Hotel - Fairmont Sanur Beach Bali
Fairmont Hotel Fairmont Hotel

Fairmont Sanur Beach Bali

4.5/5 1,616 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Paying)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Currency exchange
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Paying)
  • Golf
  • Private beach

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Fairmont Sanur Beach Bali embraces the best of contemporary tropical living through its 120 suites and villas. Each unit offers spacious living.Unparalleled luxury and unforgettable views that encourage guests to unwind and relax. Complementing this is a team of dedicated butlers taking care of our guests every need.

  • 120 rooms
  • 5 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,616 reviews

Our guest reviews for Fairmont Sanur Beach Bali

100% genuine reviews from our guests

Find out more
Rhiannon N. Families - 15/03/2019 AccorHotels certified review
« Excellent »

This would be my favourite hotel in Bali at the moment. Service is second to none. Food excellent. All staff friendly and welcoming. Nothing is too much for them. Rooms are serviced twice daily. Lots of drinking water left in the room. Butler Rusty- Amazing! My only gripe would be that they need two staff in the kids play room. If one child needs to be toileted it leaves the other children unattended in the play room. Other than that 10/10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rhiannon N., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Colin S. Couples - 14/03/2019 AccorHotels certified review
« Fantastic »

We had a great vacation due to great people going out of there way to make our stay one to remember.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy S., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Alisha Y. Families - 13/03/2019 AccorHotels certified review
« Amazing with a few hiccups.... »

We had a nine night villa stay and I must say the staff let me tell you they really are the ones who make this hotel shine. From the airport pickup ( thank god you guys have a nice brown sign and he was waiting right as we got out cause we were worrried for a bit) to all the lovely breakfast people who knew my sons name and when his birthday was everyday they were so happy to see him. (Even though some mornings he wasn’t in the best moods) And agus who I had been talking to helping me plan everything who I never met but felt like I knew him before I even got there my boyfriend met him thank you for everything. The gentlemen who clean our room and made my son the animal towels that he absolutely loved and mad the bed special on his birthday honestly this is what fairmont is all about “turning moments into memories” you guys hit this on the money. Lastly peter the butler that we had on most of our day you truly delivered in every aspect and followed through on everything you set up the birthday to be one so special to see the smile light up on my sons face was priceless. We never got to experience this with my first son because we lost him before he turned two so seeing the was so priceless. THANK YOU AGAIN. Our villa was so beautiful there was a few problems like the hot water in the down stairs bathroom didn’t work most of the trip idk if it just how much you use or what but not a problem the other party showered up stairs. The internet and power was nightly shutting off being that I was out of country made it hard to catch up on emails and talking to family. (But we were on vacation so we shouldn’t be doing work stuff) My son also got food poisoning but that can happen anywhere and when you have kids they are bound to get something especially traveling so far. I must say but when I brought this to the attention of the butlers they were quick to help solve the problem and the manager came by the villa and he was so nice and understanding and even took care of our dinner for the night thank you again. Overall like I said your staff is what makes this hotel so amazing we are already planning next year and we’re gonna bring more friends and get a bigger villa there’s no where else we would wanna be celebrating our sons birthday. THANK YOU AGAIN ALL THE LITTLE TOUCHES WENT A LONG WAY. I’ve stayed at a lot of fairmonts and this one by far is our favorate. See you all soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alisha Y., We very much appreciate your comments regarding your stay at the Fairmont Sanur Beach - Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Steve T. Couples - 13/03/2019 AccorHotels certified review
« Spoilt »

Luxury

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen Michael T., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

David B. Couples - 07/03/2019 AccorHotels certified review
« Excellent all round »

Such a soothing, relaxing, pleasant experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David B., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Michael Couples - 25/02/2019 AccorHotels certified review
« Lovely place for a holiday »

Our stay at The Fairmont was very relaxing and enjoyable. The staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael C., We very much appreciate your comments regarding your stay at the Fairmont Sanur Beach - Bali. It is always a pleasure to receive positive feedback about our Ocean View Suite. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Karl F. Friends - 24/02/2019 AccorHotels certified review
« The Best 5-Star Resort at Sanur Beach Bali »

I have stayed at countless luxury hotels and resorts around the globe, and I should say, staying at the Fairmont Sanur Beach Bali has been one of the best hotel/resort experiences I ever had. The phenomenal costumer service didn't even start at the property itself, but started when I was picked up by the resort's amazing ride, the Rolls-Royce Ghost. The moment I stepped foot on the resort, I was meet with much enthusiasm and authentic Balinese hospitality. Jerry from the front desk and Regie who gave me a tour of the villa were both welcoming and enthusiastic. During our entire stay, my best friend and I were always made welcome, and were very well taken care of. The villa we stayed at was spotless thanks to the hardworking housekeeping team Niko, Nita, and Pasek. Also, I would like to give a shout-out to the two most amazing butlers I ever had, who handled all our request smoothly and with no hesitation, Widya and Yanto! Last but not the least, I would also like to give my deepest gratitude to the man behind this well run operation, Mr. Niall Cowan, for accommodating my request and for such amazing costumer service we received during our entire stay thanks to his wonderful team. All these people are behind the continued success of Fairmont Sanur Beach Bali, and I am very grateful to have chosen this resort to celebrate a personal milestone, my 29th Birthday. Again, to the phenomenal team of Fairmont Sanur, a very big THANK YOU! I'm already looking to our return!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karl Benedict F., We very much appreciate your comments regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Angela H. Couples - 21/02/2019 AccorHotels certified review
« Luxurious with awesome service »

Our stay was amazing and the staff were exceptional people who provided awesome service. Loved it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek H., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Jacqui Families - 21/02/2019 AccorHotels certified review
« A good stay with a few areas for improvement »

Fairmont Sanur is a lovely property, although a little disjointed. It doesn't flow the way other resorts do. Instead it seems to have been put together a little clumsily, or perhaps with new areas added over time. Service was mixed. Some staff were fantastic while others could use some improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline Louise S., We very much appreciate your comments regarding your stay at the Fairmont Sanur Beach - Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Colin S. Couples - 21/02/2019 AccorHotels certified review
« Mr »

Amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin Robert s., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Anonymous Couples - 20/02/2019 AccorHotels certified review
« Enjoyable stay, great service and friendly hotel »

Breakfast and pool service was good, staff very friendly. Love the pool area and area of the hotel. Would like the rooms to have more daylight but were lovely and large

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul A., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Anonymous Families - 19/02/2019 AccorHotels certified review
« Amazing »

The first thing I was amazed at was how welcoming and approachable all staff were. The accommodation was also amazing but I have stayed at hotels that amazing rooms/suites but it was the friendliness and helpfullnes of every single staff member that made our experience out of this world. They are all a real credit to the Fairmont group.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yasin Hisham S., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Edward F. Couples - 19/02/2019 AccorHotels certified review
« February Stay at the Fairmont »

This was our first Sanur experience with Accor properties and it was a warm friendly relaxed experience. The property is not new but well maintained. The rooms are spacious but a little wasteful with a lot of unusable space. Our butler Peter was first class and very attentive. The breakfast was an amazing spread of food catering for all tastes. We also enjoyed the lunches by the pool and several dinners in the restaurants. The staff were attentive and service was very good. The only negative was that I booked and paid for an ocean view room which was disappointing as you could only see a glimpse of sea and that was standing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward F., We very much appreciate your comments regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with your butler, Peter who would be very happy to receive your recognition . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Kenneth Couples - 18/02/2019 AccorHotels certified review
« Pleasant but showing it's age »

Good check-in with front office giving us the necessary Le club accor benefits. Rooms were big however it's showing its age. Love the le labo amenities Breakfast has a nice spread but ala carte menu offerings were weak and took a while to deliver. Pool was super.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth Wei Jian T., We very much appreciate your comments regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Mikayla Couples - 17/02/2019 AccorHotels certified review
« Amazing »

So relaxed, easy and beautiful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikayla L., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Kevin P. Couples - 16/02/2019 AccorHotels certified review
« Outstanding »

Overall a 10 out of 10.The hotel and surrounds were beautiful and well kept.All the food was exceptional,with a great selection for breakfast and all three internal restaurants putting out amazing types of food.The Spa treatments and salon were of top notch standard and professional in a really nice tranquil environment.The pool area was well staffed and the view was excellent yet private.The included extras as part of our luxury escapes deal were all well received,with the market tour and cooking class being a real fun experience.Without a doubt the strength of the Fairmont brand is no more evident than with the quality of the staff.Some of most friendly,warm and outgoing people we have ever met and anyone one of them you would be lucky to call a friend.All of them incredible,but would like to highlight a few.Doni mahardika,Putu Kapruk and Alit Sugiana all were exceptional and deserve your hotels highest compliment.They are the epitome of customer service and satisfaction.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela P., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Gaynor V. D. B. Couples - 16/02/2019 AccorHotels certified review
« Perfect stay in beautiful hotel with excellent staff. »

Perfect. All the staff were so helpful and polite. The room was huge with a comfortable bed. The facilities were really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaynor Ann Van Den B., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Marc Couples - 15/02/2019 AccorHotels certified review
« From the first moment to the check out -it was a perfect stay! »

The facilities -suites , restaurants, pool, SPA, ...- just perfect. But even better if this is possible- your team members. We always got a yes we can, we always got a smile. Before you even have asked what you would like to have you already got it. Being for 30 years in hotels industry this was may best experience ever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc B., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

Anonymous Families - 14/02/2019 AccorHotels certified review
« disappointing for a Fairmont »

While the Villa was spectacular, and the service first rate - the facilities and food were far below the standard of a Fairmont and its competitors. I've stayed at Novotels that offered much better but are not "5-star".

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gustavo Mario M., Thank you for taking the time to tell us about your experience at the Fairmont Sanur Beach Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have addressed your feedback with regards to the quality of our food to our Executive Chef who is keen to know more detail about the food you were referring to so then he can make the necessary improvement to it. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erlangga Farizky Director of Operations

Mrs T. S. Couples - 14/02/2019 AccorHotels certified review
« Paradise »

The whole hotel and grounds are excellently kept and neat. The rooms are expertly furnished with every detail added. The staff everywhere are friendly and nothing is too much trouble for them. The stay was pure paradise for us and we hope to return one day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracy S., Warm greeting from Sanur, We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erlangga Farizky Director of Operations

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