Hotel - Raffles Hotel Le Royal
Raffles	 Hotel Raffles	 Hotel

Raffles Hotel Le Royal

4.6/5 752 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking
    • Parking - Valet On Request
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Outdoor playground for children
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Squash court

Catering

  • 3 restaurant(s)
  • 2 bar(s)

Business services

  • 9 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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No shows will be subject to a penalty.

Hotel location

Our rooms

Raffles Hotel Le Royal showcases Cambodian charm and elegance. Each of the spacious 175 guestrooms, apartments and suites are tastefully appointed with Cambodian objet d'art style furnishings. Interconnecting rooms are available on request.

  • 175 rooms
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Manual temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Jacuzzi
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 752 reviews

Our guest reviews for Raffles Hotel Le Royal

100% genuine reviews from our guests

Find out more
Jennifer L. Friends - 08/10/2018 AccorHotels certified review
« Great staff and gorgeous hotel :) »

We enjoyed the hotel. One of the receptionist , Yem, was especially helpful. She went above and beyond for us during our stay.

Eugene Solo - 08/10/2018 AccorHotels certified review
« Gracious »

Loved the getting at the front door by the GM Olivier. Loved the spacious room and the balcony facing the pool though the accessories could be better. Loved the special touches such as suntan lotion at the pool and the Moet for breakfast. Loved the care and cleanliness e.g the gorgeous corridor leading to my room. Disappointed with the shops... Not classy enough. Like to are an art gallery n antique store. Was neglected in the bar so left without a drink.

Jonathan Couples - 05/10/2018 AccorHotels certified review
« Fantastic, attentive service throughout the stay. »

Lovely. Greeted warmly, all requests and orders dealt with effectively, efficiently and with a smile. Combining with a great breakfast, comfortable room and lovely garden... It was hard to find fault.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.

Carlyle A. T. Business - 01/10/2018 AccorHotels certified review
« Emeritus Professor »

I only spent two nights to attend a conference. The staff at the door, check in counter, in lobby, lobby bar, at breakfast restaurant, were all first rate, helpful, and courteous. No complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager

Lawrence Z. Solo - 30/09/2018 AccorHotels certified review
« Satisfaction from check in to check out »

All was great especially the services of Mr. Sopheap Som!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We are delighted to hear your stay with us was an enjoyable one. Thank you for taking the time to share in detail about your recent stay and experience with us. I will personally share your praise with the team especially our Head butler, Sopheap Som, who will be very proud to hear that he could be part of making your stay an even more memorable one . Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back in the near future at our Historical Hotel. From the Cultural Heart of Phnom Penh, Warm regards. Dennis de Groot Hotel Manager

A C. Business - 26/09/2018 AccorHotels certified review
« Old World Luxury in Cambodia »

Very pleasant overall - felt more than pampered. Bed and pillows perfect for relaxation, room supplies plentiful including a spacious work desk! High ceiling fan a plus! No need for Air conditioning actually but still available. Hotel interior in 7 star condition!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Dennis de Groot Hotel Manager

Sang Business - 22/09/2018 AccorHotels certified review
« Good »

Meet minimum requirements

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager

Matthew C. Business - 19/09/2018 AccorHotels certified review
« Mr »

Great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager

Valentin W. Business - 17/09/2018 AccorHotels certified review
« Charming stay »

Had a great short stay at Raffles Phnom Penh, very comfortable Always a pleasure to enjoy a good gin at the Elephant Bar and a cozy Lunch Will definitely be back ! Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Bonjour! We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Dennis de Groot Hotel Manager

Anonymous Friends - 09/09/2018 AccorHotels certified review
« interesting »

The hotel was what I expected - beautiful architecture. The main Manager (Dutch gentleman) was great and has a difficult job with a country that is trying to open up with cultural differences & understanding as none of the staff have ever travelled outside of their country

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr & Mrs. C., Thank you for taking the time and trouble to complete a survey following your recent stay at Raffles Le Royal. At Raffles we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion in certain areas; please allow me to express my sincere apologies, on a positive note, we are glad that you choose to spend your memorize occasion being your birthday with us, noting we spoke at length during your time with us, and more so that I had the privileged to converse face to face with your kind selves on the short comings. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to the Kingdom of Cambodia here at the Raffles Le Royal in the near future. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on de… . Yours sincerely, Dennis de Groot Hotel Manager

Oz's T. Business - 05/09/2018 AccorHotels certified review
« Another great stay at the Raffles Le Royal »

As always I had a very comfortable stay at the Raffles. Friendly and helpful service where everybody knows your name. When I am in Phnom Penh there is nowhere else I would prefer to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager

Kavita S. Families - 31/08/2018 AccorHotels certified review
« Mrs Kavita S. »

Disappointing ! The Hotel hasn’t kept up with the trend of vegetarianism and vegan foods The staff had no idea on what we wanted - the chef couldn’t give us more than boiled veg and rice . We didn’t expect this from a luxury brand and were very disappointed They tried again at breakfast after id mentioned we were vegan Again we got veg and rice !!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Family S., Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies on the vegan shortcomings. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the trend of Vegan foods and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis de Groot Hotel Manager.

Daniel T. Business - 30/08/2018 AccorHotels certified review
« Warm hospitality, staff with smiley faces! »

Pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, noting we have had various email contact addressing further feed back points which you so rightfully expressed,. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis de Groot Hotel Manager

Anthony R. Couples - 30/08/2018 AccorHotels certified review
« Exceptional service and experience »

Excellent. All staff very friendly and the Elephant bar superb

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your recent stay at Raffles hotel Le Royal. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Raffles Le Royal in the near future. Yours sincerely, Dennis de Groot Hotel Manager

Alex Couples - 24/08/2018 AccorHotels certified review
« Good but past it's prime »

The service was great however the hotel itself has seen better days. Just as the Raffles in Singapore is currently being gut renovated, the same needs to be done in Cambodia. You can clearly tell they are trying to keep it together and have made many smaller repairs over the years and even some larger ones but not to the extent that the hotel needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly could I be of any further assistance. Sincerely, Dennis de Groot Hotel Manager

Tracy L. Business - 20/08/2018 AccorHotels certified review
« pleasant and professional »

As always, I had a wonderful visit. I was greeting with a warm welcome by the staff and my room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager

Santiago C. Solo - 20/08/2018 AccorHotels certified review
« A classic touch »

Staying at a Raffles is an old days experience of luxury. Nice relaxed experience, with outstanding service, nice restaurants and a lovely swimming pool. I enjoyed Le Royal tasting menu and Elephant bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Castelo, We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Dennis de Groot Hotel Manager

Teejay Business - 16/08/2018 AccorHotels certified review
« Relaxing Stay »

I have stayed here several times already and it has always been relaxing. The staff are so friendly, the sleep experience is great and the pool view is simply amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team, more so on the friendly team and great sleep experience noting we have recently changed out our mattresses in all our guest rooms. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager

Greg P. Couples - 12/08/2018 AccorHotels certified review
« A wonderful stay in a wonderful place. »

Both my wife Cathy and I had a fantastic stay at your hotel. The décor of the hotel, the quality of the service, the friendliness and helpfulness of the staff and the food and beverage offering was the best we have experienced to date.

Khun C. Business - 10/08/2018 AccorHotels certified review
« Incredible »

So elegant and the biggest smiles from any hotel staff I have ever seen. Gorgeous welcome and everyone made me feel at home. Such gracious and genuine service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement and give them further bigger smiles to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager

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