Hotel - Fairmont Jakarta
Fairmont Hotel Fairmont Hotel

Fairmont Jakarta

4.6/5 2,414 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 6 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Conventions hotel
See all services

Hotel location

Our rooms

  • 488 rooms
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Alarm clock
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 2,414 reviews

Our guest reviews for Fairmont Jakarta

100% genuine reviews from our guests

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Anonymous Business - 06/12/2018 AccorHotels certified review
« Comfortable »

It was too short stay.

Ash Business - 05/12/2018 AccorHotels certified review
« Comfort, Service and Experience was First Class »

Absolutely brilliant to stay with you. Staff were incredible and couldn't do enough. Room was superb, facilities were excellent.

Terence Business - 05/12/2018 AccorHotels certified review
« Great & cozy »

I have a pleasant stay in Fairmont Jakarta. Overall experience was great, the services were good and breakfast suited my taste bud. The room is very cozy and conducive to rest but too bad my room has no view outside the window because I live sixth floor and facing the rooftop of some facilities area. :-)p

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terence, Thank you for taking the time to tell us about your experience at Fairmont Jakarta. Glad to know that you enjoyed both of our services and food that we offer here. Your feedback in regards to your room is well received and we have updated your preference in our system. Once again thank you and we hope to welcoming you back again soon. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

Anonymous Business - 05/12/2018 AccorHotels certified review
« It was the first time but won’t be last »

The staffs there gave me very best service with smile . I felt really comfortable like i was at home even i was there for business but next time will be there with my family.

Simom Business - 05/12/2018 AccorHotels certified review
« Personalised service »

Staff really made me feel special and unique during the stay. Personal soap bottles was a nice touch.

D. Business - 04/12/2018 AccorHotels certified review
« 10 »

Amazing

Paul O. Business - 03/12/2018 AccorHotels certified review
« Beautiful property, great location and nice staff »

I only spent 1 night in this hotel attending a conference. Did not get much chance to explore it's many facilities. It was situated next to a large shopping mall with a lot of interesting restaurants. It is directly opposite the national stadium which makes for pleasant early morning jogging. The property is modern and bedrooms of good size and tastefully furnished. I asked for a late check out and the front desk was most obliging with the request. Yeap, like the Fairmont Jakarta a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you for sharing this beautiful review about your recent stay with us at Fairmont Jakarta. We are very grateful to hear that you really enjoyed your stay with us and wish to welcome you back soon. Hopefully it will be a longer one so you can enjoy our facilities too! See you again soon. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

F. K. Business - 03/12/2018 AccorHotels certified review
« Excellent »

Very Well Run Top hotel

Syachman Families - 03/12/2018 AccorHotels certified review
« Very good »

Clean n decent room with excellent food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Syachman, We are very happy to hear that you enjoyed your room and the food we offer here. Thank you for taking the time to share this feedback and we hope to welcoming you back again to Fairmont Jakarta. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

Nelly Families - 03/12/2018 AccorHotels certified review
« A Very satisfying stay »

We stayed there after having a friends reunion in one of the mall around the area. The hotel facilities, hospitality, bed, food are of the 5 star class. Very recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nelly, We are very grateful to hear that you enjoyed both of our facilities and services at Fairmont Jakarta and had a very satisfying stay. Thank you for sharing this evaluation and for recommending us. We look forward to your next stays. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

Mike G. Business - 30/11/2018 AccorHotels certified review
« Business hotel »

For a conference in Jakarta the Fairmont was the event location and the hotel was the natural. Really nice business hotel with big comfortable rooms. The Golden Lounge was a great experience with good service and lots of food choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, Thank you for taking the time to share your evaluation of your previous stay at Fairmont Jakarta. Glad to hear that it was a satisfying one and we look forward to your next stay. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

Alberto Business - 30/11/2018 AccorHotels certified review
« Great stay »

Special thanks to Mr Jeffry Tan for his kind arrangements

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alberto, Thank you for making the time to share your evaluation on your previous stay experience at Fairmont Jakarta. Very happy to hear that your stay was a great one especially with the kind arrangements by our Executive Manager of Rooms, Mr. Jeffry Tan. Once again thank you and we hope to welcoming you back again soon. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

Pandu P. U. Couples - 29/11/2018 AccorHotels certified review
« Perfect welcoming and warm greetings »

I was allowed to got early checked in since my plane arrived morning. Since my wife's birthday at the day, hotel gave us free birthday cake and warmest wishes for her. The hotel was nice, great location, side by side with shopping mall with direct tunel. The room not spacious but complete with all amenities. We didn't spend a long time inside the room because we had birthday dinner outside the hotel but this short stay definitely make me back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pandu, Thank you for choosing Fairmont Jakarta to celebrate your wife's birthday. We are very happy to hear that our colleagues had delivered professional hospitality services to make sure you had a wonderful stay. Once again thank you and we hope to welcoming you back again in the near future. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

No O. Business - 29/11/2018 AccorHotels certified review
« Amazing »

remarkable.. fantastic..

Our hotel has responded to the review
Our hotel has responded to the review

Dear no o., We are very happy to hear that you had an amazing staying experience with us at Fairmont Jakarta. Thank you for sharing this fantastic feedback and we hope to welcoming you back again soon. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

Peter E. Business - 25/11/2018 AccorHotels certified review
« Perfect as always »

Stayed 2 nights with my daugher and fiance. Everything was plendid as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for choosing Fairmont Jakarta for your 2 nights stay with your family. We are very happy to hear that your stay was a splendid one and wish to welcoming you back again soon! Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

Andreas W. Families - 24/11/2018 AccorHotels certified review
« Awesome »

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas, We are very happy to hear that you enjoyed both of our facilities and services that your staying experience was an awesome one. Thank you for sharing this evaluation with us and we look forward to your returns to Fairmont Jakarta. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

Xxxxx Business - 23/11/2018 AccorHotels certified review
« Stay was average security was too loose for my level of experience »

I did not like the fact that I was charged or people who had no signing authority were able to charge on to my account and I had to pay for it. Management could not prove that I had signed for it either, but still insisted that I needed to pay for these costs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear XXXXX, Thank you for taking the time to tell us about your experience at Fairmont Jakarta. We regret to hear your inconvenience during your stay. Our Assistant of F&B Executive Manager , Nathalia, will be in touch with you directly. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

Eric Business - 23/11/2018 AccorHotels certified review
« Awesome »

Yet another memorable stay at Fairmont!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric, This gives us a great pleasure to learn that you had another memorable stay with us at Fairmont Jakarta. Look forward to your next returns! Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

Kai Y. Business - 23/11/2018 AccorHotels certified review
« Great stay, wonderful experience »

This is the first time I was in Jakarta and first time with Fairmont Jakarta. Everything was perfect, wonderful services, breakfast spread was awesome, receptionist was flexible to accommodate small requests like later checkout. Would definitely come here again for my next business trip to Jakarta.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kai Y., Thank you for taking the time to tell us about your experience at Fairmont Jakarta. We are very happy to hear how you enjoyed the food and services during your stay that you had a wonderful experience and would like to stay with us again. Once again thank you and hope to see you again soon! Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

Punnaya Business - 23/11/2018 AccorHotels certified review
« Very good »

It was a great time that I staied at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear punnaya, We are grateful to hear that you had a satisfying experience when staying with us at Fairmont Jakarta. Thank you for sharing this feedback with us and we look forward to your returns soon! Kind Regards, Evelyn Azalia Guest Experience Fairmont Jakarta

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