Hotel - Raffles Jakarta
Raffles	 Hotel Raffles	 Hotel

Raffles Jakarta

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4.7/5 1,033 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Well-lit parking
  • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Solarium

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Solarium
  • Outdoor playground for children
  • Tennis

Catering

  • 1 restaurant(s)
  • 2 bar(s)

Business services

  • 7 meeting room(s)
See all services

Hotel location

Our rooms

Our rooms exude luxury. Elegant Indonesian aesthetics combine with modern technology supreme comfort and bespoke services.The hotel has 173 luxurious rooms and suites including the sublime 390 sqm Raffles Suite: - Raffles Rooms - Raffles Garden View Rooms - Signature Rooms - Artist Suites - Gallery Suites - Garden View Suites - Raffles Suite

  • 173 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 1,033 reviews

Our guest reviews for Raffles Jakarta

100% genuine reviews from our guests

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AccorHotels certified review
Jason Business - 07/12/2017
« Great stay »

My fourth stay at Raffles Jakarta and I look forward to coming back.

AccorHotels certified review
O. Business - 06/12/2017
« Ms »

very good

AccorHotels certified review
Syah A. Families - 06/12/2017
« First time visit and we’ll be back »

The moment we arrived at the hotel lobby, we were greeted and helped right away. Our check in experience was very quick, courteous and friendly. We had our 22 months old baby girl with us and the front desk lady was very sweet to her. She had asked for our daughter’s name and we thought she was just trying to make a small talk, but little did we know, on our second night there, our butler had come into our room and gave our baby girl a custom made Raffles teddy bear. It was such a pleasant surprise for her and she very happy to received the bear. We had booked 2 rooms and were able to get the connecting door rooms. The room it self was spacious and clean & the bed itself was very comfortable. There were plenty of room to sit when we had our family came over for a visit. We love that the hotel is connected to the mall without having to walk far at all. As we had our daughter with us, we needed easy access to entertainment for her. And we definitely appreciate the hotel staff picking us up from the theater after a late show, so that we didn't have to walk around the mall to get back to the hotel. The only three things that could be improve is first the breakfast meal. There was definitely a lot of choices to choose from which is always good, but when you look closely at the food, they didn’t look very appetizing. I believe it lacks color and should have better display to attract one’s eye. We’ve ordered a lot of room service during our stay and we have to say that the food was much more appetizing than the ones at breakfast. The second thing that could be improve is your pool. Yes, Jakarta is usually a hot weather city, but even with all the heat, when the pool is on the 14th floor it’ll occasionally get windy. Our suggestion is to have a heated pool and not just a jacuzzi. Jacuzzi are not allowed for young toddlers and when my daughter wanted to swim, no matter how excited she was to be able to swim, she only lasted 15-25 minutes the most with the cold ice water and the wind blowing at her before she would volunteer to get out of the pool on her own. The third thing that we would mention is that during our stay at Raffles our car was not able to be park in the hotel. Apparently there was an event ( a wedding I believe) at the hotel and or driver was told not to leave our car in the hotel parking spot, even though we were staying there for the whole weekend. Our driver was told because of the event, there’s not enough parking spot for the actual hotel guests. It was a bit of an inconvenience to not have our car around for the weekend. I believe that hotel guests should have priority to the parking spots at the hotel, not anyone else. Other than the breakfast, parking and the cold pool, our stay at Raffles has been a memorable one and we are definitely looking forward in staying there again in the near future. And we would like to once more say how much we appreciate the services that your employee has provided us during our stay.

AccorHotels certified review
Sha Business - 06/12/2017
« Comfortable stay »

professional staff; warm greetings from staff; i mistakenly put on DND light all day, staff emailed me to ask if i want room cleaning; i replied yes, but staff did not come in the end. however, i appreciate staff email and ask.

AccorHotels certified review
Halim Couples - 06/12/2017
« Mr. »

Our experienced staying at this hotel was unforgetable. We were warmly greated and have our welcoming drinks send to our room upon checked in. They also upgraded our room to garden view w/o extra charges. They really care for their patrons & do their best to accomodate all their needs. The room is spacious & the service is great too. Something to experience either for business stay or leisure.

AccorHotels certified review
Indri Families - 05/12/2017
« indri »

clean and good room interior design, good services, but the swimming pool space too small for children and need some playground near the pool

AccorHotels certified review
Sivea P. Business - 04/12/2017
« Always fantastic as usual! »

Friendly and efficient staff.The congee at breakfast has improved. The best part was my HAIRDRYER. Please ensure the team who attended to my hairdryer needs is congratulated. The cord is now the right length and the power is very strong, exactly what I wanted.

AccorHotels certified review
Imansyah B. Business - 04/12/2017
« Great hotel to stay »

it's a privilege to have stayed in Raffles Jakarta. Great location (near to my office), big room, welcome snack and drink, good facilities.

AccorHotels certified review
Anonymous Business - 04/12/2017

room is fine but service at restaurant and lobby bar is poor. getting a silver bird taxi was also difficult; compared to Shangrila or Fairmont Hotel.

AccorHotels certified review
Yose Business - 04/12/2017
« extremely satisfied : the room, pool, service (tough when the CS clean the room, our plastic lunchbox wasnt come back to us) »

the room is really good, clean. joging track is good, service is good (tough when the CS clean the room, our plastic lunchbox wasnt come back to us, but it was very ok for us...no problem), Staff offered an extra bed for free..(very thank you raffles hotel)....

AccorHotels certified review
Business T. Business - 04/12/2017
« I had a very comfortable stay. »

I was on a business trip and staying at Raffles was quite relaxing because of the spacious room, guest amenities and the staff. I was impressed with the attention to detail the staff had when it comes to service.

AccorHotels certified review
P. L. Y. Business - 03/12/2017
« Comfortable stay with great service from the staffs. »

The room is nice and well maintained. The staffs are attentive and professionally trained. The breakfast items were sumptuous and prepared with pride. Raffles has shown the industry a new level of standard to benchmark on! Well done and credits go to each and every single members in Raffles Hotel Jakarta!

AccorHotels certified review
Joni W. A. Business - 03/12/2017
« Beyond milestones and superb experience »

I am a frequent traveler where I spend more than 200 nights every year visiting countries around the world for both business and leisure. Raffles Jakarta is the best hotel for me this year albeit my Platinum status with SPG, Espire Elite with IHG, etc. Will definitely go back to this hotel for my next Jakarta trip....

AccorHotels certified review
Leo W. Business - 03/12/2017
« great staff, grear service »

my experience was great from the time i walk in the lobby. it has been pleasant from check in until my check out.

AccorHotels certified review
Satrian A. Business - 01/12/2017
« Impressive »

This is the first time for me & it was really impressive..

AccorHotels certified review
Alan W. Business - 30/11/2017
« manager »

WOnderful where all staff are kind and courtrous. Very impressed when your butler noticed I did not eat apples and offered alternatives.

AccorHotels certified review
Agus R. Business - 30/11/2017
« Outstanding luxury hotel experience »

Exquisite hotel, perfect location, superior staff

AccorHotels certified review
B. Business - 29/11/2017
« I had an awesome stay »

I had a very good experience staying with Raffles Jakarta. The room was spacious, clean and well designed. I got a butler who wrote to me every day on how he/she can give better service e.g. offer food or fruits. I received cupcake and very nice welcome drink on my arrival day. What can be improved is actually the cost of the stay, it is quite expensive compared to the other hotels. In addition, I requested for a late checkout to 2 pm instead of 12 pm on my last day. However, I didn't manage to get the request. Hopefully, Raffles Jakarta can take into the consideration of my suggestion for improvement.

AccorHotels certified review
Eigen Business - 29/11/2017
« feeling back at home »

It was a wonderful experience once again. I got a lovely surprise as I was welcomed to the Raffles Ambassador.

AccorHotels certified review
Anthony C. Business - 29/11/2017
« Good stay in Raffles »

The stay is wonderful with good service from the hotel. The hotel is also linked to a big shopping mall that good for family with kids.

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