Hotel - Fairmont Jakarta
Fairmont Hotel Fairmont Hotel

Fairmont Jakarta

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4.6/5 1,846 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room (Paying)
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Hairdressing salon
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 6 restaurant(s)
  • 2 bar(s)

Business services

  • Conventions hotel
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Hotel location

Our rooms

  • 488 rooms
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WiFi in your room
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Alarm clock
Our rooms fittings

Our restaurants and bars

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See all our bars
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4.6/5 AccorHotels Rating Based on 1,846 reviews

Our guest reviews for Fairmont Jakarta

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Winter Z. Business - 15/06/2018
« 100% recommend! will return »

Enjoyed my stay, bed is super comfortable and staffs are very friendly. will come back

AccorHotels certified review
Ahmad Business - 14/06/2018
« Excellent Facilities and Location »

The room was great and clean. Location wise the hotel was within easy walking distance to the shopping mall.

AccorHotels certified review
Nelson Business - 14/06/2018
« Majestic experience »

Perfect

AccorHotels certified review
Meskalina O. Families - 14/06/2018
« Quality »

One of the very few best hotels in Jakarta. Quiet and modest but elegant feelings just like the Queen of England.

AccorHotels certified review
Sophia Friends - 13/06/2018
« Very comfortable stay »

Services were outstanding and facilities were great

AccorHotels certified review
Ms S. Business - 13/06/2018
« Beyond my expectations. »

Everything was beyond my expectations from the hotel facilities to the staff.

AccorHotels certified review
Mason Z. Business - 12/06/2018
« Very nice environment and excellent service »

Great location and facility with well trained service crew.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mason, Great to know that you found our location strategic and enjoyed our services too. Thank you for your kind sharing and we hope to welcome you back in the near future. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

AccorHotels certified review
Murali Business - 12/06/2018
« Excellent Hotel .. Great Experience »

It was a great experience staying in the hotel.

AccorHotels certified review
Winston O. Business - 11/06/2018
« Second stay »

Staying in Fairmont is always being good. They always try to accommodate to guest request. Do appreciate they try to allow me to check in early as it allow me to wash up and ready for my morning meeting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Winston, Thank you for choosing Fairmont Jakarta again and sharing this wonderful feedback. Glad to know that you had another enjoyable stay with us and that our colleague from the front desk was able to accommodate your early check in too. Thank you once again and we hope to welcome you back soon. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

AccorHotels certified review
Harry S. Business - 11/06/2018
« Business Trip HUB »

We were in Jakarta for an important business meeting. All three of us have full commitments and could not prepare for the meeting until the day prior which meant that we needed to arrive a day earlier and use some facilities for a group preparation. Having the gold lounge conference room was fantastic as it gave us a full day of internal preparation where we could prepare for the meeting. It led to a successful meeting with our target audience. We also used the hotel as a facility for other impromptu meetings with local assets. The good location, and facilities of the gold lounge accommodated our discussion.

AccorHotels certified review
Grant M. Business - 10/06/2018

The room was very comfortable and the shower was fitted with very nice shampoo conditioner and moisturizer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grant, Glad to hear that you felt comfortable in your well-appointed room and like our bathroom amenities too. Thank you for sharing this feedback and it is our hope to welcome you again at Fairmont Jakarta. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

AccorHotels certified review
Robert P. L. Business - 09/06/2018
« Not long enough! »

Staying at your property is like a wonderful holiday by itself. This time it was too short. Well done for another memorable stay. Special thanks to your outstanding staff in the Club Lounge... it really feels like coming home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. It is such a pleasure to read your kind comment about how you enjoyed our stay and thank you for complimenting our colleagues at the Gold Lounge. We hope your next stay will be a longer one and we cannot wait to welcome you back home. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

AccorHotels certified review
Celestino C. M. Business - 07/06/2018
« I am very much satisfied in my stay in your hotel. »

It was an enjoyable and cozy stay. The staff are very helpful, courteous and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Celestino, What a pleasure to know that our colleagues had delivered a very helpful hospitality service which made you had a satisfying stay at Fairmont Jakarta. Thank you for sharing and we hope to welcome you back again soon. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

AccorHotels certified review
Anonymous Business - 07/06/2018
« Awful »

Dissapointment on meeting venue, service in reception drsk and food beverage

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We appreciate your comments regarding your stay at the Fairmont Jakarta. Apologize for some inconvenience that you experienced. We always appreciate feedback from our guests for our improvement. I believe our senior manager had already contacted you too in different email. Your comments will be shared with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you again at Fairmont Jakarta. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

AccorHotels certified review
Okddy Solo - 06/06/2018
« Good »

Large room, good amenities, and the staff is very polite. But i didn’t like the security in carpark. I entered the hotel through back door, and the security need to check my bag, which im very ok with the procedures. But he treat my bag like a crap, he put on the floor (just like you want to check the things you didnt want to see), and maybe because i only wear tshirt and short pants, so im not look like the elite person. Im very tired that day because im driving like 6-7hours, so i didnt make a big deal with that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Okddy, Thank you for taking the time to give us your review about Fairmont Jakarta. Apologize for the some inconvenience that you experienced in regards to the security check service. Your feedback had been shared to the respective team for our improvement. Nevertheless, we are glad to learn that your overall stay was a good one and we sincerely hope to welcome you back again. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

AccorHotels certified review
Danang Business - 06/06/2018
« not to stay during ramarhan »

the sahoor (early breakfast ahead of fasting) service was quite late which is poor. I stayed 2 nights, and the second night I got the sahoor meal which is served to the room (hotel policy) delivered at 04.17 which is quite close to the time when I have to stop eating. I left my written complaint/feedback to the receptionist on it upon my check out time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danang, We appreciate your comments regarding your stay at the Fairmont Jakarta. Apologize for some inconvenience that you experienced in regards to the sahoor. Rest assured that we have taken your feedback seriously and discuss further with the respective team to ensure this will not happen again in the future. We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

AccorHotels certified review
Akil Couples - 06/06/2018
« Excellent, Satisfied, Luxurious »

Well situated near the GBK sports complex, and conneted to senayan office tower+plaza senayan shopping mall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Akil, Glad to learn that you were satisfied with our facilities and services. It seemed that you found our location strategic as well. Thank you for sharing this feedback and we hope to welcome you back soon. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

AccorHotels certified review
Michelle Business - 06/06/2018
« Very satisfied »

The staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear michelle, It gives us a great pleasure to know that you were very satisfied with the hospitality services delivered by our colleagues. Thank you for sharing the feedback and we hope to see you again at Fairmont Jakarta. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

AccorHotels certified review
Ari Business - 05/06/2018
« One of the best hotels in the world »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ari, Thank you for taking the time to give us your review about Fairmont Jakarta. We are honored to be considered as one of the best hotels in the world by a valued guest like yourself. Very happy to know that you enjoyed our facilities and services. Once again thank you and we hope to welcoming you back soon. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

AccorHotels certified review
Tina G. Business - 01/06/2018
« Service and facilities are above board. »

The service staff (doorman, concierge, reception staff, room service, room cleaner, restaurant staff,etc.) were all very courteous, friendly and attentive. Cleaning staff are very trustworthy as I left cash by the bedside table and money was intact upon my return to the room. Room was very clean and design was tastefully done. Feels like a resort but still very elegant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tina, Thank you for taking the time to give us your review about Fairmont Jakarta. Honesty is one of the value we always put in our work and I am glad that it become one of your highlights during the stay. Great to know that you had a satisfying experience with us and we really hope to welcome you back again soon. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

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