Hotel - Mercure Paris Gennevilliers Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Gennevilliers Hotel

4.0/5 239 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • LATE CHECK-OUT UP TO 6PM (Paying)
    • EARLY CHECK IN FROM 8AM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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The Mercure Paris Gennevilliers hotel will open in March 2018. The industrial-style decor with its sophisticated blend of style and modernity pays tribute to Gennevilliers' manufacturing heritage.

Hotel location

Our rooms

The hotel Mercure Paris Gennevilliers has it all: free dedicated fiber-optic WIFI, safe, minibar, tea, coffee, biscuits, welcome products and a smile on arrival.Whether your stay is for business or pleasure, our beautiful new medium or large double or twin rooms for 1 or 4 people will appeal to all tastes. We can't offer an ocean view but the atmosphere in the bar is amazing.

  • 144 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Iron in room
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 239 reviews

Our guest reviews for Mercure Paris Gennevilliers Hotel

100% genuine reviews from our guests

Find out more
James Business - 29/11/2018 AccorHotels certified review
« Noisy and uncomfortable »

Nice to have a new hotel so close to the offices I regularly have meetings. Such a shame the bed has gap in the middle that cause I dip, making sleep uncomfortable and interrupted. I’m additon to interrupted sleep due to the bed, my room adjoined the lift meaning I continually had lift noise and people going in and out of the lift right by my room. I also had a faulty key and no apology which didn’t start my stay off very well!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMESMR D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was personnally at the reception that night , so I do apologize if I haven't been kind when I gave back the key that didn't work. Indeed , I had a technical probleme with the computer at that time , and I agree with you my face looks like close maybe and not open enough to the guest request . I also take into account your opinion about the bed , that need to be well tied. I will check that point . Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I agin apologize and I hope to see you in the future . Sincerely, Nadege Morbois Deputy Manager

Anonymous Business - 19/11/2018 AccorHotels certified review
« Nice new hotel, but quite remote for Metro/RER access »

Nice stay, asked for a "lower/smaller" pillow as my neck didn't like the large pillows supplied. No other choices were available. That disappointed my wife and myself.

Annette Business - 15/10/2018 AccorHotels certified review
« Great Value for money »

Very nice new and fresh hotel, the room was clean and well equiped. The food offer in the restaurant great in quantity and quality. The location was handy for me as my office is just across the road, however it is a bit far out the city if that's what people are after. The staff were friendly, especially the young lady who checked me in late on Sunday night!

Andrew Business - 10/10/2018 AccorHotels certified review
« Overly minimalistic and overly priced »

Noisy metal coathangers on a noisy metal frame...instead of a wardrobe. Room service quite acceptable in taste and quality but why on earth is it not possible to order a burger or club sandwich. Air conditioning is quite ineffective and when the window is open, prepare to be eaten alive by mosquitoes. Staff very friendly. Very high price considering what's on offer....typical of all Paris hotels, the prices go to astronomical levels during the exhibition season and you get nothing more for your money.

Steve P. Solo - 10/10/2018 AccorHotels certified review
« Excellent hotel »

Friendly staff, fantastic room, acknowledgment of my Accor status.

Sergio P. Business - 09/10/2018 AccorHotels certified review
« Relaxing in a friendly ambient »

It was the first time at this Hotel: all was according the expectations. I also had dinner in the hotel and I liked it (very good quality). Thanks. I hope the level will be maintained during the time.

Jonathan Business - 08/10/2018 AccorHotels certified review
« Was expecting more from a Mercure hotel »

Room have a good size and are clean. However amenities are very basic. Restaurant is over priced for the choice and quality it delivers. The breakfast is also rather basic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gennevilliers. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brune, General Manager

W. Couples - 02/10/2018 AccorHotels certified review
« Satisfactory »

Nice, well-decorated and cosy ground floor. Clean room and warm staff. But strange damages on door frame and AC not active/not working.

Jezza72 Business - 01/10/2018 AccorHotels certified review
« 1 night in Gennevilliers »

Did on line check in to save time when arriving at the hotel, that was a waste of time as had to wait 15 minutes to check in any way due to large party in front of me. ate in the restaurant in the evening food was very good. room are excellent and so is wifi.

Anonymous Business - 21/09/2018 AccorHotels certified review
« Nicely new, restaurant could be better »

The room and the hotel are new and in excellent conditions. The room was large and had a comfortable sofa'. Enough plugs for charging several devices. Bed comfortable. Yet some details could be better: it would benefit of a wardrobe instead of a bar with hangers. Restaurant a la carte menu had 4-5 choices with appealing names; taste turned out to be bland. Also for one appetiser (pulp) quantity was scarce, and the hummous an airy emulsion rather than creamy. Breakfast choice also limited.

Jyoti H. Business - 18/09/2018 AccorHotels certified review
« Satisfactory »

It was pleasant. In our first room, the aircon was not working properly so it was very hot at night. Once we let the staff know, we were moved to another room. The service in the restuarant was slow and cooked food was cold by the time it arrived. Even though we would have liked to use the restuarant more often, we decided to eat out. One staff even called the Louvre to enquire about my lost phone. Thank you very much for this. Overall the hotel is comfortable, clean and staff very helpful.

Angus M. Business - 18/09/2018 AccorHotels certified review
« There were good and bad points. »

Good points: Room was quiet, clean, bed and shower were very good, I slept well. Bad points: The furnishings in the room were too basic for a Mercure - felt more like a budget hotel, e.g. desk and wardrobe were just cheap metalwork. It felt like the room had been built too quickly, e.g. the tap wobbled, the toilet seat was not on straight, the flooring had not been laid properly. Also the shower gel dispenser was empty. The evening meal was good, but the service was extremely slow. Many people were complaining, there weren't enough staff. People were asking for drinks that never arrived.

Jack Business - 11/09/2018 AccorHotels certified review
« Nice hotel nice room, nice people. But the restaurant is really not at level. »

A very nice hotel with good price, perfect room and employees. Restaurant is the bad point. I am usually satisfied , and not a "hard" customer, but waiters was a little bit lose, he mixes plates and looks lost. And 28 euros for a small piece of beef filet, with one spoon of mashed potatoes is very excessive.

Krishan S. Families - 06/09/2018 AccorHotels certified review
« Great but can be improved »

It was nice and pleasant. But it will be great if the * staff can speak English. * breakfast choices must be extend * housekeeping staff/ supervisors should understand client's requirements ( should understand English) * housekeeping staff must pay attention to room refrigerator ( drink items)

Yshole Couples - 05/09/2018 AccorHotels certified review
« ... »

Ok, except chairs for breakfast which were not comfortable at all (a disgrace for Mercure) we were parked in a corner because of chinese guests (as we were told) which we did not see...

Pat Business - 21/07/2018 AccorHotels certified review
« Clean but too noisy »

The hotel is new but the door of the room and other door make a lot of noise and the first person who wakes up in the morning, dictates your sleep. Please readjust the doors and make the room sound prof

Rob B. Business - 11/07/2018 AccorHotels certified review
« Hotel »

It is a new and nice hotel, good location. However felt that the management and staff is not well trained. The reception area was not staffed and needed to wait for staff. The bar and restaurant area was closed (no reason explained). The morning breakfast was incomplete, kitchen was dirty, coffee machine not working. Overall a bad experience and I will not visit this hotel again.

Daniel D. Business - 10/07/2018 AccorHotels certified review
« Nice place »

The serene is calm and good

C. Couples - 03/07/2018 AccorHotels certified review
« Excellente »

Excellente

Ataylor Friends - 26/06/2018 AccorHotels certified review
« Freindly, helpful staff »

Grest stay, this hotel helped us out of a bad spot. Had reservations at terrible hotel. We were able to get the last 2 rooms. Very grateful for this.

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