Hotel - Fairmont Heliopolis
Fairmont Hotel Fairmont Hotel

Fairmont Heliopolis

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4.5/5 568 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 25  USD
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying)
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 25  USD
  • Outdoor playground for children  (Nearby)
  • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying)
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis
  • Squash court

Catering

  • 9 restaurant(s)
  • 4 bar(s)

Business services

  • 25 meeting room(s)
See all services

Hotel location

Our rooms

Whether you're traveling on business or pleasure- our spacious- well-lit 593 guest rooms offer all the comfort and services you have come to expect from Fairmont Hotels and Resorts.Looking for something truly unforgettable, our elaborate suites allow you to entertain in style while still being able to enjoy a degree of comfort and relaxation previously unimagined.

  • 593 rooms
    • Data port in room
    • Emergency exit map
    • Telephone
    • Opening windows
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 568 reviews

Our guest reviews for Fairmont Heliopolis

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Baher H. Families - 11/10/2017
« Comfortable, relaxing and good service »

The availability of a large living space with a variety of good restaurants between the two hotels is certainly an asset. The large well maintaind garden and the swimming pool area are relaxing. The only shortcoming was the room service which needs more attention from the hotel management. For example: We ordered in-room dining service for two and received only a table setting for ONE person and without any napkins.

AccorHotels certified review
Mr P. Business - 08/10/2017
« Mr p. »

The Fairmont Heliopolis hotel is to me home from home a fantastic place to be it maintains a very high standard of cleanliness and the staff are fantastic nothing is to much trouble and always go the extra mile to help

AccorHotels certified review
Abdulwahab Business - 05/10/2017
« Not happy during my stay in the hotel »

I was completely unsatisfied (un-happy) according to the following points comparing with my previous stay 1- They give me a very small room which it should not give to a president member of Fairmont 2- The room was not clean even after the house kipping complete there clean (means the room clean was not good) 3- They provide a dish of fruits for 3 nights and in the fourth night till the checkout day there was no dish of fruits and when I ask the house keeping they request to go to the reception disk and ask them which I feel it is not suit me for this asking. 4- I request to extend my stay for additional 3 nights and the receptionist disk give me a very high price per night which they forced me indirect to make another booking through Fairmont website to get better price, in return it should be from there side to give better price rather than get it from the Fairmont website.

AccorHotels certified review
Mohamed Z. A. R. Business - 05/10/2017
« Remarkable »

Remarkable stay one of my favorite hotels that I have ever been

AccorHotels certified review
A A. Families - 02/10/2017
« Great service »

Everything was very efficient

AccorHotels certified review
Anonymous Business - 01/10/2017
« Good business hotel with great airport access »

I have stayed a few times and the hotel serves my needs well. - Good location to airport and my company's office in Egypt - Good choice of dining options - Gym is also OK This stay I had one issue that I was called at approx. 20:00 by guest services on my first night to offer 'amenities' which I had to ask what that meant. It actually meant complimentary fruit. I gladly accepted. Having had a long day and an early flight I went to bed at 22:00 and was woken at 22:30 to deliver the fruit. I think this timing is unacceptable and also wonder why it took two hours! My only other comment is in relation to smoking within the hotel. The lobby is always filled with people smoking and the smell is terrible when you have to pass to either leave or enter the hotel.

AccorHotels certified review
Saber N. A. Business - 01/10/2017

The move from airport to hotel arranged well, the receptionist is good except during my leave I want to made my breakfast in a box while needed to move early at 5 O.clock to the airport a lot of conflict occur between the reception and the restaurant to reserve my box breakfast finally the reception informed me that the box is ok but left these box while goining

AccorHotels certified review
Moheb Solo - 30/09/2017
« Marvelous hotel as usual »

Always a good hospitality and fast procedures for check in !reception stuff always with smiles and always check about guest opinion about the hotel services

AccorHotels certified review
Agnes Business - 29/09/2017
« Not far from perfection »

Friendliness of the staff, good bedrooms, quite, fast Wi-Fi, good food and perfect service with good presence of security team

AccorHotels certified review
Said B. Families - 27/09/2017
« Home away from home »

Love it and as I said home from home Said B.

AccorHotels certified review
N. Business - 27/09/2017
« Enjoyable »

Only one night, didn't explore much, with one remark elevator was not working sufficiently.

AccorHotels certified review
Kasabh Y. Solo - 26/09/2017
« Friendly atmosphere »

My favorite hotel

AccorHotels certified review
Moez B. A. Business - 26/09/2017
« Business »

Insatisfait with the way of speaking of the guy sitting in consierge office on 21.09.2017 during after lunch period, he is able to create problems from nowhere. Totally satisfied from the head of reception officers. Completely satisfied with the service of Yassir housekeeper where was my room 5021. Regards

AccorHotels certified review
Anonymous Business - 25/09/2017
« Nice and convenient hotel »

A lot of restaurants, nice place with almost everything needed

AccorHotels certified review
James M. Business - 25/09/2017
« Egypt Trip »

The staff was very accommodating and the breakfast was good. However, there needs to be some non slip covering in the bathtub. I stepped out and back in and smy foot slipped and my knee hit the side of the tub very hard. I will be seeing a doctor about it.

AccorHotels certified review
Joy S. Business - 25/09/2017
« Very nice stay in the hotel and enjoyed the dinning options. »

I stayed for 3 night and enjoyed the hotel with all the dinning options. We had a business event there and the location was great!

AccorHotels certified review
Mohamed M. I. Business - 24/09/2017
« Excellant in everything, thanks »

Accommodation was perfect, food was very good, hospitality was remarkable.

AccorHotels certified review
Shereen A. Solo - 22/09/2017
« it was a nice stay »

it was clean, sorted, fully equipped

AccorHotels certified review
Radwa E. Solo - 22/09/2017
« Perfect »

Everything was pretty perfect except for the breakfast its not that good mo variety of food

AccorHotels certified review
Salah B. Business - 19/09/2017

Many thanks for hisham tantawy

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