Hotel - Raffles Hotel Le Royal
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Raffles	 Hotel

Raffles Hotel Le Royal

92 Rukhak Vithei Daun Penh  Sangkat Wat Phnom 
  PHNOM PENH
CAMBODIA

Based on 380 reviews
AccorHotels Rating Based on 380 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking
    • Parking - Valet On Request
    • Well-lit parking
  • Accessible bathroom
  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking
    • Parking - Valet On Request
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Squash court (Paying, Nearby)

Catering

  • 3 restaurant(s)
  • 2 bar(s)

Business services

  • 9 meeting room(s)
See all services

Hotel location

Our rooms

Raffles Hotel Le Royal showcases Cambodian charm and elegance. Each of the spacious 175 guestrooms, apartments and suites are tastefully appointed with Cambodian objet d'art style furnishings. Interconnecting rooms are available on request.

  • 175 rooms
    • Turn down service
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Manual temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Jacuzzi
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 380 reviews

Our guest reviews for Raffles Hotel Le Royal

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Richard O. Business - 18/09/2017
« Consistently great »

Back at Le Royal after a 5 year break, nothing has changed. How the Le Royal team can keep consistent greatness year in and year out is beyond me. Its simply the best hotel I have stayed at. Four Seasons, Peninsula etc etc can never copy the mix of old and contemporary that Le Royal has.

AccorHotels certified review
Caroline T. Couples - 15/09/2017
« Very good »

Staff very good. Room lovely though bed very hard and we did have to ask for a mattress softener. Elephant bar very nice.

AccorHotels certified review
Lawrence A. Z. Solo - 14/09/2017
« ANOTHER wonderful stay! »

Appreciate everything about Le Royal including your business center which is handy if you don't wish to communicate via a cramped smartphone all the time. One suggestion? Place a large clock one the wall of the snack bar alcove at the end of the large swimming pool. Protected from the weather, it would give all us swimmers and sun bathers an idea of the time.

AccorHotels certified review
Antonio J. E. M. Business - 13/09/2017
« Colonial Luxury Experience »

From the moment I stepped inside the building, till the day I left at the reception, I felt the warmth and care of every staff of this beautiful and grand hotel. Yes, it is a classic but well appointed and solid infrastructure that sits right at the center of the city. The choice of food was plenty, the gardens are well kept, and the room is just as welcoming to any tired businessman. I also appreciated the short conversations I would have with many of the staff -- from Borey at the main reception, to Sophia at Cafe Monivong, to all the waiters, butlers, waitresses and managers who made my stay memorable. I will be back for more business in Phnom Penh and I will definitely be back at Raffles le Royale! Until then, I will just have to savor the memories with me until my next visit... :-)

AccorHotels certified review
Anonymous Families - 12/09/2017
« Beautifully decorated hotel with very helpful staff »

Stayed 2 nights with my parents and 10 year old Son. Staff were very attentive and helpful. Enjoyed the tranquility of the hotel too. Was abit disappointed that the rooms were facing front instead of garden/pool, but did not request for change. Arranged room service and was very happy with the thoughtfulness to serve desserts separately at a later time.

AccorHotels certified review
Suzie (. M. R. N. Solo - 09/09/2017
« Absolutely Stunning »

I have had the pleasure of staying in many wonderful hotels over the years. This was my first Raffles and I certainly hope it won't be the last. Everything was perfect. From the moment the front door was opened and I was whisked inside to take a seat whilst the check in process was completed right to the moment I checked out and waved goodbye to the staff. By the way sitting down whilst being checked in with a cold welcoming drink I felt as if I was being welcomed into a friends home. My room was large and comfortable with everything I could possibly need. Internet is fabulous. I had no problems logging in and no black spots around the hotel. Meal choices were excellent. Pool was fabulous and the staff so professional but friendly. I don't know how they all remembered me by name.

AccorHotels certified review
Anonymous Families - 06/09/2017
« Lovely hotel in need of renovations »

Nice service. Very friendly. Poolside was relaxing. Very, very hard bed. Old room, small bathroom

AccorHotels certified review
Rachael B. Families - 06/09/2017
« Wonderful time - fabulous, warm and caring staff »

Wonderful from the moment we arrived we were very well looked after especially the kids. We did have to ask for more towels a couple of times but they were quickly delivered. We also were not made aware that cancelling the sunset cruise due to rain would lead to a cancellation fee. I think concierge were unaware too though and they will know for next time. The recommendation for the dancing at the National Museum was a very good one.

AccorHotels certified review
Sara R. Business - 05/09/2017
« Wonderful »

The staff were lovely and I enjoyes the Spa and pool facilities

AccorHotels certified review
Peterg Couples - 04/09/2017
« Memorable stay at the Raffles Phnom Penh »

Wonderful staff and service. Lovely room with balcony overlooking the leafy quadrangle and swimming pool. Had a relaxing stay at hotel. Excellent cocktails at the Elephant Bar. Wide variety of cocktails to try especially during happy hours and friendly staff who gave insightful details about the cocktails. The concierge gave excellent service. The full day private tour with an English speaking guide recommended by the concierge is excellent.

AccorHotels certified review
Yang L. Business - 02/09/2017
« home at PP »

this is 2nd time i stayed with Raffles , all the staffs are amazing . they do really providing the best service to make every guests feel like coming back to home. it will be always my 1st choice in Cambodia.

AccorHotels certified review
Penpen Business - 01/09/2017
« Very traditional luxury stay »

Ver nice breakfast, room and reception areas. Quiet and relaxing atmosphere with spacious settings. However, cleaning needs to be improved. Tea bag which I used was thrown in the toilet. When I came back I was able to see the toilet is almost clogged because of it.

AccorHotels certified review
Pamela O. Solo - 31/08/2017
« An oasis in the city »

Impressed with the impeccable service and feeling rejuvenated upon leaving. The best room service, when the staff set up the dinner on the table rather than leaving in the tray.

AccorHotels certified review
Laura Business - 31/08/2017
« Even if working during that short stay, i felt relax and comfortable once in the hotel »

Had been a good experience, and for sure i would recommend it and book it for next trips. Had been great

AccorHotels certified review
Kevin Families - 31/08/2017
« 4 day stay »

Great hotel, with exceptionally friendly staff

AccorHotels certified review
Pam Couples - 30/08/2017
« Fantastic »

Staff are amazing. Great service.

AccorHotels certified review
Brandon M. Business - 29/08/2017
« Another great visit at the Raffles. »

Thank you for another wonderful stay at the Raffles. I always enjoy staying with you when I travel to Phnom Penh on business travel. The staff was friendly as always, especially in the breakfast restaurant, Elephant Bar, and at the front desk. I especially appreciate the late check out on Friday.

AccorHotels certified review
Walt Business - 22/08/2017
« We felt at home »

Everyone made us feel very welcome. Accommodations are lovely, the food is delicious, and the staff is extravagantly helpful. My only quibble is that the piano player in the Elephant Bar can be a little exuberant. If he could be spelled from time to time by the fellow who plays the marimba-like instrument in the atrium (sorry I don't know the name) it would be wonderful.

AccorHotels certified review
Kate Business - 20/08/2017

I had a fantastic stay! The staff was extremely attentive and friendly and the service was top notch.

AccorHotels certified review
Kelly Business - 17/08/2017
« Wonderful staff and historical ambiance, but renovations sorely needed »

The staff could not have been more pleasant and helpful, and the public areas and restaurants are lovely. However, the sleeping rooms require urgent renovation and upgrading to meet the brand standard. In the first room I was assigned (388), the bathroom tiles were in terrible shape. It was not a housekeeping problem - the grout on the walls and floor and the metal around the shower enclosure were rusty and marked with black mildew and calcium deposits. I don't require perfection, but I should not need to wear flip-flops in the shower at a 5-star hotel (or frankly even at a 2-star place!). That first room also had a bad smell of unknown cause. When I complained the next morning, the staff was very nice about moving me across and down the hall a bit to room 377. That room smelled fine and the bathroom was in better shape, though still needing some improvement in the grout and tile area. At least it wasn't so bad that I needed shower shoes. The staff did follow up to make sure I was satisfied with the move and I was, so that was the end of it. When I went to the spa (the services were marvelous), I also found that one of the showers in the ladies' locker room was absolutely disgusting, with the grout on the wall tiles mostly covered in black mildew. This needs immediate attention! I really hope the hotel can renovate its rooms and the locker room showers, as there is so much positive here at this property, especially the level of service from the staff. Mr. Sokha of the concierge desk was extremely helpful with our daily car service needs, and Ms. Pagna in the spa is an outstanding massage therapist. As it is now though, unless renovations are done, unfortunately I would probably not return to this property if I make another trip to Phnom Penh.

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