Hotel - Sofitel Noosa Pacific Resort
Sofitel Hotel Sofitel Hotel

Sofitel Noosa Pacific Resort Hotel

4.5/5 1,133 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SUNSHINE COAST
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Sailing facilities (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 176 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Direct dial telephone
    • Manual temperature control
    • WiFi in your room
    • Baby bed
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 6,803 reviews

Our guest reviews for Sofitel Noosa Pacific Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,133 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Matthew M. Couples - 13/07/2018 AccorHotels certified review
« Extremely disappointed. »

As I said above... extremely disappointing. We checked into the highly rated hotel and given our room card. On entering the room we found that it was already occupied... this being a shock to us and an even bigger shock to the occupants but fortunately for all they were not in the room. We told reception and they proceeded to book us into another room. We entered that room, drew back the curtains to take in our ‘Village View’ room, only to being consumed by a roof top carpark!!! Now I’ve been to Noosa on a number of occasions (and stayed a few times in the Sheraton back then) and my understanding is the village is the Hastings St precinct... not a rooftop carpark, so after expressing my disappointment to reception and asked for another room, I was told ‘that is the village view’ and was told the hotel was full! All of a sudden another room was found and we were moved into that room with river views. At $569 a night this was not acceptable. The information on the internet is misleading and I expect better. On checking out the lady at the front desk asked us about our stay and we told her. She wanted to right it and said she’d speak to her staff and let us know what she’d do to help us overcome our disappointment. She kindly gave us one night free. We had previously come from accommodation on the Gold Coast ( half the price and twice as good) and Sydney ( $400 a night but far classier) so to then get fairly average accommodation when expectations were high was extremely disappointing. Thank you

Jenny Business - 13/07/2018 AccorHotels certified review
« Lovely room, comfy bed, large bathroom with bath and nice tea. »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Jenny, Thank you for your feedback. I am thrilled to hear that your accommodation exceeded your expectations, and that you were able to take advantage of the wide range of facilities available. We look forward to welcoming you again in the future. Sincerely, Hannah Kennish Assistant Manager

Chapman Families - 13/07/2018 AccorHotels certified review

Ok not great as expected Didn’t receive daily newspapers despite requests Car park charges inconsistent as other guests not charged for parking yet we paid $75.

Chris H. Couples - 13/07/2018 AccorHotels certified review
« Not what it used to be »

a very average experience from the moment we arrived to check out. Nothing really outstanding about the hotel, staff or amenities.

Adam B. Families - 13/07/2018 AccorHotels certified review
« A brilliant hotel that never disappoints »

Always good. Weather was not great but still enjoyed staying at Sofitel. Great staff and loved the new activities for the kids.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Adam, Thank you for taking the time to let us know about your recent stay. I am thrilled to hear that you enjoyed your time with us, and that your kids were able to take advantage of the wide range of activities we provide over the school holiday period. We look forward to welcoming you and your family again in the future. Sincerely, Hannah Kennish Assistant Manager

Emma V. Solo - 13/07/2018 AccorHotels certified review

Pretty much perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Emma, Thank you for your feedback. I am thrilled to hear you enjoyed your time with us, and we look forward to welcoming you again in the future. Sincerely, Hannah Kennish Assistant Manager

Janette M. Friends - 13/07/2018 AccorHotels certified review
« Lovely place to stay »

Very comfortable accomodation and great location A little disappointed with attention to detail with regards to room servicing compared to last year eg bed making and no chocolates!!

Brad E. Families - 13/07/2018 AccorHotels certified review
« Mr »

Excellent - exceeded expetations.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Brad, Thank you for your feedback. I am thrilled to hear that you enjoyed your time with us, as the experience of our guests is our number one priority. We look forward to welcoming you and your family again in the future. Sincerely, Hannah Kennish Assistant Manager

Bree Couples - 13/07/2018 AccorHotels certified review

Staff were very helpful and professional and the hotel facilities are lovely

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Bree, Thank you for your feedback. I'm please to hear that you enjoyed the wide range of facilities available throughout the resort, and experienced the warm and welcoming nature of our ambassadors. We look forward to welcoming you and your partner again in the future. Sincerely, Hannah Kennish Assistant Manager

Julie S. Friends - 12/07/2018 AccorHotels certified review
« Enjoyed our stay, wonderful place to stay »

Everyone we spoke with were very helpful and, nothing was too much trouble

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Julie S., We very much appreciate your lovely feedback. Thank you so much and we hope to welcome you back again soon. Warm Regards, Vianne Birrell Rooms Division Manager

Rod W. Couples - 12/07/2018 AccorHotels certified review
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Rod, We are really pleased you had a great stay and we look forward to welcoming you back in the future. Merci Lynnette Hansard Duty Manager

Reilly O. Couples - 12/07/2018 AccorHotels certified review
« Overpriced but overall okay »

Room was nice and pool was nice. Not much else offered. Wouldn't stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reilly O., Thank you for taking the time to tell us about your experience at the Sofitel Noosa Pacific Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your comments on the room and our pool. In terms of value - we do have specials offered in varying periods which may be of interest. Thanks again for your feedback and I do hope we may have an opportunity to welcome you back again in the future. Warm Regards, Vianne Birrell Rooms Division Manager

Alicia Couples - 12/07/2018 AccorHotels certified review
« AMAZING!!!!! »

My partner and I had an incredible stay at Sofitel Noosa. Everything was 10/10 and we will most definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Alicia, It is always a pleasure to receive positive feedback. I will share your comments with our team. We are really pleased you had an amazing stay and look forward to welcoming you back really soon. Merci , Lynnette Hansard Duty Manager

Emma T. Friends - 11/07/2018 AccorHotels certified review
« Luxurious »

Service as usual was exceptional. Facilities are great - we especially enjoyed the Cabanas. Wouldn't stay anywhere else.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Emma, Thank you so much for your comments regarding your stay at the Sofitel Noosa Pacific Resort. It is always a pleasure to receive positive feedback. It was great to hear you enjoyed the Cabana's and you wouldn't stay anywhere else. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci Lynnette Hansard Duty Manager

Antonella Couples - 11/07/2018 AccorHotels certified review
« Possibly the best service and holiday experience we have had (and we travel quite a bit)! »

This is also the review I posted on Tripadvisor We had such a wonderful stay at Sofitel Noosa Pacific Resort! The location and hotel itself are brilliant - opposite the pristine Noosa Beach National Park. The hotel also has a beautiful pool with pool-bar, excellent cocktails and poolside lunch options. The rooms should be called 'suites' - they are super spacious with kitchenettes (sink, microwave, small fridge), complimentary plunger coffee and lovely teas. Bathrooms are spacious and my partner and I adore the Lanvin amenities whenever we stay with Sofitel. The team there are absolutely brilliant, committed, caring and diligent. They offer the highest quality of personalised service we've seen in a long time - nothing was ever a problem and we asked a lot of questions! From Kirsty at Reception, Trenton who pops up everywhere helping with everything, Michelle at the Riviera Bar making the best margaritas in town, Tiphaine and Jess at the scrumptious breakfast. By the way, that breakfast is to die for: the chef serves freshly cooked eggs anyway you choose, full buffet, freshly squeezed healthy juices, tropical fruits, cereals, delectable French cakes, danishes, huge range of breads (including gluten free) and croissants and for the coffee snobs: yum coffee!.. the list goes on. The only (small) downside are the new 'cabanas': the idea I think is based on the funky cabanas that can be found on the Greek Islands .. but I think they may have missed the mark with their clientele here. We had only seen one couple make use of them - and even then, they came to spend most of their time on the poolside-lounges which were actually in the sun. They were expensive from our perspective with not great value. Overall, however, we have visited this hotel quite a few times and since being taken over by Sofitel, it has improved again and again. It's a bit more expensive than other hotels nearby, but if you're looking for a complete break and admire exceptional service, you can't go past Sofitel Noosa Pacific Resort! #takemeback

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Antonella, It was wonderful to read your comments regarding your stay at the Sofitel Noosa Pacific Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are really pleased you had a wonderful stay and we look forward to welcome again in the future. Merci Lynnette Hansard Duty Manager

Alix Friends - 11/07/2018 AccorHotels certified review
« Fantastic Special Event at the Sofitel »

After visiting the Sofitel Noosa multiple times for various short trips, I decided to plan my best friends bridal shower at the Sofitel. Victoria was extremely helpful throughout the planning process and after an unfortunate turn in the weather, our planned event for the Cabanas had to moved indoors. Victoria ensured the event was just as special though not being held in the originally planned area. Upon our arrival I was really pleased with the venue and set up of the area to accomodate our needs and requests discussed. The event was fantastic - the staff working were extremely helpful and went above and beyond to accomodate our guests. They were friendly and more than happy to meet the needs of the party. In particular, Kim was great and attentive. The bride had a fantastic evening and it's one that will be forever remembered as a special evening for all who attended.

Patrick S. Couples - 11/07/2018 AccorHotels certified review
« Exceptional »

Was a great expierience, being up there for our wedding anniversary they went that little bit extra to make our stay a bit more special and every member of staff that we dealt with from the concierge to the maids and restaurant staff were very professional and nothing that we asked of them was a problem. Cannot fault anything from our expierience at this resort. Highly recommend to anyone considering staying at Noosa.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Patrick, We very much appreciate your comments regarding your stay at the Sofitel Noosa Pacific Resort. It is always a pleasure to receive positive feedback and we are really pleased you enjoyed your anniversary with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci Lynnette Hansard Duty Manager

Leah B. Couples - 11/07/2018 AccorHotels certified review
« A relaxing weekend in Noosa »

From the ease of check in, to a gorgeous pool view room our room, to dining at the Beach House and enjoying the Sofitel amenities- we had a lovely weekend in Noosa ..

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Leah, It was great to read your comments regarding your stay at the Sofitel Noosa Pacific Resort. It is always a pleasure to receive positive feedback, and we pleased you had a lovely weekend in Noosa. We look forward to welcoming you back in the future. Merci Lynnette Hansard Duty Manager

Cameron M. Couples - 11/07/2018 AccorHotels certified review
« A very beautiful room but needs some inexpensive modernisation »

I love this hotel and have stayed here many times. This was out first time in a suite and it was a very special space. I would have not problem staying for a week in this place and I'm sure I left with a much greater sense of calm. There is a need for modernisation of the electrical equipment though. In particular the room lacks USB charging and bluetooth audio. My only other gripes with the Sofitel are: - charging for self parking - when paying for a suite you really could throw this in - credit card charges - I run a small business and don't do it to my customers so I feel aggrieved when it is done to me. Over all however a beautiful hotel and a brilliant stay.

Sally B. Friends - 11/07/2018 AccorHotels certified review
« So relaxing »

I couldn’t fault anything beautifully clean and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sally, Thank you for completing the our guest survey and score. It was terrific to hear that everything was perfect during your stay. We look forward to welcoming you back in the future. Merci Lynnette Hansard Duty Manager

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