Hotel - Swissôtel Resort Phuket Patong Beach
Swissôttel Hotel Swissôttel Hotel

Swissôtel Resort Phuket Patong Beach

4.0/5 1,066 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Catering

  • 3 restaurant(s)
  • 3 bar(s)

Business services

  • 8 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Our rooms

Decorated with warm and vibrant colours in a contemporary Thai design, each spacious guest room features a large work area with high-speed Internet access.

  • 383 rooms
  • Baby bed
    • Air conditioning
    • Automatic air control
    • WIFI in your room
    • Baby bed
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 667 reviews

Our guest reviews for Swissôtel Resort Phuket Patong Beach

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,066 reviews
Rebecca Solo - 11/10/2018 AccorHotels certified review
« Excellent concierge. So poliet and willing to help excellent english! »

I enjoyed the facilites of the hotel. Will def stay again Pool is nice and clean and quiet not loaded with screaming kids!! Conceirge the BEST! FANTASTIC customer service. Excellent custimer approcah and willingness to help. Great english speaking! Hotel security was a concern for me..though they put my mind at ease. Will definetly be back to holiday and stay at swiss again!

M. C. Business - 10/10/2018 AccorHotels certified review
« Fantastic »

I had a great 15 nights stay and was, as allways very satsfied. staff throughout the hotel provided a fantastic service.

Widi Business - 03/10/2018 AccorHotels certified review
« Such a nice Hotel »

I love stay in swissotel hotel patong beach. Location of the hotel near with shopping market, beach, mall, and restaurant.

Ray H. Friends - 03/10/2018 AccorHotels certified review
« Extremely Satisfied..... »

It was great. I am extremely satisfied and would stay at Swissotel during my next visit.

M. A. Friends - 02/10/2018 AccorHotels certified review
« Muhammad Asas A. »

Experience of staying at swissotel was wonderful.

Anonymous Friends - 02/10/2018 AccorHotels certified review
« Excellent staff n location »

Staffs are nice friendly n polite, wanna give all the staffs from lobby, reception, restaurant, lounge and all the housekeeping staff a big thank you during our stay

Checky Solo - 30/09/2018 AccorHotels certified review
« Peaceful and friendly staff »

Check in was efficient, but I thought the initial safety deposit of $7000 Baht was a bit extreme. $3000 as a safety deposit would be more reasonable. On the plus side I was able to transfer that back to Aussie dollars for the trip back home. The staff were attractive and friendly providing good customer service, the room was falling apart whereby the sink plug did not work properly and the toilet needed a service, as the flush was a bit tricky. There was one instance where the card scanner on my door broke and I could not get into my room. Maintenance was quick to respond and fix it, so I was not locked out for long.

S. B. Families - 27/09/2018 AccorHotels certified review
« A stay worth remembering! »

A beautiful hotel with an amazing hospitality! Thoroughly enjoyed our stay here.

M. T. Friends - 27/09/2018 AccorHotels certified review
« GOOD PLACE TO VISIT »

EXPRIENCE WAS GOOD BUT ONE THING WHICH I HURT IS BAD BUGS IN MY ROOM

N.ranasinghe Friends - 21/09/2018 AccorHotels certified review
« It was great, »

Staff were nice, room was nice and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear N.Ranasinghe Thank you for the great feedback! We are glad you had a enjoyable stay and hope to see you back very soon! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

Anonymous Families - 21/09/2018 AccorHotels certified review

Nice hotel and amenities. Location is good. Everything is good except for the timber flooring is a bit sticky when step on and ants at the basin.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. Our apologies regarding the room, we have addressed this with our housekeeping team to prevent future occurrences. We do hope to have the chance to welcome you back here in Patong! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

Raelene H. Families - 20/09/2018 AccorHotels certified review
« Relaxing, fun, comfortable and very friendly staff that made us feel special »

We felt special and wanted because of the friendly staff employed there. We were very comfortable in all parts of the resort. We enjoyed the food experience and the location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raelene H., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

G. Friends - 20/09/2018 AccorHotels certified review
« Amazing. »

Staff were exceptional. Helpful with any requirement we had and Helped is out with tourist ideas whenever we asked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G., Thank you for the great feedback! We are very happy you had a great stay and liked our friendly team members. We do hope to see you back already in near future! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

A. A. Families - 20/09/2018 AccorHotels certified review
« Comfortable stay »

The services of the hotel were good. Very conveniently located in patong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. A. Thank you for staying with us and the great feedback. We are glad that you had a comfortable stay and we do hope to see you back very soon! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

Anonymous Couples - 19/09/2018 AccorHotels certified review
« Overall experience is good. »

The overall experience is good but the swimming pools are too small.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to give us your feedback. While I was happy you had a comfortable stay, I regret we couldn't meet your expectations regarding the pool size. Our apologies. That being said, we do hope to see you back here soon! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

Carmen S. Families - 17/09/2018 AccorHotels certified review
« Carmen S. »

I loved the staff and the building was amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carmen S., Thank you for kind words, we are very happy you liked our fantastic team members! Hope to see you back soon! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

Glenn T. Families - 17/09/2018 AccorHotels certified review
« Ok but incorrect room »

Good. We prebooked selected room through Australian travel agent , but did not get this. The vip room was exceptional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenn T., Thank you for staying with us and finding the time to give us your feedback. I am glad you had a overall comfortable stay. Our apologies about the room and we have addressed this with the team to take steps not to happen in the future. Thank you again and hope to see you back here very soon! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

K. G. Families - 16/09/2018 AccorHotels certified review
« Mr. K. G. »

Its very good experience for staying in $wissotel. First of all i love the location most because it is near to the beach, indian restuarent, burger king, hard rock cafe, massage parlours, bamboo mart and many more. Rooms are quite clean & beautiful. They provide us mobile phone also for using it as a tour guide & to make international + local calls. Breakfast had many varieties but little short of INDIAN food. Hotel staff is awesome, specially miss TAR. The way of talking i love the most. Plz tell her. I suggest to all travellers for staying in swissotel. Love this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K. G. We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

Vicky L. Couples - 16/09/2018 AccorHotels certified review
« Enjoyable trip in Phuket! »

Service is good and all staffs are friendly, helpful & nice with smiley faces everywhere. Breakfast is delicious with lots of choices. The only thing negative is that I need to change room from a twin to a kingbed which, I did booked a kingbed indeed. But this went smoothly with the helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicky L., Thank you for the great feedback. We were glad to learn you enjoyed your stay and our friendly team members, they are indeed special and always there to help. We will pass your great feedback with them. Thank you again and we hope to have the chance to welcome you back soon! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

S. Couples - 16/09/2018 AccorHotels certified review
« very poor »

poor service, bad rooms, ants instects all over the bed and room, expensive, no consideration to customers

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Patong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

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