Hotel - Swissôtel Resort Phuket Patong Beach
Swissôttel Hotel Swissôttel Hotel

Swissôtel Resort Phuket Patong Beach

4.0/5 1,029 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Catering

  • 3 restaurant(s)
  • 3 bar(s)

Business services

  • 8 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Our rooms

Decorated with warm and vibrant colours in a contemporary Thai design, each spacious guest room features a large work area with high-speed Internet access.

  • 383 rooms
  • Baby bed
    • Air conditioning
    • Automatic air control
    • WIFI in your room
    • Baby bed
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 603 reviews

Our guest reviews for Swissôtel Resort Phuket Patong Beach

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,029 reviews
Liu Y. Families - 29/07/2018 AccorHotels certified review

very good

Raine Couples - 28/07/2018 AccorHotels certified review
« We had a great time! »

Thank you for the complimentary birthday cake! We enjoyed our stay in the pool and rooftop bar, though you can make improvement for the buffet breakfast, we stayed for 3 days and all the same food for 3days! Nevertheless everything was good!

S. M. Families - 28/07/2018 AccorHotels certified review
« The beach closest hotel that is suited for the family. »

Large restaurant situated inside the hotel with variety of cuisine. There is Kid world to host those who travel with kids, swimming pool and kids activity program are available. Rooftop bar, The OK Gym (I have seen better), the charming parts are pleasant and helpful staffs. During the rainy season, guests may experience damp sheets and towels. Based on a large group of guests the restaurant receives every moring, the cleanliness of the place may not meet the guest's satisfaction.

Anonymous Friends - 28/07/2018 AccorHotels certified review
« I like the service of the staffs »

I like the service of staff his name Khun Tiger he work at the pool on the 7 floor.i was walk to the pool and i didn't stay at The Swisssotel before. and he is very friendly and very wellcome that is why I decided to stay at your hotel is very important that you have a staff good quality! and the girl there is good as well .the bellboy when I the first check in and waiting for the room I don't know he name he make me feel wellcome.the maid forgot to put Wipes one time and I didn't complain to you now I just want them to do the Double check on the next maybe still wash not finish and more clean properly ofcuese my friend and i do a Messy! the maid them do a good job I told that just want to adjust to make your company look more better becuese the market now is High competition!and one think I'm still wondering about to make reservation and pay on the credit card on the hotel company website and the reservation told that we can't do it we need to show our credit card when we check in.but them recommend us to book by the website of the Agency.the one thing of the Chinese guest them let the kid run and ply late at night! I have a nice experience with your place and thanks all of you.i hope my feedback that could be develop I love to see your company go more for word.thank you for your time.

A. Families - 24/07/2018 AccorHotels certified review
« The hotel needs renovation »

The hotels location is very good the staff are very helpful but the hotel itself desperately needs renovation

Sai V. N. Friends - 23/07/2018 AccorHotels certified review
« Great. As usual. »

Everything about your hotel is wonderful ! Friendly staff, excellent service, good food.

R. Couples - 17/07/2018 AccorHotels certified review
« very good experience »

room was cleaned, staff is very supporting & friendly. Good location and amenity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., Thank you for the kind words, we are very happy you had a great stay and we already waiting to welcome you back here in Phuket! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

Zul Business - 16/07/2018 AccorHotels certified review
« Very good »

Good location, room was nice and clean, and friendly staff. Will definitely staying there again when in Patong.

Jasmine Friends - 16/07/2018 AccorHotels certified review

Wonderful. Rooms were great and staff were lovely.

T. W. Families - 16/07/2018 AccorHotels certified review
« Disappointed »

Check in- was not made aware prior to arrival or check in that even though I paid in full prior to arrival, I still had to pay money on hold to cover expenses should we have any. I did not like this or the way it was told to me. I do not room charge so feel this is rude. Definitely not 4.5 star. Our room was old and not as per the pictures on the website. No minibar. Bathroom door disintegrating on bottom. Rooms and bathrooms need updating. Pool view room extremely noisy with echoes and loud noise from people in the pool all day. Had to keep asking housekeeping for an extra towel as there were 3 of us in the room and they only gave 2 towels each time. Very loud guests in hallways early hours of the morning. No umbrellas or much sun protection on top pool area. Staff rude at breakfast one morning, not allowing my daughters to enter due to clothing they were wearing, even though they were dressed fine, not skimpy and other people in having breakfast had similar clothing. Most staff however were friendly.

Hardik Families - 16/07/2018 AccorHotels certified review
« Good experience but it could have been better. »

As compared to rates Property is awesome but services are not upto the mark. Most of the staff dont know English which is very much difficult for a non thai customer. Something should have been given as complimentary like any souvenir or like that as we were given only welcome drink as a complimentary.

S. D. Families - 16/07/2018 AccorHotels certified review
« Lovely Phuket and loveliest swissotel »

Last week on July 2018 I visited Phuket with my family and stayed at hotel swissotel. Me and my family enjoyed your hospitality. Unfortunately on first day one of our kid was suffered by fever at that time hotel staff suggested me to Dr Bangla clinic. Because of hotel staff and Dr Bangla he recovered very soon. Smiling faces of the restaurant reception and all other staff made my Thailand Trip amazing and lifetime memories....

S. K. Friends - 12/07/2018 AccorHotels certified review
« Good »

Very nice

Ivyc Friends - 11/07/2018 AccorHotels certified review
« Big clean room »

Overall I enjoyed my stay. Big clean room. Friendly staff. Good location. However; I booked through agoda and confirmed a pool view room. My room at #226 has “wall view”. Was too tired as my baggage was delayed by airline to ask for a change.

Ken C. Couples - 11/07/2018 AccorHotels certified review
« spacy room, but not clean enough. We found mushroom growing on the balcony chairs....bath tub seating area is aweful dirty..... »

spacy room, but not clean enough. We found mushroom growing on the balcony chairs....bath tub seating area is aweful dirty.....

M. L. Solo - 11/07/2018 AccorHotels certified review
« Excellent customer service but hotel needs a little work »

The checkin and service staff were excellent. But facilities looked like they could use some updating. The room was comfortable and very clean. However, despite being a poolside room, it was not possible to soundproof the noise. Could hear outside music day and night.

Kadibante S. Couples - 10/07/2018 AccorHotels certified review
« Lovely »

Very warm staff and smooth stay

Kshitij S. Families - 10/07/2018 AccorHotels certified review
« Great Experience »

The experience was amazing. Special thanks to your house keeper/plumber bashir for helping us out when in time of need. Excellent service.

S. A. B. Families - 10/07/2018 AccorHotels certified review
« Very Disappointed »

Room os big but always get ant on the bed in the evening.. Breakfast is good.. Ver disappointing when I informed the front desl supervisor (Mimmie) that my 3 year old was vomitting and she did not offer any assistance or help or even advice.. ine of tge taxi driver offeredto take me to a doctor specialised with children. The next day at the breakfast one of tge waitresses saw my daughter's comdition and informed me that they have a special line and service offered for sick children free of charge. Then i went back to the front desk only this time to speak to the duty manager eho was a lady and gave her a breif of what happend and infront of the supervisor who bluntly replied that she didnt offer any assistance as I DID NOT ASK FOR ANY HELP when she saw my daughter sick in my arm when telling her about my daughter's condition the previous day... Just then that i decided to catch tge first flight back home to treat my daughter as my fear was that her condition will just get worse...

M. M. Families - 10/07/2018 AccorHotels certified review
« Mr m. »

Worst hotel I ever stay.

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