Fairmont The Palm 5 stars

Customer review rating 4.6/5 6,073 reviews
Fairmont The Palm
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

391 luxurious guest rooms and suites including two Presidential Suites and a Fairmont Gold Lounge, family-friendly facilities including interconnecting rooms and dedicated Fairmont Falcons Kids' Club, Spa and ten world-class restaurants and lounges.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Shoe shine machine
  • Cash machine
  • Porter
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
  • Services for children
  • Golf (Nearby)
  • Beach and water sports
  • Other sports activities
  • Snow Skiing (Nearby)
Catering
  • 7 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Beach enhancements are taking place on the trunk of Palm Island; hotel beach access will be restricted until September end 2019. Alternate arrangements are in place at a nearby beach club. Hotel will continue operating with access to 4 pools and gardens.

Hotel location

Fairmont The Palm

Palm Jumeirah
72413
dubai
united arab emirates

Tel: +9714 457 3388

Fax: (+971)4 457 3399

Contact email

Check-in from 15h00

Check out up to 12h00

  • INTERNET CITY :   Red & Green Internet City

  • By plane

    ABU DHABI INTERNATIONAL AIRPORT At 105km / 65.24 miles

  • By plane

    AL MAKTOUM INTERNATIONAL AIRPORT At 39km / 24.23 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 35km / 21.75 miles

GPS :25.1101522, 55.1388451

Our accommodations

Luxury with an Arabian accent is the hallmark of a stay in any one of our 381 stylish and contemporary guest rooms and suites with tailor-made accommodation options for romantic getaways through to family vacations.

Fairmont Room 2 Queen (Non Smoking)

  • Max. number of persons: 4
  • Area: From 52
  • Nespresso machine

Fairmont Room King (Smoking)

  • Max. number of persons: 3
  • Area: From 48
  • Nespresso machine

Deluxe Room 2 Queen (Non Smoking)

  • Max. number of persons: 4
  • Area: From 52
  • Nespresso machine

Deluxe Room King (Non Smoking)

  • Max. number of persons: 3
  • Area: From 48
  • Nespresso machine

Fairmont Gold Room 2 Queen (Non Smoking)

  • Max. number of persons: 3
  • Area: From 52
  • Nespresso machine

Fairmont Gold Room King (Non Smoking)

  • Max. number of persons: 3
  • Area: From 48
  • Nespresso machine

Fairmont Gold View Room 2 Queen (Non Smoking)

  • Max. number of persons: 4
  • Area: From 52
  • Nespresso machine

Fairmont Gold View Room King (Non Smoking)

  • Max. number of persons: 3
  • Area: From 48
  • Nespresso machine

Fairmont Gold Deluxe Suite (Non Smoking)

  • Max. number of persons: 3
  • Area: From 178
  • Nespresso machine

Corner 1 Bedroom Suite King (Non Smoking)

  • Max. number of persons: 4
  • Area: From 201
  • Nespresso machine

Fairmont Gold Corner Suite (Non Smoking)

  • Max. number of persons: 3
  • Area: From 201
  • Nespresso machine

Fairmont View Room 2 Queen (Non Smoking)

  • Max. number of persons: 4
  • Area: From 52
  • Nespresso machine

Deluxe Room King (Smoking)

  • Max. number of persons: 3
  • Area: From 48
  • Nespresso machine

Fairmont View Room King (Smoking)

  • Max. number of persons: 3
  • Area: From 48
  • Nespresso machine

1 Bedroom with Kitchen

  • Max. number of persons: 4
  • Area: From 145
  • Nespresso machine

Fairmont View Room 2 Queen (Smoking)

  • Max. number of persons: 4
  • Area: From 52
  • Nespresso machine

Fairmont Room King (Smoking)

  • Max. number of persons: 3
  • Area: From 48
  • Nespresso machine

Fairmont View Room King (Non Smoking)

  • Max. number of persons: 3
  • Area: From 48
  • Nespresso machine

Deluxe Room 2 Queen (Smoking)

  • Max. number of persons: 4
  • Area: From 52
  • Nespresso machine

Fairmont Room 2 Queen (Smoking)

  • Max. number of persons: 4
  • Area: From 52
  • Nespresso machine

Fairmont Gold 1 Bedroom Suite King (Non Smoking)

  • Max. number of persons: 3
  • Area: From 159
  • Nespresso machine

Corner 1 Bedroom Suite King (Smoking)

  • Max. number of persons: 4
  • Area: From 201
  • Nespresso machine

Deluxe 1 Bedroom Suite King (Non Smoking)

  • Max. number of persons: 4
  • Area: From 178
  • Nespresso machine

Presidential Suite King (Non Smoking)

  • Max. number of persons: 4
  • Area: From 390
  • Nespresso machine

One Bedroom Suite King (Non Smoking)

  • Max. number of persons: 5
  • Area: From 139
  • Nespresso machine

2 Bedrooms with Kitchen

  • Max. number of persons: 5
  • Area: From 205
  • Nespresso machine

2 Bedrooms with Kitchen Deluxe

  • Max. number of persons: 5
  • Area: From 288
  • Nespresso machine

2 Bedrooms with Kitchen Seaview

  • Max. number of persons: 5
  • Area: From 220
  • Nespresso machine

Signature Suite King SK

  • Max. number of persons: 4
  • Area: From 103
  • Nespresso machine

Our restaurants and bars

Little Miss India

Type of cuisine: Indian

Vibrant, fun and eclectic. Little Miss India is the perfect place to savor a selection of delectable sharing style dishes with family and friends. Little Miss India will whisk you away on a fascinating journey of Indian flavors.

Mashrabiya Lounge

Type of cuisine: Cafe

Set against the backdrop of contemporary arabesque design, and overlooking the Arabian Gulf, this classic lounge features an extensive al fresco terraces, and a full range of delectable offerings such as pastries and savory treats and teas.

The Chef's Palette

Type of cuisine: International

An immersive, interactive cooking experience for diners of all ages; brush up on your existing culinary skills or discover a new favourite cuisine.

FLOW KITCHEN

Type of cuisine: International

Flow Kitchen presents innovative culinary classics from around the globe for day to night dining in a relaxed beach-facing location with panoramic views of the Arabian Gulf. The daily changing daily buffet offers dishes to suit every palate.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SEAGRILL BISTRO

Type of cuisine: Mediterranean

A celebration of modern European cuisine, enjoy contemporary, market-fresh favourites infused with Mediterranean influences, complemented by stunning views of the Dubai Marina skyline.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FREVO

Type of cuisine: Barbecue

An authentic taste of traditional Brazilian cuisine where churrascaria-style dining is all about sharing good food and good conversation

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELICACY

Type of cuisine: Cafe

Hand-crafted pâtisserie and baked goods to take away or a coffee or hot chocolate to enjoy on the go.

Lunch

07:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE CIGAR ROOM

Photo non contractuelle / Strictly non binding

Step into a world redolent with the aroma of fine malts and exceptional cigars; where polished wooden floors and a flame-lit back wall are softened by a choice of comfy leather sofas, and our resident cigar sommelier is on hand for perfect pairing.

MASHRABIYA LOUNGE

Photo non contractuelle / Strictly non binding

Set against the backdrop of contemporary arabesque design, and overlooking the Arabian Gulf, this classic lounge features an extensive al fresco terraces, and a full range of delectable offerings such as pastries and savory treats and teas.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 749

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Fairmont The Palm

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

6,073 reviews

Real vacation

Customer review rating 4.6/5

Kamal S. Families - 12/09/2019 AccorHotels review

Quit, spacious, delicious breakfast, in the middle of Dubai, free parking, smiley faces

Dear Kamal Mohamad S., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Good location & Quiet

Customer review rating 4.6/5

Waleed Families - 12/09/2019 AccorHotels review

I like the location and the quiet area around I miss the walk to beach due to construction

Dear Waleed A., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. While we are happy to know that you appreciated our hotel and our facilities, we sincerely regret to note of your disappointment on the on-going construction at the beach of the hotel. We understand that this may have caused disturbance which unfortunately is beyond our control. We have all the necessary measures in place to provide our usual high standard level of service to minimize the impact of the surroundings. We hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcome you back with us in the near future. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Good Vacation except !!

Customer review rating 4.6/5

Ali A. N. Couples - 11/09/2019 AccorHotels review

Every thing was good except that the sea shore line was closed without prior notice when making the reservation due to construction works and actually there is no sea access and on top of that the noise is very very loud all over the property even in my room and i can't sleep well, and i think some how the overall property needs to increase the cleaning standards a little bit.

Dear Ali A., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. While we are happy to know that you appreciated our hotel and our facilities, we sincerely regret to note of your disappointment on the on-going construction at the beach of the hotel. We understand that this may have caused disturbance which unfortunately is beyond our control. We have all the necessary measures in place to provide our usual high standard level of service to minimize the impact of the surroundings. We hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcome you back with us in the near future. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS
Customer review rating 4.6/5

L&amp;s B. Couples - 11/09/2019 AccorHotels review

It was nice, room was BEAUTIFUL ! The manager in Fuevo tried to tell me I was wrong that my drink tasted bad (like a rotten fruit) and then continued to tell me how the drink was made (I knew this however) not a major thing just not very nice to be mansolaned about a cocktail that probably just had a bad fruit chucked in by accident - dinner was GREAT though, Caleb our waiter was superb, as was the taco/salad guy (missed his name) Oleksandra was lovely in check in and check out We had a great time by the pool until your team said we would have to pay for a bucket with ice?!? They eventually gave us the bucket but was very strange. Overall would 100% come back to enjoy again Thanks - L&S

Dear Stanko B., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Great property, great staff, great location

Customer review rating 4.6/5

D.a. Business - 11/09/2019 AccorHotels review

My only issue with the hotel is the lack of a business center and the impossibility of getting anything printed out when needed.

Dear David O., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Location, Service, staff, food, hotel, rooms,

Customer review rating 4.6/5

George P. Couples - 11/09/2019 AccorHotels review

This is our 3rd time at the Fairmont in Dubai and we always have a great vacation here. I would say that they overall service etc has went up a notch or 2. Our overall experience at this hotel in Dubai was fantastic. we will be back.!

Dear George P., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Excellent experience and service, Pitt about the beach works

Customer review rating 4.6/5

David P. Couples - 11/09/2019 AccorHotels review

Really enjoyed our golden wedding anniversary stay. Everything was great, staff brilliant. Only negative was the noise and inaccessibility caused by the beach works which were much more disruptive than we expected and caused sleeping problems with the noise at night and made the balcony unusable.

Dear David P., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. While we are happy to know that you appreciated our hotel and our facilities, we sincerely regret to note of your disappointment on the on-going construction at the beach of the hotel. We understand that this may have caused disturbance which unfortunately is beyond our control. We have all the necessary measures in place to provide our usual high standard level of service to minimize the impact of the surroundings. We hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcome you back with us in the near future. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

A birthday treat

Customer review rating 4.6/5

Robyn Couples - 10/09/2019 AccorHotels review

There is always a friendly greeting at your hotel. I really appreciate the recognition of my Accor Hotels membership and the complimentary upgrade was indeed a birthday treat - so was the birthday cake awaiting us when we checked in. The staff were cheery, positive and couldn't do enough to be of help. From the concierge, to the doormen, room service, housekeeping, pool staff, breakfast room reception and wait staff to the Reception staff on our check out. Nothing was too much trouble. One small point, if you are going to give guests a complimentary cocktail but limit it to something that is not mainstream perhaps it's better not to offer one at all. We - and the pool bar staff - were embarrassed when we thought we were ordering something standard and not fancy - 2 mojitos - to be told that the complimentary cocktail was specific (not described anywhere) and that is would be an asian berry cocktail. Something we would never drink. Perhaps the complimentary cocktail/mocktail should be a choice of 3 simple, standard cocktails/mocktails listed on the complimentary gift card which would make everyone happy and manage expectations ahead of time.

Dear Robyn L., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Lovely hotel, shame there was no beech access

Customer review rating 4.6/5

James D. Families - 09/09/2019 AccorHotels review

This was our second visit to your hotel. Absolutely cannot fault the quality of the hotel, rooms, restaurants and staff. As amazing as when we visited last. The only disappointment was the beech had been closed one week before we arrived so we were informed if this at check in. We did go to the beech club you provided access too but just the once.

Dear James D., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. While we are happy to know that you appreciated our hotel and our facilities, we sincerely regret to note of your disappointment on the on-going construction at the beach of the hotel. We understand that this may have caused disturbance which unfortunately is beyond our control. We have all the necessary measures in place to provide our usual high standard level of service to minimize the impact of the surroundings. We hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcome you back with us in the near future. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Great as always

Customer review rating 4.6/5

Philip Couples - 09/09/2019 AccorHotels review

Very happy to be back at your lovely hotel. Great staff and amazing food!

Dear Philip Johan Gustaf B., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS
Customer review rating 4.6/5

Mrs L. Families - 09/09/2019 AccorHotels review

Extremely enjoyable family holiday. We all loved our stay at the Fairmont, the staff were so attentive ensuring that all our needs were met. Nothing was too much trouble. The card for our wedding anniversary meant so much making our day of memories feel extra special.

Dear Olivia L., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

I love it

Customer review rating 4.6/5

Amira Families - 08/09/2019 AccorHotels review

I love the welcoming on check-in and how much helpful they are when we enter the room til we left

Dear Amira A., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Amazing

Customer review rating 4.6/5

Sam L. Families - 07/09/2019 AccorHotels review

Everything about this hotel is amazing, staff, facilities, organisation , room experience and food! Highly recommend!

Dear Samantha l., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Absolutely fantastic holiday!

Customer review rating 4.6/5

Angela Couples - 07/09/2019 AccorHotels review

This was our first time in Dubai and at Fairmont and the hotel completely exceeded our expectations. From the moment we arrived we were created by staff who couldn’t possibly do anything more for us, so friendly, helpful and informative. The hotel smells amazing and the rooms, food and service was impeccable. It was our 20th wedding anniversary during our stay and were gifted with a bottle of sparkling juice, cake and biscuits, so lovely. As the beach area was closed during our stay we were driven to another beach close by which was very nice and again staff in this area were wonderful. There are too many names to mention but all the staff are a credit to the hotel, especially in the Seagrill restaurant, Flow, pool bar, reception and concierge. We are already planning to return next year, can’t wait!

Dear Paul F., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS
Customer review rating 4.6/5

Anonymous Families - 07/09/2019 AccorHotels review

A perfect stay

Dear Robert E., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Enjoyable

Customer review rating 4.6/5

J T. Families - 06/09/2019 AccorHotels review

All members of staff were lovely and engaging. Nothing was too much trouble. Concierge team were very helpful. We were half board basis so we ate in Flow Kitchen, Little Miss India (set menu), Ba (set menu) and Seagrill (set menu). The meals were all beautifully presented and delicious. Although the beach work is not the fault of the hotel, we were disappointed not to have access plus it was quite noisy if we sat on the balcony of an evening. That being said, we were so busy it did not spoil our holiday. The hotel courtesy bus was great and took us directly to Dubai Mall where we could access the Burj Khalifa. We timed our visit to coincide with the hotel bus timetable and everything ran according to time and very smoothly. The housekeeping staff did an excellent job and the pool staff were also very attentive. We would definitely stay again.

Dear June T., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

very good as always!

Customer review rating 4.6/5

Stephanie Couples - 05/09/2019 AccorHotels review

We had a lovely stay from check in to check out. The only downside is the work they are doing on the beach. We did not have access to the beach and the noise was quite load. We should have been informed of this work as it made our stay not as enjoyable as the last times.

Dear Stephanie H., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. While we are happy to know that you appreciated our hotel and our facilities, we sincerely regret to note of your disappointment on the on-going construction at the beach of the hotel. We understand that this may have caused disturbance which unfortunately is beyond our control. We have all the necessary measures in place to provide our usual high standard level of service to minimize the impact of the surroundings. We hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcome you back with us in the near future. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Enjoyed yet disappointed

Customer review rating 4.6/5

Jasim A. Families - 05/09/2019 AccorHotels review

we were surprised to find out that the hotel was undergoing construction on the beach (being that the beach was one of the reasons we choose this hotel). Staff failed to show the announcement on any website as claimed. However, he managed to upgrade our room for this hassle.

Dear Jasim Mohamed A., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. While we are happy to know that you appreciated our hotel and our facilities, we sincerely regret to note of your disappointment on the on-going construction at the beach of the hotel. We understand that this may have caused disturbance which unfortunately is beyond our control. We have all the necessary measures in place to provide our usual high standard level of service to minimize the impact of the surroundings. We hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcome you back with us in the near future. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Adnan

Customer review rating 4.6/5

Adnan Families - 05/09/2019 AccorHotels review

Everything like every single think you love it m speechless even i stay in atlantis also you have allot of activities but fairmont is the best

Dear Adnan I., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Very good

Customer review rating 4.6/5

Anonymous Families - 04/09/2019 AccorHotels review

Accommodation is great Kitchen flow is amazing No beach is drawback

Dear John M., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS
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