great stay

Customer review rating 4.1/5

Jared Couples - 13/10/2019 Confirmed reviews AccorHotels

Really enjoyed our stay, with friendly staff and great food & drinks

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