Hotel - Raffles Jakarta
Raffles	 Hotel Raffles	 Hotel

Raffles Jakarta

4.8/5 2,146 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
From
From 3200000.00 IDR Non member rate
From 3200000.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English

Leisure and activities

  • Swimming pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna (Paying)
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Tennis
  • Jogging track

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 7 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Our rooms exude luxury. Elegant Indonesian aesthetics combine with modern technology supreme comfort and bespoke services.The hotel has 173 luxurious rooms and suites including the sublime 390 sqm Raffles Suite: - Raffles Rooms - Raffles Garden View Rooms - Signature Rooms - Artist Suites - Gallery Suites - Garden View Suites - Raffles Suite

  • 173 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Coffee/tea making facilities
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 2,146 reviews

Our guest reviews for Raffles Jakarta

100% genuine reviews from our guests

Find out more
Adel A. A. Families - 14/01/2019 AccorHotels certified review
« Excellent »

for the third time i can describe it as wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are pleased to know that your stays have been enjoyable with us. I have shared your comments to all our colleague, and serve as an encouragement to all of us to continuously improve the quality of our services. Thank you for your support, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Ami M. Business - 14/01/2019 AccorHotels certified review
« Amazing hotel with super friendly staffs »

I like how the staff pays attention to the details. I did not bring prayer mat with me, and the cleaning service man noticed it and left one for me in the room with small note. What a nice gesture.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleague as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Joshua D. Families - 09/01/2019 AccorHotels certified review
« Personalized welcome »

The First impression was very pleasing and very personalized. My kids were so happy while they found the welcome card and set of a coloring book. Small matters and very good. Your staff also very passioned. Food was various and good. Overall, very recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are delighted to know that you and the family had a memorable time with us, also enjoyed the facilities at the hotel. It is our pleasure to serve you, and we look forward to welcoming you back at Raffles Jakarta. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Liliyan Families - 09/01/2019 AccorHotels certified review
« Very friendly »

The staffs are very friendly and helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleague as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Diana Couples - 09/01/2019 AccorHotels certified review
« Simply the best time, good rest and great service!! »

I love the design and the layout of the room, large space of the bathroom, great window view of Jakarta city! The service was excellent and the breakfast food was great with different varieties of International as well local food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are pleased to know that you experienced the best time during your stay with us. Thank you for you kind words, I have shared your comments to all our colleague, and serve as an encouragement to all of us to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Tara V. A. Families - 09/01/2019 AccorHotels certified review
« Great staycation experience »

It’s my 2nd time staying at Raffles Jakarta during the New Years Eve with the family. As usual we always go traveling before the NYE and go back to Jakarta for celebrating NYE. Why we choose Raffles Hotel for our staycation because it’s simply wonderful and the hospitality always superb. But last year the food on the breakfast are way better. Maybe you can improve more on that bit. Overall we had a splendid stay and everyone is happy. Keep the good work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Once again, Happy New Year to you and family. Thank you for your support, and we are pleased to know that your family had enjoyable stay and memorable time with us. Thank you for your comments in regards with the breakfast. This feedback has been shared to our Culinary Team for further improvement. On you next visit, we would be happy to know your preferred dishes for breakfast, our Culinary Team will be delighted to prepare it for you. Thank you again for sharing your experience, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Shahrizal M. S. Business - 08/01/2019 AccorHotels certified review
« Class personifies »

As a biweekly visitor, am always pleasantly surprised to be back. The hotel always finds ways to make you feel at home while also providing the best a hotel can offer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It is our pleasure to serve you, and we are pleased to know that your stays with us have been comfortable. I have shared this motivating comments to all our colleague, and serve as encouragement to all of us. Thank you for your support, and we look forward to welcoming you back at your home away from home, Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Rod Families - 04/01/2019 AccorHotels certified review
« Very Thoughtful »

Enjoyable. Very friendly services. Thanks for the great time. Would definitely come back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are pleased to know that you and family experienced an enjoyable time with us. It is our pleasure to serve you, and we look forward to welcoming you back at Raffles Jakarta. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Livia M. L. Couples - 04/01/2019 AccorHotels certified review
« The Beauty And Luxury Hotel of Raffles Jakarta »

The experience of staying in Raffles Jakarta is really fantastic. We can feel the beauty environment of the Garden Suite Room. The atmosphere is fresh and the staff at the hotel is very responsive and really helpful!! Besides that, the taste of the restaurant is very delicious. We will come back to experience such pleasure !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We are delighted to know that you have experienced one of our premium room, the Garden View Suite, and enjoyed the view and its facilities. Thank you for your motivating comments, I have shared to all our colleagues, and it serves an encouragement to all of us to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Rini A. Families - 04/01/2019 AccorHotels certified review
« Very nice clean beautiful hotel »

We really satisfied with the room, very clean and comfort. The staff was very nice n helpfull. But we're ecpecting more (fine) restaurant at the hotel, not just only one like right now.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are pleased to hear that you and the family had enjoyable time with us, and experienced seamless service delivery during your stay. Thank you for your comments in regards with the option of restaurant, on you future visits to Raffles Jakarta, allow us to arrange your preferred dishes with our in house Chefs. We will be very happy to have that opportunity. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Indrawan S. Families - 04/01/2019 AccorHotels certified review
« It is a 5 star hotel »

From check in until check out every detail its feel like a 5 stars. All treat you great. Room and facilities great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We are pleased to know that you experienced seamless services delivery during your stay with us. Thank you for your kind words, I have shared your comments to all our colleague, and serve as an encouragement to all of us to continuously improve the quality of our services. It is our pleasure to serve you, and we look forward to welcoming you back at Raffles Jakarta. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Yh. D. S. K. E. Families - 03/01/2019 AccorHotels certified review
« Excellent Service »

I would like to thanks all staff of the Hotel Raffles in Jakarta who treat me and my daughter very courteously with very efficient and disciplined service. I commend the staff named Johanna Tania, who did not stop giving me a smile when I wanted to ask help and questions. Thank you to you all. I will meet you again. Room 2515 Regards YH. Dato Sri Khazrul E.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are delighted to know that you experienced an excellent services during your stay with us. I have shared this motivating comments to Johanna Tania and all our colleagues, it serves as an encouragement to all of us. We look forward to welcoming you back at Raffles Jakarta. and have another memorable stay with us. Sincerely, Niluh Ratnasari Director of Rooms

Nghia Business - 02/01/2019 AccorHotels certified review
« Luxurious »

Good service and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are delighted to know that you experienced comfortable and seamless service delivery during your stay with us. This motivating comments have been shared to all our colleagues, and encourage us to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Siti A. Families - 02/01/2019 AccorHotels certified review
« perfect »

the hospitality were so great, the service were nice, the facility were absolutely perfect, and the spa was perfect. me and my daughter so happy to had a chance to staycation at the hotel. we definetely want to come back again very soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It is always a pleasure to receive positive feedback. Thank you for the kind words, I have shared this motivating comments to all our colleague, and serve as an encouragement to all of us to continuously improve the quality of our services. Thank you for sharing your experience, we look forward to welcoming you back at Raffles Jakarta, and have another memorable stay with us. Sincerely, Niluh Ratnasari Director of Rooms

Ivan C. Families - 02/01/2019 AccorHotels certified review
« First Class Hotel Experience »

The family and I had a memorable stay at the Raffles Jakarta over the festive season; after many years residing in Indonesia, this was undoubtedly one of our highlights making every step of the journey first class. A thumps up to all the employees who made this possible and a great recognition goes to the management for walking the talk, muchas gracias and wish you all a very successful 2019!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. Thank you for you kind words, it is very motivating. I have shared your comments to all our colleague, and serve as an encouragement to all of us to continuously improve the quality of our services. It is our pleasure to serve you. We look forward to welcoming you back at Raffles Jakarta, and have another memorable time with us. Thank you again for sharing your experience, wishing you and family a Happy and Prosperous Year! Sincerely, Niluh Ratnasari Director of Rooms

Anton Couples - 31/12/2018 AccorHotels certified review
« Our best short escape »

We had a short vacation at the Christmas Holiday with Raffles Jakarta. The service was very good and everyone welcomed us warmly. Thank you Raffles Jakarta for outstanding service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are delighted to know that you had a memorable time and experienced seamless service delivery during your stay with us. We look forward to welcoming you and family back to Raffles Jakarta, and have another enjoyable stay with us. Thank you again for sharing your experience, wishing you and family a Happy and Prosperous New Year! Sincerely, Niluh Ratnasari Director of Rooms

Dwilda S. Families - 29/12/2018 AccorHotels certified review

All is perfect including room, swimming pool, breakfast and service. Comfortable, safe and quiet as well as satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are delighted to hear that you experienced an excellent stay with us, and enjoyed the facilities at the hotel. it is our pleasure to serve you, we look forward to welcoming you and family back at Raffles Jakarta, and have another memorable stay with us. Thank you again for sharing your experience, and wishing you a Happy and Prosperous New Year! Sincerely, Niluh Ratnasari Director of Rooms

Paulyn S. Families - 29/12/2018 AccorHotels certified review
« I put Raffles Hotel in the same class as St Regis »

I got some ‘nice surprises’ that distinguished Raffles from other hotels (like fruit kebab as refreshments in the pool, good quality tooth brush, but (I suggest) the toiletries shouldn’t be differentiated between the Raffles room and the suites)). As written in the title above, I put Raffles in the same class as St. Regis and demand a same level of service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. Thank you for your kind words, it is very motivating. I have shared your comments to all our colleague, and serve as an encouragement to all of us to continuously improve the quality of our services. Thank you again for sharing your experience, wishing you a Happy and Prosperous New Year! Sincerely, Niluh Ratnasari Director of Rooms

Jeffrey K. Families - 29/12/2018 AccorHotels certified review
« SURPASS GREAT EXPECTATIONS! »

Had very high expectations because of the Raffles brand. Must credit the team for the service that surpass my great expectations! Wife & baby had a most comfortable & memorable stay. Awesome service & meticulous pampering felt throughout our stay! Kudos to Niluh, Michael Volker, Atika, Akbari & the rest of the team! Much appreciated!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your kind words, it is very motivating. We are delighted to hear that you and family experienced comfortable and memorable stay with us. I have shared your comments to Volker, Atika, Akbari, and all our colleague. It serves as an encouragement to all of us to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcoming you back at Raffles Jakarta. Have a pleasant day, wishing you and family a Happy and Prosperous New Year! Sincerely, Niluh Ratnasari Director of Rooms

Tata M. Business - 28/12/2018 AccorHotels certified review
« Nice hotel with good foods »

Nice hotel with many varian delicious local cake dan fresh seafood

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are pleased to know that your stay was enjoyable with us. Thank you for your support, and we look forward to welcoming you back at Raffles Jakarta. Thank you again for sharing your experience, and wishing you a Happy and Prosperous New Year! Sincerely, Niluh Ratnasari Director of Rooms

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 3200000.00 IDR Non member rate
From 3200000.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates