Hotel - Sofitel Noosa Pacific Resort
Sofitel Hotel Sofitel Hotel

Sofitel Noosa Pacific Resort Hotel

4.5/5 1,237 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SUNSHINE COAST
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Jet skiing
    • Sailing facilities (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 176 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Direct dial telephone
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 8,585 reviews

Our guest reviews for Sofitel Noosa Pacific Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,237 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Maria R. Families - 11/02/2019 AccorHotels certified review
« Very nice staff ,good service spend a lot of time in the swimming pool area ,really great service at the bar »

At the checkout time had to wait at least 35 min ; very poor organisation. Bus of people in front of me . If you had that many people check in we had to have someone to look after us

Anonymous Couples - 11/02/2019 AccorHotels certified review
« Good stay »

Check-in was a little chaotic. However that could just be a “right place wrong time “issue. The check-in by reception desk staff takes far to long. Checking ID is fine however checking 3 types of ID seems excessive, particularly for a returning guest with an Accor Card. The rooms are always clean and presentable. They are not overly decorated and almost minimalist. The beds are comfortable. The lighting is minimal and bedside reading is almost impossible.

Anonymous Business - 11/02/2019 AccorHotels certified review

The customer service across the whole venue was outstanding!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Thank you for your feedback. We pride ourselves on the warm and welcoming nature of our ambassadors and I am thrilled to hear that this was your experience. I will ensure that your comments are passed on to the team as I believe they will serve as motivation to continue providing excellent service. We look forward to welcoming you again in the future. Sincerely, Hannah Kennish Assistant Manager

Trevor N. Couples - 11/02/2019 AccorHotels certified review
« Relaxing »

We found the Sofitel Noosa a very pleasant experience. Our room (2 double beds) with a small outdoor area was very adequate. The bars and the restaurants,along with the pool and pool bar were great Staff were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Trevor, Thank you for taking the time t provide insight in to your recent stay. I am thrilled to hear that you enjoyed your time with us and that your accommodation exceeded your expectations. I will ensure that your compliments are passed on to the team as I believe they will serve as motivation to continue providing excellent service. We look forward to welcoming you and your [partner again in the future. Sincerely, Hannah Kennish Assistant Manager

Joris Business - 11/02/2019 AccorHotels certified review
« Very pleasant and well cared for. »

I was coming to attend a conference as a speaker and the overall experience from the staff, especially the AV + Banquet team allocated to look at after Ballroom 1 + 2 was brilliant.

Christine A. Business - 11/02/2019 AccorHotels certified review
« room was comfortable and spacious for two people sharing »

Hotel staff were pleasant and our room was very quiet even though it over looked the road and canal. Buffet breakfast was very nice however our dinner at our DHL function was quite ordinary - plain and not much of it. However our function lunches on the patio were sufficient and tasty.

Mathew Families - 09/02/2019 AccorHotels certified review
« Great »

Have stayed in the hotel many times when it was a Sheraton property, and there have been some noticeable changes, some good and some bad. Good - the turn down service is back! Bad - too many chairs and a lack of trees around pool.. I noticed many people trip up on the same chair everyday, and there used to be some wonderful old shade trees cooling the area.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mathew, Thank you for taking the time to review your recent stay at the Sofitel Noosa Pacific Resort. It is always such a pleasure to welcome back our return guests and hear from you afterward! We appreciate your comments regarding the pool area and will be sure to pass this on to our Food and Beverage Director. Kindest regards, Francesca Marren Assistant Manager

H. Families - 09/02/2019 AccorHotels certified review
« Good »

Caught up with family. Pool was disappointing as was dirty

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Thank you for taking the time to review your recent stay at the Sofitel Noosa. We were sorry to hear that your stay on this occasion did not meet your expectations. We will be sure to pass on your feedback regarding the pool area to our Chief Engineer. Kindest regards, Francesca Marren Assistant Manager

Bianca C. Couples - 09/02/2019 AccorHotels certified review
« Amazing hotel »

Can’t wait to go back, recommending to all my friends. The girls on the pool bar were awesome, breaky was beautiful with great service. Room cleanliness was great and all the services provided were excellent. Can’t wait to visit again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bianca c., Thank you for the glowing review of our team that is very much appreciated and thank you for stay at the Sofitel Noosa Pacific Resort. My team and I will look forward to welcoming you back really soon. Wishing you and your family a wonderful 2019. Warmest Regards, Brendon Thompson

Anthony Couples - 09/02/2019 AccorHotels certified review

Enjoyed most of our stay, although initially the pool was so crowded we found it difficult to find a seat. Will not come again dUring school holidays.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Anthony, We very much appreciate your comments regarding your stay at the Sofitel Noosa Pacific Resort. School holidays is a busy time at the hotel with lots of children. We look forward to welcoming you back in the future. Merci, Lynnette Duty Manager

Janette Couples - 08/02/2019 AccorHotels certified review
« A real treat »

We loved the very spacious room with a breathtaking view of the river. Watching the sun go down while on our balcony was wonderful. The hotel has a perfect location, right in the heart of Hasting St., with so many fantastic shops and restaurants. We were spoiled for choice, though the restaurant in the hotel was by far the best! The breakfasts each morning were delicious and the breakfast room just lovely. The pool was great with cold drinking water always available, as well as a pool bar and plenty of lounges. The music was often too loud for us though. All staff members were friendly and helpful and appeared to love their job. Finally, the whole hotel was very clean and well maintained. Thank you for making our stay (for our 60th birthdays) so wonderful and memorable!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Janette, Thank you for the glowing review of our hotel and the staff, which is very much appreciated. Your comments regarding the hotels great location and your enjoyable dining experience was fantastic. We are really pleased you both enjoyed your 60th birthdays with us. We all hope that we can welcome you back again soon. Merci Lynnette Duty Manager

Katrina K. Families - 08/02/2019 AccorHotels certified review
« Welcoming accomodating professional friendly »

This was our 2 time staying with Sofitel and we are returning in aug this year,we have stayed elsewhere in Noosa but will only stay with Sofitel now,all staff were very professional welcoming,and extremely clean hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katrina K., Thank you for your amazing feedback and for being a loyal return guest. The team work really hard to ensure our guests are made to feel welcomed and comfortable and this feedback is warmly welcomed regarding your stay at the Sofitel Noosa Pacific Resort. Thank you for staying at Sofitel Noosa and my team and I will look forward to welcoming you back in August really soon. Wishing you and your family a wonderful 2019. Warmest Regards, Brendon Thompson

Anonymous Business - 08/02/2019 AccorHotels certified review
« Really enjoyed it »

Great staff. Really professional. The room was nice and clean. The food was very good too (breakfast, food for break + lunch + buffet around the swimming pool).

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Thank you so much for taking the time to complete our guest survey and score.It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Merci, Lynnette Duty Manager

David K. Business - 08/02/2019 AccorHotels certified review
« mr »

Had a great time Noosa is a great please

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Davis, Thank you for taking the time to review your recent stay at the Sofitel Noosa. We were delighted to hear that you had such a wonderful time and look forward to welcoming you back in the near future. Kindest regards, Francesca Marren Assistant Manager

Anonymous Couples - 08/02/2019 AccorHotels certified review
« Relaxing and enjoyable. »

Its our third year in a row coming back to stay at the Sofitel Noosa. As always it was relaxing, staff where amazing, polite and some went above and beyond to make our stay memorable. Australia Day BBQ dinner was delicious - so happy we decided to stay and cancelled our original plans for dinner (special thanks to amazing Val for co-ordinating this). Special mention to a few people that made out stay even more memorable - Olga (house keeping manager), Val (manager on site), Jennifer (at poolside) and young girl with French accent at breakfast (sorry, have forgotten her name). Thankyou Sofitel Noosa. See you next year!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Thank you for taking the time to complete our guest survey and score. It was wonderful to read your comments regarding your stay, and how memorable your Australia Day celebration was. On behalf of my team I want to say thank you again and how much we appreciated your feedback. We look forward to welcoming you back again next year. Merci Lynnette Duty Manager

Chris Families - 08/02/2019 AccorHotels certified review
« Excellent Stay »

Great hotel, excellent service. Pool was the highlight, with breakfast and room close seconds. Loved our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Chris, We very much appreciate your comments regarding your stay at the Sofitel Noosa Pacific Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Francesca Marren Assistant Manager

Katie S. Business - 07/02/2019 AccorHotels certified review
« brilliant »

rooms were amazing, service was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Katie, We very much appreciate your comments regarding your stay at the Sofitel Noosa Pacific Resort. It is always a pleasure to receive positive feedback. We all hope to welcome you back again soon. Merci, Lynnette Duty Manager

Michael B. Business - 07/02/2019 AccorHotels certified review
« Noce »

Enjoyable, the staff are professional and friendly, and the facilities first class

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Michael, Thank you for taking the time to complete our guest survey and score. We are delighted that you enjoyed your stay and the facilities were first class. We look forward to welcoming you back in the future. Merci Lynnette Duty Manager

Lisa Business - 07/02/2019 AccorHotels certified review
« Lovely »

Lovely

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Lisa, Thank you so much for taking the time to complete our guest survey and score. We are really pleased you had a lovely stay. We look forward to welcoming you back in the future. Merci Lynnette Duty Manager

Pb Business - 07/02/2019 AccorHotels certified review
« Roomy »

Friendly and helpful staff. Well lit.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Paul, Thank you for completing our guest survey and score, it was great to read the staff were helpful and friendly. We hope can welcome you back in the future. Merci Lynnette Duty Manager

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