Aparthotel Adagio London Brentford 4 stars

TripAdvisor rating 4.5/5 586 reviews
Aparthotel Adagio London Brentford
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Hotel extras

  • Spacious fully equipped apartment

  • Designer Lobby

  • Concierge service and fitness room

  • 15 min drive from Heathrow airport

  • Easy access to central London by rail or tube

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Concierge
Catering
  • Breakfast
Leisure and activities
  • Fitness centre
Information message

-30 % off you stay. Offer cannot be modified, exchanged or combined with other offers. Valid for stays of 1 to 9 nights booked by 28 February 2019

Hotel location

Aparthotel Adagio London Brentford

Key Eye Tower
Ealing Road
Brentford
TW8 0FL
london
united kingdom

Check-in from 15h00

Check out up to 11h00

  • GREAT WEST ROAD EALING ROAD :   65 Ealing Road

  • SOUTH EALING :   Picadilly Line South Ealing

  • By plane

    LONDON HEATHROW At 10.78km / 6.7 miles

  • By train

    BRENTFORD At 0.8km / 0.5 miles

GPS :51.490875, -0.302916

Currently, close to our hotel

England - Ireland, Six Nations, rugby

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England - Wales, Six Nations, rugby

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100% Design London

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The London Chocolate Show

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Notting Hill Carnival

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Winter Wonderland, festival

From 21/11/2019 to 05/01/2020

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Tour of Covent Garden, London

From 01/01/2018 to 31/12/2019

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Arsenal - Tottenham, Premier League, football

From 31/08/2019 to 31/08/2019

At 15 km

White's Club, gentlemen only!

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Prudential RideLondon Festival

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Our accommodations

Studio for 2 persons

  • Max. number of persons: ‌2
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Studio for 3 persons

  • Max. number of persons: ‌3
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Apartment with 1 bedroom for 2 persons

  • Max. number of persons: ‌2
  • Area: From 64
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Apartment with 1 bedroom for 4 persons

  • Max. number of persons: ‌4
  • Area: From 68
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our guest reviews for
Aparthotel Adagio London Brentford

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

253 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

586 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good location, parking, amenities nearby

Customer review rating 4.3/5

Ef1911 Business - 17/07/2019 AccorHotels certified review

Generally my stay was ok, staff friendly and rooms clean. Amenities nearby thus easy to get food or go for a coffee.

Dear Erika, We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Llina Dronseikaite, Assistant Front Office Manager

Friendly service but issues hygiene issues in communal dining area.

Customer review rating 4.3/5

A M. D. Families - 17/07/2019 AccorHotels certified review

Whilst the room had everything needed it was too hot in the humid weather and the air conditioning didn’t work and outside noise meant the window couldn’t be opened. There was a major problem with flies in the dining area and basic hygiene precautions were not taken... the flies were landing on open food and it was very off putting. I suggested to the staff that food should be covered to stop the flies landing on it... nothing was done before we left. This should have been a priority action but wasn’t treated as such!

Ok - but standards feel to be slipping

Customer review rating 4.3/5

Jon H. Business - 17/07/2019 AccorHotels certified review

It was ok - good check in staff as usual, friendly and welcoming. The rooms however really seem to be going down hill over the last several months. Not feeling as clean - when I stayed last with you, i pulled out 3 dirty glasses from the cupboard, dirty cutlery and dirty chopping knife. Also the amount of utensils is getting less and less, perhaps they are being stolen and not replaced?

Dear Jon, Thank you for the review!We are appreciate your comments about your recent stay at Adagio London Brentford. I am very happy o hear hat you found our staff nice and friendly but disappointed to hear about housekeeping and cleanliness.At this moment we are reviewing all our services and standards to improve,especially housekeeping department.I hope it will not discourage you from staying with us again in the future. Sincerely, Lina Dronseikaite Assistant Front Office Manager

Very convenient location, well equipped comfortable roon and friendly staff

Customer review rating 4.3/5

Caroline E. Couples - 14/07/2019 AccorHotels certified review

Was great to be self catering. Room was modern and very comfortable. We found staff very helpful and friendly. Great laundry services. Shame that we could not use outside area as it was very Windy in front of hotel.

Dear CAROLINE E., Wow! Thanks a lot for your great feedback! :-) We are glad that you enjoyed your stay and we hope to welcome you back soon. Sincerely, Elisa Franco Ass. FOM Adagio London Brentford

The apartment have everything you need

Customer review rating 4.3/5

Eunice H. Couples - 14/07/2019 AccorHotels certified review

Excelente attention, good location and the room are clean and confortable.

Dear EUNICE ALICIA H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. We are glad that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisa Franco Ass. FOM Adagio London Brentford

good.. but in 2016 it was better!

Customer review rating 4.3/5

Anonymous Solo - 14/07/2019 AccorHotels certified review

Check in was good and with no delay. Room was clean.. yet shower gel was almost empty.. i used mine.. but that was strange. Room service is done once in two weeks free of charge.. in my opinion.. this is very little to do! Staff was helpful and friendly..

Dear ALI FAROUK E., We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisa Franco Ass. FOM Adagio London Brentford

Mr Chris C.

Customer review rating 4.3/5

Chris C. Friends - 14/07/2019 AccorHotels certified review

Very enjoyable

Dear CHRIS C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. We are glad that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elisa Franco Ass. FOM Adagio London Brentford

GOOD

Customer review rating 4.3/5

Gilbert J. P. Families - 12/07/2019 AccorHotels certified review

SATISFYING. A WASHER IN THE ROOM WAS EXPECTED BUT WAS AVAILABLE AS COMMON FACILITY. MICRO WAS NOT FUNCTIONING AND WAS NOT RECTIFIED DESPITE COMPLAINT.

Dear GILBERT JOHN P., We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisa Franco Ass. FOM Adagio London Brentford

ok

Customer review rating 4.3/5

Im Business - 12/07/2019 AccorHotels certified review

There are some issues that have been there for months

Spotless

Customer review rating 4.3/5

Adrian Business - 11/07/2019 AccorHotels certified review

As usual nothing to object or to be faulty , gate helpful staff thank you once again

Dear ADRIAN P., We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lina Dronseikaite Assistant Front Office Manager

Good

Customer review rating 4.3/5

Dominiq P. Solo - 10/07/2019 AccorHotels certified review

A few problems with adiago taking payments twice on a few occasions and then no apology. Certain staff not welcoming, but one or two staff very helpful. The Asian looking staff very helpful. All in all quite good.

Dear Dominiq, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lina Dronseikaite Assistant Front Office Manager

A nice stay in West London

TripAdvisor rating 4.5/5

nanbao_trip Couples - 10/07/2019 TripAdvisor review

We stayed for six nights in this apartment hotel. The location is close to bus and a metro station (four stops away by bus). The room was big with a fully equipped kitchen. The breakfast is simple yet adequate to start a day. Staff are friendly and helpful. There is no housekeeping service during the stay. Hotel staff always fight with housekeeping contractors who don't do their job properly. The hotel needs to find ways to make rooms cleaner and tidier.

Nice to be back

Customer review rating 4.3/5

Beverley O. Business - 09/07/2019 AccorHotels certified review

Friendly and good quality rooms

Dear Beverly We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lina Dronseikaite Assistant Front Office Manager

Nice experience, would recommend

Customer review rating 4.3/5

Carla B. Families - 09/07/2019 AccorHotels certified review

The cleaning in the apartment was needing some attention, the floors were in need of a weeping which I’ve done myself, dirty coffee machine like some of the kitchen utensils, the rest was ok. Had some problems with the late checkout requested and payed, which in the end was all resolved. Minor issues in overall experience. Good quality toiletries. Dog friendly which is really helpful. It was a nice experience and I recommend these hotel in good location. Thank you for the little surprise that was made by the girl in the reception for my daughter’s birthday☺️ Definitely I would be back again.

Dear Carla, Thank you for the review of our hotel and the comments about the room,we will have a look into it. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lina Dronseikaite Assistant Front Office Manager

Another good stay.

Customer review rating 4.3/5

Ron P. Couples - 09/07/2019 AccorHotels certified review

I think for the first time we stayed in the smallest room. Not as good as previous one obviously. Coffee machine not working. One tea towel. Also wet room got a bit of getting used to. Couldnt really use toilet after shower unless you had wellies. Also extractor fan in bathroom stayed on 24hrs a day. The room above was noisy. Didnt sleep as well. We are not complainers and I am not complaining now, Staff were lovely. Would stay again.

Dear Ron, Thank you for the review of our hotel! We are glad that you enjoyed your stay and find our staff helpful.I am disappointed to hear about an issues in a room you had, we will have a look into it. We hope to welcome you back again! Sincerely, Lina Dronseikaite Assistant Front Office Manager

Comfortable apartment in convenient location but lacking in some areas

Customer review rating 4.3/5

Adriana Business - 09/07/2019 AccorHotels certified review

The first issue was with the parking. In a large shared underground car park first you have to find your way to the Adagio part - relatively well signed - but then finding your way to the hotel was really tricky. You actually end up in the Novotel car park to access the Adagio. Had I been arriving at night alone, it would have been a fairly scary walk around the car park with no phone signal trying to find the entrance. An email beforehand explaining this would have helped. The apartment was clean and well equipped, but very little thought seems to have gone into decoration. It was a bit like walking into a student flat where a couple of random pictures had been hung on mostly blank walls. I was given an accessible bathroom, which I don't have a problem with, but there was absolutely nowhere in there to leave anything so apart from my toothbrush on the sink, all my other toiletries had to be kept in the bedroom and brought in and out. Not sure if this is the case in non-accessible bathrooms as well but I would have thought it would be particularly important for people with mobility issues to have a shelf somewhere to store products rather than having to leave everything on the floor. Disappointingly the gym was completely unusable as it was like an oven. It was a hot weekend, but there didn't appear to be any kind of ventilation in there so I imagine it's always fairly stifling in there. I had specifically looked for a hotel with a gym so that was not great. Breakfast ok but few healthy options. Having a kitchen and a Sainsbury's next door is great. Location convenient for west London and going out on the M4 which was why I picked it.

Dear Adriana, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio London Brentford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lina Dronseikaite Assistant Front Office Manager

Good but was better in 2016

Customer review rating 4.3/5

Ahmed Families - 08/07/2019 AccorHotels certified review

the change in the hotel service rules was Unsatisfactory. the experience was much better in 2016, the staff was more friendly and helpful then

Dear AHMED ABDELHAMID H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that you come back again. Sincerely, Elisa Franco Ass. FOM Adagio London Brentford

Good, but could be better.

Customer review rating 4.3/5

Michael Families - 08/07/2019 AccorHotels certified review

Very friendly staff, knowledgeable and very quick to assist. Some issues though, breakfast was patchy and we did point out an issue with the blinds, but the maintenance man was not available over the weekend. What was a good place could have been excellent, but staff seemed overworked.

Dear MICHAEL J., We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisa Franco Ass. FOM Adagio London Brentford

Room comfortable, but chain lock on room door broken, awkward interaction with staff re: breakfast

Customer review rating 4.3/5

Carly Business - 08/07/2019 AccorHotels certified review

Having stayed here a few years back, I was expecting the same level of comfort, cleanliness, and staff warmness as last time. Unfortunately the room and hallways were dingy and a bit beat-up looking, and the chain lock on our room door was almost completely ripped off (like someone had broken in??). We were also treated strangely by staff regarding breakfast - it was unclear that it was not included in our room fee, so when we grabbed coffee in the morning staff very brusquely said we had to pay. Not a problem! We were happy to shell out extra for a mediocre machine-made espresso, but were made to feel like we were trying to steal from the hotel. Not a great feeling.

Dear Carly, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio London Brentford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lina Dronseikaite Assistant Front Office Manager

Excellent

Customer review rating 4.3/5

Natasha B. Families - 08/07/2019 AccorHotels certified review

Absolutely loved this hotel, staff were friendly, apartment was amazing, really clean, modern, roomy, easy to find, secure parking breakfast could have been better and a bit cheaper but all in all would have loved to stay longer.

Dear Natasha, We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lina Dronseikaite Assistant Front Office Manager
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