Hotel - Fairmont Zimbali Resort
Fairmont Hotel Fairmont Hotel

Fairmont Zimbali Resort

4.1/5 1,303 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 3146.00 ZAR Non member rate
From 2831.40 ZAR Member's rate Members’ Rate, join while you book
10.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Paying)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Paying)
  • Golf
  • Tennis
  • Private beach  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Horse riding (Paying)
    • Squash court (Paying)

Catering

  • 4 restaurant(s)
  • 4 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Our 154 well-appointed rooms offer scintillating views of the Indian Ocean, oversized verandas, and elegant decor of stone, wood and earth tones inspired by the areas breathtaking natural surroundings.

  • 172 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • WiFi in your room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 1,303 reviews

Our guest reviews for Fairmont Zimbali Resort

100% genuine reviews from our guests

Find out more
Mpho Families - 12/07/2018 AccorHotels certified review
« magnificent »

extremely beautiful, elaborate, and impressive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mpho D., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

Anonymous Couples - 11/07/2018 AccorHotels certified review
« Amazing »

My wife and I enjoyed the scenery around the pool. The breakfast from coral tree was exceptionally good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremia R., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our Food and Beverage team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

Merilyn Couples - 10/07/2018 AccorHotels certified review
« Wonderful »

Excellent really enjoyed it it was relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Merilyn P. We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will ensure that your comments are shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Kind Regards, Nils Rothbarth General Manager

Jeeten Couples - 10/07/2018 AccorHotels certified review
« OK service at a fabulous resort »

Resort and amenities are great. Service very slow and poor - not becoming of this standard of resort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeetendra B. Thank you for sharing your stay with us at the Fairmont Zimbali hotel. We are sorry to hear that your experience with us did not fully meet your expectations. It is always a pleasure to receive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, as well as allow us to address your concerns for improvement moving forward. Thank you again for sharing your experience, and we hope you will visit again allowing us the opportunity to provide you with a more memorable experience in future. Kind Regards, Nils Rothbarth General Manager

Anonymous Couples - 10/07/2018 AccorHotels certified review
« Relaxing »

Very relaxing weekend to recharge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shalini H. We appreciate your review regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will ensure that your ratings are shared with our team. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Kind Regards, Nils Rothbarth General Manager

Jonathan Families - 08/07/2018 AccorHotels certified review
« Great stay »

As I entered the reception area staff were friendly and welcoming. I had a valet come greet me and assist with the luggage, then they went to park my car. Check in was fairly easy and quick. Will most definitely return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan P., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

Phindile Couples - 07/07/2018 AccorHotels certified review
« Great experience »

Reception was very rude and condescending at check in. Ordered a meal and didn't get what I ordered and I called room service to complain I was told what I ordered wasn't available and that was that no apology nothing. Overall I was extremely satisfied with everything else for the rest of my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phindile K. We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. We are delighted to hear that you enjoyed your stay with us. We thank you for your comments regarding the receptionist and in- room dining services that were not the usual five star standards and we would like to reassure you that they will be discussed with our team to ensure improvement moving forward. Thank you again for sharing your experience. We hope your next visit will be even more memorable than this one. Kind Regards, Nils Rothbarth General Manager

Dale B. Families - 07/07/2018 AccorHotels certified review
« Wonderful but we do have one big complaint! »

The hotel is amazing as is the service. My only complaint is that every morning at a very early hour, the cleaning staff made such a loud noise in the passage outside out room. We were in room 2017 and there is a communal cleaning staff room opposite room 2017. The cleaning staff made a huge noise every morning and were screaming and shouting very loud at each other. This was the only unpleasant part of our stay. It woke myself, my wife and 3 children up very early every morning. I don’t think the cleaning staff even knew how loud they were shouting and screaming!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dale B., Thank you for taking the time to tell us about your experience at the Fairmont Zimbali Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with housekeeping staff and prevent future occurrence. We sincerely apologize that this affected you and your family. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nils Rothbarth General Manager

Colin F. Couples - 05/07/2018 AccorHotels certified review
« Disappointing »

My room was not ready, when asked to change bedding from feather to normal, it took over three hours. We were told that we had pre-paid for breakfast, then presented with a Bill after breakfast. Really disappointing.

Avi P. Couples - 05/07/2018 AccorHotels certified review
« Excellent »

The experience as a hotel was incredible, royal service makes your stay so simple and relaxing. The only (there is only 1) complaint is the service at breakfast at coral tree. There appeared to to be 2 waiters on the outside section and we waited about 20 minutes for our coffee and tea order. Other than that the experience was phenomenal and i personally feel the service and experience was up there with the best hotels in SA. Will definitely will be back, thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Avinash P., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments regarding the service at breakfast with our Food and Beverage Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

Dan M. Solo - 04/07/2018 AccorHotels certified review
« N/A »

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan M., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

Ryan W. Couples - 04/07/2018 AccorHotels certified review
« Disappointing for a 5 star hotel »

Disappointing to say the least should not be a 5 star hotel and certainly not worth going back unless Changes are made

B. Couples - 04/07/2018 AccorHotels certified review
« It was amazing »

The experience was great, from the room to the place as a home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dlamini B. We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will ensure that your comments are shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Kind Regards, Nils Rothbarth General Manager

Bushe S. Couples - 04/07/2018 AccorHotels certified review
« Splendid »

it was a short 2 night stay and all was great the scenery was amazing and the food at the coral resturant woow!! Only issues was the heat in our room was not working as per desired and my wife was really affected by the issue and no one attended to it timely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bushe S., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. We sincerely apologize for the temperature in the room, this has been addressed with housekeeping moving forward. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

Wandile M. Couples - 04/07/2018 AccorHotels certified review
« Beautiful views, lovely pool area and the staff is extremely friendly. »

I loved everything about the resort, I would definitely visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wandile M. Thank you for taking the time to share your feedback with us. We are delighted to hear that your stay with us exceeded your expectations! We are happy to hear that you enjoyed your stay with us. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. We look forward to welcoming you back to stay with us in the near future. Kind Regards, Nils Rothbarth General Manager

F J. Business - 03/07/2018 AccorHotels certified review
« Prof »

A pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francois J., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager

Craig V. Business - 03/07/2018 AccorHotels certified review
« Satisfied »

Check-in was most frustrating, arrived at 14h00 with a severe headache and could only get into my room after 14h30, room not ready. Room was well appointed, gets chilly at night with no means of heating, only good for warmer weather. Room next door 503 had maintenance staff constantly in and out, kept being disturbed by their Maintenance calls and activities. Food at Pool side was OK, waited unnecessarily long considering it was not busy, not Ayoba! Not the most welcoming / friendly resort staff I have encounted , surpassed by the enthusiastic Sale team, not surprised there. Golf experience was great all round, friendly and extremely helpful.Checked out without the need to linger longer, considering my flight was 18h30pm.

S. F. Business - 03/07/2018 AccorHotels certified review
« Mr »

Enjoyed my stay at Fairmont

Our hotel has responded to the review
Our hotel has responded to the review

Dear F. S. We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will ensure that your comments are shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34 ). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Kind Regards, Nils Rothbarth General Manager

Stuart Families - 02/07/2018 AccorHotels certified review
« Not five star »

Aside from a beautiful location, room and hotel, the overall service of the hotel was poor. WiFi in the room did not work, shuttles to the valley of pools was charged for, hotel restaurants where not five star, air con in room was not working, TV in our room was not working. Hotel did not inform us that we needed credit to charge to the room. Every night we asked for a hot water bottle and they always forgot.

Mfanafuthi N. Couples - 02/07/2018 AccorHotels certified review
« Superb »

It was Awesome superb my wife was very happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mfanafuthi N., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. We are happy that you and your wife had a superb stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nils Rothbarth General Manager Fairmont Zimbali Resort

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