Hotel - Sofitel Noosa Pacific Resort
Sofitel Hotel Sofitel Hotel

Sofitel Noosa Pacific Resort Hotel

4.5/5 1,228 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SUNSHINE COAST
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Jet skiing
    • Sailing facilities (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 176 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Direct dial telephone
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 8,402 reviews

Our guest reviews for Sofitel Noosa Pacific Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,228 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anthony G. Families - 16/01/2019 AccorHotels certified review
« Disappointing »

We have stayed in this resort 15 times, 14 with Sheraton and now one with Sofitel The overall experience was very disappointing, the rates were way out of line with what this property offers and the service was very poor in certain areas. The rooms are basic, bathrooms are very dated.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Anthony G., Thank you for taking the time to tell us about your experience at the Sofitel Noosa Pacific Resort. I am so sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are looking at enhancement of selected Suites this year but will certainly take your comments into review. January is a peak period for Noosa and subsequently rates are at a premium. We appreciate your loyalty and do hope to welcome you back again. Warm Regards, Vianne Birrell Rooms Division Manager

O. Families - 16/01/2019 AccorHotels certified review
« Tranquility »

Relaxing, convenient and spoilt

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour O., Thank you so much for your lovely review. We appreciate you choosing to stay with us and I am delighted you had an opportunity to relax and unwind. We hope to welcome you back again in the future! Warm Regards, Vianne Birrell Rooms Division Manager

Anonymous Families - 16/01/2019 AccorHotels certified review
« perfect »

very warm and personal and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Thank you so much for taking the time to share your stay experience. We are delighted it was such a perfect experience. Warm Regards, Vianne Birrell Rooms Division Manager

Trish S. Couples - 15/01/2019 AccorHotels certified review

Pleasurable and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Trish S., Thank you so much for choosing Sofitel Noosa Pacific Resort for your special occasion. I am delighted you had a relaxing stay and I hope we welcome you back again soon. Warm Regards, Vianne Birrell Rooms Division Manager

Frank Families - 15/01/2019 AccorHotels certified review
« Extremely friendly staff and a beautiful resort »

We were very impressed with the extremely friendly staff and such a beautiful resort in a great location. The room and resort were very clean and well maintained, overall we were very happy.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Frank Thank you so much for your review. We are delighted that you had such an enjoyable stay. We are so appreciative of you sharing and hope we have an opportunity to welcome you back again in the future. Warm Regards, Vianne Birrell Rooms Division Manager

Micheal Families - 15/01/2019 AccorHotels certified review
« Great family getaway »

We were made to feel at home. Your team was great and my kids had a ball.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Michael Thank you so much for your review. We are delighted you and your family had such a wonderful stay. It is always a pleasure to receive such positive feedback. We hope to see you again in the future. Warm Regards, Vianne Birrell Rooms Division Manager

Gail V. Couples - 15/01/2019 AccorHotels certified review
« Wonderfully attentative staff and well maintained resort »

From the time of check in the staff went out of their way to make our stay a memorable one. Giving us a pleasant surprise of an upgraded room. The pool area allowed our whole family to enjoy a wonderful relaxed holiday. Nothing was too much trouble, and plenty of staff to have things run smoothly, from drinks for the adults, lunch by the pool and the swim up bar that the kids thought was the best. Then there is the restaurant serving amazing meals that the whole family loved.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Gail V We very much appreciate your comments regarding your stay at the Sofitel Noosa Pacific Resort. It is always a pleasure to receive such positive feedback. Thank you so much for your loyalty and we hope to see you again soon. Warm Regards, Vianne Birrell Rooms Division Manager

D K. Families - 15/01/2019 AccorHotels certified review
« Rooms are tired »

Staff and services were great. Rooms need a serious refresh

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour D K., Thank you for your loyalty. We appreciate you taking the time to provide feedback and will certainly take this into account for our future enhancements. We appreciate your comments on our staff and I will be sure to share your compliments with the team. Warm Regards, Vianne Birrell Rooms Division Manager

David F. Families - 15/01/2019 AccorHotels certified review
« Our stay was very pleasurable. The property is well maintained and the customer service was great/ »

We had 2 great nights at the resort. We enjoyed the pool side service, the front desk was very patient and friendly and the house keeping that made up the rooms was great.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour David F., Thank you so much for your comments. We are delighted you had such a pleasant stay and your feedback will be shared with our teams. We look forward to welcoming you back again soon. Warm Regards, Vianne Birrell Rooms Division Manager

Alison L. Couples - 15/01/2019 AccorHotels certified review

Great location, great service and clean spacious rooms

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Alison l., Thank you so much for taking the time to share your stay experience. I am overjoyed that you had such a lovely couple of days with us. We look forward to welcoming you back when you next visit Noosa. Warm Regards, Vianne Birrell Rooms Division Manager

Peter Families - 15/01/2019 AccorHotels certified review
« Superb »

Great experience, friendly staff and good food. We were made to feel special

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Peter It was lovely to have you and your family back again. We are very appreciative of your feedback and are pleased the stay was memorable. We look forward to seeing you next visit! Warm Regards, Vianne Birrell Rooms Division Manager

Jacqui J. Families - 15/01/2019 AccorHotels certified review
« Everything was fantastic »

My son and I had a fantastic stay! There was nothing I could fault, the staff are all so happy and helpful Loved the live music by the pool and Taco bar is a great idea plus they were delicious! We ate in Beach house all breakfasts and dinner 3 nights and loved all the experiences.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Jacqui, Thank you for taking the time to provide insight in to your recent stay. It is always a pleasure to receive compliments from our guests, and I am thrilled to hear that you and your son enjoyed the many facilities available throughout the resort. I will ensure that your comments are passed on to the team as I believe they will serve as motivation to continue providing excellent service. We look forward to welcoming you both again in the future. Sincerely, Hannah Kennish Assistant Manager

Rebecca C. Families - 15/01/2019 AccorHotels certified review
« Very accommodating and easy »

It was much appreciated that the hotel was so relaxed and accommodating if we brought food for kids to pool or kids area. This made our stay so much easier and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Rebecca, Thank you for taking the time to let us know about your recent stay. I am thrilled to hear that you enjoyed your time with us and that you and your children enjoyed our pool facilities. We look forward to welcoming you and your family again in the future. Sincerely, Hannah Kennish Assistant Manager

Anonymous Couples - 14/01/2019 AccorHotels certified review
« Bad sleep »

Terrible smelling pillows, had a very bad musty smell that made me feel sick. Also curtains didn't fit the windows. Not representative of a 5 star hotel. Staff were great, we moved across the road to the seahaven resort and had a much better sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Thank you for sharing your most recent stay experience. I am so sorry the stay was not as expected and I hope we had an opportunity to address your concerns during your stay. We appreciate your feedback and will certainly share your comments with our owners for future enhancements. Warm Regards, Vianne Birrell Rooms Division Manager

Roy Couples - 14/01/2019 AccorHotels certified review
« An extremely pleasing stay »

Staff were good. Looked after us well, even as to changing rooms for us on arrival. Breakfast good. Cleaning staff were efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Roy Thank you so much for taking the time to provide feedback on your stay. I am delighted you had a memorable stay with us. We appreciate you sharing and hope to welcome you back again when you next visit Noosa. Warm Regards, Vianne Birrell Rooms Division Manager

Pete Families - 14/01/2019 AccorHotels certified review
« Great »

Lovely food, great pool fantastic location

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Peter, Thank you so much for your review! I am delighted you had such a wonderful stay and took time to enjoy our fantastic pool and our central location. We look forward to welcoming you back again in the future. Warm Regards, Vianne Birrell Rooms Division Manager

Pat L. Families - 13/01/2019 AccorHotels certified review
« The experience was Ok »

The facilities were ok but it was very expensive compared to other hotels we have stayed at around the world with the same level of facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Patrick, Thank you for taking the time to complete our guest survey. We appreciate your feed back regarding your stay with us. We hope we can welcome you back again one day. Merci Lynnette Duty Manager

Karen H. Couples - 13/01/2019 AccorHotels certified review
« Just the holiday we needed!! »

After a very busy year we just wanted to enjoy being spoilt and the Sofitel team didn’t disappoint. Great service, friendly staff, beautiful room and certainly left us wanting more. It was the perfect break and a wonderful start to 2019. Merci Boucoup team Sofitel!!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Karen, Thank you for your great review of our team that is very much appreciated. We are pleased you enjoyed your stay and it was a wonderful start to 2019. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci, Lynnette Duty Manager

M Families - 13/01/2019 AccorHotels certified review
« The overall experience was not up to standard as previous visits. »

The facilities and grounds need updating Extra charges should just be built in to the total costs. Cots and car parking A lot of other rooms occupied seemed to be over filled with guests. There seemed to be a lot of sharing of rooms over the prescribed occupancy levels In addition, it seemed that there were a lot of non hotel guest utilising the hotel grounds and facilities. It also came across that your senior management staff where allowing their friends and relatives in to use the facilities in the hotel and occupying and reserving sun loungers the whole day. Outside food and beverages seemed to constantly be taken in to your pool and recreation areas.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour M, Thank you for taking the time to tell us about your experience at the Sofitel Noosa Pacific Resort. I am sorry that your latest experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and we will certainly look to improve the areas highlighted. Thank you for your loyalty and we look forward to welcoming you back next visit to Noosa. Warm Regards, Vianne Birrell Rooms Division Manager

Brian G. Couples - 13/01/2019 AccorHotels certified review
« It is nice place »

It was good however room for improvement. As per a lot of feedback on booking .com The pool should be more regulated people are trying to relax and kids throwing balls non stop . The breakfast that came to the room was cold . And a total joke having to pay that much for car parking when your paying a huge amount of money to stay there. Even so had a good time and met some great people working there . Many thanks Brian

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Brian G., Thank you so much for taking the time to provide feedback on your stay. We appreciate your comments on the pool area and are working with the team to monitor the area more diligently. I am pleased overall you enjoyed your stay and we hope to see you again in the future. Warm Regards, Vianne Birrell Rooms Division Manager

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