Raffles Makkah Palace 5 stars

Customer review rating 4.6/5 2,968 reviews
Raffles Makkah Palace
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+ 12 Services
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Room 1

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Hotel extras

An all-suite hotel, with astonishing views of the Grand Mosque and the Kaaba below. The hotel draws inspiration from the heritage and culture of the Middle East, creating a discreet and highly refined sanctuary for discerning travelers.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
Catering
  • 2 restaurant(s)
  • 3 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 1 meeting room(s)
  • Conventions hotel
Information message

Ramadan check in time: 18:00.

Hotel location

Raffles Makkah Palace

King Abdul Aziz Endowment
PO Box 1281
21955
makkah
saudi arabia

Tel: +966125717888

Fax: (+966)125717999

Contact email

Check-in from 16h00

Check out up to 12h00

  • By plane

    KING ABDULAZIZ INTERNATIONAL APT At 100km / 62.14 miles

  • By plane

    PR MOHAMMAD BIN ABDULAZIZ APT At 400km / 248.55 miles

  • By plane

    TAIF AIRPORT At 250km / 155.34 miles

GPS :21.429729, 39.828369

Our accommodations

213 refined and sophisticated suites imbued with gracious and heartfelt service Free HSIA

Junior Suite City View

  • Max. number of persons: 3
  • Area: From 80

Signature Suite City View

  • Max. number of persons: 3
  • Area: From 81

Signature Suite Haram View

  • Max. number of persons: 3
  • Area: From 81

Signature Suite Partial Kaaba View

  • Max. number of persons: 3
  • Area: From 81

Signature Suite Kaaba Premier

  • Max. number of persons: 3
  • Area: From 80

Signature Suite Deluxe Kaaba View

  • Max. number of persons: 3
  • Area: From 80

Presidential Suite City View

  • Max. number of persons: 5
  • Area: From 125

Presidential Suite Kaaba View

  • Max. number of persons: 5
  • Area: From 125

Royal Suite Kaaba View

  • Max. number of persons: 6
  • Area: From 160

Signature Villa Kaaba Premier

  • Max. number of persons: 3
  • Area: From 200

Signature Villa Kaaba View

  • Max. number of persons: 3
  • Area: From 100

Royal Villa City View

  • Max. number of persons: 6
  • Area: From 300

Royal Villa Kaaba View

  • Max. number of persons: 8
  • Area: From 300

Our restaurants and bars

AL QASR

Type of cuisine: International

Our all-day dining and à la carte restaurant is a lively, vibrant space that can seat up to 200 guests at a time. It features a wide variety of Arabic, Indian, Moroccan and western cuisines.

Lunch

13:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL MAJLIS

Type of cuisine: Regional

This Levantine fine-dining restaurant provides an exceptional and traditional eastern Mediterranean-influenced dining experience. You can dine indoors or on the terrace overlooking the Grand Mosque and the Kaaba.

Lunch

00:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL NARJES

Photo non contractuelle / Strictly non binding

An Elegant lounge with cake - patisserie counter A tea and coffee sommelier will be on hand to provide the connoisseurs choice of loose teas and specialty coffee roasts from all over the world

NARJES TEA LOUNGE

Photo non contractuelle / Strictly non binding

This exclusive but informal lounge serves a variety of light snacks, sandwiches, freshly-made ice cream and freshly-baked patisserie from the counter, along with a wide variety of gourmet teas and coffees from around the world.

THE CREAMERY

Photo non contractuelle / Strictly non binding

This artistic, informal, fun-filled café provides a perfect hangout for your family on the terrace featuring a stunning view of the Grand Mosque and the Holy Kaaba. It serves custom-designed Teppanyaki ice cream dishes on ice-cold frozen stones.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 61

  • Maximum capacity: 80 people

Find out more

Our guest reviews for
Raffles Makkah Palace

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,968 reviews

Wonderful Kaaba view

Customer review rating 4.6/5

Dairou S. Families - 09/09/2019 AccorHotels review

Very friendly and helpful staff

Dear Dairou S., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Extremely Previlleged experience

Customer review rating 4.6/5

Fernando M. Families - 03/09/2019 AccorHotels review

It s difficult to find the drawbacks of Raffles. I ve been here for the second time. 1st time was in 2018, was a great experience. Second time this year, it is even more excellent experience. Raffles knows how to treat the customer and give special previllege. The best hotel so far i ve had. Sorry, i did not give 10, i gave only 9, because i believe there are still room of improvement, even we can not see at the moment.

Dear Fernando M., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A wonderful experience

Customer review rating 4.6/5

Mohamad N. H. Families - 28/08/2019 AccorHotels review

This is probably our 6th or 7th stay with Raffles Makkah Palace. As usual, the experience we had was wonderful from the start to the end of our stay. We would like to thank Mr. Omar at the reception counter for making us feel welcomed. All of the staff members were helpful and polite, and this is one of the main reason why we chose Raffles Makkah Palace. We also love the serene and quiet atmosphere at the lobby area. As usual, our room was clean and comfortable.

Dear Mohamad Noor H., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Me.

Customer review rating 4.6/5

Mr. A. V. Families - 27/08/2019 AccorHotels review

We really felt at home. The services were all excellent. This is all I can say for now.

Dear Ahmed V., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.6/5

Zeenat O. Families - 11/08/2019 AccorHotels review

Wonderful palace all was perfect staff at restaurant was great, view fantastic, room service excellent,

Dear Mrs. Zeenat O., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.6/5

Anonymous Families - 11/08/2019 AccorHotels review

Thanks raffles for everything. Room was clean. Breakfast buffet and service was excellent, juice fresh, coffee free, room service excellent, dinner service excellent

Dear Mr. Ahmed A., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.6/5

Iman R. Families - 11/08/2019 AccorHotels review

It was so great, location luxury, staff restaurant very friendly, breakfast service great and hospitality are all pictures come to my mind when remember my stay. Room service great, every day I requested coffee latte free very tasty during breakfast with fresh juice. We will choice this hotel in the next visit to Makkah

Dear Mrs. Iman R., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.6/5

Afroz S. Families - 11/08/2019 AccorHotels review

I have felt comfortable like when I stayed at raffles Makkah Palace. We like the hotel and the staffs and all service excellent. I really thank all staff who are working in the restaurant they were so helpful for everything we had requested during our staying special when we requested many free coffee and tea during breakfast and dinner.

Dear Afroz s., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.6/5

Zead O. Couples - 11/08/2019 AccorHotels review

Great hotel. Great service

Dear Mr. Zead O., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.6/5

Nasif M. Families - 09/08/2019 AccorHotels review

Thanks for all team and special thanks to restaurant service team and restaurants Manager’s for full support. The breakfast buffet was excellent. Coffee free. Fresh bread and fresh juice

Dear Mr. Nasif M., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.6/5

Anonymous Families - 09/08/2019 AccorHotels review

I would like to thank food& beverage service for amazing work during breakfast buffet and dinner buffet. If I requested any hot drink coming free and service very fast. Room service excellent-and good service, friendly service, good food, desserts & fruits very good,

Dear Mrs. Hana R., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.6/5

Anonymous Families - 09/08/2019 AccorHotels review

The hotel management are care of the hotel and service.the hotel is great and the service is great too. Dinner service and food great. The breakfast is free. And breakfast one if the best varieties

Dear Norizah K., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.6/5

Anonymous Families - 09/08/2019 AccorHotels review

I like the happiness of the staff, easy communication with the hotel team. Everything was good it was great; I really appreciate restaurant service. The included breakfast was amazing as is the level of service. Free coffee at lobby was great, fresh juice fantastic, some complimentary fruits or extra water, room service was amazing. Thanks raffles for this luxury service

Dear Mr. Nadeem S., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Exquisite. Thank you for your warm hospitality

Customer review rating 4.6/5

Ahmed A. Families - 06/08/2019 AccorHotels review

It was awesome. Nothing to complain about. Staff was responsive & friendly. Would, without any doubt, stay at your esteemed hotel when I visit Makkah again. Thank you!

Dear Ahmed A., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable stay

Customer review rating 4.6/5

Nourah A. Families - 31/07/2019 AccorHotels review

I had a great experience with your expert team in a room service!!

Dear Nourah, We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ALQAHTANI

Customer review rating 4.6/5

Anonymous Families - 22/07/2019 AccorHotels review

Very good

Dear Saeed A., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Super wonderful

Customer review rating 4.6/5

Mariam A. Families - 22/07/2019 AccorHotels review

Time spent in Raffles makkah was truly wonderful. The hotel and specifically the suite offered such a cozy atmosphere full of spirituality and tranquility.

Dear Mariam A., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dissatisfied and ripped off

Customer review rating 4.6/5

Semsem Families - 18/07/2019 AccorHotels review

The room is not clean in details. found some sticky dirt on the carpet from a previous guests. There is no mini kitchen with at least a sink to wash cups for example! Bathroom door does not stay closed. need to be fixed. TV does not have children desired channels. Breakfast is not outstanding. it can compared to a 4 star hotel. I was asked to pay for something i didn't use. The chocolate in the mini bar. and when i denied they did not tool my word for it. How do you know if it wasn't the room keeper?

Dear Mohammad J., Thank you for taking the time to tell us about your experience at the Raffles Makkah Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Excellent

Customer review rating 4.6/5

Saif A. Couples - 15/07/2019 AccorHotels review

One of the best hotel i have been

Dear Saif a., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Customer review rating 4.6/5

Raed A. Families - 15/07/2019 AccorHotels review

Excellent hotel Excellent female receptionist I forgot her name but she was superb

Dear Raed a., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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