Hotel - Sofitel Noosa Pacific Resort
Sofitel Hotel Sofitel Hotel

Sofitel Noosa Pacific Resort Hotel

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4.5/5 993 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 365.00 AUD Non member rate
From 365.00 AUD Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • SUNSHINE COAST
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Sailing facilities (Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 176 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Manual temperature control
    • Crib on request
    • WiFi in your room
    • Minibar
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 4,544 reviews

Our guest reviews for Sofitel Noosa Pacific Resort

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 993 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rick C. Families - 16/11/2017
« Very enjoyable »

Great service, great room, very conveniently located in Noosa and very friendly staff.

AccorHotels certified review
Zoe Families - 15/11/2017
« Great property for its location and quality rooms around the pool. But far too many issues in booking, service, mistakes and high charges. »

We did a group booking of several rooms and a meeting room. It was a very difficult process. I wanted to use my Accor membership but travel agent said that we were lucky to even get the rooms that we needed and it would be useless to try to use my 1 night free from my membership. My membership number was then not even applied to the booking and i didnt have it with me, so i could not gain any of the benefits. We booked the meeting room which was expensive and only included water and mints. The charges for a projector was ridiculous so i brought my own and just paid for the screen. There was very poor service on the day. The service call button didnt work so we had to chase people down. When we would find someone, they were very helpful but what a poor system. When we checked in, my room had been booked under my partners name and I had 2 people just continue to tell me that i didnt have a booking. Most annoying rather than finding another way to find it in the system. When i put my car into valet, it was twice put to the wrong room in our group.I once ahead to reception to get my car out of valet. When i got there 10 minutes later, valet said that they never got the message so i had to wait. Once valet brought me the wrong car and another time they couldn't find my car at all. All very annoying. There was a lady on reception who witnessed some of this so she was good enough to discount my valet charges after these issues. The pool area was very busy so we booked a cabana. Again, the staff person was lovely but i found it a very expensive option. Dining at the pool was underwhelming. Small portions, not great food, slow and expensive.

AccorHotels certified review
Christine C. Families - 15/11/2017
« Ms »

Relaxing and Enjoyable Staff were all pleasant and helpful. The food at the pool area was good. Nice way to spend a few days

AccorHotels certified review
Keith Business - 15/11/2017
« pleasant but room too warm »

clean rooms and excellent service. however, room was abit warm (A/C too old?). technician came to look but didn't change much.

AccorHotels certified review
Leon’s P. Couples - 15/11/2017
« Loved it »

The staff were fantastic, everyone from the Concierge, Reception, Housekeeping and the Handyman who repaired our curtain rail were all friendly and so helpful. We also loved our room it was spacious and clean.

AccorHotels certified review
Neil W. Couples - 15/11/2017
« great!! »

Friendly staff!! We were well looked after.

TripAdvisor review
Couples - 15/11/2017
« Weekend break »

Really enjoyed our time at the Sofitel. The staff were really helpful and the room was large and clean. The spa on the balcony was a great feature as was the swimming pool. Dinner at the Noosa Beach house was a highlight.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour paul11112017, Thank you for taking the time out of your day to provide the Resort with your feedback. I appreciate your comments and look forward to welcoming you back to the Resort. Merci, Patrick Adrien

AccorHotels certified review
Simon D. Couples - 14/11/2017
« the follow up from the staff was very dissatisfactory »

When booking in I asked if I could book an extra night, the lady behind the counter said that she would call my mobile to confirm, this did not occur and I had to follow up myself by going back to reception. A different person served me and wanted to charge me a lot more than the rate that I was currently being charged, I queried this and she went away to check again and then came back and said that I could be charged a similar amount. there was a nail sticking out of the outdoor table on the deck, when I sat down it ripped a whole in my shorts, this was quite embarrassing as it was the only good pair that I had brought with me and we were heading out to dinner. On checking out I took the shorts to reception, I spoke with a manager, she was most apologetic and said that she would look into what could be done and would come back to me, I asked that someone in maintenance should go and fix the table so that another client did not face the same problem or worse cut themselves. I have had no one contact me and I am very dissatisfied with this level of service from what I perceived as a luxury hotel that would provide great service.

AccorHotels certified review
Anonymous Friends - 14/11/2017
« great mums away stay »

Other than a unpleasant and difficult check-in, our overall stay was great fun thanks to the group I was travelling with. Rooms are spacious and perfect for 3 guests however the pullout sofa was so uncomfortable, it wasn't used and the linen on it was below par. Checkin was delayed and then we had a very unpleasant french girl who was actually quite rude. She was quickly replaced by someone more capable but it didn't leave a great first impression. When 3 people are in a room, would have been good to have 3 mugs/cups for tea/coffee -to provide only 1 of each was bizarre -not even 2? Our robes were taken on first night and never replaced and we had all commented how good they were and great weight to wear.... Was overcharged on transfer to hotel from airport but couldn't be bothered to complain again. Also had a family next door to us with young screaming children who woke us up early, not great when your a mum on holidays wanting to get away from your kids and have a sleep-in!! Lucky Noosa as a destination ticks all other boxes. We also couldn't believe we were told last drinks at 9pm on Friday night in the River Bar? We had just settled in....Had a lovely relax by the pool despite the weather turning half hour after our arrival. Went to breakfast and not sure how come our breakfast wasn't included in our room rate when it looked like every other guests name was on the list....must have missed that fact when we booked. Room service was fantastic, breakfast in front bar was inconsistent, great one day, poor the next and same meal ordered but different when it arrived. Had to send our coffees back as they were cold....gosh sounds like a good whinge but for an international hotel, the standard should be consistent. We had also booked a maxi taxi day before for following morning but didn't arrive until I found the booking for the concierge in the book written down day before and prove we had booked it. Overall was good but just inconsistent.

AccorHotels certified review
Aimee Couples - 14/11/2017
« Excellent location, hotel and service »

We were in one of the poolside villas which was just wonderful, it felt like we were in a home away from home and it was nice to have a bathroom each! The hotel itself was great, the pool area is fantastic and the location is second to none. We had just a couple of tiny issues though, but nothing major at all - we'd definitely be back. We arrived in the morning and so our room wasn't ready, which isn't an issue. I would just have expected a phone call once it was ready to let us know, as most other hotels do. For the price ($800 a night) I would have thought that breakfast would be included, but instead we had to pay an extra $39 each. Don't get me wrong, the breakfast was delicious (I'm pregnant so I REALLY enjoyed eating all the food) but it's just a lot to pay when the room was already a lot. When the cleaners came on our first day, the main bin in the kitchen wasn't emptied and it did have some food scraps in so I would have thought it would be thrown out. Other than that, we had a fantastic stay and enjoyed everything else about the hotel. The minibar is very reasonably priced, the welcome prosecco was a nice touch (for my husband anyway, not so much for me - the joys of being pregnant!) and the food that we did eat (breakfast and lunch) was of a really high standard. The chefs at breakfast were all super friendly. Staff in both the pool and riviera bar were really lovely and the concierge was also really helpful. Overall, we really enjoyed our stay and wish we could have stayed longer.

AccorHotels certified review
Judy Friends - 14/11/2017
« Great location »

Spacious and comfortable rooms, great location and facilities. 4th time I have stayed here.

AccorHotels certified review
Alix Friends - 14/11/2017
« Fantastic stay, foiled only by hiccup at check-in »

Having stayed at Sofitel Noosa numerous times, both as Sofitel and previously as Sheraton, I thought it the perfect location for a combined girls weekend and baby shower for a close friend. I had an issue at check-in with payment where I was charged twice, this caused financial strain and issues throughout the trip. However, outside of this, I cannot fault our stay. We had a lovely and relaxing time by the pool and reserved a Cabana for the afternoon. Everything was almost perfect.

AccorHotels certified review
Anonymous Business - 14/11/2017
« wasn't that good »

room was very nice the reception was in my view condescending and patronising basically spoken to as if I was an idiot, pool bar and swimming pool was very nice

AccorHotels certified review
Tony J. Business - 14/11/2017
« Comfortable, quiet and friendly stay »

The staff were very lovely and the room very spacious and comfortable. The hotel does though need a make over as it is looking tired. Room door arches and hotel walls are worn and scratched. The restaurant needs better seating and space as the egg station causes people to block the path and the way egg orders are taken and collected needs better attention. The pool and spa needs some attention along with the round cabanas which are torn. Internationally you would not expect this for the price of accomodation. Apart from this the place is warm and friendly and our stay was amazing.

AccorHotels certified review
Nicole W. Families - 13/11/2017
« Loved It, wish it was longer! »

We had a really lovely time and the staff were very friendly and accommodating to any requests we had

AccorHotels certified review
Chippy Families - 13/11/2017
« Mrs »

Wonderful

AccorHotels certified review
Michael F. Couples - 13/11/2017
« Excellent »

great location, spacious rooms and friendly staff

AccorHotels certified review
Anonymous Couples - 13/11/2017
« Noosa Break at Sofitel was brilliant »

We came and stayed for the Triathlon, but also for our annual holiday. The location to the beach, services, friendly and obliging staff, pristinely clean room made our stay wonderful. We have booked again for next year.

AccorHotels certified review
Ian W. Couples - 13/11/2017
« So central to Noosa's pulse. Fantastic but expensive »

Three nights go quickly but your front reception people are first class

AccorHotels certified review
Anonymous Couples - 13/11/2017
« fantastic »

reception where exceptional doning evrythinfg to accomodate us , all staff including housekeeping great

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