Hotel - ibis Mexico Tlalnepantla
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Mexico Tlalnepantla Hotel

4.4/5 27 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From 665.83 MXN Non member rate
From 665.83 MXN Member's rate Members’ Rate, join while you book
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 147 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 27 reviews

Our guest reviews for ibis Mexico Tlalnepantla

100% genuine reviews from our guests

Find out more
Efren V. G. Business - 06/08/2018 AccorHotels certified review


Our hotel has responded to the review
Our hotel has responded to the review

Dear Efren Velazquez G., We very much appreciate your comments regarding your stay at the ibis Mexico Tlalnepantla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonne

Such A. H. L. S. Business - 01/08/2018 AccorHotels certified review

too many details; very poor communication from from desk, not friendly, ibis sells itself as a businessman hotel but reception actitud was of a cheap no star lodging. Security has the same actitud, I asked several questions and never got an answer, One day I went to breakfast was told by waitress it was included with my stay, next day I was charged for a breakfast bar that when I arrived eggs had just ran out, I waited and they never came out until I was leaving. A complete waist of time. My room was short of being cleaned, the bathroom garbage bag never changed in a week. I spilled coffee in the bag and it stayed all week thought they removed the inside garbage to save on trash bags no matter if they were stained and smelled horrible. 3 days I had no towel for the floor, I had to use a towel for the floor, When I arrived I asked for a restaurant to eat late at night no one had an answer, security had no answer, then I asked for a taxi and security said there was no taxi. I requested a Taxi the day before for the airport, I called 15 min after the arrive time because I never was alerted to its arrival, front desk told me I had to go down stairs and check myself that the taxis are out front. Then why did I have to reserve a taxi? MY STAY WAS SURPRISING VERY HORRIBLE, IF YOU DONT CHANGE A GARBAGE BAG WHAT ELSE DONT YOU CLEAN? SHEETS? TOILETS? I HATE TO THINK ABOUT IT.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard M., Thank you for taking the time to tell us about your experience at the ibis Mexico Tlalnepantla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivonne

Web-users rating

Other web-users rate our hotel

Book this hotel
From 665.83 MXN Non member rate
From 665.83 MXN Member's rate Members’ Rate, join while you book
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates