Hotel - Mercure Koh Samui Beach Resort
Mercure Hotel Mercure Hotel

Mercure Koh Samui Beach Resort

4.0/5 448 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 2040.00 THB Non member rate
From 2040.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SAMUI AIRPORT
  • Reception open 24 hours a day
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-22:30
    • Opening hours : Week-end 11:00-22:30

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Mercure Samui Fenix Resort features 52 superior rooms and 8 villas. The Superior Sea View rooms are located on the upper floors facing the ocean, while the villas provide an extra dose of privacy.

  • 60 rooms
  • 60 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Koh Samui Beach Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 448 reviews
Friends getaway - 20/11/2018 TripAdvisor review
« Well-kept hotel on the beach »

I was allowed to sped 6 days in this beautiful holiday complex on the lamai beach. this property is for peace seekers und families especially recommendet, The rooms are functional and well equipped with every comfort. in the complex there is a large swimming pool, fitness center, restauran, bar and lobby. The staff iv very friendly and fulfilled almost all wishes to beautify the stay in the wellkept facility. The hotel is located at 45 minutes from the airport. For 700 THB, about 20 Euro the hotel organizes the transfer from the airport to the hotel. There are regulare free shuttle to lamai center 10 minutes away, where i recommend a visit with many shopps, baar, restaurant, etc.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 29/10/2018 TripAdvisor review
« Nice place for R&R »

Overall hotel is nice although does need upgrading. A lot of steps all around so I guess it’s not handicap friendly.Breakfast was pretty standard fare and limited, maybe due to low season.However great for us and we just wanted to relax by the beach and do nothing.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 04/10/2018 TripAdvisor review
« Short stay »

We stayed one night at the end of a holiday The hotel itself was fine, but very quiet/empty it seemed. The villa we booked was ok but the interior is showing its age and could do with some updating. Staff were very friendly despite some easy to overcome language barriers. Maybe when the hotel is busier it has more going for it but we were glad to only stay one night for this reason

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely,

lam15962 Couples - 04/10/2018 TripAdvisor review
« Friendly staffs »

Room was noisy from traffics outside and in my room was a lot of ants everywhere. But the staffs were very friendly and helpful. This hotel is far from the centrum.You need to rent a motorcycle or a car.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely,

Vacation345237 Family - 14/08/2018 TripAdvisor review
« Very nice, couldnt have expected more »

Just spent 6 nights at the Mercure Lamai with my family. Wow, Peter and his staff gave us warm friendly welcome and were always on hand to make sure we were ok. Breakfast on the terrace, cocktails by the pool bar at Happy hour, lovely big pool overlooking the sandy beach and sea. Villas were luxurious. We had a lovely time, thank you Peter, family will be forever remembering our stay with you at Lamai.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friends getaway - 14/07/2018 TripAdvisor review
« No no! »

Incredibly bad in most aspects. Very old. Everything is torn. Need hard-core renovation. Is this actually under “Mercure” or “Accor” world-class brand? It can’t even compare to IBIS brand, which is way way cheaper. It is probably the first and the last time I visit this property.

Couples - 02/07/2018 TripAdvisor review
« Nice hotel »

We enjoyed our stay the Mercure Koh Samui. We ended up in a villa type of accomodation with our own private courtyard. The breakfast is your average fare. So was most of the food, although the pizza’s were pretty good. I think the staff uniforms could do with an update(maybe something in Thai silk). Staff aren’t that good at speaking English either. Otherwise a nice location but be warned you will need shoes to swim in at the beach as there are plenty of sharp rocks in the ocean. Also it’s in the town of Lamai, not in Chaweng which is about a 25 min drive away. Another thing I should mention is that the hotel is right on the main road, lots of traffic noise, especially in the rooms at the front of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

claude14a Friends getaway - 12/06/2018 TripAdvisor review
« A fabulous pool area »

A bit of a classic feel to the pool area , the water is beautiful to be in and a lovely temperature. The resort is not new but comfortable and relaxing,in a location handy to Lamai town. Hot water system was a bit unreliable but response from staff was prompt.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for stay with us. We'll work hard to make our guests happy We very much appreciated your feedback,and we hope to see your next visit. Sincerely,

Doktortown Friends getaway - 03/02/2018 TripAdvisor review
« Birthday holiday »

I love the upgraded room with the Sea view. The hotel staffs are very nice and friendly. The room is clean but the bathroom needs more scrubbing esp the corners of the wall in the shower area. The beach is nice except I realize that from a distance is where the canal or maybe the sewage goes to the beach. The pool area is nice and the staff at the bar are pleasant for food requests. Breakfast is okay not much choices but I have been in other hotels in Thailand and just the same. If you do not want to eat at the hotel, they provide a free shuttle to the Lamai center which is great. I love my stay because of the surprise birthday cake they gave me which made my stay perfect. Thank you for the great service and friendly pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience. Sincerely,

Solo travel - 10/05/2017 TripAdvisor review
« Solo trip »

I stayed in the sea-view room on the fourth floor.The room is spacy but no elevator;therefore it's not good for elderly people. The hot water in the shower is difficult to adjust, also the wash basin. The wifi signal is good. The breakfast doesn't have so many varieties. The parking space is limited. The fitness room has only 3 equipments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Couples - 29/04/2017 TripAdvisor review
« Koh Samui Chill »

Perfect place to rest & recharge. Friendly customer service and great food. Great location. We stayed in a private villa. Staff were helpful. Rooms a good size. Definitely recommend the massages too with ocean views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 03/04/2017 TripAdvisor review
« nice chilling hotel »

nice hotel to chill out and relax either at the pool or on the beach where you get a nice breeze.found the breakfast to be nice with good choice of food .rooms where nice although we had a problem with our coffee machine which was replaced with a kettle a little problem?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 21/12/2016 TripAdvisor review
« Fine hotel »

Positive : staff very nice, cleaness, location, discounts at the pool bar (cocktail of the day, happy hours, etc.) Negative: The breakfast when you come after 9 AM nothing is left to eat except eggs -at 6am, you can have a good breakfast, but the issue they never refill something when it is consumed..-, never try a banana milk shake at the bar -they basically put in the mixer the milk with "ice cubes" and it gets no taste after-, the door of the room wasn't opening properly -sometimes i needed 5mins trying to open the door-, the hot water doesn't work properly -you need to set up very hot water, wait for it, once it comes, you have 30 seconds to set up your temperature and use the water after you need to set it up again, wait for it to come and continue like that-

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were enjoying with our staff hospitality and promotion including the location and the cleanliness. For the below points raising up, I will look into it closely and work with my team to make sure that those points are taken care of. Once again, thank you very much for chosen to stay with us and the review and apologize for any inconvenience during your stay.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 2040.00 THB Non member rate
From 2040.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates