Hotel - Fairmont Makati
Fairmont Hotel Fairmont Hotel

Fairmont Makati

4.5/5 2,058 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request
  • Golf  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Experience the ultimate in luxury and comfort. Each sophisticated guest room offers floor-to-ceiling glass windows overlooking the city, plush bedding, elegant bathrooms, and thoughtful amenities that make every stay truly memorable.

  • 280 rooms
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,886 reviews

Our guest reviews for Fairmont Makati

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,058 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 11/10/2018 AccorHotels certified review
« Great hotel, great staff and fantastic stay as always »

The Fairmont Manila is a great hotel, with very professional courteous staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Fairmont Makati. Thank you for always making us your home whenever you visit the Philippines. I am happy to hear that you enjoyed a comfortable stay with us and the service of our team is according to your satisfaction. I shall share your comments with the team and I am sure this feedback will serve as an encouragement to all our staff. Once again, thank you for your loyalty and look forward to having you again in a not too distant future. Kind Regards, Love Olivo Guest Experience Manager

Anonymous Business - 11/10/2018 AccorHotels certified review
« Okay. A good recovery after a very difficult checkin »

One problem led to loss of mobile which spoiled the overall stay. Staff were very good and I enjoyed the restaurant and Long Bar.

Camille Friends - 11/10/2018 AccorHotels certified review
« My stay at Fairmont was very relaxing. »

My stay at Fairmont last weekend was very pleasant. From the front desk officer, IT personnel and even up to the valet staff, they were all very welcoming and helpful. Never had any problem with the services. Overall, it was a delightful experience. I will most likely book at this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

J C. Business - 11/10/2018 AccorHotels certified review
« One of the best hotel experiences I have ever had »

It was one of my most pleasant stays in a hotel. The staff were very respectful and polite and to top it off I received a surprise in my room - a belated birthday cake. Well done Fairmont Makati. You have set the standard for all hotels to follow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Alice Business - 10/10/2018 AccorHotels certified review
« Mrs. »

Entire staff are really working hard to please the guests. Even anger was melt down by patiently smiling attitude of the staff. SO PROFESSIONAL!

Phil L. Business - 10/10/2018 AccorHotels certified review
« Good experience, except dirty room upon arrival »

Good experience, except dirty room upon arrival

Elen Friends - 10/10/2018 AccorHotels certified review
« Excelente »

1) experienced my birthday @ rooftop Mireio but no cake...joke. 2) experienced the hot tub and steamroom 3) customer service are good and well deserved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Moreover, we have acknowledge your suggestion to improve the quality of our breakfast and add more choices which we have shared to our Culinary Leaders for appropriate action Once again, thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Anonymous Couples - 10/10/2018 AccorHotels certified review
« A great birthday staycation! »

Everything was very smooth. My check-in was very fast and I didn't have any problems. The room was really clean and cozy! The staff were very helpful. Miguel, the one in the who checked me in, even noted that it was my birthday and the hotel gave me complimentary cake to greet me. A small gesture that I really appreciated! Loved my stay here! :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Likewise, we have noted your kind compliments of our staff, Miguel who assisted and welcome you on arrival which we have shared with him accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Trevor O. Business - 09/10/2018 AccorHotels certified review
« Exceptional Service »

The venue was clean and well presented and the rooms were large and well appointed. The entire team were absolutely amazing - very professional, courteous and provided excellent service. Considering they are not tip based staff they were extra impressive and a real credit to the venue. Everyone was so helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Anonymous Families - 08/10/2018 AccorHotels certified review
« It was relaxing. »

I liked how the place felt serene; not too crowded.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Jesse C. Business - 08/10/2018 AccorHotels certified review
« It was fantastic »

The staff was very friendly and they did a great job of anticipating things I might want (e.g. daily newspaper) and asking me about my preferences.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Anonymous Families - 08/10/2018 AccorHotels certified review
« Extraordinary »

Very classy hotel Accommodating staff

Julie Business - 08/10/2018 AccorHotels certified review
« Hotel team went over and above expectations for delivering a fantastic experience. »

We needed a location for a day-long meeting on short-notice and your team really hustled to pull together the perfect solution for us! Thanks! Appreciated your support, attention to detail, and upgrading me for lounge access. This was very useful for us to have private, discrete discussions during our 2 day meeting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Moreover, we have acknowledge your suggestion to improve the quality of our food and beverage which we have shared to our Culinary Leaders for appropriate action. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Tim M. Couples - 08/10/2018 AccorHotels certified review
« Great service »

Really top notch customer service from the front desk experience, the concierge and our lovely drivers- the room was perfect and well appointed and loved the Long Bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Walter Business - 07/10/2018 AccorHotels certified review
« Great stay in Makati »

Hotel according expectations however very disappointed do not have access to the loung being a Accor Platinum member since long

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Moreover, we have acknowledge your feedback regarding our Loyalty Program, as Fairmont Gold Floor is a unique feature of the Fairmont, access to the floor is excluded on the benefits under Le Club Accor Loyalty based on the terms and conditions. We shall be raising this to the Loyalty corporate office for their review. We greatly appreciate your loyalty, we hope your next visit will be as pleasant as the previous one. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Anonymous Business - 07/10/2018 AccorHotels certified review
« Correct and value for money »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Christine Couples - 05/10/2018 AccorHotels certified review
« Generous and Relaxing »

Fairmont was generous enough to waive the late check out charge. Thank you also for the birthday cake you placed on the room as well as the one given by Spectrum. There were lots of variety at the Spectrum. Check in and check out were a breeze. The staff were polite, smiling and pleasing. Internet was fast. The room was spacious. We had a very relaxing stay. :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Moreover, we are glad that we have been a part of this special day. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Anonymous Business - 05/10/2018 AccorHotels certified review
« A little bit *too* attentive for an introvert Brit... »

Excellent hotel, facilities and staff...all excellent. I'm a very independent person who *likes* to do things for myself, so to have quite so many staff all trying to be so helpful was a bit over-bearing for me, personally. They were great though - friendly, cheerful and hugely helpful...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received ratings from our valued guest. Likewise, we have noted your feedback regarding the helpfulness of our team. Rest assured this has been well noted and will ensure to respect your preference on your future stays. Once again thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

James A. Business - 05/10/2018 AccorHotels certified review
« staff was attentive and reposnive to my needs »

i felt welcomed. i loved the greeting and the in room registration. transportation was great. room was comfortable. i will stay w you again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Nadia Business - 05/10/2018 AccorHotels certified review
« Ok »

OK service is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received ratings from our valued guest. Moreover, we have noted your suggestion to improve the efficiency on check-out and you have rated us low on our loyalty membership. Would you kindly let us know of any concerns so we can address them for improvement? We thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime. should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

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