Hotel - Fairmont Singapore
Fairmont Hotel Fairmont Hotel

Fairmont Singapore

4.5/5 7,064 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • SINGAPORE CHANGI INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
    • Solarium
  • Babysitting on request
  • Tennis
  • Bicycles rental  (Nearby)

Catering

  • 5 restaurant(s)
  • 3 bar(s)
  • Hot meals

Business services

  • 24 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Every room is a private sanctuary offering a wealth of amenities carefully chosen to offer you the highest degree of pampering for both leisure and business travelers.In addition to complimentary Coffee - Tea Facility and High Speed Internet Access/WiFi at charge - each guest room features a private balcony with breathtaking views.

  • 769 rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Minibar
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 8,412 reviews

Our guest reviews for Fairmont Singapore

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 7,064 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 08/11/2018 AccorHotels certified review
« Superb »

From the moment we arrived we were made to feel very welcome by the professional and friendly staff. The hotel is in an amazing location, with easy access around Singapore. We would not hesitate to recommend The Fairmont and hope to visit again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Fairmont guest, Thank you for staying with us at the Fairmont Singapore! We are delighted to read that you and your family enjoyed a memorable stay with us! We look forward to extending our warm hospitality to you and your family again at the Fairmont Singapore! Warm regards, Fairmont Singapore Management

Mrs B. Couples - 08/11/2018 AccorHotels certified review
« Wonderful and welcoming »

We have stayed here twice and we will always come back. We were offered a Harbour View room which exceeded our expectations and we were also gifted chocolates and flowers for an anniversary. Staff were polite and helpful and we will hopefully stay again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., Thank you for making Fairmont Singapore your choice of stay and for sharing with us how welcomed and at home you both always feel staying with us. We truly appreciate your kind compliments for our team's genuine passion to making each and every guest's stay so special! We look forward to your next visit with us at the Fairmont Singapore! Warm regards, Fairmont Singapore Management

Anonymous Business - 08/11/2018 AccorHotels certified review
« Great »

Excellent check in Nice hotel Good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Fairmont guest, Thank you for staying with us at the Fairmont Singapore! We are delighted to read that you were well-looked after by our team and enjoyed a memorable stay with us! We look forward to welcoming you back in the not too distant future! Warm regards, Fairmont Singapore Management

Mel Couples - 07/11/2018 AccorHotels certified review
« Quality but lacking »

Everything was fine, 5 star quality. However hotel lacks personal touch and did not make the stay as memorable as it could have been. Room service was not up to par, and hotel was not accommodating to personal requests from the person who booked this short honeymoon staycation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mel, Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. Our teams believe in the importance of providing a memorable stay experience for all our guests and, naturally, we are all disappointed to learn that your honeymoon staycation was not completely satisfactory. We appreciate your feedback which gives our team the opportunity to improve to make your stay with us more special. We sincerely hope to be able to host you both exceptionally in future! Warm regards, Fairmont Singapore Management

Trudy Couples - 07/11/2018 AccorHotels certified review
« Return stay »

We loved our first stay at the Fairmont so much we decided on a return visit. Our room was beautiful and spacious. We were offered a late check out which was great and the staff at reception are always so friendly and accommodating, they always make you feel special. The only minor thing we noticed this time round was the service in the club lounge wasn’t as good as our first stay and we did notice that some guests seemed to be continually looked after and others not. We enjoyed our breakfast each day with a very wide selection to choose from and the fact we didn’t have to rush down early as breakfast finishes around 11. We are looking forward to another stay at the Fairmont.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trudy, Thank you for staying with us at the Fairmont Singapore once again. We are heartened to read that you were both well-looked after by our team for yet another wonderful stay with us! We believe in the importance of providing a memorable stay experience for each and every one of our valued guests. As such, we appreciate your feedback which gives us the opportunity to continually improve in ensuring all our guests' feel welcomed and well-cared for. We thank you again for your patronage and look forward to welcoming you both back in the near future! Warm regards, Fairmont Singapore Management

Abdel Business - 07/11/2018 AccorHotels certified review
« Great service, great hotel and location. »

Received some of the best service ever and I have stayed in a few hotels throughout my life. Room was fantastic and welcome was warm and efficient. Also great central location in Singapore!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdel, Thank you for making Fairmont Singapore your choice of stay and for giving us your high praise as one of the best! We are heartened to read that you were again exceedingly well-looked after by our team, and are deeply appreciative for your feedback which makes what we do daily that much more meaningful. We look forward to welcoming you back always! Warm regards, Fairmont Singapore Management

Tracey Solo - 07/11/2018 AccorHotels certified review
« It was over all a good place to stay. »

I found the room good. It had every thing I needed and it was nice having a bath. The lighting was a bit all over the place but manageable. The only thing I found a bit hard to work out was the air conditioning. I just turned it off. It seemed too cold and I couldn't change the temperatures. The breakfast was amazing - there was so much good quality food. However, the western style cereals weren't very good as they were just commercial ones full of sugar! Maybe sugar free western cereals would be good though you may not be able to buy them in Singapore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey, Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. We are glad to read that the majority of your stay was pleasant and memorable! Please rest assured that we will share your feedbacks with our teams for action and improvement. Thank you again for your patronage, and we sincerely look forward to welcoming you back in the not too distant future! Warm regards, Fairmont Singapore Management

Carol W. Families - 07/11/2018 AccorHotels certified review
« Carol W. »

I am a loyal customer with Fairmont Group, a brand name to be trusted. It was an unpleasant experience staying at Fairmont Hotel this time. There were poor arrangements and communication starting from the time of reservation. I booked thru Accor.com/ Fairmont. com because it mentioned an additional 10%off. Unfortunately, on my booking confirmation, the 10% off is not added and I emailed the hotel right away. I did not get a response from Singapore Fairmont for 3 days until I contacted with the N.American Central Reservations. I also tried to call the hotel directly, but the agent told me there were no on duty manager. My concern is being ignored and my question is not solved. Upon arrival at check-in, my room was upgraded to a premium; however, we didn't find out the bed and linen were very dusty before sleep. Also, the mini bar was layered a pile of dust on the coffee machine and a "broken" kettle. This trip was totally exhausted and tired. After half an hour later, we changed to 18th floor and greeted by a on duty manager, Royston Ong. We appreciated this matter was well managed and thank God the room was cleaned. At the time of check-out, my bill was over charged $262.45SGD ; of which a spa treatment I have already emailed to the spa coordinator, Annissa Fitriani, to cancel my appointment a week before my arrival. It took me an extra 20mins to refund this overcharged service. There are many problems in the hotel communication and arrangements between departments. Due to currency exchange rate difference, I have lost approx. $11.50 CAD at this refund. This charge is not necessary if everyone pay attention to his/her job. I am very disappointed of my stay this time at Singapore Fairmont. In here, I hope my opinion is being heard. At consumer's point of view, how would you feel of my stay?

Lalit L. Business - 07/11/2018 AccorHotels certified review
« Centrally located, warmth and smiling welcome »

As always, v good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lalit L., Thank you for your repeat patronage of the Fairmont Singapore! We are heartened to read that you were again well-looked after by our team for another memorable stay with us! We thank you again for your patronage and look forward to welcoming you back soon! Warm regards, Fairmont Singapore Management

Paul Couples - 06/11/2018 AccorHotels certified review
« Excellent staff in a nice hotel »

Room was nice. Breakfast provided an excellent choice. Staff all went out of their way to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you for staying with us at the Fairmont Singapore! We are heartened to read that you were both well-looked after by our team for a memorable stay with us! We thank you again for your patronage and look forward to welcoming you both back soon! Warm regards, Fairmont Singapore Management

Anonymous Business - 06/11/2018 AccorHotels certified review

I disappointed with queuing of breakfast line, room service (esp room- minibar that you wrong charge to me twice time via counter and e-mail from your AR department )

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Fairmont guest, Thank you for staying with us at the Fairmont Singapore! Our teams believe in the importance of providing a memorable stay experience for all our guests and, so naturally, we are all disappointed to learn that your stay was not completely satisfactory. We have taken note of your feedback on the breakfast and would like to assure you that this has been shared with our responsible team for review to improvement. We also understand our team member has reached out to you directly regarding the mini bar billing. Thank you once more for your patronage and we sincerely hope to be able to host you well again in the near future! Warm regards, Fairmont Singapore Management

Anonymous Business - 06/11/2018 AccorHotels certified review

The hotel was wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Fairmont guest, Thank you for staying with us at the Fairmont Singapore! We are delighted to learn that you had a memorable stay with us, and we look forward to hosting you exceptionally again in the near future! Warm regards, Fairmont Singapore Management

Cathy R. Couples - 06/11/2018 AccorHotels certified review
« Lovely hotel in excellent location »

The hotel is very well placed near to everything you might want to see and do. Our room was very nice, with a view of some spectacular buildings wonderfully lit up at night. Breakfast was so good, something to look forward to first thing every day. But the staff really are the stars of this establishment, and went to great lengths to assist us when I slipped and broke my arm on a wet pavement. Can't thank them enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cathy R., Thank you for staying with us at the Fairmont Singapore! We are heartened to read that you were attentively well-looked after by our team, and are deeply appreciative for your feedback which makes what we do daily that much more meaningful. We thank you again for your patronage and look forward to welcoming you both back in the near future! Warm regards, Fairmont Singapore Management

Cucun D. Families - 06/11/2018 AccorHotels certified review
« Very professional service and willing to give more service »

We stayed for 2 nights, we arrived early and still too early for our doctor appointment. we went to the hotel and asked if possible to get an early check in. The FO staff who helped us was so friendly and helped us to get the room early so we can put our luggage to the room. On the check out day we also asked the possibility to get a late check out, without any difficulty our room check out was extended until 2 PM. We really appreciated for the service above and beyond our expectation. Thank you so much. so happy to recommend Fairmont to our family and friends. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cucun D., Thank you for staying with us at the Fairmont Singapore! We are pleased to read that we exceeded your expectations in looking after you and your family during your stay! We look forward to welcoming you all back for yet another memorable stay experience at the Fairmont Singapore! Warm regards, Fairmont Singapore Management

Kate H. Couples - 06/11/2018 AccorHotels certified review
« Amazing! »

Our experience was perfect. The staff and our room were amazing and we were treated so well for our honeymoon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate H., Thank you for choosing the Fairmont Singapore to celebrate your honeymoon stay! We appreciate your kind compliments and are very proud of our team's dedication to making each and every guest's stay so special! We look forward to welcoming you both back for yet another memorable stay experience at the Fairmont Singapore! Warm regards, Fairmont Singapore Management

Kim Business - 06/11/2018 AccorHotels certified review
« Fantastic Experience At The Fairmont »

Staff was lovely. Room was immaculate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim, Thank you for staying with us at the Fairmont Singapore! We are heartened to read that you were exceedingly well-looked after by our team and loved your elegantly luxurious room for a memorable stay with us! We look forward to welcoming you back soon! Warm regards, Fairmont Singapore Management

Juliana C. Business - 06/11/2018 AccorHotels certified review
« I greatly enjoyed my stay »

Guest services and dining were welcoming and lovely. The bed was terrific. I especially enjoyed breakfast by the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juliana C., Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. We are heartened to read that you were well-looked after by our teams and enjoyed a most comfortable and memorable stay with us! We look forward to hosting you exceptionally again in the near future! Warm regards, Fairmont Singapore Management

Connie C. Families - 05/11/2018 AccorHotels certified review
« Love the view from my room »

Personal time with my aging mum was well spend with clean bedsheets and spacious room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Connie C., Thank you for making Fairmont Singapore your choice of stay once again! We are pleased to read that your Mum and you were able to spend precious quality time together for a memorable stay with us! We look forward to extending our warm hospitality to you both again! Warm regards, Fairmont Singapore Management

Gary Business - 05/11/2018 AccorHotels certified review
« Excellent Hotel »

This was my first stay at the Fairmont, having stayed at a number of other hotels in Singapore over the past few years. I must say that the hotel surpassed my expectations with excellent staff, a large (for Singapore) guest room with good amenities and a range of dining options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, We are delighted to learn that we have exceeded your expectations in looking after you for a memorable stay experience at the Fairmont Singapore! We look forward to hosting you exceptionally again in the near future! Warm regards, Fairmont Singapore Management

Anonymous Families - 05/11/2018 AccorHotels certified review
« Average. »

Average. Hotel rooms were really dated and not maintained. Our bathroom had mirror panels that were falling apart as an example.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Fairmont guest, Thank you for once again staying with us at the Fairmont Singapore. Our teams believe in the importance of providing a memorable stay experience for all our guests and, naturally, we are all disappointed to learn that your family's stay with us this time was not completely satisfactory. We note your feedback and am glad to share that our teams are hard at work planning the refurbishment of our guest rooms for the very near future! We thank you again for your family's patronage and look forward to hosting you all again in future! Warm regards, Fairmont Singapore Management

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