Hotel - Fairmont Zimbali Resort
Fairmont Hotel Fairmont Hotel

Fairmont Zimbali Resort

4.1/5 1,437 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 3331.55 ZAR Non member rate
From 2998.40 ZAR Member's rate Members’ Rate, join while you book
10.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Paying)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Paying)
  • Golf
  • Tennis
  • Private beach  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Horse riding (Paying)
    • Squash court (Paying)

Catering

  • 4 restaurant(s)
  • 4 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Our 154 well-appointed rooms offer scintillating views of the Indian Ocean, oversized verandas, and elegant decor of stone, wood and earth tones inspired by the areas breathtaking natural surroundings.

  • 172 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,437 reviews

Our guest reviews for Fairmont Zimbali Resort

100% genuine reviews from our guests

Find out more
Lyle Couples - 08/11/2018 AccorHotels certified review
« Enjoyable! »

Hotel staff are extremely friendly and accommodating. The facilities are excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lyle A., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager Fairmont Zimbali Resort

Anonymous Couples - 04/11/2018 AccorHotels certified review
« Great Service »

On arrival at reception we were informed we had bee given a complimentary evening meal which was unexpected but welcome. The room was spacious and the facilities good. The location is great for a peaceful break. The staff were friendly and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert A. We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will ensure that your comments are shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Kind Regards, Nils Rothbarth General Manager

Busani M. Couples - 04/11/2018 AccorHotels certified review
« An amazing and spectacular experience »

I had an awesome time.It was a weekend away treat for my pregnant wife.I didn't anticipate such a wonderful place with amazing activities and breathtaking views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Busani M., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager Fairmont Zimbali Resort

Zeyn M. Families - 03/11/2018 AccorHotels certified review
« Fantastic stay »

We loved every minute

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zeyn M. We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will ensure that your comments are shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Kind Regards, Nils Rothbarth General Manager

Melissa Families - 31/10/2018 AccorHotels certified review

Check in was disappointing as I had to call a manager. After arriving 1 hour before check in our room wasn't ready which I understood. 25 Min after check in my room was still not ready and had to call a manager since reception wanted me to wait a further 15min with a miserable toddler in the waiting area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa A. Thank you for sharing your experience with us. We are happy that you enjoyed your overall stay at the Fairmont Zimbali Resort. We are however sorry to hear that your check in process was not as great with the delays you experienced. We apologize for any discomfort you experienced. Your comments and concerns are important to us as it assists us in improving on our services going forward. We hope that you will be back in the near future, giving us the opportunity to provide you with a better more memorable stay! Kind Regards, Nils Rothbarth General Manager

Andy Couples - 29/10/2018 AccorHotels certified review
« Lovely hotel, very comfortable rooms. »

Sadly only stayed one night, but will return for longer stay as everything was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew R. We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will ensure that your comments are shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Kind Regards, Nils Rothbarth General Manager

Adedayo Families - 29/10/2018 AccorHotels certified review
« Great facilities »

My family and I enjoyed staying at the Fairmont in Zimbali.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adedayo O., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

Anonymous Couples - 26/10/2018 AccorHotels certified review
« Miss »

Very good, we enjoyed the stay , your service was very much appreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thandeka M., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager Fairmont Zimbali Resort

Anonymous Business - 24/10/2018 AccorHotels certified review
« Awesome »

Relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phuti M., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager Fairmont Zimbali Resort

Lindi Families - 22/10/2018 AccorHotels certified review
« ms »

the hotel is beautiful. I had been there a few times before as we have a residence in the estate (inkawu village) that is currently rented out. its extremely pricy and you expect the food to be at the level. the standard of the buffet food has gone down drastically from when I was there last. I am so passionate about my food that I ended up enjoying Mcdonalds instead of the food there. I mean if I pay R250 for a burger, it had better be one good burger. I just think that it was my daughters birthday and the seafood buffet had very little to offer and she was so keen on it. we ended up going to a seafood restaurant close by to have dinner. I was extremely disappointed.

Sheela Couples - 22/10/2018 AccorHotels certified review
« Great stay, with great location and amazing hotel »

Everything was amazing, the place was neat and well maintained. The staff was extremely helpful and pleasant to deal with. we came there for a relaxing get away and we got just that! it was great! the only thing that we felt was a let down was the food, we found it expensive and the the quality, taste and quantity was not value for money. We also had a let down of no avo being served with our sushi as the kitchen was out of stock. We eventually went out of the hotel to get food for the rest of our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheela C., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have noted your disappointment with regards to the food and have shared that with the Chef, we appreciate your comments and assure you that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager Fairmont Zimbali Resort

Lindichiya Solo - 22/10/2018 AccorHotels certified review
« Ms »

I was moved to another room because of location and noise levels from above. The gentleman who moved me was absolutely professional and efficient. Generally the staff is superb, food amazing. The issue of Ayoba 3D is not included in In dining is a let down. However sfundo at 30d assisted to get the food, cakes I wanted. Top Notch Service Thabi another superstar is extremely good, professional and follow up and double check everything I will definitely head hunt her in future. I got I’ll while I was there needed to rest instead of exploring. There is another guy with dreadlocks, in dining. Fast effective and eager to show off his customer service. Please tell them thank you for the hospitality. Im proud of these millennials.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lindi C., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with all the staff mentioned we are so pleased that they made your stay most memorable. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager Fairmont Zimbali Resort

Anonymous Couples - 19/10/2018 AccorHotels certified review
« Awesome »

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pearl M. We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will ensure that your comments are shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Kind Regards, Nils Rothbarth General Manager

Martha-barbara H. Business - 18/10/2018 AccorHotels certified review
« Terribly disappointing, would not consider returning! »

I tried for THREE WEEKS before arrival to book sessions at the Spa, asking staff at your Concierge Desk to send me, or ask the staff at the Spa, to send a brochure. I eventually organized it myself the day before arrival. On booking in, I told the staff of the problem and I was told that you, Nils, will be contacting me during my stay. You never did. I took a photo showing your staff where dirty glasses and tins were standing 5m from my room in the passage for 24hrs without cleaning staff collecting it. The sun loungers on the property are ALL SEVERELY damage. The cushions on top are all either stained or ripped. The staff during breakfast are slow in responding. A simple cup of tea takes 15 minutes. When they present the cup of tea it is a teabag already in a cup of water. This is surely not how staff has been trained. You are not offered a cup to place the used teabag in, they expect you to put it in the saucer next to the cup you are drinking out of? I asked if I could not have a teapot, but was told NO. At your breakfast some of you foods are recycled and old, specifically the cheese. There was only Cheddar and Emmental on offer, both of which were hard and discoloured on one side from drying out. In the rooms there is nothing in the mini bar, it is just a fridge. There was only one wine glass in the cabinet even though staff knew there are 2 people staying over. The air purifier standing on the floor in the passage plugged in looks really bad. The Spa was a TOTAL DISASTER, I saw reviews that other guests had the same experience. I wont go into detail with you regarding the Spa for I am sure it must be contracted out and you will not be able to do anything positive. I will contact their head office any lay a complaint. We heard other guests also complaining about the temperature in the gym being set at 21 degrees as too hot. The staff at the Spa kept saying that the gym is part of the central airconditioning of the hotel and can not be changed. I understand that, but how about making a plan. Place a free standing airconditioning unit in the gym to lower the temperature. The water cooler in the gym was ALWAYS empty! We thought that the Fairmont would be on par with The Oyster Box, but what an eye opener. The Mexican Restaurant that you have outside of the hotel is shocking! When you enter the space and see all the outdoor furniture ripped and broken you immediately turn around and leave. It is clear that no monies are being spent on maintaining the property and it is falling apart. I look forward to hearing from you Nils. Martha-Barbara H.

Hope M. Families - 16/10/2018 AccorHotels certified review
« Excellent »

We have enjoyed our stay, the level of hospitality is out of this world. I will definitely recommend Zimbali to my friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hope M., We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will ensure that your comments are shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Kind Regards, Nils Rothbarth General Manager

Errol M. Families - 16/10/2018 AccorHotels certified review
« Great »

It was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Errol M., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager Fairmont Zimbali Resort

Phestos Friends - 16/10/2018 AccorHotels certified review
« Superb »

I don't even know how to describe it but you guys are awesome, the place is relaxing, good quality food, everything was just extremely good, the shuttle service, reception, rooms, yooo iv got a lot to say, I really enjoyed, keep on doing great job, that's what we call hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phestos M. We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will ensure that your comments are shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Kind Regards, Nils Rothbarth General Manager

Anonymous Couples - 15/10/2018 AccorHotels certified review
« Beautiful relaxing nice experience »

Marvelous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kabelo M., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager Fairmont Zimbali Resort

Vishen R. Families - 14/10/2018 AccorHotels certified review
« It was a lovely stay. The views are stunning. The accommodation comfortable. The pools beautiful. »

It was lovely. It would be nice if we could have walked to the beach directly from our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vishen R. Thank you for taking the time to share your experience with us. We are delighted to hear that your stay with us exceeded your expectations! It brings us great pleasure to hear positive feedback and we will definitely share this with our Team. There is a certain peacefulness to starting one’s day with breathtaking views and the beauty of nature surrounding you. We are happy to be able to share this with you. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. We hope that you will visit us again soon giving us the opportunity to provide you with many more memorable moments. Kind Regards, Nils Rothbarth General Manager

Simone P. Business - 13/10/2018 AccorHotels certified review
« really, really terrible!! »

I have stayed at a 3 star hotel before and have had a far better experience. there is absolutely no management of this hotel. No facilities to accommodate the amount of guests. no place to sit and have a meal..buffet area always full, bar area not suitable to eat dinner in..no tables, no outside area to sit and enjoy a drink or a meal...just really awful!! room service have no clue what is going on. valet parking all over the place. just overall no idea of what a 5 star service is at all!!

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