Hotel - ibis Osaka Umeda
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Osaka Umeda Hotel

4.5/5 16 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • Drink vending machine

Business services

  • Copy/print service available
See all services

The economy hotel is perfect for business and leisure travellers.

Hotel location

Our rooms

The Standard Double Room features a Double bed, flat screen LCD TV, work desk and free WIFI.The Standard Twin Room features 2 Single beds, a flat screen LCD TV, work desk and free WIFI.

  • 181 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Drink vending machine
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 106 reviews

Our guest reviews for ibis Osaka Umeda

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating 16 reviews
Calvin T. Couples - 09/12/2018 AccorHotels certified review
« Fantastic »

Staff were really friendly and helpful. Albeit room was small, it was comfortable and well furnished.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CALVIN T., We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

William Families - 08/12/2018 AccorHotels certified review
« Rooms for improvement »

Took an hour to locate ur hotel. No specific instruction on your website to guide. Too many tall buildings around so using google map to navigate guided wrong way. Underground also not accurate. Rooms are good but small. Breakfast is simple but no change for both mornings. Front desk did not present Menbers letter and not familiar with members previlage .

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM, Thank you for taking the time to tell us about your experience at the ibis Osaka Umeda (Opening November 2018). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Osaka Umeda Front Staff

Regina C. Couples - 08/12/2018 AccorHotels certified review
« Excellent location and great value for money. »

The shower is great with good water pressure and easy controls. Good sized shower room too. Only one minor point that can be improved was that the toiler seat was way too warm. My thighs felt dehydrated and itchy from the high temperature. Ample staff to service the reception counter at all times. Highly efficient and always with a smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Regina C., We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). We're very sorry about the toilet seat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Avril L. Friends - 05/12/2018 AccorHotels certified review
« Very comfortable room n super Convinient location »

Overall experience is good. The front desk can speak fluent English and understand our need. I think there is rooms for improvement for housekeeping. They should be more considered of customer’s need. For example they can help to fold the clothes properly on the bed and also replace clean mugs with mugs filled with leftover water or tea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Avril L., We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Sy S. Families - 05/12/2018 AccorHotels certified review
« Clean, great location »

Would have appreciated more flexibility at check in time having arrived on a 6am flight

Our hotel has responded to the review
Our hotel has responded to the review

Dear SY S., We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Huilong X. Couples - 05/12/2018 AccorHotels certified review
« Perfect property and lovely staff »

I love this location, and I feel so comfortable with this hotel, the staff are friendly and service is so professional. I’d like to leave comment with 真澄, and the gentleman in front office who checked me in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HUILONG X., We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Leong Couples - 04/12/2018 AccorHotels certified review
« Basic comfort »

New hotel in good location. Great reception staff, polite and helpful. Standard smallish room. Good breakfast at good price. Will stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leong, We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Hans-peter B. Solo - 04/12/2018 AccorHotels certified review
« Good location,good atmosphere,fair price »

I used this new Ibis first time. I visit Japan for more than 30 years for business and also privately. Location near Umeda is perfect since almost all stations are nearby as well as unlimited shopping and amusement areas and restaurants of any kind. The service is great, I also got voucher for one dinner dish and breakfast. Meals are satisfactory. Lobby/workingspace: available for guests, quite unlimited and well used. Rooms are fashionable: the shower-room is spacey, the bedroom is rather narrow, though within standard considerding location in the heart of Osaka. Overall and if you stay a short time it is a good a recommendable deal. It is not ideal if you have large luggage or need the room to work inside (for this a large lobby with many working places is available).

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANS-PETER B., We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Aaron E. Solo - 03/12/2018 AccorHotels certified review
« Very convenient brand new hotel with very good service »

Brand new. Adjacent to Osaka train station. Good service. Good breakfast. Small rooms as expected in Japan. Will recommend also as a base to explore the Kansai region as direct train service available to cities around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aaron E., We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Anonymous Business - 03/12/2018 AccorHotels certified review
« Very clean and new, super conveniently located »

Satisfactory although some basic services (such as courier) were not available

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Kende C. Families - 03/12/2018 AccorHotels certified review

Room is Cozy and comfortable. Staff are nice and helpful. Prefect Location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENDE C., We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Sammi Friends - 02/12/2018 AccorHotels certified review
« Good experience overall. »

Good location and facilities and staff were also very kind. Breakfast was good, too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sammi, We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Daniel Business - 02/12/2018 AccorHotels certified review
« exceptional »

Everything about this hotel was exceptional. Great value, welcoming and warm service, functional rooms (small, but who really cares). Perfect place to stay if you just need somewhere to crash after a big day/night out in Osaka.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

D Solo - 28/11/2018 AccorHotels certified review
« Very clean accommodation with friendly staffs. »

Very clean hotel to stay in. breakfast is okay and staffs are very friends to welcome you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D, We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Sujoy Solo - 27/11/2018 AccorHotels certified review
« Comfortable New Hotel »

Overall it was good, nice breakfast spread but no chocolate croissant on my last two mornings. Room was on the small side, but for one person it was perfectly fine. The only downside was the staff using the lifts in the morning getting on and off on so many floors and filling up the lift. At one point I had six staff in the lift going to 4 different floors which took a long time. They also held up the lift on some floors while waiting for other staff to come.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUJOY C., We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we must apologize that behaviour of our cleaning staff. We will share your feedback to the department and have training for them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda team

Mr L. Families - 27/11/2018 AccorHotels certified review
« quite good, location is great »

its relatively small for 3 person (including a 3yr old child) overall experience is great, nice staff , new hotel, but the bedsheet didn't change even i place the card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). We’re very sorry about no changing bed sheets. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Manas M. Friends - 24/11/2018 AccorHotels certified review
« Good experience »

Good experience overall, though quality of toilet tissues and range of items at breakfast need to be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manas M., We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Versus A. H. Friends - 24/11/2018 AccorHotels certified review
« Amazing Stay »

Good New Hotel in Umeda.. Near with arcade shopping place.. Near with Umeda station.. Good crew of this new hotel, but a Lil bit weak In English speaking.. But they are so helpful.. I will back to stay here when I coming to Umeda

Our hotel has responded to the review
Our hotel has responded to the review

Dear VERSUS AGUS H., We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Nick B. Families - 24/11/2018 AccorHotels certified review
« New European Style Hotel in central Osaka - Umeda »

Brand new hotel in nice location, well connected, comfortable beds, excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick B, We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

Ms. L. Solo - 23/11/2018 AccorHotels certified review
« I recommend this hotel to anyone ! »

This is one of my best hotel experience. Ibis Osaka Umeda hotel is new (openned in Nov 2018) , clean, quiet (yes!), comfortable bed/pillows, modern decoration. It is so conveniently located, with only 3 minutes walk to Umeda subway/JR/Hankyu line. It is close to Shin Hankyu hotel where you can take direct bus to both Osaka and Kan Sai international airport. It is also next to premium department stores and many affordable shopping centers. Alao, within 3 minutes of walk, you will find plenty of nice restaurants and local food. What's most impressive is the hotel's friendly and professional stuff. I left all the clothes that I bought in Osaka at a small restaurant near Ibis hotel (Warau - delicious Japanese food at very affordable price. Strongly recommend !!!) when I was in a hurry to catch a bus to airport. As I could not speak Japanese, so I called Ibis hotel for help. What really touched me was a lady called Maho. Ms. Maho not only called the restaurant, explained to them my situation, but also gave them clear instruction how to get from the restaurant to the hotel. The communication went back and forth for a few times. Ms. Maho showed a lot of patience in the whole process. She also updated me very timely by email the whole progress. Ms. Maho and Ibis Osaka Umeda hotel really showed to me what hospitality stand for. They completed my Osaka visit. I would recommend Ibis Osaka Umeda hotel to anyone ! I am very sure that you will have a nice experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L, We very much appreciate your comments regarding your stay at the ibis Osaka Umeda (Opening November 2018). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Osaka Umeda Front Staff

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