Hotel - Raffles Jakarta
Raffles	 Hotel Raffles	 Hotel

Raffles Jakarta

4.8/5 1,839 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Well-lit parking
  • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna (Paying)
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Tennis

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 7 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Our rooms exude luxury. Elegant Indonesian aesthetics combine with modern technology supreme comfort and bespoke services.The hotel has 173 luxurious rooms and suites including the sublime 390 sqm Raffles Suite: - Raffles Rooms - Raffles Garden View Rooms - Signature Rooms - Artist Suites - Gallery Suites - Garden View Suites - Raffles Suite

  • 173 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Coffee/tea making facilities
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 1,839 reviews

Our guest reviews for Raffles Jakarta

100% genuine reviews from our guests

Find out more
Anonymous Business - 20/09/2018 AccorHotels certified review
« Excellent stay, felt like home. »

Check in was done in a very efficient manner and very welcoming. Room was lovely - cosy when you want it to be by closing the wooden doors. Love the Japanese styled toilet. Dined at The Arts Café - food was good and had lots of variety. Check out was very easy too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are delighted to hear that you experienced an excellent stay with us, and enjoyed the facilities at the hotel. We aim to deliver the highest level of services, and thank you for your motivating comments, that encourage us to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back at your home away from home, Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

C. Business - 20/09/2018 AccorHotels certified review
« Always a real pleasure to come to Raffles Hotel because of the service level »

Nevertheless, this time, I had a cockroach in my bathtub which was an unpleasant surprise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta Thank you for your kind notes, it is very motivating. Please accept our sincerest apologies for the inconvenience you have experienced in the bathroom. This is not the level of experience you would expect, and rest assured that we are going to take all preventive measures to avoid re-occurrence in the future. We thank you for your continuous support to Raffles Jakarta, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

D. Families - 20/09/2018 AccorHotels certified review
« great hotel »

the facilities and accommodation is satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. It is a pleasure to have the opportunity to welcome you at Raffles Jakarta, and we are pleased to know that you experienced a comfortable stay with us. We look forward to welcoming you back at Raffles Jakarta, and have another memorable stay with us. Sincerely, Niluh Ratnasari Director of Rooms

Paul Business - 20/09/2018 AccorHotels certified review
« Perfect »

Excellent staff, great rooms , beautiful pool and garden. Very very good restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are pleased to know that you experienced an excellent stay with us, and enjoyed the facilities at the hotel. We look forward to welcoming you back at Raffles Jakarta, and have another memorable stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Ian M. Business - 19/09/2018 AccorHotels certified review
« Excellent fantastic service and very comfortable stay »

The stay was really enjoyable. Staff are alway attentive to my needs, rooms are alway impeccably maintained, breakfast is perfect every time and the additional club benefits are amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. It is our pleasure to serve you, and we are pleased to know that you experienced a comfortable stay, and our colleague has delivered seamless services during your stay. Thank you for your kind notes, it is very motivating. I have shared your comments to all our our colleague, and serve as an encouragement to all of us. Thank you again for sharing your experience, and we look forward to welcoming you back at your home away from home, Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

C Business - 19/09/2018 AccorHotels certified review
« Beautiful stay at Raffles Jakarta »

I had an amazing 2 nights stay at Raffles Jakarta. The room was beautiful, spacious and comfortable. Service was spotless, from checking in to guest service and room service staff. Always greeted with a smile and a very helpful attitude. I will not stay anywhere else than Raffles in Jakarta!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are delighted to know that you experienced a comfortable stay with us and enjoyed the facilities at the hotel. Thank you for your motivating notes, and I have shared this to our team, and encourage us to continuously improve the quality of our services. We look forward to welcoming you back at your home away from home, Raffles Jakarta, and have another memorable stay with us. Sincerely, Niluh Ratnasari Director of Rooms

James Couples - 18/09/2018 AccorHotels certified review

Service at the hotel was awesome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are pleased to know that you experienced a memorable stay with us, and we have the pleasure to serve you. Thank you for your kind notes, I have shared to all of our colleague, and serve as encouragement to all of us. Thank you again for sharing your experience, and we look forward to welcoming you back. Sincerely, Niluh Ratnasari Director of Rooms

Hoonz Families - 18/09/2018 AccorHotels certified review
« Excellent place for holiday »

Very kind people. Good environment. Wonderful breakfast Need some improvement for getting parking permission

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. Thank you for your kind notes, it is very motivating. We are pleased to hear that you and the family experienced an excellent holiday with us. Thank you for your comments on the parking arrangement, and on your next visit, please allow us to assist to arrange the parking permission for you. Please accept our apologize for the inconvenience has caused you. Thank you again for sharing your experience, and we look forward to welcoming you and family back at Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Lala Business - 17/09/2018 AccorHotels certified review
« Amazingly room with great location and wonderful swimming pool »

Room was great. It's quite big and the bathroom very clean, big and nice. Love, love, love it... The swimming pool very big and there is a hot swirl pool for relaxing, and steam room with unique shower. The location was great too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are delighted to know that you experienced a comfortable stay with us, and enjoyed the facilities at the hotel. Indeed the facilities on the 14th floor include the swimming pool facilities are one of the favorite facilities at the hotel. Thank you again for sharing your experience. We look forward to welcoming you back at Raffles Jakarta, and have another memorable time with us. Sincerely, Niluh Ratnasari Director of Rooms

Mulyono T. Business - 17/09/2018 AccorHotels certified review
« Pleasant Stay »

As an ex hotelier myself, I must say that I enjoyed every single moment here, from the first contact from the doorman until the reception staffs, especially Joanna, are all exceptional. One minor thing that bothered me is the communication among your staffs can be improved. I was given a smoking room upon check in which was on the 15th floor, and I didn't see any ashtray inside. Then I called the operator and asked the staff who delivered my cappuccino (great coffee!) and they informed it was a non smoking floor, so I went to the swimming pool to smoke and ordered another cappuccino there. Until evening time then I was told by the reception staff that 15th floor was converted to smoking floor on that day due to the overwhelming request from guests who attended Hennessy's event. Other than that, everything is what I expect from a 5* hotel. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. Thank you for the motivating notes, and we are pleased to know that you experienced a comfortable stay with us. I have shared your comments to Johanna and all of our colleagues. This feedback serve as an encouragement to all of us as we strive to continuously improve the quality of our services. We also would like to apologize for the inconvenience in regards with the smoking room arrangement. Rest assured, we have taken your feedback as an opportunity to improve our services. Thank you again for sharing your experience, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Simon B. Business - 17/09/2018 AccorHotels certified review
« Business trip that was all pleasure »

Our office is 2 minutes walk from Raffles so your place is literally my home in Jakarta. That every single person knows my name amazes me. My butler knows what to do to make me happy, Nicolas is one of my dear friends and all the staff in the Writers bar look after us very well. When i have been in meetings from 7.30 am to 10 pm its the only place i want to be.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience at Raffles Jakarta. Thank you for your kind notes, it is very motivating. I have shared your comments to Nicolas, The Writers Bar and the Butler team, and they are delighted to receive your encouraging words. Thank you for your continuous support, and we look forward to welcoming you back at your home away from home, Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Michael P. Business - 15/09/2018 AccorHotels certified review
« Best hotel experience in years »

Immaculate training and service delivery. I felt very well taken care off but not intruded upon. I only stayed one night yet felt like I was able to fully appreciate the hotel service and the room. Excellent check in attendant. Excellent room service attendant. Hotel transport great. I appreciate the personal service and everyone referring to me by name. I will choose this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are honor to be named the best, and we have the pleasure to serve you. We are delighted to know that your stay was seamless and experience the Raffles legendary service. Thank you again for sharing your experience, and we look forward to welcoming you back at your home away from home, Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Yohannes M. W. Couples - 13/09/2018 AccorHotels certified review
« Amazing »

Perfect place to stay in Jakarta. Really great hospitality. Really great understanding. Really great facility. Really great food. Really great services. Everything is really great! Sure will comeback to Raffles again next day. Thank you Raffles

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are pleased to know that your experienced an amazing stay with us and enjoyed the facilities at the hotel as well. Thank you for your positive notes, it is very motivating, and we it is our pleasure to serve you. Thank you, and we look forward to welcoming you back at your home away from home, Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Joseph K. Business - 13/09/2018 AccorHotels certified review
« Satisfied.... »

- Friendly & helpful staff - Clean & tidy all area - Tasty menus & affordable price - Very comfort room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. We are pleased to know that your stay was comfortable with us, and hope you had the opportunity to experience all the facilities at the hotel. Thank you for your patronage, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Mrs.angelina Families - 13/09/2018 AccorHotels certified review
« Mrs. »

The check-in process is very fast friendly and pleasant assisted by Ms. Yohana. Very spacious room with all the many amenities with very satisfying service hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. It is our pleasure to serve you, and we are pleased to know that your stay was memorable with us. I have shared your positive notes to Johana, and all our colleagues. This feedback definitely serve as an encouragement to all of our colleague as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Yanis D. Solo - 13/09/2018 AccorHotels certified review
« A truly great hotel with a few quirks »

Very nicely located hotel. Excellent Platinum upgrade and overall recognition and benefits. Underwhelming F&B (navina and room service)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We thank you for your loyalty to Accor Hotels, and we are honored to have the opportunity to serve you. We are pleased to know that you experienced a comfortable stay with us, and we look forward to welcoming you back at your home away from home, Raffles Jakarta. Thank for sharing your feedback in regards with the services at Navina and Room Service, and definitely it will assist us to improve the quality of our services and facilities. Thank you again for sharing your experience, and wish you a pleasant weekend. We remain at your service. Sincerely, Niluh Ratnasari Director of Rooms

Karen Business - 12/09/2018 AccorHotels certified review
« The staff »

The staff were wonderful across the hotel but particularly Jay at the pool bar. Exceptional proactive friendly service. Thanks Jay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. Thank you for your kind notes, this has been shared to Jay and all of our colleagues. This feedback serves as encouragement to all of us to continuously improve the quality of our services and facilities. Thank you again for sharing your experience, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Anonymous Business - 10/09/2018 AccorHotels certified review
« Very rewarding »

Very rewarding. Great hotel and attentative staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. Thank you for your kind notes, it is very motivating, and serve as an encouragement to all of us. We hope, you have the opportunity to experience all the facilities at the hotel, and we look forward to welcoming you back at Raffles Jakarta. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Emily O. Business - 09/09/2018 AccorHotels certified review
« Excellent service with quality food served »

Very good experience and very friendly. There were a few occasions the housekeepers wrote me short English notes to wish me good recovery and health when they saw my medicines at the beverages counter. I was very touched by their thoughtfulness.

Anonymous Business - 08/09/2018 AccorHotels certified review
« Very memorable »

Well planned, and exceeded expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is a pleasure to have the opportunity to serve you and deliver the Raffles legendary service. We are pleased to know that you experienced a memorable stay with us. We look forward to welcoming you back at your home away from home, Raffles Jakarta, and have another an excellent stay with us. Sincerely, Niluh Ratnasari Director of Rooms

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