Hotel - Fairmont Sanur Beach Bali
Fairmont Hotel Fairmont Hotel

Fairmont Sanur Beach Bali

4.5/5 1,519 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Paying)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Currency exchange
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Paying)
  • Golf
  • Private beach

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Nyepi/Silent Day: 7 March 2019. Please note that on this day, check-in/out will not be possible, the airport will be closed, and hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am on 8 March 2019.

Hotel location

Our rooms

Fairmont Sanur Beach Bali embraces the best of contemporary tropical living through its 120 suites and villas. Each unit offers spacious living.Unparalleled luxury and unforgettable views that encourage guests to unwind and relax. Complementing this is a team of dedicated butlers taking care of our guests every need.

  • 120 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,519 reviews

Our guest reviews for Fairmont Sanur Beach Bali

100% genuine reviews from our guests

Find out more
Neil B. Families - 13/12/2018 AccorHotels certified review
« Staff could not do enough to make everything go well »

Best luxury escape resort we’ve stayed at

Glenn Solo - 12/12/2018 AccorHotels certified review
« Relaxing in luxury with great service & facilities »

A very peaceful & relaxing holiday. The spa treatments & massage are the best. Staff are very helpful & friendly. The rooms are spacious & tastefully decorated.

Niti Families - 10/12/2018 AccorHotels certified review
« The Best place in Bali for the most relaxing family holiday »

We had the best time at the Fairmont due to the immaculate service of every single staff. Our 2 bedroom villa was perfectly appointed and had everything one could ask for. Given that we were using bottled water for brushing our teeth, there was a never ending supply of water bottles in the villa morning and evening. The buggy was always provided with a smile even when we were being lazy about walking to the front gate or breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Niti S., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Jazzieb Families - 09/12/2018 AccorHotels certified review
« Lovely room, great hotel, wonderful staff. »

This was our second stay at the Fairmont Sanur. Lovely hotel, great room, wonderful staff. So polite and courteous. Really enjoyed the late happy hour in the main bar. Disappointed that the new beach bar wasn't quite ready, hopefully next time. Great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah Denyse T., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Mark B. Families - 07/12/2018 AccorHotels certified review
« The hotel has some exceptional features - namely the rooms, the spa and the staff. »

The rooms are exceptional, if anything they are almost too big (that's a real first). The only real down side was a problem with the hot water that I reported and some improvement was made. The amount of water I wasted waiting for it to warm up a little was scandalous. I do worry about the amount of water going to waste in hotels in Bali. The two restaurants are good but the main breakfast restaurant is a bit bland - it's decor is the ubiquitous 'international hotel' style. Inoffensive but not really unique. The poolside restaurant has a nice outlook although the pink orchid sculpture is a rather odd feature in the pool during the day. It obviously looks a lot better at night. I used the spa on three occasions with three different masseuses and they were all excellently trained. It was truly and exceptional spa experience. The staff, from reception, to concierge, waiters, cleaners, security etc. we're all unfailingly efficient and friendly without being obsequious which was very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark Lyall B., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont Sanur Beach Bali. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team, it will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Your input with regards to the water supply to the room has been well noted, following your departure we have checked and made sure that there is no issue with the hot water supply to the suite you were in. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again in the near future. Please do not hesitate to contact me directly should you need any assistance. Yours sincerely, Erlangga Farizky Director of Operations

Andrea S. Friends - 06/12/2018 AccorHotels certified review
« Fantastic Resort »

Fantastic Resort, friendly staff, yummy food, lovely views into the court yard garden. Pools were great, loved that we could take bikes for a ride, which were in good repair. We were offered a helmet and a bottle of water. Did I say friendly staff?? Super friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea S., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Helen B. Friends - 06/12/2018 AccorHotels certified review
« Amazing looked after like a Queen Staff very attentive room beautiful with everything I needed »

Everyone very polite and nothing was a trouble. Would recommended your resort to any body traveling to Bali and Sanur completemented the resort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen Joan B., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Monica Friends - 05/12/2018 AccorHotels certified review
« Very friendly staff »

The highlight of our stay was the friendliness of the staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tou L., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Kerryn Couples - 05/12/2018 AccorHotels certified review
« Not again »

The staff are fantastic, without them the experience would be not okay. Having said that we will not return. Not 5 Star, the resort is tired and needs some major maintenance completed. Money is being spent on a new bar down at the beach, these funds needed to be spent on getting the hotel up to a 5 star experience. Garden lights all falling apart. Timber is all worn and weathered. Finishes in the rooms are marked and disgusting, holes where electrics coming through you can see as nothing is finished off. The pool is filthy, a scum on the surface which was brought to the staff attention, they promptly organised the pool staff and they attempted to use the skimmer to get out a scum. Useless and remained in the water. No doubt I link this to myself getting very unwell with a ear infection, to all who asked if I'd been swimming. The pool has a reputation of not being clean. Pool lounges broken. This is a brief description, there is more. Being 5 star they need to undertake a full review of everything.

Linda &. M. B. Couples - 04/12/2018 AccorHotels certified review
« The Best Resort to Recharge Your Batteries!! »

We spent 8 nights in November and despite the odd rain shower we had a perfect week in this lovely resort hotel. After a warm welcome we settled into the slow routine of the hotel and just relaxed. The sea view suite was lovely except that we could not see the sea as there were three palm trees and a long wall right outside our window! We were offered a move in a few days time, but once there we did not want to move again. The suite was lovely but not particularly clean. Finger marks on mirrors were still there after a week staying in our room. The lifts also not 100% clean and again finger marks on mirrors and publicity boards were there for the whole week! The ash trays outside the lifts were hardly ever emptied. Most unpleasant to wait outside a lift with fag ends on view! Your "Happy Hour" was not well publicised - shame! We felt like alcaholics being among the very few who enjoyed happy hour!! You should have leaflets perhaps on breakfast tables or somewhere prominent. Nowhere to put water by the beds as had to stretch behind and above the bed for the top of the headboard. Difficult in the night to find water bottle easily. Menu in Beach Bar was too limited to entice you to eat there every night. We, and many others do not eat spicey food so did not use the main dining room to eat. You are losing custom to the surrounding restaurants in the village because you do not have an exciting enough menu with plenty of selection. We ate four times by the pool in the evening but were forced out to the village for three because of lack of selection. Would have been happy just to stay in the hotel. The toilets by the swimming pool were not checked regularly and I happened to go in to find both toilets blocked and flooding on the floor. Other than that we had a wonderful week of rest and recuperation and would happily return to your beautiful hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda Charlotte B., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also would like to apologize for the inconvenience you had during your stay and rest assured we have addressed them to our Director of Housekeeping and Director of Food and Beverage. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Allan S. Couples - 03/12/2018 AccorHotels certified review
« allan S. »

The hotel ,the rooms ,grounds and staff are excellent. The lets down go to the heart of management .. Having stayed in other accor hotel like the sofitel in Nusa Dua your buffet breakfast are not on par nor even close with the standard you even desire for your hotel.. I am sure your well of the deficiences thougth your morning staff are very nice and try very hard .. Most aggrivating is that the beer as Australian is never served at right temperature which fault at the bar ground level and at the pool...Either the refridgeration is set at the wrong temp;erature or equipment incapable of meeting 2c needs to be upgraded. Putting ice in bucket to make tins or bottle beer cold is certainly admission of failure . I hope your new restaurant you establishing on the beach overcomes such a simple problem. If convenience stores in Sanur can serve cold beer to take away so can the Fairmont serve cold beer to their guests .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan S., We very much appreciate your comments regarding your stay at the Fairmont Sanur Beach - Bali. It is always a pleasure to receive positive feedback. I will share your comments with our Director of F&B. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Paul R. Couples - 30/11/2018 AccorHotels certified review
« Nearly got it right! »

Could not fault the service all staff very efficient and always acknowledged us when they saw us however the food needs a lot of work seafood was always overcooked and the gelato was terrible, it had obviously been sitting in the freezer by the swimming pool for quite some time as it tasted bad and very poor quality. The rooms and accommodation with fabulous and always cleaned and supplied with everything that was needed, all in all a great experience but the food was a disappointment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Ronald R., We very much appreciate your comments regarding your stay at the Fairmont Sanur Beach - Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Jo Families - 28/11/2018 AccorHotels certified review
« Wonderful Staff and Beautiful Hotel »

This is a beautiful resort set on the beach at Sanur. The room was huge and superbly set amongst lovely gardens with a huge veranda area for lounging. Very well maintained and cared for by the staff. The star of this hotel is the staff. Everyone constantly smiling and eager to help with even the smallest issue. They consistently strive for excellence whist displaying the most gracious demeanour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne T., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Lesley S. Couples - 25/11/2018 AccorHotels certified review
« A relaxing holiday. »

A thoroughly enjoyable relaxing holiday. Nandar Kusumah was extremely helpful and obliging, nothing was too much trouble. All staff were smiling and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lesley Ann S., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Grace Couples - 25/11/2018 AccorHotels certified review
« Great location »

All staff are friendly and great location if you prefer to be at the quiet side of Bali.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka Yee F., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Ann M. Business - 23/11/2018 AccorHotels certified review
« AMAZING. »

Your staff was absolutely incredible. They go above and beyond to meet the needs of every guest. I will be back this year!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frances Ann M., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Jayne C. Couples - 22/11/2018 AccorHotels certified review
« Fairmont Sanur »

Amazing hotel great location, lovely staff all very happy and helpful. Great rooms, nice and clean with lovely decor. The pool was fabulous with wonderful views out to the sea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayne C., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Laura B. Couples - 17/11/2018 AccorHotels certified review
« We had a wonderful holiday at your resort. »

The resort is beautifully maintained, immaculate gardens, beautiful clean pool. The staff are excellent and obviously very well trained. They went out of their way to make us feel comfortable. Their friendliness and efficiency was top class. The only problem we had was the lounge area in our ground floor suite. We wouldn't open the blinds and the shutters as bugs and mosquitos were getting in. I feel we would have been much better off in an upper level suite away from garden beds etc. The shutters need repair as they do not slide easily and the catches are broken. The restaurants are very good and the food is excellent. We had one problem when I bit into a very sharp piece of hard plastic in my risotto at the Nyala restaurant. Thankfully there wasn't a serious outcome as I removed it from my mouth immediately as I felt it. We have told friends and family about your hotel and highly recommend it as a holiday venue.

Yvonne Couples - 15/11/2018 AccorHotels certified review
« Magnificent and relaxing!!!! »

Our stay with you was wonderful and we thoroughly enjoyed it and will be back. The room was beautiful, the bed was comfortable, the staff were attentive, helpful. courteous and respectful. The breakfast was exquisite and the pool was gorgeous. Location was perfect for us. The spa treatments which were part of our package were soooo nice, I would of gone back but the prices are a bit high so I ended up at the Nest down the beachwalk. We absolutely loved our stay and will look out for another Luxury Escape package.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne Fay T., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Grant W. P. Couples - 14/11/2018 AccorHotels certified review
« great -resort ,food and the people were so helpful and made the holiday »

highly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grant Woodley-P., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

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