Hotel - Fairmont Singapore
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Fairmont Hotel

Fairmont Singapore

80 Bras Basah Road 
189560  SINGAPORE
SINGAPORE

6,051 reviews
TripAdvisor Rating Based on 6,051 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Solarium
  • Outdoor playground for children  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Outdoor playground for children  (Nearby)
  • SINGAPORE CHANGI INTL AIRPORT
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Solarium
  • Outdoor playground for children  (Nearby)
  • Tennis
  • Bicycle hire facilities  (Nearby)

Catering

  • 5 restaurant(s)
  • 3 bar(s)

Business services

  • 24 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Every room is a private sanctuary offering a wealth of amenities carefully chosen to offer you the highest degree of pampering for both leisure and business travelers.In addition to complimentary Coffee - Tea Facility and High Speed Internet Access/WiFi at charge - each guest room features a private balcony with breathtaking views.

  • 769 rooms
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,970 reviews

Our guest reviews for Fairmont Singapore

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 6,051 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 18/09/2017
« Staff that care »

Had a really good stay. AND you should reward one of the guys that do up the rooms (Yao Lei). I washed and hung some gym gear on the balcony and went out to meetings Then a storm came through the area and I expected to return to find my gym gear blown away. Yao Lei though had taken it inside and hung it up. What a nice thing to do.

AccorHotels certified review
Judi H. Couples - 18/09/2017
« A very comfortable stay in a great location. »

We have stayed in several hotels in Singapore but the Fairmont was our best experience so far. Great welcome from front desk very accommodating with a late check out and offering facilities for a freshen up before our midnight flight to Sydney. Lovely breakfast by the Rooftop pool. Already looking forward to our stay on our return trip to London.

AccorHotels certified review
Warwick Couples - 18/09/2017
« Extremely satisfied »

Upgrade to the Executive Lounge experience - totally worth it. Feel pampered and valued in relaxed lounge with a view to die for. Service is A1.

AccorHotels certified review
Wiwing I. Families - 18/09/2017
« Good service »

Good service, nice room and good breakfast...

AccorHotels certified review
Mark H. Couples - 18/09/2017
« Great hotel, staff and location »

Amazing service and lovely hotel in a great location! All I can say is perfect!

AccorHotels certified review
H. W. Y. Couples - 18/09/2017
« Mr H. »

The front desk staff is very polite and warm. Check in to the hotel is a breeze! The room service is very prompt and alert to the needs of the guests. I love dining at Prego and Asian market cafe! Enjoyable experience, out of the world!

AccorHotels certified review
Lee H. J. Families - 18/09/2017
« unhelpful staff »

Hello, my name is lee Hyung Jung staying on September 9th. Planning my trip, all most of my friends who visited Singapore before recommanded me to stay Ritz Calton, Swissotel or Marina Bay Sands, but I didn't even thinkk about those hotels. The reason why is Fairmont hotel became one of my dream hotels to stay since my trips to Victoria, Vancouver, Banff, Lake Louise and Quebeck. Even though I visited those cities several times, I didn't have chance to stay at beautiful Fairmont. I chose starwood and hyatt hotel instead. Anyway, I was very excited to be here to have memories with my parents. When I got off a taxi, my parents and I were very happy and I did feel all of your staff welcome us. Your staff really welcomed us and helped our luggages with big smiles. When I entered the lobby, concirge staff and a lady staff brightly smiled us, and another staff who helped me check-in(His name wasMarvin Than?) was very friendly. I've stayed at 5 star or 6 star hotels for my holidays, but felt the atmosphere of your hotel is the best and beyond my expectation. 'Yeah! This is Fairmont! I have a right choice!!' After coming back from sightseeing after 10pm, a disaster happened. To change clothes and prepare for my cruise trip tommorrow, I open my luggage, the locker didn't move, I dont know how to explain, anyway I put correct password, it still locked. I was panic. I tried to open it but I couldnt, I came down to lobby and aksed management next to front desk to help me. A man staff (i couldn't ask his name. He is much taller than other management staff) explained how he was going to open and i let him do that. The zipper ring is very hard, he seemed very hard but he took one of ring but still locked. One more ring left, I gave up, he told me to come down next morning to concierge. What I remember is he may call a men to fix ,y suitcase, but I gotta check out early to go to cruise terminal. From 10th, I am goung to cruise tour for 5 nights, all my dress is in that suitcase, I Ididn't know what to do... I went to front desk again to write a short provement letter to send it Samsonite or Travellers Insurance company after going back to Korea. I just needed a kind of witness who really saw my situation. Also I need a proof letter of hotel staff to summit travel insurance company to compensation. If I was on a package tour with a guide, I can ask the guide to write a latter. Anyway, I asked one of your staff at front desk, later another staff who seems supervisor came out and said she cannot do that. (She is tall and has straight boobed-hair)She FIRMLY said she cannot write anything about personal belongings. I was really desperate so I asked her again, she was very firm and said she can't. She repeted this is hotel cannot do that for personal belongings. I really need a little help and I might need stmpathy. I understand if your hotel rule is like that, she cannot do anything for me, I FELT SHE IS RUDE. I FELT SHE JUST DIDNNOT WANT TO HELP HER GUESTS and SHE DOESN'T CARE ABOUT PRECIOUS GUESTS. Even if your hotel do not do that for a guest, SHE HAD TO WARMLY SAY SHE CAN'T AND TRYED TO MAKE ME CALM AND RELEVE MY WORRIES. It was almost midnight. Very late. I was very disappointed at her reaction and came up to the room, and I decided to ask the management staff to do the same thing to do to the other zipper ring. I came down to management again, and asked him to help me. He tried to do that and it took more than 15 minutes. When he opened my suitcase, I cried out... because... All my worries gone, I thought no one could help me, I did need that bag open BUT HER REACTION-THAT' NOT MY PRONBLEM SO I CANNOT HELP YOU, BUT the management staff action-he did his best to open it. Could you find him and tell him thank you very much? Most of all, I was very touched my his action. He did the best and i feel his sympathy... I SAY YOUR HOTEL NEED TO EDUCATE YOUR STAFFS WHAT CUSTOMER SERVICE IS. Gusets don't expect the hotel take all responsibilities fot anything happend in the hotel. Guest only need Sympathy, the mind how much your staff are worried about the situation. It is okay that hotel doesn't resolve anything, but guest do need to feel how the staff care about us. If she is a real supervisor, that might be a bigger problem. Other staff who directly contact to customers are very kind But THE SUPERVISOR ISN'T? That is very ridiculous. I am very disappointed at you hotel service, I thought it is because of her. I think I won't be able to recommand your hotel when someone asks me nice hotel in Singapore.

AccorHotels certified review
Maria N. M. H. Families - 18/09/2017
« I always want to go back »

nice people and polite, room is always clean and smells good. We always happy to have nespresso in our room. so many variety for buffet breakfast too.

AccorHotels certified review
Anonymous Business - 18/09/2017
« The staff was attentive, the facility clean, and the location perfect. »

The gym facility was the best I've used in a hotel. The staff from the moment you arrive until you check out were always attentive and ready to assist. The breakfast in Prego was top notch. Start to finish a lovely experience and one I'd want to repeat in Singapore. thanks.

AccorHotels certified review
Adi S. Business - 17/09/2017
« Adi S. »

Very comfortable room, amazing view, warm service, good breakfast.

AccorHotels certified review
Margaret E. Couples - 17/09/2017

We had a very pleasant stay and the service and help from the staff was excellent

AccorHotels certified review
Damion H. Couples - 17/09/2017
« Very relaxing »

Room was perfect with all amenities covered

AccorHotels certified review
C Families - 17/09/2017

Excellent Service,though the bedsheet is not so clean.

AccorHotels certified review
Sandeep C. Couples - 17/09/2017
« Fantsatic overall - Rooms, Location, Spa »

Great place to stay at the heart of Singapore..Being part of the Raffel city mall guest have easy access to the MRT through the City Hall station. There are enough and more food options at the hotel and in the mall...The basement level of the mall has over 20 resturants/coffe shops and super market. Very responsive staff and they will do their best to make you conforatble...For guest arriving early or leaving late and not been able to get in an early check in/late check out, the hotel has a hospitality lounge with comfortable couches, shower rooms, tea coffee water television and a locker room for your luggage. We didn't eat much at the hotel but whenever we asked for anything (at any time of the day) we were served promptly The SPA is a must try...expensive but good.

AccorHotels certified review
A., M. B. F. Couples - 16/09/2017
« Magnificent view extremely good service, always smiling service, makes a difference. »

We were lucky we had a magnificent room, always serviced well, we would definitely come again if we had the same room??, very central and all were helpfu

AccorHotels certified review
Anonymous Business - 16/09/2017
« Very Pleasant. »

Overall is really good. Cleanness of the room should be improved. No matter how good it is improvement always good towards excellence.

AccorHotels certified review
Erin F. Couples - 16/09/2017
« A warm welcome from Fairmont Singapore »

From the moment we arrived at the Fairmont Singapore we were extremely happy with the service. The staff were all friendly and most helpful. Our room was well maintained and very comfortable with lots of space.

AccorHotels certified review
Keith Couples - 16/09/2017
« ALL staff were attentive, positive, helpful, considerate, genuine. »

House staff, restaurant staff, reception stall at all times were attentive to our needs, Nothing was ever too difficult or unimportant. At times they went beyond what was necessary to make sure we were looked after. The feeling was always of a large family. We know the staff we had most contact with on first name basis.

AccorHotels certified review
John &. S. C. Friends - 16/09/2017
« John & Suzanne C. »

As always, our stay was one of relaxation, peaceful and being spoilt The team at Fairmont Singapore are always so friendly, more than helpful and always go out of their way to assist at all times. If there was one thing that we felt could be improved is the lack of decent umbrellas around the side of the Alligator Pear Pool.

AccorHotels certified review
John F. Couples - 16/09/2017
« A most enjoyable experience »

My wife and I spent 4 nights at Fairmonnt Singapore enroute to Australia and enjoyed the Fairmont experience as much as on a previous occasion. The staff went out of their way to make us feel at home and with the privilege of access to the Executive Lounge we had a great experience. In short : we shall return.

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