Fairmont Nanjing 5 stars

Customer review rating 4.7/5 2,509 reviews
Fairmont Nanjing
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Hotel extras

Fairmont Nanjing has welcomed a host of dignitaries and fortune 500 companies. It boasts 359 guestrooms, 75 of which are suites, and some of the most high-end room amenities that luxury hotels have to offer. Rooms feature Nespresso coffee machines

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Air conditioned
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 14 meeting room(s)

Hotel location

Fairmont Nanjing

333 Jiangdong Middle Road
Jianye District
Jiangsu Province
210019
nanjing
china

Tel: +8625 86728888

Fax: (+86)25 86593288

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NANJING LUKOU AIRPORT At 35km / 21.75 miles

GPS :31.998314, 118.72684

Our accommodations

Fairmont Nanjing's 359 guest rooms and suites have been designed to satisfy the needs of every guest.

Deluxe City View King

  • Max. number of persons: x3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Deluxe City View 2 Queen

  • Max. number of persons: x4
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Deluxe River View King

  • Max. number of persons: x3
  • Area: From 38
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Signature River View King

  • Max. number of persons: x3
  • Area: From 38
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Signature River View 2 Queen

  • Max. number of persons: x4
  • Area: From 43
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Fairmont Gold King

  • Max. number of persons: x3
  • Area: From 38
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Fairmont Gold 2 Queen

  • Max. number of persons: x4
  • Area: From 43
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Deluxe 2 Queen City View SK

  • Max. number of persons: x4
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Signature 2 Queen River View SK

  • Max. number of persons: x4
  • Area: From 43
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Deluxe 2 Queen River View SK

  • Max. number of persons: x4
  • Area: From 38
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Deluxe King with River View SK

  • Max. number of persons: x3
  • Area: From 38
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Deluxe 2 Queen River View NS

  • Max. number of persons: x4
  • Area: From 38
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Deluxe King City View SK

  • Max. number of persons: x3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Signature King River View SK

  • Max. number of persons: x3
  • Area: From 38
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Fairmont Gold King SK

  • Max. number of persons: x3
  • Area: From 38
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Fairmont Gold 2 Queen SK

  • Max. number of persons: x4
  • Area: From 43
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Deluxe King Handicap NS

  • Max. number of persons: x2
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Deluxe King Handicap SK

  • Max. number of persons: x2
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

One Bedroom Suite King

  • Max. number of persons: x4
  • Area: From 88
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Suite Twin NS

  • Max. number of persons: x3
  • Area: From 88
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Fairmont Gold One Bedroom Suite

  • Max. number of persons: x4
  • Area: From 88
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Presidential Suite NS

  • Max. number of persons: x4
  • Area: From 260
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Chairman's Suite SK

  • Max. number of persons: x4
  • Area: From 261
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Fairmont Gold Grand Suite NS

  • Max. number of persons: x4
  • Area: From 138
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Fairmont Gold One Bedroom Suite SK

  • Max. number of persons: x4
  • Area: From 88
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

One Bedroom Suite SK

  • Max. number of persons: x4
  • Area: From 88
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Suite Twin SK

  • Max. number of persons: x3
  • Area: From 88
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Our restaurants and bars

ALTITUDE

Type of cuisine: International

Altitude, features theatre style kitchen stations, where guests can watch our chefs prepare dishes right before their eyes. The restaurant features Indian, Chinese, Cantonese, Japanese, Western cuisine, a massive dessert buffet and more!

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VANCOUVER GRILL

Type of cuisine: International

Vancouver Grill offers guests a taste of Canada. Our steakhouse features our must-try signature Caesar Salad, a selection of Australian, Wagyu and Chef's specialty beef cuts and decadent dessert options to compliment your meal.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RICHESSE CHINOISE

Type of cuisine: Regional

Richesse Chinoise specializes in local Huaiyang, Cantonese and Sichuan cuisine. Dine in our 35th floor main dining hall or choose one of our 22 private dining rooms, perfect for entertaining clients or holding a private celebration.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Treat yourself to afternoon tea, surrounded by fresh flowers in a luxurious setting. Enjoy a taste of coffee, tea or sip on Fairmont's modern classic cocktails as your eyes are fixed on the ancient Yangtze River or the shimmer of Hexi's night view.

MUSIC@61

Photo non contractuelle / Strictly non binding

A visit to Nanjing is not complete without a visit to our entertainment floor Music@61. Come visit us and choose from our Whisky Bar, Wine Bar, Cocktail Bar or Music Room. Enjoy delicious snacks to accompany any drink that you order.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 897 m²

  • Maximum capacity: 1,100 people

  • Maximum banquet capacity: 540 people

Find out more
Fairmont Nanjing Meeting Room

Our guest reviews for
Fairmont Nanjing

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

2,509 reviews

Not as good as normally

Customer review rating 4.7/5

Niels P. O. Business - 11/04/2019 AccorHotels certified review

Just a few small bumps on the Road nothing major, most was handled next day. But i had a few Problems with your WIFI this time , it would ask me for my Member Number every day ( normally it only ask first day ) The new Staff in the Gold Lounge, is not so good with English.. First day , i never got my Omelet, Second day, with different filling, then i asked for..

Dear Niels Peder O., Thank you for taking the time to tell us about your experience at the Fairmont Nanjing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

A happy parental vacation

Customer review rating 4.7/5

Vivian Z. Families - 03/04/2019 AccorHotels certified review

The experience is great, from the lobby to the executive lounge, everyone is friendly! Although the hotel is a bit old, the facilities are well maintained.

Excellent stay for a business trip

Customer review rating 4.7/5

Erik Business - 02/04/2019 AccorHotels certified review

Everything was good. Maybe the staff could practice more English.

great hosptality, good food and very nice rooms

Customer review rating 4.7/5

Cor Business - 31/03/2019 AccorHotels certified review

Excelent

Customer review rating 4.7/5

Piauphang F. Business - 31/03/2019 AccorHotels certified review

The breakfast is getting to be pathetic. The eggs station cannot cook a single double side or a sunny side up. It’s way too oily and every egg is flat and over cooked. It’s a 1 Star egg in a 5 star hotel

Hardware are good, except the air con control stay at 27 degree C for both my two nights short stay

Customer review rating 4.7/5

Andy Business - 29/03/2019 AccorHotels certified review

Room are fine, breakfast acceptable, but the room temperature control was stay at 27 degree C for both nights during my stay. Just used the room for during nighttime, no point to seek trouble myself to fix it. Honestly, as a Canadian University student, very disappointed on the Fairmont/Four season brand. Will not check in the hotel in the future. Going back to Marriot chain. Appreciated your staff offer free ride to the airport, but I got sick after I return to Hong Kong, two nights not sleeping well did damage my health.

Senior Production Engineer

Customer review rating 4.7/5

Roy F. Business - 18/03/2019 AccorHotels certified review

Fairmont is a very nice hotel with good service. Staff seems happy and doing a good "customer care" Internet very good for working!

Dear Roy Anders F., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Reception service is very good

Customer review rating 4.7/5

Yihui Business - 18/03/2019 AccorHotels certified review

Excellent hotel for business or pleasure. Incredible design with luxurious rooms. Breakfast is good but I expect more kinds of food and more proactive service. Got a Nice Gold Club lounge accessible of Presidents Club member of Fairmont for free but I haven't got a change to experience. Overall, the reception service is the best.

Dear Yi Hui B., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

A great stay

Customer review rating 4.7/5

Haiyang Business - 13/03/2019 AccorHotels certified review

Very comfortable room with good facilities and the location of hotel is great. Buffet was delicious and especially, the music bar on 61st floor has outstanding service. However, the wine selection seems to have some problem: many choices are out of order.

Excellent Upgraded Room Facility

Customer review rating 4.7/5

David K. Business - 11/03/2019 AccorHotels certified review

People at front desk are friendly and efficient in dealing with check-in and check-out with pleasant attitude. The room is clean and the bed is even more comfortable than that at home. Fairmont Nanjing will be my priority choice when I stay in Nanjing next time.

Dear Da Wei K., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Very good experience

Customer review rating 4.7/5

Huiping S. Business - 28/02/2019 AccorHotels certified review

Quiet and comfortable

Dear Hui Ping S., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

An unsatisfacted stay in Fairmont Hotel

Customer review rating 4.7/5

Richard Solo - 17/02/2019 AccorHotels certified review

The reason for this stay is just for relax, however, after opened the room , I feel quite disappointed, as the room is quite small and made me feel repression. The hotel do not provide turn down service which shocked me greatly. I think that fairmont should be a full service hotel, however it doesn’t.

Lighting is worse and worse. No info about facilities. Wait taxi to the airport outside

Customer review rating 4.7/5

Ayj Families - 02/02/2019 AccorHotels certified review

I visited Fairmont NJ for some years. At first, lighting buttons was not intuitive. This time, light is blinking, not only one lamp. It looks not managed well.

Dear Youngjoon A., I am in receipt of your comments regarding your recent stay with us, and would like to thank you for taking your time to complete our guest satisfaction survey ith this valuable feedback. Your comment concerning lighting problem is duly noted. It is always our commitment to provide product and services that meets and where possible exceeds guest's expectations. Your comment is most important to us, as it is often through direct and candid feedback from our discerning and valued guests, that we are able to identify areas where improvement of service and product is needed. Once again, I would like to extend my sincere apologies for any inconvenience caused and earnestly look forward to having the pleasure to welcome you personally when you next return to Fairmont Nanjing. In the meantime, if there is anything that I can be of any assistance with, please feel free to contact me directly. SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Great facility and restaurant, but noisy at one early morning

Customer review rating 4.7/5

Alan Business - 30/01/2019 AccorHotels certified review

The room, the hallway and the restaurant are impeccable. However, there was big noise in the hallway outside of my room after 4am in one morning. Two men were talking. One guy may be drunk, and the other guy may be a hotel employee. The employee spoke loudly, and repeated questioning that guest for 20 or 30 minutes. The two got the same questioning again after 7am. I guess the hotel could handle the case in a more quiet way.

Mr

Customer review rating 4.7/5

S. Y. Business - 21/01/2019 AccorHotels certified review

very good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Fabulous hotel

Customer review rating 4.7/5

Andrew B. Business - 20/01/2019 AccorHotels certified review

Fantastic room with great facilities. Food at real fast was superb and an extensive choice. Gold lounge a great facility to use when in business.

Dear Andrew Philip B., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Very good stay

Customer review rating 4.7/5

Gianluca Business - 27/12/2018 AccorHotels certified review

Almost everything as expected. To improve the smell coming from the kitchen into the bar.

Dear Gianluca Graham Miklos R., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. Please note that your concerns have been passed on to our related department. We hope you can see our improvement next time you back to the hotel. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Fabulous staying

Customer review rating 4.7/5

Ching S. Y. Business - 26/12/2018 AccorHotels certified review

I like the executive lounge on the 57th floor . Staffs are super nice and helpful . The service beyonds my expectation.I believe that it credits to the good management. The service exceeds the quality standard of a luxury five star hotel but there’s some improvement needed . In my opinion, about the Vancouver grill I ordered the set menu . It splits to starter ,soup ,main and dessert. That should be served one by one but my experience wasn’t like that . It could be the culture different as I also saw this situation on the executive lounge as well. I’m not complaining something but hoping the fairmont hotel in the mainland China could provide a better experience to other guest from anywhere . Best regards Eason

Dear Ching Shun Y., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, we really appreciate your suggestion and it has been pass on to our F&B department. Your suggestion is important to our improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Thank you for your always comfortable atmosphere and good service.

Customer review rating 4.7/5

P. S. S. Business - 24/12/2018 AccorHotels certified review

a clean lodging a good meal a friendly staff

Dear Sang S. P., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

An extremely memorable atrium with nothing at the bottom

Customer review rating 4.7/5

Anonymous Business - 19/12/2018 AccorHotels certified review

My first time staying in any Fairmont, I like the hotel very much. I wish that as a guest on the club floor I was able to utilize the Club Floor amenity but alas I was not. The guest experience might benefit from more cleaning of the floor to ceiling glass double wall - twice the amount of stains to address! I regret not having stayed long enough to dine at the Vancouver Grill which I had toured on a previous visit (at which I was also unable to dine there)

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing
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