Hotel - Fairmont Zimbali Resort
Fairmont Hotel Fairmont Hotel

Fairmont Zimbali Resort

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4.1/5 895 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 3299.00 ZAR Non member rate
From 3299.00 ZAR Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Paying)
  • Air conditioned
    • Air conditioning
    • Automatic air control

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Paying)
  • Golf
  • Tennis
  • Private beach  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Squash court (Paying)

Catering

  • 4 restaurant(s)
  • 4 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Our 154 well-appointed rooms offer scintillating views of the Indian Ocean, oversized verandas, and elegant decor of stone, wood and earth tones inspired by the areas breathtaking natural surroundings.

  • 154 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • WiFi in your room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 895 reviews

Our guest reviews for Fairmont Zimbali Resort

100% genuine reviews from our guests

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AccorHotels certified review
Itumeleng S. Couples - 06/12/2017
« Miss »

I had to wait for the reception staff to find my reservation and it took them over 20minutes. They seemed like they were not expecting us. I like to be made to feel expected and appreciated for my business. The room was cold and the hotel seemed to only have a cooling system and not heating system so they sent a heater for us. The hotel is beautiful and great for a family vacation. It’s just the little things that they could work on to provide a better experience for the client.

AccorHotels certified review
Michael C. Couples - 06/12/2017
« You made us feel at home and one of the family.Michael & Catherine C. »

Excellent ,We enjoyed useing all of your bars and restaurants.Relaxing at the pools was great . All the staff were polite and very kind to us. Many thanks to Mr Kocke and staff Excellent variety of meals. Many thanks to the two Ashleys.both managers who always asked and made sure we were being looked after. Excellent Holiday

AccorHotels certified review
Tilia M. Couples - 06/12/2017
« Great weekend in Zimbali »

My weekend in Zimbali was amazing even tho the weather was not on our side but we had the most amazing view of the beach from our room. We mostly ordered room service the food was very enjoyable. The Valet was good, the porters were extremely helpful.

AccorHotels certified review
Paul Couples - 05/12/2017
« Disappointing end to a wonderful trip »

We were in SA for a week and spent nights at a lodge on Nambiti before heading to Zimbali for a relaxing couple of nights... the hotel looks nice, but the service left a lot to be desired: 1. We were looking forward to the choice of restaurants - our room even had a welcome letter boasting of the selection of 8... however, only the mediocre buffet and bar were open for our stay ! 2. We decided on the bar and Sushi - only to be told that the Sushi chef hadn't turned up for work so it was off ! 3. At breakfast we decided to sit outside but were actively discouraged 'because there are monkeys' .. 4. Again, at breakfast, I asked for a top-up of my coffee from no less than three members of staff - no sign of it so we left. Miraculously someone caught us on the way out to sign the bill - presumably hoping for a tip. If only they were as motivated to serve guests. 5. We went to bed only to be woken at about midnight by someone from room service wondering why we had a privacy sign on our door when we had ordered room service ... I explained we hadn't ordered room service and were asleep at which point the person just hung up, without an apology. We had a wonderful few nights before Zimbali and expected a similar experience and level of service - sadly your hotel failed to deliver on the promise.

AccorHotels certified review
Rob H. Couples - 05/12/2017
« Mr Robert H. »

The Room was very good . The bed was fantastic. The food was excellent. The staff were so good . Every member of staff we met were just brilliant. We did not want to leave this fantastic resort .

AccorHotels certified review
Ahmed Couples - 04/12/2017
« Amazing »

Definitely the best stay of my life. My wife and I really enjoyed everything about the hotel and service

AccorHotels certified review
Michele W. Couples - 03/12/2017
« Excellent in some areas, service lacking in others. »

Overall good, not excellent. We are a return guests, second time at Zimabli Resort in a year, last time was during December 2016, 10 days. Service around the pool area very poor apart from one Indian gent, Eugene I think his name was, he was excellent and friendly. The remainder of the staff were poor and not consistent. Service at the breakfast area also between good and poor, depending on the time and staff on duty, so service was not consistent. Reception, check in and out, and welcome at entrance excellent, driver service that we used into Ballito excellent. Housekeeping, cleaning and turn down service very good. Service in the bar/outside smoking verander area good. The Resort is looking a little tired, although we did notice that renovations painting etc. was taking place. Most disappointed at the cleaning of the front pond area - most of the fish died during this process and over the two days this took place it was unpleasant to watch - the staff had no respect for the wild life in the pond during this process, and in the following days we saw numerous dead frogs and very few remaining fish. Meals overall were good with a wide selection in the restaurants.

AccorHotels certified review
Nishal S. Couples - 29/11/2017
« Best stay ever »

It was brilliant, from the checkin to the rooms and checkout, excellent service

AccorHotels certified review
Shelley V. L. Families - 27/11/2017
« Payment »

Nowhere when booking does it say that the payment card has to be present on check in. This caused extreme stress on the elderly couple that checked in - their daughter was paying for their stay. I did the booking on line and did not see any notification and then when I called the hotel to change the date, the person still did not mention that the card holder had to be present.

AccorHotels certified review
Kejal Families - 22/11/2017
« Loved our room »

Loved our room and the whole Zimbali lodge area.. it is beautiful and well kept.. staff was courteous and friendly.

AccorHotels certified review
Jasmine H. Couples - 22/11/2017
« AMAZING SERVICE!!!! »

My husband and I stayed at zimbali from the 10 -12 November, it was our 4 year wedding anniversary and first weekend away from my son.. a card congratulating us on making 4 years was slipped under the door..there is not one thing i could fault zimbali on, from making the booking to checking out. All staff members are polite and friendly..On arrival, we were greeted by every single staff member that caught our eye, we were given an amazing sea facing room on floor 5, as it was our first time, we were told a sea view was a must.. water was given while I handled the paperwork.. as soon as we walked into our room, my husband and I stood back and were blown away.. the tv had our name on it and everything was amazing... beautiful view, king size bed, gorgeous tub for soaking, massive shower....We don't go away often unless the bed and facilities are better than home...well, zimbali takes the cake.. breakfast and dinner at the coral tree was amazi, so many choices.. Saturday was a little overcast but managed to catch some rays and swam.. at around 11 we headed off to ayoba where we sat sipping cocktails and and eating pizza, went down to the beach and then headed up to the willow stream spa for a much needed massage.. the therapist escorted us through to get changed and go to the waiting area.. the massage was amazing! When you are done, you are sent to another waiting area for tea and snacks.. my hubby and I then headed off to relax for the remainder of the afternoon.. all in all, from the start to the end of our weekend was amazing!Thank you zimbali for making our wedding anniversary one for the books..

AccorHotels certified review
Anonymous Families - 22/11/2017
« Mrs »

It was was super. From the welcoming; services and hospitality; it was heartwarming. It is a place where everyone would love to be.

AccorHotels certified review
Glenda Couples - 22/11/2017
« Mr David and Mrs Glenda S. »

Absolutely wonderful! Our stay was a quick Get-away to recharge our batteries. The staff made sure our stay was great. Nothing was ever too much trouble. The food was wonderful, I honestly cannot rate this hotel anything below a 9.

AccorHotels certified review
Susan Couples - 21/11/2017
« susan »

Staff were excellent Room spacious but deco scruffy and in need of refurbishment Food at the Indian restaurant very good

AccorHotels certified review
Carmen Couples - 21/11/2017
« Mrs »

Everything was amazing. My one concern would be the amount of noise that was made outside our room by cleaning staff despite our "Do not Disturb" sign being on

AccorHotels certified review
K Couples - 20/11/2017
« KN »

It was our wedding day, we got married in Ballito, and then spent the night at The Fairmont, Zimbali hotel. The team went out of their way, and upgraded us to a suite with all the necessary frills, and made the experience truly unforgettable for us as newlyweds. We will definitely be back the next time we are in Durban.

AccorHotels certified review
Andre N. Families - 20/11/2017
« Mr Andre N. »

We had a great time and was very impressed with the service and the Hotel standard.

AccorHotels certified review
Lindy Couples - 19/11/2017
« the best service ever »

Hubby and i were celebrating our anniversary and a lady by the name of Babongiwe made it super special. I must say the staff at the hotel is the best thus far, pure royal treatment. Loved every moment, the views, the rooms everything was in point.

AccorHotels certified review
Sheilah G. Couples - 19/11/2017
« Best hotel »

We loved it” we were the guests of the day and our room got upgraded. Will come back again and again

AccorHotels certified review
Dzanayi Couples - 17/11/2017
« Exceeded my expectations. »

Magical in every way. The room was splendid, personalised screen greeting added that extra special touch to the welcome. Specifications requested were met. Staff particularly Nhlaka, our porter was very helpful and friendly. Valet parking was timeous and professional. The spa was the best I’ve experienced. A trip to remember!

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