Hotel - Fairmont Peace Hotel
Fairmont Hotel Fairmont Hotel

Fairmont Peace Hotel

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4.8/5 870 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Parking - Valet On Request
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool (Paying, Nearby)
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying)

Catering

  • 4 restaurant(s)
  • 1 bar(s)

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Our rooms

The Shanghai Luxury hotel offers 270 distinctive guestrooms, including 39 luxurious suites, which blends art-deco-inspired furnishings with modern amenities.The famous Nine Nations Suites remain a feature of the new hotel.A Presidential Suite will occupy the 10th floor penthouse where the hotels flamboyant creator plus former owner - Victor Sassoon - once lived.

  • 270 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 870 reviews

Our guest reviews for Fairmont Peace Hotel

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Amanda Couples - 13/02/2018
« Fairmont Shanghai Peace Hotel »

Love the location and history of the hotel. However, did not feel welcomed by the hotel staff and no privilege of being a President’s Club premier member. The check in process was slow, and unlike other main hotel brands, the peace hotel does not have a member check in counter, which was surprising. Or if there was one, they are definitely not utilizing it. It was close to 1pm when I came in to check in, waited in line for a long time, and was told by the front desk staff that the suite was not ready, indicated that she will ask housekeeping to rush it and that she could process the check in paperwork first. She asked me to leave my number and she will call me when it’s ready. I left my China mobile number, made sure the number was correct then I headed out to grab lunch. Past 3:30pm I still didn’t get a call from the hotel. I walked back to the hotel and asked the front desk staff (a different one) whether my suite was ready as it was close to 4pm already. She asked for my name and easily found the paperwork on the counter. Then what threw me off was she told me the room was ready long time ago and that she had called me and I didn’t answer the phone. I told her I didn’t get any calls but she insisted she called. What a joke! I have been waiting for my room and therefore paid extra attention to any calls coming in. I am 100% positive no calls came in. I almost wanted to show her my call history! No call came in at all, no missed call as well. I could accept an explanation that the room had just gotten ready or that someone forgot to call me, but not this. Anyways, the suite was what I expected, beddings were comfortable. I tried the Victor’s Cafe, food was good and reasonably priced. The Portman was nice. I had a great departure experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda, Thank you so much for sharing your comments on your recent stay with us. I am happy to know overall you had an enjoyable stay and I was disappointed to read your comments on what you experience from our reception. I have tasked our Front Desk Manager to take your comments and review them again with our team of how we would have managed such in a more professional manner. I do hope we will have another occasion where we can welcome you back to the Fairmont Peace Hotel to visit our world famous Old Jazz Band and to show you how we value your comments and have actioned them to ensure what you experienced was an isolated incident and not reflective of Fairmont Values. Sincerely,

AccorHotels certified review
Paul C. Families - 09/02/2018
« Very impressed »

It is my first time to stay in the Peace Hotel. Check in is not too smooth. The room is not immediately avilable until about 4pm and my confirmation no. that I receive online when doing the booking didn't help when doing the check in. The room I stay is very impressed. The cathay restaurant on the 9/F is also very impressed though the wine is very expenesive. I also went to the jazz bar. It is not as crowded as I went there around 15 years ago. Maybe the minimium charge of RMB400 per person is too steep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Chen, Thank you very much for sharing your comments on your recent stay with us. I am delighted to read overall you had a great experience and got to experience our world famous Old Jazz band. I was disappointed to read what you experienced upon arrival. I have tasked our Front Desk Manager to review you comments with the team again of how we would have managed such in a more professional manner. I sincerely hope we will have the occasion to welcome you back to the Fairmont Peace Hotel to show you how we valued your comments when you are next in Shanghai. Kindest regards,

AccorHotels certified review
L. Solo - 06/02/2018
« The perfect stay »

I would rate 10 out of 10! Such a beautiful property with professional and elegant staffs in every way!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee, Thank you very much for taking the time to write down such excellent comments on your recent stay with us. I am thrilled to read that our professional and elegant staffs made it so memorable for you. I sincerely hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel once again. Kindest regards,

AccorHotels certified review
Serge L. Business - 05/02/2018
« Prices for room are not consistant. »

As a delegate of Export Québec (Quebec Group 40…), I rented three rooms at your hotel two under my company's names Audio Z for Serge L. and Zuoquan Wang and another one under my company's name Webcargo for Martin Rouillard. We ended up paying a different price for each room. When I complained to the reception of the hotel they told me they couldn't do anything about it. A rather disappointing answer. Reservation number 32KHFW2Z 1,230.00 per night for 4 nights. Reservation number 32KHG2S5 1,430.00 per night for 4 nights. Reservation number 32KHFDZR 1,830 per night for 8 nights.

AccorHotels certified review
Gary C. Business - 05/02/2018
« Favorite hotel in the world but showing some wear. »

As always, the overall stay was good, your people continue to be amazing!!! My room was clean, but bathroom and shower were not up to your normal standard! Mold in shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary Collar, Thank you very much for taking the time to share your comments on your recent return stay with us. I am delighted to read that this time your stay was overall good and as smooth as always. I have tasked our Executive Housekeeper and Chief Engineer to review your comments of how we could have managed such cleanliness issue in a more professional manner. We sincerely look forward to welcoming you back to the Fairmont Peace Hotel when you are next in Shanghai. Kindest regards,

AccorHotels certified review
Michael S. Business - 03/02/2018
« Comfortable and attentive , old and new Shanghai indulgence! »

We enjoyed our stay! The staff were friendly and helpful! The room very comfortable! Excellent location to restaurants and clubs and shopping!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael sanders, On behalf of the entire team, thank you very much for taking the time to share your excellent comments on your recent stay with us. I am delighted to read that you had a very comfortable stay and our friendly and helpful staff as well as the excellent location helped to make it happen. We do hope there will be another occasion to welcome you back to the Fairmont Peace Hotel once again. Kindest regards,

AccorHotels certified review
Claire Business - 30/01/2018
« Beautiful hotel managed by highly professional team »

Especially impressed by the staff building people next to the elevator. Very professional and well mannered. Classic Old Shanghai Style!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire, Thank you very much for taking the time to sharing your wonderful comments on your recent stay with us. I am delighted to read that our professional staff helped to left such a memorable experience for you. I sincerely hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel when you are next in Shanghai. Kindest regards,

AccorHotels certified review
Marc P. Business - 30/01/2018
« Perfect as usual! »

This was yet another great stay at peace hotel. Great hotel and fantastic service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc Pelland, Thank you very much for sharing such excellent comments on your recent stay with us. I am happy to read that you had another great stay and our fantastic service helped to make it happen. I sincerely hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel when you are next in Shanghai. Kindest regards,

AccorHotels certified review
Patrick H. Business - 28/01/2018
« Extremly pleasant, bar a bit rustice »

My recent stay in the Shanghai Peace hotel was extremly pleasant, the service was on the spot, everyone friendly and helpful. I liked my room a lot, i did not only use it sleep, but als to work. What I still cant get to grips with is the rustice style of the Jazz Bar, drinks are splendid as ever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick Hohenberger, Thank you so much for choosing to return to stay and see the Fairmont Peace Hotel. I was delighted to read that you got to experience our room facilities as well as hear our famous Old Jazz Band. They are so unique and hence why they have become such an attraction! We look forward to seeing you again when you next visit Shanghai.

AccorHotels certified review
Peter W. Business - 24/01/2018
« Noises from the streets in the mid-night, by the movie maker organized by Hotel »

Can't fall asleep with the noise coming from the down streets at 2am mid-night, the staff of movie making was rude and impolite, so I called 100 for help twice! Switched to another room to rest after cooperated by reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter Wang, Thank you very much for sharing your feedback on your recent stay with us. I am sorry to read that you have experienced such inconvenience during your stay. I have tasked my Director of Security and Managers on duty to review your comments, share with the team and take actions, to avoid similar thing happening to another guest. We sincerely hope we will have the opportunity to welcome you back at the Fairmont Peace Hotel when you are next in Shanghai. Kindest regards,

AccorHotels certified review
Anonymous Business - 23/01/2018
« Only thing I do not satified is the TV in bath room »

I feel everything 100 % perfect with this stay, except the LED TV in the bath room. when i am in the bath tube, I can barely see what the tv is displaying. I would suggest you remove the tv from bath room rather than keep it there to make customer unhappy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for taking the time to share your wonderful comments and suggestions on your recent stay. I am happy to read that overall your stay was perfect. We look forward to welcoming you back at the Fairmont Peace Hotel once again. Sincerely,

AccorHotels certified review
Larry G. Business - 23/01/2018
« Not a pleasant impression on a hotel that charges $450/ night »

I have stayed at the Fairmont Peace Hotel countless times and typically have enjoyed my experience with your hotel, but this most recent stay was not pleasant to say the least. I received food poisoning from the Jasmine Lounge after eating popcorn chicken on January 18, 2018 which had me deathly sick - and nearly a week later, I am still recovering from the poisoning. I can say with confidence that it was from eating this hors-d'oeuvre as my colleague and I ordered 3 together: shrimp, black cod fish and chips, and the popcorn chicken, and my colleague ate all but the popcorn chicken and was not ill. Further, this was the only thing I ate thing I ate that day due to my busy travel schedule.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Larry G., Thank you very much for your loyalty with Fairmont Peace Hotel and taking the time to share your comments regarding your recent return stay with us. I am thrilled to read that you have enjoyed your stay experience most of the times. I was a disappointed to learn that you were not feeling well this time. I have tasked our Director of Food and Beverage and Hygiene Manager to review your comments and investigate the case and take actions with the team, to ensure this was an isolated case and it is not reflecting our Brand Standards. We do hope we will have another occasion to welcome you back to the Fairmont Peace Hotel once again. Sincerely,

AccorHotels certified review
Jing K. Families - 20/01/2018
« Very comfortable and treated well. »

The rooms were clean and comfortable, check-in and check out were easy, the staff were always polite and welcomed us whenever they saw us at the door or the elevator, the concierges at the gold level knew our names and faces which made the experience Moreno personal as well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jing Kees, Thank you very much for sharing your excellent comments on your recent stay with us. I am delighted to read that our room and staff made it so memorable for you. I will ensure I pass your compliments onto Fairmont Gold team, to encourage them to continuously strive for excellence . I sincerely hope we will have the pleasure of welcoming you back when you next visit Shanghai. Kindest regards,

AccorHotels certified review
Anonymous Business - 18/01/2018
« A very pleasent stay »

Friendly atmosphere, good and quick service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for taking the time to share your wonderful comments on your recent stay with us. I am delighted to read that our good and quick service made it so memorable for you. I sincerely hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel when you are next in Shanghai. Kindest regards,

AccorHotels certified review
Alexander P. Couples - 14/01/2018
« Great stay at a beautiful historic hotel. »

Service was top notch, the amenities were a 8.5/10. The view could have also been a little better, but was still decent. Rooms were very quiet and private, bathroom was large. Cannot emphasize enough how excellent the staff is. Worth every penny!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander Pollock, Thank you very much for taking your time to share your wonderful comments on your recent stay with us. I am delighted to read that our service and amenity helped to create such a memorable and enjoyable experience for you. I sincerely hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel when you are next in Shanghai. Kindest regards,

AccorHotels certified review
Anonymous Families - 07/01/2018

The staff was very accommodating, rooms were comfortable all in all it was an excellent stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, On behalf of the entire team, thank you very much for sharing your positive feedback on your recent stay with us. I am thrilled to read that our accommodating staff and comfortable room helped to create such a excellent experience for you. I sincerely hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel when you are next in Shanghai. Kindest regards,

AccorHotels certified review
Anonymous Business - 06/01/2018

Excellent service Beautiful hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for taking the time to share your wonderful comments on your recent stay with us. I am delighted to read that our excellent service and beautiful hotel left such a memorable and enjoyable experience for you. I sincerely hope there will be another opportunity to welcome you back to the Fairmont Peace Hotel when you are next in Shanghai. Kindest regards,

AccorHotels certified review
A. B. Couples - 06/01/2018
« Nice hotel in great location »

Overall the experience was great. The hotel has very helpful staff, is full of character and has nice decor fitting with the age of the hotel. The only disappointment was the temperature in our room, which apparently could not be easily rectified due to a common system that services multiple rooms. The advice that we should open our windows did not feel right in a 5* hotel - and fortunately the duty manager agreed and upgraded our room to one where the air conditioning worked slightly better. Overall a great place to stay over our Christmas Shanghai visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. Barrie, Thank you so much for taking the time to share your wonderful comments on your recent stay with us. I am delighted to read that our location and staff helped to create such a memorable and enjoyable experience for you. And I have tasked our Chief Engineer to review your comments and take actions. We sincerely hope we will have the pleasure of welcoming you back when you are next in Shanghai. Kindest regards,

AccorHotels certified review
Ec L. Families - 02/01/2018
« Good , clean and nice hotel environment »

same as above. Warmth reception by counter staff and concierge

Our hotel has responded to the review
Our hotel has responded to the review

Dear EC Lim, Thank you very much for taking the time to share you wonderful comments on your recent stay with us. I am delighted to read that our counter staff and concierge helped to make it memorable for you. We sincerely hope we will have another occasion to welcome you back to the Fairmont Peace Hotel soon again.

AccorHotels certified review
Jacob Solo - 02/01/2018
« An institution well deserving its accolades. »

Even as I arrived early, staff was taking every effort in ensuring I am able to check in earlier. Even if I was made to wait while they expedited the early check in, they exhausted all efforts in ensuring I wait as comfortably as possible, knowing my just coming off from a red eye flight. This wholly exemplify one would expect from a luxury hotel and then some. In addition, the room is meticulously maintained during my stay and where services are promptly delivered, upon each request. Overall, one of the most memorable stay I had in Shanghai, even topping my experience with other luxury hotels in the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacob, Thank you very much for sharing your excellent comments on your recent stay with us. I am delighted to read that our staff made it so memorable for you. I sincerely hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel when you are next in Shanghai. Kindest regards,

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