Fairmont Zimbali Resort 5 stars

Customer review rating 4.1/5 1,794 reviews
Fairmont Zimbali Resort
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Relax in the magnificent, indigenous coastal surroundings of Fairmont Zimabli Resort where our luxury rooms offer classical elegance, and are tastefully furnished with authentically local, resort decor. All rooms are tastefully appointed

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Accessible bathroom
  • Services for children
  • Air conditioned
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Golf
  • Tennis
  • Private beach (Nearby)
  • Other sports activities
Catering
  • 4 restaurant(s)
  • 4 bar(s)
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Fairmont Zimbali Resort

PO Box 17
PO Box 17
4422
zimbali
south africa

Tel: +2732 5385000

Fax: (+27)32 538 5001

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    KING SHAKA INTERNATIONAL AIRPORT At 16km / 9.94 miles

GPS :-29.510517, 31.18989

Our accommodations

Our 154 well-appointed rooms offer scintillating views of the Indian Ocean, oversized verandas, and elegant decor of stone, wood and earth tones inspired by the areas breathtaking natural surroundings.

Deluxe King SK

  • Max. number of persons: 2
  • Area: From 46
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe King NS

  • Max. number of persons: 3
  • Area: From 46
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Garden King NS

  • Max. number of persons: 3
  • Area: From 43
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Seaview Qn/Qn SM

  • Max. number of persons: 4
  • Area: From 46
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Seaview Qn/Qn NS

  • Max. number of persons: 4
  • Area: From 46
  • Bathrobe
  • Coffee/tea making facilities

Deluxe Seaview King NS

  • Max. number of persons: 3
  • Area: From 46
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Junior Suite KNS

  • Max. number of persons: 3
  • Area: From 49
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe 1 Bed Suite KNS

  • Max. number of persons: 4
  • Area: From 88
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Garden Suite King NS

  • Max. number of persons: 4
  • Area: From 86
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Seaview Suite King NS

  • Max. number of persons: 3
  • Area: From 91
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Queen/Queen NS

  • Max. number of persons: 4
  • Area: From 46
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Seaview Suite King SM

  • Max. number of persons: 3
  • Area: From 91
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Penthouse Suite King SK

  • Max. number of persons: 8
  • Area: From 306
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Presidential Suite King NS

  • Max. number of persons: 4
  • Area: From 417
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Heritage Place Village King NS

  • Max. number of persons: 4
  • Area: From 316
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Heritage Place Villa King NS

  • Max. number of persons: 8
  • Area: From 566
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

CORAL TREE RESTAURANT

Type of cuisine: International

Coral Tree Restaurant is renowned for its attractive cuisine and daily buffets. The extensive covered terrace offers breathtaking views of the Indian Ocean and the natural beauty of the area. Coral Tree offers elegant dining in a relaxed setting.

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OSA

Type of cuisine: Indian

Enjoy the fragrant, flavoursome cuisine of India prepared from recipes handed down by generations of Indian chefs. Savour the signature Butter Chicken or enjoy a traditional Thali. Each dish uses a unique blend of spices and herbs.

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AYOBA

Type of cuisine: Mexican

Central American flair meets Africa's legendary hospitality. Ayoba Restaurant makes meal times and every other time in-between a fiesta of Mexican flavours.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BITE POOL BAR AND GRILL

Type of cuisine: Cafe

Bite poolside deli, caters to the coffee connoisseur. Perfect for an early morning coffee and pastry, or breakfast for those with time to linger. Lunch options include a selection of deli sandwiches, wraps, salads and burgers.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VINUM

Photo non contractuelle / Strictly non binding

This contemporary wine bar and cocktail lounge is the perfect venue to sip, mingle and relax while enjoying the spectacular views of the Indian Ocean.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DALCHINI LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Dalchini is the quintessential lobby lounge and the perfect place to curl up with a book, or catch up on emails while admiring the Indian Ocean through the floor to ceiling windows.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

31 DEGREES - COCKTAIL LOUNGE

Photo non contractuelle / Strictly non binding

At 31 Degrees cocktail lounge, the perfect cocktail is inspired by both bar and kitchen and devoted to fresh local ingredients. Our signature cocktails are measured with precision, shaken with style and garnished with passion and craft.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MA KHAZA BEACH BAR

Photo non contractuelle / Strictly non binding

MaKhaza is the quintessential beach bar with a casual cocktail mood that flows seamlessly into the early evening, complimented by flavorful meals from Ayoba. Sit back and enjoy a cocktail while the cool Indian Ocean's breeze sweeps over you.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 237

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Fairmont Zimbali Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,794 reviews

Mr

Customer review rating 4.1/5

Vusi N. Families - 06/10/2019 AccorHotels review

It was wonderful and enjoyable experience for our first stay into your hotel.

Dear Vusi N., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Jackson General Manager

Amazing

Customer review rating 4.1/5

Arifa Friends - 04/10/2019 AccorHotels review

It was comfortable

Dear Arifa M., We very much appreciate your ratings regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Jackson General Manager

Thank you for royalty treatment..

Customer review rating 4.1/5

Bonolo Families - 04/10/2019 AccorHotels review

The best experience I have ever had.Staff members were so friendly,service 100%,Room spotless and the food mouthwatering.I will definitely come back again or recommend someone. Thank you for royalty treatment.

Dear Bonolo T., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Jackson General Manager

the stay was good but the hotel has a much bigger potential

Customer review rating 4.1/5

Manuel Families - 03/10/2019 AccorHotels review

the hotel and the area are very good, the staff is friendly but not very knowledgeable and proactive. it took us 3 attempts to check in, the concierge team does not know much about the estate and the area. The food at the restaurants is very good but waiting time is too long

Thougrouly statisfactory

Customer review rating 4.1/5

Akhona M. Couples - 03/10/2019 AccorHotels review

nothing short of amazing. Exceeded all expectations. The staff was friendly, everything was clean. There was silence. I would go back anytime

Dear Akhona M. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Mike Jackson General Manager

Mrs

Customer review rating 4.1/5

Nomfundo Families - 03/10/2019 AccorHotels review

Beautiful place, friendly stuff

Dear Nomfundo T., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Jackson General Manager

Ms

Customer review rating 4.1/5

Masego G. Couples - 03/10/2019 AccorHotels review

I enjoyed my stay at zimbali. The only problem we had waz with the willow spa, where i did not get value for my money. Also the room i was stay2in 50 16 had toilet issues, i had to report tge toilet more than twice. Please closely monitor your cleaning staff. On our second night the room was not cleaned at all, we found papers on the floor.

Satisfactory

Customer review rating 4.1/5

Tembakazi S. Families - 03/10/2019 AccorHotels review

My stay was ok at the Resort. But i would like you to improve on other things. For instance for breakfast, its difficult to get coffee. When it finally come, the milk is cold. The waitresses don't even ask if you would prefer cold or hot milk. The first night we went for a buffet, the food was cold and the meat was almost finish.

Dear Tembakazi S., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your concerns raised regarding coffee replenishment, waiters to offer attention to details and the food served on buffet.at breakfast, we certainly use these concerns to teach the staff on making improvements where ever possible. Thank you again for sharing your experience, and we hope to better serve you on your next visit. Sincerely, Mike Jackson General Manager

Awesome

Customer review rating 4.1/5

Ismail Families - 03/10/2019 AccorHotels review

Everything was superb. Special recognition and appreciation to Leroy at reception who checked us in with a great sense of warmth and comfort. Went out of his way to make me and my family settle in quickly after a long tiring journey

Dear Ismael R., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with Leroy and the team. I am sure that this feedback will serve as an encouragement to all of them as they strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Jackson General Manager

Good

Customer review rating 4.1/5

Refiloe M. Families - 02/10/2019 AccorHotels review

I’ve been to Zimbali hotel for the third time now and I love it, however standard and quality of service seems to be dropping, room service, restaurant service and

mrs

Customer review rating 4.1/5

Anonymous Families - 02/10/2019 AccorHotels review

overall nice hospitality

Dear Adolphina P. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Mike Jackson General Manager

Mr

Customer review rating 4.1/5

Claudio F. Couples - 01/10/2019 AccorHotels review

The rooms are spacious but the furniture is dated. Many guests, I imagine, require access to a proper desk , swivel chair and the ability to work in the room. A decent desk with connections to electronic devices would be much appreciated. The limited DSTV bouquet is not appreciated and If that is not on offer, then provide a smart TV with access to Netflix, Youtube and internet access. The pastries at breakfast are not made daily and not fresh every morning.

Excellent

Customer review rating 4.1/5

Matete K. Couples - 30/09/2019 AccorHotels review

I’ve never experienced such a excellent service from the porter to the reception and the room service is out of this world. I’ve been to a couple of 5star hotels but this was exceptional. Thank you guys for the great service, keep it up

Dear Nyadzani M. Thank you for taking the time to share your valuable feedback with us. It is so important for us to hear from you! It gives us great pleasure to know that you enjoyed yourself, making it a great experience while staying at the Fairmont Zimbali Resort. We would love it, if you could share this great experience with others by simply connect on the Tripadvisor link below and share this with the world: (http://bit.ly/2q2VhPf). We really appreciate all your comments as this assists us in meeting all our guests expectations and giving our best to constantly improve in making our hotel the best place to be at in Kwa Zulu Natal Yours in hospitality Mike Jackson General Manager

Terrible!, not what I expected

Customer review rating 4.1/5

Kelvin A. Families - 30/09/2019 AccorHotels review

Room was not available at checkin. When we did get our room in smelt like urine and faeces. We requested a different room and was told they would send house keeping!? Eventually agreed to put us in a different room and the porter also said that he could smell how terrible it is. According to him, this is a problem with some of the rooms! At R4500 a night I find this disgusting. No call of apology from the manager, no compensation of any kind offered to make our stay better. Restaurants on site got our food orders incorrect twice! I will not be back to Zimbali again, neither will anyone in my circle of family and friends

Ms

Customer review rating 4.1/5

Faith Families - 30/09/2019 AccorHotels review

The best

Dear Munzhedzi K., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Jackson General Manager

Breakfast was terrible for a 5 star holiday - it was disappointing!!

Customer review rating 4.1/5

Babsy Families - 29/09/2019 AccorHotels review

The place is great but the food is terrible

Dear Babalwa G., We very much appreciate your comments regarding your stay at the Fairmont Zimbali Resort. It is always a pleasure to receive constructive feedback. I will share your comments with our food & beverage team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your feedback as this allows us to better our services in the future. We hope that you will return again to the Fairmont Zimbali Resort in the near future. Sincerely, Mike Jackson General Manager

Good but not great... service has decreased since 2017.

Customer review rating 4.1/5

Renisha S. Families - 29/09/2019 AccorHotels review

It was a good rest however the breakfast was not good at all. The standards have dropped completely. It was overcrowded and the food provided was of poor caliber in preparation. Cleanliness in the room was terrible. We had an encounter with a cockroach at 3:30am the day we checked in and the bathroom had cobwebs growing in the corners. The room you could see was not used in a while by anyone and was therefore not cleaned. However pest control should’ve been kept up to date. The second day our room was not mopped or swept and we had went out during the day and got back at 2:30pm and no one had cleaned our room. I had to call housekeeping to sort out the room. The phones are not answered when we try calling. It just rings and rings. Also we had asked in room dining for a bucket of ice and they had taken 1 and a half hours to bring it to us. We have asked the person who brought the ice to our room why he took so long and his reply was that he only saw it at that time. Very poor service. We had stayed in Zimbali in January 2017 and it was wonderful as it was our honeymoon. We are so disappointed with what we have encountered on this trip as this time we had brought our 3 month baby along.

Magnificent

Customer review rating 4.1/5

Bongiwe Couples - 28/09/2019 AccorHotels review

It was out of this world as I immediately became a member

Dear Bongiwe N. Thank you for taking the time to share your valuable feedback with us. It is so important for us to hear from you! It gives us great pleasure to know that you enjoyed yourself, making it a great experience while staying at the Fairmont Zimbali Resort. We would love it, if you could share this great experience with others by simply connect on the Tripadvisor link below and share this with the world: (http://bit.ly/2q2VhPf). We really appreciate all your comments as this assists us in meeting all our guests expectations and giving our best to constantly improve in making our hotel the best place to be at in Kwa Zulu Natal Yours in hospitality Mike Jackson General Manager

Mrs Bontleeng M.

Customer review rating 4.1/5

Bontle Couples - 26/09/2019 AccorHotels review

My stay was wonderful, staff is amazing. My husband and i enjoyed our stay and definitely coming back.

Dear Bontleeng M. Thank you for taking the time to share your valuable feedback with us. It is so important for us to hear from you! It gives us great pleasure to know that you enjoyed yourself, making it a great experience while staying at the Fairmont Zimbali Resort. We would love it, if you could share this great experience with others by simply connect on the Tripadvisor link below and share this with the world: (http://bit.ly/2q2VhPf). We really appreciate all your comments as this assists us in meeting all our guests expectations and giving our best to constantly improve in making our hotel the best place to be at in Kwa Zulu Natal Yours in hospitality Mike Jackson General Manager

The view from our room was everything

Customer review rating 4.1/5

Nosihle Couples - 25/09/2019 AccorHotels review

Ultimate Luxury,the service was great.A 5Atar experience,Appreciated the personalized birthday gesture of the cake ,truly amazing

Dear Nosihle S. Thank you for taking the time to share your valuable feedback with us. It is so important for us to hear from you! It gives us great pleasure to know that you enjoyed yourself, making it a great experience while staying at the Fairmont Zimbali Resort. We love to ensure that all our guests are made to feel well taken care of, well rested and certainly a reason to return. We would love it, if you could share this great experience with others by simply connect on the Tripadvisor link below and share this with the world: (http://bit.ly/2q2VhPf). We really appreciate all your comments as this assists us in meeting all our guests expectations and giving our best to constantly improve in making our hotel the best place to be at in Kwa Zulu Natal Yours in hospitality Mike Jackson General Manager
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