Fairmont Dubai 5 stars

Customer review rating 4.4/5 3,282 reviews
Fairmont Dubai
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Hotel extras

Ideally located on Sheikh Zayed road with easy access to Downtown Dubai, the financial area of the city and Dubai's key attractions. Rooms offering stunning views of Dubai Skyline. More than 10 different entertainment and dining venues.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Air conditioned
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf (Nearby)
  • Beach and water sports
Catering
  • 8 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 20 meeting room(s)
  • Conventions hotel

Hotel location

Fairmont Dubai

Sheikh Zayed Road
97555
dubai
united arab emirates

Tel: +97143325555

Fax: (+971)43324555

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AL MAKTOUM INTERNATIONAL AIRPORT At 60km / 37.28 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 15km / 9.32 miles

  • By plane

    SHARJAH INTERNATIONAL AIRPORT At 35km / 21.75 miles

GPS :25.2264, 55.284

Our accommodations

Classical elegance and contemporary decor are reflected throughout the 394 guestrooms and suites - combining timeless style with generous comfort. Polished granite floors and soft luxurious fabrics are united to create a soothing atmosphere - complemented by stunning panoramic views of the city.

Fairmont King NS

  • Max. number of persons: x3
  • Area: From 41
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Fairmont Twin / Twin NS

  • Max. number of persons: x3
  • Area: From 41
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Fairmont View King Non Smoking

  • Max. number of persons: x3
  • Area: From 41
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Fairmont Gold King NS

  • Max. number of persons: x3
  • Area: From 41
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Fairmont Gold JNR STE NS

  • Max. number of persons: x3
  • Area: From 55
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

One Bedroom Suite King SK

  • Max. number of persons: x4
  • Area: From 83
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

One Bedroom Suite King NS

  • Max. number of persons: x4
  • Area: From 83
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Fairmont Gold One Bedroom Suite King NS

  • Max. number of persons: x4
  • Area: From 83
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

2 Bedroom Suite King NS

  • Max. number of persons: x6
  • Area: From 105
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Fairmont King SK

  • Max. number of persons: x3
  • Area: From 41
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Fairmont View King Smoking

  • Max. number of persons: x3
  • Area: From 41
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Fairmont Gold Junior Suite SK

  • Max. number of persons: x3
  • Area: From 55
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Fairmont Gold One Bedroom Suite King SK

  • Max. number of persons: x3
  • Area: From 83
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Two Bedroom Suite King SK

  • Max. number of persons: x6
  • Area: From 105
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Large 2 Bedroom Suite King SK

  • Max. number of persons: x6
  • Area: From 136
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Large 2 Bedroom Suite King NS

  • Max. number of persons: x6
  • Area: From 136
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Deluxe 2 Bedroom Suite King SK

  • Max. number of persons: x6
  • Area: From 136
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Deluxe 2 Bedroom Suite King NS

  • Max. number of persons: x6
  • Area: From 136
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Fairmont Gold Two Bedroom Suite King SK

  • Max. number of persons: x6
  • Area: From 105
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Fairmont Gold Large Two Bedroom Suite King SK

  • Max. number of persons: x6
  • Area: From 137
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Presidential Suite

  • Max. number of persons: x6
  • Area: From 288
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Royal Suite

  • Max. number of persons: x3
  • Area: From 325
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Imperial Suite

  • Max. number of persons: x9
  • Area: From 548
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar(...)

Fairmont Gold JNR STE SM

  • Max. number of persons: x3
  • Area: From 55
  • Bathrobe(...)

Our restaurants and bars

Bagatelle

Type of cuisine: French

Bistrot Bagatelle Dubai boasts a strong focus on fresh, clean flavours and ingredients as the center of the concept, with French classics enlivened with innovative flavour combinations and a lighter approach to dining.

The Exchange Grill

Type of cuisine: International

The Exchange Grill's legendary service and unbeatable quality are offering a food menu that's packed with sizzling steaks and culinary creations that are sure to please.

Find out more and book

Dinner

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Noire

Type of cuisine: International

From pitch-black settings, night vision equipped waiters or the thrill of experiencing 5-star gourmet cuisine sight unseen, Noire brings you one of the top experiences in Dubai and a culinary adventure unlike anything else in town.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DOKUZ

Type of cuisine: Thematic cuisine

With a full range of flavored shisha offerings, al fresco skyline views and Turkish inspired cuisine and barbecue, this outdoor venue is the perfect place for the after work tête-à-tête with friends or for those seeking a personal retreat to unwind.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ SUSHI

Type of cuisine: Japanese

Tradition meets innovation in the form of a revolving Sushi belt! This contemporary Japanese café in Dubai entices diners with tantalising delicacies, featuring a selection of uniquely crafted sushi and sashimi assortments.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
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CASCADES

Type of cuisine: Mediterranean

Enjoy casual, contemporary cuisine all day dining at Cascades. Located under a soaring atrium, this outlet showcases an array of international delights from an extensive array of Arabic Mezzah, signature salads, grilled specialties and beyond.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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Opa

Type of cuisine: Other cooking style

An upscale-casual restaurant, which offers authentic Greek cuisine packed with traditional flavours that will make you feel like you're dining on a Greek Island.

Pronto

Type of cuisine: International

Guests can enjoy a selection of freshly baked pastries and the aromatic flavours of freshly brewed coffee in the morning, while the lunch menu offers delectable signature sandwiches, salads and the chef's daily specials.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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  • Thurs
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  • Sun

CAVALLI CLUB

Photo non contractuelle / Strictly non binding

Cavalli Club, Restaurant and Lounge, inspired by fashion mastermind and world renowned designer Roberto Cavalli, shimmers through 20 ft. tall walls that reflect over 356,000 Swarovski crystals, an embellishment to living a life of luxury

Cin Cin

Photo non contractuelle / Strictly non binding

The chic wine bar with avant-garde style and contemporary chill out music has become a true destination for the urban set. A cutting edge menu, including waygu beef burgers, tapas to share and other international delicacies.

The Cigar Bar

Photo non contractuelle / Strictly non binding

Enjoy the warm tones of the mahogany lined interior and rich dark enveloping furniture. Featuring an impressive selection of world-class cigars in a handcrafted, walk-in humidor, specialty cognacs and whiskies.

Trophy Room

Photo non contractuelle / Strictly non binding

Trophy Room is a sports bar where champions are made and winning moments in history celebrated. It's a place where sports enthusiasts create memories of their own and food-lovers indulge in classic British, European and international bar food favorites.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 154 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more
Fairmont Dubai Meeting Room

Our guest reviews for
Fairmont Dubai

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,282 reviews

Excellent

Customer review rating 4.4/5

Ibrahim T. Business - 20/05/2019 AccorHotels certified review

It was amazing

Dear Mr. T., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey. We very much appreciate your comments regarding your recent stay at Fairmont Dubai.I will share your wonderful comment with the entire Team. Dear Mr. T., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor.The team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Guest Relations Team.

Best sleep ever

Customer review rating 4.4/5

Irene S. Business - 18/05/2019 AccorHotels certified review

So welcoming , at the check in we met the beautiful staffs, so helpful, easy and fast checking in, we were given information about the transport services, tours. We were upgraded to suite very nice, wow bed was great sleep was really great. The room so spacious clean , bathrooms so nice shower and bath, enough towels. Food was so great. My stay was really peaceful and nice, staffs are so helpful with beautiful smiles . I enjoyed my stay. Oh good location to use the metro. Lots of restaurants close by, was spoilt for choice.

Dear Ms.S., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey. We very much appreciate your comments regarding your recent stay at Fairmont Dubai.I will share your wonderful comment with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable. Dear Ms. S., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor.The team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Guest Relations Team.

Wonderful Stay

Customer review rating 4.4/5

Louise Business - 18/05/2019 AccorHotels certified review

Great staff! Very clean room! I will be returning definitely!

Dear Ms. M., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai. We very much appreciate your comments regarding your recent stay at Fairmont Dubai, I will share your wonderful comment with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable. We saw that you rated your overall satisfaction an “80", please accept our apology for not meeting some of your expectations during your stay. As we strive to deliver a flawless guest experience, may we ask you to share what could have make your experience worth a "90" or "100"? Whenever you have a moment, feel free to contact me directly so that we can continue to improve our hotel operations. Looking forward to hearing from you. With our best wishes. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Picked the hotel for location but I will look at others in that line of hotels at the top of Sheikh Zayed Road next time.

Customer review rating 4.4/5

Ian Business - 18/05/2019 AccorHotels certified review

Check in the slowest on record and there was only one person in front of me. At the end of it I got no room key as the room ‘has to be be signed off as ready.’ Those checks clearly don’t work as the shower handle was jammed solid and took maintenance to fix it in the morning.

Dear Mr. W., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at Fairmont Dubai. As a Valued Guest we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “40” however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay, specifically about your arrival experience. We regret to hear that you had to wait for your room upon arrival. Please rest assured that internally investigation was already done and your Feedback was shared with the Housekeeping and Front Office Manager. Also our Engineering Team was involved in regards to the shower handle to look further into it. May I take the opportunity to inform you that your valid evaluation has been reviewed with our Senior Management Team as well. We are really sorry that your recent stay during the Ramadan Period has not met your expectations. Dear Mr. W., when you decide to return to Dubai please feel welcome to contact me directly as I will be more than happy to oversee a reservation for you. If there is anything else I can do for you, please let me know. With our best wishes for you. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Professionalism

Customer review rating 4.4/5

Eman Couples - 18/05/2019 AccorHotels certified review

Solving problems.. exceeding expectation

Dear Mr. S., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey. We very much appreciate your comments regarding your recent stay at Fairmont Dubai.I will share your wonderful comment with the entire Team. Dear Mr. S., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor.The team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Guest Relations Team.

Very good service

Customer review rating 4.4/5

Rick Business - 16/05/2019 AccorHotels certified review

I felt well taken care of. Very attentive staff

Dear Mr. F., Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai. As a Valued Guest we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “80” however, we also noticed that there were several missed opportunities. Regarding the prices on the second floor, I have followed up with my Team and I could see that you already spoke to a Manager while being in house. There is indeed different prices on the second floor, in which we will discuss your Feedback with the direct Manager accordingly. Please rest assured that your Feedback is serious to us and will be reviewed with our Senior Management to look further into the prices as well. Please accept our apology for not meeting your expectations during your stay. Dear Mr. F., when you decide to return to Dubai please feel welcome to contact me directly as we will be more than happy to oversee a reservation for you. With our best wishes for you. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Helpful staff. gteat service, friendly atmosphere.

Customer review rating 4.4/5

Anonymous Couples - 15/05/2019 AccorHotels certified review

As above-- no complaints at all, and we had a very enjoyable stay.

Dear Mr. M., Thank you for your loyalty and for taking the time to complete the Guest Satisfaction Survey. We very much appreciate your comments regarding your recent stay at Fairmont Dubai.I will share your wonderful comment with the entire team. Dear Mr. M.,our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor.The team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Guest Relations Team

Amazing it was the most amazing stay ever

Customer review rating 4.4/5

Jasu C. Couples - 15/05/2019 AccorHotels certified review

It was the mist amazing stay ever, we have been to Dubai before 4 times. This is the best as all staff did more and beyond for us. We had celebrated our 40th wedding anniversary. I would receive in heat beat. We will definitely go back to this hotel. Thank you for make us special and welcome.

Dear Mr. C., We very much appreciate your comments regarding your recent stay at Fairmont Dubai, I will share your wonderful comment with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable. Dear Mr. C., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Guest Relations Team

Excellent staff and service

Customer review rating 4.4/5

Liam Couples - 15/05/2019 AccorHotels certified review

Relaxing stay,great location for attractions, excellent service

Dear Ms. M., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey. We very much appreciate your comments regarding your recent stay at Fairmont Dubai, I will share your wonderful comment with the entire Team. Dear Ms. M., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor.The team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Guest Relations Team

Overall it was good but there is possibility of improving multiple items

Customer review rating 4.4/5

Anant A. Couples - 14/05/2019 AccorHotels certified review

The check in was very good and staff was very professional. The room condition was good but lighting was very dull at night. Only two lamps were working in the large room which did not brighten the room. This is the first Fairmont hotel I noticed that room was very dull. More lights need to be installed. The washroom was average and below expectation when compared to other Fairmont locations. The washroom lighting was old fashioned and not sparkling .

Dear Mr. A., Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at Fairmont Dubai Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences caused, especially in terms of the room conditions issues you faced as well as technical issues. Please rest assured that we take your Feedback very serious and shared your comments with our Housekeeping and Engineering Manager to look further into it. I am also glad knowing that our colleagues at the Front Desk contributed into making your stay memorable. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai. Please feel free to contact me directly whenever your travels bring you back to Dubai. Looking forward to hearing from you. Sincerely, Tanja Rodniem Fairmont Dubai Duty Manager

For a trade show great location

Customer review rating 4.4/5

Mark Business - 13/05/2019 AccorHotels certified review

Rooms are outdated, need some investment. Service and breakfast good. Location for trade show outstanding.

Dear Mr. N., Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at Fairmont Dubai. As a Valued Guest we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “60” where our rooms have not met your expectations. Please rest assured that your Feedback will be shared with the Senior Management. I am also glad knowing that our colleagues in the restaurant took care of you and contributed into making your stay memorable. Thank you again for sharing your experience and we hope that your travels will bring you back to Fairmont Dubai in the future. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Beyond any expectations

Customer review rating 4.4/5

Paolo Families - 13/05/2019 AccorHotels certified review

Wonderful experience, by any point of view. Personnel extremely kind, excellent service, room was perfect and high level of services!

Dear Mrs. D., We very much appreciate your comments regarding your recent stay at the Fairmont Dubai, I will share your wonderful comment with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable. Dear Mrs. D., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Excellent People

Customer review rating 4.4/5

Jimmy B. Business - 13/05/2019 AccorHotels certified review

I always enjoy staying at the Fairmont because of the wonderful people. Breakfast and lunch food variety can be improved though. Also, plumbing fixtures quality is low (leaks and sink cannot be plugged).

Dear Dr. O., We very much appreciate your comments regarding your recent stay at the Fairmont Dubai, I will share your wonderful comment with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable. Definitely I will also share your Feedback in regards to our Buffet variety to our Restaurant Manager to look further into it. Dear Dr. O., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Amazing

Customer review rating 4.4/5

Khalid H. Business - 10/05/2019 AccorHotels certified review

The hotel was amazing & staff very helpful attentive at all times. The only drawback was that there was shattaff in bathroom hence only toilet papers available, it's makes difficult preparing for prayers. Unfortunately the hotel was sold out hence could not relocate to another room. Rest of the stay,room, breakfast service, 9th floor Turkish restaurant amazing. Loved it.thank you to everyone.

Dear Mr. H., Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai. As a Valued Guest we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “80” however, we also noticed that there were several missed opportunities. In regards to the mentioned concerns please rest assured that we have shared your Feedback with our Housekeeping Manager to look further into it. I am also glad knowing that our colleagues at breakfast and in Dokuz on the 9th floor took good care of you and contributed into making your stay memorable. Please accept our apology for not meeting your expectations during your stay. Whenever your travels bring you back to Dubai feel free to contact me directly and I am happy to oversee a reservation for you. Sincerely Tanja Rodniem Duty Manager Fairmont Dubai

sensational and elegant

Customer review rating 4.4/5

Anonymous Business - 09/05/2019 AccorHotels certified review

Amazing staff, excellent service and hospitality. the room is super clean and comfortable.

Dear Mr. Z., Thank you for taking the time to complete our online Guest satisfaction survey following your recent stay at Fairmont Dubai. We very much appreciate your comments regarding your stay at the Fairmont Dubai. I will share your wonderful comment with the entire Team. Our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vishal Ranghar Assistant Front Office Manager Fairmont Dubai P.O. Box 97555 Sheikh Zayed Road Dubai, UAE Tel +971 4 … Mob +971 50… Fax +971 4 … www.fairmont.com

Friendly, welcoming and comfortable. A great stay

Customer review rating 4.4/5

Anonymous Business - 09/05/2019 AccorHotels certified review

Very friendly staff, well presented clean and tidy hotel.

Dear Mr.E., Thank you for taking the time to complete our online Guest satisfaction survey following your recent stay at Fairmont Dubai. We very much appreciate your comments regarding your stay at the Fairmont Dubai. I will share your wonderful comment with the entire Team. Our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vishal Ranghar Assistant Front Office Manager Fairmont Dubai P.O. Box 97555 Sheikh Zayed Road Dubai, UAE Tel +971 4 … Mob +971 50… Fax +971 4 … www.fairmont.com

lovely

Customer review rating 4.4/5

Mohammed K. Couples - 09/05/2019 AccorHotels certified review

it was excellent experience

Dear Ms.k., Thank you for taking the time to complete our online Guest satisfaction survey following your recent stay at Fairmont Dubai. We very much appreciate your comments regarding your stay at the Fairmont Dubai. I will share your wonderful comment with the entire Team. Our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vishal Ranghar Assistant Front Office Manager Fairmont Dubai P.O. Box 97555 Sheikh Zayed Road Dubai, UAE Tel +971 4 … Mob +971 50… Fax +971 4 … www.fairmont.com

Fantastic Stay in Dubai

Customer review rating 4.4/5

Sandro Solo - 09/05/2019 AccorHotels certified review

Great room with perfect view. Breakfast with excellent mango juice and very fresh orange juice. Nice services. Pool with sun all day.

Dear Mr. S., Thank you for taking the time to complete our online Guest satisfaction survey following your recent stay at Fairmont Dubai. We very much appreciate your comments regarding your stay at the Fairmont Dubai. I will share your wonderful comment with the entire Team. Our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vishal Ranghar Assistant Front Office Manager Fairmont Dubai P.O. Box 97555 Sheikh Zayed Road Dubai, UAE Tel +971 4 … Mob +971 50… Fax +971 4 … www.fairmont.com

Amazing

Customer review rating 4.4/5

Danielle Couples - 09/05/2019 AccorHotels certified review

The staff were extremely helpful and kind.

Dear Ms. A., Thank you for taking the time to complete our online Guest satisfaction survey following your recent stay at Fairmont Dubai. We very much appreciate your comments regarding your stay at the Fairmont Dubai. I will share your wonderful comment with the entire Team. Our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Ms. A., we can also see that there is room for improvement based on your feedback. We saw that you rated your breakfast as “50”; which was not up to your expectations. We truly appreciate your constructive feedback and hereby wish to extended our sincere apologies for not meeting your stay expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vishal Ranghar Assistant Front Office Manager Fairmont Dubai P.O. Box 97555 Sheikh Zayed Road Dubai, UAE Tel +971 4 … Mob +971 50… Fax +971 4 … www.fairmont.com

Exceptional

Customer review rating 4.4/5

Maya H. Couples - 08/05/2019 AccorHotels certified review

Everything was just psrfect, the ambiance, the room, the people. The only comment I would mention is regarding the valet parking as the car takes too long to come, but the staff are amazing.

Dear Mr. H., Ramadan Kareem! Thank you for taking the time to complete our online Guest satisfaction survey following your recent stay at Fairmont Dubai. We very much appreciate your comments regarding your stay at the Fairmont Dubai. I will share your wonderful comment with the entire Team. Our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. As a Valued Guest we see that there is room for improvement based on your feedback for the Valet service .Rest assured, that I have personally addressed these concerns with our Assistant Guest Services Manager to review our standard for valet service to avoid similar situation in future. We truly appreciate your constructive feedback and hereby wish to extended our sincere apologies for not meeting your stay expectations Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vishal Ranghar Assistant Front Office Manager Fairmont Dubai P.O. Box 97555 Sheikh Zayed Road Dubai, UAE Tel +971 4 … Mob +971 50… Fax +971 4 … www.fairmont.com
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