Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel 5 stars

TripAdvisor rating 4.5/5 303 reviews
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
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Hotel extras

Enrich your trip with Genie Phone! Try our hotel smart concierge service phone which provides free international calls and data, lists of fine restaurants, tour sites information and so on, while you stay in our hotel.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • INCHEONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro
Jung Gu
04561
seoul
korea, republic of

Tel: +82234258000

Fax: (+82)234258001

Contact email

Check-in from 15h00

Check out up to 12h00

  • DONGDAEMUN H&C PARK STATION :   LINE 2 4 5 EXIT 12

  • By plane

    GIMPO INT AIRPORT At 29.48km / 18.32 miles

  • By plane

    INCHEON At 68km / 42.25 miles - Shuttle paying

  • By train

    DONGDAEMUN DDP STA At 0.4km / 0.25 miles

  • By train

    SEOUL STATION At 5.5km / 3.42 miles

GPS :37.566388, 127.004313

Our accommodations

Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort and high end facilities: 1 Queen bed with ensuite shower, large work area, 55" LED TV, WiFi, minibar, hair dryer, iron, safe. Up to 2 adults and 1 child. Choose comfort and space for short-term and extended stay. The modern, spacious Residence room features a comfortable bed with en-suite bath/shower, work area, 55" TV, WiFi, washer, dryer and kitchen facilities. Up to 2 adults and 1 child.

Standard Room with 1 queensize bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 queensize bed

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 3 single beds

  • Max. number of persons: 4
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Residence Deluxe 1 Bedroom with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Residence Deluxe 1 Bedroom with 3 Single beds

  • Max. number of persons: 4
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 queensize bed

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Residence Premier 1 Bedroom with 1 Kingsize bed

  • Max. number of persons: 3
  • Area: From 81
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Suite with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Residence Studio with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

FOOD EXCHANGE ALL DAY DINING

Type of cuisine: International

The premium All Day Dining restaurant, Food Exchange, features a wide variety of Korean, Japanese, Chinese, Western and American favourites. With a comfortable atmosphere and modern interior, it is an ideal venue for business and social events.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELI

Type of cuisine: Cafe

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Our Gourmet Bar at the lobby features a variety of coffee and tea selections, French inspired cocktails as well as other beverages along with various dessert and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOF TOP BAR

Photo non contractuelle / Strictly non binding

Roof Top Bar features an outdoor pool side bar and a stylish lounge with contemporary design

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 330

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Novotel Ambassador Seoul Dongdaemun Hotels & Residences

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,195 reviews

tripadvisor

TripAdvisor Rating 4.5/5

303 reviews

Excellent Service & Nice Rooms

Customer review rating 4.5/5

Wai L. Families - 04/09/2019 AccorHotels review

I have emailed the hotel for several requests before we stayed in the hotel. They're super helpful and finished all my requests. Besides, the rooms are super nice, my parents comments that this is one of the cleanest room they have stayed. Only one little comment to the breakfast, we have stayed in the hotel for 3 nights, and everyday the food is the same xD if the food can slightly change a bit, it would be great~ Overall, we extremely satisfied in this stay

Dear Wai Wai L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Excellent

Customer review rating 4.5/5

Eva Solo - 04/09/2019 AccorHotels review

Excellent location, many shops and restaurants nearby, room kept very clean, good lighting, enough amenities, shower water temperature was very good, arrange me to suite room with acceptable charge, let me have an enjoyable holiday! Hope can give me one more chance to live this room on my next trip to your hotel.

Dear Yiwa W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager

clean & pleasant stay

Customer review rating 4.5/5

Patrina Couples - 03/09/2019 AccorHotels review

As this is a fairly new hotel, the rooms are clean but one sad thing is the bathroom is huge but only one wash basin and does not comes with bath tub. The outdoor swimming pool is small and the sun bed comes with a charges. This is the first time I come across a hotel impose charges on sun bed. And thus, i saw some pool users lying on the floor on their bath towel all over the place. I think this does not looks good and makes the whole place so cramp. Hence, I decided not to use the pool.

Dear Ngee Teck A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Nice Hotel to stay

Customer review rating 4.5/5

Clare C. Couples - 02/09/2019 AccorHotels review

Good location, 1 min away from the airport shuttle and half min to subway entrance. Very good in room space and good value of money. Close to Dongdaemun shopping area which takes 10 min on foot.

Dear Chi Ming Clare C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Services included with reservation were not explained at the checkin

Customer review rating 4.5/5

Alice Y. Couples - 31/08/2019 AccorHotels review

Services included with reservation were not explained at the checkin. Could not use the pool and the staff would not reimburse pool coupon for a different date.

Dear Kyung Alice Y., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Paul Sohn

Present and comfortable

Customer review rating 4.5/5

W. Y. T. Families - 27/08/2019 AccorHotels review

Generally welcoming and present. Minor issues with the sink in the room was resolved very efficiently. Children facilities was well maintained.

Dear Yiu T. W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Nice hotel for family stay

Customer review rating 4.5/5

Rupinder S. Families - 25/08/2019 AccorHotels review

Our experience was generally very positive. The rooms were of good nice with minimal decor and furniture, which makes them feel spacious. The bathrooms were very big - the sink and countertop, the shower area and toilet. The public spaces were nice, including the outdoor pool and bar area (the views are very nice especially in the evenings). I would recommend that the menu be improved especially for people who are not meat lovers.

Dear Rupinder S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Excellent!

Customer review rating 4.5/5

Kasana Families - 25/08/2019 AccorHotels review

Great location with high quality staffs. Excellent room in terms of sleep quality, decoration and space. Very good staffs.

Dear Kasana S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Great team and facilities

Customer review rating 4.5/5

Kenichi M. Business - 25/08/2019 AccorHotels review

The team was very professional. Only the downside was the elevator which was very slow. I’ve enrolled for Le Club before departure but seems like the points are not added, can you please check?

Dear Kenichi M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The Accor Le Club Membership point has been accumulated by today. Sorry for the inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn
Customer review rating 4.5/5

Ms T. Families - 24/08/2019 AccorHotels review

It was an overall good experience. The place is peaceful and conducive. Location is good. Would be good if there was variety to breakfast choice.

Dear T. Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn
Customer review rating 4.5/5

Trenton D. Solo - 22/08/2019 AccorHotels review

My experience for the most part was good at the hotel, very comfortable but unfortunately two times I ate room Service that involved meat I got very sick and had to stay in my room For 3 out of the 7 days I was there.

Dear Trenton D., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the room service that you mentioned, we will internally check with relative department. Hope you feel well now and thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Excellent

Customer review rating 4.5/5

Jovita Families - 18/08/2019 AccorHotels review

The room was clean enough. The service from front desk , concierge both are excellent during my 7 days there. Will coming back definitely

Dear Jovita K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Convenient

Customer review rating 4.5/5

Davey Families - 10/08/2019 AccorHotels review

It was great but I discovered the wooden floor had a damage. It would have been great if that was fixed before our stay. It was disappointing that my kids could not go to the roof-top swimming pool. Breakfast was great but it would be even better if some cuisines had changed a bit to serve different appetites.

Dear Davey Guin-Fu M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Good but could have been better

Customer review rating 4.5/5

Natalie Families - 09/08/2019 AccorHotels review

Very nice staff but the room was not clean despite being “cleaned” by housekeeping, the elevators were very crowded and slow. Swimming pool was very over crowded, and therefore no room to swim. But the staff were friendly and nice about any of our needs.

Dear Nokyoung H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant, comforty and very convenience

Customer review rating 4.5/5

T. S. B. D. Friends - 07/08/2019 AccorHotels review

room was big and spacious with fully equipped bathroom/toilet. the beds were so comfortable and could easily fall asleep.... right type of pillow

Dear Swee Bee D. T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Comfortable stay

Customer review rating 4.5/5

Gordon T. Couples - 07/08/2019 AccorHotels review

Nice hotel with comfortable room and good location. Service is excellent except the swimming pool arrangement. The first Accor hotel I stayed charged additionally for sunbed in the pool. The pool was so overcrowded with kids and affected other guests using the pool.

Dear Chun Kit T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Great

Customer review rating 4.5/5

Grant W. Business - 02/08/2019 AccorHotels review

Very clean and new great food and location

Dear Grant W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Overall a nice experience but of coz still room for improvement

Customer review rating 4.5/5

Thomas L. Families - 01/08/2019 AccorHotels review

Overall experience is good. Yet Long waiting time during breakfast must be improved. It is a plus if the gym is 24-hour.

Dear Siu Pan L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn
Customer review rating 4.5/5

Anonymous Families - 01/08/2019 AccorHotels review

Hotel environment everything is OK, but everyday take breakfast i need spend about 20-30minutes to waiting, i think need to improvement

Dear Pui Man L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Fantastic

Customer review rating 4.5/5

Anonymous Couples - 01/08/2019 AccorHotels review

Perfect

Dear Cheung Pui H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn
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