Hotel - Fairmont Mount Kenya Safari Club
Fairmont Hotel Fairmont Hotel

Fairmont Mount Kenya Safari Club

Our hotels AccorHotels
4.4/5 873 reviews
All hotels in Nanyuki
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 378.00 USD Non member rate
From 378.00 USD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 10h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Golf
  • Tennis

Catering

  • 3 restaurant(s)
  • 2 bar(s)

Business services

  • 5 meeting room(s)
See all services

Hotel location

Our rooms

Guest rooms are spread out in the delightful grounds of the property. Accommodations are furnished with rugs - bedside lamps - dressing tables and built-in wardrobes as well as a wood-burning fireplace.Each bathroom has a 115 -240v shaving socket - toiletries - overhead showers and bathtubs - flush toilets - washbasin - hot and cold running water - water flasks and drinking water.

  • 120 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • WiFi in your room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 873 reviews

Our guest reviews for Fairmont Mount Kenya Safari Club

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Daniel K. K. Families - 19/04/2018
« A short but delightful experience in undeniable Kenyan luxury. »

I enjoyed the facilities. The hygiene was top-notch as was the food. Having visited the spa as well, I was extremely pleased as it was so relaxing. The hotel rooms are fantastic but you need to improve on the response time of your house calls. All in all, I'd go back again and again.

AccorHotels certified review
Z G. Business - 18/04/2018
« Extreme comfort zone in virgin nature. »

Recommendable attentive attention from happy staff-an instant query help within an ear|eye shot.

AccorHotels certified review
Yogesh P. Families - 18/04/2018
« Mr »

A complete opposite experience to ehat we ised to have earlier.... Not happy ay all .

AccorHotels certified review
N/a Families - 18/04/2018
« Great location, accomodation and food. »

Very tranquil. Food was amazing especially the a la carte dinners and all inclusive lunches. Service was generally very good - although in the restaurant at busy times, the number of staff was too low. One area which needs improvement is the speed of housekeeping: we had to call request twice before they would be actioned, and in one case I had to walk to the reception to personally ask the receptionist to action a request to housekeeping. This includes - doing the rooms up next day, requesting ice, requesting fire to be lit in our cottage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We appreciate you sharing your experience on your stay with us at the Fairmont Mount Kenya Safari Club, in special mention the tranquility, our very good food and accommodation. Thank you also for your review on our dining room service and the Housekeeping requests where your expectations were not met. Please allow me to express my sincere apologies; myself and the team are working on ensuring the services we give to our guests are to the Fairmont standards. We look forward to welcome you back to our hotel. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Kennedy M. Couples - 18/04/2018
« Excellent »

It was a memorable one, I loved the food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to host you and receive such positive feedback which I will share with our team. I am sure that this feedback will serve as a motivation to all of our staff as we strive to continuously provide flawless service to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Caroline K. Families - 12/04/2018
« Beautiful »

Great service, but the room was not what we expected even for a deluxe room. Great views, wine and food. Very kid friendly as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Kamau, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
David Business - 12/04/2018
« I was very happy with the stay in the hotel, a wonderful experience! »

As stated above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kaboro, We very much appreciate your comments regarding your wonderful experience at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback which I will share with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Wanjiru Families - 11/04/2018
« Mrs »

Deliriously Amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Mugugu, We are glad that you had an amazing stay with us at the Fairmont Mount Kenya Safari Club. We thank you for the great feedback which I shall definitely share with our colleagues who exceeded your expectations. We look forward to welcome you back to our hotel and will be sure to “Turn Moments into Memories” again! Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Benson O. Couples - 08/04/2018
« Overall good experience »

Clean room, good breakfast, good buffet lunch on Easter Saturday, dinner was underwhelming. My electronic key jammed and got locked out for almost one hr at nigh. The main shower head in the bathroom wasn't properly aligned hence water pouring in the bathroom floor. I was in room 526

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Okundi, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive valued feedback from our guests. At the Fairmont Mount Kenya Safari Club, we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies for the shortfalls experienced during your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Nolan Couples - 06/04/2018
« Delightfully enchanted »

Had a very nice experience at your establishment. Given the fact that the booking was done in such a short notice, we managed to secure a riverside suite - the view and sounds were amazing. However, 524 had no Wi-Fi connection which was very inconvenient whilst it being advertised that all rooms are covered. Staff very friendly and we were moved to 527 the following day. Had difficulty with booking at spa which is not acceptable for such an establishment as this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nolan, Thank you for taking the time to tell us about your experience at the Fairmont Mount Kenya Safari Club. We are glad you had a very good experience with our very friendly staff. We have also noted your feedback on the WiFi issue and the spa booking; please accept my sincere apologies for these shortfalls; rest assured the matters will be taken up with our team for improvement as we strive to continuously provide impeccable services to our guests. We look forward to welcome you back in the future. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Anonymous Families - 06/04/2018
« Amazing place although rooms need upgrade . »

Amazing place , food improved a lot . Need upgrade in rooms .mattresses especially

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irfan, Thank you for taking the time to tell us about your experience at the amazing Fairmont Mount Kenya Safari Club. We have also noted your feedback on our mattresses, we have a room maintenance program that is ongoing to address such concerns for the comfort of our guests. We appreciate you sharing your feedback and it is our hope that you will give us the opportunity to have you stay with us you in the near future. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Anonymous Business - 05/04/2018

The staff were coureous but on both nights that I stayed the room was freezing. The first night I was told it was not possible to build a fire and the next the fire was so small it burnt out while I was at dinner. The rain shower was great! Food service and bar staff were also very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Oyungu, We are glad that you had an awesome stay with us at the Fairmont Mount Kenya Safari Club. Thank you for choosing to stay with us to experience our amazing property. We are delighted to hear that our staff attitude was quite impressive. Thank you also for your feedback on the fire in the room for your comfort, my apologies for the shortfall you experienced on your stay. We look forward to welcome you back to our hotel and will be sure to “Turn Moments into Memories” ! Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Lawrence K. Business - 05/04/2018
« Mr. »

My experience is beyond description because you can only feel and experience by being there. It's a wonderful place, magnificent views. friendly stuff, very professional and helpful from the entrance, reception, dining to your room. The food is also of varieties. My experience can never be any other person's experience you have to be here and fetch your own. It's wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to host you and receive such positive feedback which I will share with our team. I am sure that this feedback will serve as a motivation to all of our staff as we strive to continuously provide flawless service to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Anonymous Couples - 05/04/2018
« we had a great time »

the hotel is beautiful and a great place to stay. My only recommendation is to have a maintenance person go through the rooms and fix little things like loose shower handles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also noted your comment on the little things that need fixing, our engineering team shall for sure be keen on the small details. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Annie Families - 05/04/2018
« Exquisite »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annie, We very much appreciate your great comment and rating regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team which I am sure that this feedback will serve as a motivation to all of our staff as we strive to continuously extend flawless service to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Antony K. Business - 05/04/2018
« Great »

I enjoyed the services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Rita Business - 05/04/2018
« Fabulous »

Gorgeously maintained grounds speckled with calm, happy wildlife. Delicious food, amazing service and friendly staff. The cottages are a splendid blend of cosy and chic. I really enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rita, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Enock O. Business - 04/04/2018
« Awesome »

Being my first time visitor to your facility it was wonderful with excellent attendants. Keep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your great comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team which I am sure will serve as an encouragement to all of our staff as we strive to continuously offer impeccable services to our guests. We hope to welcome you back soon. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Michael O. Business - 03/04/2018
« Mr »

Generally good, apart from the sockets for charging the phone and laptop which were loose and fixed upside down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. We are glad you had a good stay. We have noted your disappointments with the sockets for charging the phone and laptop which were loose and fixed upside down. Thank you for the info which will be of great help in resolving such issues for our future guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Muktar I. Business - 03/04/2018
« It was a fantastic service all round »

A wonderful place to be.Coming back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muktar, We very much appreciate your wonderful comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback which I will share our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously provide flawless service to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Chaudet General Manager

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 378.00 USD Non member rate
From 378.00 USD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates