Hotel - Fairmont Makkah Clock Royal Tower
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Fairmont Hotel

Fairmont Makkah Clock Royal Tower

King Abdul Aziz Endowment  Abraj Al Bait Complex  PO Box 762 
  MAKKAH
SAUDI ARABIA

Based on 3,156 reviews
AccorHotels Rating Based on 3,156 reviews
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Check-in from 17h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room (Paying)
  • Well-lit parking
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Outdoor playground for children
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room (Paying)
  • Well-lit parking
  • Outdoor playground for children
  • Air Conditioning

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Outdoor playground for children

Catering

  • 6 restaurant(s)
  • 2 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

  • 1,650 rooms
    • Air conditioning
    • Emergency exit map
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,156 reviews

Our guest reviews for Fairmont Makkah Clock Royal Tower

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Mohamed H. Families - 18/07/2017
« Dr Mohamed Hamed  »

Nice place and nice team

AccorHotels certified review
Hatsari Families - 17/07/2017
« Umroh Trip on Syawal 1438 »

Overall we have great experience staying in Fairmont hotel at Makkah Royal Clock Tower. We are really satisfied with the facility in the hotel except the temperature of the room that could not be controlled. It was too cold as the default temperature of the room is 19 degree celsius and we could not increase the temperature of the room. Apart of this there is no other comment.

AccorHotels certified review
Ibrahim M. Couples - 17/07/2017
« Maintenance. »

Awfule awful and disappointing, the maintenance is very bad even when you changed the room I was in counter such problems in the bathroom again.

AccorHotels certified review
Arsalan Families - 17/07/2017
« Not bad »

Didn't like the receptionist attitude.

AccorHotels certified review
Khawaja J. Families - 17/07/2017

Very good

AccorHotels certified review
Dr A. Families - 17/07/2017
« I was double charged for my stay and all my efforts to get a refund via email and phone call yield no results  »

Part from above all is goog

AccorHotels certified review
Saeed Families - 17/07/2017

One night. Was very good stay , rooms and location. specially the staff like anass from the golden reception made it even better. Breakfast was little bit crowded.

AccorHotels certified review
Bopatan M. I. Families - 17/07/2017
« Suite was marvelous and had superb experience. »

Stay and other services was kind and had a lovely experience staying with Fairmont. i would like to receive mails if there are some special offers in suites rates.

AccorHotels certified review
Mahmoud Couples - 15/07/2017
« Shocked »

my room was kabba view and kabba was hide by extension of building

AccorHotels certified review
Amna Families - 13/07/2017
« could have been better »

We liked the hotel overall however, I suggest you to change the mattresses into the ones which are comfortable. breakfast menu should be renewed and a room for ablution must be added at S2. The staff would answer calls very late and I had to ask several times for one same thing.

AccorHotels certified review
Ibraheem Families - 13/07/2017
« Mr »

No pleasing

AccorHotels certified review
Ala S. Couples - 12/07/2017
« Ala  »

Hotel view and location was amazing however service need really to improve and train the staff in customer service not to mention no greetings

AccorHotels certified review
Muhammad K. Families - 12/07/2017
« Excellent  »

The hotel is very close to the Haram . Hotel is nice and comfortable

AccorHotels certified review
Muhammad M. A. Families - 12/07/2017
« I am very exited to visit fairmont hotel  »

Every thing is very good,Breakfast is normal,room service is good

AccorHotels certified review
Abdulla A. H. Families - 12/07/2017
« Abdulla Al Hemeiri  »

Good rooms with disappointing service...delayed check in from 5 pm to 11 pm because there are no available sweet although the reservation was done days earlier and payment was done...crowded reception area and their brought our bags after more than 1 hour from checking out although I called the room service before doing the room service to take the bags down before finishing the check out process ...we almost missed the flight because of their delay

AccorHotels certified review
Nahairizaki H. M. Z. Families - 12/07/2017
« Very..very..very..very good...!!!! »

This my first time.. I celebrate my annyversary for 10 years..😘❤️😘❤️😘😍

AccorHotels certified review
Tamer M. Couples - 12/07/2017

Good experince, although i have some points, the mini bar contain nothing while i expected at least some water and juice, on the Booking.com they stated that WiFi is free with the reservation but I didn't get any pass, finally thee food was averge we didn't like it at all

AccorHotels certified review
Ayman A. Families - 11/07/2017
« Great Experience, not o tbe missed. »

great experience, for the first time in my life I stay in a hotel that surpasses my expectations.

AccorHotels certified review
Rami S. Families - 11/07/2017
« Almost perfect 9/10 »

Good: Great location, fast check in & check out, clean rooms, in room service great food taste with acceptable prices. Bad: keep in mind there is 25-35 minutes minimum to deliver any room order even if it's a cup of water !, air conditioning thermostat work only in off, very cold& coldest position only. (As an engineer I highly recommend to hotel management to change the set point temperature for central chillers to be suitable with outside temperatures at least 4 times a year) Tips: 1- make your in room order earlier 25 minutes. 2- stick with room cleaning time ( don't request to change it) they can't come again. 3- if you looking for great all haram view take kabaa view not haram view

AccorHotels certified review
Farooq Couples - 11/07/2017
« Breakfast area was mostly crowded  »

Good room and very good housekeeping

Our most recent 20 reviews
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