Fairmont Makkah Clock Royal Tower 5 stars

Customer review rating 4.2/5 8,493 reviews
Fairmont Makkah Clock Royal Tower
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Hotel extras

Only hotel in Makkah with Kaaba view rooms.

Services in the hotel and nearby

Check-in from 17h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Well-lit parking
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
Catering
  • 6 restaurant(s)
  • 2 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
  • Outdoor playground for children
Business services
  • 1 meeting room(s)
Information message

Ramadan check in time: 18:00.

Hotel location

Fairmont Makkah Clock Royal Tower

King Abdul Aziz Endowment
Abraj Al Bait Complex
PO Box 762

makkah
saudi arabia

Tel: +96612 571 7777

Fax: (+966)12 571 7666

Contact email

Check-in from 17h00

Check out up to 12h00

  • MASJID AL HARAM :   Ajyad Street Masjid Al Haram

  • MAKKAH CLOCK ROYAL TOWER :   Abraj Al Bait Makkah Clock Royal Tower

  • By plane

    KING ABDULAZIZ INTL AIRPORT At 100km / 62.14 miles

GPS :21.417981, 39.825229

Our accommodations

Fairmont Room King City

  • Max. number of persons: ‌2
  • Area: From 46
  • Wireless internet in your room(...)

Fairmont Room Twin City

  • Max. number of persons: ‌2
  • Area: From 46
  • Wireless internet in your room(...)

Studio Twin City

  • Max. number of persons: ‌3
  • Area: From 45
  • Wireless internet in your room(...)

Fairmont Room Triple City

  • Max. number of persons: ‌3
  • Area: From 46
  • Wireless internet in your room(...)

Signature Room Twin Kaaba

  • Max. number of persons: ‌3
  • Area: From 46
  • Wireless internet in your room(...)

Residential Suite Twin Kaaba

  • Max. number of persons: ‌3
  • Area: From 95
  • Wireless internet in your room(...)

Residential Suite King Kaaba

  • Max. number of persons: ‌3
  • Area: From 95
  • Wireless internet in your room(...)

Two Bedroom Suite Haram

  • Max. number of persons: ‌6
  • Area: From 172
  • Wireless internet in your room(...)

2 Bedroom Signature Suite Kaaba

  • Max. number of persons: ‌6
  • Area: From 172
  • Wireless internet in your room(...)

Fairmont Twin City Handicap

  • Max. number of persons: ‌2
  • Area: From 46
  • Wireless internet in your room(...)

Fairmont Gold Twin City

  • Max. number of persons: ‌3
  • Area: From 46
  • Wireless internet in your room(...)

Deluxe Room King Haram

  • Max. number of persons: ‌2
  • Area: From 46
  • Wireless internet in your room(...)

Deluxe Room Twin Haram

  • Max. number of persons: ‌2
  • Area: From 46
  • Wireless internet in your room(...)

Studio Room Twin Haram

  • Max. number of persons: ‌2
  • Area: From 45
  • Wireless internet in your room(...)

Fairmont Gold Twin Haram

  • Max. number of persons: ‌2
  • Area: From 46
  • Wireless internet in your room(...)

Studio Room Twin Kaaba

  • Max. number of persons: ‌3
  • Area: From 45
  • Wireless internet in your room(...)

Fairmont Gold Twin Kaaba

  • Max. number of persons: ‌2
  • Area: From 46
  • Wireless internet in your room(...)

Residential Suite Twin City

  • Max. number of persons: ‌3
  • Area: From 95
  • Wireless internet in your room(...)

Residential Suite Twin Haram

  • Max. number of persons: ‌3
  • Area: From 95
  • Wireless internet in your room(...)

Residential Quad Haram

  • Max. number of persons: ‌4
  • Area: From 95
  • Wireless internet in your room(...)

Junior Suite King Kaaba

  • Max. number of persons: ‌4
  • Area: From 92
  • Wireless internet in your room(...)

Junior Suite King City

  • Max. number of persons: ‌3
  • Area: From 92
  • Wireless internet in your room(...)

Junior Suite King Haram

  • Max. number of persons: ‌3
  • Area: From 92
  • Wireless internet in your room(...)

Fairmont Gold Junior Suite Kaaba

  • Max. number of persons: ‌3
  • Area: From 86
  • Wireless internet in your room(...)

Duplex Suite 2 Bedroom Kaaba

  • Max. number of persons: ‌4
  • Area: From 105
  • Wireless internet in your room(...)

Fairmont Gold Signature Suite Haram

  • Max. number of persons: ‌6
  • Area: From 172
  • Wireless internet in your room(...)

Fairmont Gold Signature Suite Kaaba

  • Max. number of persons: ‌6
  • Area: From 172
  • Wireless internet in your room(...)

Fairmont Gold Executive Suite City

  • Max. number of persons: ‌5
  • Area: From 138
  • Wireless internet in your room(...)

Presidential Suite Kaaba View

  • Max. number of persons: ‌4
  • Area: From 184
  • Wireless internet in your room(...)

Royal Suite Kaaba

  • Max. number of persons: ‌4
  • Area: From 328
  • Wireless internet in your room(...)

Grand Royal Suite Kaaba

  • Max. number of persons: ‌6
  • Area: From 720
  • Wireless internet in your room(...)

Duplex Suite Twin Kaaba

  • Max. number of persons: ‌4
  • Area: From 105
  • Wireless internet in your room(...)

Apartment Suite King Kaaba

  • Max. number of persons: ‌4
  • Area: From 135
  • Wireless internet in your room(...)

Our restaurants and bars

ATYAF

Type of cuisine: International

Casual, contemporary, all-day dining, featuring a kitchen theater, a juice station, and a pizza and pasta station. The menu offers a meeting point of the cuisines of the Middle East, Asia, North Africa, the Levant and the Mediterranean.

Lunch

13:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL DIRA

Type of cuisine: Thematic cuisine

In a palatial Saudi setting - prepare to be dazzled by a lavish buffet an almost endless selection of dishes ranging from authentic Bedouin to Levant and live ouzi stations.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAZEDAR

Type of cuisine: Thematic cuisine

Indian A La Carte Menu - This restaurant features a striking tandoor station - authentic spice blends and a stylish - contemporary ambiance.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AJA

Type of cuisine: Thematic cuisine

A casual Asian noodle restaurant serving the freshest noodles - dim sum - soups and fried rice dishes - wok station - great selection of Indonesian cuisine - such as nasi goreng - bakmi goreng and mee goreng.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GRILL

Type of cuisine: Barbecue

The first a la carte fine dining establishment in any hotel in Makkah - this steakhouse boasts a warm elegance and stylish presentation of the finest cuts of meat. Hrs of Operation: Tuesday and Wednesday 7:00pm to 11:00am

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL DAR

Type of cuisine: Thematic cuisine

A boutique style Lebanese buffet with a shawarma station - plus table service of cold mezzeh on fine china - promises traditional tastes with a modern flair. Ala Carte Concept. Lebanese

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAZAQ

Photo non contractuelle / Strictly non binding

An extensive portfolio of coffees and teas - interpreted by our coffee and tea sommelier - awaits at this patisserie and lounge. Open 10.00am - Closed 12.00pm.

MIRKAZ

Photo non contractuelle / Strictly non binding

This street side cafe shows its modern flair in both cuisine and decor. Enjoy signature coffee roasts from around the world - accompanied by chocolate and sweets - in a relaxed environment. Open 13.00pm and close 23.00pm.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 1,191 m²

  • Maximum capacity: 2,000 people

Find out more

Our guest reviews for
Fairmont Makkah Clock Royal Tower

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

8,493 reviews

Too much lifts to go yo my room from the Haram

Customer review rating 4.2/5

Dr. K. S. Solo - 14/06/2019 AccorHotels certified review

* Room is big , lexurus , and highly satisfying. * Food varites in beakfast is good, but the quality is not up to the standard expected. * You have to walk a long distance and use different lifts at different levels to reach your room. * The stuff are helpfull and friendly. * It worth the money paied.

Very Good

Customer review rating 4.2/5

Ahmed B. Families - 13/06/2019 AccorHotels certified review

Suite, Staff, Service were very good There was a problem at the begining they want me to pay for every extra which was very strange to me. I told usually the guest sign and upon departure pays. But this problem was solved. I want to thank very much Mr Mustafa the manager(Gold) and Mr Tarek

Good

Customer review rating 4.2/5

Abubakar Y. Couples - 13/06/2019 AccorHotels certified review

Very nice, except for the fact that I lost £200 in my room. Which really shocked me that such could happen at Fairmont.

Umrah

Customer review rating 4.2/5

Mg K. Families - 13/06/2019 AccorHotels certified review

Excellent.

WONDERFUL EXPERIENCE

Customer review rating 4.2/5

A. I. Solo - 13/06/2019 AccorHotels certified review

Clean environment, courteous staff, and good food

An excellent experience

Customer review rating 4.2/5

Anonymous Families - 13/06/2019 AccorHotels certified review

We stayed there for almost a month and all the four of us think that Fairmont gold was the best choice We had While traveling to Makkah.

Fantastic clean hotel

Customer review rating 4.2/5

Iwan S. A. Families - 12/06/2019 AccorHotels certified review

The receptionist was first class and nothing was too much trouble. The rooms were very clean, modern and comfortable and breakfast catered for all tastes.

Customer review rating 4.2/5

Ahmed H. Families - 12/06/2019 AccorHotels certified review

Great

Good

Customer review rating 4.2/5

Anon Couples - 12/06/2019 AccorHotels certified review

Welcome as a platinum member was excellent. Bin saalih reception was outstanding I was however refused an upgrade for the 1st night due to 'unavailability'....Which was not true as the website indicated availability of such rooms.... Upgrade was granted on the 2nd day.... Rooms were inter leading and noisy! Phone calls were not attended to timeously or not responded to... Breakfast was exceptionally good!

Uncomfortable and unwelcome

Customer review rating 4.2/5

Elas M. Families - 12/06/2019 AccorHotels certified review

As soon as I stepped into the hotel, I regretted my decision to stay here. The staff were very rude and unfriendly and unwilling to help.

Good hotel

Customer review rating 4.2/5

Omer Families - 12/06/2019 AccorHotels certified review

Convenient to go in Haram. Speakers in room for Haran Azan and view of Haram all are excellent tip off for one to choose clock tower for stay. Only they need window cleaning service badly.

Customer review rating 4.2/5

Khulood S. Families - 12/06/2019 AccorHotels certified review

Loved it

Awesome

Customer review rating 4.2/5

Dr.abdulwahab Families - 12/06/2019 AccorHotels certified review

Helpful staff, delicious food and clean and comfortable room, and before all of that nearby the holy mosque

Dear Mr. Al Qahtani, We very much appreciate your very positive comments regarding your stay at the Fairmont Makkah Clock Royal Tower. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naif Al Zahrani Director of Rooms T. +(9… 777 Makkah Clock Royal Tower, A Fairmont Hotel - King Abdul Aziz Endowment, Umm Al Qura Street, Makkah, Saudi Arabia www.fairmont.com | www.accorhotels.com

Worth to stay

Customer review rating 4.2/5

Syed M. A. Families - 12/06/2019 AccorHotels certified review

Overall nice and friendly staff and quick service

Dear Mr. Muhammad A., We very much appreciate your comments regarding your stay at the Fairmont Makkah Clock Royal Tower. It is always a pleasure to receive positive feedback. I will share your comments with our team. : On your comment regarding Food quality & Buffet verity, I apologize for the inconvenience it has caused you during your stay, the Food & Beverage Manager has been notified to look into it and take appropriate measure. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naif Al Zahrani Director of Rooms T. +(9… 777 Makkah Clock Royal Tower, A Fairmont Hotel - King Abdul Aziz Endowment, Umm Al Qura Street, Makkah, Saudi Arabia www.fairmont.com | www.accorhotels.com

A place of Peace and Comfort

Customer review rating 4.2/5

Hamdi D. Couples - 12/06/2019 AccorHotels certified review

I had a pleasant stay with my wife. We enjoyed the peaceful vibes of the hotel and experienced comfort.

Amazing

Customer review rating 4.2/5

Ameer A. Business - 12/06/2019 AccorHotels certified review

Can,t be better. Thanks a lot

Dear Mr. a., We very much appreciate your very positive comments regarding your stay at the Fairmont Makkah Clock Royal Tower. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naif Al Zahrani Director of Rooms T. +(9… 777 Makkah Clock Royal Tower, A Fairmont Hotel - King Abdul Aziz Endowment, Umm Al Qura Street, Makkah, Saudi Arabia www.fairmont.com | www.accorhotels.com

Very nice location, very clean hotel with large rooms

Customer review rating 4.2/5

Ashfaq T. Couples - 11/06/2019 AccorHotels certified review

Rooms were clean and nice with good service. The location is very convenient and close to the Ka'ba. The bathroom needs updated with a cloth hanging rack and a fixed toilet tissue holder. The cafeteria keeps moving place to place.

Dear Mr. T., We very much appreciate your very positive comments regarding your stay at the Fairmont Makkah Clock Royal Tower. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naif Al Zahrani Director of Rooms T. +(9… 777 Makkah Clock Royal Tower, A Fairmont Hotel - King Abdul Aziz Endowment, Umm Al Qura Street, Makkah, Saudi Arabia www.fairmont.com | www.accorhotels.com

Rooms should be better maintained!

Customer review rating 4.2/5

Yahya Solo - 11/06/2019 AccorHotels certified review

Check in took long time, room was clean but A/C was working at max power and room was so cold. I couldn’t turn the A/C off. Maintenance took long time to arrive and couldn’t fix it. I was expecting the hotel to move me to another room but no one cared! I caught cold as a result. There were a lot of small flys in the bathroom. Breakfast was good. Check out was quick but no one asked me how was my stay!

Not that much

Customer review rating 4.2/5

Khalid K. Couples - 10/06/2019 AccorHotels certified review

1- The service I have got it in the reception was not in the level of Firmont hotel in Switzerland , 2- Food varieties and service in the Resturant is under my expectations. 3 - Room setup is good but not completed, TV not working . 4- lobby furniture should be redesign .

Dear Mr. K., We very much appreciate your comments regarding your stay at the Fairmont Makkah Clock Royal Tower. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you very much for your valuable comments regarding Reception, Varity of food served in the restaurant & lobby furniture, we have taken a serious note of your feedbacks & definitely will work on them, to further improve our services to better serve your needs, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naif Al Zahrani Director of Rooms T. +(9… 777 Makkah Clock Royal Tower, A Fairmont Hotel - King Abdul Aziz Endowment, Umm Al Qura Street, Makkah, Saudi Arabia www.fairmont.com | www.accorhotels.com
Customer review rating 4.2/5

Anonymous Couples - 09/06/2019 AccorHotels certified review

It was very good but the the service in the restaurant not good actually you need more staff to improve the service

Dear Mss. Afnan A., We very much appreciate your positive comments regarding your stay at the Fairmont Makkah Clock Royal Tower. It is always a pleasure to receive positive feedback. I will share your comments with our team. I was sorry to learn that you found the level of services from the restaurant not satisfactory and caused you unnecessary inconvenience. Please be assured that corrective measures have been taken to ensure that a similar incident does not happen and we assure you of a better service the next time you come to our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naif Al Zahrani Director of Rooms T. +(9… 777 Makkah Clock Royal Tower, A Fairmont Hotel - King Abdul Aziz Endowment, Umm Al Qura Street, Makkah, Saudi Arabia www.fairmont.com | www.accorhotels.com
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