Hôtel de la Coupole - MGallery 5 stars

TripAdvisor rating 4.5/5 158 reviews
Hôtel de la Coupole - MGallery
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Hotel extras

  • The only 5 stars international hotel in Sapa

  • Direct access to Fansipan cable car station

  • A shopping mall is located in the same building, at the second and third floor

  • A unique selection of bars and restaurants, guarantees a unique dining experience

  • 249 uniquely decorated rooms guarantee an authentic experience of the local culture

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Hôtel de la Coupole - MGallery

1, Hoang Lien Street
Sapa District
Lao Cai Province
33000
sapa
viet nam

Tel: +842143629999

Fax: (+84)2143709999

Contact email

Check-in from 14h00

Check out up to 12h00

  • HANOI - SAPA BUS :   HANOI - SAPA Sapa

  • By plane

    NOI BAI At 290km / 180 miles

  • By train

    LAO CAI At 60km / 37.28 miles

GPS :22.334686, 103.840433

Our accommodations

Design inspiration from the minority tribes of Sapa and French Haute Couture welcomes you with an enchanting mix of fashion, culture and heritage. All rooms have spacious balconies where one can view Sapa's landscape, town square or hotel courtyard.

CLASSIC ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 33
  • Most of the accommodation: Balcony *

* Subject to availability

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33
  • Most of the accommodation: Balcony *

* Subject to availability

SUPERIOR ROOM , 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 33
  • Most of the accommodation: Balcony *

* Subject to availability

  • Mini Bar

SUPERIOR ROOM , 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33
  • Most of the accommodation: Balcony *

* Subject to availability

  • Mini Bar

DELUXE ROOM , 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 33
  • Most of the accommodation: Balcony *

* Subject to availability

  • Mini Bar

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33
  • Most of the accommodation: Balcony *

* Subject to availability

  • Mini Bar

DELUXE SUITE , 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 75
  • Most of the accommodation: Balcony *

* Subject to availability

  • Mini Bar

EXECUTIVE SUITE , 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 80
  • Most of the accommodation: Balcony *

* Subject to availability

  • Mini Bar

PRESIDENTIAL SUITE , 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 116
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Mini Bar

Our restaurants and bars

CHIC

Type of cuisine: French

An haute couture-inspired French restaurant where customers can dine in a grand yet intimate setting, with refined French dishes infused with local ingredients and a carefully-curated wine list.

Lunch

06:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CACAO

Type of cuisine: Cafe

A French style bakery featuring master crafted Marou chocolates, freshest bakeries, pastries, and macarons perfectly blended with Cacao's signature hot chocolate drink.

Lunch

07:00 - 13:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

13:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ABSINTHE

Photo non contractuelle / Strictly non binding

A rooftop bar and lounge featuring a combination of wine, cocktails and tapas. With an external fireplace for guests to enjoy the mountain range, Absinthe is where effortless luxury and natural surrounding meet to create a unique sense of place.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 435

  • Maximum capacity: 570 people

  • Maximum banquet capacity: 336 people

Find out more

Our guest reviews for
Hôtel de la Coupole - MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

434 reviews

tripadvisor

TripAdvisor Rating 4.5/5

158 reviews

Excellent Hotel

TripAdvisor rating 4.5/5

Rony R Friends getaway - 16/10/2019 TripAdvisor review

We stayed in the Mgallery by Sofitel hotel in SAPA for 2 nights and we were really sad when this stay ended. The hotel was really great!! The hotel staff welcomed us with warm and friendly hospitality and they did endless efforts to support and to make our time there unforgettable. they tried to help and advise in anything, they answered to all of our requests and it was amazing. On top of that, the hotel atmosphere and decoration, the amazing rooms, the excellent breakfast and all of the above, did our stay there to be just great, unforgettable and we would love to come again and stay for a longer time. Want to thank the hotel staff for the great time that we had in this hotel

loved Bobbins kids club

Customer review rating 4.7/5

Kim D. Families - 10/10/2019 AccorHotels review

loved Bobbins kids club however some of the staff, especially in the lobby cafe was not well versed in the FB menu. asked for soup of the day, she said there wasnt a soup of the day and that it meant the pho and bun cha.

Dear Kim Elisabeth D., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.7/5

Eran V. P. Families - 10/10/2019 AccorHotels review

Everything was perfect

Dear Eran Ahron Veler p., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mostly Satisfied

Customer review rating 4.7/5

Anonymous Friends - 09/10/2019 AccorHotels review

Service was very good and was happy with the room. My issue was during checkout I was very unsatisfied with the way it was handled which put a dent on my stay.

Dear Aiham A., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

feeling transport back to '20s and overindulge...

Customer review rating 4.7/5

Ada C. Couples - 09/10/2019 AccorHotels review

We were very impressed & absolutely loved it ! skilfully decorated vintage with bold colours, attention to detail is impeccable & the pool is lavishly decorated - loved it !! Spoilt for choice at breakfast too We have a lovely time & fabulous stay, will come back again !

Dear Pooi Kwang C., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was an amazing hotel. We love it. We truly enjoy our stay in your hotel.

Customer review rating 4.7/5

L. C. G. Couples - 08/10/2019 AccorHotels review

First, I would like to express my sincere thanks to Ms. Tra, the receptionist who handles my booking direct with the hotel without my credit card, as I have to cancel all my cards due to I lost my phone few days before I travel to Sapa, and all my card info was at risk due to possibility of information got stolen. I am glad the booking went well.

Dear Chin G. L., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The best hotel I’ve ever been to so far

Customer review rating 4.7/5

Minji L. Friends - 06/10/2019 AccorHotels review

It was an excellent experience to stay in the hotel. Everything was perfect including services, hotel design, swimming pool, the room, and location of the hotel. All hotel employees can speak English and that impressed me since other hotels were not same as this hotel. I’m willing to stay Hotel De La Coupole again if I visit Sapa for the future. It’s the best hotel in Sapa. Please don’t waste your time to search different hotels when you found this hotel is available.

Dear Minji l., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Best hotel I have ever been !

Customer review rating 4.7/5

Daniel S. Couples - 04/10/2019 AccorHotels review

Perfect location Best service I have ever had in my life at hotels Fantastic breakfast with unbelievable variety Fantastic spa - we did a massage me and my wife was great

Dear Daniel s., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful hotel

Customer review rating 4.7/5

David N. Families - 03/10/2019 AccorHotels review

The architecture of the hotel was pretty impressive. The breakfast was ok and the same on both days we stayed. We wish there were more varieties.

Dear David Hoang N., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.7/5

Anonymous Couples - 03/10/2019 AccorHotels review

I stayed here for my first anniversary.how amazing customers service.they decorated room and gave me pretty cake for free.i love this hotel and will be back

Dear Thi Minh Thuy L., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great

Customer review rating 4.7/5

Jess Solo - 02/10/2019 AccorHotels review

Great hospitality overall

Dear Jessica L., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was like I lived with art

Customer review rating 4.7/5

Sarika A. Couples - 02/10/2019 AccorHotels review

I admire vintage work and when we were exploring Sapa, my partner came across this hotel and he knows how much I admire old heritage inspired designs. He showed me the website and but it was our last day at sapa. then we extended our trip to Sapa to stay at hotel de la coupole. I loved the interior. I wish we had more days to stay there. The range of fruit juice options at breakfast was great. I didn't get that many at France to be honest. I liked it. The only one problem we faced was the air conditioning. oh it was so hot. my partner could barely sleep the whole night. since Vietnam is very humid, it made it worse for us. we called the reception and they sent someone to have a look. All he did was increase and decrease the temperature and said it would work. it didn't. Even though I would love to revisit but may be for this reason my partner wouldn't. I must include we were greeted with a Russian guy and I feel terrible I forgot his name. he was very welcoming to us. Helped us with luggage and all. He also narrated me the history of the place and that the art pieces were collected from France. This totally made a difference knowing about it. I looked at the hotel like I was looking at art. Please bestow my good wish to him.

Dear Sarika A., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback regarding our hotel design. I will share your comments with our team, especially Mr. Valentine - our Russian Front Office member. I will also take note on the issue with the air-conditioner as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Helpful staff and beautiful hotel

Customer review rating 4.7/5

Teri Couples - 01/10/2019 AccorHotels review

The most aesthetically beautiful hotel we've ever visited made even better by such helpful and accommodating staff - in particular Meryl was fantastic. We tried to book a motorbike but my partner struggled to ride, so the concierge gave us our money back and was reassuring. After we checked out we climbed a local mountain and the hotel kept our bags then let us shower and hang around all afternoon while we waited for our bus.

Dear Teri May H., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. Ưe It is always a pleasure to receive positive feedback. I will share your comments with our team. I am glad to know that our service at Front Office met your expectation and we will share your comment with Ms. Meryl. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Short trip but good hospitality.

Customer review rating 4.7/5

Anonymous Families - 01/10/2019 AccorHotels review

I have stayed just one night with my family. All facilities are excellent and gorgeous. I had experience for pool and breakfast. We appreciate that we had have a nice time. Just one complaint, your staff guided us to 6 people table when we have a breakfast at restaurant. However, during we were choice breakfast at buffet area, another Vietnamese customer were coming and seated at the same table . I came back the table and I noticed it then I tell to them to move another table but they didn't accept. No one help us and finally we moved to another table by our self. I understand Vietnamese culture but foreign customer doesn't like to seat same table with strangers. I wish you to train the all staff will coordinate properly for foreign customer.

Dear Mr. SHIGETAKA Y., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will also take note on the issue with breakfast table and ensure our staff will be more observative as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The best hotel in Sapa

Customer review rating 4.7/5

Intrakseila H. Friends - 01/10/2019 AccorHotels review

I really appreciated the services, every staffs were so welcome to our group of eight people. Everything is so perfect. The only matter to me was when I checked in. A receptionist asked me deposit 1 million VND per room, so total 4 millions VND as I had booked 4 rooms. Actually, I had booked our rooms via Booking, so I wondered why she asked me like that. Didn't Booking send any notification to the hotel system? Anyway, There was no issue when I checked out with another receptionist tomorrow morning.

Dear Intrakseila H., Thank you for taking the time to tell us about your experience at the Hôtel de la Coupole - MGallery. I am sorry that your experience at our Front Office did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Just Wonderful !

Customer review rating 4.7/5

Ted N. Couples - 30/09/2019 AccorHotels review

Love the heated pool, the central location, the decor of hotel and the executive suit .... attentive services from staff, good breakfast, and of course, the view from the 10th floor.

Dear Thi n., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback about our hotel design, breakfast, Le Grand Bassin pool and the location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Relaxing stay at Hotel dela Coupole

Customer review rating 4.7/5

Ctl Solo - 30/09/2019 AccorHotels review

My stay was smooth from check in to check out. My room got upgraded for free. The lobby receptionist allowed me to check in earlier and check out at a later time. The food was excellent and the ambiance so relaxing.

Dear Carlo L., We very much appreciate your comments for our Front Office and Dining services regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A little service goes a longer way.

Customer review rating 4.7/5

A. Friends - 30/09/2019 AccorHotels review

Last month ,I Booked classic room, And was told all classic rooms are having the garden. Hence, I paid for an upgrade for a superior room with valley view. This month , I booked a superior room with valley view and was first given a room with a garden view. They only gave me the right room after I made a request for it . Would appreciate if the right room was given during my check in .

Dear Lawrence A., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive guests feedback. Please kindly accept our apologise for room view confusion, this is a learning experience for us to improve our pre-arrival service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing experience

Customer review rating 4.7/5

Marina I. Couples - 30/09/2019 AccorHotels review

The hotel just great, the staff extremely nice. The design of the hotel just incredible. Would highly recommend to our friends to stay there. We had the best massage in the spa. The swimming pool just amazing. The only thing that the food in the restaurant a bit expensive. But we really enjoyed our stay.

Dear Marina I., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback about our staff and hotel design. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful hotel

Customer review rating 4.7/5

Lac D. Couples - 25/09/2019 AccorHotels review

We were very impressed with the facility, and services are exceptional. We only think it would be nice if you can provide some drawers in the room, so we can keep our stuff hidden, rather than being laying on the desktop

Dear Mr. Lac Van D., We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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