Hotel - Swissôtel Resort Phuket Patong Beach
Swissôttel Hotel Swissôttel Hotel

Swissôtel Resort Phuket Patong Beach

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3.9/5 56 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • 3 restaurant(s)
  • 3 bar(s)
  • 8 meeting room(s)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room

Catering

  • 3 restaurant(s)
  • 3 bar(s)

Business services

  • 8 meeting room(s)
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Hotel location

Our rooms

Decorated with warm and vibrant colours in a contemporary Thai design, each spacious guest room features a large work area with high-speed Internet access.

  • 383 rooms
  • Crib on request
    • Crib on request
    • WIFI in your room
Our rooms fittings

Our restaurants and bars

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See all our bars
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Your meetings and events

3.9/5 AccorHotels Rating Based on 56 reviews

Our guest reviews for Swissôtel Resort Phuket Patong Beach

100% genuine reviews from our guests

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AccorHotels certified review
T. D. Couples - 09/10/2017
« Great service, awesome staff. Disappointed we did not get a room with a pool view as we booked and paid for. »

Great staff and great service. Spacious room. Nice and clean. But we did not get our pool view room.

AccorHotels certified review
Xu Couples - 03/10/2017
« Not a bad choice »

It do have a great location, easy to get to beach, pub, spa and shopping mall. I checked in in the early morning, and waited for over two hours to get a clean room, I complained and changed two rooms and wait over two hours after an overnight flight! The attitude of hotel staff are really good, and that's the only reason I choose to stay!

AccorHotels certified review
P. M. Couples - 02/10/2017
« Good experience »

It was a good experience, mainly because of the hotel location

AccorHotels certified review
A. S. Couples - 02/10/2017
« Good . »

Club level facilities very average not comparable to other 5 Star hotels. Club level food and drinks minimal and hours of operation need to be increased.

AccorHotels certified review
M. Friends - 01/10/2017
« Pretty good. »

alot of stuffing around to start with ended up with a nice room away from the jack hammer! Tried to use the pool bar one day and it wasnt open im guessing from some rain.

AccorHotels certified review
Anonymous Friends - 30/09/2017
« Staff is excellent »

Staff is excellent, but the rooms start to get worn out. This is the 3rd time I stay at this hotel, so I can see the decreasing clearly in the rooms.

AccorHotels certified review
Steve S. Solo - 28/09/2017

All staff were very helpful and friendly and the room and hotel were very clean. On arriving I requested to be moved because the room smelt of damp and the bedding was damp. The new room was much better but the room also smelt damp. I think the hotel has a problem with old A/C plant or blocked condense lines. There were also tiny insects in my room and I was bitten

AccorHotels certified review
M. M. Y. Couples - 26/09/2017
« swissotel shadow of Phuket »

every thing is good from check in 20/9/2017 until 27/9/2017 , just a little bit problem with housekeeping . i make a complain due to no enough toileteries in the room. housekeeping suppose to furnish everyday either customer use or not . others everything goods

AccorHotels certified review
S. Couples - 26/09/2017
« Great location »

Excellent breakfast, lovely staff and the location was perfect.

AccorHotels certified review
Ryan P. Couples - 26/09/2017
« Ryan P. »

I have stayed at this hotel when it was the dussit but very pleased so say I enjoyed your hotel much more now that it's the Swiss hotel.Staff and hotel has made good changes. Thanks for great hospitality.

AccorHotels certified review
Bu A. Friends - 25/09/2017
« Outstanding,lovely and unforgettable »

Nuce and cam

AccorHotels certified review
Cp Friends - 25/09/2017
« Clearly not up to normal Swissotel standards »

While the staff is friendly and helpful, the positive experiences end right there. The hotel is in need of a refurbishment as well as a proper general cleaning. If I were to compare this hotel to other Swissotel properties I have experienced, this one wouldnt be ranked higher than 3 stars.

AccorHotels certified review
Saud Solo - 25/09/2017
« Great hospitality service but bad memory from bed sheet infected »

The service was amazing , staff are really amazing , the first four hours after I checked in I woke up with rash on face and infected red eye . After medical check up the doctor indicates it's a bacterial infection from the pillow or bed sheet . After that I request a room change due to this issue and the front desk were really helpful in this matter and I was upgraded to a junior suite .

AccorHotels certified review
Lai P. S. Families - 24/09/2017
« Great hotel and wonderful staff »

Stayed at your hotel just for two nights.Overall very satisfied with my stay with Swissotel.Feel very thankful for hotel reception by looking seriously about my special request that i sent through email.Everything arranged well upon i check in on that day.When my balcony sliding door having problem to lock, i report the issue to your reception when i go for outing, the issue was settle after i back to my room. If possible,try add more choices for breakfast. Thanks for Swissotel serving us in these two day. Definitely will consider again for next visit to phuket.

AccorHotels certified review
Mohamed Couples - 21/09/2017
« Unhappy »

Bad room service, stench smell in hotel corridors and rooms.too much noise from hard rock.cafe and other bars. Should have a timeline to stop all music. Breakfast was fair.

AccorHotels certified review
D. Couples - 21/09/2017

The room was not clean enough and too far from the elevator and many mosquitoes inside the room

AccorHotels certified review
Omran A. Families - 20/09/2017
« Perfect »

The hotel was very nice and clean , and staff friendly , also near to patong beach

AccorHotels certified review
Anonymous Couples - 19/09/2017
« Mr »

Good

AccorHotels certified review
E. Families - 19/09/2017
« Very good hotel especially for children »

Very good experience staying at this hotel. My 2.5year old daughter loved the pool and the kids play area. Hote was very clean and staff were lovely. The gentleman At reception gave us a later checkout as we have a very late flight and u had a toddler. Very accomodating. Our room was amazing. Have recommended this hotel to family and friends.

AccorHotels certified review
Rv Business - 18/09/2017
« Satisfied »

Good location Well trained staff Good food Good conference facilities Needs improvement: My visit to Phuket was during the monsoons so obviously, the ambient humidity was very high. As a result, switching on the air conditioner in the hotel room led to the water condensing on the wall and collecting in pools on the ground or worse, on the carpet. This led to the rooms smelling musty - the carpets and bed linen were damp everyday. I raised the issue with the housekeeping staff but they expressed their inability to do anything. May I suggest a de-humidifier in every room? Probably expensive but definitely worth it.

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