Fairmont Yangcheng Lake

Retreat to an oasis of tranquility for business and leisure travelers, and enjoy the luxury of a real home at Fairmont Yangcheng Lake. This 5-star hotel in Kunshan is strategically located on the shores of Yangcheng Lake, with 33 acres of Yue Feng Island Organic Farm. Unwind in one of our comfortable guest rooms or suites, featuring lake views. Embark on a culinary adventure at five world-class restaurants and bars championing local, organic ingredients.

Hotel extras

STUNNING LAKESIDE LOCATION - The hotel is located next to the beautiful Yangcheng Lake Park, on the shore of the Yangcheng Lake, famous for its Hairy Crab and is surrounded by lush parks and organic farm.

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information

WIFI/Internet Access
Parking
Accessible bathroom
Pet allowed
Air conditioned

Leisure and activities

Swimming pool
Fitness centre
Well-being
Golf

Catering

3 restaurant(s)
2 bar(s)

Business services

6 meeting room(s)
Conventions hotel

See all services

Hotel location

See on a map

Jiangsu
No. 3668 West Ma'anshan Road
215300
KUNSHAN
CHINA

Tel: (+86)512 5780 0888

Fax: (+86)512 5780 7255

Contact email

Check-in from 15h00

Check out up to 12h00

Access and transport

SHANGHAI HONGQIAO INTL AIRPORT At 69.2km / 43 miles
SHANGHAI PUDONG INTL AIRPORT At 125km / 77.67 miles
SUSAN SHUOFANG INTL AIRPORT At 57.94km / 36 miles

GPS : 31.387146, 120.837469

Our rooms

6 photos

Offering 199 deluxe guest rooms and suites including Fairmont Gold, the brands exclusive lifestyle offering warm and personalized service with amenities such as private reception and a comfortable guest lounge.

Deluxe Park View DD NS

Magnificent views of the park with the colored roofs of the nearby luxury villa complex providing a beautiful backdrop. Offering light or dark color scheme. Rooms have either balcony or walk-in closet.
1 Bedroom Suite K NS

829 sq. ft / 77 m², floor to ceiling windows, spacious living area, rich decor; marble bathroom.
1 Bedroom Suite K S

829 sq. ft / 77 m², floor to ceiling windows, spacious living area, rich decor; marble bathrooms.
Signature Lake View DD SK

485 sq. ft / 45 m², preeminent view, most with private balcony, marble bathroom, high-speed Internet access.
Signature Lake View DD NS

485 sq. ft / 45 m², preeminent view, most with private balcony, marble bathroom, high-speed Internet access.
Fairmont Lakeshore King NS

485 sq. ft / 45 m², partial lake view, most with private balcony, spacious marble bathroom, high-speed Internet access
Deluxe Park View QQ S

485 sq. ft / 45 m², elegant decor, showcases park or countryside view, spacious marble bathroom, high-speed Internet access
Junior Suite K S

786 sq. ft / 73 m², elegant decor, most with private balcony, sitting area, spacious marble bathroom, executive desk
Deluxe Park View King S

485 sq. ft / 45 m², elegant decor showcases park or countryside view, marble bathroom, high-speed Internet access.
Fairmont Park View King S

485 sq. ft / 45 m², floor to ceiling windows, chaise lounge, spacious marble bathroom, high-speed Internet access.
Deluxe Park View QQ NS

485 sq. ft / 45 m², elegant decor, showcases park or countryside view, spacious marble bathroom, high-speed Internet access
Fairmont Lakeshore King S

485 sq. ft / 45 m², partial lake view, most with private balcony, spacious marble bathroom, high-speed Internet access
Junior Suite K NS

786 sq. ft / 73 m², elegant decor, majority with private balcony, sitting area, spacious marble bathroom, executive desk.
Fairmont Gold Junior Suite K NS

On the highest floor of the hotel, an impressive view of the lake from the top of the hotel, HSIA and a private balcony.
Signature Lake View Suite K NS

There are four Signature Lake View Suites, one on each of the main floors of the hotel. Stunning lake views, from both the large living room and the bedroom.
Signature Lake View Suite K S

There are four Signature Lake View Suites, one on each of the main floors of the hotel. Stunning lake views, from both the large living room and the bedroom.
Fairmont Park View DD SK

Overlooking the beautiful park to the north of the hotel, the Park View Rooms are Fairmont Yangcheng Lakes lead-in room type. HSIA and either a walk-in closet or a balcony.
Fairmont Gold Lake View K NS II

Top floor and the only room of its type in the hotel. Offers an expansive view of the lake which can be best enjoyed from the room's private balcony. Espresso coffee machine.
Fairmont Lakeshore DD NS

Stunning views of the world famous Yangcheng Lake. All rooms have HSIA and feature glorious marble bathrooms and in addition many rooms feature a private balcony. 484 sq. ft / 45 m², 2 double beds
Fairmont Lakeshore DD S

Stunning views of the world famous Yangcheng Lake. All rooms have HSIA and feature glorious marble bathrooms and in addition many rooms feature a private balcony. 484 sq. ft / 45 m², 2 double beds
Deluxe Park View King NS

Deluxe Park View King - The views from the higher floors are even more striking than those lower down. Magnificent views of the Park with the colored roofs of the nearby luxury villa complex providing a beautiful backdrop.
Presidential Suite K NS

Presidential Suite - Occupies 460 sqm of the top floor of the hotel. Every room in this suite has a panoramic lake view and there are further views offered from the full sized terrace which can be used for private functions.
Signature Lake View King NS

Signature Lake View King- Showcase the views of all that Yangcheng Lake has to offer to our guests. Most of the rooms offer a private balcony with floor to ceiling windows and all have HSIA, marble bathroom with sliding doors.
Signature Lake View King S

Signature Lake View King Smoking - Showcase the views of all that Yangcheng Lake has to offer to our guests. Most of the rooms offer a private balcony with floor to ceiling windows and all have HSIA, marble bathroom with sliding doors.
Fairmont Gold Park View QQ NS

Fairmont Gold Park View Queen Queen - Located on the top floor and is the only room of its type in the hotel. Offering an expansive view of the park from the top of the hotel. Featuring the highest level of luxury and comfort is assured.
Fairmont Gold 1 Bedroom Suite K NS

Fairmont Gold 1 Bedroom Suite - The highest level of luxury and comfort ensures that guests lack nothing.Suites offer separate living rooms and a luxurious bedroom in a residential design with expansive views of the park from the top of the hotel.
Fairmont Park View King NS

Fairmont Park View King - Overlooking the beautiful park to the North of the hotel, Park View Rooms are Fairmont Yangcheng Lakes lead-in room type. Rooms have HSIA and either a walk in closet or a balcony. Both light and dark color schemes are available.
Fairmont Gold Park View K NS

Fairmont Gold Park View King - Fairmont Gold Park View Room is on the top floor and is the only room of its type in the hotel. Offering an expansive view of the park from the top of the hotel. Featuring the highest level of luxury and comfort is assured.
Fairmont Gold Lake View K NS

Fairmont Gold Lake View King -Located on the top floor and is the only room of its type in the hotel. It offers an expansive view of the lake from the top of the hotel which can be best enjoyed from the rooms private balcony. Espresso machine in room.
Fairmont Gold Lake View DD NS

Fairmont Gold Lake View Double Double - Located on the top floor and is the only room of its type in the hotel. It offers an expansive view of the lake from the top of the hotel which can be best enjoyed from the rooms private balcony. Espresso machine.

200 rooms

- Air conditioning
- Emergency exit map
- Automatic air control
- Safe deposit box in room
- Opening windows
- WiFi in your room
- High speed transmission line
- Iron in room
- Coffee/tea making facilities
- Hair dryer in bathroom
- Sprinkler in room
- Keycard-operated door locks
- Audible smoke alarms in rooms
- Security peephole
- Emergency info in rooms
- Alarm clock

Our rooms fittings

Our restaurants and bars

Lunch 11:30 - 14:30

Dinner 17:30 - 21:30

ESSENCEType of cuisine: Regional

Essence Restaurant offers all-day dining, local and international cuisine for breakfast, then superb Chinese, Korean, Indonesian, Malay and North American selections for lunch and dinner. Both buffet & a la carte dining options are available to diners.

Lunch 11:00 - 15:00

Dinner 17:00 - 22:00

YI FENG COURTType of cuisine: Regional

Yi Feng Court brings fine Cantonese cuisine, a sophisticated ambience and superior service to the shores of Yangcheng Lake. Chinese Sous Chef prepares authentic local, regional dishes and a stunning selection of seafood.

Lunch 11:00 - 13:30

Dinner 17:00 - 20:00

WUGUType of cuisine: Regional

Wugu (meaning Five Grains in Chinese) Restaurant serves scrumptious and authentic local cuisine using organic ingredients brought fresh from the farm, offering guests an exceptional dining experience.

See all our restaurants

Photo non contractuelle / Strictly non binding

LUWEI LOBBY LOUNGE

With its designer furnishings and chic décor, the Luwei Lobby Lounge is the ideal setting for an intimate date or for networking over drinks. Simply sit back, savor a refreshing beverage, light snacks, and feel daily stress and tension melt away.

Photo non contractuelle / Strictly non binding

CURVE BAR

Boasting a spectacular view through floor to ceiling windows overlooking Yangcheng Lake, Curve is the hotel's beating heart, with its relaxed atmosphere and sublime vista. Wind up your hectic day with your favorite drinks and lively music in Curve Bar.

See all our bars

See all our restaurants and bars

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 1,130 m²
Maximum capacity: 1,020
Maximum banquet capacity: 600

Find out more

4.5/5 AccorHotels Rating Based on 336 reviews

Our guest reviews for Fairmont Yangcheng Lake

100% genuine reviews from our guests

Find out more

AccorHotels certified review

Adam D. Business - 10/04/2018

« Relaxing stay »

Attentive service, especially during check-in and the room review. Flavia was especially kind. Excellent property for walking. I wish only that the air conditioning was working in my room.

Our hotel has responded to the review

Dear Mr. Dolby, Thank you for choosing Fairmont Yangcheng Lake during your trip. I’m really pleased that you had an enjoyable stay and thank you for your positive comments about our colleague and as well as the service atmosphere. All our associates will be thrilled to read your feedback, they are all committed to bringing the best service to all our guests. From all the team, thank you for your kind review, we all look forward to welcome you back to Fairmont on your next trip. Alan Ang General Manager

AccorHotels certified review

Tarek E. Business - 31/03/2018

« I was surprized upon arrival around 6pm with my team that the heating system across the hotel was shut down and even in our own rooms the heating was not turned on while the temperature outside was in low single digit figures (close to freezing). »

Then upon calling the spa to book the sauna at around 6.30pm I was told that the sauna was not turned on and that it would require a couple of hours to heat up. Again another major disappointment ! Our group size was about 20 people so we had 20 rooms booked and yet the hotel wanted to save on their energy bill but at the expense of disappointing its guests/customers and possibly losing them as repeat customers.

AccorHotels certified review

Peter S. Business - 30/03/2018

« Pleasant stay with very good service in clean and green environment »

I had a very pleasant and enjoyed the Service in the FGL very much. Whenever Sandy, Asst. FOM takes care for my Reservation and the preparations a can rest assured that all is perfect. Also Flavia and Wilson are providing excellent and skilfull Service and communication. The Arrival of Executive Chef Peter is extremly welcomed, he introduced himself in FGL at my table. I am looking Forward to a much improved F&B Quality, much appreciated. Can not wait to come back, next Monday already. Maybe there is a Chance to get a glimps of the new DOR Gloria... I know she is soo busy.

AccorHotels certified review

W. L. Solo - 20/03/2018

« Fabulous stay in Fairmont Yangchenglake！ »

Thanks for you all guys! Firstly,When i arrived on Yangcheng lake station ,the driver Mr.Chen, was holding my name sign ,waiting for me within a warm smile. The beautiful young lady which has checked in me was so polite and cheerful,Ivan from Concierge counter pick up my luggage and guide me how to enjoy my stay in Fairmont Yangcheng Lake. Then i find that i will live in Room 701, a quiet room within a really nice view , thanks for Louis Jin's arrangement and welcome letter, so sweet! Wugu restaurant is a amazing place to have my lunch . The fish is tender and the shrimp is fresh.Everything makes me satisfied.

Our hotel has responded to the review

Dear Ms. Lu, Thank you for choosing Fairmont Yangcheng Lake during your trip. I’m really pleased that you had an enjoyable stay and thank you for your positive comments on the hotel rooms as well as the service atmosphere. All our associates will be thrilled to read your feedback, they are all committed to bringing the best service to all our guests. From all the team, thank you for your kind review, we all look forward to welcome you back to Fairmont on your next trip. Alan Ang General Manager

AccorHotels certified review

Mj Families - 02/03/2018

« overall satisfied. »

Very friendly and professional greeting at the reception, and very pleasant experience with pet/dog hotel.

Our hotel has responded to the review

Dear Ms. J., thank you for choosing Fairmont Yangcheng Lake during your trip. I’m really pleased that you had an enjoyable stay and thank you for your positive comments on the hotel service as well as the pet hotel. All our associates will be thrilled to read your feedback, they are all committed to bringing the best service to all our guests. From all the team, thank you for your kind review, we all look forward to welcome you back to Fairmont on your next trip. - Alan Ang, General Manager

AccorHotels certified review

Peter S. Business - 22/01/2018

« A pleasant stay in a luxury place with very good service »

I had a pleasant stay from check-in to departure. The room was clean in very good condition, all amenities in place. Sandy at the FO took excellent care for my Reservation and the preparation of my stay. In the FGL I enjoyed the Special care of Flavia and Eric, very personalized Service, thank you very much. This time Su Chef Kevin Bao freshly prepared a special German dish for me, very much to my liking. Great Service, a wonderful, clean and tidy Environment, I am looking forward to my next stay.

AccorHotels certified review

Dom Families - 27/12/2017

« Most memorable stay »

Beautiful hotel with all the friendly and approachable staff.

Our hotel has responded to the review

Dear Mr. O., Thank you for choosing Fairmont Yangcheng Lake during your trip. I’m really pleased that you had an enjoyable stay and thank you for your positive comments on the hotel. All our associates will be thrilled to read your feedback, they are all committed to bringing the best service to all our guests. From all the team, thank you for your kind review, we all look forward to welcome you back to Fairmont on your next trip. Sincerely, Alan Ang General Manager

AccorHotels certified review

Dino L. Families - 21/12/2017

« Facility and Service »

Great Facility and Excellent Staff

Our hotel has responded to the review

Dear Mr. L., Thank you for having taken the time to share feedback regarding your recent stay at Fairmont Yangcheng Lake. As one of our valuable guests, we are so glad to receive your feedback and noted you have an enjoyable stay with us. Please be assured that our team will continue focus on driving guest satisfaction in both service and products. Thank you for your great support and looking forward to welcoming you back in the future. - Sincerely, Alan Ang General Manager

AccorHotels certified review

Ying M. Families - 03/12/2017

The room and the hall way has a stuffy smell. My children were not willing to stay in the room because of the smell. We had to open the balcony door to get some fresh air. As soon as we got out of elevator to go to our room , kids would cover their mouth and nose because of the smell.

Our hotel has responded to the review

Dear Ms. Mathis, Thank you for sharing your thoughts regarding your recent stay. We feel sorry for any inconvenience that you have encountered. We have shared your comments with our colleagues at once when we received this review and pay attention to the contents you mentioned. Thank you for patronized Fairmont Yangcheng Lake and we look forward to welcome you back again! Alan Ang, General Manager

AccorHotels certified review

Ivano P. Business - 21/11/2017

The Hotel / Restaurant & Staff were excellent, but I had issues making out-going phone calls

Our hotel has responded to the review

Dear Mr. Pezzutti, Thank you for sharing your thoughts regarding your recent stay. We thank you for your kind feedback about hotel services . We will look into the matter regarding the mobile signal issue. We have shared your comments with our colleagues the first time when we received this review. Thank you for patronized Fairmont Yangcheng Lake and we look forward to welcome you back again! Sincerely, Alan Ang General Manager

AccorHotels certified review

Anonymous Business - 19/10/2017

« Experience not very good »

Gold level service is good. But, overall service is not so good. There are not many activities in the hotel.

Our hotel has responded to the review

Dear Mr.Tian, Thank you for taking the time to tell us about your experience at the Fairmont Yangcheng Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alan Ang General Manager

AccorHotels certified review

Donita B. Families - 15/10/2017

« We were given a wonderful room to enjoy a special occasion with the added bonus of a cake for the birthday girl. »

Its serene, beautiful outlooks, with a very fine food and room experience.

Our hotel has responded to the review

Dear Mrs. Bell, thank you for choosing Fairmont Yangcheng Lake to celebrate your daughter's birthday. I’m really pleased that you had an enjoyable stay and thank you for your positive comments on the hotel rooms as well as the service atmosphere. All our associates will be thrilled to read your feedback, they are all committed to bringing the best service to all our guests. From all the team, thank you for your kind review, we all look forward to welcome you back to Fairmont on your next trip. - Alan Ang, General Manager

AccorHotels certified review

Helen Families - 07/09/2017

« Nice Hotel »

Good for family, warm service

Our hotel has responded to the review

尊敬的陈女士：您好！谢谢您花费宝贵的时间点评，也很高兴得知您对于酒店的设施和服务都感到满意！您能喜欢我们酒店是我们莫大的荣幸，希望您能将此次愉快的入住体验分享给您的亲朋好友，并和他们一起前来体验酒店为您提供的产品和服务。期待您再次入住！ - 洪园阳澄湖费尔蒙酒店总经理

AccorHotels certified review

Jules Families - 22/08/2017

« excellent »

good service, good facility, good environment

Our hotel has responded to the review

Dear Ms. Z., thank you for having taken the time to share feedback regarding your recent stay at Fairmont Yangcheng Lake. As one of our valuable guests, we are so glad to receive your feedback and noted you have an enjoyable stay with us. Please be assured that our team will continue focus on driving guest satisfaction in both service and products. Thank you for your great support and looking forward to welcoming you back in the future. - Alan Ang, General Manager

AccorHotels certified review

Emily Families - 16/08/2017

« It was a little disappointing as the facilities are old an I'll maintain. »

We were there for the outdoor pool but it was very dirty and there were bugs growing in the pool. The indoor and outdoor pool were lll maintain and it's summer we were expecting a clean and relaxing time. We had to ask the attendants to clean up the bugs growing in the pool.

Our hotel has responded to the review

Dear Ms. Y., Thank you for sharing your thoughts regarding your recent stay. We feel sorry to hear that you were not satisfied with the swimming pool condition. We have shared your comments with our colleagues the first time when we received this review and pay attention to the contents you mentioned. Thank you for patronized Fairmont Yangcheng Lake and we look forward to welcome you back again! - Alan Ang, General Manager

AccorHotels certified review

Ivano P. Business - 26/07/2017

« Director of Manufacturing »

The Hotel & Room was clean and quiet. The buffet breakfast was convenient and quick

Our hotel has responded to the review

Dear Mr. Pezzuti, thank you for choosing Fairmont Yangcheng Lake during your trip. I’m really pleased that you had an enjoyable stay and thank you for your positive comments on the hotel rooms. All our associates will be thrilled to read your feedback, they are all committed to bringing the best service to all our guests. From all the team, thank you for your kind review, we all look forward to welcome you back to Fairmont on your next trip. - Alan Ang, General Manager

AccorHotels certified review

Mrs.s. Families - 20/07/2017

« Mrs »

The room was clean and nicely furnished. Baby toiletry was provided upon arrival, much appreciated. The outdoor pool was dirty, and staff was cleaning the pool during operational hours. In the summer months, I would expect the outdoor pool to be clean and ready for use.

Our hotel has responded to the review

Dear Ms S., Thank you for sharing your thoughts regarding your recent stay. We thank you for your kind suggestion regards to our hotel facilities. We have shared your comments with our colleagues and take action to improve the quality of hotel facilities and equipment. Thank you for patronized Fairmont Yangcheng Lake and we look forward to welcome you back again! - Alan Ang, General Manager

AccorHotels certified review

Lin Business - 10/07/2017

« Excellent hotel and place »

Next to Yangcheng Lake, this hotel is great for the beautiful lake view and nice organic food provided by its own farm.

Our hotel has responded to the review

Dear Ms. W., thank you for having taken the time to share feedback regarding your recent stay at Fairmont Yangcheng Lake. As one of our valuable guests, we are so glad to receive your feedback and noted you have an enjoyable stay with us. Please be assured that our team will continue focus on driving guest satisfaction in both service and products. Thank you for your great support and looking forward to welcoming you back in the future. - Alan Ang, General Manager

AccorHotels certified review

Charlie Families - 08/07/2017

« Good service »

The hardware is old, service is good.

AccorHotels certified review

Karen J. Friends - 26/06/2017

« Relaxing »

The Fairmont Yancheng Lake staff was very helpful. I've been living in China for a long time but I seldom find great service, the staff at the Fairmont Yancheng Lake delivered, they made sure that to take that extra-mile to help us . Elaine the Duty Manager that weekend was very helpful from our check in and check out she was there assisting us. Mark from the restaurant helped us a lot from breakfast until our late lunch, he made sure our table is clean and did a good job on the table set up. The only thing that I think that needs to be improved from the staff is training, their knowledge about the product is not on point. For example my friend was looking for matches and asked the F&B staff but they don't know if they have matches. In the end he got one but it was at the Front Desk. The Chinese restaurant downstairs was great too, there was a good selection on the menu. We will try to go back again for the restaurant by the lake. Overall we had a relaxing stay and will definitely come back . Thank you so much! Karen

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