Hotel - Fairmont Beijing
Fairmont Hotel Fairmont Hotel

Fairmont Beijing

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4.5/5 1,647 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Bicycles rental

Catering

  • 2 restaurant(s)
  • 2 bar(s)

Business services

  • 4 meeting room(s)
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Hotel location

Our rooms

Every one of our superbly appointed guest rooms offers the finest of amenities and comforts, accompanied by engaging, personalized service levels that go beyond five-star expectations.

  • 222 rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • WiFi in your room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 1,151 reviews

Our guest reviews for Fairmont Beijing

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,647 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Bradley R. Couples - 15/06/2018
« A wonderfull hotel, 5 star but the service is far above 5 star »

Beautiful hotel, far above our expectation but the best part is the people. From the servers in the lounge to the restaurant. We wanted a bit more and used a hotel car to take night photographs of the Olympic Village. The concierge met with us and the driver to ensure he knew our wished. The hotel manger even took part in making sure all went smooth. I would strongly recommend this hotel from business people to the traveler.

AccorHotels certified review
Anthony H. Business - 15/06/2018
« Exquisite attention to detail and luxurious »

Very much enjoyed my trip to Bejing and stay at Fairmont

AccorHotels certified review
Denise Business - 13/06/2018
« Wonderful rooms, exceptional Service, great location & English speaking staff »

The rooms are clean, comfortable and roomy. Hotel has good quality air purifiers for the smoggy days. The staff is very helpful, they will assist you with travel plans, entertainment, cars, taxi, dining, anything you need. Plenty of the staff speak English, so communication is not a problem. The Executive Lounge is very nice, equipped with food, beverages, drinks. Plenty of restaurant choices on site and nearby. Walking distance to the metro/subway and to the silk district. We have stayed there often over the past 4 1/2 years and the quality and service is consistent.

AccorHotels certified review
Gebhard L. Business - 12/06/2018
« Well served in the hotel »

very appreciate the good staff and the overall service in the hotel

AccorHotels certified review
Robert &. A. E. Couples - 10/06/2018
« Luxury and excellent service in a beautiful hotel. »

I could not fault anything! Everything was excellent. The room & all facilities were top class. Even when we had a slight glitch on last morning - no water - that was fixed almost immediately & was followed up to check we were happy. The staff were extremely approachable, friendly, polite, knowledgeable & helpful. Raine (I think that is the gentleman's name) in the Luna 8 restaurant was exceptionally helpful. Excellent restaurant - food & service extremely good. A totally relaxing & enjoyable experience. Thank you.

AccorHotels certified review
Bobby W. Business - 07/06/2018
« This time the experience is a lot worse than when I last stayed at this hotel 3 years ago. »

The service at breakfast was bad. One day I was not served coffee, the other day they cleaned up my table and gave it away before I finished eating. The phone on the desk in my room was not working. the power plug was very loose. I did not get a welcome card telling me which services are available to me at what time.

AccorHotels certified review
Greg M. Families - 06/06/2018
« Sanctuary in a busy city. »

We enjoyed two rooms at the Fairmont Beijing during our China vacation. The staff and concierge was very helpful throughout our stay. GM Michael Ganster was a gentleman who treated us with much care and respect. I would recommend this hotel to anyone while in Beijing. The hotel was conveniently located to shopping, historical sites, and the embassy district.

AccorHotels certified review
B. S. Business - 05/06/2018
« As usual, my stay in fairmont hotel was perfect. »

I visit the hotel, it is clean, the sport center is well equiped, the pool is nice. The personal answer all my questions about what activities is available

AccorHotels certified review
Manfred E. Business - 04/06/2018
« Top »

It was a pleasure and a great experience. I'm looking forward for my next visit at your hotel, which will be already in August this year

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manfred, What an absolute pleasure to receive your review and I am elated that we provided a great experience during your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Yummy Yu Guest Experience Manager

AccorHotels certified review
Anonymous Business - 01/06/2018
« Excellent property - some staff could use additional training. »

Very good as usual. The Cut was a great dining experience in terms of food. Aside from some of the front line staff who were a bit undertrained (i.e., no offer to refill drink, moving tables around for no apparent reason when diners were already seated) it was a good experience.

AccorHotels certified review
Marksouth Couples - 31/05/2018
« Us Traveler »

Overall hotel was ok not exceptional for the price. The plus was a great bar and bar tender who knew how to mix drinks well. Other staff was nice at the lobby they always wanted to assist and were very prompt. The bad experience with waitress at one of the Chinese restaurants was quite disappointing after she repeatedly fail to provide us the service with normal service. First of all she had forgot to order main course which we had to remind her twice, secondly she forgot to order the dessert which we never got anyway or bothered to ask anymore, thirdly we always had to look for her to get our drinks filled which she helped others. Lastly she said that she would take care of the inconvenience by adjusting the bill which also never happened. Its a plain JOKE not sure what else to say but i would explore else where there are many other great hotels in Beijing.

AccorHotels certified review
Eva Z. Business - 16/05/2018
« good service, worth the price »

warm welcome for check-in and check-out, good service provided during the breakfast (thanks Eric for him warm and considerate service, very nice guy), comfortable room, hope the hard condition could be further improved.

AccorHotels certified review
Kim P. Business - 16/05/2018
« Excellent Stay with Staff Who Provided Superb Customer Service »

I was in Beijing for work for 9 days. What a pleasure it was staying at the Fairmont. The hotel is beautiful with a great location (10 min walk to the Silk Market!). The room was large with a very comfortable bed, huge bathroom with separate shower, and a lovely bathtub. I had Club Access which provided breakfast, tea, and dinner in a smaller, private, quiet space. Well worth the extra expense unless you plan on eating out a great deal. Excellent selection and food quality with both Eastern and Western food choices. I must give incredible thanks to Journey who was the concierge on the Club level. She was so lovely and remembered me each time I walked into the lounge. As I was attending a business meeting, she helped me with my (very basic) Chinese. she would let me practice with her and then would quiz me each time we saw each other. She was so pleasant and always helped with a smile and sense of humor. She made a huge difference to my stay. Additionally, the other kind ladies on the club floor were there with a polite smile and always remembered what I liked to eat and drink; it's the little things that make such a difference. The room price was fantastic, especially for the quality of room and service.

AccorHotels certified review
Stephen L. Couples - 14/05/2018
« Meet all expectations! »

Very modern decor and atmosphere! Fantastic service at desk! You got your people well trained!

AccorHotels certified review
F A. M. Business - 13/05/2018
« Fabulous stay and great location for work »

We enjoyed our stay and the staff was very helpful.

AccorHotels certified review
Anonymous Friends - 10/05/2018
« Great stay as always at Fairmont Beijing »

Our stay was very good, Hans was awesome, he was so helpful and very accomodating.

AccorHotels certified review
Rud H. Couples - 08/05/2018

Wonderful staff who went out of their way to make us feel valued and ensure we enjoyed our stay. Selina Yang was particularly helpful in making plans for our tours.

AccorHotels certified review
Johnette, F. T. Couples - 02/05/2018
« Excellent customer service! »

We had a Gold Level room and really enjoyed ourselves. Our room was spacious and lovely. The breakfast spread was wonderful with options for everyone. Afternoon tea was a welcomed break and the evening happy hour & snacks were enough to easily count as dinner. All of the employees are friendly and customer service focused. I would highly recommend the Fairmont Beijing to anyone who wants to feel pampered.

AccorHotels certified review
Anke D. Business - 01/05/2018
« Special occassion - exceptional service »

The staff always treats me like I am the most special person but this time they really went beyond what can be expected. It was my husbands birthday and our birthday travel plans did not work out due to work reasons but the Gold Lounge team really made up for it including the creation of personalized birthday card and the wonderful decoration of the room - really special. I would like to specifically thank Journey, Selina, Alzack,, Jessica and Diana. My husband and I would also like to thank Matei and Christoph Zoller, the chef, for their service and entertainment throughout the entire stay, starting with a welcome drink and ending with the chauffeuring back to the airport - very special, very unique! you all made our trip!

AccorHotels certified review
Anonymous Business - 30/04/2018

Staff are very courteous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Fairmont Beijing and taking the time to fill out our company’s survey. We are always committed of delivering service excellence for every single guest. According to the score we could see we still have some space for improvement. If you have any further suggestions in ways that we can improve our service, we would gratefully appreciate it, so you can email me directly. Thank you again for your feedback and we look forward to welcoming you back. We hope on your next visit, your experience is flawless. Sincerely, Yummy Yu Guest Experience Manager

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