Mercure Lenzburg Krone 4 stars

TripAdvisor rating 4.5/5 144 reviews
Mercure Lenzburg Krone
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+ 15 Services
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Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Pets allowedPaying
  • 100% non-smoking hotel
  • ZURICH AIRPORTPaying
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Lenzburg Krone

Kronenplatz 20
5600
lenzburg
switzerland

Tel: +41628866565

Fax: (+41)62/8866500

Contact email

Check-in from 15h00

Check out up to 12h00

  • KRONENPLATZ :   91 93 KRONENPLATZ

  • By plane

    ZURICH AIRPORT At 42km / 26 miles - Shuttle paying

  • By car

    LENZBURG At 3km / 1 miles

  • By train

    LENZBURG At 2km / 1 miles

  • By train

    LENZBURG At 2km / 1 miles

GPS :47.3880114999, 8.1815602

Our accommodations

Standard room with double bed and balcony (215 sq.ft./20 m2)

  • Max. number of persons: 2
  • Area: From 20
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Superior room with double bed and balcony (269 sq.ft./25 m2)

  • Max. number of persons: 2
  • Area: From 25
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Standard room with single bed (161 sq.ft./15 m2)

  • Max. number of persons: 1
  • Area: From 15
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Standard family suite with 2 rooms and connecting door (538 sq.ft./50 m2)

  • Max. number of persons: 4
  • Area: From 50
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Standard suite with double bed and sofa (538 sq.ft./50 m2)

  • Max. number of persons: 2
  • Area: From 50
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

KRONE

Type of cuisine: Regional

The cozy Charly restaurant has its own unique charm and is the perfect place to enjoy fantastic Swiss cuisine and attentive service. Corners and alcoves offer our guests a very private atmosphere.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAUBE

Photo non contractuelle / Strictly non binding

The Laube bar is a popular meeting place for locals and hotel guests. Come for your morning coffee with a traditional Swiss croissant or for a cool beverage in the evening - we'll look forward to serving you with your choice of drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Mercure Lenzburg Krone

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

317 reviews

tripadvisor

TripAdvisor Rating 4.5/5

144 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A gem of a hotel in the centre of the gorgeous town of Lenzburg

TripAdvisor rating 4.5/5

Terry B Couples - 13/09/2019 TripAdvisor review

What a great find - a lovely location and exceptional hotel. Easy to pre-book parking in the underground car park - parking space labelled with your name. Well appointed rooms with balcony overlooking the town. Great value with included facilities. Hotel team were great - friendly and attentive. The restaurant was first class - one of the best meals I have had. The town of Lenzburg is also quite delightful with a spectacular castle overlooking the town. A great hotel and town to stop in on our travels - wish I had booked a longer stay.

Very good

Customer review rating 4.6/5

John F. Business - 09/09/2019 AccorHotels review

Very comfortable stay. Cosy bar with attentive and pleasant staff. Maid service very good. Like the idea of free mini bar. Breakfast excellent. Parking facility first class.

Excellent hotel

Customer review rating 4.6/5

Jo Couples - 07/09/2019 AccorHotels review

Stayed here for one night and would certainly stay here again. We received a warm welcome on arrival and we had a very nice room which was spacious and well appointed and all very clean. We had a superb meal in the evening and breakfast was very good too. We thought all the staff at the hotel were friendly, helpful and efficient. Free underground parking was very good and Lenzburg is a delightful place.

In the canton of my ancestors

Customer review rating 4.6/5

Gail A. W. H. Families - 02/09/2019 AccorHotels review

We were delighted with our stay at the Hotel Krone, which my ancestors in Othmarsingen surely knew, even if they were unable to afford a visit. We loved the location of the hotel in Lenzberg with proximity to all we needed in town. Our room with the balcony overlooking the outdoor dining was comfortable and had all that we required. Our dinner in the hotel was charming, in a quiet room, with excellent food and service. I can't remember our primary server's name, but she was from Germany and had blond hair. She was kind and friendly! The maître d' promptly replaced my husband's dinner when he was served the wrong entrée. The breakfasts were wonderful and satisfying. Carina Pfister and Tabea Schwizer at Reception were OUTSTANDING employees and extremely helpful and kind to us. I hope there is a section later in the survey to detail their service. So, I reached the end of the survey and there was no place to comment on the housekeeping service. Overall, it was fine Thursday and Friday (we were there August 15, check out August 18). On Saturday, we returned to our hotel in early evening, and asked if we could check out 2 hours late on Sunday as we were going to be picked up at 1:30 for our family reunion. Also, both of us had bad colds, and wanted to rest until seeing our family. We reluctantly accepted the $30 charge that Carina said was policy for late check out. We went up to our room, and found that it HAD NOT BEEN CLEANED. Our wastebaskets were overflowing with tissues from our colds, we had no more tissues, our beds weren't made, and used towels were on the floor. My husband went down to Carina who came up immediately to see the room. She brought us more towels and tissues, emptied the wastebaskets and apologized as there were no cleaners on duty. I expressed our dissatisfaction, knowing the reputation of the Hotel Krone. Again, Carina apologized. About 15 minutes later, she called our room, and said "I've been thinking that it's unfair to charge you for a late check out when your room was not cleaned today, so I'm waiving it." I was astonished, and moved by this act of kindness and consideration. I told her that I hoped she would not get in trouble for waiving the hotel's policy, but she insisted that her actions were fair and appropriate. THANK YOU CARINA! She is the kind of employee you want to have in your hotel. Another Reception employee whom we wish to recognize was a charming young lady, Tabea Schwizer. She is, we understand, in training, but was professional, helpful, caring and friendly. Her English was excellent, and for any question she could not answer herself, she asked her supervisor. We always received a cheerful welcome when we returned to the hotel. She is the sort of employee whom you should hope to retain, and advance in her career. There was a woman, not one of the quite young girls, in the breakfast dining room, who was kind enough to inquire for me about purchasing two of the "100% Vitamin Coffee" mugs to take home as gifts. We didn't understand each other's languages very well, but she took care of my request, and I have two happy relatives now with their Mercure coffee mugs. Finally, I want to tell you that the Hotel Krone added so much to the very moving experience of being in my ancestral home. Aargau is a beautiful canton, and I can understand how painful it would have been for my great-great grandparents and their children to leave for an uncertain life in America. Now, I live in the same town where they settled to work in the stone quarries, as they did in Othmarsingen. They were never able to return, but now I feel I have done it for them. I hope that I can return again and again. Thank you!

Comfortable and satisfaction

Customer review rating 4.6/5

Anonymous Couples - 19/08/2019 AccorHotels review

Good experience, hotel service was better than expected!

Dear Hin Yen F., We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sometimes the meaning of just a few words is stronger than long sentences. We are very pleased that we exceeded expectations. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager

Good stay at Mercure Hotel Krone Lenzburg

TripAdvisor rating 4.5/5

Vikistravels Family - 17/08/2019 TripAdvisor review

Good stay at Mercure Hotel Krone Lenzburg We stayed at the hotel for 4 nights in family room, which is actually two double rooms with connected doors. Rooms not new but very good maintained and nice. We received free refilled minibar (two types of water and, bear and cola). We received exactly the type of rooms we asked for. Hotel rooms didn't have an air-conditioner and it could be a problem during hot days. For our stay it was bearable. Hotel guests has free entrance for nearby fitness room, but since it is slightly far from the hotel we didn't use it. Hotel personal at reception were wonderful, all of them. Very nice and helpful people. The only minus was a breakfast - very limited choice and yang men wasn't nice at all. Lenzburg is a small charming town and hotel position very convenient for trips around. Hotel has free underground garage for guests. Recommended, absolutely recommended not in hot days.

Dear Vikistravels We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The Krone restaurant and banquet team welcomes you with a very friendly Service and spoils you with seasonal Swiss cuisine. The dining room convinces through its many niches and oriels that make your visit to a private and local make cozy event. The preparation of whole fish and the cooking of meats in the Beefer at 800 degrees Celsius are our specialities. The Hotel Mercure Lenzburg Krone offers 69 rooms from 5 different categories from single, to cozy family rooms to luxurious suites is for every expectation the right room. The newly renovated and light-flooded rooms are characterized by the warm color painted walls, the modern furniture and the comfortable Queen size beds off. In our room rate is the American breakfast buffet, the coffee and tea machine in the room, W-LAN, parking and the sauna included. We serve an american breakfast buffet which includes various kind fresh fruit juices, various types of fruit, fried bacon, fried eggs, scrambled eggs, omelet, sausages, various kind cheese, salmon, various kinds turkey salami, various salami, various kind chicken breasts, cereals, various kinds of jam, various kind chocolate, various kind of granola bar, honey, various kind cereals, various types of bread, croissaints. In addition we have a live cooking station for all egg dishes. If you miss something next time, please let us know. Of course we will do our best to offer this as well. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Serkan Yilmaz Front Office Manager

My stay was without issues or problems and that is just how it should be.

Customer review rating 4.6/5

Paul F. Business - 15/08/2019 AccorHotels review

See above

Dear PAUL F., We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager

Close to perfection

Customer review rating 4.6/5

P. D. G. Families - 07/08/2019 AccorHotels review

It was a lovely experience with very welcoming and courteous staff. The rooms are clean and good size. The first hotel we have been with free mini bar! Location is very good with very scenic picturesque on the way to all the attractions in Switzerland. Free parking is great! Breakfast is good but could be better with more choices. The only minor let down was the rooms were not air conditioned but the staff were very nice to provide fans. It did not really bother us to be honest because it wasn’t that hot at night. This hotel is highly recommended!!!

Dear De G. P. We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is true, we have no air conditioning in the rooms. It is understandable that it gets hot in the room when we have a unusual outside temperature of 38 degrees for Switzerland. Nevertheless, we would like to point out that we do not communicate the equipment of air conditioning in the rooms. It is not mentioned on any booking platform that we have air conditioners. We offer our guests fans and all drinks from the minibar for free. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager

Wonderful Stay at the Hotel Mercure Lenzburg Krone

Customer review rating 4.6/5

John B. Couples - 05/08/2019 AccorHotels review

We really enjoyed our stay at the Hotel Mercure Lenzburg Krone. Our room, the service and the atmosphere were outstanding. We also really enjoyed the restaurant of the hotel. We had dinner at the hotel restaurant with our Swiss friends and we all loved our experience. The location of the hotel was within walking distance to the center of the old city and the garage of the hotel was excellent. We were able to drive to many wonderful historical sites from the hotel. From our room we had a beautiful view of the mountains and the medieval fortress.

Dear John B We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The Krone restaurant and banquet team welcomes you with a very friendly Service and spoils you with seasonal Swiss cuisine. The dining room convinces through its many niches and oriels that make your visit to a private and local make cozy event. The preparation of whole fish and the cooking of meats in the Beefer at 800 degrees Celsius are our specialities. The Hotel Mercure Lenzburg Krone offers 69 rooms from 5 different categories from single, to cozy family rooms to luxurious suites is for every expectation the right room. The newly renovated and light-flooded rooms are characterized by the warm color painted walls, the modern furniture and the comfortable Queen size beds off. In our room rate is the American breakfast buffet, the coffee and tea machine in the room, W-LAN, parking and the sauna included. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager

Very pleasant stay

Customer review rating 4.6/5

Ludvik Families - 30/07/2019 AccorHotels review

Pleasant good value rooms with all the amenities. Clean welcoming atmosphere. Friendly and helpful staff. Excellent breakfast.

Dear Ludvik G. We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The price-performance ratio is very guest-oriented. The room rate includes the following services: american breakfast buffet, free minibar drinks, in-room coffee and tea making facilities, Wi-Fi and parking. An all-inclusive package for needs of our guests. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager

It was a pleasant stay

Customer review rating 4.6/5

Heinz K. Couples - 23/07/2019 AccorHotels review

We note that you are now working with group tours which, brings various new problems in a small hotel like "The Krone Lenzburg". It was particularly felt at breakfast as the area of service got a bit jammed. We feel that the coffee machine should be operated by a staff at peak season as the instructions are posing a problem for a "CROWD" of weary multilingual travelers. Other than that things are working out just fine.

Dear Heinz K. We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We had some bus groups during your stay. These bus groups are staying some few days in the year in our hotel. Of course, we know that these guests have different eating habits or culture. We do not see these bus groups as a problem, they are valuable guests like everyone else. In addition, sometimes waiting time for the coffee machine is longer as usual, when many guests queue at the same time. Next time, you are welcome to contact our staff who will bring you a coffee beverage immediately. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager

Nice hotel

TripAdvisor rating 4.5/5

Q4961EHpaulm Couples - 03/07/2019 TripAdvisor review

This is a great hotel for us for dog showing at Aarau. The room was a good size. The staff are friendly and helpful. The food (Breakfast & Room Service) were wonderful. Car parking is a little bit tight. The only downside is the lack of air-conditioning. This hotel is very warm.

Dear Paul Meakin We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our parking is tight, if you compare it with other parking spaces. Our main building is a historic building that is more than 300 years old. The underground car park had to be adapted to the existing infrastructure. However, we offer parking for our guests free of charge. At the moment we have very high temperatures in Switzerland. These temperatures are very unusual for our region. It is right, we don`t have air conditioning in the hotel. We can offer fans, although we know that they do not have the same effect. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager

We loved it!!!

Customer review rating 4.6/5

Thomas F. Couples - 02/07/2019 AccorHotels review

Very helpful and friendly staff. Got a welcome drink too (have an Accor Card). The hotel is nicely located with a perfect view to the castle. Took us just 10 minutes to climb the castle from there too. Have booked this hotel for the third time and we will come back!

Sehr geehrter Herr F. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Lenzburg Krone. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Das Hotel Mercure Lenzburg Krone bietet 69 Zimmer aus 5 verschiedene Kategorien. Vom schmucken Einzel-, über gemütliche Familienzimmer bis hin zu luxuriösen Suiten ist für jeden Geschmack das passende Zimmer dabei. Die neu renovierten und lichtdurchfluteten Räumlichkeiten zeichnen sich durch die aus warmen Farbelementen gestrichenen Wände, die modernen Möbel und die komfortablen Queen-Size-Betten aus. Im Zimmerpreis inbegriffen ist das amerikanische Frühstücksbuffet, die Getränke von der Minibar, die Kaffee- und Teemaschine im Zimmer, W-LAN, Parkplätze und die Sauna. Sie sind auf Geschäfts- oder Privatreise und suchen nach einer Unterkunft an einem zentralen Standort? Dann ist das Hotel Mercure Lenzburg Krone die richtige Adresse! Lassen Sie sich – wie die zahlreichen Gäste aus den letzten 300 Jahren – vom Gasthof auf voller Länge verwöhnen. Wir freuen uns, Sie bald wieder bei uns zu begrüssen Freundliche Grüsse Serkan Yilmaz Front Office Manager

Dog Showing at Aarau

Customer review rating 4.6/5

Paul M. Couples - 02/07/2019 AccorHotels review

This hotel is always good. The staff, the food and the room are excellent. Parking is a little tight, but there are alternatives. The one downside to this hotel is the lack of air-conditioning, which is the only thing stopping it getting a 10.

Dear Paul M. We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our parking is tight, if you compare it with other parking spaces. Our main building is a historic building that is more than 300 years old. The underground car park had to be adapted to the existing infrastructure. However, we offer parking for our guests free of charge. At the moment we have very high temperatures in Switzerland. These temperatures are very unusual for our region. It is right, we don`t have air conditioning in the hotel. We can offer fans, although we know that they do not have the same effect. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager

Unremarkable

Customer review rating 4.6/5

Lazerblue Business - 01/07/2019 AccorHotels review

No AC when temperatures are around 30c-35c is a big minus. Especially when housekeeping kept opening shutters and blinds every day to make the room like an oven when returning from an already hot and tiring day at work! One coffee machine at breakfast is a huge bottleneck and huge disappointment for such a large chain/brand especially when so many coach trips are catered for.

Dear Philip D., Thank you for taking the time to tell us about your experience at the Mercure Lenzburg Krone. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We know that it is very hot in the rooms. Unfortunately, we have no air conditioning in the rooms. We have also noted this on every booking platform. Of course it is not understandable why our housekeeping team opens the shutters and jalousies. This really does not reduce the temperatures in the rooms. We will discuss this at the next team meeting and redefine the processes in this point. We have a big coffee machine in the breakfast room. If we have many breakfast guests it can naturally come to longer waiting times. Please inform the next time our colleagues from the breakfast service, they brings you coffee from the coffee machine at the bar. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Serkan Yilmaz Front Office Manager

Excellent hotel with very accommodating staff

Customer review rating 4.6/5

Micheal Solo - 28/04/2019 AccorHotels review

The room was comfortable and clean. Breakfast is exceptional!

Dear MICHAEL T. We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel rooms are equipped with modern furniture and tailored to the special needs of business travelers. We are very happy, that you enjoyed your stay. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely Serkan Yilmaz Front Office Manager

Again a warm welcome

Customer review rating 4.6/5

Koen Business - 13/04/2019 AccorHotels review

Good hotel made great by wonderful staff!

Dear Koen We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The point with the baked beans will be discussed in the next meeting. We will certainly find the solution for this. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager

alton P.

Customer review rating 4.6/5

P. Couples - 10/04/2019 AccorHotels review

VERY GRACIOUS AND EFFICIENT TEAM. VERY HELPFUL, EXCELLENT FOOR AND ALL ATTENDANTS WERE EXCELLENT!

Dear Julius P. We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager

Great people make a great stay

Customer review rating 4.6/5

Koen Business - 09/03/2019 AccorHotels review

Krone hotel is just great! Nice people make a warm welcome!

Dear Koen K. We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. As long as we have such guests like you, who are friendly, polite and charming, we know what we are here for. The goal is that our guests get emotions and feel our welcome because we are the home away from home. We are looking forward to welcome you soon again. Regards Serkan Yilmaz Front Office Manager

Another lovely stay at the Krone, Lenzburg

Customer review rating 4.6/5

Anonymous Couples - 20/02/2019 AccorHotels review

Fantastic as ever.

Dear Claire R. We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. One of our biggest challenges is to improve our standard and exceeding expectations every time. We are happy that we can still exceed your expectations. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager
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