Fairmont Zimbali Resort 5 stars

Customer review rating 4.0/5 1,572 reviews
Fairmont Zimbali Resort
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Room 1

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Hotel extras

Relax in the magnificent, indigenous coastal surroundings of Fairmont Zimabli Resort where our luxury rooms offer classical elegance, and are tastefully furnished with authentically local, resort decor. All rooms are tastefully appointed

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Services for children
  • Air conditioned
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Golf
  • Tennis
  • Private beach Nearby
  • Other sports activities
Catering
  • 4 restaurant(s)
  • 4 bar(s)
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Fairmont Zimbali Resort

PO Box 17
PO Box 17
4422
zimbali
south africa

Tel: +2732 5385000

Fax: (+27)32 538 5001

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    KING SHAKA INTERNATIONAL AIRPORT At 16km / 9.94 miles

GPS :-29.510517, 31.18989

Our accommodations

Our 154 well-appointed rooms offer scintillating views of the Indian Ocean, oversized verandas, and elegant decor of stone, wood and earth tones inspired by the areas breathtaking natural surroundings.

Deluxe King SK

  • Max. number of persons: x2
  • Area: From 46
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe King NS

  • Max. number of persons: x3
  • Area: From 46
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe Garden King NS

  • Max. number of persons: x3
  • Area: From 43
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe Seaview Qn/Qn SM

  • Max. number of persons: x4
  • Area: From 46
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe Seaview Qn/Qn NS

  • Max. number of persons: x4
  • Area: From 46
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe Seaview King NS

  • Max. number of persons: x3
  • Area: From 46
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Junior Suite KNS

  • Max. number of persons: x3
  • Area: From 49
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe 1 Bed Suite KNS

  • Max. number of persons: x4
  • Area: From 88
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe Garden Suite King NS

  • Max. number of persons: x4
  • Area: From 86
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Seaview Suite King NS

  • Max. number of persons: x3
  • Area: From 91
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe Seaview King SM

  • Max. number of persons: x3
  • Area: From 46
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe Queen/Queen NS

  • Max. number of persons: x4
  • Area: From 46
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Seaview Suite King SM

  • Max. number of persons: x3
  • Area: From 91
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Penthouse Suite King SK

  • Max. number of persons: x8
  • Area: From 306
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Presidential Suite King NS

  • Max. number of persons: x4
  • Area: From 417
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Heritage Place Village King NS

  • Max. number of persons: x4
  • Area: From 316
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Heritage Place Villa King NS

  • Max. number of persons: x8
  • Area: From 566
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Our restaurants and bars

CORAL TREE RESTAURANT

Type of cuisine: International

Coral Tree Restaurant is renowned for its attractive cuisine and daily buffets. The extensive covered terrace offers breathtaking views of the Indian Ocean and the natural beauty of the area. Coral Tree offers elegant dining in a relaxed setting.

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OSA

Type of cuisine: Indian

Enjoy the fragrant, flavoursome cuisine of India prepared from recipes handed down by generations of Indian chefs. Savour the signature Butter Chicken or enjoy a traditional Thali. Each dish uses a unique blend of spices and herbs.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AYOBA

Type of cuisine: Mexican

Central American flair meets Africa's legendary hospitality. Ayoba Restaurant makes meal times and every other time in-between a fiesta of Mexican flavours.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BITE POOL BAR AND GRILL

Type of cuisine: Cafe

Bite poolside deli, caters to the coffee connoisseur. Perfect for an early morning coffee and pastry, or breakfast for those with time to linger. Lunch options include a selection of deli sandwiches, wraps, salads and burgers.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VINUM

Photo non contractuelle / Strictly non binding

This contemporary wine bar and cocktail lounge is the perfect venue to sip, mingle and relax while enjoying the spectacular views of the Indian Ocean.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DALCHINI LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Dalchini is the quintessential lobby lounge and the perfect place to curl up with a book, or catch up on emails while admiring the Indian Ocean through the floor to ceiling windows.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

31 DEGREES - COCKTAIL LOUNGE

Photo non contractuelle / Strictly non binding

At 31 Degrees cocktail lounge, the perfect cocktail is inspired by both bar and kitchen and devoted to fresh local ingredients. Our signature cocktails are measured with precision, shaken with style and garnished with passion and craft.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MA KHAZA BEACH BAR

Photo non contractuelle / Strictly non binding

MaKhaza is the quintessential beach bar with a casual cocktail mood that flows seamlessly into the early evening, complimented by flavorful meals from Ayoba. Sit back and enjoy a cocktail while the cool Indian Ocean's breeze sweeps over you.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 237 m²

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 180 people

Find out more
Fairmont Zimbali Resort Meeting Room

Our guest reviews for
Fairmont Zimbali Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

1,572 reviews

Best stay ever.

Customer review rating 4.0/5

Atique S. Couples - 12/04/2019 AccorHotels certified review

It was super awesome. Love d valet system. Breakfast was great. N staff were super friendly.

Dear Atique S., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) Please follow this link and share your exciting experience of the Fairmont Zimbali Resort” Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Jackson General Manager Fairmont Zimbali Resort

Professional

Customer review rating 4.0/5

Nonsi N. Couples - 10/04/2019 AccorHotels certified review

Enjoyed it except for the morning call from reception

Dear Nonsi N., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) Please follow this link and share your exciting experience of the Fairmont Zimbali Resort” Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Jackson General Manager Fairmont Zimbali Resort

Disappointing

Customer review rating 4.0/5

Bonakele Friends - 10/04/2019 AccorHotels certified review

No sense of urgency when it came to service. Check in - kept waiting for a while whilst there were 2 staff members behind the desk but only 1 working Housekeeping and operator phones rang unanswered. Staff promises to deliver with requested items to the room- not honoured.

Wonderful.

Customer review rating 4.0/5

Samuel Couples - 10/04/2019 AccorHotels certified review

Awesome!

Dear Pamase M., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) Please follow this link and share your exciting experience of the Fairmont Zimbali Resort” Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Jackson General Manager Fairmont Zimbali Resort

It was lovely

Customer review rating 4.0/5

Nonkululeko N. Families - 09/04/2019 AccorHotels certified review

We had a great time, the hotel was clean, the food was scrumptious, the overall experience was amazingly beautiful

Dear Nonkululeko N., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Jackson General Manager Fairmont Zimbali Resort

The service is not on par and hygiene standards are not being upheld.

Customer review rating 4.0/5

Chloe J. Couples - 08/04/2019 AccorHotels certified review

On our second night we ate at coral tree only to find a cockroach in the buffet area,this was pointed out to the staff but no one seemed to care. Throughout our stay the service at the resorts restaurants and bars was not up to scratch. After seeing the cockroach at coral tree we decided to dine outside of the hotel. On the last morning my partner went for breakfast at coral tree (to give it another try) only to find dead cockroaches in the buffet area. There should not be cockroaches where there is food! Not under any circumstances as this is not in keeping with appropriate health standards. The only good service we received at the resort was from the concierge. Our stay was very disappointing and honestly a waste of money we will not likely return as we would rather spend our time and money elsewhere. Something really needs to be done about the poor restaurants at the resort and the poor service at these establishments. These restaurants are ruining the resorts reputation! While the resort is beautiful, it's beauty alone is not enough for anyone to return. The standard of service needs to be uplifted. In addition one of the plugs in the room blew my Ghd and there was not even a note on the plug and we were without a working room phone for 2 days of a 4 nights stay.

World class

Customer review rating 4.0/5

Komeshin Couples - 05/04/2019 AccorHotels certified review

Perfect

Dear Komeshin P., Thank you for taking the time and trouble to complete a survey following your recent stay at The Fairmont Zimbali Resort. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) Please follow this link and share your exciting experience at the Fairmont Zimbali Resort” Thank you again, we very much look forward to warmly welcoming you again to The Fairmont Zimbali Resort in the near future. Yours sincerely, Mike Jackson General Manager Fairmont Zimbali Resort

Dissapoiniting efforts from senior & junior staff to make guest stay memorable :(

Customer review rating 4.0/5

Memory J. Families - 05/04/2019 AccorHotels certified review

1. Booked for 2 adults and 1 child, room with a bed couch / extra bed, but this was not what we were given and the staff at reception did nothing abut this issue, they ended up not answering our phones from the room, it was 11 pm when we arrived, by midnight nobody showed up nor did anything with our situation, our son is 10yrs old at that time. (Leroi was working on this night) 2.We asked for late check-out by an extra 1 and half hour, the hotel staff at reception was niggly about this, our son had an event at Crawford and he needed to finish at 12, then come back to shower so we can leave, they could not grant us this, waayyy disappointing. 3. went to relax at the pool area early morning, the café / bar staff does not attend to guests at all, you have to follow them around. our experience was really an unhappy one.

dissapointed

Customer review rating 4.0/5

Kriss N. Couples - 04/04/2019 AccorHotels certified review

Kindly note we had a bad experience where our bathroom got flooded as I took a shower and we waited approx 30mins for maintenance to attend and then approx 1hour to sort out. My wife could not bathe until everything got sorted. Finally we went for Dinner at 2155pm. Another issue was with our Mini bar which was also not working . Kindly note we get away for a Holiday to relax and not to stress about small incidents which impacts greatly and affects the Whole experience of a Break. Dissapointed

Poor. Sunday night and only one place to eat and only expensive wines on the list. Total rip off.

Customer review rating 4.0/5

Mr B. K. Friends - 04/04/2019 AccorHotels certified review

As well documented your pool area is a disgrace with old loungers ripped and mattresses stained or torn. Needs complete overhaul and more staff to tidy all the plates and rubbish away. Certainly not 5*

Overall a good stay

Customer review rating 4.0/5

Anonymous Couples - 03/04/2019 AccorHotels certified review

The hotel was great. Clean rooms, friendly and helpful staff. Must admit that this was a huge concern, after reading the Tripadvisor posts. Service at the poolside was poor as there was only one waiter on site. This was disappointing. 08h30 calls from the marketing team with regards to visits around the estate was really unnecessary especially when one is on vacation! Buffet at the Coral Tree restaurant was good. The deck area where we ate breakfast could have been cleaner. Overall a good stay..

perfect

Customer review rating 4.0/5

Yolisa K. Families - 02/04/2019 AccorHotels certified review

lovely , i just did not enjoy the persistent calls from property sales.

This is a superior hotel and we thoroughlty enjoyed the stay.

Customer review rating 4.0/5

Karen O. Families - 01/04/2019 AccorHotels certified review

Beautiful rooms and venue, great service and food.

Amazing stay at Zimbali Resort Suites

Customer review rating 4.0/5

Javëa P. Couples - 29/03/2019 AccorHotels certified review

Beautiful stay at the suite. Amazing views! Will definitely be back.

Dear Javea P., Thank you for taking the time to share your experience with us. at the Fairmont Zimbali Resort. We are delighted to hear that your stay with us exceeded your expectations! It brings us great pleasure to hear positive feedback and we will definitely share this with our Team. There is a certain peacefulness to starting one’s day with breathtaking views and the beauty of nature surrounding you. We are happy to be able to share this with you. We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to The Fairmont Zimbali Resort in the near future. Yours sincerely, Mike Jackson General Manager Fairmont Zimbali Resort

Not what I expected from a 5 star establishment

Customer review rating 4.0/5

Kumeshree N. Families - 28/03/2019 AccorHotels certified review

*Check in process - Frustrating and long especially when you have a cranky 3 year old. The Booking.com confirmation did not agree with your system. We booked a Deluxe Sea view room with sofa bed and was told on check in that these room types never come with a sofa bed & I would need to pay an additional R500 for an extra bed for my toddler. After retrieving my Booking.com confirmation to prove we had indeed a sofa bed included - we were contacted later that afternoon to offer us an upgrade to a Junior Suite which didnt suit our requirements - my 3 year old was not going to sleep in the next room on a sofa bed! I needed an extra bed in the same room. * Reception staff - not very friendly or enthusiastic. *Queues at Breakfast to get a table - never in my 21 years of traveling have i had to queue to get a table for breakfast at a hotel! *Breakfast dining area - dirty floors and staff also not very friendly or enthusiastic. Another European couple complained to a Manager about the hygiene in the dining area of the restaurant. * Torn Bath Towel in room (sorry but no hotel should have torn towels yet alone a Fairmont hotel) - I have pictures of your torn towel if you would like to see. * We ordered Room Service just before 8pm - was told it would take between 30 - 45 min - food arrived 1 hr 30 minutes later at 9.30pm. By then my son and husband were asleep. I love Zimbali, have stayed in the Lodge before and now the Hotel and sad to say - your grounds and beautiful surroundings are certainly 5 star but that's about it. The only friendly, welcoming people were the Porters! We were recently asked to recommend a place in Ballito for a Honeymoon couple and without hesitation recommended Zimbali. Since this last stay , I can no longer with confidence recommend your hotel. * Your hotel staff lack enthusiasm and spirit - perhaps it was just too busy or they don't really care. A guest pays for the full experience - not just a room in the hotel!

Adequate.

Customer review rating 4.0/5

Richard W. Couples - 27/03/2019 AccorHotels certified review

Mostly good, booking was a little inefficient as I had to follow up on a booking confirmation after I had emailed the EFT confirmation for a 50% ‘securing’ deposit. Restaurants are extremely expensive. The lack of a proper swimming beach in the estate is a pity. My one pyjama top/t-shirt went missing after our room was serviced. Assume it went out with the washing. No-one followed up or called back after it was reported.

very dissapointed

Customer review rating 4.0/5

Jiten S. Families - 27/03/2019 AccorHotels certified review

service levels and hotel has really gone down.

A bit disappointing

Customer review rating 4.0/5

Nick G. Families - 27/03/2019 AccorHotels certified review

Although location is superb, the rooms feel a bit dated. Second time we stay there and both times we had a problem with our room provided. The sleeper couch was very uncomfortable the rugs were smelly lights in the bathroom and air con not working correctly. If I’m to pay premium price I at least expect premium accommodation.

1 night stop over

Customer review rating 4.0/5

Amanda S. Couples - 27/03/2019 AccorHotels certified review

Fantastic welcome!! Everybody was so helpful unloading luggage and helping us to get checked in smoothly. We were taken to a beautiful room on the 3rd floor. The room was spotlessly clean and tastefully decorated, which a huge big comfortable bed. We ordered room service which was quick to arrive, hot and tasteful. Lovely hotel and very attentive staff

Dear Amanda S., We very much appreciate your comments regarding your recent stay at The Fairmont Zimbali Resort. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. “We would love for you to share your memorable experience with the world on TripAdvisor (http://bit.ly/2q2VhPf) or Facebook (http://bit.ly/2qYBN34). Your Facebook review automatically gives you the opportunity to win a monthly two-night stay for yourself and a partner to return to the beautiful Fairmont Zimbali Resort” Thank you again for sharing your experience and we look forward to warmly welcoming you again to The Fairmont Zimbali Resort in the near future. Yours sincerely, Mike Jackson General Manager

Great

Customer review rating 4.0/5

Anonymous Business - 26/03/2019 AccorHotels certified review

Fantastic

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