Hotel - ibis Mexico Tlalnepantla
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Mexico Tlalnepantla Hotel

4.3/5 216 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 582.50 MXN Non member rate
From 582.50 MXN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 250  MXN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 147 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 216 reviews

Our guest reviews for ibis Mexico Tlalnepantla

100% genuine reviews from our guests

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Marco A. V. Couples - 06/11/2018 AccorHotels certified review
« Gracias »

Confortable ....

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Marco Antonio V. Farinas, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

Octaviano C. F. Business - 27/10/2018 AccorHotels certified review
« EXCELENTE »

ESTANCIA AGRADABLE Y CONFORTABLE

Juan Business - 13/10/2018 AccorHotels certified review
« regular »

regular

Our hotel has responded to the review
Our hotel has responded to the review

Estimado/a juan carlos l., Agradeciéndole una vez mas que haya compartido su experiencia con nosotros, nos interesaria mucoh el saber por que fue regular para poder trabajar esos detalles. esperamos se pueda tomar un poco de tiempo para apoyarnos con eso Reciba un cordial saludo. Gerente General

Austin Business - 28/09/2018 AccorHotels certified review
« Simple, clean and confortable »

As usual Ibis style. Staff is nice, professional and the hotel feels new. Breakfast worth the price.

Roberto Couples - 24/09/2018 AccorHotels certified review
« Excelente »

Placentera

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto S., We very much appreciate your comments regarding your stay at the ibis Mexico Tlalnepantla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonne

P. M. Business - 27/08/2018 AccorHotels certified review
« It was good but I`m disappointed that my points were still not scored on Le club accor program »

Excellent staff very supportive. Wish the shower had a little extra pressure. Need my loyalty points to be scored on the app

Our hotel has responded to the review
Our hotel has responded to the review

Dear P. Priscila, We very much appreciate your comments regarding your stay at the ibis Mexico Tlalnepantla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonne

Efren V. G. Business - 06/08/2018 AccorHotels certified review
« SATISFECHO »

ESTANCIA AGRADABLE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Efren Velazquez G., We very much appreciate your comments regarding your stay at the ibis Mexico Tlalnepantla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonne

Such A. H. L. S. Business - 01/08/2018 AccorHotels certified review
« LIVING A WEEK OF FALSE REPRESENTATION »

too many details; very poor communication from from desk, not friendly, ibis sells itself as a businessman hotel but reception actitud was of a cheap no star lodging. Security has the same actitud, I asked several questions and never got an answer, One day I went to breakfast was told by waitress it was included with my stay, next day I was charged for a breakfast bar that when I arrived eggs had just ran out, I waited and they never came out until I was leaving. A complete waist of time. My room was short of being cleaned, the bathroom garbage bag never changed in a week. I spilled coffee in the bag and it stayed all week thought they removed the inside garbage to save on trash bags no matter if they were stained and smelled horrible. 3 days I had no towel for the floor, I had to use a towel for the floor, When I arrived I asked for a restaurant to eat late at night no one had an answer, security had no answer, then I asked for a taxi and security said there was no taxi. I requested a Taxi the day before for the airport, I called 15 min after the arrive time because I never was alerted to its arrival, front desk told me I had to go down stairs and check myself that the taxis are out front. Then why did I have to reserve a taxi? MY STAY WAS SURPRISING VERY HORRIBLE, IF YOU DONT CHANGE A GARBAGE BAG WHAT ELSE DONT YOU CLEAN? SHEETS? TOILETS? I HATE TO THINK ABOUT IT.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard M., Thank you for taking the time to tell us about your experience at the ibis Mexico Tlalnepantla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivonne

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