Hotel - Fairmont The Palm
Fairmont Hotel Fairmont Hotel

Fairmont The Palm

4.5/5 3,700 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
From
From 596.00 AED Non member rate
From 536.40 AED Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
    • Sauna (Paying)
    • Solarium (Paying, Nearby)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s (Paying)
    • Outdoor playground for children
  • Golf  (Nearby)
  • Beach and water sports
    • Jet skiing (Paying, Nearby)
    • Private beach
    • Sailing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycles rental
    • Volley ball facilities
  • Snow Skiing  (Nearby)

Catering

  • 4 restaurant(s)
  • 2 bar(s)

Business services

  • 16 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Beach enhancements are taking place on the trunk of Palm Island with a plan for new boardwalk and dining concepts. Fairmont The Palm hotel will continue to operate as normal with access to the beach, resort leisure facilities and landscaped gardens.

Hotel location

Our rooms

Luxury with an Arabian accent is the hallmark of a stay in any one of our 381 stylish and contemporary guest rooms and suites with tailor-made accommodation options for romantic getaways through to family vacations.

  • 391 rooms
  • Extra bed in room for adult
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WiFi in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 3,700 reviews

Our guest reviews for Fairmont The Palm

100% genuine reviews from our guests

Find out more
Bob G. Couples - 11/07/2018 AccorHotels certified review
« Excellent staff, excellent service and excellent facilities!!! »

The only thing that wasn't adequately explained was the "half board" option. I would recommend the Fairmont The Palm to anyone coming to Dubai. Nothing was too much trouble for the staff and all requests were dealt with speedily and if followup action taken if required.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Sojars G., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Fawad A. Families - 11/07/2018 AccorHotels certified review
« Excellent »

from check-in to check-out, everything was fab!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mirza Fawad A., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Hisham Couples - 11/07/2018 AccorHotels certified review
« Nice family place »

Very good place I believe the entrance of the hotel needs to be more visible from the outside to the driver. Currently is very much concealed. The other item is the quality and variety of breakfast can benefit from enhancement. In addition a more effective ventilation system during the busy hours of breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hisham Ibrahim S., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

John C. Families - 11/07/2018 AccorHotels certified review

Relaxing and enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine c., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

B. Families - 10/07/2018 AccorHotels certified review

It was a great time as we enjoyed with all services provided by the team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seyed B., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Samira Couples - 10/07/2018 AccorHotels certified review
« Second home »

Our favorite hotel in the palm will come back again for sure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samira O., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Alisha Friends - 10/07/2018 AccorHotels certified review
« Amazing! »

The staff were so attentive and always helped us with taxis and our room was always spotless! Such friendly nice people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rida Ahmad N., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Maya Couples - 10/07/2018 AccorHotels certified review
« Nice vacation »

Our stay in this hotel was very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maia Sania K., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

A P. Families - 10/07/2018 AccorHotels certified review
« Truly devine experience with wonderful staff throughout your magnificent hotel. Truly opulent in every way. »

Outstanding customer service from the minute we stepped into the fairmont. Staff always happy to help. Nothing was a burden. Truly felt like VIP...food magnificent perfect in every way. Wish I could stay longer with my family however my funds started running dry. I will always recommended the fairmont palm to all my friends and f as family. Special thank you to John guest relations 10/10 and lak pool and beach area.. Thanks from the bottom off my heart you guys are true gentleman it put a tear in my eye when writing this message.. Thank you guy's.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajay P., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Mohammad A. Families - 10/07/2018 AccorHotels certified review
« Some staff were rude »

The check in experience was not nice at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad A., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Aimee B. Families - 10/07/2018 AccorHotels certified review
« Very Average! »

When we arrived there was no welcome drink, cold towels etc.. the half board menu is too restrictive if you wanted to swap to a lunchtime. the drinks and food is overwhelmingly expensive.. even for Dubai prices, £13 for half pint of Heineken and £18 for a bowl a small bowl of bombay potatoes in Little India (when we're already half board!). We have visited Dubai for the last 8 years and stayed in 16 different hotels, this is the only hotel that does not offer any beach service, i.e you collect your own towels and sort your own sunbeds out on the beach. This is the only hotel we have ever stayed at that charge for basic water sports such as kayaking, this should be complimentary. Service was slow at lunchtimes, although most of the members of staff were pleasant. All in all there are better hotels to stay at in Dubai for the money.

Ruba Solo - 10/07/2018 AccorHotels certified review
« Amazing »

Everything was perfect and exceeding expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruba Y., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Richard S. Families - 10/07/2018 AccorHotels certified review
« Fantastic visit, service, friendliness and facilities were 1st class. »

Wonderful experience, first time in a Fairmont hotel. Would definitely recommend. Will certainly be back. Staff, facilities, and environment were perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard S., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Kat Solo - 10/07/2018 AccorHotels certified review
« A Fabulous Experience »

The service was great and the property lovely. I had a wonderful, peaceful experience at the spa, a fabulous dinner at Frevo, and was super impressed with my suite room. The only negative was the breakfast and lack of service at Flow Kitchen, but I have already spoken with the manager.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katherine H., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Yahya A. Families - 10/07/2018 AccorHotels certified review
« Fantastic stay »

Thanks We liked everything Rooms Swimming pool And mostly the kids club with 2 free hours daily

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yahya A., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Anonymous Families - 09/07/2018 AccorHotels certified review
« Excellent service »

Very good staff, great with lifeguards by the pool keeping everyone safe and ordrer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annika G., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Ian K. Couples - 08/07/2018 AccorHotels certified review
« Relaxing excellent and must return »

Couldnt have needed anything more superb

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon K., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Mr N. Families - 06/07/2018 AccorHotels certified review
« Truly fantastic stay at a very impressive hotel. »

A fantastic experience from the moment we arrived. Staff extremely courteous no matter which area of the hotel. The hotel is kept immaculately clean and has a fresh modern feel to it as do the bedrooms. A wonderful experience and hope to stay here again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faisal N., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Vicky Families - 06/07/2018 AccorHotels certified review
« Simply amazing. »

Absolutely first class from check in to check out. Staff were helpful, Hotel was immaculate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victoria J., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Rajan S. Families - 05/07/2018 AccorHotels certified review
« Relaxed rejuvenating stay at 5 star property »

It was a nice stay overall. All staff very warm n helpful especially MsUpeksha, but Housekeeping service was slow , apparently due short staff and over booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajan S., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

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