Hotel - Raffles Jakarta
Raffles	 Hotel Raffles	 Hotel

Raffles Jakarta

4.8/5 1,991 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English

Leisure and activities

  • Swimming pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna (Paying)
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Tennis
  • Jogging track

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 7 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Our rooms exude luxury. Elegant Indonesian aesthetics combine with modern technology supreme comfort and bespoke services.The hotel has 173 luxurious rooms and suites including the sublime 390 sqm Raffles Suite: - Raffles Rooms - Raffles Garden View Rooms - Signature Rooms - Artist Suites - Gallery Suites - Garden View Suites - Raffles Suite

  • 173 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Coffee/tea making facilities
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 1,991 reviews

Our guest reviews for Raffles Jakarta

100% genuine reviews from our guests

Find out more
Peggy Friends - 10/11/2018 AccorHotels certified review
« Relaxing »

We had an overnight layover and was very pleased with this hotel for service, ambience, and the relaxing roof top pool and bar. It also had a great work out room.

Adnan S. Business - 10/11/2018 AccorHotels certified review
« happy »

nice

Johnnie T. G. G. Couples - 09/11/2018 AccorHotels certified review
« Excellent Birthday Trip for my Wife »

The experience was impeccable and the rooms were well appointed, quiet and very clean. The staff were very attentive to details, decorating the room to surprise my wife for her birthday! She was very delighted! The staff have done an outstanding job! Thank you!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for choosing Raffles Jakarta to celebrate this wonderful moment. We are delighted to know that you and wife enjoyed the stay and have a memorable time with us. It is our pleasure to have this opportunity to serve you, and we look forward to welcoming you back and have another celebration. Once again, Happy Birthday to madam, and wishing another year full of blessing. Sincerely, Niluh Ratnasari Director of Rooms

Desmond C. Business - 09/11/2018 AccorHotels certified review
« Always a fan of Raffles Jakarta »

Excellent.

Z. Business - 09/11/2018 AccorHotels certified review
« Feel good »

Relaxed & convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleague as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Umesh P. Business - 09/11/2018 AccorHotels certified review
« 1st class courteous service »

From start to finish, the Raffles hotel is designed a d staffed to delight the customer. The rooms are large and immaculately furnished. The staff is courteous and trained to address customer needs. The food in the restaurants is beautifully presented and delicious. Overall, a job well done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. Thank you for your kind words, we are honor to be named the best, and it is our pleasure to serve you. We are pleased to know that you experienced an excellent stay with us, and enjoyed the facilities at the hotel. Thank you for your continuous support to Raffles Jakarta, and we look forward to welcoming you back in the near future. Sincerely, Niluh Ratnasari Director of Rooms

Anand Business - 08/11/2018 AccorHotels certified review
« Short & sweet »

Not bad...enjoyed the check-in, morning wake-up call with coffee, airport pick & drop, courteous staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleague as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Simon C. Friends - 07/11/2018 AccorHotels certified review
« Excellent hotel that definitely worth to visit again on next trip »

Nice, warmth, and friendly staff during check in. Room decor is nice without thoughtful layout

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleague as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Anonymous Business - 07/11/2018 AccorHotels certified review
« Excellent »

The rooms are wonderful, the service from meet and greet to check out is flawless. The breakfast is beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. It is our pleasure to serve you, and thank you for your kind words, it is very motivating. We are pleased to know that your stays have been excellent with us, and all of us at Raffles Jakarta look forward to welcoming you back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Alan W. Business - 07/11/2018 AccorHotels certified review
« Consistent excellent service »

Always a pleasure to stay at raffles JKT. Staff are warm, friendly and helpful. Great hospitality all the time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are delighted to know that your stays have been excellent with us. Thank you for your kind words, this has been shared to all our colleague, and serve as encouragement to all of us. Thank you for your support to Raffles Jakarta, and we look forward to welcoming you back in the near future. Sincerely, Niluh Ratnasari Director of Rooms

Carmen A. Business - 04/11/2018 AccorHotels certified review
« Beautiful »

Everyone was super helpful, i did have breakfast at Arts Cafe every morning, and dinner at the buffet. I only got told of the special menu which you can order during my dinner and then my last breakfast.... but that's ok. I thought dinner was not very good compared to the breakfast. the Sushi (raw fish) was out on the buffee well before i arrived and still there when i left, it wasn't even sitting on ice.... this is a problem...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. Thank you for your kind notes, it is very motivating. I have shared to all our colleague, and serve as encouragement to all of us. We apologize for the services and quality that did not meet your expectation during breakfast and dinner at Arts Cafe. We thank you for sharing your experience, I have shared this to our Culinary and Food & Beverage team. Rest assured, we have taken your feedback as an opportunity for us to improve. Thank you again for sharing your experience, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Ivette T. Business - 04/11/2018 AccorHotels certified review
« Another great experience at Raffles Jakarta »

I've always enjoyed staying at the Raffles and I was not disappointed this time: the hotel and room was fantastic as usual. Food was delicious. Staff were attentive and very polite. Great variety of food at breakfast, and transportation arrangement has improved this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are delighted to know that your stays have been enjoyable with us. Thank you for you kind words, I have shared this motivating comments to all our colleague, and serve as encouragement to all of us. Thank you again for sharing your experience, and we look forward to welcoming you back at your home away from home, Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Selena Business - 02/11/2018 AccorHotels certified review
« Very warm welcome and amazing experience »

It was a very good one in which everyone including the housekeeping team are extremely hospitable. Every details are very well thought of (ie: complimentary chocolates, fruits, etc). There is room for improvement with the staff's proficiency in English. The comprehension may be lacking among the staffs like house keeping, etc. However, they were very courteous and helpful to seek help from other staffs to help the clients.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are pleased to know that you experienced an amazing stay with us, and it is our pleasure to serve you. Thank you for your note in regards with the English proficiency, and we apologize for any inconvenience you have experienced. We strive to continuously improve the quality of our services, once again thank you for sharing your feedback. We look forward to welcoming you back at Raffles Jakarta, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Jan B. Couples - 02/11/2018 AccorHotels certified review
« Very very good, top service »

Very professional staff, all well organized, diner buffet super and Spa/swimming pool and garden at 14 Floor are awesome, best hotel in Jakarta by far

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleague as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Horst Business - 02/11/2018 AccorHotels certified review

It was a warm and relaxing expierence

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are delighted to know that you experienced a comfortable stay with us, and we have the pleasure to serve you. I have shared this motivating comment to all our colleague, and serve as an encouragement to all of us to continuously improve the quality of our services. We look forward to welcoming you back at Raffles Jakarta in the near future, and have another memorable stay with us. Thank you again for sharing your comment, and wishing you a great weekend. Sincerely, Niluh Ratnasari Director of Rooms

Adeline Business - 02/11/2018 AccorHotels certified review
« Good hospitality and good services »

It was a good experience staying at Raffles Jakarta. Staffs were helpful and I felt a warm welcome from the hotel. Room was clean and quiet which is good to relax in the room. Marshal, a waiter in the art cafe was friendly and helpful during my breakfast time on the past few days when I was there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are delighted to know that you experienced a comfortable stay with us, and I have shared your motivating comments to Marshal and all our colleague. Your feedback serves as an encouragement to all of our colleague as we strive to continuously improve the quality of our services. Thank you again for sharing your comment, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

David Business - 02/11/2018 AccorHotels certified review
« Fantastic »

The Raffles Jakarta experience is always a delight anywhere in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are pleased to know that you experienced a fantastic stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleague as we strive to continuously improve the quality of our services. Thank you for your continuous support, and we look forward to welcoming you back at your home away from home, Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

Eddie Business - 01/11/2018 AccorHotels certified review
« FANTASTIC!!! »

Excellent quality hotel and magnificent staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleague as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Eric Business - 29/10/2018 AccorHotels certified review
« Great stay »

Great customer service from the front office to the bartender!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. Thank you for your kind words, it does motivate us to continuously improve the quality of our services. I have shared your comments to all our colleagues, and all of us at Raffles Jakarta look forward to welcoming you back in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Niluh Ratnasari Director of Rooms

Anonymous Business - 29/10/2018 AccorHotels certified review
« Ms veronica »

I enjoyed my stay . Everything was good except bed and pillow too soft for my liking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at Raffles Jakarta. We are pleased to hear that you experienced an enjoyable stay with us. Thank you for your comments in regards with the bed and pillow. On you next visit, we would be happy to present the selection of pillows available at the hotel, and make the arrangement of the bed following to your preference to ensure you have a comfortable rest. Thank you again for sharing your experience, and we look forward to welcoming you back at Raffles Jakarta. Sincerely, Niluh Ratnasari Director of Rooms

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