Raffles Makati 5 stars

Customer review rating 4.8/5 1,077 reviews
Raffles Makati
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+ 21 Services
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Hotel extras

  • Spacious, all-suite accommodation

  • Secure mall access from 10 a.m. to 10 p.m.

  • Located within the same hotel complex as Fairmont Makati

  • 9 exciting dining outlets including an rooftop bar and an elegant brasserie

  • Outdoor swimming pool, Willow Stream spa, and fitness centre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast included in the price
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Raffles Makati

1 Raffles Drive
Makati Avenue
1224
makati
philippines

Tel: +6327950777

Fax: (+63)25559799

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NINOY AQUINO INTERNATIONAL APT At 12km / 7.46 miles

GPS :14.5513, 121.0231

Our accommodations

Contemporary design carefully incorporated with rich details reflective of the Filipino culture and colonial past characterize each well-appointed suite, with high-ceiling windows framed on wooden louvers commanding an impressive view of the city.

Junior Suite King Non-smoking

  • Max. number of persons: ‌3
  • Area: From 60
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Junior Suite 2 Queen Non-smoking

  • Max. number of persons: ‌4
  • Area: From 60
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Executive Suite King Non-smoking

  • Max. number of persons: ‌3
  • Area: From 120
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Executive Suite King Smoking

  • Max. number of persons: ‌3
  • Area: From 120
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Presidential Suite

  • Max. number of persons: ‌3
  • Area: From 130
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Junior Suite King Smoking

  • Max. number of persons: ‌3
  • Area: From 60
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Residence 1 BR Deluxe

  • Max. number of persons: ‌3
  • Area: From 71
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Residence 1 BR Executive

  • Max. number of persons: ‌3
  • Area: From 81
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Residence 2 BR Deluxe

  • Max. number of persons: ‌6
  • Area: From 130
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Residence 2 BR Executive

  • Max. number of persons: ‌6
  • Area: From 150
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Residence 3 BR Deluxe

  • Max. number of persons: ‌9
  • Area: From 209
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Residence 3 BR Executive

  • Max. number of persons: ‌9
  • Area: From 233
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Residence 3 BR Penthouse

  • Max. number of persons: ‌9
  • Area: From 233
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Residence 4 BR Penthouse

  • Max. number of persons: ‌12
  • Area: From 402
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

MIRÈIO

Type of cuisine: French

A Provencal-inspired brasserie dining experience, Mirèio takes its cue from the rich traditions of the French countryside with cuisine that is sun-drenched and created around the seasons, and exuberant Mediterranean influences.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPECTRUM

Type of cuisine: International

This all-day-dining restaurant brings to you an array of international cuisine and local Philippine dishes. Cooked to perfection with the finest ingredients, indulge in the concept through an interactive culinary theatre.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WRITERS BAR

Type of cuisine: International

The Writers Bar at Raffles Makati is styled as a library, taking a modern interpretation of the original Writers Bar from Raffles Singapore. This bar is a tribute to the writers who have stayed at the Raffles Singapore or have written about it.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LONG BAR

Photo non contractuelle / Strictly non binding

Styled after the original Long Bar at Raffles Singapore where the famous Singapore Sling was created, the Long Bar at Raffles Makati is a warm and lively place to enjoy one of our signature cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Mistral Rooftop Bar

Photo non contractuelle / Strictly non binding

Mistral specialises in bespoke cocktails and tempting bar chows.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 859 m²

  • Maximum capacity: 1,010 people

  • Maximum banquet capacity: 720 people

Find out more

Our guest reviews for
Raffles Makati

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

1,077 reviews

First class, world class, amazing 5 star luxury

Customer review rating 4.8/5

Timay G. Families - 10/06/2019 AccorHotels certified review

Elegant lobby, Writers Bar...savory and healthy selections at the Spectrum..butler service is impeccable..the art tour by Sir Julio was very special and great...the sleep ritual service test will be an added feature to an already comfortable stay with you

Dear Ms. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Your kind compliments with Julio will also be shared accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Luxury for a day

Customer review rating 4.8/5

Rob J. Couples - 10/06/2019 AccorHotels certified review

Everything was very pleasant. We were offered afternoon tea for the next day since we came in late already. The room was wonderful and most of the staff called us by name. Memorable experience.

Dear Mr. J., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Good

Customer review rating 4.8/5

Anonymous Families - 08/06/2019 AccorHotels certified review

The Butler that has been assigned to our room was able to attend to our needs, however, the services we got from your receptionist was dull and you can feel her lack of interest and sincerity in dealing with me during during our check in transaction.. she fell short in providing exceptional customer service. The Guy assigned at the entrance door also lacked enthusiasm and knowledge on how to assist guests, he was not courteous enough to greet us and help us with our luggages. He was not able to give us a proper directions on where we could park our car (we have to find our own way to where we can park our car) and instead of helping us with our luggages he just stood there. When we told him that we have luggages inside the car, he even asked us if we are checking in.. Of course we are checking in! What a disappointment.

Dear Ms. I., Good afternoon and trust all is well. We are in receipt of your feedback and we appreciate that you took the time to let us know of your feedback following your stay in Raffles Makati. As we take pride in providing the highest standards of service, we are saddened to learn of your unpleasant arrival experience. Please accept our apologies for the inconvenience you have been caused, rest assured that we shall be providing appropriate training to our staff to avoid re-occurrence. Again our apologies and we hope this incident will not mar your impression of our hotel. In the meantime, should we be of any assistance, please do not hesitate to let us know. Sincerely, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Fabulous hotel

Customer review rating 4.8/5

Susan H. Couples - 08/06/2019 AccorHotels certified review

Excellent, room, people’s , cleanliness, overall Fabulous. Recommended it to everyone.

Dear Ms. H., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati
Customer review rating 4.8/5

Anonymous Business - 07/06/2019 AccorHotels certified review

Feels like home.

Dear Mr. M., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

World-class Service

Customer review rating 4.8/5

John P. V. Business - 06/06/2019 AccorHotels certified review

Service support from the people is consistent, by simply having substantial manpower to assist.

Dear Mr. V., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Very attentive service and great venue

Customer review rating 4.8/5

Anonymous Business - 03/06/2019 AccorHotels certified review

The overall experience in Raffles/Fairmont is great. Of course the complimentary upgrade was a nice touch as well. Staff is extremely friendly and professiona, the only thing i would maybe mention is for the staff to think outside of the box a little more (i guess they are tied to the otherwise very high standards of the hotel).

Uniquely satisfying

Customer review rating 4.8/5

Leonard E. Solo - 01/06/2019 AccorHotels certified review

The room service was exceptional. The furnishings in the suite made it feel like I was in a plush master bedroom at a luxurious home. The switches that controlled the lights was a bit odd and complicated to figure out. I decided to turn off the Master switch instead of wasting time trying to figure out which switch controlled which light. The breakfast buffet was excellent. I thought it was just the right size for the hotel -- not too big like other breakfast buffets being offered in other 5-Star hotels in the city. The quality of the food was good and there were more than enough customizable or cook-to-order food choices. I was not pleased with the dress code required for the formal restaurant, Mireio, upstairs. I was also not happy about the confusing information given to me at the Spectrum for me and my guests when we dined at The Spectrum. I was informed that only "local" credit cards would be honored when offering the 50% discount. But learned later that I could have used my "Citi" card. It was a bit annoying.

Great time at a great place

Customer review rating 4.8/5

Sedrick Families - 01/06/2019 AccorHotels certified review

With the employees being the heart of the hotel, It does without a doubt, have a great one.

Dear Mr.C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Great

Customer review rating 4.8/5

Anonymous Business - 23/05/2019 AccorHotels certified review

Fantastic

Dear Mr. A., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Excellent Service

Customer review rating 4.8/5

H J. C. Solo - 22/05/2019 AccorHotels certified review

Raffles never fails to impress me from check in to check out. The hotel is busy as usaul but order is always in place - not chaotic in the lobby compared to other hotels I've experienced.

Dear Ms. J., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

MR Michael K.

Customer review rating 4.8/5

Michael K. Solo - 22/05/2019 AccorHotels certified review

The experience was VERY enjoyable. I really appreciate the complimentary upgrade. The Hotel itself was beautiful and the staff were extremely helpful and the bed, incredible. THANK YOU I only had debit card so was asked to leave a cash deposit, which I thought I did. I didn't question this at check out but would be reassuring if this could be looked into.

Dear Mr. K., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Reference to your query regarding your deposit, kindly be informed that upon verifying with our Front Desk no deposit was acquired from your debit card. The only transaction found was the last minute consumption of alcoholic beverage which you settled using your debit card I hope the above had shed light the matter. We thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

very well laid out floor and charming staff

Customer review rating 4.8/5

Thy Business - 22/05/2019 AccorHotels certified review

check in was comfortable, and I could use the spa changing rooms to change into my suit for meetings, as room wasn't available yet

Dear Ms. T., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Great Location & Good Business Hotel

Customer review rating 4.8/5

Connie Business - 22/05/2019 AccorHotels certified review

Great business hotel to relax and unwind after a long day. Great service and good location to dine with business partners.

Dear Ms. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Rest and relaxation, with an out-of-this-world customer experience.

Customer review rating 4.8/5

Krystal Friends - 21/05/2019 AccorHotels certified review

I stayed at the Raffles and Fairmont for my sister bridal party celebration. It was an unbelievable experience, and the Raffles staff didn’t miss the smallest of details. I couldn’t have been happier with our experience.

Dear Ms. V., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Superb. The room and facilities were fantastic but the staff are the highlght of your property.

Customer review rating 4.8/5

Brett K. Business - 21/05/2019 AccorHotels certified review

The property is beautifully appointed and I particulalry enjoyed Mereio for breakfast and the proximity to the malls. My suite was imaculate and very well appointed; the sleep ritual trial was a very nice touch which I enjoyed. I would like to specifically mention the following staff members for their assistance, attention and for making me feel welcome and cared for: Simon the Concierge who was of great assistance a number of times, particulalry ion deprture; Bradley and Jasper of Butler services and Renelle and Junelle from hosekeeping for their professionalism, attention to detail and their freindly greetings as I ran into them about the premesis. Thanks to you all I am very grateful for a fantastic stay.

Dear Mr. K., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive feedback and ratings from our valued guest. Likewise, your kind compliments has been shared to Simon, Bradley,Jasper, Renelle and Junelle accordingly Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

So welcoming and personal

Customer review rating 4.8/5

Kerri S. Couples - 17/05/2019 AccorHotels certified review

We enjoyed the beautiful suites and the professional staff. Bradley our butler was fantastic friendly informative and professional. From afternoon tea to cocktails and breakfast, lunch and dinner in the restaurant to the decor and professional staff, this hotel was a joyll

Dear Ms. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Always a perfect staycation

Customer review rating 4.8/5

Anthony C. Families - 17/05/2019 AccorHotels certified review

Raffles and Fairmont is one of my favorite hotel in the Philippines. I always want to experience the pool in the 4th floor holding my bottle of beer of corona and feel the stress free environment of my stay.

Dear Mr. C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Post Birthday Celeb

Customer review rating 4.8/5

Katrina T. Couples - 17/05/2019 AccorHotels certified review

Very nice hotel. Worth the price. Quality service at its finest

Dear Ms. T., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Amazing!

Customer review rating 4.8/5

Lorraine Families - 15/05/2019 AccorHotels certified review

Exceptional service!

Dear Ms. D., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati
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