Hotel - Raffles Grand Hotel d'Angkor
Raffles	 Hotel Raffles	 Hotel

Raffles Grand Hotel d'Angkor

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4.7/5 485 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Well-lit parking
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Outdoor playground for children
  • Golf  (Nearby)
  • Tennis
  • Bicycle hire facilities  (Nearby)

Catering

  • 3 restaurant(s)
  • 3 bar(s)

Business services

  • 3 meeting room(s)
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Hotel location

Our rooms

Raffles Grand Hotel d'Angkor epitomises Cambodian charm and elegance. Each of the spacious 119 guestrooms, suites and villas are tastefully appointed with Cambodian object d'art style furnishings some retained from when the hotel opened its doors in 1932.Every room has stunning views of either the magnificent pool or the expansive gardens and many boast balconies to take in the view and fresh air.

  • 119 rooms
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Jacuzzi
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 485 reviews

Our guest reviews for Raffles Grand Hotel d'Angkor

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Anonymous Couples - 11/01/2018
« the spa area and in particular the 2 girls that did our massage. Delightful and very professional. Worth the stay just for the massage! »

The hotel is an oasis in the busy city life. All the personel are lovely and kind and friendly. The Cambodian people are really the nicest people in the world. To improve: the mattresses on the sun beds by the pool are stained so that they look dirty the striped towels are too short so they do not cover the entire length of the sun bed oure bathrrom in room 161 was not as one would expect from this level of hotel. The basin was cracked and the area on the floor near the bath tub was mouldy

AccorHotels certified review
Jw Couples - 05/01/2018
« Exceptional service and staff »

Had a wonderful and magical experience made possible by your staff - from the General Manager (who appeared to be everywhere and who was a fine example of leadership - always making sure the guest's experience is maximized) to Mr. Premory (spelling?) who greeted us every morning at breakfast and Dany who cheerfully mastered egg/noodle station like a symphony conductor. Every restaurant, housekeeping, poolside experience we had was top notch because of your fine people. The New Year's Eve party was one we all agreed was a once in a lifetime experience. Thank you for your attention to detail and service making us feel so very special.

AccorHotels certified review
Anonymous Couples - 04/01/2018
« Beautiful classic hotel with grand spaces »

Enjoyed our first Raffles stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you very much for staying with us at Raffles Grand Hotel d'Angkor. We are delighted to know that you had a wonderful time spent in our heritage hotel and we hope that those beautiful memories would bring you back here again on your future retreat. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

AccorHotels certified review
Irene S. Couples - 04/01/2018
« 19th century charm with 21st century conveniences and perfect service »

Everything was perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander Shaland, Thank you very much for your incredibly kind comments. It is truly a pleasure for us to hear that you’ve thoroughly captivated with the old world charm of our storied hotel. Moreover, we are very happy to know that our efforts to provide superior service and hospitality were very much appreciated. We looking forward to the next opportunity of welcoming you back for many more visits to come. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

AccorHotels certified review
Anonymous Couples - 03/01/2018
« Great stay at the original hotel in Siem Reap »

The staff was wonderful - helpful, kind, and always available when needed for questions. The pool, which was much needed after a hot day exploring temples, was a nice place to lay and enjoy the outdoors without feeling like you are in the middle of a city. The food was excellent as well!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carrie, It’s great to know that your visit to the Raffles Grand Hotel d’Angkor was relaxing and enjoyable and we thank you for your remarkable comment about the food, pool and most especially, your kind words about our staff. We will be sure to pass on your comment to our team. We are genuinely happy that you were happy and we hope we will be able to welcome you back again soon. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

AccorHotels certified review
Anonymous Couples - 02/01/2018
« Strange mixture of highs and lows »

Beautiful colonial building and complex, with staff to match. Unfortunately our room did not prove to have the same impact. The aircon was so noisy we had to turn it off to attempt to sleep. There was also an unpleasant odour along the accommodation wing which was a pleasure to get away from. The lack of sleep for both my husband and I had a negative impact on our stay.

AccorHotels certified review
Dr. R. T. Couples - 02/01/2018
« Excellent focus on customers satisfaction »

We were impressed with 1. A Well appointed suite 2. Highly courteous staff. 3. A relaxing environment in the Elephant bar 4. Very supportive Concierge Our overall experience has given us a reason to stay in the same hotel whenever we come again to Cambodia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Rajgopal Thirumalai, Thank you very much for sharing your kind comment of your stay experience at Raffles Grand Hotel d'Angkor. It has been our pleasure having you stay with us and it make us very happy to hear that you had an enjoyed your time relaxing at the Elephant Bar and we are more than happy to hear that you were impressed with our service provided by our colleagues and most especially from our concierge team who has made your stay extra special. We trust that you've had an inspiring exploration of Angkor and we hope to have many more opportunities in future to welcome you back again. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

AccorHotels certified review
Anonymous Couples - 02/01/2018
« Experience was very positive »

Stay was very enjoyable

AccorHotels certified review
Anonymous Families - 02/01/2018
« Excellent, but not long enough! »

Wonderful service, beautiful rooms and facilities. HOWEVER, guest rooms need MUCH better lighting!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice, Thank you very much for choosing Raffles Grand Hotel d'Angkor for your stay in Siem Reap. We are delighted to learn that overall you had a memorable experience and that you received great service throughout your stay with us. We do apologies for the inconvenience regarding the light in the room. We are glad that you shared you constructive comment with us as it gives us the opportunity to rectify the issues mentioned for our future improvement. Thank you once again for your valued comment and we look forward to welcoming you back in the future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

AccorHotels certified review
Phanumas Families - 01/01/2018
« Phanumas P. »

We had a lovely stay and everything was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phanumas, Thank you very much for choosing Raffles Grand Hotel d’Angkor for your stay in Siem Reap. It makes us very happy to hear that overall, you had lovely stay at our historic hotel and we thank you for sharing your enjoyable experience with us. We hope that we have created beautiful memories that make you want to visit us again. We look forward to welcoming you back in the near future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

AccorHotels certified review
Belgian T. Families - 31/12/2017
« A REAL GRAND HOTEL »

PERFECT ROOM PERFECT LOCATION PERFECT SERVICE EXCEPT AT THE POOL

Our hotel has responded to the review
Our hotel has responded to the review

Dear BELGIAN TRAVELLER, Thank you for choosing Raffles Grand Hotel d'Angkor for your stay during your visit to Siem Reap. We are glad that you had a delightful stay in our historic hotel. However, we do apologize for shortcomings in the area that you mentioned. May I please invite you to contact us and share further details of your negative experience so we could investigate with the team? Thank you once again for sharing your experience and we are very pleased that despite the inconvenience, overall, you had a wonderful stay with us. We look forward to welcoming you back again in the near future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

AccorHotels certified review
Martin C. Families - 30/12/2017
« Great service and delightful staff »

The friendly and attentive staff are the best. Love the old world charm of the property. Fantastic breakfast buffet. The bar and restaurant prices are totally out of line with value. This drives you out for lunch and dinner. You can get at least as good or even better food and and drink for less than half as much in town. There is really no reason to eat in at all.

AccorHotels certified review
Richard D. Couples - 30/12/2017

We very much enjoyed the hotel. Service was excellent all around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard Diamond, We greatly appreciated for your kind review of your stay experience at Raffles Grand Hotel d'Angkor. We are delighted to hear that you very much enjoyed your stay at our historic hotel and that you received great service throughout your stay with us. We looking forward to the next opportunity of welcoming you back for many more visits to come. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

AccorHotels certified review
Blitter Families - 28/12/2017
« Historic grand dame »

Enjoyed the the stay immensely. Staff at this hotel are very accommodating and will make every effort to make you comfortable Only complaint is the annoying led light over bed which won’t fully shut off

Our hotel has responded to the review
Our hotel has responded to the review

Dear Blitter, Thank you very much for choosing Raffles Grand Hotel d'Angkor for your stay in Siem Reap. We sincerely apologize for the inconvenience regarding the light over the bed. We are very appreciative for your comment and we will have our engineering department continue maintaining our facilities with more care. We do appreciate very much that despite the inconvenience, overall you had an enjoyable time with us and we also trust that you've had an inspiring visit to the wonders of Angkor. We look forward to serving you again in the future and please do inform us of your next stay. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

AccorHotels certified review
Stefaan Couples - 26/12/2017
« you are still among our favorite hotels »

to be improved: -arrival was BAD: there was no one outside the gates and we had to bring up our luggage ourselves! -the "upgrade" to a landmark room was one with mixed feelings. we booked a state room as we like a separate bathtub, something the landmark room did not have. -the night before check-out we got a preliminary bill, which was of no use at all. why bother? waste of time and paper. Hotel Staff was fabulous! Breakfast, dinner, pool, spa. Just as before and as we expected

AccorHotels certified review
Susan C. Solo - 26/12/2017
« stayover while visiting Angkor Wat »

Excellent in every respect! The property is beautiful. The room was the perfect blend of old world and new convenience. The service was amazing. The setting was gorgeous. Wish that I had someone with me to enjoy it all!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan C., We would like to extend our heartfelt appreciation for your complimentary review. It has been our pleasure having you stay with us and we are glad to know that you’ve had a great stay in our storied hotel while exploring the wonders of Angkor. We have shared your inspiring comment with our team who are very much eager to welcome you back again for another memorable stay with us. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

AccorHotels certified review
Suzanne C. Couples - 24/12/2017
« Three night visit my husband and I were very pleased. »

THE STAFF WAS WONDERFUL. We were most impressed with your nightly entertainment. I believe his name was Raul, the piano player. He was so good we decided to have our dinners in the bar area to hear him more. What a treasure he was and made our stay magical.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lawrence Cohen, Thank you very much for choosing Raffles Grand Hotel d'Angkor for your stay in Siem Reap. It is wonderful to receive your compliments and our team warmly extends our appreciation for your kind words. We are delighted to learn that overall you had a memorable experience with us and most especially , we are very pleased to hear that you were impressed with our talented and professional musician, Raul. We will make sure to share with him as well as our entire team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

AccorHotels certified review
Amy S. Friends - 15/12/2017
« Gracious, delightful, peaceful... »

Staff was gracious and welcoming; loved the ambiance and accommodation of staff who allowed us a generous late check out...great drinks and food; beautiful grounds

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amy S., Thank you very much for sharing your comment of your recent stay at Raffles Grand Hotel d'Angkor. We are delighted to learn that overall you had a memorable experience and we truly appreciate your recognition on our team members who made your stay so enjoyable throughout your stay. We will make sure to share your great comments with the entire team as making your stay memorable is our first priority. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

AccorHotels certified review
Maria M. D. Friends - 15/12/2017
« Gre »

Great hotel, we liked everything. Fantastic service, nice room, good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Molynas-D., Thank you very much for choosing Raffles Grand Hotel d'Angkor for your stay in Siem Reap. Thank you very much on behalf of the whole team for the compliments. It is wonderful to read that you liked everything about our hotel and to know that our efforts to provide superior service and hospitality were very much appreciated. We hope we will have the pleasure of welcoming you back and that you will always reach out to us whenever we can be of assistance to you. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

AccorHotels certified review
A. M. Families - 14/12/2017
« Couldn't have been better! »

I thought the service, food, and rooms were all perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angenette M., We greatly appreciated for all your kind comments and it makes us very happy to know that you had an enjoyable stay with us and that you found our service, food and room were perfect. We do hope we can continue to remain your hotel of choice on your next visit to Siem Reap. If there is anything we can do to help with your future stay please do not hesitate to reach out. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

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