Raffles Singapore 5 stars

Customer review rating (ALL Rating) 4.8/5 3,081 reviews

Best price
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Raffles Singapore - Image 1
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1 Beach Road, 189673 SINGAPORE, Singapore

Description

Hotel extras

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, historically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles Butler service

  • Nine new restaurants and bars with celebrity chef concepts

Our accommodation(s)

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Hotel location

Raffles Singapore

1 Beach Road
189673 SINGAPORE
Singapore

GPS:1.294, 103.855

Telephone
Fax +65 6339 7650

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,081 reviews

TripAdvisor Rating  4.5/5  5,728 reviews

Certificate of excellence 2023

Relaxing and delightful experience!!

TripAdvisor rating 5.0/5

Sue W TripAdvisor review

We had an amazing experience at the Raffles the staff members are extremely friendly. The rooms are spacious and beds are comfortable which is important, also have Dyson blow dryers . We loved the breakfast and the fresh juice was delightful!! The concierge team was helpful with hotel reservations and making sure we never had to stand in the VERY long lines for the Long Bar. The hotel is a tourist stop for pictures and the staff does a great job of keeping the hotel guests the priority and keep visitors from entering past the hotel lobby. I would definitely recommend this hotel not only for its history but its beauty. Love the touch that they name the rooms after the famous stars and royalty that have stayed. Walked by John Wayne’s room on my way to the coffee shop. Check out the hall of fame hallway!!

The hotel is extraordinary

Customer review rating 5.0/5

Fernando D. V. Couples - Confirmed reviews ALL

Charm, impeccable service, feeling good and homy. The class is everywhere. It’s so pleasant and nice. I will be back

ALL ONE COULD ASK FOR.

Customer review rating 5.0/5

D.r.k. Couples - Confirmed reviews ALL

Perfect.

A fabulous stay in this exquisite hotel

Customer review rating 5.0/5

Susan Solo - Confirmed reviews ALL

From the very first second, on pick up at the airport, to the last moment of saying goodbye on departure, this was the most perfect stay at Raffles. The whole experience was truly wonderful; the stunning rooms, the main guest area, restaurants, grounds and every member of staff was fantastic. The attention to detail was beyond anything I've ever experienced in a hotel previously and the whole experience was out of this world!

A few details fell short

Customer review rating 3.5/5

Helen W. Families - Confirmed reviews ALL

Email communication responses leading up to stay were poor and I have to chase numerous times for response. Excellent check-in, amazing room, helpful butler and Clarence by the pool was great. Service at breakfast extremely poor. We were put outside in the lobby area as tiffin room was full. Service was slow, I requested milk numerous times and it never came out, I had to get my own glass and go to cereal area to obtain milk and the staff did not even apologise when I told them this. The staff at the pool area are lovely but they have too many jobs to do (serving behind bar, helping people to beds, laying towels, taking orders, moving umbrellas). An additional person should be stationed by the pool at all times to obtain guests food and drink orders or there should be a button to press for service. I booked prior to the increase in government tax. When I checked out I was surprised that it was a higher amount to what I was confirmed and I was told it was due to this. I understand it is a legal requirement to pay the additional tax but raffles should shoulder this cost for guests that booked prior to the rate change so that guests that booked prior are not affected. Or at the very least, an email should have gone out to all guests advising of the rate change once it was announced so that guests are prepared that they would be paying more for their room than what was originally agreed. Overall a nice stay but some fundamental shortfalls for the price you are paying.

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Other web-users rate our hotel

  • 285 reviews 9.4/10 Location
  • 728 reviews 8.7/10 Room
  • 1,382 reviews 8.8/10 Service
  • 8 reviews 3.3/10 WiFi
  • 411 reviews 9.5/10 Vibe
  • 394 reviews 8.6/10 Amenities
  • 359 reviews 8/10 Food
  • 210 reviews 8.3/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.