Mercure Hefei Sunac

Customer review rating 4.6/5 383 reviews
Mercure Hefei Sunac
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+ 23 Services
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Hotel extras

Located only 20 minutes from Hefei South Railway Station, 35 minutes from downtown Hefei, 1 hour from Nanjing and 2 hours from Shanghai, Is adjacent to Chaohu Lake, Sunac Land, Water Park ,and Sunac Mall is perfect for leisure and business guests.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
  • XINQIAO AIRPORT
  • Reception open 24 hours a day
  • Shoe shine machine
  • Currency exchange (Nearby)
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Childrens Club for 6 to 12 years
  • Bicycles rental
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Hefei Sunac

No 356 Wannianbu Road
Sunac Resort
Baohe District
230000
hefei
china

Tel: +8655165808888

Fax: (+86)551/65808888

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    XINQIAO AIRPORT At 60km / 37.28 miles - Shuttle paying

  • By train

    HEFEI SOUTH At 18km / 11.18 miles

  • By train

    HEFEI SOUTH At 14.7km / 9.13 miles

GPS :31.7030488, 117.3074278

Our accommodations

Standard Room, 1 King Size Bed, Park View

  • Max. number of persons: ‌4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room, 2 Single Beds, Park View

  • Max. number of persons: ‌4
  • Area: From 30
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room, 1 King Size Bed, Lake View

  • Max. number of persons: ‌4
  • Area: From 30
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room, 2 Single Beds, Lake View

  • Max. number of persons: ‌4
  • Area: From 30
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Family Room, 1 King Size Bed and 2 Single Size Beds

  • Max. number of persons: ‌6
  • Area: From 60
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

SUNSET RESTAURANT

Type of cuisine: International

Enjoy international cuisine with panoramic garden views from our large outdoor terrace. Our colorful buffet is served using the freshest seasonal ingredients.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUNSET BAR

Photo non contractuelle / Strictly non binding

Sunset Bar offers sofa seating and a relaxing ambience for social encounters. Sample refreshing beers or bite sized snacks and enjoy the soothing wind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 150 m²

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Hefei Sunac

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

383 reviews

very good experience in your hotel

Customer review rating 4.6/5

L. Q. Business - 13/05/2019 AccorHotels certified review

everything is excellent!

Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Mercure Hefei Wanda. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. In the meantime, we also need to express our sincerest apologies that we failed to make you achieve fully satisfaction. I will share your comments with our management team. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope to have the opportunity to offer you better experience in the future. Sincerely, Guest Experience Manager Mercure Hefei Wanda

Satisfied experience

Customer review rating 4.6/5

C. W. Couples - 15/02/2019 AccorHotels certified review

quick to check in and the check out process is simply. The bed is comfortable.

Dear Guest, Thank you very much for choosing Mercure Hefei Wanda hotel and sharing the experience with us. We are very sorry that we did not receive your full score feedback. Please allow me to express my sincerest apologies. Than,We are delighted to read that you are satisfied with the hotel service and room. Your feedback is very valuable to us. I will share your feedback with our management team. As for the excellent service cases you mentioned, I have reported to the department head for internal sharing and learning.The issues about you scoring low, the relevant departments will make action plans and pay more attention to them in the following work. Thank you again for sharing your experience, looking forward to welcome you again to Mercure Hefei Wanda and we hope to have the opportunity to offer you better experience in the near future. Sincerely, Guest Experience Manager Mercure Hefei Wanda

Mr

Customer review rating 4.6/5

Lewis L. Business - 13/12/2018 AccorHotels certified review

I had a really nice experience in Mecure last time. The receptionists were very friendly and professional. Amazing accommodation with good price.

Dear Guest, Thank you for choosing Mercure Hefei Wanda Hotel and taking the time to share your comments regarding your stay, we are delighted to read that you are very satisfied with the hotel and our colleague's service. I will share your comments with our management team. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience with us, looking forward to welcome you again to Mercure Hefei Hotel. Regards, Guest Experience Manager Mercure Hefei Wanda

Feedback for booking the hotel

Customer review rating 4.6/5

Yi Z. Friends - 14/11/2018 AccorHotels certified review

The experience is good and people are friendly and nice

Dear Guest, Thank you for choosing Mercure Hefei Hotel and taking the time to share your comments regarding your stay, we are delighted to read that you are very satisfied with the hotel and our colleague's service. I will share your comments with our management team. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. As for the issues that you replied low score, the relevant departments will make action plans and pay more attention to them in the following work. Thank you again for sharing your experience with us, looking forward to welcome you again to Mercure Hefei Hotel. Regards, Guest Experience Manager Mercure Hefei Hotel

Excellent Stay

Customer review rating 4.6/5

Minwei Business - 12/11/2018 AccorHotels certified review

Though this Mercure brand hotel, the service is quite good here. the concierge has high sense to understand guest needs. And housekeeping also provided unique arrangement for me when i arrived. Anyway, the stay here is nice.

Dear Guest, Thank you for choosing Mercure Hefei Hotel and taking the time to share your comments regarding your stay, we are delighted to read that you are very satisfied with the hotel and our colleague's service. I will share your comments with our management team. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. As for the issues that you replied low score, the relevant departments will make action plans and pay more attention to them in the following work. Thank you again for sharing your experience with us, looking forward to welcome you again to Mercure Hefei Hotel. Regards, Guest Experience Manager Mercure Hefei

Very happy with all aspects of our stay

Customer review rating 4.6/5

Steve P. Friends - 07/11/2018 AccorHotels certified review

This is how a hotel should be. This is the first time I’ve seen everything working so well. Some hotels satisfy their guests By being great at something This hotel was great at everything. A true international hotel. Everyone should be commended

Dear Guest, Thank you for choosing Mercure Hefei Hotel and taking the time to share your comments regarding your stay, we are delighted to read that you are very satisfied with the hotel and our colleague's service. I will share your comments with our management team. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience with us, looking forward to welcome you again to Mercure Hefei Hotel. Regards, Guest Experience Manager Mercure Hefei

was very good service

Customer review rating 4.6/5

Stephen S. Business - 11/05/2018 AccorHotels certified review

nice

尊敬的宾客: 非常感谢您选择合肥万达美居酒店并将入住体验与我们分享,很遗憾酒店未能达到您的期望,请允许我向您表达我最诚挚的歉意。 我们十分珍惜每一位来到合肥美居酒店的宾客反馈意见,我已第一时间将您的反馈与酒店管理团队一同分享。对于您打分偏低的部分,我们的管理团队已立即制定方案。 再次感谢您的诚意分享,我们期待您的再次光临为您奉上更好的服务,看到我们的成长与进步:) 谨启 宾客体验经理 合肥万达美居酒店

Good experience

Customer review rating 4.6/5

Minwei Business - 29/11/2017 AccorHotels certified review

the hotel staff is very nice and kind. it's the good experience stay at Mercure Hefei.

Dear Mr. Z., Thank you very much for taking the time to share your comments regarding your stay at the Mercure Hefei Wanda. It is always a pleasure to receive positive feedback. I will share your valuable feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you for sharing your feedback and we hope to welcome you back again in the near future. Sincerely, Guest Experience Manager Mercure Hefei Wanda

Clean and tidy

Customer review rating 4.6/5

J.w Business - 13/11/2017 AccorHotels certified review

I am really satisfied with high performance cost ration, clean and tidy ,no smell.Beakfast is poor, however.

Dear Mr. W., Thank you very much for taking the time to share your comments regarding your stay at the Mercure Hefei Wanda. I am sorry that your breakfast experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your valuable comments with our management team and we appreciate it a lot and I believe it will work as a motivation for us to improve to be a better Mercure. Once again thank you for sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager Mercure Hefei Wanda

very good

Customer review rating 4.6/5

L. S. Business - 15/10/2017 AccorHotels certified review

it isamazing

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Hefei Wanda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Mercure Hefei Wanda
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