Hotel - Raffles Jakarta
Raffles	 Hotel Raffles	 Hotel

Raffles Jakarta

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4.8/5 1,420 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Solarium
  • Outdoor playground for children
  • Tennis

Catering

  • 1 restaurant(s)
  • 2 bar(s)

Business services

  • 7 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Our rooms exude luxury. Elegant Indonesian aesthetics combine with modern technology supreme comfort and bespoke services.The hotel has 173 luxurious rooms and suites including the sublime 390 sqm Raffles Suite: - Raffles Rooms - Raffles Garden View Rooms - Signature Rooms - Artist Suites - Gallery Suites - Garden View Suites - Raffles Suite

  • 173 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 1,420 reviews

Our guest reviews for Raffles Jakarta

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Fitri Business - 19/04/2018
« Amazing »

Best room interior in the heart of jakarta

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. The Raffles Jakarta interiors are designed based on some of the artist Hendra Gunawan's famous works. We hope that this stay you have the opportunity to experience all the facilities in the hotel, and on your next visit we could arrange an art tour with our Concierge to get a unique look into the life and works of Hendra Gunawan. Thank you again for sharing your experience, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Ks L. Business - 19/04/2018
« Raffles Jakarta excellent »

Very professional and excellent customer services. Best i have experienced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for having the time to share your experience regarding your stay at Raffles Jakarta. We aim to provide the highest level of service, and we are honor to be named the best. It is our pleasure to serve you, and we are pleased to hear that you experienced a comfortable stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Anonymous Families - 19/04/2018

Very good Hotel, Unprofessional staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are very concerned to know that there are some of areas of our services that did not meet your expectation during your stay. We would appreciate an opportunity to communicate with you further in order to understand in detail what you have experienced during your stay. Kindly let me know if you are available for a quick call at your convenient time. We would be very grateful to have an opportunity to regain your trust in Raffles Jakarta. Thank you again for sharing your experience, and we hope to have the opportunity to welcoming you back at Raffles Jakarta in the near future. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Indra L. Families - 19/04/2018
« Relaxing weekend Getaway »

Very pleasant and enjoyable. The service was outstanding and all the staffs are extremely polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. Raffles Jakarta is a hotel that combines art and business, leisure and glamour, style and service. We are delighted to hear that your weekend gateway with us was enjoyable, and thank you for the kind words, it is very motivating. This positive feedback has been shared to the team, serves as an encouragement to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Julia Business - 18/04/2018
« Fantastic service, room and amenities! »

All the staff were super friendly and helpful. Everything was brilliant!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. Thank you for this motivating comment, this feedback has been shared to the team, and serves as an encouragement for us to continuously improve the quality of our services. We thank you for your continuous support, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Yusuf Business - 18/04/2018
« Highly recommended »

At first, I chose Raffles just because of the proximity to DBS Tower. But after staying, I can say Raffles is one of my most favorite hotel so far. It is not only grand, but also "warm" in terms of service, ambiance, and environment. I was quite impressed when the staff noticed that my daughter is having a cold and send a hot chocolate to our room. Wonderful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for having the time to share your experience at Raffles Jakarta. Our team is passionate to deliver the highest level of service. We are happy to hear that you experienced the legendary service of Raffles, we also delighted to hear that you and the family enjoyed the facilities and services during this stay.We hope your daughter has recovered, and we look forward to welcoming you and the family back at Raffles Jakarta. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Anonymous Business - 17/04/2018

Good service and facilities. I had an event, the team was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for having the time to share your experience at Raffles Jakarta. It is our pleasure to serve you. We are pleased to know that the event was successful, and all the guest experienced an enjoyable stay with us. We aim to provide the highest level of services, and this motivating feedback serves as anencouragement to all of us to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Jason X. Business - 17/04/2018
« Very relax and comfortable »

The service is very good. The smiling of the staff makes me cordial. The facilities are very good which makes me very comfortable. I just feeling at home. Security is also very good, which makes me safety. Additional the location is perfect and makes a lots of things convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for having the time to share your experience at Raffles Jakarta. We are pleased to know that you experienced a comfortable stay with us. Thank you for this motivating feedback, which encourages us to continuously improve the quality of our services. We look forward for your next trip to Jakarta, and to welcoming you back at your home away from home, Raffles Jakarta. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Anonymous Couples - 17/04/2018

I love this place; this is my second visit there and I will come back again because of the service and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. Thank you for your kind words, it is very motivating. We are delighted to know that you feel welcome during your stay at Raffles Jakarta, and experienced a comfortable time with us. This positive feedback has been shared to the team, and serves as encouragement strive to continuously improve the quality of our services. We look forward for your next trip to Jakarta, and have the opportunity to welcoming you back at your home away from home, Raffles Jakarta Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Alan W. Business - 16/04/2018
« Excellent service rendered. Am impressed with the care and services provided »

I should say each experience is better than the other. Wonderful service and care given to me during each of my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for having the time to share your experience at Raffles Jakarta. We are pleased to know that your stays at Raffles Jakarta have been excellent, and it is our pleasure to serve you. Thank you for this motivating feedback, and it has been shared to the team. This feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your continuous support, and we look forward to your next visit to Jakarta in the near future. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Peng K. N. Business - 14/04/2018
« Hotel staff are very caring. Room is very good quality and cleanliness. »

I have usually stayed for 1 or 2 nights. I wished I could stay longer to enjoy the hotel facilities. Gym and Cafe are very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are delighted to hear that your stays at Raffles Jakarta have been enjoyable, and thank you for your kind words. This motivating feedback has been shared to the team, and serves as an encouragement. Thank you for your continuous support, and we look forward to welcoming you back at your home away from home, Raffles Jakarta. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Ming Business - 12/04/2018
« Very pleasant and enjoyable stay »

The experience started pleasantly at the arrival and seamless check-in to the room. The hotel staff were friendly. All necessary amenities are provided in the spacious and comfortable room. Hotel is conveniently located with access to Lotte Shoppjng Centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. Thank you for he kind words, we are pleased to hear that your arrival experience was seamless, and enjoyed a comfortable time at our Raffles Room. We aim to provide the highest level of services, and it is our pleasure to serve you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Iman S. Couples - 12/04/2018
« Excellent »

I was celebrating my girlfriend birthday and planned to stay for the weekend in Raffles. The quality of the hotel was excellent and as I was expecting. Special thanks to Ms. Hubertha (Etha) that arrange a very perfect plan to give a birthday surprise to my girlfriend complete with the room decoration and cake. My girlfriend was super happy and it was one of the highlight of our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are honored to have the opportunity to celebrate this special moment at Raffles Jakarta. Once again, Happy Birthday, and may God bless with many more years. I have shared this motivating comment to Ms. Etha and team, and serves as an encouragement to all of us. Thank you again for sharing your experience, and we look forward to celebrate another special moments at Raffles Jakarta. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Nitin Business - 11/04/2018
« Artistic »

I love everything !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback, and we are pleased to hear that your stay was enjoyable with us. Thank you for your continuous support, and we look forward to welcoming you back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Anonymous Business - 11/04/2018
« Welcoming stay »

It was an absolute delight staying with Raffles Jakarta again. Really appreciate the small touches to make me feel more welcome. Once again. Love the chocolates in the room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are pleased to hear that your stays have been comfortable with us. It is our pleasure to serve you, and we look forward to welcoming you back. This positive comment has been shared to the team, and serves as encouragement to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Kevin J. Couples - 10/04/2018

Very comfy , perfect service !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience at Raffles Jakarta. We are delighted to hear that you experienced the legendary service of Raffles, and had a comfortable stay with us. Thank you for this motivating feedback, that encourage us to strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Irene Friends - 08/04/2018
« Outstanding Customer Service »

Raffles staff went out of their way to make my staycation as well as my birthday celebration a memorable one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. Thank you for this motivating comment, it is our pleasure to have the opportunity to celebrate your birthday, and delighted to hear that you experienced a comfortable and memorable stay. This positive feedback has been shared to the team, and serves as an encouragement to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back at Raffles Jakarta Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Edwinder S. Business - 08/04/2018
« Great hospitality »

Love the place and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are delighted to hear that you experienced a comfortable stay, and enjoyed the facilities at Raffles. It is our pleasure to serve you, and our passionate team look forward to welcoming you back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Emilie Business - 06/04/2018
« Fabulous stay at Raffles! »

Smooth from check-in to check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback, thank you and we are pleased to know that you experienced a fabulous stay with us. This motivating feedback has been shared to the team as an encouragement, and our passionate team look forward to welcoming you back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Assistant Director of Rooms

AccorHotels certified review
Chaerul I. Business - 05/04/2018
« Comfortable Experience »

The room is bigger than similar 5 star hotel in Jakarta. The bed is also comfortable. Very near to shopping mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive a positive feedback, we are pleased to hear that you experienced a comfortable stay and enjoyed the facilities in the room. Thank you for your note on the area for improvement, which will assist us to improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Assistant Director of Rooms

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