Hotel - Raffles Makkah Palace
Raffles	 Hotel Raffles	 Hotel

Raffles Makkah Palace

4.6/5 2,334 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)

Catering

  • 2 restaurant(s)
  • 3 bar(s)

Business services

  • 1 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

213 refined and sophisticated suites imbued with gracious and heartfelt service Free HSIA

  • 214 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,334 reviews

Our guest reviews for Raffles Makkah Palace

100% genuine reviews from our guests

Find out more
Asia L. Families - 13/01/2019 AccorHotels certified review
« Pleasant and enjoyable »

Good facilities, pleasant staff and proximity to Al Haram

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Asia, Thank you for taking the time to rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that our varied services and unique location were up to your standards. Hoping to host you again soon. Regards, Hotel Management

Ahlam A. Families - 11/01/2019 AccorHotels certified review
« Amazing »

Very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ahlam, Greetings from Raffles Makkah Palace. We appreciate you taking the time to rate your recent stay with us. We are delighted to know your visit was an enjoyable one and are looking forward to hosting you again soon. Regards, Hotel Management

A. M. Families - 10/01/2019 AccorHotels certified review
« Fantastic »

Such a nice real 5 star hotel in clock tower Makkah, all the things fantastic, even in crowded time the great service we get

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that our varied services and unique location were up to your standards. Hoping to host you again soon. Regards, Hotel Management

Saheed B. Couples - 09/01/2019 AccorHotels certified review
« very satisfying as per our needs »

It was very nice. Found the the butler service very efficient and friendly. The room service was excellent. Ayoub was excellent and extremely kind .I would hire him any time if i had a restaurant. The cleaning guys were efficient and good.The concierge was also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Saheed, Thank you for taking the time to rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that our varied services, professional staff and unique location were up to your standards. Hoping to host you again soon. Regards, Hotel Management

Reza S. Families - 09/01/2019 AccorHotels certified review
« Wonderful stay »

Nice food Welcoming staff Cleaning very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed, Greetings from Raffles Makkah Palace. We appreciate you taking the time to rate your recent stay with us. We are delighted to know your visit was an enjoyable one and are looking forward to hosting you again soon. Regards, Hotel Management

Anwer Families - 08/01/2019 AccorHotels certified review
« will stay again »

Best views so far compared to other properties in the same comlex I had stayed in the past. Clean rooms, breakfast is better compared to all others so far

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Anwer, Thank you for taking the time to rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that our varied services and unique location were up to your standards. Hoping to host you again soon. Regards, Hotel Management

Adel D. Families - 08/01/2019 AccorHotels certified review
« Room & services »

Staff very polite and services were excellent either on housekeeping or room services . The foods were high quality and very tasty. Round a clock the staff at the hotel were following up my requests happily and in professional way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adel, Thank you for taking the time to rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that our varied services and unique location were up to your standards. Hoping to host you again soon. Regards, Hotel Management

Hassan A. Families - 08/01/2019 AccorHotels certified review

Pecfect accomodation for any family performing Umrah or Haj.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hassan, Thank you for choosing Raffles Makkah Palace as your destination of choice on your visit to the holy city. We are delighted to know that you’ve enjoyed your stay with us and that our services were up to your standards. Looking forward to your next visit soon. Regards, Hotel Management

Saeed Families - 08/01/2019 AccorHotels certified review
« His bad service is not worth the cost paid »

V bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Saeed, Greetings from Raffles Makkah Palace. Thank you for taking the time to rate your stay with us. Rest assured that your satisfaction is our measure of success and as such, your comments and concerns have been passed to the relevant departments for further action. Regards, Hotel Management.

Khaled A. Families - 04/01/2019 AccorHotels certified review
« اكثر من رائعة »

Everything was amazing and perfect...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Khaled, Thank you for choosing Raffles Makkah Palace as your destination of choice on your visit to the holy city. We are delighted to know that you’ve enjoyed your stay with us and that our services were up to your standards. Looking forward to your next visit soon. Regards, Hotel Management

Afaf H. Families - 04/01/2019 AccorHotels certified review
« The checking in was two hours late »

It was fine but the check in was supposed to be at 4 and we checked in at 5:30 unfortunately..we even waited at the lobby ,there was no compensation in anyway . Further more,there should be an easy entrance from the hotel to the parking area and viceversa..it took us a lot of time to reach our rented car . 3- I asked to change my meal from breakfast to lunch or dinner but sadly they said it wasn’t possible!!! Which is not politely true.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Afaf, Greetings from Raffles Makkah Palace. Thank you for taking the time to rate your stay with us, and answer this survey. Rest assured that your satisfaction is our measure of success and as such, your comments and concerns have been passed to the relevant departments for further action. Looking forward to hosting you again soon, where we can provide you with a much better experience. Regards, Hotel Management.

Sulaiman Families - 03/01/2019 AccorHotels certified review
« The food was excellent »

The staff was very friendly. Love that the staff checkwd with us daily to make sure we have everything we need. The rooms were comfortable and the view was superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Muhammad, Thank you for taking the time to rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that our varied services and unique location were up to your standards. Hoping to host you again soon. Regards, Hotel Management

Rashid A. N. Families - 02/01/2019 AccorHotels certified review
« Loxry hotel »

Very satisfied and happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rashid, Greetings from Raffles Makkah Palace. We appreciate you taking the time to rate your recent stay with us. We are delighted to know your visit was an enjoyable one and are looking forward to hosting you again soon. Regards, Hotel Management

Raja D. A. A. Families - 01/01/2019 AccorHotels certified review
« Excellent »

Comfortable, helpful and convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Raja, Thank you for choosing Raffles Makkah Palace as your destination of choice on your visit to the holy city. We are delighted to know that you’ve enjoyed your stay with us and that our services were up to your standards. Looking forward to your next visit soon. Regards, Hotel Management

Adil Couples - 31/12/2018 AccorHotels certified review
« Pleasant »

My expectation was higher. I was expecting a view on the Haram which was not the case. However I'm pleased to have stayed with you for many reasons the least being close to the Haram and the ambience and amenities of the room. The bathroom though was generally clean, the tub was not which was a bit disappointing as I couldn't use it really.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adil, Greetings from Raffles Makkah Palace. Thank you for taking the time to rate your stay with us. We are delighted to know your stay was an enjoyable one. Rest assured that your satisfaction is our measure of success and as such, your comments and concerns have been passed to the relevant departments for further action. Regards, Hotel Management.

Zhisham Z. Families - 29/12/2018 AccorHotels certified review
« Nice partial view »

Clean, easy access to Masjidil Haram & friendly staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dato Hisham, Thank you for taking the time to rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that our varied services and unique location were up to your standards. Hoping to host you again soon. Regards, Hotel Management

Anonymous Families - 28/12/2018 AccorHotels certified review
« Outstanding guest services! »

It is very exceptional when each employee at the hotel do their best to make us feel warmly welcomed to ensure our satisfaction, with special thanks to mr. Ammar Shawush who helped me a lot with the reservation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdulfattah, Thank you for choosing Raffles Makkah Palace as your destination of choice on your visit to the holy city. We are delighted to know that you’ve enjoyed your stay with us and that our services were up to your standards. Looking forward to your next visit soon. Regards, Hotel Management

Sham I. Families - 27/12/2018 AccorHotels certified review
« Umrah December 2018 - Raffles Makkah »

Overall the hotel was excellent. Staff were attentive and courteous, rooms were immaculate. The Haram was on the doorstep and breakfast buffet was superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking the time to rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that our varied services and unique location were up to your standards. Hoping to host you again soon. Regards, Hotel Management

Ghassan Families - 24/12/2018 AccorHotels certified review
« Wonderful stay »

Wonderful hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ghassan, Thank you for taking the time to rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that our varied services and unique location were up to your standards. Hoping to host you again soon. Regards, Hotel Management

Anonymous Families - 22/12/2018 AccorHotels certified review
« Spectacular stay , outstanding breakfast »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Samia, Thank you for taking the time to rate your recent stay with us at Raffles Makkah Palace. We are proud and delighted to know your trip was an enjoyable one and that our varied services and unique location were up to your standards. Hoping to host you again soon. Regards, Hotel Management

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