Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel 5 stars

TripAdvisor rating 4.5/5 270 reviews
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
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Hotel extras

Enrich your trip with Genie Phone! Try our hotel smart concierge service phone which provides free international calls and data, lists of fine restaurants, tour sites information and so on, while you stay in our hotel.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • INCHEON
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro
Jung Gu
04561
seoul
korea, republic of

Tel: +82234258000

Fax: (+82)234258001

Contact email

Check-in from 15h00

Check out up to 12h00

  • DONGDAEMUN H&C PARK STATION :   LINE 2 4 5 EXIT 12

  • By plane

    GIMPO INT AIRPORT At 29.48km / 18.32 miles

  • By plane

    INCHEON At 68km / 42.25 miles - Shuttle paying

  • By train

    DONGDAEMUN DDP STA At 0.4km / 0.25 miles

  • By train

    SEOUL STATION At 5.5km / 3.42 miles

GPS :37.566388, 127.004313

Our accommodations

Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort and high end facilities: 1 Queen bed with ensuite shower, large work area, 55" LED TV, WiFi, minibar, hair dryer, iron, safe. Up to 2 adults and 1 child. Choose comfort and space for short-term and extended stay. The modern, spacious Residence room features a comfortable bed with en-suite bath/shower, work area, 55" TV, WiFi, washer, dryer and kitchen facilities. Up to 2 adults and 1 child.

Standard Room with 1 queensize bed

  • Max. number of persons: ‌3
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 queensize bed

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 3 single beds

  • Max. number of persons: ‌4
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Residence Deluxe 1 Bedroom with 1 kingsize bed

  • Max. number of persons: ‌3
  • Area: From 53
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Residence Deluxe 1 Bedroom with 3 Single beds

  • Max. number of persons: ‌4
  • Area: From 53
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 queensize bed

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Residence Premier 1 Bedroom with 1 Kingsize bed

  • Max. number of persons: ‌3
  • Area: From 81
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Suite with 1 kingsize bed

  • Max. number of persons: ‌3
  • Area: From 44
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Residence Studio with 1 kingsize bed

  • Max. number of persons: ‌3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

DELI

Type of cuisine: Cafe

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FOOD EXCHANGE ALL DAY DINING

Type of cuisine: International

The premium All Day Dining restaurant, Food Exchange, features a wide variety of Korean, Japanese, Chinese, Western and American favourites. With a comfortable atmosphere and modern interior, it is an ideal venue for business and social events.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Our Gourmet Bar at the lobby features a variety of coffee and tea selections, French inspired cocktails as well as other beverages along with various dessert and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOF TOP BAR

Photo non contractuelle / Strictly non binding

Roof Top Bar features an outdoor pool side bar and a stylish lounge with contemporary design

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 330 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Novotel Ambassador Seoul Dongdaemun Hotels & Residences

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

723 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

270 reviews

Excellent

Customer review rating 4.5/5

Anonymous Business - 08/06/2019 AccorHotels certified review

The staff was friendly, room was always clean and the food was great.

L. Joongseop님께, Novotel Ambassador Seoul Dongdaemun Hotels & Residences 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 객실부 당직지배인 손창현

Good location, helpful and friendly staff, hotel is nice and new!

Customer review rating 4.5/5

Z. Y. Business - 06/06/2019 AccorHotels certified review

If breakfast time could be half an hour or one hour longer during the weekends...the desk is a bit small for work.

Dear Y. Z., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Good

Customer review rating 4.5/5

기. Couples - 03/06/2019 AccorHotels certified review

Good

기. 고객님께, Novotel Ambassador Seoul Dongdaemun Hotels & Residences 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 또한 고객님께서 주신 체크인 관련하여 다시 교육 진행 했으며 고객분들이 체크인시부터 아웃시까지 보다 편안하고 만족하실만한 서비스를 제공할 수 있도록 최선을 다하도록 하겠습니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 오진아 객실부 팀장

It was a short and satisfactory stay.

Customer review rating 4.5/5

Henry L. Solo - 03/06/2019 AccorHotels certified review

Experience was good though the working of the Genie room device was not that smooth given accents.

Dear Henry Wing Kong L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gina Oh Front Office Manager

Sweet night with Novotel

Customer review rating 4.5/5

Jiho Families - 02/06/2019 AccorHotels certified review

Ultra standard service hotel.

P. Jiho님께, Novotel Ambassador Seoul Dongdaemun Hotels & Residences 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 칭찬해 주셔서 감사합니다. 더 잘 해내갈 수 있는 자신감과 용기를 받아 더욱 좋은 모습 보여드릴 수 있도록 노력하겠습니다. 감사합니다. 객실부 송창현 드림.

Wonderful

Customer review rating 4.5/5

Connor Families - 29/05/2019 AccorHotels certified review

Thankful that the team can cater our early check in request!

Dear Connie Hong Nie Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Enjoyable experience, friendly staff and great facilities

Customer review rating 4.5/5

Adam N. Business - 29/05/2019 AccorHotels certified review

Enjoyed the experience

Dear Adam N., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

A tranquil plae to stay in a bustling, massive city.

Customer review rating 4.5/5

Andy G. Couples - 27/05/2019 AccorHotels certified review

Loved the staff from start to finish. Thoroughly professional and friendly. rooms were clean and spacious and view from the top floors outstadning.

Dear Andy G., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel with nice staffs.

Customer review rating 4.5/5

Licca Families - 23/05/2019 AccorHotels certified review

Location is good, staffs are very helpful, rooms are comfortable.

Dear Man Wa C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5

John S. Business - 21/05/2019 AccorHotels certified review

You’re restaurant is consistently not satisfactory. Breakfast buffet food is not hot, Luke warm at best. I had dinner and the restaurant only offers one type of red wine by the glass. Very disappointing.

Dear John S., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Paul Sohn

Wonderful

Customer review rating 4.5/5

Anonymous Couples - 20/05/2019 AccorHotels certified review

Everything was catered for and very helpful staff

Dear Seniz S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gina Oh Front Office Manager

Excellent customer service

Customer review rating 4.5/5

Jamie Families - 20/05/2019 AccorHotels certified review

Excellent customer service

Dear Jamie W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Nice stay

Customer review rating 4.5/5

Yeahman Couples - 19/05/2019 AccorHotels certified review

Great location, nice and confortable room with smart bathroom

Dear Manuel M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Excellent

Customer review rating 4.5/5

Kelvin W. Families - 19/05/2019 AccorHotels certified review

Living in a peaceful and safe place

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and looking forward to see you in near future. Sincerely, Noah Kim Duty Manager
Customer review rating 4.5/5

Rowena G. Couples - 18/05/2019 AccorHotels certified review

brief stay for 2 nights lovely appointed rooms rooftop pool amazing on check out the concierge didn't come and help with our bags from floor 20 (reception) to the foyer (level 1) - I thought that was odd for a 5 star hotel. I asked and I was told that I need to take them???

Dear Rowena G., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Paul Sohn

Good and excellent

Customer review rating 4.5/5

C. K. W. Couples - 16/05/2019 AccorHotels certified review

Location is good.Comfortable bed,very nice staff and welcome drink was provided.

Dear Ka W. C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Good, clean and convenience

Customer review rating 4.5/5

M. Families - 14/05/2019 AccorHotels certified review

Hotel provided Good services. Give residences warm and comfort stay. Suggest to know more on the sub-way exit. Lack of English translation on the use of equipment in kitchen areas. Not enough sockets in kitchen areas.

Dear Wai Yiu Brenda M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, Thank you for advice our kitchen area. We prepared already english version manual. We look forward to the next accomodation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackson Song
Customer review rating 4.5/5

Anonymous Families - 14/05/2019 AccorHotels certified review

Very good

Dear Shan Lung H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very New & Spacious Hotel

TripAdvisor rating 4.5/5

Leone L Family - 13/05/2019 TripAdvisor review

The hotel is very new and the room is spacious. The kitchen is well equipped. Everything is above standard. But just 1 tiny note if your group plan to have another new hotel - please consider installing 2 bathroom basins if the bathroom counter top is that big. Because I am living in a triple room and there is only 1 basin whereas the counter top is super long.

Dear guest, Thank you for choosing to stay at Novotel Ambassador Seoul Dongdaemun Hotels&Residences. First of all, we are sincerely grateful for this kind comments you have left for us. We will share your comments with our team. Especially, your feedback about the basin is very useful for us. We will refer to it in the future improvements. Your kind words have been passed on to our team and it will certainly motivate us to further develop our service of staff for the benefit of valuable guests, such as yourself. Once again, thank you for your kind and warm review about your experience at Novotel Ambassador Seoul Dongdaemun Hotels&Residences. We would like to welcoming you in the future and hope your next visit will be as pleasant as the previous one. Thank you so much. Kind regards, Minsook Cho General Manager Novotel Ambassador Seoul Dongdaemun Hotels&Residences

Miss Karen J.

Customer review rating 4.5/5

Karen J. Business - 11/05/2019 AccorHotels certified review

I’ve stayed with this establishment twice now with a very good experience on both occasions, keep up the great job you are doing. Thanks for everything Karen J.

Dear Karen Elizabeth J., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn
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