Sofitel Noosa Pacific Resort 5 stars

Customer review rating (ALL Rating) 4.6/5 3,641 reviews

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Description

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Hotel location

Sofitel Noosa Pacific Resort

14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567
4567 NOOSA
Australia

GPS:-26.386863, 153.08834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOOSA BEACH HOUSE

Experience relaxed dining and Modern Coastal cuisine in the stylishly chic setting of Noosa Beach House. Accor Plus members are offered 15% discount in this venue.

Our guest reviews

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100% genuine reviews from our guests

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ALL Rating  4.6/5  3,641 reviews

TripAdvisor Rating  4.5/5  1,528 reviews

Certificate of excellence 2024

Great buffet breakfast

TripAdvisor rating 5.0/5

Michele M Couples - TripAdvisor review

We were apprehensive at first as reviews were not at all glowing. Yo our relief the buffet breakfast was great. The quality and variety was great. Egg station had lovely pre ordered omelette etc brought to your table. Fruit was full of flavour. Salad was fresh and added extras like chia seed and freshly sliced avocado was appreciated. One criti is there is no view and actually feels closed in. Too much kiddy food like kid cereals and lolly toppings not a good touch for health conscious families. Natural museli was missing but gluten-free mixture was next best. Overall a great buffet and wonderful staff that can’t do enough for you. Special thankyou to Gloria for her professional manner.

Fabulous service and spacious rooms.

Customer review rating 4.0/5

Veronica Couples - Confirmed reviews ALL

Staff were exceptional - thank you. Property itself, consistent with the rest of the area, is showing many signs of water damage.

Bonjour Veronica, Thank you for acknowledging our fabulous service and spacious rooms. We appreciate your kind words about our exceptional staff. Rest assured, we are continuously working on improving our property. Looking forward to welcoming you back. Warm Regards, Vianne Birrell Rooms Division Manager

Good position, friendly staff

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Although the hotel is lovely, I do believe that it is way over priced in comparison to the many other hotels we have stayed at. I have paid the same price for an executive suite with canopies, drinks, breakfast included in the price and a much more luxurious room. You may need to take a look at more packages ect

Bonjour, Thank you for highlighting our prime location and friendly staff. We appreciate your feedback regarding pricing and value for money. Rest assured, we continually review our packages and offerings to provide competitive options. Your comments are valuable to us, and we will consider them in our future enhancements. We hope to welcome you back for an improved experience. Warm regards, Vianne Birrell Rooms Division Manager

A lovely stay in an awesome location. Very helpful and friendly staff.

Customer review rating 4.0/5

Cheryl G. Couples - Confirmed reviews ALL

This is a great hotel for families but as a couple wanting a relaxing week away, the number of children in the pool area throwing inflatable footballs and swamping the spa was probably not ideal. We still really enjoyed relaxing on the daybeds with our wine and burgers, so it wasn't a complete deal breaker. I would suggest that the hotel look at upgrading their room lounges however. We had a pull-out sofa in our room that was so uncomfortable we had to place our pillows on top of it to be able to use it. Otherwise, the frame of the couch would dig into our legs and we'd roll into the middle. The ceiling fan also needs a service as the clacking and clicking made it impossible to use at night. In the hotel's defense, we didn't raise either of these issues during our stay, and if not for this review, they'd be none the wiser. The staff were amazing though and I'm sure would have done all they could to rectify. We would definitely stay again, but probably with the grandkids next time.

Bonjour Cheryl G., Thank you for sharing your feedback about your recent stay at our hotel. We are delighted to hear that you enjoyed the location and found our staff to be helpful and friendly. We appreciate your kind words. We regret to learn about the challenges you faced during your stay. We have taken note of your comments regarding the room lounges and the ceiling fan. Your comfort is our priority, and we will ensure that your next stay with us is more relaxing and enjoyable. We understand that each guest's preferences are unique, and we have alternative bedding options available for your future stays. We are committed to making continuous improvements to enhance our guests' experience. We look forward to welcoming you back, whether for a relaxing week away or a fun stay with your grandkids. Warm regards, Vianne Birrell Rooms Division Manager

10th stay, always great stay

Customer review rating 5.0/5

Ana S. Families - Confirmed reviews ALL

This was our 10th family vacation at Sofitel Noosa, and as always very pleasurable.

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Other web-users rate our hotel

  • 710 reviews 9.4/10 Location
  • 1,287 reviews 7.2/10 Room
  • 1,804 reviews 9.1/10 Service
  • 13 reviews 3.8/10 WiFi
  • 423 reviews 7.1/10 Amenities
  • 366 reviews 7.4/10 Food
  • 330 reviews 4.9/10 Cleanliness
  • 219 reviews 5/10 Value

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