Fairmont Mara Safari Club 5 stars

Customer review rating 4.8/5 296 reviews
Fairmont Mara Safari Club
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Fairmont Mara Safari Club provides a perfect base for visiting the Masai Mara, one of the world's richest wildlife reserves, and home to an astounding array of animals including zebras, cheetahs, wildebeests, gazelles and of course the "Big Five".

Services in the hotel and nearby

Check-in from 12h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI at the hotel
  • Private outdoor parking
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Concierge
Leisure and activities
  • Pool
  • Massage
Catering
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)

Hotel location

Fairmont Mara Safari Club

Masai Mara National Reserve
PO Box 58581

aitong
kenya

Tel: +254202265555

Fax: (+254)202265555

Check-in from 12h00

Check out up to 10h00

  • By plane

    JOMO KENYATTA INTL AIRPORT At 25km / 15.53 miles

GPS :1.092444, 35.206291

Our accommodations

Riverfront Tent Queen

  • Max. number of persons: x2
  • Area: From 31
  • Phone(...)

Riverfront Tent Queen Queen

  • Max. number of persons: x4
  • Area: From 31
  • Phone(...)

Deluxe Riverfront Tent Queen

  • Max. number of persons: x2
  • Area: From 32
  • Phone(...)

Riverfront Tent Twin

  • Max. number of persons: x3
  • Area: From 31
  • Phone(...)

Our restaurants and bars

THE DINING ROOM

Type of cuisine: International

All day-dining restaurant with international and local cuisines made from local market ingredients.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE AND MAIN BAR

Photo non contractuelle / Strictly non binding

The lounge is in the main building. Sectioned off to create private seating areas the decor has a definitely African flavour with woven wall hangings and Masai artefacts. Hours of Operations: 10:00am - 11:00pm

POOL BAR

Photo non contractuelle / Strictly non binding

Located at the swimming pool the Pool Bar is a shaded area with bar stools set around the curved structure. Just off the bar weather permitting buffet lunches are served. Light snacks and outdoor lunches are served here.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 507 m²

  • Maximum capacity: 540 people

  • Maximum banquet capacity: 36 people

Find out more
Fairmont Mara Safari Club Meeting Room

Our guest reviews for
Fairmont Mara Safari Club

100% genuine reviews from our guests

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AccorHotels Rating 4.8/5

296 reviews

Very good!

Customer review rating 4.8/5

Brian Families - 14/04/2019 AccorHotels certified review

The game drives were excellent, the food was on point, and the accommodations were superb. Great job. Always love coming here.

Dear Brian, We very much appreciate your comments regarding your stay at the Fairmont Mara Safari Club. It is always a pleasure to receive positive feedback. The team and I are delighted to read that you love returning and you enjoyed the game drives, our culinary offers and the superb accommodation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously exceed our guests’ expectations. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Stephen Keriga | Rooms Division Manager

Exhiliarating

Customer review rating 4.8/5

Albert D. Families - 13/04/2019 AccorHotels certified review

The staff was very friendly, the facilities were superb, the setting was unique and we really enjoyed our stay.

Dear Albert, Thank you for taking the time to share with us your feedback following your recent visit to Fairmont Mara Safari Club. We are delighted to read that you had a memorable stay and you enjoyed among other the engaging services from our Heartists. We look forward to welcoming you back in the not too distant future. Regards, Stephen Keriga | Rooms Division Manager

This is an Hotel worthy staying.

Customer review rating 4.8/5

John R. Friends - 10/04/2019 AccorHotels certified review

The reception was swift, staff were very much welcoming. With my friends, we enjoyed game drive and delicious food. Keep it up, we will come again.

Dear John, We very much appreciate your feedback regarding your stay at the Fairmont Mara Safari Club. It was a pleasure hosting you. We are delighted to read that you and your friends enjoyed your stay with us and I will share your comments and compliments with our team. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

I wish there was a rating to go beyond 10!!!!!!

Customer review rating 4.8/5

Divya N. S. Friends - 09/04/2019 AccorHotels certified review

The entire team at Fairmont Mara, starting from the Manager down all the way to the Masai watchmen were just too too good!! They were sooooooooo concerned about our accomodation, food, game drives, etc.etc. The Driver/Guide Mr Jeremiah was an encyclopedia of knowledge. The Chef Mr Paul, was just toooooooo concerned about our food because one of us was on Jain Diet and all the rest were on vegetarian diet ( you could do with some additional variety in vegetarian food because you have a chef with a fantastic attitude). Maybe you look at the prices in the bar for drinks. as a bottle of water costs 250.00 and a beer costs 500.00 which seems to be a bit steep. The game in the conservancy was superb even at this drought time as we saw almost all the BIG 5 and Cheetahs. We did not see a leopard which is usually my reason for coming to Masai Mara....... The road leading to your hotel is still a disappointment, though improved a little bit from last year (by the way, I visit Fairmont Mara Safari Club, every year). It will make a big difference for costs savings for those like us who come by road as we do not have flights from Nairobi. The cottages were as usual spotless clean and we alway look forward to the hot water bottle nicely tucked in our beds immaterial of whether the weather is cold or not. This time, and it's one of the very rare instances when we experienced a hot weather but we were promptly provided with fans. We would request for wifi in the rooms as well (or is it by default, that you do not avail in the rooms?) as some of us would like to catch up with the days activities at work while resting in the room at night. However, overall, we did not feel like leaving for home!!!!!

Dear Nitin S., We very much appreciate your comments regarding your stay at the Fairmont Mara Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. thank you for bringing your friends! Thank you again for sharing your experience, and we look forward to hosting you a again soon. Thank you too for bringing your friends! Sincerely, Munene Ngotho

People are excellent and incredibly helpful

Customer review rating 4.8/5

Judy Families - 05/04/2019 AccorHotels certified review

We enjoyed our stay and everyone was so helpful and wonderful. The food was super. Everyone was patient with our children. The favorite thing for the kids were the elephant gifts. Just a great stay, a beautiful view and overall a wonderful place to relax.

Dear Judy, We very much appreciate your feedback regarding your stay at the Fairmont Mara Safari Club. It was a pleasure hosting you and your family. We are delighted to read that overall you had a memorable stay and that you enjoyed the engaging services from our Heartists, dining experience and that your kids loved the elephant gifts. Thank you again for sharing your experience and we look forward to hosting you and your family again in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

Excellent

Customer review rating 4.8/5

Phil K. Couples - 01/04/2019 AccorHotels certified review

As a regular visitor, the staff are always welcoming and go over and beyond to ensure my stay is perfect

Dear Phil K., We very much appreciate your feedback regarding your stay at the Fairmont Mara Safari Club. It is always a pleasure to receive positive feedback. The team and I are delighted to read that it was your return visit and you enjoyed our engaging services. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

Ms Linda A.

Customer review rating 4.8/5

Linda A. Families - 28/03/2019 AccorHotels certified review

Everyone was very nice and accommodating. Our driver Lekoko was fun, informative and found hidden animals.

Dear Linda, We appreciate you taking the time to share with us your feedback following your stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you enjoyed the game drives with Lekoko as your guide and the engaging services from our Heartists. It is always a pleasure to note that our team provided memorable services and we happy to share your kind compliments with them more especially Lekoko. Once again thank you for sharing your experience, and we hope we will have another opportunity to host you again in the near future. Regards, Stephen Keriga | Rooms Division Manager

It was excellent and wonderful!

Customer review rating 4.8/5

N N. Solo - 26/03/2019 AccorHotels certified review

Everything was perfect! The people, the service, the facilities and the food.

Dear N., Thank you for taking the time to share with us your experiences following your stay at the Fairmont Mara Safari Club. The team and I are delighted that you had a memorable stay with us and I am delighted to share your kind comments and compliments with all our colleagues. Once again thank you for sharing your experience, and we look forward to hosting you again soon. Regards, Stephen Keriga | Rooms Division Manager

Incredible yet small nuisances

Customer review rating 4.8/5

Ryan B. Friends - 22/03/2019 AccorHotels certified review

It was incredible. The grounds and the hotel were super nice. Even inside the tents were awesome. Only real issues is that I was in tent 17 which has a very bright spot-light on the fence nearby, so despite turning out my own tents front door light at night, when I would come back to my tent after dinner, my entire front canvas would be filled with swarms of insects, big and small. It would be incredible difficult opening up my tent without a rush of insects coming in. Then when I would get in, there would be gnats all over my pillows and inside my bed. I would have to spend 10-15 minutes nightly cleaning my bed from gnats and insects.

Dear Ryan, Thank you for taking the time to share with us your feedback regarding your stay at the Fairmont Mara Safari Club. We are delighted that you had a memorable stay with us and I am delighted to share your kind comments with all our colleagues. We have noted your feedback regarding the spot-light on the fence nearby and we will surely look into it. Once again thank you for sharing your experience, and we hope we will have another opportunity to host you again in the near future. Regards, Stephen Keriga | Rooms Division Manager

It was wonderful!

Customer review rating 4.8/5

Anonymous Business - 18/03/2019 AccorHotels certified review

Great ambience and always relaxing with great food and top not customer service by all your staff!

Dear Esther, Thank you for taking the time to share with us your feedback regarding your recent stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you had a wonderful stay and you enjoyed our culinary offers as well as the top notch services from our colleagues. We look forward to welcoming you back in the not too distant future. Sincerely, Stephen Keriga | Rooms Division Manager

Abry

Customer review rating 4.8/5

Abry Couples - 17/03/2019 AccorHotels certified review

Excellent service, great staff and the ever presence of a professional manager in MR.Munene makes this camp a great choice.

Dear Abry, We very much appreciate your comments regarding your stay at the Fairmont Mara Safari Club. We are delighted to read that you had a memorable stay and you enjoyed the excellent services from our Heartists more especially our manager Mr. Munene. Thank you again for sharing your experience and we look forward to welcoming you back in the not too distant future. Sincerely, Stephen Keriga | Rooms Division Manager

WOW!

Customer review rating 4.8/5

Anonymous Solo - 11/03/2019 AccorHotels certified review

Amazing experience, everything was just perfection!

Dear Guest, We very much appreciate your feedback regarding your stay at the Fairmont Mara Safari Club. The team and I and delighted to read that you had an amazing stay. Once again, thank you for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Stephen Keriga | Rooms Division Manager.

Wonderful

Customer review rating 4.8/5

Jp Couples - 27/02/2019 AccorHotels certified review

The staff overall was fantastic & helpful

Dear JP, We very much appreciate your feedback regarding your stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you had a wonderful stay and very much look forward to warmly welcoming you again in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

A Wonderful Experience Not Knowing What to Expect

Customer review rating 4.8/5

Dl Friends - 26/02/2019 AccorHotels certified review

Firstly, the entire experience at Fairmount Safari with tents was a new experience. The tents are well appointed and adequately sized. You really do feel immersed in the surronding environs! The grounds are well kept and beautiful and very private. The dining was excellent as well and overall the experience was top notch.

Dear Desmond, We very much appreciate you sharing your experiences with us regarding your stay at the Fairmont Mara Safari Club. It is always a pleasure to receive positive feedback. We are delighted to read that you enjoyed our services more especially staying in our tents, the dining experience and our grounds. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Keriga | Rooms Division Manager

Amazing

Customer review rating 4.8/5

A. M. Couples - 20/02/2019 AccorHotels certified review

Such a wonderful stay with a fabulous staff. My husband and I had the most wonderful time celebrating our 2 year anniversary. We can't wait to come back and visit.

Dear Guest, We very much appreciate you taking the time to share with us your experiences from your recent stay at Fairmont Mara Safari Club. It was a great pleasure hosting you and we are delighted that you chose to stay with us during your 2nd anniversary, congratulations to you! The team and I are happy to read that you had an amazing stay and that you enjoyed the engaging services from our Heartists. Once again thank you for the wonderful review, and we look forward to welcoming you back in the near future. Kind regards, Stephen Keriga | Rooms Division Manager

We had a wonderful stay...good food, great staff and beautiful setting.

Customer review rating 4.8/5

Anonymous Couples - 20/02/2019 AccorHotels certified review

We had a wonderful stay...good food, great staff and beautiful setting. This is truly a unique Safari Club and experience. Would do it again.

Dear Guest, Thank you for taking the time to share with us your feedback regarding your stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you had a wonderful stay. It is a great pleasure to note that you enjoyed our culinary offers, the beautiful setting and the engaging services form our Heatrists. We appreciate your feedback as it helps us to continuously exceed our guests’ expectations. Looking forward to welcome you back in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

Excellence from arrival to departure

Customer review rating 4.8/5

Steve L. Couples - 20/02/2019 AccorHotels certified review

We received a genuine and warm welcome welcome from the staff who greeted us at the airstrip, the reception team, house keeping and management. Extremely attentive and in tune to our needs.

Dear Steve, We very much appreciate your comments regarding your stay at the Fairmont Mara Safari Club. It is always a pleasure to receive positive feedback and we are delighted to read that you had a special and memorable stay with us. I am certain that your feedback will serve as an encouragement to all our staff who strive to continuously turn moments into memories for our esteemed guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Keriga | Rooms Division Manager

Super service and ambiance

Customer review rating 4.8/5

D. E. Couples - 19/02/2019 AccorHotels certified review

I liked Absolutely all except the washroom without the door in the tents!!! And also one remark- to put the sandwiches into the lunchbox with the freezer unit to keep the freshness! It is rather dangerous keep them in the car without the fridges and to eat after 6-7 hours of driving! The food in the restaurant was very tasty!!! I liked very much the breakfast and the barbecue !!! Thank you very much for our two days of luxury life in your hotel!!! E.

Dear E., Thank you for taking the time to share with us your feedback regarding your stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you enjoyed the super service and ambience. It is always a pleasure to note that our team provided wonderful service and we happy that you enjoyed our culinary offers. We have taken note of your concerns regarding the washroom door in the tents and the freezer unit for picnic sandwiches and rest assured that we will look into these. We appreciate your feedback as it helps us to continuously exceed our guests’ expectations. Thank you and we look forward to welcoming you back in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

awesome

Customer review rating 4.8/5

Anonymous Friends - 18/02/2019 AccorHotels certified review

Perfect service and courtesy. Our driver was very experienced and taught us a lot!

Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you had an awesome stay and very much look forward to warmly welcoming you again in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

Mr

Customer review rating 4.8/5

Peter Friends - 17/02/2019 AccorHotels certified review

Absolutely fabulous!

Dear Peter, Thank you for taking the time to share with us your feedback regarding your recent stay here at Fairmont Mara Safari Club. We are delighted to read that you had a fabulous stay with us and very much look forward to warmly welcoming you again in the near future. Sincerely, Stephen Keriga | Rooms Division Manager
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