Hotel - Raffles Makati
Raffles	 Hotel Raffles	 Hotel

Raffles Makati

4.8/5 808 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Japanese
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Paying)
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request
  • Golf  (Nearby)

Catering

  • Breakfast included in the price
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Contemporary design carefully incorporated with rich details reflective of the Filipino culture and colonial past characterize each well-appointed suite, with high-ceiling windows framed on wooden louvers commanding an impressive view of the city.

  • 155 rooms
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Satellite/cable colour TV
    • Iron in room
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 808 reviews

Our guest reviews for Raffles Makati

100% genuine reviews from our guests

Find out more
Grace D. Families - 07/12/2018 AccorHotels certified review
« Miss »

It was almost perfect! Just ruined when we had buffet bfast, the service people are not mindful enough to clear/bass the table, i am with my 2 kids and of course it kinda messy but they are just passing though , I noticed they look at the table but just keep going, I have to call them to at least clear the plates out! Nobody ask me to refill my coffee. I ordered eggs and I did not get exactly what i ordered! I feel disappointed, the reviews from the site I read said its creme ala creme.. yes almost but they some of your employees don’t care! Too bad, we suppose to come back with my husband who is working abroad but we might go check other hotel instead. Thanks.

Pdc Families - 07/12/2018 AccorHotels certified review
« Amazing as always »

Service was impeccable. Rooms divine. I had to knock off 1 point because the breakfast cocoa was cold and the coffee bitter.

Gerard J. E. C. Families - 04/12/2018 AccorHotels certified review

It was a pleasant experienced, I arrived kind of early before checking time from the province exhausted did not get enough sleep but one of your staff by the name of Katherine Garcia at the front desk was very understanding and kind to let me check in early to one of the last available room temporary due to the fact that Junior Suite I reserved was not ready hence I am supposed to leave early the following early morning to catch a flight woke me up on time as I requested and sent the breakfast before I checked out. Both of the staff (Butler Nante Montecillo) was very professional went above beyond their call of duty. I will recommend your hotel to my friends and business associates. With Great Appreciation, G. Jerry C.

Erik S. Friends - 30/11/2018 AccorHotels certified review
« Makati Magic »

Luxurious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Likewise, we have noticed your unsatisfactory rating with our fitness facility. Would you kindly let us know the details so we can address them for improvement? Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Kristina Couples - 29/11/2018 AccorHotels certified review
« The best hotel stay I’ve ever had! »

Everything was perfect. The staff were so friendly and genuinely cared about helping us out. We were allowed an early check-in at 9am which was a huge relief as we had arrived from a long flight at 7am. We were also given a late check out since we had a late departing flight. The junior suite was beautiful with amazing views and our complementary evening cocktails and afternoon tea package afforded us a lovely option to wind down. The buffet breakfast is an absolute must and my boyfriend said it was the best breakfast he’d ever eaten! Thank yiudr such a wonderful stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Anonymous Couples - 28/11/2018 AccorHotels certified review
« Excellent service »

Staff were very accommodating and friendly. Ambiance was terrific and food was good. Amenities were nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Frederick L. Families - 28/11/2018 AccorHotels certified review
« Perfect Birthday Treat »

We stayed to celebrate my son's 9th birthday last 23nov. From the valet guys, to the doormen/women, concierge, to the Spectrum staff, everything was excellent. Special commendation to our butler Lorenz for connecting with my son really quick. He was an instant Kuya to my son. And the pool was superb. My son didnt want to go home. We will be back for my birthday on the 9th.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Likewise, we have noted your kind compliments with our associate, Lorenz which we have shared with him accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime, should we be of any assistance, please do not hesitate to let us know. We look forward to welcome you back in the next opportunity. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Garth M. Business - 28/11/2018 AccorHotels certified review
« Excellent service »

Excellent and efficient service throughout my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Pocholo Couples - 26/11/2018 AccorHotels certified review
« Great »

I would have score 10 if I was upgraded. My reservation was entitled of upgrade if available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received ratings from our valued guest. Moreover, we have acknowledge your feedback regarding room upgrade and we are sorry that we are unable to provide the next room category upgrade due to fully booked situation of the hotel. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Chris Business - 26/11/2018 AccorHotels certified review
« Exceptional! »

I have stayed in many hotels, and Raffles Makati is absolutely top tier!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Anonymous Business - 23/11/2018 AccorHotels certified review
« An Oasis in a very busy city »

Could not fault the hotel but did not enjoy Manila.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Jenny J. Business - 22/11/2018 AccorHotels certified review
« Very good services and room »

This is my second time to stay in raffles and i wish there can be a way to be able to stay other than being upgraded when Fairmont is full. Overall, i am fully satisfied with the rooms and quality of service, better than Fairmont side if i may say. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. Moreover, we have taken note of your feedback regarding our service at the Raffles versus Fairmont. As our hotel has a combined set-up, we wanted to ensure the service is align to our standards. Would you kindly share the details of your stay, we would be pleased to hear your experience at the Fairmont? In reference to your comments regarding Spectrum, kindly be informed that the outlet caters as a self-service restaurant. However, our guests may opt to request from our servers should they wish the food to be served to the tables. Your feedback regarding the influx of people around the buffet has been shared to our Restaurant Leaders to better manage the queue. Once again, thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Jackie S. Families - 22/11/2018 AccorHotels certified review
« Excellent service and topnotch amenities »

I was extremely pleased with the personalized service and efficiency of the staff, who catered to all our needs. We wll surely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Nathaniel Business - 22/11/2018 AccorHotels certified review
« Big and luxurious room, but outdated and inadequate for younger people »

I am a regular guest at the Fairmont. I find the service to be excellent. I was using Raffles room for the first time, and in general the room feels very luxurious, beautiful and comfortable but also a little bit old. I believe the there should be some minor refresh to the bedside electrical unit to allow for more plugs, USB charging. As younger and middle age crowd like me (30+ years) have a lot of devices and may need to charge overnight. There is a single normal power plug by the bed but its not enough and requires an adaptor to use.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. Your comments in our hotel is appreciated as we endeavor to perfect our standards. Moreover, your comments regarding our room and additional socket has been well noted. We have shared the feedback to our Housekeeping and Maintenance team for appropriate action. Once again, thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Thomas R. Business - 21/11/2018 AccorHotels certified review
« Definitely the best hotel in Manila »

excellent in all field: accomodation, servcies, food, facilities, meeting room etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Michael M. Solo - 15/11/2018 AccorHotels certified review
« Always an amazing experience »

The room is clearly a well thought out design with a generous closet and bathroom, and a fantastic room. But what stands out more is every time you interact with the staff, from housekeeping, security and restaurant staff, they greet your warmly and always try to anticipate your needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Anonymous Couples - 08/11/2018 AccorHotels certified review
« Exceptional service and amenities »

The service was outstanding from everyone we encountered; and the amenities allowed us to relax. It was the perfect way to end our family vacation. It was just too short so we would have loved a longer stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Hamad S. A. Friends - 08/11/2018 AccorHotels certified review
« Satisfaction & full of enjoyment with friends »

Interesting and relaxing ,however cleaning rooms should be daily

Our hotel has responded to the review
Our hotel has responded to the review

Dear

Cath Couples - 07/11/2018 AccorHotels certified review
« Wonderful hotel »

Raffles Makati is an amazing hotel, visually stunning, immaculate finishes and caring welcoming and knowledgeably staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Anonymous Couples - 05/11/2018 AccorHotels certified review
« 5* vacation apartment hotel »

Clean Comfortable Complete amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Moreover, we have acknowledge your suggestions and have shared to the department accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

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