Hotel - Fairmont Nanjing
Fairmont Hotel Fairmont Hotel

Fairmont Nanjing

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4.7/5 1,565 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Well-lit parking
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)

Catering

  • 3 restaurant(s)
  • 3 bar(s)

Business services

  • 14 meeting room(s)
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Hotel location

Our rooms

Fairmont Nanjing's 359 guest rooms and suites have been designed to satisfy the needs of every guest.

  • 359 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WiFi in your room
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

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See all our bars
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Your meetings and events

4.7/5 AccorHotels Rating Based on 1,565 reviews

Our guest reviews for Fairmont Nanjing

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Rory Couples - 12/04/2018
« Absolutely wonderful »

All in all, my experience at the Fairmont was outstanding, and it reminded me why I constantly go back. The staff were very helpful, the rooms spectacular, and the facilities excellent.

AccorHotels certified review
X. C. Friends - 11/04/2018
« Awesome »

Great services, polite, friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. X., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Graham Hewitt General Manager 英戈瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/nanjing

AccorHotels certified review
Baljit B. Business - 09/04/2018

Good service clean the stuff is always greeting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. b., Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Sincerely, Graham Hewitt General Manager 英戈瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/nanjing

AccorHotels certified review
Nicole Business - 08/04/2018
« Generally good »

instruments are beautiful but overall feeling is a little dark inside. And unable to see any waiter on the way to the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole, We very much appreciate your comments regarding your stay at the Fairmont Nanjing. Please note that your concerns have been passed on to our management team. Thank you again for sharing your experiences, and we hope your next visit will be as pleasant as the previous one. Sincerely, Graham Hewitt General Manager 英戈瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/nanjing

AccorHotels certified review
Anonymous Business - 08/04/2018
« ok »

the room is a bit dark in style especially with the wall. Also the hall way. Hope it can make guests feel more bright.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you for your review! We appericate your feedback on the lighting. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Graham Hewitt General Manager 英戈瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/nanjing

AccorHotels certified review
Z. Solo - 07/04/2018
« nice place to stay »

the hotel locates in a nice place. easy to get there and so many nice places around it. easy to find a restaurant close it. the view is beautiful from room window or the restaurant on 60th floor. the staff are so friendly and always smiles to you.

AccorHotels certified review
Yanwen W. Solo - 04/04/2018
« Overall Comfortable, but with some flaws »

There's not enough charger for iPhone and MacBook which I can borrow from the hotel. This was something I didn't appreciate. Other than that, the room is comfortable, the service is good, everything is fine.

AccorHotels certified review
Cliff Business - 04/04/2018
« Very nice hotel »

The building is so beautiful and have a good view from the room.

AccorHotels certified review
Pat Solo - 03/04/2018
« Relaxing »

Delightful, efficient staff. Very well maintained room and amenities. Quiet, spacious, and delightful experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick, We very much appreciate your comments regarding your stay at the Fairmont Nanjing. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Graham Hewitt General Manager 英戈瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/nanjing

AccorHotels certified review
R. S. Business - 03/04/2018
« Excellent service »

I would like to comment how pleased I was with the service provided to me by entire hotel staff. During my recent trip I was fortunate enough to stay at your hotel. I have stayed at many hotels across China and have found this hotel excellent and the staff awesome. I wanted to express my appreciation for the superior service I received during my stay at the Fairmont Hotel. All receptionists and staff personnel were very helpful and deserve a great deal of praise for their excellent customer service. The staff maintained a positive attitude and ensured I felt welcome during my stay. Everyone treated me with respect. I was amazed at the consistency in their performance and willingness to go the extra mile. The staff was well groomed and took pride as representatives of the Fairmont. Thanks to Graham Hewitt and his staff for making my stay a great one - I am definitely looking forward to staying with you again. I want to appreciate one more Mr Hewitt, he welcomed us upon arrival and he was there when we left, wishing us a good trip, always ready to assist us as a non-chinese speaking group in a land where english or foreing languages are seldom spoken, he is a great person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Sincerely, Graham Hewitt General Manager 英戈瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/nanjing

AccorHotels certified review
Eric Z. Business - 03/04/2018
« Familiar and comfortable »

Friendly staff, good food, comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Sincerely, Graham Hewitt General Manager 英戈瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/nanjing

AccorHotels certified review
Kai C. Business - 23/03/2018
« pleasant »

Great view. Spacious room. Convenient location. Excellent service.

AccorHotels certified review
Zhigang X. Business - 23/03/2018
« very good experience in Fairmont Nanjing »

good view of the room good design of the hotel good service of all the staffs

AccorHotels certified review
Y. T. M. Business - 21/03/2018
« Room and breakfast »

Fine and good

AccorHotels certified review
Derek L. Families - 20/03/2018
« The service was exceptional. I truly felt I was "home away from home" »

Fairmont nanjing met the fairmont expectation. The staff was simply fantastic from the moment our car pulled up. This was the first time to Nanjing and Fairmont was perfect in welcoming and assisting my specific needs.

AccorHotels certified review
Z. C. Business - 19/03/2018
« Wonderful experience as usual »

The service and the room are very good. And I love the breakfast in Fairmont Nanjing. Please kindly be reminded, it's better to have the shaving kit in the room in advance. I always need shave kit when I stay at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Graham Hewitt General Manager 英戈瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/nanjing

AccorHotels certified review
Anonymous Business - 18/03/2018
« cOMFORTABLE »

Nice experience

AccorHotels certified review
Zhiyue Y. Business - 18/03/2018
« comfortable and quiet »

always being cozy

AccorHotels certified review
Xu H. Business - 17/03/2018
« every good experiene »

I am in business trip, and stay in Fairmont for half of month. The king room is great, the breakfast is incredible. The only thing that need improve is fitness room, it's kind of small.

AccorHotels certified review
Anonymous Business - 12/03/2018
« Just another hotel, like no other. »

1) During check in, the staff is not aware that I am a member and had stayed at the hotel for 8 nights before, the staff only realised after I made enquiry about member's entitlement. 2) The room provided only 2 bottles of water, I called to request for 2 more bottles and to place 4 bottles everyday for the remaining days of my stay. They brought 4 bottles to my room, but for the other 2 days, still only 2 bottles of water is placed in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Heng, We very much appreciate your comments regarding your stay at the Fairmont Nanjing. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our front desk and housekeeping management. We do hope you give us another chance as we will definitely improve our services. Sincerely, Graham Hewitt General Manager 英戈瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/nanjing

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