Novotel Ambassador Seoul Dongdaemun Hotels & Residences 5 stars

Customer review rating (ALL Rating) 4.5/5 1,328 reviews

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Description

Hotel extras

  • Central Seoul location, just a few minutes walk from subway station

  • 331 guest rooms and 192 residences with connecting rooms available

  • 1 restaurant and 3 bars including a stunning rooftop bar

  • Enjoy the outdoor infinity pool, Indoor swimming pool, fitness area & sauna during your stay

  • Kids zone is open between 8am and 8pm (Closed the first Tuesday of every month)

Our accommodation(s)

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Hotel location

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro, Jung Gu
04561 SEOUL
South Korea

GPS:37.566388, 127.004313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,328 reviews

TripAdvisor Rating  4.5/5  581 reviews

Certificate of excellence 2023

Great stay away

Customer review rating 4.5/5

Jan O. Couples - Confirmed reviews ALL

The location is ideal for those on the north side of the river. Ideally situated for transport (bus and train) with the airport limo bus at the doorstop. There is also free shuttle bus that leaves 3 times a day with quite a few drop-off locations at nearby tourist destinations. The breakfast buffet is extensive with asian and western menu and a great selection of hot and cold options. Another plus is the large, airy and sunny breakfast room that is well staffed.

Dear Jan M O., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jay Jin Duty Manager

Very good

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very good

Dear Hsiu-hui K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beh Huh Duty Manager

Central location

Customer review rating 4.0/5

Jordan Families - Confirmed reviews ALL

The breakfast, lounge and bar all had nice food options. Kids enjoyed the pool but do remember to bring a swim cap or you'll need to buy one.

Dear Jordan S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beh Huh Duty Manager

Nice hotel with competitive rates, but not at 5-star level

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Overall clean, modern and well equipped hotel, with a decent location in Seoul, but would not rate this as a 5-star establishment when compared to other 5-star alternatives in Seoul; lacking a bit on the overall standard in the rooms (bed, feel/condition of interior, scope & type of amenities), although the pool and gym was both spacious and modern, and staff was very friendly and forthcoming. Like all hotels in Seoul, the breakfast is ridiculously expensive, but there are plenty of significantly lower priced Korean & western alternatives within walking distance This hotel should definitely be on your shortlist if you are looking for a well equipped, modern & clean accommodation in Seoul, but if you’re looking for a “5-star” experience (and is willing to spend more) I would look elsewhere

Dear Haakon M., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jay Jin Duty Manager

Customer review rating 5.0/5

C. C. Y. Families - Confirmed reviews ALL

Nice rooms and Deli cafe with excellent proximity to logistics and food outlets.

Dear Cheong y. C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jay Jin Duty Manager

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Other web-users rate our hotel

  • 969 reviews 9.6/10 Location
  • 1,184 reviews 7.8/10 Room
  • 1,025 reviews 8.7/10 Service
  • 10 reviews 9.2/10 WiFi
  • 500 reviews 8.4/10 Cleanliness
  • 316 reviews 8.9/10 Breakfast
  • 271 reviews 8.8/10 Vibe
  • 248 reviews 8.7/10 Food

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