Fairmont Mount Kenya Safari Club 5 stars

Customer review rating 4.4/5 1,240 reviews
Fairmont Mount Kenya Safari Club
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Hotel extras

Located in the Mount Kenya Wildlife Conservancy; home to an animal orphanage, a game ranch teaming with wildlife and the only semi-wild, mountain Bongo breeding program, geared towards repopulating this endangered species back to their natural habitats.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Golf
  • Tennis
  • Other sports activities
Catering
  • 3 restaurant(s)
  • 2 bar(s)
Business services
  • 5 meeting room(s)

Hotel location

Fairmont Mount Kenya Safari Club

Mount Kenya
PO Box 35

nanyuki
kenya

Tel: +254622036000

Fax: (+254)202216796

Contact email

Check-in from 12h00

Check out up to 10h00

  • By plane

    JOMO KENYATTA INTL AIRPORT At 250km / 155.34 miles

  • By plane

    NANYUKI AIRPORT At 20km / 12.43 miles

GPS :-0.0560743, 37.1119227

Our accommodations

Guest rooms are spread out in the delightful grounds of the property. Accommodations are furnished with rugs - bedside lamps - dressing tables and built-in wardrobes as well as a wood-burning fireplace. Each bathroom has a 115 -240v shaving socket - toiletries - overhead showers and bathtubs - flush toilets - washbasin - hot and cold running water - water flasks and drinking water.

Garden Suite King NS

  • Max. number of persons: x3
  • Area: From 50
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

William Holden Cottage

  • Max. number of persons: x3
  • Area: From 329
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Deluxe King NS

  • Max. number of persons: x3
  • Area: From 38
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Deluxe Riverside Queen NS

  • Max. number of persons: x3
  • Area: From 41
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Mawingo Suite King NS

  • Max. number of persons: x3
  • Area: From 61
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Riverside Suite King NS

  • Max. number of persons: x3
  • Area: From 54
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Signature Suite King NS

  • Max. number of persons: x3
  • Area: From 68
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

William Holden Twin NS

  • Max. number of persons: x3
  • Area: From 329
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Deluxe View King NS

  • Max. number of persons: x2
  • Area: From 40
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Deluxe View Riverside Queen NS

  • Max. number of persons: x3
  • Area: From 41
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Garden Suite Twin NS

  • Max. number of persons: x3
  • Area: From 50
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Fairmont King NS

  • Max. number of persons: x2
  • Area: From 35
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Fairmont Twin NS

  • Max. number of persons: x2
  • Area: From 35
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Manor Junior Suite King NS

  • Max. number of persons: x3
  • Area: From 89
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Raymond Hook Suite King NS

  • Max. number of persons: x3
  • Area: From 61
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Riverside Suite Twin NS

  • Max. number of persons: x3
  • Area: From 54
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Moderate King NS

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Moderate Twin NS

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Equatorial Suite King

  • Max. number of persons: x3
  • Area: From 138
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

William Holden King NS

  • Max. number of persons: x3
  • Area: From 39
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Our restaurants and bars

TUSKS RESTAURANT AND TERRACE

Type of cuisine: International

All-day dinning facing the snow-capped Mount Kenya and overlooking the property's beautifully manicured ground. The signature restaurant boasts a menu abounding with the incredible variety of foods that are farmed in Central Kenya.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ZEBAR

Type of cuisine: International

Strategically located on the Equator where your server will cross from the southern to northern hemisphere to retrieve your order.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAWINGO PRIVATE DINING

Type of cuisine: International

Set around a wood-burning fireplace, this private dining location is accented with collection of photographs that feature actors and movie casts from yesteryear. The room has a working fire place, private terrace and spectacular views of Mount Kenya.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SWIMMING POOL BAR

Photo non contractuelle / Strictly non binding

Relax by the pool, while your waiter serves you a refreshing cocktail crafted by the Zebar. Liqueurs, soft drinks, cocktails, tea and coffee, as well as a snack menu are served from 10:00 am until 5:00 pm.

ZEBAR

Photo non contractuelle / Strictly non binding

In addition to offering a relaxed lounge atmosphere, Zebar, resting on the equator, is one of the few places in the world where your server will have to cross from the southern to the northern hemisphere to retrieve your order.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 306 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 100 people

Find out more
Fairmont Mount Kenya Safari Club Meeting Room

Our guest reviews for
Fairmont Mount Kenya Safari Club

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,240 reviews

A terrible experience

Customer review rating 4.4/5

Hugo C. Friends - 10/04/2019 AccorHotels certified review

Service was woeful - took a long time for anything to come and the service was never with a smile. Restaurant was terrible, food options very limited and often had run out. I had to stand at the drinks station for 10 minutes waiting for a glass which I asked for 3 different times. Coffee machine was broken and so filter was the only option throughout the entire hotel. Rooms were not clean - bath was full of small bits of rubbish. Toilet paper very poor quality. We paid to play golf on the worst course I have ever been on! Greens had sprinklers in the middle which were on, water had to be dodged whilst putting and the hose had to be avoided. There were no fairways and the grass from tee to green was so thick that the ball would be lost if not on the green. The design of the course is comical - trees throughout the course making most holes physically unplayable. Check out was farcical - we were told we had 20% off food, drinks and activities during our stay. Upon check out we were presented with a bill which was full price. We were then told that changing it would be incredibly difficult anmd my party had to wait for over an hour whilst the hotel worked out it’s errors.

Excellent

Customer review rating 4.4/5

Dave P. Business - 08/04/2019 AccorHotels certified review

One of the best places to stay in Africa.

Would have been excellent is certain assumptions would have been avoided

Customer review rating 4.4/5

Simon Business - 08/04/2019 AccorHotels certified review

Though it was a short stay for business purposes, I still got a little time to enjoy especially the ambience/atmosphere/environment. Only that during the welcome brief and at dinner, no one mentioned to me that the HB package I was booked on did not include drinks. So was charged an extra bill of 400/= for the glass of juice I ordered on the first night.

Mr

Customer review rating 4.4/5

Joseph M. N. Business - 04/04/2019 AccorHotels certified review

Good.

MKSC was a beautiful setting for our family vacation and all the staff were so warm and welcoming!

Customer review rating 4.4/5

Blair K. Families - 03/04/2019 AccorHotels certified review

We want to thank all the staff, but especially Esther and Agnes, who went above and beyond to make our stay so memorable. The restaurant staff were also so accommodating -- and everyone encouraged our younger son's attempts to speak Swahili.

Great place but a bit time-worn

Customer review rating 4.4/5

Andrey Friends - 02/04/2019 AccorHotels certified review

Great location. Nice views. Very spacious. Many things to see and do. But not very well maintained and I could see how it degraded over time. Also, the food was not up to scratch.

Dear Andrey, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis Munyoli Guest Experience Manager

Outstanding!

Customer review rating 4.4/5

Clare Families - 29/03/2019 AccorHotels certified review

I have not stopped talking about the Fairmont since my return home!!!!! Every aspect of the hotel was incredible. I loved the rooms, the food, the amazing service, grounds and hotel interiors. My child and I LOVED the dogs (❤️Oscar!!!) and horses (❤️Cedar!!)

Dear Clare, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis M Guest Experience Manager
Customer review rating 4.4/5

Charles Families - 29/03/2019 AccorHotels certified review

Great facility and very hospitable team

Dear Charles, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis M Guest Experience Manager

Mr.

Customer review rating 4.4/5

John K. Couples - 28/03/2019 AccorHotels certified review

Good service and facilities. Breakfast not elaborate. Should include alot of greens

Dear John, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis M Guest Experience Manager

Very good

Customer review rating 4.4/5

Anonymous Business - 25/03/2019 AccorHotels certified review

Very good rooms, but the food options while good, do not do the place justice. You need to up your game! Also, the idea of the fireplace is unmatched!! Very well done.

Dear Susan, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis Munyoli Guest Experienece Manager

Idyllic

Customer review rating 4.4/5

Anonymous Business - 25/03/2019 AccorHotels certified review

Amazing team retreat

Dear Morgane, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis Munyoli Guest Experience Manager

Fabulous

Customer review rating 4.4/5

Lin Friends - 25/03/2019 AccorHotels certified review

Five star experience from reception to check out

Dear Salah, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis Munyoli Guest Experience Manager

Great Location, fabulous views, wonderful ambiance

Customer review rating 4.4/5

Anonymous Business - 25/03/2019 AccorHotels certified review

Busy as it was a work trip and no time to fully enjoy the magnitude of activities on offer... :-(

Dear John, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis Munyoli Guest Experience manager

Thrilled

Customer review rating 4.4/5

Irina W. Business - 24/03/2019 AccorHotels certified review

Your service is exceptional. I wouldn’t ask for more and will be definitely coming back. Many thanks to your very nice, friendly and helpful staff and to the management for keeping the facility in great state. You have perfected the art of hospitality! Kudos to you all. Thank you

Dear Irina, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis M Guest Experience Manager

Pleasant Place

Customer review rating 4.4/5

Dennis Business - 20/03/2019 AccorHotels certified review

Enjoyed the stay, was my second time there, first was in 2017, standards still as high as ever, meals cooked to perfection, staff very helpful, rooms top notch and clean

Dear Dennis, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis Munyoli Guest Experienece Manager

Good Service!

Customer review rating 4.4/5

Derrick K. Business - 20/03/2019 AccorHotels certified review

Good service with lots to do on offer!

Dear Derrick, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis M Guest Experinece Manager
Customer review rating 4.4/5

Anonymous Business - 20/03/2019 AccorHotels certified review

customer care

Dear Zulfikar, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis M Guest Experinece Manager

Dr

Customer review rating 4.4/5

Susan W. Business - 20/03/2019 AccorHotels certified review

I could go back just for the warm fireplace and friendly staff

Dear Susan, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis M Guest Experience Manager

It was simply heavenly

Customer review rating 4.4/5

Mary W. Business - 18/03/2019 AccorHotels certified review

The rooms are very very clean and cosy . The housekeeping staff are very professional and dont rearrange your staff if you leave them around,they just place them in one area. Staff generally are courteous and very helpful. Grounds are well kept. Food is yummy and fresh So many things to write..Thank you for the service

Dear Mary, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis Munyoli Guest Experience Manager

simply awesome - a wonderful break from your usual hotel.

Customer review rating 4.4/5

Christine K. Business - 18/03/2019 AccorHotels certified review

Excellent from check in, plus wonderful grounds and amenities. Loved the bathtub and fire place. Plus my jog in the morning on the hotel grounds.

Dear Christine, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Curtis Munyoli
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