Raffles Makati 5 stars

Customer review rating 4.8/5 1,174 reviews
Raffles Makati
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+ 21 Services
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Room 1

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Hotel extras

  • Spacious, all-suite accommodation

  • Secure mall access from 10 a.m. to 10 p.m.

  • Located within the same hotel complex as Fairmont Makati

  • 9 exciting dining outlets including an rooftop bar and an elegant brasserie

  • Outdoor swimming pool, Willow Stream spa, and fitness centre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast included in the price
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Raffles Makati

1 Raffles Drive
Makati Avenue
1224
makati
philippines

Tel: +6327950777

Fax: (+63)25559799

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NINOY AQUINO INTERNATIONAL APT At 12km / 7.46 miles

GPS :14.5513, 121.0231

Our accommodations

Contemporary design carefully incorporated with rich details reflective of the Filipino culture and colonial past characterize each well-appointed suite, with high-ceiling windows framed on wooden louvers commanding an impressive view of the city.

Junior Suite King Non-smoking

  • Max. number of persons: 3
  • Area: From 60
  • Pillow Menu
  • Ironing board and flat-iron
  • Mini Bar

Junior Suite 2 Queen Non-smoking

  • Max. number of persons: 4
  • Area: From 60
  • Pillow Menu
  • Ironing board and flat-iron
  • Mini Bar

Executive Suite King Non-smoking

  • Max. number of persons: 3
  • Area: From 120
  • Pillow Menu
  • Ironing board and flat-iron
  • Mini Bar

Executive Suite King Smoking

  • Max. number of persons: 3
  • Area: From 120
  • Pillow Menu
  • Ironing board and flat-iron

Presidential Suite

  • Max. number of persons: 3
  • Area: From 130
  • Pillow Menu
  • Pillow Menu
  • Ironing board and flat-iron
  • Ironing board and flat-iron

Junior Suite King Smoking

  • Max. number of persons: 3
  • Area: From 60

Residence 1 BR Deluxe

  • Max. number of persons: 3
  • Area: From 71

Residence 1 BR Executive

  • Max. number of persons: 3
  • Area: From 81

Residence 2 BR Deluxe

  • Max. number of persons: 6
  • Area: From 130

Residence 2 BR Executive

  • Max. number of persons: 6
  • Area: From 150

Residence 3 BR Deluxe

  • Max. number of persons: 9
  • Area: From 209

Residence 3 BR Executive

  • Max. number of persons: 9
  • Area: From 233

Residence 3 BR Penthouse

  • Max. number of persons: 9
  • Area: From 233

Residence 4 BR Penthouse

  • Max. number of persons: 12
  • Area: From 402

Our restaurants and bars

MIRÈIO

Type of cuisine: French

A Provencal-inspired brasserie dining experience, Mirèio takes its cue from the rich traditions of the French countryside with cuisine that is sun-drenched and created around the seasons, and exuberant Mediterranean influences.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPECTRUM

Type of cuisine: International

This all-day-dining restaurant brings to you an array of international cuisine and local Philippine dishes. Cooked to perfection with the finest ingredients, indulge in the concept through an interactive culinary theatre.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WRITERS BAR

Type of cuisine: International

The Writers Bar at Raffles Makati is styled as a library, taking a modern interpretation of the original Writers Bar from Raffles Singapore. This bar is a tribute to the writers who have stayed at the Raffles Singapore or have written about it.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LONG BAR

Photo non contractuelle / Strictly non binding

Styled after the original Long Bar at Raffles Singapore where the famous Singapore Sling was created, the Long Bar at Raffles Makati is a warm and lively place to enjoy one of our signature cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Mistral Rooftop Bar

Photo non contractuelle / Strictly non binding

Mistral specialises in bespoke cocktails and tempting bar chows.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 859

  • Maximum capacity: 1,010 people

  • Maximum banquet capacity: 720 people

Find out more

Our guest reviews for
Raffles Makati

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

1,174 reviews

Butler experience was superb

Customer review rating 4.8/5

Janus Solo - 15/09/2019 AccorHotels review

Needs well- attended. Butlers were very attentive. Beautiful room. Very comfy bed and pillows.

Dear Mr. D., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati
Customer review rating 4.8/5

Alfonso N. C. Solo - 11/09/2019 AccorHotels review

Amazing! Outstanding ! The hospitality always shadow my previous experience ! The best hotel in the country !

Dear Mr. C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Amazing

Customer review rating 4.8/5

Colleen M. Business - 06/09/2019 AccorHotels review

I felt like one of the family. From the bell desk, Mark, Lester, The Alex's, Juric, Michael, Melvin and more made me feel so welcome and couldn't have helped me more. In the breakfast room, Paula, Rose. Jhona, Ladky, Jerome, Phillip, Angelika greeted me so warmly and gave me a beautiful send off on my last day, DJ and Jason who check the cars for bombs down rhe road greeted me on my way to and from work twice a day and always had a nice word for me. Also the lovely lady who took my phone requests almost daily. And the lovely people who cleaned my room were wonderful! Your staff are beautiful. I had an amazing time. Mark the bellman helped me a number of times and looked after my personal belongings and returned things to my room often. I found him very trustworthy and reliable. A special thanks to Mark.

Dear Ms. M., Good day and thank you for taking the time to complete our hotel survey. We are glad that you have had a great stay in our property and our services, facilities were to your satisfaction. As we endeavor to perfect our service standards, it is always pleasing to receive wonderful feedback from our guests. Your kind compliments with our team members, from our Bell desk, Mark, Lester, Alex, Juric, Melvin, Spectrum Team, Paula, Rose, Jhona, Ladky, Jerome, Philip, Angelika, our Security Officers DJ & Jason, Housekeeping who cleaned your room & the lady who was assisting you on your daily calls has been shared with them accordingly. Ms. M., we thank you once again for making our hotel your home and we wish to accord you back in the next opportunity. If we can be of any further assistance in the future, please feel free to let us know. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Great stay.

Customer review rating 4.8/5

Ac Friends - 05/09/2019 AccorHotels review

Luxurious. Staff very friendly and very helpful. Will pick this place anytime in Manila.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Raffles Makati. It is always pleasing to receive positive feedback from our guests, rest assure this will be shared to the rest of our team members. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Relaxing

Customer review rating 4.8/5

Jsk Families - 05/09/2019 AccorHotels review

Upon arrival at the hotel, the front desk officer was very accomodating and pleasant. The room was spacious and clean!

Dear Ms. K., Thank you for taking the time to complete our hotel survey following your stay in Raffles Makati. It is always pleasing to receive positive feedback from our guests. Rest assured this will be shared to the rest of our team members. Once again, thank you for the gracious feedback and we hope your next visit to our hotel will be as pleasant as the previous one. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Great expefience

Customer review rating 4.8/5

Anonymous Couples - 04/09/2019 AccorHotels review

Fantastic hotel, wonderful facilities and amazing service.

Dear Mr. M., Thank you for taking the time to complete our hotel survey, your comments in our hotel is appreciate. We are glad that you have had a wonderful stay and most of our services and amenities were to your satisfaction. If there's anything further we can assist you with, please feel free to let us know. We look forward to welcome you back in the next opportunity. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Business trip made better

Customer review rating 4.8/5

Myong J. B. Business - 03/09/2019 AccorHotels review

The gym was great and the staff at the main restaurant buffet was fantastic.

Dear Mr. B., Good morning and thank you for taking the time to complete our hotel survey following your stay in our Residences. We are glad that you enjoyed our fitness facilities including our restaurant buffet. Rest assured your feedback will be shared to the rest of our team members. Reference to your feedback regarding your Loyalty Points, would you kindly verify your booking made by your travel agent? Upon checking, your agent made a booking in our Residences and not in Raffles Hotel. Based on the terms and conditions under our Loyalty Program our residences in not part of the loyalty program hence, loyalty points will not be credited on your membership. Kindly note that our Loyalty Program will be be introducing added benefits later this year or by the first quarter of 2020. Once again, thank you for making us your home in Manila and if there's anything further we can assist you with, please do not hesitate to let us know. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Excellent service

Customer review rating 4.8/5

Mary G. K. Families - 02/09/2019 AccorHotels review

The whole facility is clean and updated. We felt safe. Service is quick Staff is always smiling and respectful. My family will always come back.

Dear Ms. K., Thank you for taking the time to complete our hotel survey, always pleasing to receive positive feedback from our guest. We are glad that you have had a pleasant stay in our hotel and most of our services were to your satisfaction. Rest assured your comments will be shared to the rest of our team members. We greatly appreciate your feedback and we hope your next visit will be as pleasant as the previous one. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Awesome! Wish we could have stayed longer.

Customer review rating 4.8/5

Kristel K. Y. Business - 30/08/2019 AccorHotels review

It was great. Staffs were very accommodating. The room is nice and clean and the amenities and food are really good.

Dear Ms. Y., Thank you for taking the time to complete our hotel survey your comments is very much appreciated as we endeavor to perfect our service standards. Once again, thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

CONFORTABLE AND EXCELLENT SERVICE

Customer review rating 4.8/5

Enrique Couples - 30/08/2019 AccorHotels review

UNFORGETTABLE

Dear Mr. A., Thank you for taking the time to complete our hotel survey following your stay in Raffles Makati. We are glad that you have had a pleasant and memorable stay with us. Once again thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Love Olivo Guest Experience Manager Raffles and Fairmont Makati
Customer review rating 4.8/5

Emvee Business - 27/08/2019 AccorHotels review

Excellent service. Everyone was so considerate and attentive.

Anazing!

Customer review rating 4.8/5

Tom Couples - 26/08/2019 AccorHotels review

Every staffs smiling, helpful, and friendly!! It was an super great experience!

Dear Mr. Tom We very much appreciate your comments regarding your stay at the Raffles Makati. It is always pleasing to receive positive feedback from our guests, rest assured this will be shared to the team accordingly. We thank you again once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If we can be of any assistance, please do not hesitate to let us know Sincerely, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

A Magical Stay.

Customer review rating 4.8/5

Heidi Friends - 25/08/2019 AccorHotels review

It was fun, though we stayed pnly for a night. The accomodation was 5 stars from the lobby to our room. The restaurant manager was alright, though we asked him whether it was alright to bring glasswares to the pool area and he let us be, turns out it was not allowed. Though the lady from the front desk was very diligent in serving us for the whole stay.

Dear Ms. M., Thank you for taking the time to complete our hotel survey. Your comments is very much appreciated as we endeavor to perfect our service standards. We particularly raised your comments to the team to avoid re-occurrence. We truly appreciate that you shared your experience and we hope that you will accord us the privilege to welcome you back in Raffles Makati. Should we be of any assistance, please feel free to let us know. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Special Stay

Customer review rating 4.8/5

Cla Families - 21/08/2019 AccorHotels review

As always, the stay was wonderful. The amenities and friendliness of the staff are probably the best.

Dear Ms. M., Thank you for another gracious feedback in our hotel. We always appreciate your kind compliments. Your comments reference to parking has been shared to the department concern for appropriate action. We look forward to welcome you back in Raffles Makati. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Great stay! Exceed my expectation!

Customer review rating 4.8/5

S. Business - 20/08/2019 AccorHotels review

My sincere appreciation and gratitude to Ms Camille Javier and her awesome front office team in ensuring quality superior service was delivered smoothly! My special thanks also to the IT team in fixing the speed of my room's WiFi so expediously. Overall super stay!

Dear Mr. S., Thank you for taking the time to complete our hotel survey. Always pleasing to receive positive feedback from our valued guest. Your comments has been shared to Camille, Front Desk and I.T. Staff accordingly. We look forward to the opportunity of welcoming you back in a not too distant future. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Back Once Again!

Customer review rating 4.8/5

Anonymous Couples - 18/08/2019 AccorHotels review

Lovely stay again but a few things feel short our last visit.

Dear Mr. G., Thank you very much for taking the time to let us know of your recent experience in our hotel. We greatly appreciate that you have had a lovey stay in our hotel however, disappointed to know that there are service standards that was missed following the evening turn-down service including the unavailability of hot water in one of the bathroom sink. Please accept our apologies for the inconvenience you have been caused. I have personally raised this matter to our Housekeeping Director to avoid re-occurrence. We hope the incident will not mar your otherwise favorable impression of our hotel and we wish you will accord us the privilege to welcome you back in a not too distant future. In the meantime, should we be of any assistance, please do not hesitate to let us know. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Good stay

Customer review rating 4.8/5

Sanjay B. Families - 17/08/2019 AccorHotels review

Good stay, great service !! I liked the Junior suite !!

Dear Mr. B., We very much appreciate your comments regarding your stay at the Raffles Makati. Always a pleasure receiving wonderful comments from our wonderful guest. Should we be of any further assistance, please feel free to let us know. We greatly look forward to welcome you back in Raffles Makati. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Amazing service and value for money

Customer review rating 4.8/5

Steven Families - 16/08/2019 AccorHotels review

Had a great time and were very well looked after. Good performance on “unusual” request like cleaning and keeping laundry from a previous visit 7 days earlier. Also very involved looking after our delayed flight and valling the airline on our behalf.

Dear Mr. V., Good afternoon from Manila and thank you for the gracious feedback. So great reading positive comments from our valued clients as it will inspire us to do better. Once again, thank you for the wonderful comments and we greatly look forward to welcome you back in Raffles Makati. Should we be of any assistance, please do not hesitate to let us know. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Excellent Service with a Heart (Remarkable Hospitality))

Customer review rating 4.8/5

Aizza D. Solo - 15/08/2019 AccorHotels review

It is definitely a one for the books experience staying at Raffles Makati. No matter what your condition walking in the hotel (stressed out, tired) you'll be dignified and cared for. The environment exudes excelence and professionalism. The people definitely knows their craft and they seemlessly does it yet overflowing with heart and warmth. Special commendation to Jazreel and Kathleen from Fairmont who ushered me to Raffles. I came in at the check in counter of Fairmont from an overseas flight with an on going demand from a group of guests who wants to be housed in connecting rooms without having prior advise to the hotel. My initial thought was "this is gonna be challenging". But wow, Kathleen handled it well. And in no time I was already accomodated and ushered to Raffles check in counter. Allen, the Raffles check in ambassador was very welcoming and was later on assisted by Dante in my in room orientation. Had a minor aircon issue at the middle of the night but Michael, the night duty manager had immediately responded and did everything he can to make my stay as comfortable as it could be and checking on me to ensure I am settled. The Engineering representatives were as well very polite and respecting as I was a lady staying alone. Christopher who assisted me in my room transfer exemplifies excellent hospitality as well. Over all Raffles made my short stay in the Philippines wonderful and comfortable.

Dear Ms. D., Good day and we trust you are well. Thank you very much for taking the time to complete our hotel survey. We are glad that most of our services and facilities were to your satisfaction. Your kind compliments with our colleagues, from Fairmont and Raffles , Kath, Jazreel, Mike, Nante, Christopher and Eng'g technician will be shared with them accordingly. Once again, thank you for staying in our hotel and we greatly look forward to welcome you back in the next opportunity. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Awesome

Customer review rating 4.8/5

Gerome Couples - 15/08/2019 AccorHotels review

Stayed for our 1st anniversary. It was worth it. :)

Dear Mr. C., Thank you very much for your gracious feedback and for choosing our hotel to be a part of your anniversary. We are glad that most of our services and amenities were to your satisfaction. We hope to have the pleasure of welcoming you back, if we can be of any assistance, please do not hesitate to let us know Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati
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