Raffles Istanbul 5 stars

Customer review rating 4.8/5 1,928 reviews
Raffles Istanbul
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Room 1

Number of guests
Children's age

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Hotel extras

Raffles Istanbul the new face of Istanbul: cutting-edge, eclectic and energetic. At the heart of the Zorlu Center, a new hub for fashion, food and the arts on the European shore in Besiktas. Offering complimentary 24-hour Butler Service to all Rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Shoe shine machine
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Boat excursions
Catering
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 8 meeting room(s)
  • Conventions hotel

Hotel location

Raffles Istanbul

Zorlu Center
Koru Sokak, Zorlu Center
34340
istanbul
turkey

Tel: +902129240200

Fax: (+90)2129240201

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    ATATÜRK INTERNATIONAL AIRPORT At 25km / 15 miles

  • By plane

    SABIHA GÖKÇEN INTL AIRPORT At 39km / 24 miles

GPS :41.066495, 29.017355

Our accommodations

Our rooms are designed for the modern traveler, but also to take advantage of our location and the views across the city. Light, airy and contemporary, they showcase Istanbul at its very best. All 136 guest rooms and 49 suites are spacious and well equipped. All have floor to ceiling windows offering panoramic views, many looking down towards the Bosphorus. All have a private balcony, letting guests fully take in the magic of the city.

Deluxe Room

  • Max. number of persons: x3
  • Area: From 63
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Raffles Club Deluxe Room

  • Max. number of persons: x3
  • Area: From 63
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Premier Room

  • Max. number of persons: x3
  • Area: From 63
  • Views: Park view, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Raffles Club Premier Room

  • Max. number of persons: x3
  • Area: From 63
  • Views: City side, Park view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Signature Room

  • Max. number of persons: x3
  • Area: From 68
  • Views: Panorama view, Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Raffles Club Signature Room

  • Max. number of persons: x3
  • Area: From 68
  • Views: Panorama view, Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Silhouette Suite

  • Max. number of persons: x4
  • Area: From 138
  • Views: Panorama view, Ocean/Sea view, City side, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Urban Suite

  • Max. number of persons: x4
  • Area: From 158
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Bosphorus Suite

  • Max. number of persons: x4
  • Area: From 168
  • Views: Ocean/Sea view, City side, Panorama view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Continents Suite

  • Max. number of persons: x6
  • Area: From 224
  • Views: Panorama view, Ocean/Sea view, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Raffles Club Silhouette Suite

  • Max. number of persons: x4
  • Area: From 138
  • Views: Garden side, Panorama view, City side, Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Raffles Suite

  • Max. number of persons: x6
  • Area: From 416
  • Views: Panorama view, Ocean/Sea view, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Executive Studio

  • Max. number of persons: x3
  • Area: From 100
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Skyline Residence One Bedroom

  • Max. number of persons: x4
  • Area: From 103
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Vista Residence One Bedroom

  • Max. number of persons: x4
  • Area: From 110
  • Views: City side, Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Horizon Residence One Bedroom

  • Max. number of persons: x4
  • Area: From 110
  • Views: Garden side, Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine(...)

Bosphorus Residence Two Bedroom

  • Max. number of persons: x6
  • Area: From 215
  • Views: City side, Garden side, Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

ISOKYO

Type of cuisine: Gourmet

Isokyo will take guests on an exceptional adventure from Istanbul to Toyko, unlocking the mysterious flavors of the Orient while blending them with modern Western cooking techniques. Showcasing the best of the East.

Dinner

17:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAVINIA

Type of cuisine: Cafe

Lavinia is a vibrant and impressive space to meet over a drink, take afternoon tea, and enjoy a menu of Raffles delicacies. Live entertainment brings an additional relaxing touch to the bustle and activity.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RAFFLES PATISSERIE

Type of cuisine: Cafe

Raffles Patisserie is a modern-day jewelry box, filled with delicious treasures just waiting to be discovered: gem-like cakes, macaroons and pastries, beautiful ice creams and homemade breads, chocolates and local delicacies.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROCCA BRASSERIE

Type of cuisine: International

Rocca Brasserie's cuisine is inspired by the sunny weather, blue waters and atmosphere of the joyful Mediterranean climate with a sharing menu to be enjoyed with friends, family and loved ones.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LONG BAR

Photo non contractuelle / Strictly non binding

Lively and energetic, Long Bar welcomes guests and locals alike for drinks, light bites and conversation. Live music and DJs create a colorful and vibrant backdrop.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE 6

Photo non contractuelle / Strictly non binding

Lounge6, offers a new space to gather over drinks and cocktails while taking in captivating views of the Istanbul skyline. Lounge6 features cocktails from Long Bar and cuisine from Arola Restaurant by Michelin Star Chef Sergi Arola.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 1,200 m²

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 1,200 people

Find out more
Raffles Istanbul Meeting Room

Our guest reviews for
Raffles Istanbul

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

1,928 reviews

Excellent

Customer review rating 4.8/5

Kresimir Friends - 14/05/2019 AccorHotels certified review

Excellent

Dear Kresimir M., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. We greatly value and appreciate your positive comments and constructive feedback. It will be my pleasure to share your kind compliments with our team, as your experiences will serve as encouragement in our efforts to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Excellent

Customer review rating 4.8/5

Naif A. Families - 13/05/2019 AccorHotels certified review

I have enjoyed the staying in the hotel due to the hospitality, location, staff and the room arrangement.

Dear Maryam A., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. We greatly value and appreciate your positive comments and constructive feedback. It will be my pleasure to share your kind compliments with our team, as your experiences will serve as encouragement in our efforts to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

it was normal

Customer review rating 4.8/5

Hana K. Solo - 13/05/2019 AccorHotels certified review

wish you all the best but as am working in travel agency i saw some missing in the room as no sweet provide as a guest and i was upgrade to residential suit wit butler but unfortunately i dnt see any one for help may be because i was complementary stay for two nights but i paid the third night and to be honest i was not happy .sorry for my words

Dear Hana k., Thank you for taking the time to tell us about your stay at Raffles Istanbul. I am sorry that your experience did not fully meet your expectations and please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your constructive criticism has been noted and we appreciate your sharing your concerns. We sincerely hope that you will give us the opportunity to better serve you in the near future. Kind regards, Ferhan Sevilir Manager, Quality & Administration fe…

Raffles is my home when in Istanbul

Customer review rating 4.8/5

Dan G. Business - 13/05/2019 AccorHotels certified review

Doesn't matter if it's a business trip or a holiday, Raffles Istanbul and it's wonderful staff know how to make you feel really special and privileged.

Dear Dan G., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. We greatly value and appreciate your positive comments and constructive feedback. It will be my pleasure to share your kind compliments with our team, as your experiences will serve as encouragement in our efforts to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

still the best location for business trip in Istanbul

Customer review rating 4.8/5

Boris I. Business - 12/05/2019 AccorHotels certified review

Still same - impeccable yes understated service, near-perfect room and mighty fine dining

Dear Boris I., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. We greatly value and appreciate your positive comments regarding your dining and accommodation experience. It is my pleasure to share your kind words with our team, as your feedback will serve as encouragement to all of us in our efforts to provide the highest standards of service for our valued guests. Thank you again for sharing your views and we look forward to welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Wonderful hotel, world class service.

Customer review rating 4.8/5

Anonymous Families - 08/05/2019 AccorHotels certified review

A memorable stay for a family celebration. Thanks to the excellent staff of Raffles Istanbul we will remember our experience forever. Our gratitude to the unparalleled dedication and professionalism of all the Raffles people.

Dear Stefania P., We very much appreciate your comments regarding your stay at the Raffles Istanbul. We are delighted to read that you had an excellent stay and enjoyed your family celebration at our hotel. It is very encouraging to learn that guests are satisfied with our services, as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent stay with us. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

was just ok

Customer review rating 4.8/5

Dr. R. A. Families - 08/05/2019 AccorHotels certified review

hotel is good location , reception was very friendly at check in but not at check out.

Dear Rami A., Thank you for taking the time to tell us about your recent stay at Raffles Istanbul. I am sorry that your experience did not meet your expectations in some areas and please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ferhan Sevilir Manager, Quality & Admnistration fe…

It was very pleasant stay with positive experience.

Customer review rating 4.8/5

Salem A. Business - 06/05/2019 AccorHotels certified review

I enjoyed my short stay at the hotel with good quality of service and warm welcome from all your qualified staff.

Dear Salim A., We very much appreciate your comments regarding your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

awesome

Customer review rating 4.8/5

Anonymous Business - 06/05/2019 AccorHotels certified review

great service

Dear Brian S., We very much appreciate your comments regarding your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Sort out my billing request.

Customer review rating 4.8/5

Dominic P. R. 1. Business - 04/05/2019 AccorHotels certified review

My email sent regarding billing has not been responded to. Very unprofessional.

Dear Dominic P., Thank you for taking the time to tell us about your experience at the Raffles Istanbul. I am sorry that we were delayed in responding to your request about the billing; I have now been informed that the issue has been resolved. I sincerely regret that this one off incident marred your stay and please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we really hope that you will give us the opportunity to show you that we can, indeed, do better. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Excellent

Customer review rating 4.8/5

Anonymous Couples - 01/05/2019 AccorHotels certified review

This is how staying in a luxury Hotel should be

Dear Mamdouh A., We very much appreciate your comments regarding your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Mr.

Customer review rating 4.8/5

Sh… Families - 29/04/2019 AccorHotels certified review

was very excited, peaceful and enjoyable stay

Dear Leena Mohammed A., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. We greatly value and appreciate your positive comments and constructive feedback. It will be my pleasure to share your kind compliments with our team, as your experiences will serve as encouragement to all of us in our efforts to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

excellent

Customer review rating 4.8/5

Rajesh K. G. Friends - 29/04/2019 AccorHotels certified review

everything was excellent .

Dear Rajesh Kumar G., We very much appreciate your comments regarding your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Excellent

Customer review rating 4.8/5

Omar Couples - 27/04/2019 AccorHotels certified review

Excellent

Dear Omar A., We very much appreciate your comments regarding your stay at the Raffles Istanbul. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is very encouraging to learn that guests are satisfied with our services, as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent stay with us. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…
Customer review rating 4.8/5

Anonymous Families - 26/04/2019 AccorHotels certified review

Each details was amazing more than lovely, the staff was amazing and friendly

Dear Munira A., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. We greatly value and appreciate your positive comments and constructive feedback. It will be my pleasure to share your kind compliments with our team, as your experiences will serve as encouragement to all of us in our efforts to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

We had a very exciting and comfortable short stay.

Customer review rating 4.8/5

Marinela C. Couples - 25/04/2019 AccorHotels certified review

Words cannot describe our stay In Raffles. Our room was very comfortable and well appointed. The staff plus Mustafa, our butler, were friendly & accommodating. Breakfasts and our dinner at the Japanese restaurant were very appetizing.

Dear Marinela Adriano C., We very much appreciate your comments regarding your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Exceeded expectations

Customer review rating 4.8/5

Raykir123 Families - 25/04/2019 AccorHotels certified review

Excellent, albeit a bit away form historic centre or water, but deliberately chosen by us. Highest standard in all aspect, can easily compete with Dubai or Singapore houses.

Dear Raymond K., We very much appreciate your comments regarding your stay at the Raffles Istanbul. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is very encouraging to learn that guests are satisfied with our services, as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent stay with us. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

The best hotel in istanbul

Customer review rating 4.8/5

Anoud A. Families - 24/04/2019 AccorHotels certified review

It was very good

Dear Anoud a., We very much appreciate your comments regarding your stay at the Raffles Istanbul. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is very encouraging to learn that guests are satisfied with our services, as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent stay with us. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…
Customer review rating 4.8/5

Adnan A. Families - 22/04/2019 AccorHotels certified review

Very good

Dear Adnan A., Thank you for taking the time to tell us about your stay at Raffles Istanbul. I am sorry that your breakfast and Le Club Accor membership experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…
Customer review rating 4.8/5

Nader H. Couples - 22/04/2019 AccorHotels certified review

It was exceptional

Dear Nader H., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. We greatly value and appreciate your positive comments and constructive feedback. It will be my pleasure to share your kind compliments with our team, as your experiences will serve as encouragement to all of us in our efforts to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…
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