Raffles Singapore (Re-opening August 2019) 5 stars

TripAdvisor rating 4.5/5 4,375 reviews
Raffles Singapore (Re-opening August 2019)
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Hotel extras

  • Newly Restored and Re-opening in August 2019, Singapore's iconic heritage hotel

  • Situated in the heart of the city, walking distance to Marina Bay, City Hall, Chinatown, etc

  • All-suite accommodation with 24-hr Raffles Butler Service

  • 10 new restaurants & bars with celebrity chef concepts

  • Home of the original Singapore Sling

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
  • Squash court (Nearby)
Catering
Business services
  • Conventions hotel

Hotel location

Raffles Singapore (Re-opening August 2019)

1 Beach Road
189673
singapore
singapore

Tel: +6563371886

Fax: (+65)63397650

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SINGAPORE CHANGI INTL APT At 18km / 11.18 miles

GPS :1.294, 103.855

Currently, close to our hotel

Raffles Hotel, visit

From 01/01/2018 to 31/12/2019

At 143 m

Singapore Art Museum, visit

From 01/01/2018 to 31/12/2019

At 496 m

Law of the Land, exhibition

From 19/10/2016 to 18/10/2021

At 630 m

Peranakan Museum, visit

From 01/01/2018 to 31/12/2019

At 644 m

Formula 1 2019 "Singapore Airlines" Singapore Grand Prix

From 22/09/2019 to 22/09/2019

At 663 m

Singapore Philatelic Museum

From 01/01/2018 to 31/12/2019

At 709 m

National Museum of Singapore, visit

From 01/01/2018 to 31/12/2019

At 793 m

Singapore Flyer, visit

From 01/01/2018 to 31/12/2019

At 989 m

Orchard Road, visit

From 01/01/2018 to 31/12/2019

At 2.1 km

East Coast Park, walk

From 01/01/2018 to 31/12/2019

At 10 km

Our accommodations

Each of the typical suites is divided into four rooms: a parlour and dining area leads through to the bedroom and beyond to a dressing room and ensuite bathroom. Natural sunlight filters in through the verandah windows. All windows can be opened to let fresh air into the room.

Studio Suite King

  • Max. number of persons: ‌2
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

State Room Suite King

  • Max. number of persons: ‌3
  • Area: From 67
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Courtyard Suite King

  • Max. number of persons: ‌3
  • Area: From 58
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Palm Court Suite King

  • Max. number of persons: ‌3
  • Area: From 70
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Personality Suite King

  • Max. number of persons: ‌3
  • Area: From 58
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

1 Bedroom Residence King

  • Max. number of persons: ‌3
  • Area: From 120
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Promenade Suite King

  • Max. number of persons: ‌3
  • Area: From 85
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

1 Bed Grand Hotel King

  • Max. number of persons: ‌3
  • Area: From 105
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

1 Bed Presidential King

  • Max. number of persons: ‌3
  • Area: From 190
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Studio Suite 2 Doubles

  • Max. number of persons: ‌4
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

State Room Suite 2 Doubles

  • Max. number of persons: ‌4
  • Area: From 67
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Courtyard Suite 2 Doubles

  • Max. number of persons: ‌4
  • Area: From 58
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Palm Court Suite 2 Doubles

  • Max. number of persons: ‌4
  • Area: From 70
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Personality Suite 2 Doubles

  • Max. number of persons: ‌4
  • Area: From 58
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

2 Bedroom Residence 2 King

  • Max. number of persons: ‌6
  • Area: From 120
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

2 Bed Grand Hotel 2 King

  • Max. number of persons: ‌6
  • Area: From 150
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

2 Bed Grand Hotel 1 King 2 Doubles

  • Max. number of persons: ‌6
  • Area: From 150
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

2 Bed Presidential 2 King

  • Max. number of persons: ‌6
  • Area: From 260
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our guest reviews for
Raffles Singapore (Re-opening August 2019)

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

1,477 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

4,375 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Memorable, would love to return when it's fully open.

Customer review rating 4.8/5

Mrb Couples - 29/06/2019 AccorHotels certified review

The attentiveness of the staff was incredible, if not a bit overwhelming. The breakfast was fabulous. The staff worked so hard to make our stay perfect with sightseeing itineraries based upon our interests. I had done lots of research before coming and brought all of my print outs which our butler put into an itinerary. Also, the best restaurant recommendation - Violet Oon.

Superb

Customer review rating 4.8/5

Gk S. Solo - 28/06/2019 AccorHotels certified review

All the staff and butlers could not have done more to make my stay wonderful. The accommodations were excellent.

Memorable. Butler Chloe was amazingly thoughtful, w my hot water in the room, drawing warm bath w flowers ready when we got back from dinner.

Customer review rating 4.8/5

Adel L. Couples - 24/06/2019 AccorHotels certified review

One of the best hotels ever! The people and the detail are extraordinary!

Room for Improvement

Customer review rating 4.8/5

Maarten B. Couples - 17/06/2019 AccorHotels certified review

Understand it was a pre-opening night but that cannot be an excuse. Much was made of the butler service but at any time when we called for one, there was no reaction/reply I announced that my wife was arriving, yet she was told to take the back entrance When she came round a 2nd time, I went to pick her up from the arrival area and no one came to say hello while at least 6 staff were busy mulling over another couple. My wife is Singaporean Chinese and the big wish is: please do treat your own countrymen with at least as much respect as you do foreign visitors Water in the shower/sink did not get warm. Even after some 10 minutes of running the tap. So much for water conservancy The room and renovations are well done. Looking forward to the new restaurant openings The staff was professional and friendly enough. The chief butler came out to discuss the issues with us and she did pro-actively offer some ways to compensate us

Great Hotel with excellent staff

Customer review rating 4.8/5

Stepen M. Couples - 15/06/2019 AccorHotels certified review

Great facility & great staff, especially considering you're not officially open. Would have liked to see electrical outlet in bathroom for hair dryer, etc. Lights were a little complicated and it would have been nice to have some operating info on them.

Everything was great, Butler, room, and breakfast

Customer review rating 4.8/5

Anonymous Couples - 09/06/2019 AccorHotels certified review

We loved it. No improvement necessary or possible.

Superb

Customer review rating 4.8/5

Virginia Families - 03/01/2018 AccorHotels certified review

Staying at Raffles felt like coming home. Our room was beautiful and the staff were ever attentive but never intrusive.

Satisfied as you had notified the agent of the alteration work.

Customer review rating 4.8/5

Alan B. Families - 28/12/2017 AccorHotels certified review

Very pleased with the service of the management team, and the trip which was organised for us with car and guide. Our room allocation was extremely good, service in the room excellent. Only criticism was the food on our final night. The selection for eating was very limited, most of what was on the menu was actually not available, due to the imminent closure. Eating in the long-bar was not a great experience. We felt very welcome and were made to feel like our business mattered. thank you

Stayed just before the complete closure for the refurbishment

Customer review rating 4.8/5

Patrick B. Couples - 20/12/2017 AccorHotels certified review

Debated whether to stay in Raffles as we knew the hotel was only partially open. However we were persuaded to book by a much cheaper rate than we paid last year when the hotel was fully open. Certainly a lessor experience but the suite was all we expected and love and the fewer staff were all excellent and ever helpful. Looking forward to coming in 2018 to see the full glory of the refurbishment - hope we can still afford it!

Dear Mr. B., I trust you had a safe and pleasant journey back home following your recent visit. Thank you very much for residing with us recently and for taking the time to complete our guest satisfaction survey. The team and I are very pleased to learn that you enjoyed your time with us and we are now looking forward to welcoming you back. Your kind words, ratings and feedback have been shared with the hotel teams and everybody was most grateful to hear your comments. Mr. B., thank you once again for your feedback. Should there be anything that I may assist you with further at this moment, please do not hesitate to contact me directly. We hope to have the pleasure to welcoming you back home in near the future. Kind regards, Massimo Moreschini Executive Assistant Manager, Rooms Raffles Singapore, 1 Beach Road Singapore 189673, Singapore T +6… F +6… E Ma… raffles.com/Singapore

Lovely staff and homely atmosphere.

Customer review rating 4.8/5

Jackie T. Couples - 16/12/2017 AccorHotels certified review

We throughly enjoyed our stay. The staff were very friendly and helpful. Great food and homely feel. Would have given a 10 but for the renovations going on at the time, which meant much of the hotel was closed off. Though it might have been a less homely feel if it had been fully open.

Dear Ms. T., I trust you had a safe and pleasant journey back home following your recent visit. Thank you very much for residing with us recently and for taking the time to complete our guest satisfaction survey. The team and I are very pleased to learn that you enjoyed your time with us and we are now looking forward to welcoming you back. Your ratings and feedback have been shared with the hotel teams and everybody was most grateful to hear your comments. Ms. T., thank you once again for your feedback. Should there be anything that I may assist you with further at this moment, please do not hesitate to contact me directly. We hope to have the pleasure to welcoming you back home in near the future. Kind regards, Massimo Moreschini Executive Assistant Manager, Rooms Raffles Singapore, 1 Beach Road Singapore 189673, Singapore T +6… F +6… E Ma… raffles.com/Singapore

Under Unexpected Refurbishment but compensated by Excellent Service

Customer review rating 4.8/5

Adrian K. Couples - 15/12/2017 AccorHotels certified review

We arrived to the surprise and disappointment that most of the hotel was cordoned off awaiting imminent refurbishment, shutting down the day after we left. As such the pool/spa, Long Bar and gardens - all features we had been looking forward to enjoying in our first stay at Raffles, were unavailable. However the staff were very understanding and did their best to make up for it, offering complementary breakfast during our stay and allowing us to keep the room on our last day with a late flight. We hope the refurbishment doesn't change the historic character of the hotel too much

Dear Mr. K., I trust you had a safe and pleasant journey back home following your recent visit. Thank you very much for residing with us recently and for taking the time to complete our guest satisfaction survey. The team and I are very pleased to learn that you enjoyed your time with us and we are now looking forward to welcoming you back. Your ratings and feedback have been shared with the hotel teams and everybody was most grateful to hear your comments. Mr. K., thank you once again for your feedback. Should there be anything that I may assist you with further at this moment, please do not hesitate to contact me directly. We hope to have the pleasure to welcoming you back home in near the future. Kind regards, Massimo Moreschini Executive Assistant Manager, Rooms Raffles Singapore, 1 Beach Road Singapore 189673, Singapore T +6… F +6… E Ma… raffles.com/Singapore

OLD IS GOLD

Customer review rating 4.8/5

Nita B. Couples - 13/12/2017 AccorHotels certified review

It reminded me of colonial stuff which was just as I hoped it would, so a great success.

Dear Ms. B., I trust you had a safe and pleasant journey back home following your recent visit. Thank you very much for residing with us recently and for taking the time to complete our guest satisfaction survey. The team and I are very pleased to learn that you enjoyed your time with us and we are now looking forward to welcoming you back. Your kind words, ratings and feedback have been shared with the hotel teams and everybody was most grateful to hear your comments. Ms. B., thank you once again for your feedback. Should there be anything that I may assist you with further at this moment, please do not hesitate to contact me directly. We hope to have the pleasure to welcoming you back home in near the future. Kind regards, Massimo Moreschini Executive Assistant Manager, Rooms Raffles Singapore, 1 Beach Road Singapore 189673, Singapore T +6… F +6… E Ma… raffles.com/Singapore

RELAXING

Customer review rating 4.8/5

Daryl G. G. Couples - 12/12/2017 AccorHotels certified review

Lovely staff, very enjoyable stay,

Dear Mr. G., I trust you had a safe and pleasant journey back home following your recent visit. Thank you very much for residing with us recently and for taking the time to complete our guest satisfaction survey. The team and I are very pleased to learn that you enjoyed your time with us and we are now looking forward to welcoming you back. Your kind words, ratings and feedback have been shared with the hotel teams and everybody was most grateful to hear your comments. Mr. G., thank you once again for your feedback. Should there be anything that I may assist you with further at this moment, please do not hesitate to contact me directly. We hope to have the pleasure to welcoming you back home in near the future. Kind regards, Massimo Moreschini Executive Assistant Manager, Rooms Raffles Singapore, 1 Beach Road Singapore 189673, Singapore T +6… F +6… E Ma… raffles.com/Singapore

Unobtrusive and attentive service that is unparalleled.

Customer review rating 4.8/5

Dr K. R. Couples - 08/12/2017 AccorHotels certified review

The staff at the Raffles Hotel Singapore are superb. They make the hotel what it is, and Noeleen and I sincerely hope that this will continue once the renovations are completed. We hope to see all of the old hands back at their posts in due course.

Dear Mr. R., I trust you had a safe and pleasant journey back home following your recent visit. Thank you very much for residing with us recently and for taking the time to complete our guest satisfaction survey. The team and I are very pleased to learn that you enjoyed your time with us and we are now looking forward to welcoming you back. Your kind words, ratings and feedback have been shared with the hotel teams and everybody was most grateful to hear your comments. Mr. R., thank you once again for your feedback. Should there be anything that I may assist you with further at this moment, please do not hesitate to contact me directly. We hope to have the pleasure to welcoming you back home in near the future. Kind regards, Massimo Moreschini Executive Assistant Manager, Rooms Raffles Singapore, 1 Beach Road Singapore 189673, Singapore T +6… F +6… E Ma… raffles.com/Singapore

A historic property but a disapointing stay

Customer review rating 4.8/5

Trevor T. Business - 08/12/2017 AccorHotels certified review

I wish I had known the hotel was partially closed. Our room was tired. The service and amenities were not to the level I expected.

Dear Mr. T., I trust you had a safe and pleasant journey back home following your recent visit. Thank you very much for residing with us recently and for taking the time to complete our guest satisfaction survey. The team and I are disappointed to learn that your recent stay fell short of your expectations and that you experienced shortcomings in our amenities and level of service. Please rest assured that your feedback has been shared with the team who was appreciative to hear from your comments and concerns. In addition we take note of your comments made in regards to the restoration works which scope was not made more clear to you at the time of booking by your travel agency. Please accept our sincere apologies for what transpired. Raffles Hotel Singapore has played an integral role in the history of modern Singapore since 1887 for more than one hundred years with our last refurbishment dated back to 1991; it is now time to give the Grand Dame a well-deserved restoration and I truly hope we will have the pleasure to welcome you back after the reopening so to that you may enjoy the full experience. Mr. T., thank you once again for your feedback. Should there be anything that I may assist you with further at this moment, please do not hesitate to contact me directly. We hope to have the pleasure to welcoming you back home in near the future. Kind regards, Massimo Moreschini Executive Assistant Manager, Rooms Raffles Singapore, 1 Beach Road Singapore 189673, Singapore T +6… F +6… E Ma… raffles.com/Singapore
Customer review rating 4.8/5

Kevin P. Couples - 06/12/2017 AccorHotels certified review

Professionally executed.

Dear Mr. P., I trust you had a safe and pleasant journey back home following your recent visit. Thank you very much for residing with us recently and for taking the time to complete our guest satisfaction survey. The team and I are very pleased to learn that you enjoyed your time with us and we are now looking forward to welcoming you back. Your kind words, ratings and feedback have been shared with the hotel teams and everybody was most grateful to hear your comments. Mr. P., thank you once again for your feedback. Should there be anything that I may assist you with further at this moment, please do not hesitate to contact me directly. We hope to have the pleasure to welcoming you back home in near the future. Kind regards, Massimo Moreschini Executive Assistant Manager, Rooms Raffles Singapore, 1 Beach Road Singapore 189673, Singapore T +6… F +6… E Ma… raffles.com/Singapore

No pool, no amenities. Construction site.

Customer review rating 4.8/5

Pavo W. Business - 06/12/2017 AccorHotels certified review

I arrived to a construction site. No grand entrance. Nobody told me this was the case. I was told if I crossed the busy road I could use another hotel’s pool? I paid $2,000 for three nights. I want a total refund. Disgraceful. I have stayed at Raffles in the past but this was deceptive and dishonest.

Dear Mr. W., I trust you had a safe and pleasant journey back home following your recent visit. Thank you very much for residing with us and for taking the time to complete our guest satisfaction survey. The team and I are disappointed to learn that your recent stay fell short of your expectations. Please rest assured that your feedback has been shared with the team who was appreciative to hear from your comments and concerns. We take note of your comments made in regards to the restoration works which scope were not made more clear to you at the time of booking by your travel agent. Please accept our sincere apologies for what transpired but I wanted to assure you that the hotel restoration timeline had been shared with your travel agency as our intention was always to be open and transparent. Mr. W., while we do understand that the by you described experience has marred your overall perception of Raffles Hotel Singapore as a first class service provider, I do hope that you believe in our commitment for improvement. On your next visit to Singapore may I ask that you please permit us to welcome you back and for me to offer you two complimentary night stay with breakfast and airport roundtrip pick up and if you do so, that you will make your reservation through me so that I can personally oversee the arrangements. Thank you once again for your feedback. We truly hope to have the pleasure to welcoming you back home but for now, I wish you and your loved ones a Merry Christmas and a Happy New Year! Kind regards, Massimo Moreschini Executive Assistant Manager, Rooms Raffles Singapore, 1 Beach Road Singapore 189673, Singapore T +6… F +6… E Ma… raffles.com/Singapore

Great guest experience and made to feel special.

Customer review rating 4.8/5

Arthur R. Couples - 05/12/2017 AccorHotels certified review

From pre check in to leaving in the taxi every need was thought through. Your staff is extremely attentive and worked to make our stay one to remember

Dear Mr. R., I trust you had a safe and pleasant journey back home following your recent visit. Thank you very much for residing with us recently and for taking the time to complete our guest satisfaction survey. The team and I are very pleased to learn that you enjoyed your time with us and we are now looking forward to welcoming you back. Your kind words, ratings and feedback have been shared with the hotel teams and everybody was most grateful to hear your comments. Mr. R., thank you once again for your feedback. Should there be anything that I may assist you with further at this moment, please do not hesitate to contact me directly. We hope to have the pleasure to welcoming you back home in near the future. Kind regards, Massimo Moreschini Executive Assistant Manager, Rooms Raffles Singapore, 1 Beach Road Singapore 189673, Singapore T +6… F +6… E Ma… raffles.com/Singapore

Best in class

Customer review rating 4.8/5

Jacob Solo - 04/12/2017 AccorHotels certified review

Service was as attentive as it was consistent. Only two gripes was that the billard room allegedly was unable to take in reservation even for its hotel guests and that staff on shift at the reception during checkout were not as enthusiastic as the staff handling my check-ins. Seemed to be more intuitive with western guests.

Dear Mr. T., I trust you had a safe and pleasant journey back home following your recent visit. Thank you very much for residing with us recently and for taking the time to complete our guest satisfaction survey. The team and I are pleased to learn that you enjoyed your time with us overall and we are now looking forward to welcoming you back. Your ratings and feedback have been shared with the hotel teams and everybody was most grateful to hear your comments. Mr. T., thank you once again for your feedback. Should there be anything that I may assist you with further at this moment, please do not hesitate to contact me directly. We hope to have the pleasure to welcoming you back home in near the future. Kind regards, Massimo Moreschini Executive Assistant Manager, Rooms Raffles Singapore, 1 Beach Road Singapore 189673, Singapore T +6… F +6… E Ma… raffles.com/Singapore

Great Stay at Raffles

Customer review rating 4.8/5

William P. Business - 02/12/2017 AccorHotels certified review

Had a great stay, About 3 days on the way and another 3 days on return. Staff are very nice, friendly and remember your name. A nice touch. Nothing seems to much trouble.

Dear Mr. P., I trust you had a safe and pleasant journey back home following your recent visit. Thank you very much for residing with us recently and for taking the time to complete our guest satisfaction survey. The team and I are very pleased to learn that you enjoyed your time with us and we are now looking forward to welcoming you back. Your kind words, ratings and feedback have been shared with the hotel teams and everybody was most grateful to hear your comments. Mr. P., thank you once again for your feedback. Should there be anything that I may assist you with further at this moment, please do not hesitate to contact me directly. We hope to have the pleasure to welcoming you back home in near the future. Kind regards, Massimo Moreschini Executive Assistant Manager, Rooms Raffles Singapore, 1 Beach Road Singapore 189673, Singapore T +6… F +6… E Ma… raffles.com/Singapore
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