Hotel - Fairmont Makati
Fairmont Hotel Fairmont Hotel

Fairmont Makati

4.5/5 2,006 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 7600.00 PHP Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request
  • Golf  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Experience the ultimate in luxury and comfort. Each sophisticated guest room offers floor-to-ceiling glass windows overlooking the city, plush bedding, elegant bathrooms, and thoughtful amenities that make every stay truly memorable.

  • 280 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • WiFi in your room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,554 reviews

Our guest reviews for Fairmont Makati

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,006 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Dulce D. A. Families - 08/08/2018 AccorHotels certified review
« Superb »

This is my second stay in Fairmont Makati where I celebrated my birthday. Experience was very good and the hotel staff were very courteous and attentive.

Christine A. C. Solo - 08/08/2018 AccorHotels certified review

One of the finest hotels I have ever stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty

Arthur Families - 08/08/2018 AccorHotels certified review
« Great experience »

Everyone is friendly. Our room is nice. The shower is broken but the water pressure is good, so the water is all over the place. Good thing is there's a door in the shower. But the rest are great. Thank you for accommodating us. We'll definitely stay there again.

Ramie A. M. S. Couples - 08/08/2018 AccorHotels certified review
« It was a nice upgrade of room to the gold lounge »

It was a really nice experience to be in the gold lounge upgrade. Only that, the food in spectrum was a bit limited. But overall, it was vey good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty

Jake D. P. Couples - 07/08/2018 AccorHotels certified review
« Best hotel in Makati »

Very relaxing hotel. Quiet room. Nice amenities. Friendly staffs. So far the best hotel ever. Two thumbs up!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty

Adrian W. Business - 07/08/2018 AccorHotels certified review
« Discovery of an excellent resto! »

The P500 voucher to try a Mireio restaurant within the Fairmont was great as it alerted me to a resto within the hotel I was not aware of during my previous stays. The bar adjoining terrace bar offers a lovely view of Makati especially at night with the cool Breeze. In general the stay was enjoyable. The only area of improvement I would suggest is the quality of the linens as it does not adhere to the same high standards of the amenities in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received ratings from our valued guest. Moreover, we have acknowledge your suggestion to improve the quality of our linens which we have shared with our hotel committee and housekeeping leaders. As for the room upgrade kindly be informed that one of the Le Club Accor Gold Benefits is an upgrade to our deluxe room facing the pool. I understand you have stayed in the similar category on two occasions and the only difference from the standard room is the view. Mr. W., we greatly value your loyalty and we particularly appreciate that you liked our French Brasserie, Mireio Restaurant & Terrace. We remain at your service and we hope to have the pleasure of meeting you again in the next opportunity. Best personal regards, Love Love Olivo Manager, Loyalty

Maria C. Business - 07/08/2018 AccorHotels certified review
« Awesome experience in Gold King Accomodation »

A warmth and friendliness more akin to home than a large corporate hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty

Scott S. Couples - 07/08/2018 AccorHotels certified review
« 24 Hours of first class service »

It's could not have gotten any better. The customer service was excellent from the front desk staff, lounge staff to the housekeepers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty

Joseph J. C. T. Families - 07/08/2018 AccorHotels certified review
« Exceeding Expectations »

Definitely exceeding expectations. Staff is so pleasant and accomodating. Appreciate the smiles and greetings all the time. The spa is amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty

Jdj Business - 07/08/2018 AccorHotels certified review
« Great 15 nights at the Fairmont Makati »

It was a very pleasant stay. The hotel staff was friendly and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Moreover, we have acknowledge your suggestion regarding the portion of our food in our in-room dining which we have shared with our Culinary and Food & Beverage Leaders Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty

Marcus Couples - 07/08/2018 AccorHotels certified review
« Excellent! »

Great location, staffs are very helpful, check in was smooth. The only thing I am not happy with is that because I book thru other website so I cannot collect my points, I guess that’s what we pay extra for on your site is the points. Anyway not a big deal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received ratings from our valued guest. Moreover, we have acknowledge your feedback regarding our Loyalty Program, reference to the points that a member can earn and based on the terms and conditions only direct bookings / eligible rates may earn points. We also offer 10% discount for every booking made on the Accor Hotels Application. You may also call us or email the hotel directly should you need assistance in booking your accommodation and we will be pleased to assist you. Once again, thank you very much for staying with us. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty

Jeff Business - 07/08/2018 AccorHotels certified review
« All ok »

Except for Aircon at beginning ... needed repairs but done within hours. Shouldn’t have happened but handled ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Fairmont Makati. It is always a pleasure to receive feedback from our valued guest. Your comments has been noted as we endeavor to perfect our service standards. Please accept our apologies for any inconvenience caused and rest assured this will be shared to the department concern. In the meantime, should we be of any assistance, please do not hesitate to let us know We look forward to welcome you back in our hotel. Sincerely, Love Olivo Manager. Loyalty

Rae H. Families - 07/08/2018 AccorHotels certified review
« cozy mother-daughter weekend »

top notch, great service as per usual :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rae H., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty

Glenn M. Families - 07/08/2018 AccorHotels certified review

We had a pleasant and relaxed overnight stay in your hotel. The facilities were tidy. The hotel staffs were accommodating and friendly. We loved the breakfast buffet. It's good you're not putting sugar on the hot choco drink. We liked the underground walkway that linked the hotel to the shopping malls.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty

John A. E. Couples - 07/08/2018 AccorHotels certified review
« Worry free experience »

We checked in for a convention. We had arranged for another room the following day, the staff took care of everything to effect our transfer. Fantastic service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty Sincerely,

Ra Families - 07/08/2018 AccorHotels certified review
« Everything went smoothly »

Everything went smoothly, I like that from when I went down the car I was assisted with the friendly smiles of the staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty

June M. Business - 07/08/2018 AccorHotels certified review
« I had a wonderful stay. »

The trip from QC to Makati waa quite tiring because of the usual Friday EDSA traffic...but once I reached Fairmont, everything turned roses! The staff was very accomodating, room was cozy, ballroom is nice, breakfast was good. Overall I had a very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. m., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty

Chelle Friends - 07/08/2018 AccorHotels certified review
« Good but not as expected for 5 star hotel. »

Service is okay, but facilities look a little bit old. Shower room have stain of dirt. Used slipper of the previous guest still at the bed side.

David S. Business - 07/08/2018 AccorHotels certified review
« Wonderful service from friendly staff »

Always a pleasure to stay at the Fairmont Makati. Great food , service and ambience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Fairmont Makati. It is always pleasing to receive positive feedback from our valued client, rest assured this will be shared to the team accordingly. I am sure this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our service. Once again, thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Love Olivo Manager, Loyatly

John -. S. Business - 06/08/2018 AccorHotels certified review
« Excellent first stay at the Fairmont Makati. »

This was my first stay at the Fairmont, now that the hotel is officially part of the Accor Group - I usually stay at the Sofitel. Service was exceptional from the arrival until departure. Hotel was well situated for my business meetings. Rooms were clean and had a decent range of amenities. I particularly appreciated the extra attention given to me as a Platinum member of Accor, with small food gifts being delivered to the room etc. Service at the Mireio was excellent - a big thanks to Jay for his friendly greeting and great service. Also, a big thanks to Love who took care of me as a Platinum customer. One complaint that I would have is that I was not allowed to access the Gold Lounge at the hotel, despite the fact that I'm a top tier member of the hotel. This isn't acceptable, as it's not offering a harmonised benefit when compared to other Accor hotel brands, and would put me off from staying at a Fairmont hotel again, until they amend their policy on this.

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