Hotel - Fairmont Peace Hotel
Fairmont Hotel Fairmont Hotel

Fairmont Peace Hotel

4.7/5 1,285 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Parking - Valet On Request
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
    • Natural swimming pool
  • Thermal Spa
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna

Catering

  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

The Shanghai Luxury hotel offers 270 distinctive guestrooms, including 39 luxurious suites, which blends art-deco-inspired furnishings with modern amenities.The famous Nine Nations Suites remain a feature of the new hotel.A Presidential Suite will occupy the 10th floor penthouse where the hotels flamboyant creator plus former owner - Victor Sassoon - once lived.

  • 270 rooms
  • 270 non-smoking rooms
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • WIFI in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 1,285 reviews

Our guest reviews for Fairmont Peace Hotel

100% genuine reviews from our guests

Find out more
Peter Business - 12/01/2019 AccorHotels certified review
« Excellent service just a bit hot »

The hotel location and service is excellent, the rooms are too hot and noisy

Marco M. Families - 10/01/2019 AccorHotels certified review
« Very professional staff, highly satisfying standards »

Overall experience was positive. Staff proved to be very professional, well prepared and highly oriented to the full satisfaction of their guests. A small inconvenience has been ultimately resolved in a very professional, at the same time friendly way. I truly appreciated the kindness of the manager and the honest commitment to us. Fairmont Peace offered a unique atmosphere and contributed to the success of our beautiful experience in China.

Andrew O. Business - 09/01/2019 AccorHotels certified review
« Wonderful hotel, amazing staff »

I was in shanghai last month for work and stayed at the Peace Hotel again. We had the most amazing time, and the staff were so attentive and personable. They even helped me organize my parents 51st wedding anniversary and they had such a memorable time. Thanks to all especially Lily Lee and her colleagues at the concierge desk, Nicole in the Cathay Room, and the wonderful staff in the executive lounge.

Yuji N. Families - 09/01/2019 AccorHotels certified review
« Wonderful hotel - location, classic decor and hospitality/staffs »

Location 50m from The Bund waterfront and the history with its classic interior makes it one of the favorites in Shanghai. Staffs are abundantly positioned and highly professional and caring - great service. Highly recommendable. My disappointment is accorhotels.com booking systems and loyalty program sites does not work well. My online booking (with confirmation code) was not recognized at the hotel, and i had no room when i got there. I cannot (still today) input my address correctly online. Accor needs to review their system. Thankfully the staff at the reception kindly provided me an upgraded room with the same rate i booked, but had to go through a very long checkin confirmation process while my family was waiting hungrily at 9pm at the lobby.

Shirley S. Business - 08/01/2019 AccorHotels certified review
« Awesome »

I’m a loyal customer and the Fairmont Peace Hotel did not disappoint.

Howard C. Families - 29/12/2018 AccorHotels certified review
« Very comfortable luxurious business/family time during Xmas 2018 while being thrown back to old Shanghai »

All was good to excellent. Too short. Only two negatives: repeated issues with door locks and poor internet service in the room.

Adh Business - 22/12/2018 AccorHotels certified review
« Outstanding service, minor quibbles »

I don't think I've ever experienced a more attentive or educated staff! They remembered my name, spoke excellent English (and why not, since most of them had studied abroad, some even Master Degrees). My only quibble is that the next door neighbor, with whom I shared a connecting door and who arrived my last night, was quite noisy into the late hours. I notice the door is insulated, so maybe the sound came through the vents? I don't know.

Anonymous Business - 21/12/2018 AccorHotels certified review
« Friendly staff mediocre execution »

Receive COLD (not Luke warm) room service food, which was supposed to be hot.

Steve H. Couples - 13/12/2018 AccorHotels certified review
« Very satisfied except the unstable wifi in room »

Happy with the check in The room and amenities are es expected as we have been here nearly every year The dining room supervisor (Lisa Zheng) was very attentive in bring some fruits to my wife in the room when they have been all taken by some customers during breakfast The wifi reception in the room is weak and very unstable. This is a serious problem in today's customer need. Check out was good and the bell boys helped in locating the called vehicle outside the hotel

L. M. Y. Couples - 05/12/2018 AccorHotels certified review
« Very good »

I enjoyed so much for staying the hotel, however, the only one thing can be better is the chinese resturant not serving tea, has to paid at lease $55 dollars up per tea. I dont think this is worth & the food is not taste very good. I perfer to go to coffee shop in the lobby. I taste much better & worth it! :)

William C. Couples - 04/12/2018 AccorHotels certified review
« Outstanding Service at Fairmont Gold »

A fantastic stay in one of the most iconic properties in the world! The manager Harrison and Jaylin went above and beyond the call of duty to make sure we had a most enjoyable time. The lounge was a perfect sanctuary and we especially loved the evening canapés - great selection before heading to dinner. We will be back!

Anonymous Couples - 01/12/2018 AccorHotels certified review
« Exceptional hotel »

We felt at ease from the second we set foot in this very special hotel. All staff were welcoming, courteous, accommodating and very efficient in all areas. The public areas were magnificent, reflecting the history of the building and the hotel. Our bedroom was extremely comfortable, spotlessly clean and full of all the amenities one would expect in such a hotel. The Executive Lounge was again very good, a haven of tranquility after a busy day in bustle of Shanghai. The food and service in the Dragon Phoenix restaurant were both superb. The Jazz Bar is also well worth a visit, not only for the jazz but also for the food that is served. If my wife and I return to Shanghai we will certainly be staying in this hotel.

Mr M. A. M. Business - 29/11/2018 AccorHotels certified review
« Mr Matt »

Beautiful hotel great rooms as good if not better the the waldrof astoria Internet could be slightly better

Omer S. Couples - 16/11/2018 AccorHotels certified review
« Great »

Very good.enjoyed every moment

Megan Friends - 16/11/2018 AccorHotels certified review
« very nice and comfortable hotel »

The Hotel and room were very comfortable and the service was very good. We did have to wait a long time to check in however as there was a mix up with the type of bed (s) and the room wasn't ready.

Fadi A. Business - 15/11/2018 AccorHotels certified review

It was good but need improvement on the breakfast quality and definitely the Internet connection

Jennifer Q. Families - 14/11/2018 AccorHotels certified review
« A real treat »

We were looked after from start to finish. Special thanks to Harrison Mott who couldn’t do enough for us. Also to David the concierge who called an artist in Beijing on our request to arrange delivery of a piece of art to the airport - what service!

Ram A. Business - 14/11/2018 AccorHotels certified review
« overall good. »

check in was very very long. quite frustrating. it was my second or third time stay in the same hotel. still no recognition.

Jojo Couples - 14/11/2018 AccorHotels certified review
« Blunt service from front desk upon check-in regarding breakfast and gold lounge access. »

Booked with Fairmont reservations telephone agent, as status member of Fairmont’s President Club. Had a lot of upgrade vouchers/perks available to use that we earned, so booked the suite upgrade as recommended. Stayed in regular King room on first night arrival as suite was not available for first night. After a very long journey of approximately 18 hours (including a 12+ hour flight), we finally checked in on Sunday night. The Front Desk associate was very blunt. The most important thing she had to convey was that breakfast was NOT included our first night, but after we moved into the suite the next day, then that suite comes with breakfast and gold lounge access. Then, a minute later, she told us we would NOT have access because we didn’t pay enough for our accommodation, because we used our perk to upgrade and so we would only have access IF we paid an additional 466¥ per person per day. We were taken aback by this, but being very tired after our long journey, really just wanted to rest. BTW, the ¥932 was MORE than the difference in rate between the king room and the Gold floor king room, so we asked to change to gold floor room. She then said the gold floor was sold out. We asked if we could tour the gold lounge (to decide whether it would be worthwhile to pay the extra $466x2=932 nightly upgrade fee, but was told that would not be possible at any time...the only thing she offered was a one-page sheet describing the lounge. This did not start our long-anticipated first visit to Shanghai with a good impression. Definitely NOT the type of Fairmont service we are accustomed to...very disappointed.

James Business - 08/11/2018 AccorHotels certified review
« Classic Hotel »

Wonderful - great Jazz bar and lovely room.

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