Hotel - Fairmont Towers
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Fairmont Hotel

Fairmont Towers, Heliopolis

Uruba Street Heliopolis  PO Box 2466 
  CAIRO
EGYPT

Based on 374 reviews
AccorHotels Rating Based on 374 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 25  USD
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 25  USD
  • Outdoor playground for children
  • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Outdoor playground for children
  • Golf  (Nearby)
  • Tennis
  • Squash court

Catering

  • 3 restaurant(s)
  • 3 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

The Fairmont Heliopolis & Towers, Cairo with its gracious 247 guest rooms and suites redefines the standard of luxury.All guest accommodations have been designed to reflect the authenticity of Egyptian history assorted wit today's contemporary amenities.

  • 247 rooms
    • Data port in room
    • Emergency exit map
    • Telephone
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 374 reviews

Our guest reviews for Fairmont Towers

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Fady Business - 17/07/2017
« Doctor »

Comfortable ,

AccorHotels certified review
Yasser A. Solo - 15/07/2017
« A memorable experience along with a memorable occasion »

It was really a memorable experience along with a memorable occasion of my best friend's weeding in the hotel. Everything was just perfect from the moment I was greeted as I dropped my car with the valet, till I entered and checked-in seamlessly by all the amazingly friendly agents & staff.. And throughout my stay I was greeted in-person by my name making me feel that I was home amongst my family.

AccorHotels certified review
Ahmed S. Solo - 12/07/2017
« fantastic »

I'm satisfied

AccorHotels certified review
Wafa Y. Business - 11/07/2017
« amazing »

friendly people ,clean room, everything was indescribable

AccorHotels certified review
Nico Business - 10/07/2017
« Business trip in a wedding focused hotel »

Not really happy ; in my previous stay I experienced a call around 2 PM for a leakage in the floor below; this time I had kids most probably part of the guest of a wedding ringing at my door at 4 AM in the morning; then, we are in business trip and do not want to wait for the elevator while people take their time to make pictures and use the hotel elevator atrium as a photographic set; Considering the price we pay we expect an more efficient level of service and take care that there are not disruptions to the well stay as a customer.

AccorHotels certified review
Khaldoun H. Business - 09/07/2017
« Mr. »

I would like to thank you for your great hospitality during my frequent stays at your beloved Hotel , I'm really so happy to chose you as my favorite hotels world-wide. Appreciated Sir. Khaldoun Haddad

AccorHotels certified review
Hisham Families - 09/07/2017
« Hisham »

The Executive rooms at Fairmont Helipolis Tower are an excellent value for money. The hotel staff is very friendly, helpful and customer-oriented. The hotel facilities (of the Tower and the Hotel) are numerous and the food quality of the Mexican restaurant is outstanding. The overall experience is Great.

AccorHotels certified review
Ahmed S. Couples - 09/07/2017
« Perfect »

Perfect

AccorHotels certified review
Hassan H. Business - 08/07/2017
« hassan hamade »

Not so good at all , one of the negative point that there is no toothbrush in the room and its upon request

AccorHotels certified review
George &. L. Families - 08/07/2017
« excellent customer service evreywhere »

smiley faces everywhere we go, Amir at the front desk is excellent, Eva, Israa, Remon, Nasr, Sameh, Ahmad and Am Gamal at he pizza Bar are all extremely friendly and have a high standard of customer service within themselves. they make us feel like we are home and that's our big family that we missed and will miss when we leave. definitely we will be back to Egypt again and now I know where we will be staying every time.

AccorHotels certified review
Dr. M. A. Business - 06/07/2017
« The best hotel in Cairo  »

The friendly staff, the best room service and I left huge amount of money and when returned the House keeping was waiting for me to greet me and handed over the money, very respectful and nobility in treating customers.

AccorHotels certified review
Emad K. Families - 05/07/2017
« It was. Very good memorable experience.  »

Friendly professional great service.

AccorHotels certified review
Mohammad S. Families - 30/06/2017
« Great time, friendly people. »

Everything was on the good side. Starting from the receptionist who was helpful, polite and his smile was convincing for us to change our plan from having a dinner to spending a night at the hotel. The room is spacious, clean and luxurious. People are smiling all over the hotel. The breakfast was extremely good, the variety of food was large , and most importantly the quality was clearly high.

AccorHotels certified review
Nagi Z. Families - 26/06/2017
« Great Hotel, stupid food policy, a lot of luggage beggers.  »

All was excellent, except the stupid rule of not to bring food from outside, seems to be a 3rd world dictatorship from Mr.Z...who is violating the constitutional rights of his guests... Also upon loading my luggage, i had 8 people asking for tips...it looks very bad for our country, the management especially Mr. Genius Z....should limit that to only 2 helpers per guests not 8 hotel employee asking for tips , to loafd 4 bags...i had to tip 5 people, tgen 3 more showed up...very embarrassing , disgrace to the mangement and to our great country.

AccorHotels certified review
Abdelhamid K. Business - 23/06/2017
« Very good »

TV is very bad. Sometimes the food is good sometimes is bad.

AccorHotels certified review
Mohammed A. Friends - 23/06/2017
« Huge Hotel  »

Excellent

AccorHotels certified review
Ahmed E. Business - 21/06/2017

Was an excellent experience

AccorHotels certified review
Michael D. Business - 21/06/2017
« Extremely satisfied!  »

We stayed in the Intercontinental Semiramis many times before but will remain to be guests in the Fairmont from now! In very particular the extremely friendly atmosphere in the Fairmont convinced us, an outstanding factor was the competence, very kind approach, behavior and decent relationship presented to our group by Mrs. Basma Mounir, who was operating on the terrace of the Pizza Bar last week. We, all from Germany and the UK for business purposes, found this very, very impressive!

AccorHotels certified review
Ahmed N. Solo - 19/06/2017
« Pleasant stay »

Luxurious room and hotel facilities, staff were very friendly soecially at the restaurant

AccorHotels certified review
Anonymous Business - 16/06/2017
« Good but not great in keeping with my previous experience in Fairmont hotels outside Egypt.  »

Good security process and check in process. Check out process was slow (technology issue with AMEX) however few staff available or willing to assist immediately - e.g. some were more willing to look at internal activities rather than support the check out process. Rooms were clean and meticulous though lacking with natural sunlight due to the configuration. Room was not serviced during stay, amenities were minimal (Shower gel, shampoo), some of the room aspects are deteriorating (e.g. cupboard handle fell out) however the room had everything required e.g. iron board and iron (plus points here) Several of the food outlets were closed and this is poor - considering we spent time to look for one that was open or willing to accept us for dinner (2 indicated we should come after 1 hour despite serving guests) We almost went to another hotel for dinner but eventually found a restaurant (pizza place) and while service was to a good standard, it was slow as there were several concurrent events visible and staff were stretched. Some senior staff were not doing much other than observing (e.g. senior staff in red shirts) and they could have stepped in to ease the pressures, pay attention to customer and generally assist. Service in the foyer and the breakfast area was excellent but the standard of breakfast is average. Overall I appreciate the quality and standards of the Fairmont hotel however I see other hotels in Caro offering superior value and distinctly different and better in execution.

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