Raffles Istanbul 5 stars

Customer review rating 4.8/5 2,261 reviews
Raffles Istanbul
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+ 20 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Raffles Istanbul the new face of Istanbul: cutting-edge, eclectic and energetic. At the heart of the Zorlu Center, a new hub for fashion, food and the arts on the European shore in Besiktas. Offering complimentary 24-hour Butler Service to all Rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Shoe shine machine
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Boat excursions
Catering
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 8 meeting room(s)
  • Conventions hotel

Hotel location

Raffles Istanbul

Zorlu Center
Koru Sokak, Zorlu Center
34340
istanbul
turkey

Tel: +902129240200

Fax: (+90)2129240201

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    ATATÜRK INTERNATIONAL AIRPORT At 25km / 15 miles

  • By plane

    SABIHA GÖKÇEN INTL AIRPORT At 39km / 24 miles

GPS :41.066495, 29.017355

Our accommodations

Our rooms are designed for the modern traveler, but also to take advantage of our location and the views across the city. Light, airy and contemporary, they showcase Istanbul at its very best. All 136 guest rooms and 49 suites are spacious and well equipped. All have floor to ceiling windows offering panoramic views, many looking down towards the Bosphorus. All have a private balcony, letting guests fully take in the magic of the city.

Deluxe Room

  • Max. number of persons: 3
  • Area: From 63
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Raffles Club Deluxe Room

  • Max. number of persons: 3
  • Area: From 63
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Premier Room

  • Max. number of persons: 3
  • Area: From 63
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Raffles Club Premier Room

  • Max. number of persons: 3
  • Area: From 63
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Signature Room

  • Max. number of persons: 3
  • Area: From 68
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Raffles Club Signature Room

  • Max. number of persons: 3
  • Area: From 68
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Silhouette Suite

  • Max. number of persons: 4
  • Area: From 138
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Urban Suite

  • Max. number of persons: 4
  • Area: From 158
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Bosphorus Suite

  • Max. number of persons: 4
  • Area: From 168
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Continents Suite

  • Max. number of persons: 6
  • Area: From 224
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Raffles Club Silhouette Suite

  • Max. number of persons: 4
  • Area: From 138
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Raffles Suite

  • Max. number of persons: 6
  • Area: From 416
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Executive Studio

  • Max. number of persons: 3
  • Area: From 100
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Skyline Residence One Bedroom

  • Max. number of persons: 4
  • Area: From 103
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Vista Residence One Bedroom

  • Max. number of persons: 4
  • Area: From 110
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Horizon Residence One Bedroom

  • Max. number of persons: 4
  • Area: From 110
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call(...)

Bosphorus Residence Two Bedroom

  • Max. number of persons: 6
  • Area: From 215
  • Most of the accommodation: Terrace *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call(...)

Our restaurants and bars

ISOKYO

Type of cuisine: Gourmet

Isokyo will take guests on an exceptional adventure from Istanbul to Toyko, unlocking the mysterious flavors of the Orient while blending them with modern Western cooking techniques. Showcasing the best of the East.

Dinner

17:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAVINIA

Type of cuisine: Cafe

Lavinia is a vibrant and impressive space to meet over a drink, take afternoon tea, and enjoy a menu of Raffles delicacies. Live entertainment brings an additional relaxing touch to the bustle and activity.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RAFFLES PATISSERIE

Type of cuisine: Cafe

Raffles Patisserie is a modern-day jewelry box, filled with delicious treasures just waiting to be discovered: gem-like cakes, macaroons and pastries, beautiful ice creams and homemade breads, chocolates and local delicacies.

Lunch

10:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROCCA BRASSERIE

Type of cuisine: International

Rocca Brasserie's cuisine is inspired by the sunny weather, blue waters and atmosphere of the joyful Mediterranean climate with a sharing menu to be enjoyed with friends, family and loved ones.

Lunch

07:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LONG BAR

Photo non contractuelle / Strictly non binding

Lively and energetic, Long Bar welcomes guests and locals alike for drinks, light bites and conversation. Live music and DJs create a colorful and vibrant backdrop.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE 6

Photo non contractuelle / Strictly non binding

Lounge6, offers a new space to gather over drinks and cocktails while taking in captivating views of the Istanbul skyline. Lounge6 features cocktails from Long Bar and cuisine from Arola Restaurant by Michelin Star Chef Sergi Arola.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 1,200

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 1,200 people

Find out more

Our guest reviews for
Raffles Istanbul

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

2,261 reviews

very good

Customer review rating 4.8/5

Gözde G. Business - 09/10/2019 AccorHotels review

very good

Sayın Gozde G., Raffles Istanbul ‘da gerçekleştirdiğiniz konaklamanızla ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Kalışınız sırasında kahvaltı hizmetlerimizden memnun kalmadığınızı öğrenmekten üzüntü duyduk. Yorumunuzu ilgili bölümle paylaştığımı bilmenizi isterim Geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu ayrıca vurgulamak isterim. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla, Ferhan Sevilir Kalite Müdürü & Yönetim Asistanı fe…

Good hotel

Customer review rating 4.8/5

Kamal J. Families - 08/10/2019 AccorHotels review

My family liked it.

Dear Kamal J., We very much appreciate your comments regarding your stay at the Raffles Istanbul. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is very encouraging to learn that guests are satisfied with our services, as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent stay with us. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Fantastic!

Customer review rating 4.8/5

Natasha Couples - 07/10/2019 AccorHotels review

We thoroughly enjoyed our 5 night stay at your hotel. Check in was swift and we were upgraded to a Premium Room. The welcome note and the macaroons in the room were a nice touch. Breakfast was lovely and the service top notch. We also enjoyed the use of your spa facilities, pool and hair salon. The location of the hotel adjacent to the Zorlu Centre is great and convenient, especially getting on to the metro. Sizan at Concierge was amazing and gave us some good suggestions and recommendations.

Dear Natasha J., We very much appreciate your comments regarding your stay at the Raffles Istanbul. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is very encouraging to learn that guests are satisfied with our services, and I will share your review with our team members including Sezin, whom you named personally. Thank you for your kind feedback, and we hope to see you again soon for another magnificent stay with us. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Amazing room and servicr

Customer review rating 4.8/5

Joe O. Business - 05/10/2019 AccorHotels review

Wonderful service and brilliant concierge Begum and Serdar

Dear Joseph O., We very much appreciate your comments regarding your stay at the Raffles Istanbul. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is very encouraging to learn that guests are satisfied with our services, as it is what we strive for every day. I will be pleased to share your review with our team members, including Serdar and Begum whom you named personally. Thank you for your kind feedback, and we hope to see you again soon for another magnificent stay with us. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Extraordinarily amazing and unforgettable

Customer review rating 4.8/5

Abdulrhman Friends - 04/10/2019 AccorHotels review

I never thought my stay would be that satisfying and pleasant. Idil is so accommodating and patient, very proactive and friendly.

Dear Abdulrahman A., We very much appreciate your comments regarding your stay at the Raffles Istanbul. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is very encouraging to learn that guests are satisfied with our services, as it is what we strive for every day. I had the pleasure of sharing your lovely words with Idil, as well. Thank you for your kind feedback, and we hope to see you again soon for another magnificent stay with us. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Always good to spend some time at Raffles

Customer review rating 4.8/5

C. Families - 03/10/2019 AccorHotels review

It was good. On our arrival we have had to wait 30/40mins for the single bed and the baby cot for our kids, which wasn’t great as it was late. After this incident nothing muchit was great. Only a little details ... the blinds in the room probably need to be changed, as the sun light can easily get in the room. Blacked out should be a must in every hotels rooms.

Dear Gael Dimitri C., We very much appreciate your comments regarding your stay at the Raffles Istanbul. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is very encouraging to learn that guests are satisfied with our services, as it is what we strive for every day. Regarding your rating about your Le Club Accor, please note that your Silver membership benefits include upgrade upon availability; however since you were already booked in a high category suite, there was no availability for any higher room type. I have also been informed that as a gesture, Sunday Brunch was added as a benefit for this stay which we hope you enjoyed. Thank you for your kind feedback, and we hope to see you again soon for another magnificent stay with us. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Raffles

Customer review rating 4.8/5

Khattar C. Friends - 02/10/2019 AccorHotels review

Good

Dear Khattar E.C., Thank you for taking the time to tell us about your experience at the Raffles Istanbul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have made a detailed investigation and have extablished that you are a Platinium member and that this is your first time at our property. We have also found out that your reservation came though an agency and therefore not eligible to get Le Club Accor benefits. Regarding your Spa treatment, we regret that you scored our services low, but we couldnt find any defect after the internal investigation. As per your rating of F&B services, please contact us with details of where we failed so that we can work on our shortcomings. We look forward to your further comments. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Great

Customer review rating 4.8/5

Deniz A. Business - 01/10/2019 AccorHotels review

Great

Sayın Deniz a., Raffles Istanbul ‘da gerçekleştirdiğiniz konaklamanızla ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Kalışınız sırasında sunulan hizmetlerden ve çalışanlarımızdan memnun kaldığınızı duymaktan mutlu olduk. Geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla, Ferhan Sevilir Kalite Müdürü & Yönetim Asistanı fe…

jassim

Customer review rating 4.8/5

Jassim A. Business - 01/10/2019 AccorHotels review

I had an amazing stay and the overall service and food was excellent.

Dear Jassim a., We very much appreciate your comments regarding your stay at the Raffles Istanbul. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is very encouraging to learn that guests are satisfied with our services, as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent stay with us. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

100% satisfaction of rendered services and the pleasant staffs' hospitality.

Customer review rating 4.8/5

Hooman T. Couples - 01/10/2019 AccorHotels review

As I said, the pleasant behavior of the staffs in all levels; will definitely bring me to the hotel for my following Istanbul visit that I don't need to think about other hotels for my next trips.

Dear Hooman T., We very much appreciate your comments regarding your stay at the Raffles Istanbul. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is very encouraging to learn that guests are satisfied with our services, as it is what we strive for every day. Regarding your comments on your Le Club Accor membership, please note that our records show your booking was not made through Accor website. As you are a Classical member, voucher benefit is not included. As per your comment on upgrade, we regret that this can be given upon availability and was not possible on the dates you stayed with us due to high occupancy and non-availability. Thank you for your kind feedback, and we hope to see you again soon for another magnificent stay with us. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Absolutely Fabolous

Customer review rating 4.8/5

Daniel A. Business - 30/09/2019 AccorHotels review

Everything about the hotel was fantastic. Location, Hospitality, Amenities and Staff. Will be back !

Dear Daniel A., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. We greatly value and appreciate your comments and compliments. It will be my pleasure to share your kind feedback with our team, as your experiences will serve as encouragement in our efforts to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Relaxing

Customer review rating 4.8/5

Rose K. Solo - 30/09/2019 AccorHotels review

Very Good Very friendly personel

Dear Rose M., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It's always a pleasure to receive positive feedback and I will be delighted to share your kind comments with all our colleagues. Thank you again for sharing your experience and we look forward to welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Very comfortable

Customer review rating 4.8/5

Yasmin R. Business - 30/09/2019 AccorHotels review

It was amazing.. Such a nice hotel But there is one issue about the reception, I can't understand what she is saying and she cannot explain clearly, there was misunderstanding between us. But The over all things was amazing and i enjoyed it

Dear Yasmin R., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. We greatly value and appreciate your comments and constructive feedback. It will be my pleasure to share your kind compliments with our team, as your experiences will serve as encouragement in our efforts to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Luxury

Customer review rating 4.8/5

Sandip S. Business - 28/09/2019 AccorHotels review

The hotel and service was fantastic. It was my first stay. The staff were courteous and responsive.

Dear Sandip S., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It's always a pleasure to receive positive feedback and I will be delighted to share your kind comments with all our colleagues. Thank you again for sharing your experience and we look forward to welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Feeling like home

Customer review rating 4.8/5

Adel Business - 28/09/2019 AccorHotels review

It is amazing how they care about the guests comfort.

Dear Adel A., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It's always a pleasure to receive positive feedback and I will be delighted to share your kind comments with all our colleagues. Thank you again for sharing your experience and we look forward to welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Surpassed my expectations

Customer review rating 4.8/5

Kevin U. Business - 27/09/2019 AccorHotels review

I was extremely satisfied with the people in the restaurant. They were so friendly and ready to help with a genuine smile too

Dear Kevin U., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It's always a pleasure to receive positive feedback and I will be delighted to share your kind comments with all our colleagues. Thank you again for sharing your experience and we look forward to welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

CEO

Customer review rating 4.8/5

Kadim A. Couples - 26/09/2019 AccorHotels review

Personal mm Alting Toppen

Dear Kadim A., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It's always a pleasure to receive positive feedback and I will be delighted to share your kind comments with all our colleagues. Thank you again for sharing your experience and we look forward to welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Luxurious hospitality!

Customer review rating 4.8/5

Guest Friends - 25/09/2019 AccorHotels review

Raffles is a luxury experience, with the most professional and welcoming staff.

Dear Courtney Anne W., We very much appreciate your comments regarding your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Please do contact us with details of where we failedin terms of your le Clubb Accor membership, so that we can work on our shortcomings. Thank you again for sharing your experience and we look forward to welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Alles gut

Customer review rating 4.8/5

Joshua A. W. Business - 25/09/2019 AccorHotels review

three days business trip

Dear Joshua Alexander W., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It's always a pleasure to receive positive feedback and I will be delighted to share your kind comments with all our colleagues. Thank you again for sharing your experience and we look forward to welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Fantastic staff made our stay wonderful!

Customer review rating 4.8/5

Barry G. Couples - 24/09/2019 AccorHotels review

The best hotel we have ever stayed in! The staff were so friendly, helpful, efficient and lovely it made our stay very memorable. The hotel facilities were all top class and the service and food at breakfast, the club lounge and Rocca Brasserie faultless. During our stay we got to know many of the hotel staff and although everyone st Raffles was great it is appropriate to name a few of the people we had the most do with...IDIL our Butler did everything possible to make our stay memorable. She was efficient, sensitive to our needs and so thoughtful and generous. MELTEM in the Club Lounge was warm and friendly and a pleasure to see when came into the club. ERDEM and METE on Concierge were so helpful and dealt with any of our requests efficiently and in such a friendly manner. PARIS on Rocca reception greeted us every morning with a beautiful smile and was excellent in her role. All the restaurant staff were excellent with special mention to AYDIN who was caring and thoughtful. Finally YUNUS at the pool who looked after us and cheered us up when the wind was blowing a gale! Facilities at luxury hotels like Raffles are often very similar but what makes a great hotel is the staff and I hope our comments above highlight how special the staff are Raffles Istanbul are.

Dear Barry G., Thank you very much for your comments regarding your recent stay at Raffles Istanbul. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is very encouraging to learn that guests are satisfied with our services, as it is what we strive for every day. I had the great pleasure of sharing your compliments with Idil, Meltem, Yunus, Erdem, mete and Parisa; as well as all our team members. Thank you again for your kind feedback, and we hope to have you back soon for another magnificent stay with us. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…
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