Hotel - Fairmont Zimbali Resort
Fairmont Hotel Fairmont Hotel

Fairmont Zimbali Resort

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4.1/5 1,042 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Paying)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Paying)
  • Golf
  • Tennis
  • Private beach  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Squash court (Paying)

Catering

  • 4 restaurant(s)
  • 4 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Our 154 well-appointed rooms offer scintillating views of the Indian Ocean, oversized verandas, and elegant decor of stone, wood and earth tones inspired by the areas breathtaking natural surroundings.

  • 154 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • WiFi in your room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,042 reviews

Our guest reviews for Fairmont Zimbali Resort

100% genuine reviews from our guests

Find out more
AccorHotels certified review
John C. Couples - 12/02/2018
« Very relaxing in beautiful locale »

Very satisfactory all smooth without incident. Professional high standard of service

Our hotel has responded to the review
Our hotel has responded to the review

Dear John C., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

AccorHotels certified review
Rezaat H. Couples - 12/02/2018
« Birthday getaway »

Very short notice,unplanned surprise birthday getaway.Thank you Fairmont and all your professional staff.You will definitely see Us again.last but not least 10/10 Breakfast and great rooms.

AccorHotels certified review
Boitumelo Couples - 10/02/2018

We had a good time. Not impressed by the service received at breakfast. If you come late, you find the tables without utensils and condiments. Only on the last day did we get good service. Breakfast also not at a 5-star standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boitumelo Qheya Thank you for sharing your experience with us. We are happy that you enjoyed your overall stay at the Fairmont Zimbali Resort. We are however sorry to hear that your breakfast experience did not feel adequately catered for with regards to condiments and offer. We apologize for any discomfort you experienced. We assure you that we take all concerns most seriously and have continued training in areas where this is needed. We hope that you will be back in the near future, giving us the opportunity to provide you with a more memorable stay! Kind Regards, Nils Rothbarth General Manager

AccorHotels certified review
Semphi Couples - 10/02/2018
« Mr »

Amazing and very impressive. I would come over and over

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hlangusemphi Dlamini We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will ensure that your comments are shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Kind Regards, Nils Rothbarth General Manager

AccorHotels certified review
Anonymous Families - 10/02/2018
« Excellent »

-Memorable, just like the first one 3 years ago - will do it again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha Kannie/Tshisola, We very much appreciate your comments regarding your stay and previous stay with us at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

AccorHotels certified review
Anonymous Couples - 08/02/2018
« Very good with some exceptions »

Many highs, including room and food. But the low point was the pool. Screaming children running wildly around the pool. Some guests drinking alcohol in the pool. Some guests playing music through their personal sound systems brought to the pool. A pity because it makes relaxing at the pool unattainable.

AccorHotels certified review
Sarah R. Solo - 07/02/2018
« A brief stay »

Nice welcome the experience of receiving a replacement key for the room as it didn't open the first time and also the porter tried his best second time it didn't work again and after I asked 4 times for the correct key I had to call the duty manager who was very efficient and the right key arrived after an hour and a half of waiting for the right key In all the hotel was good and will return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah Radomir Thank you for sharing your stay with us at the Fairmont Zimbali hotel. We are sorry to hear that you had problems with the keys we do apologize for the inconvenience caused. It is always a pleasure to receive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, as well as allow us to address your concerns for improvement moving forward. Thank you again for sharing your experience, and we hope you will visit again allowing us the opportunity to provide you with a more memorable experience in future. Kind Regards, Nils Rothbarth General Manager

AccorHotels certified review
Gerhard U. Business - 07/02/2018
« Satisfied »

Good venue and food, service not so good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerhard Uys, We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We value your feedback as this assists us in knowing where to improve and where training is necessary. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Nils Rothbarth General Manager

AccorHotels certified review
Martin Couples - 07/02/2018
« Great relaxing holiday resort »

Superb resort with excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin Loius Rosendorff, We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

AccorHotels certified review
Brett C. Z. Couples - 07/02/2018
« Shocking , booked a king size sea view room had a room overlooking what looks like an office block . »

Poor ,

AccorHotels certified review
Marcia N. Couples - 04/02/2018

We were welcomed nicely and had a great time at the hotel I would recommend it to my friends and family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcia N. We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will ensure that your comments are shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Kind Regards, Nils Rothbarth General Manager

AccorHotels certified review
Ej E. Business - 01/02/2018
« Good experience, but a little expensive. »

good experience, but I would have preferred the option to have smaller room and pay less.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enslie Jacoba Erusmas, We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive good honest feedback. I will share your comments with our team. It is most unfortunate that at the time of your visit there were no small units available. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services and standards. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than this one. Sincerely, Nils Rothbarth General Manager

AccorHotels certified review
Anonymous Couples - 31/01/2018
« EXCELLENT SERVICE & STAFF; IMPERFECT MAINTENANCE »

The attitude, training, professionalism, presentation and service of your staff was some of the best I've experienced. From breakfast waiter to front desk - a pleasant surprise. The pool restaurant & toilet left an impression of low hygiene and poor maintenance. The flow of the building is not great. We were deeply outraged at charging R50 for a bottle of water so we refused to buy a single thing more from any restaurant or bar on the premises.

AccorHotels certified review
Anonymous Couples - 31/01/2018

Great hotel. Staff are sweet but could be a little more polished for a five star hotel. Service staff seemed preoccupied with conversation among themselves. I did enjoy the my stay. Spa was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anel Beekhan, We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

AccorHotels certified review
Precious Couples - 31/01/2018
« Precious E. »

It was an absolutely amazing experience. The staff was friendly and kind, willing to assist at all times. The room beautiful and comfortable. Loved every day I was there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Precious E. We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will ensure that your comments are shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Kind Regards, Nils Rothbarth General Manager

AccorHotels certified review
Mab Couples - 30/01/2018
« Magical with some disappointments »

Initially disappointed, as I paid for and asked for a sea view room. Got one that was not damp smelling by the 3rd room I was given, and asked for a humidifier to assist to take away smell. Had a big palm trea obstructing half the view. However, I could not argue, one could see and hear the sea. Would have preferred being on a higher floor. They said none was available. The hotel was very quiet and relaxing, which is what we wanted. Breakfast was lovely. Staff were friendly. Service could be improved though. I understand from the waiters that served us, that they have a runner to fetch anything we order, like hot milk, etc. As a result they are dependant on them. This system did not work very well, as most times we were waiting quite long. I was also a bit disappointed that the sea is quite rough there, so one cannot actually relax on the beach at the hotel. I was also disappointed that my stay there could not accumulate to my Accorhotels points. The ladies at reception said it is still new, they havent yet been able to link and add the stays to AccorHotels. Can this please be taken up. It does not make sense. Room service was quite good and effecient. Restuarants we tried out was also very nice. Overall, we enjoyed our stay.

AccorHotels certified review
Anonymous Couples - 29/01/2018
« Awesome »

The resort was well maintained. Efficient service all round.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nitesh D., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

AccorHotels certified review
Paul W. Business - 29/01/2018
« Too many mistakes - everything was planned very carefully, but there were still many many errors »

Not the best. I'd not very quickly recomend to anyone to stay at Zimbali - and I certainly woouldn;t rush back myself

AccorHotels certified review
Bada P. Couples - 29/01/2018

Other than the problem with accessing hot water in the room at the beginning, we had a wonderful experience and would certainly come back in the not-too-distant future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olehile Maurice Bada P., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

AccorHotels certified review
Brian Couples - 26/01/2018
« We enjoyed ourselves and had excellent service from your staff »

The environment is relaxing and your facilities out of this world.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian R., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

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