Hotel - Mercure Koh Samui Beach Resort
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Mercure Hotel

Mercure Koh Samui Beach Resort

26 1 Moo 3  Tambol Maret  Lamai Beach 
84310  KOH SAMUI
THAILAND

350 reviews
TripAdvisor Rating Based on 350 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Babysitting on request
  • Air Conditioning
  • SAMUI AIRPORT
  • Reception open 24 hours a day
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-22:30
    • Opening hours : Week-end 11:00-22:30

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Mercure Samui Fenix Resort features 52 superior rooms and 8 villas. The Superior Sea View rooms are located on the upper floors facing the ocean, while the villas provide an extra dose of privacy.

  • 60 rooms
  • 60 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Koh Samui Beach Resort

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 350 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Solo travel - 10/05/2017
« Solo trip »

I stayed in the sea-view room on the fourth floor.The room is spacy but no elevator;therefore it's not good for elderly people. The hot water in the shower is difficult to adjust, also the wash basin. The wifi signal is good. The breakfast doesn't have so many varieties. The parking space is limited. The fitness room has only 3 equipments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

TripAdvisor review
Couples - 29/04/2017
« Koh Samui Chill »

Perfect place to rest & recharge. Friendly customer service and great food. Great location. We stayed in a private villa. Staff were helpful. Rooms a good size. Definitely recommend the massages too with ocean views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Couples - 03/04/2017
« nice chilling hotel »

nice hotel to chill out and relax either at the pool or on the beach where you get a nice breeze.found the breakfast to be nice with good choice of food .rooms where nice although we had a problem with our coffee machine which was replaced with a kettle a little problem?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Couples - 21/12/2016
« Fine hotel »

Positive : staff very nice, cleaness, location, discounts at the pool bar (cocktail of the day, happy hours, etc.) Negative: The breakfast when you come after 9 AM nothing is left to eat except eggs -at 6am, you can have a good breakfast, but the issue they never refill something when it is consumed..-, never try a banana milk shake at the bar -they basically put in the mixer the milk with "ice cubes" and it gets no taste after-, the door of the room wasn't opening properly -sometimes i needed 5mins trying to open the door-, the hot water doesn't work properly -you need to set up very hot water, wait for it, once it comes, you have 30 seconds to set up your temperature and use the water after you need to set it up again, wait for it to come and continue like that-

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were enjoying with our staff hospitality and promotion including the location and the cleanliness. For the below points raising up, I will look into it closely and work with my team to make sure that those points are taken care of. Once again, thank you very much for chosen to stay with us and the review and apologize for any inconvenience during your stay.

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