Mercure Koh Samui Beach Resort 4 stars

TripAdvisor rating 4.0/5 478 reviews
Mercure Koh Samui Beach Resort
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Hotel extras

Mercure Samui Fenix Resort offers a relaxing ambience, together with unrivaled services and facilities to meet all the needs of business and leisure travellers.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on request
  • Air conditioned
  • SAMUI AIRPORT
  • Reception open 24 hours a day
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Koh Samui Beach Resort

26 1 Moo 3
Tambol Maret
Lamai Beach
84310
koh samui
thailand

Tel: +6677424008-10

Fax: (+66)77/424009

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    SAMUI AIRPORT At 15km / 9.32 miles - Shuttle paying

GPS :9.45295, 100.035679

Our accommodations

Mercure Samui Fenix Resort features 52 superior rooms and 8 villas. The Superior Sea View rooms are located on the upper floors facing the ocean, while the villas provide an extra dose of privacy.

Superior 1 King Bed

  • Max. number of persons: x2
  • Area: From 32
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe(...)

Superior Room Twin Bed

  • Max. number of persons: x2
  • Area: From 32
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe(...)

Superior Room Sea View King Bed

  • Max. number of persons: x2
  • Area: From 32
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe(...)

Superior Room Sea View Twin Bed

  • Max. number of persons: x2
  • Area: From 32
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe(...)

Villa 1 Bedroom

  • Max. number of persons: x2
  • Area: From 42
  • Views: Sea side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe(...)

Our restaurants and bars

NEST RESTAURANT

Type of cuisine: International

Nest Restaurant offers authentic Thai and International cuisine. The restaurant is located on an elevated outdoor platform with views of the Gulf of Thailand.

NEST BEACH BAR

Photo non contractuelle / Strictly non binding

The Nest Beach Bar is at the pool next to the sea. It offers light snacks and a wide selection of alcoholic and non alcoholic beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30 m²

  • Maximum capacity: 25 people

Find out more
Mercure Koh Samui Beach Resort Meeting Room

Our guest reviews for
Mercure Koh Samui Beach Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

478 reviews

Lovely Hotel

TripAdvisor rating 4.0/5

mus1000 Solo travel - 16/05/2019 TripAdvisor review

The Mercure was a very good hotel, with friendly and helpful staff, and a nice atmosphere. The room was of a very good standard, as was the pool. The gym was small but as I seemed to be one of the few people using it was adequate for what I needed. Breakfast was good although the overall choice was limited. The poolside bar was excellent and they had a regular change of drinks available on special offer. I also found the standard of food served at the hotel to be very high. There was also a free shuttle bus into Lamei town which was handy for dining out. However, the only thing letting down this property was the beach which had some rather sharp rocks. Nevertheless, I can recommend this hotel and would advise anyone to rent a car or moped and to get out and explore the beauty of the island.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Relaxed Location and Great Service

TripAdvisor rating 4.0/5

F1ona-66 Couples - 05/03/2019 TripAdvisor review

We had a wonderful and relaxed time during our 7 days at Mercure Koh Samui Beach Resort. The team at the hotel were friendly, helpful and really enhanced our experience. The GM, Peter, introduced himself on our arrival day and checked in with us daily on his hotel rounds. The Chef at breakfast remembered how we liked our eggs cooked and housekeeping swiftly made our room up whilst we were at breakfast. We will definitely be back.

Dear Fiona, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well-kept hotel on the beach

TripAdvisor rating 4.0/5

369erwing Friends getaway - 20/11/2018 TripAdvisor review

I was allowed to sped 6 days in this beautiful holiday complex on the lamai beach. this property is for peace seekers und families especially recommendet, The rooms are functional and well equipped with every comfort. in the complex there is a large swimming pool, fitness center, restauran, bar and lobby. The staff iv very friendly and fulfilled almost all wishes to beautify the stay in the wellkept facility. The hotel is located at 45 minutes from the airport. For 700 THB, about 20 Euro the hotel organizes the transfer from the airport to the hotel. There are regulare free shuttle to lamai center 10 minutes away, where i recommend a visit with many shopps, baar, restaurant, etc.

We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice place for R&R

TripAdvisor rating 4.0/5

susanliew62 Family - 29/10/2018 TripAdvisor review

Overall hotel is nice although does need upgrading. A lot of steps all around so I guess it’s not handicap friendly.Breakfast was pretty standard fare and limited, maybe due to low season.However great for us and we just wanted to relax by the beach and do nothing.

We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Short stay

TripAdvisor rating 4.0/5

T K Couples - 04/10/2018 TripAdvisor review

We stayed one night at the end of a holiday The hotel itself was fine, but very quiet/empty it seemed. The villa we booked was ok but the interior is showing its age and could do with some updating. Staff were very friendly despite some easy to overcome language barriers. Maybe when the hotel is busier it has more going for it but we were glad to only stay one night for this reason

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely,

Friendly staffs

TripAdvisor rating 4.0/5

lam15962 Couples - 04/10/2018 TripAdvisor review

Room was noisy from traffics outside and in my room was a lot of ants everywhere. But the staffs were very friendly and helpful. This hotel is far from the centrum.You need to rent a motorcycle or a car.

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely,

Very nice, couldnt have expected more

TripAdvisor rating 4.0/5

Vacation345237 Family - 14/08/2018 TripAdvisor review

Just spent 6 nights at the Mercure Lamai with my family. Wow, Peter and his staff gave us warm friendly welcome and were always on hand to make sure we were ok. Breakfast on the terrace, cocktails by the pool bar at Happy hour, lovely big pool overlooking the sandy beach and sea. Villas were luxurious. We had a lovely time, thank you Peter, family will be forever remembering our stay with you at Lamai.

We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

No no!

TripAdvisor rating 4.0/5

SethS145 Friends getaway - 14/07/2018 TripAdvisor review

Incredibly bad in most aspects. Very old. Everything is torn. Need hard-core renovation. Is this actually under “Mercure” or “Accor” world-class brand? It can’t even compare to IBIS brand, which is way way cheaper. It is probably the first and the last time I visit this property.

Nice hotel

TripAdvisor rating 4.0/5

Kendell E Couples - 02/07/2018 TripAdvisor review

We enjoyed our stay the Mercure Koh Samui. We ended up in a villa type of accomodation with our own private courtyard. The breakfast is your average fare. So was most of the food, although the pizza’s were pretty good. I think the staff uniforms could do with an update(maybe something in Thai silk). Staff aren’t that good at speaking English either. Otherwise a nice location but be warned you will need shoes to swim in at the beach as there are plenty of sharp rocks in the ocean. Also it’s in the town of Lamai, not in Chaweng which is about a 25 min drive away. Another thing I should mention is that the hotel is right on the main road, lots of traffic noise, especially in the rooms at the front of the hotel

We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A fabulous pool area

TripAdvisor rating 4.0/5

claude14a Friends getaway - 12/06/2018 TripAdvisor review

A bit of a classic feel to the pool area , the water is beautiful to be in and a lovely temperature. The resort is not new but comfortable and relaxing,in a location handy to Lamai town. Hot water system was a bit unreliable but response from staff was prompt.

Thank you for stay with us. We'll work hard to make our guests happy We very much appreciated your feedback,and we hope to see your next visit. Sincerely,

Birthday holiday

TripAdvisor rating 4.0/5

Doktortown Friends getaway - 03/02/2018 TripAdvisor review

I love the upgraded room with the Sea view. The hotel staffs are very nice and friendly. The room is clean but the bathroom needs more scrubbing esp the corners of the wall in the shower area. The beach is nice except I realize that from a distance is where the canal or maybe the sewage goes to the beach. The pool area is nice and the staff at the bar are pleasant for food requests. Breakfast is okay not much choices but I have been in other hotels in Thailand and just the same. If you do not want to eat at the hotel, they provide a free shuttle to the Lamai center which is great. I love my stay because of the surprise birthday cake they gave me which made my stay perfect. Thank you for the great service and friendly pleasant staff.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience. Sincerely,

Solo trip

TripAdvisor rating 4.0/5

tee2017510 Solo travel - 10/05/2017 TripAdvisor review

I stayed in the sea-view room on the fourth floor.The room is spacy but no elevator;therefore it's not good for elderly people. The hot water in the shower is difficult to adjust, also the wash basin. The wifi signal is good. The breakfast doesn't have so many varieties. The parking space is limited. The fitness room has only 3 equipments.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Koh Samui Chill

TripAdvisor rating 4.0/5

Tracey F Couples - 29/04/2017 TripAdvisor review

Perfect place to rest & recharge. Friendly customer service and great food. Great location. We stayed in a private villa. Staff were helpful. Rooms a good size. Definitely recommend the massages too with ocean views.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice chilling hotel

TripAdvisor rating 4.0/5

Peter S Couples - 03/04/2017 TripAdvisor review

nice hotel to chill out and relax either at the pool or on the beach where you get a nice breeze.found the breakfast to be nice with good choice of food .rooms where nice although we had a problem with our coffee machine which was replaced with a kettle a little problem?

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fine hotel

TripAdvisor rating 4.0/5

friday245 Couples - 21/12/2016 TripAdvisor review

Positive : staff very nice, cleaness, location, discounts at the pool bar (cocktail of the day, happy hours, etc.) Negative: The breakfast when you come after 9 AM nothing is left to eat except eggs -at 6am, you can have a good breakfast, but the issue they never refill something when it is consumed..-, never try a banana milk shake at the bar -they basically put in the mixer the milk with "ice cubes" and it gets no taste after-, the door of the room wasn't opening properly -sometimes i needed 5mins trying to open the door-, the hot water doesn't work properly -you need to set up very hot water, wait for it, once it comes, you have 30 seconds to set up your temperature and use the water after you need to set it up again, wait for it to come and continue like that-

Dear Valued Guest, Thank you for reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were enjoying with our staff hospitality and promotion including the location and the cleanliness. For the below points raising up, I will look into it closely and work with my team to make sure that those points are taken care of. Once again, thank you very much for chosen to stay with us and the review and apologize for any inconvenience during your stay.
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