Hotel - Fairmont Heliopolis
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Fairmont Hotel

Fairmont Heliopolis

Uruba Street Heliopolis  PO Box 2466 
  CAIRO
EGYPT

Based on 481 reviews
AccorHotels Rating Based on 481 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 25  USD
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying)
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 25  USD
  • Outdoor playground for children  (Nearby)
  • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying)
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis
  • Squash court

Catering

  • 9 restaurant(s)
  • 4 bar(s)

Business services

  • 25 meeting room(s)
See all services

Hotel location

Our rooms

Whether you're traveling on business or pleasure- our spacious- well-lit 593 guest rooms offer all the comfort and services you have come to expect from Fairmont Hotels and Resorts.Looking for something truly unforgettable, our elaborate suites allow you to entertain in style while still being able to enjoy a degree of comfort and relaxation previously unimagined.

  • 593 rooms
    • Data port in room
    • Emergency exit map
    • Telephone
    • Opening windows
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 481 reviews

Our guest reviews for Fairmont Heliopolis

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Zeinab F. Couples - 15/08/2017
« I like it »

Comfort

AccorHotels certified review
Hossam E. Families - 13/08/2017
« Enjoyable and pleasant time »

Clean rooms ,very rich breakfast and excellent service and follow up from the hotel staff

AccorHotels certified review
Khaled S. Solo - 11/08/2017
« Excellent »

It seems excellent

AccorHotels certified review
Gordon J. H. -. O. J. C. C. Business - 10/08/2017
« Returning after 5 years using the Dusit Thani »

The hotel has changed, however many of the staff / management have remained. Reception area changed for the better, the reception staff fair less competent! It took 35mmins to sort out my bill - as they wanted to charge me for 2 nights I was in the Dusit!! In the end it was corrected but took too long. The rooms have improved with the Bath Room now having a 'walk in' shower! The basic room is very small compared with other 4 ~ 5 star hotels. Still far too many people / managers walking about full of their 'own importance' in dark suits!!

AccorHotels certified review
Qasem S. Business - 09/08/2017

in General was good , but the price was extremely Hi this time and without breakfast

AccorHotels certified review
Anonymous Solo - 09/08/2017

Bad

AccorHotels certified review
Anonymous Solo - 09/08/2017
« Declining service »

1- no outside food policy 2- too many employers in the corridor with loud voices hence felt no privacy 3- 3 minutes after check in someone knoced asking to check minibar 4- receptionist took so much time to check me in and kept asking her colleagues .

AccorHotels certified review
Ahmed O. Solo - 07/08/2017
« A good one, just a couple of tips »

Everything was great I love the hotel, but I just have a couple of tips no complains. It's not a problem, but some of the luggage assistants guys are real good and some (more oldies) are not like the old guy who was the first to meet me and took my bags and I was waiting for my receipt but once he saw an Arab guy (I think) carrying some cash and handing tips to the other guys, he just ran away towards his car and forget about me. It wasn't a problem for me but I think it lacked professionalism. The other thing, you changed the quality of the welcome amenities (Oriental Dessert) it's now an outside brand but I preferred the previous hotel's made one.

AccorHotels certified review
Rana Business - 03/08/2017
« Amazing »

It was very amazing thank you all for your efforts

AccorHotels certified review
Anonymous Business - 03/08/2017
« i enjoyed restorant varieties »

good

AccorHotels certified review
Ferass E. Solo - 01/08/2017
« Simply perfect! »

There were no glitches whatsoever. The staff on the pool, health centre, spa, resturants and room service were super friendly and eager to help. Check-in and checkout were very fast, and they accommodated my early check-in and late check-out requests.

AccorHotels certified review
Satish G. Business - 01/08/2017
« fairmont though dated still is charming »

It was good, but most restaurants need new menus. The rooms also look dated. Ambience is good. The location is great. I have stayed more than 15 times and i would sure recommend it to others.

AccorHotels certified review
Albertina H. Business - 29/07/2017
« Excellent »

I enjoyed my stay with you and i will make it a point to come back

AccorHotels certified review
Starbucks F. Business - 24/07/2017
« Cigarette Smoke in year 2017 »

Hotel was clean, staff friendly. Many thanks to the consierge for getting a Starbucks mug. The Hotel has a problem with cigarette smoke. I ordered a non-smoking room and during check-in only smoking room was offered. Only after a second check (and after preseting a Swissotel Staus card) a non-smoking room was avaliable. Non-smoking rooms or floor should be standart in this hotel class.

AccorHotels certified review
Sang-won K. Business - 23/07/2017
« I'm not satisfied room serveice. »

Service is not good.

AccorHotels certified review
Anonymous Business - 21/07/2017
« The staff is very friendly and they go out of their way to serve the customer. »

I was delighted by the staff service and my overall experience, the property is magnificent

AccorHotels certified review
Sherif T. Business - 20/07/2017
« Amazing »

It was wonderful as usual

AccorHotels certified review
Maged B. Business - 19/07/2017
« Nice place every time to stay. »

Good hospitality ,fast check in and out,wonderful breakfast.

AccorHotels certified review
Anonymous Couples - 17/07/2017
« A. »

رائع

AccorHotels certified review
Anonymous Business - 17/07/2017
« Cairo business trip »

At the reception I was asked if it was my 1st time. When I said yes, I was told tha I was going to be given an excelent room. I went to the room emptied my laggage and went for a bear with my colleague. I realised then that his room had an esspreso machine. I then requested the same for me, and I was told that only on 5th and 6th floor you can have it. The truth is that I was offered to move to the 6th, but I did not want to repack my staff. My question, is since the room in 6th was available, why I was not offered that, since they wanted to offer me a good room.? appart from this rest were ok.

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