Hotel - Raffles Makkah Palace
Raffles	 Hotel Raffles	 Hotel

Raffles Makkah Palace

4.6/5 2,182 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)

Catering

  • 2 restaurant(s)
  • 3 bar(s)

Business services

  • 1 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

213 refined and sophisticated suites imbued with gracious and heartfelt service Free HSIA

  • 214 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,182 reviews

Our guest reviews for Raffles Makkah Palace

100% genuine reviews from our guests

Find out more
Islam M. Solo - 07/11/2018 AccorHotels certified review
« No Alternatives! »

Thank you so much for your excellent service.

Ahmed A. Families - 06/11/2018 AccorHotels certified review
« The best hotel »

beautiful

Sultan A. Families - 06/11/2018 AccorHotels certified review
« Gorgeous days »

I really like the suite with an amazing veiw on the holy mosque, hopefully i could come back soon

Imad I. Families - 06/11/2018 AccorHotels certified review

Good

Maisa F. Families - 05/11/2018 AccorHotels certified review
« Maisa »

I would like to say thank you for every thing

Abdullah A. Families - 05/11/2018 AccorHotels certified review
« Excellent »

Very comfortable

Ahmad S. Solo - 05/11/2018 AccorHotels certified review
« Senator »

Satisfactory

Fahad A. A. Families - 04/11/2018 AccorHotels certified review
« Convenience and amazing »

The accommodation in the hotel was excellent and very comfortable and added more splendor. The distinctive view of the Kaaba and the service from the hotel staff were all excellent.

Anonymous Couples - 03/11/2018 AccorHotels certified review
« House keeping needs. attention!! »

I stayed for three nights, however the most important issue I have encountered during my stay was the quality of house keeping at the hotel. Definitely house keeping quality needs attention. Cleaning was not close to even being acceptable !! Also I have notice the hotel need a quick renovation, all soft items needs to be replaced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Saeed, Thank you for taking the time to tell us about your experience at Raffles Makkah Palace. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Hotel Management

Waleed Families - 02/11/2018 AccorHotels certified review
« Good service »

It was very nice stay in this hotel we like it, the stuff always want be better with the customers, breakfast room was very good also, Sudia employees very helpful, men and women, which was very good to deal and understand Gulf people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Waleed, Thank you for taking the time to rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that are our varied services and unique location was up to your standards. Hoping to host you again soon. Regards, Hotel Management

Abdullah I. Families - 02/11/2018 AccorHotels certified review
« Lovely »

Gym and direction in the mall to/out could be improved, many lifts can get confusing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdullah, Greetings from Raffles Makkah Palace. We appreciate you taking the time to answer this survey and rate your recent stay with us. We are delighted to know your visit was an enjoyable one. Rest assured your comments and concerns are our top priority and have been passed to the relevant departments for further action. Looking forward to hosting you again soon. Regards, Hotel Management

Dina H. Solo - 02/11/2018 AccorHotels certified review
« Its Satisfying and relaxing escape from everything. »

Excellent all the staff was very nice made me feel comfortable and at home .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Dinah, Thank you for taking the time to answer this survey and rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that our varied services and unique location were up to your standards. Hoping to host you again soon. Regards, Hotel Management

Abdulaziz A. Families - 01/11/2018 AccorHotels certified review
« Excellent »

Defiantly I will make it again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abd El Aziz, Thank you for taking the time to answer this survey and rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that are our varied services and unique location was up to your standards. Hoping to host you again soon. Regards, Hotel Management

Al N. S. M. Couples - 01/11/2018 AccorHotels certified review
« Incredible »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Saad, Thank you for choosing Raffles Makkah Palace as your destination of choice on your visit to the holy city. We are delighted to know that you’ve enjoyed your stay with us and that our services were up to your standards. Looking forward to your next visit soon. Regards, Hotel Management

Mohammed A. Couples - 01/11/2018 AccorHotels certified review
« Geat trip »

Great staying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohammed, Thank you for taking the time to answer this survey and rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that are our varied services and unique location was up to your standards. Hoping to host you again soon. Regards, Hotel Management

Dr J. A. Families - 31/10/2018 AccorHotels certified review
« Dr »

Pleasant & comfortable

Sherifat Families - 29/10/2018 AccorHotels certified review
« A very good hotel, breakfast was fantastic, everything went well. »

Very good hotel plus the room service always punctual. Good Ka’aba view and the staff are helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Sherifat, Thank you for choosing Raffles Makkah Palace as your destination of choice on your visit to the holy city. We are delighted to know that you’ve enjoyed your stay with us and that our services were up to your standards. Looking forward to your next visit soon. Regards, Hotel Management.

Khaled Families - 27/10/2018 AccorHotels certified review
« Great »

Everything was nice except the how clean was the room. Carpets had stains and bedsheets didnt smell nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Khaled, Thank you for taking the time to respond to this survey and rate your recent stay with us at Raffles Makkah Palace. We are delighted to know you've enjoyed your visit, and as your satisfaction is our measure of success, rest assured your concerns are our top priority and have been passed to the relevant departments to be dealt with. Regards, Hotel Management.

Um R. Families - 27/10/2018 AccorHotels certified review
« Wonderful hotel »

It was a great time staying in Raffles Makkah.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to answer this survey and rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that our varied services and unique location were up to your standards. Rest assured that your comments regarding the WiFi and Restaurant will be addressed. Looking forward to hosting you again soon. Regards, Hotel Management.

Anonymous Families - 26/10/2018 AccorHotels certified review
« A. »

Unforgettable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Regayah, Thank you for choosing Raffles Makkah Palace as your destination of choice on your visit to the holy city. We are delighted to know that you’ve enjoyed your stay with us and that our services were up to your standards. Looking forward to your next visit soon. Regards, Hotel Management

Our most recent 20 reviews
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