Raffles Jakarta 5 stars

Customer review rating 4.8/5 2,941 reviews
Raffles Jakarta
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located in Mega Kuningan central business district

  • Room starting at 60 m² with separate living area

  • Legendary butler service

  • Complimentary WiFi connection throughout the hotel

  • Facilities: outdoor jogging track, gym, kids club and award winning Raffles Spa

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Jogging track
Catering
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel

Hotel location

Raffles Jakarta

Ciputra World 1
Jl Prof Dr Satrio Kav 3 5
12940
jakarta
indonesia

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO-HATTA INTERNATIONAL APT At 31km / 19 miles

GPS :-6.224434, 106.8240648

Our accommodations

Our rooms exude luxury. Elegant Indonesian aesthetics combine with modern technology supreme comfort and bespoke services. The hotel has 173 luxurious rooms and suites including the sublime 390 sqm Raffles Suite: - Raffles Rooms - Raffles Garden View Rooms - Signature Rooms - Artist Suites - Gallery Suites - Garden View Suites - Raffles Suite

Raffles King Room NS

  • Max. number of persons: 3
  • Area: From 60
  • Coffee/tea making facilities

Raffles Twin Room NS

  • Max. number of persons: 3
  • Area: From 63
  • Coffee/tea making facilities

Raffles Garden View King NS

  • Max. number of persons: 3
  • Area: From 60
  • Coffee/tea making facilities

Signature King Room NS

  • Max. number of persons: 3
  • Area: From 60
  • Coffee/tea making facilities

Raffles Garden View King SK

  • Max. number of persons: 3
  • Area: From 60
  • Coffee/tea making facilities

Raffles King SK

  • Max. number of persons: 3
  • Area: From 60
  • Coffee/tea making facilities

Raffles Twin Room SK

  • Max. number of persons: 3
  • Area: From 63
  • Coffee/tea making facilities

Artist Suite King NS

  • Max. number of persons: 3
  • Area: From 97
  • Coffee/tea making facilities

Gallery Suite King NS

  • Max. number of persons: 4
  • Area: From 136
  • Coffee/tea making facilities

Artist Suite SK

  • Max. number of persons: 3
  • Area: From 97
  • Coffee/tea making facilities

Gallery Suite King SK

  • Max. number of persons: 4
  • Area: From 135
  • Coffee/tea making facilities

Garden View Suite King NS

  • Max. number of persons: 4
  • Area: From 135
  • Coffee/tea making facilities

Garden View Suite King SK

  • Max. number of persons: 4
  • Area: From 135
  • Coffee/tea making facilities

Raffles Suite King Twin NS

  • Max. number of persons: 4
  • Area: From 390
  • Coffee/tea making facilities

Our restaurants and bars

ARTS CAFE BY RAFFLES

Type of cuisine: International

A refined buffet of brunch classic and signature Arts Café entrees. Expect a virtual tableau of art and cuisine, where the palette of sights, sounds, textures and aromas from open kitchens create a delightful sensory experience.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE WRITERS BAR

Type of cuisine: International

Enjoy our bespoke tea and coffee blends with a treasure trove of pastries and savouries and signature cocktails with elegant tapas for your evenings.

Lunch

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NAVINA POOL BAR

Photo non contractuelle / Strictly non binding

Located between the lush tropical Hendra Gunawan garden, enjoy a light meal at Navina Pool bar. Relax by the poolside in the afternoon sun and cool off with refreshing juices, cocktails and tapas.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 2,520

  • Maximum capacity: 3,000 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Raffles Jakarta

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

2,941 reviews

outstanding services

Customer review rating 4.8/5

R. Business - 10/10/2019 AccorHotels review

hi Raffles team, Thanks for your great services, I'll back next tuesday see you again regards R.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

Excellent

Customer review rating 4.8/5

Demina Business - 10/10/2019 AccorHotels review

Very satisfied

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

Amazing

Customer review rating 4.8/5

Craig B. Friends - 09/10/2019 AccorHotels review

Fantastic hotel

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

Well taken care, feel at home!

Customer review rating 4.8/5

Sheila Business - 09/10/2019 AccorHotels review

Impressed that Raffles Hotel still remembered my comments in 2018 and gave me a garden view room this time. Butler, Meilani even bothered to write a short note checking what types of fruits I like since she/he noticed I didn't eat those placed in the room. Thumbs up for the excellent service!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

Exceptional service from an exceptional hotel.

Customer review rating 4.8/5

Anonymous Business - 08/10/2019 AccorHotels review

I was unwell during my business stay with Raffles and was feeling horrible. I was taking medication and wanted more fruits. I called housekeeping and they came with additional water and fruits. The staff was attentive and tried his best to make my stay comfortable.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

US Military Medical Planner

Customer review rating 4.8/5

Jeff W. Business - 08/10/2019 AccorHotels review

The service was extremely professional and everyone on the staff went above and beyond.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

best hotel in town

Customer review rating 4.8/5

P. Business - 08/10/2019 AccorHotels review

I love the hotel interior, the service from your employee in every section. the public toilet is very clean. Indonesian people would like to have a toilet spray. so please equip the toilet with spray. i came for meeting in there, and my family accompanied me during my stay. It's amazing, 5 of us can sleep very well on your large bed. usually in other hotel, i will bring a small fold-able bed /traveling bed for extra bed in the room. My kids love your swimming pool and the large playground and also the inhouse playland for kids. if it is possible, do lower your price, so it's affordable for Otoritas Jasa Keuangan to make you in our hotel list. The hotel like Westin in Kuningan, Kempinski in HI is in our hotel list.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

Marvelous

Customer review rating 4.8/5

Willy Business - 08/10/2019 AccorHotels review

I am totally satisfied by the services and the hospitality from all the staffs and everyone inside-outside the hotel. Keep up the good work guys!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

Very good

Customer review rating 4.8/5

Lisa J. Business - 07/10/2019 AccorHotels review

Nice view room, so comfortable

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms
Customer review rating 4.8/5

H. F. L. Business - 07/10/2019 AccorHotels review

The butler is very thoughtful to have sent me message prior my stay and he provided me chocolates after noticed I did not eat the fruits he provided earlier and suggested I reach out to him should I have any fruits preference.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

7 Stars Hotel

Customer review rating 4.8/5

Wael A. Business - 06/10/2019 AccorHotels review

I’m a frequent traveler and what I have experienced in Raffles hotel will be a 7 stars services.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

Everything was wonderful

Customer review rating 4.8/5

Sayed Business - 06/10/2019 AccorHotels review

It was my best time in this hotel , after China, Korea , New Zealand hotels, Raffles hotel was the best , especially people was very respectful and helpful, they serviced our rooms two times a day, we had snacks at afternoon which was excellent. I hope one day I can bring for a visit to Jakarta and I am sure I will stay in Raffles. Thank you

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms
Customer review rating 4.8/5

Almutaieib F. Business - 06/10/2019 AccorHotels review

excellent stay and staff

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

Thank you for the care shown

Customer review rating 4.8/5

Eileen C. Business - 06/10/2019 AccorHotels review

Nothing to improve. Fabulously kind staff who are helpful in every way

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleague as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

Great stay albeit short

Customer review rating 4.8/5

Viktor Business - 06/10/2019 AccorHotels review

Great rooms, service and location

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

Good

Customer review rating 4.8/5

Anggita Families - 06/10/2019 AccorHotels review

We enjoyed our stay at raffles hotel jakarta, but a little bit dissapointed because when we locked ourself outside the room (the key was not working), we called from the phone near the lift but still had to wait for almost 30 minutes.. (i just finished swimming with my 7 mo baby).. so my husband had to go down by himself

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms
Customer review rating 4.8/5

Anonymous Business - 06/10/2019 AccorHotels review

Excellent High touch services, everyone is awesome

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

Awesome experience

Customer review rating 4.8/5

D. C. Business - 06/10/2019 AccorHotels review

Absolutely the best

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms

Excellent Service

Customer review rating 4.8/5

Nina D. Families - 04/10/2019 AccorHotels review

All staffs are friendly. Ms. JOHANNA assist our check out tine, we are satisfied with her service. Room is superb, other facilities are OK. Unfortunately, welcome drink offered by FO only one (room occupied 2 - perhaps we can get 2 drinks offered). The breakfast foods are not tasty. Hope next stay, we can enjoy the tasty breakfast. Thank you.

Dear Valued Guest, Thank you very much for your response and for your very valuable feedback. I am definitely grateful for each of the points, as it helps us to see from a guests’ point of view and we may improve accordingly. We are going to constructively take all of your points below to improve the experience upon your next visit. We sincerely hope that we may welcome you back in the near future, and please let me know personally if I may make arrangements for you. Sincerely, Hubertha Affendi Assistant Director of Rooms

Elegance and top service

Customer review rating 4.8/5

Ingunn S. Business - 03/10/2019 AccorHotels review

My stay was simply amazing. The staff are so observant, and service minded - always present. The hotel has wonderful ambiance, and everything is of high quality. The food served at our event was great, and the lounge had a great selection both for the evening and breakfast. The only thing I have to comment in a negative way, is that the lounge ran out of the good wine.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hubertha Affendi Assistant Director of Rooms
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