Hotel - Fairmont Mount Kenya Safari Club
Fairmont Hotel Fairmont Hotel

Fairmont Mount Kenya Safari Club

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4.4/5 777 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 10h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Golf
  • Tennis

Catering

  • 3 restaurant(s)
  • 2 bar(s)

Business services

  • 5 meeting room(s)
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Hotel location

Our rooms

Guest rooms are spread out in the delightful grounds of the property. Accommodations are furnished with rugs - bedside lamps - dressing tables and built-in wardrobes as well as a wood-burning fireplace.Each bathroom has a 115 -240v shaving socket - toiletries - overhead showers and bathtubs - flush toilets - washbasin - hot and cold running water - water flasks and drinking water.

  • 120 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • WiFi in your room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 777 reviews

Our guest reviews for Fairmont Mount Kenya Safari Club

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Heidi P. Families - 08/02/2018
« Lovely stay, beautiful room, attentive team »

We had a lovely, relaxing stay in a beautiful room with a very attentive team present. Felt at home surrounded by beauty, luxury and a great atmosphere! Thank you.

AccorHotels certified review
Aditya R. Families - 08/02/2018
« Relaxing & Blissful ! »

Thanks to the Chef who took good care of us serving customised food for the kids & family ... The experience will always be cherished !

AccorHotels certified review
Anonymous Friends - 08/02/2018
« Our stay was comfortable and relaxing »

Most of the staff was very nice and accommodating. Seemed that concierge service was understaffed.

AccorHotels certified review
Simon W. Friends - 07/02/2018
« A paradise in Kenya »

We, total 18 people stayed at the property for two nights after our Safari trip in Kenya and Tanzania. We enjoyed this trip very much. After the relative tough conditions on the Safari trip Fairmont offered a great relax and enjoyable experience.

AccorHotels certified review
D. J. Friends - 02/02/2018
« Restaurant not at the level of the hotel whe are you going to remove the singer? »

The bar is open to the 4 winds and is cold on the evening . I have ask many time to have the door close Whitout success.staff a bit rude. One of my friends was having a bad cold!

AccorHotels certified review
Edward K. Business - 02/02/2018
« Short and sweet »

Great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kuria, Thank you for sharing your great experience on your stay. We are glad you had a short and sweet stay with us. Thank you for allowing us to turn your moments into memories. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Dr. J. O. Business - 02/02/2018
« It was short but very enjoyable. »

I was there only for a night but the experience was wonderful. Apart from the wifi which took sometime to pick up I really enjoyed the short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Omondi, We very much appreciate your comments regarding your short stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to hear you had a wonderful experience during your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously provide flawless service to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Moses Business - 01/02/2018

Your rude front office staff suggesting that 2 adult men should share a bed. Quite offensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nyagah, Thank you for taking your time to share with us your stay experience. We have noted your concern on communication with Joseph in regard to bed sharing. On investigating this matter, am sorry Joseph did not mean that you and your friend share a bed. I understand he explained to you that the room had two beds, that is room 604 which you felt was not in order, and you therefore requested for the sofa bed to be opened which was gladly done by our housekeeping team. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Miriyala V. K. Families - 29/01/2018
« excellent »

good holiday place for relaxing and enjoy with the family

AccorHotels certified review
Alexander M. Solo - 18/01/2018
« Pleasant »

Very peaceful and great landscaping. The food service is a little poor. The food menu included service charges that should have been lumped into the overall price. The tables were not cleaned overnight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. We are glad you had a pleasant stay with us. Thank you also for your feedback with regards to our Food and Beverage service shortfalls during your stay. Thank you for bringing these issues to my attention and my most sincere apologies for the lack of attention to detail on this occasion. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Wanlars Families - 16/01/2018
« We stayed in the luxury cottages overlooking the grounds and it was amazing! »

Loved everything! The rooms were excellent, the food and activities too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your great comments and rating regarding your stay at the Fairmont Mount Kenya Safari Club. I am glad that you had an amazing stay with us, enjoying great hospitality from us. It is always wonderful to hear great memories from our guests in mebtion the excellent rooms, food and activities and you overall loved everything. Thank you again for sharing your experience, and we look forward to welcome you back in the near future. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Judy Couples - 15/01/2018
« Excellent stay »

Service and rooms were exemplary. Improvement could be made to the food/buffet selection

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We are glad that you had an excellent stay with us at the Fairmont Mount Kenya Safari Club. Thank you for choosing to stay with us to experience our exemplary service and accommodation. Thank you also for your comments on our food selection that you felt needed some improvement, our executive chef will for sure work on this matter for the satisfaction of our guests. We look forward to welcome you back to our hotel and will be sure to “Turn Moments into Memories” again! Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Susan Families - 14/01/2018
« Mrs. »

The experience was memorable. The staff were friendly and courteous. The hotel facilities were excellent and the activities varied and meeting our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., Thank you for sharing your wonderful experience with us at the Fairmont Mount Kenya Safari Club. We appreciate your highlights in regards to our very friendly and courteous staff, excellent facilities and our wide variety of activities that met your needs. We all look forward to welcoming you back to our amazing hotel - thank you for allowing us to turn your moments into memories. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Ann Families - 11/01/2018
« Ecstatic to say the least »

We enjoyed every bit of it. The kids were excited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, Thank you so much for your amazing review of the Fairmont Mount Kenya Safari Club! It is always wonderful to receive such positive feedback from our guests; we look forward to welcoming you back to our wonderful hotel. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Phoebe Families - 11/01/2018
« Disappointing »

We had a huge number of issues over our stay at Mt Kenya Safari Club which were largely ignored by management and it was a very disappointing stay. Despite booking four rooms (two 2 bedroom suites) for a 4 night stay none of our concerns were addressed and we were not offered any compensation by the management. I work for a major Kenyan research organisation and I had hoped to return to work and share positive stories of my experience at MKSC but unfortunately with the lack of concern and ammendment of our issues I do not feel I can positively speak of our experience.

AccorHotels certified review
Triza Families - 10/01/2018
« such and aweful experience with the hotel staff and the hotel standards »

The rooms that we were put in were so old and unkempt and then when we asked to change the room. they wanted us to add more money and yet they had more room options that were at the same rate which we had paid. The hotel staff were not friendly at all and were so rude. This is the worst hospitality we ever got in all the hotels across the world we have traveled to. They could use some improvement in the hotel rooms and the hotel staff.

AccorHotels certified review
Vijay K. Friends - 09/01/2018
« warm welcoming and awesome place »

it was great experience this is my second stay at the property and I must stay I will come again and again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vijay, We would like to thank you most sincerely for taking the time to share your feedback on your great experience on your stay at the Fairmont Mount Kenya Safari Club. We appreciate your kind and positive compliments in regard to our warmness. We most certainly look forward to welcoming you back to our hotel. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Mumbi K. Families - 09/01/2018
« Improve housekeeping. »

I enjoyed my stay at your hotel but was disappointed by the housekeeping standards. We stayed in the riverside suite 514. Our bathroom sink had a problem with its drainage and would get clogged whenever we used the tap. Housekeeping was very poor. Other than picking towels, the bathroom was never cleaned (which was evident from the ring of scum that remained on the bathtub for the entire duration of our stay). On two occasions the room was "cleaned", towels picked but not replenished and neither was the toilet paper, nor the drinking water. Other than that we enjoyed the facilities, especially the play area for our little one. The food was great, kudos to chef Charles. Most of the staff were very warm and friendly. The highchairs are not very comfortable and were in short supply. Overall, we enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Kariuki, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. We are glad you had an enjoyable stay. At the same time, we do regret to learn that we did not meet your expectation in our Housekeeping services this time round, please accept my sincere apologies. We appreciate your valuable feedback as it helps us to improve in providing a better experience to all our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
Roberto M. Families - 08/01/2018
« Very nice holiday »

We are regular clients at MKSC and we are happy to see a very good improvement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to host you and receive such positive feedback on our improved services which I will share with our team. I am sure that this feedback will serve as a motivation to all of our staff as we strive to continuously provide flawless service to our guests. We most certainly look forward to welcoming you back to our hotel. Sincerely, Laurent Chaudet General Manager

AccorHotels certified review
S. M. Families - 06/01/2018
« Mrs S. M. »

Fairmont was an amazing experience. Fodd was top notch, accommodation was superb although would have preferred a room nearer the main building to the right of the building. Staff are impeccable, surroundings gorgeous. Felt right at home with the Christmas spirit. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you for sharing your amazing experience during your stay with us. We appreciate your highlights in regards to the food that was top notch, the superb accommodation, the impeccable staff and gorgeous grounds. We are glad that you had a memorable experience. We all look forward to welcoming you back to the Fairmont Mount Kenya Safari Club and thank you for allowing us to turn your moments into memories. Sincerely, Laurent Chaudet General Manager

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