Hotel - Raffles Dubai
Raffles	 Hotel Raffles	 Hotel

Raffles Dubai

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4.8/5 1,790 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing (Paying, Nearby)
    • Private beach (Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Squash court (Paying, Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 4 restaurant(s)
  • 3 bar(s)

Business services

  • 17 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

252 extensive guestrooms and suites, amongst the largest in the city with decor inspired by Middle East and Asian influences, boasting unparalleled level of comfort luxury and impeccable hospitality.With each room and suite offering sophisticated design a fully ergonomic work station. Complimentary high speed Internet and a private balcony complete with outdoor seating offering majestic views of the city, one can be assured of supreme luxury

  • 252 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 1,790 reviews

Our guest reviews for Raffles Dubai

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Anonymous Families - 12/01/2018
« Perfect »

It was an amazing stay. Everything was great

Our hotel has responded to the review
Our hotel has responded to the review

Our Front Office Manager will contact guest directly

AccorHotels certified review
Jess Families - 11/01/2018
« Ms »

Blissful n well pampered

Our hotel has responded to the review
Our hotel has responded to the review

Our Guest Services Manager has contacted guest directly

AccorHotels certified review
Sian Couples - 11/01/2018
« Good but could have been great »

Our room was beautiful and the pool was fantastic. Service from staff was friendly and thoughtful. Spa treatment was fantastic. The hotel were very kind letting us check in early and providing an anniversary cake. Our only disappointment was that the pool was often busy with families and lots of children, which meant it was hard to enjoy and relax. To this end we prefer to use the pool in the evening but it closed early two of the three nights we stayed, preventing this. We brought this to the hotel's attention and were told the duty manager would contact us, but they never did. It was also noisy in the hallways late at night, and we were woken by other guests several times. We have stayed with Raffles before and love it, so these few things were slightly disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Our Guest Services Manager has contacted guest directly

AccorHotels certified review
Gordon Couples - 11/01/2018
« Just the hotel you need after a long flight »

Would highly recommend this hotel again and again. Found it as described in the Accor web site

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. We would appreciate any suggestions of improvement that would have perhaps helped you score us better for Value for Money rated 7/10 and Speed of WIFI rated 7/10. Your response for the below questions would really help us work on improving our WIFI. 1. Which area of the hotel did you experience slower WIFI connection? 2. If it is in the room, how many devices were you connected to? 3. What was the type of internet usage (browsing, streaming, voice calls or downloading etc)? This helps us gauge the speed of internet relating to the different activities. I look forward to your reply. Thank you. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

AccorHotels certified review
Carol P. Couples - 10/01/2018
« Fabulous!Loved it! »

Beautiful hotel conveniently located just 15 minutes from the airport. Huge room which overlooked a busy road, but this was only heard if sitting on the balcony and did not spoil our room. Executive lounge benefits were excellent. Pool area was relaxing and pleasant. However the best thing about this hotel are th staff. Every single staff member we spoke to was happy and friendly. Raffles treat their staff well. Happy staff makes for a great customer experience. Can’t wait to go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Porter, We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

AccorHotels certified review
Nico C. Families - 10/01/2018
« coming home »

Special thanks to Lalaine end Don from, the bar for all their help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Coosemans, We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

AccorHotels certified review
Anonymous Families - 09/01/2018

The customer service given by Jaime (front desk) and Pushkar (Concierge) is commendable. Jaime showed in-depth understanding on the facility and had given us warm welcome in our first visit to Dubai. Pushkar, delivered our need during end of our stay with much willingness which resulted to a great start and end of our experience. Both employees are your asset. Have more of that passion on service delivery!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Serrano, We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

AccorHotels certified review
Iona N. Friends - 09/01/2018
« Awesomeeverything »

Everything was just on par.everyone was so nice.going back there in april with my friends for sure.best 5 star hotel in dubai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Northover, We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

AccorHotels certified review
Denise B. Friends - 08/01/2018
« Extraordinary Service and Property -- Overall 10+ rating!! A "must stay"! »

My experience at Raffles Dubai was, in a word, extraordinary!! From the moment you are greeted at the front door, to your departure, you are treated like royalty by friendly and accommodating staff with first class service. The hotel is stunning: polished to perfection. The rooms are beautifully decorated with all of the amenities you could possibly require during your stay. Butler service for Club rooms is also "on point" and there is nothing they wouldn't do to improve your stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Whitter, We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

AccorHotels certified review
Seasoned T. Solo - 07/01/2018
« Worthy of the Raffles name »

Mercy and Philomena at breakfast gave very attentive, personalised service, and remembered my name and room number. Loved the ability to request services and in room dining as well as manage room controls via the TV and iPad. Room was huge and beautifully decorated in local style. The hotel's overall Egyptian theme was elegantly done. Staff helpfully advised when it would be cheaper to use services outside the hotel eg. Money exchange, tour payment. The only letdown was the spa. It was a very strange setup whereby you changed in a public change room rather than the privacy of your own treatment room and then had to walk in your robe past other guests at the gym and front desk. The treatment was mediocre for the price and the therapist didn't know the full details of the treatment package.

Our hotel has responded to the review
Our hotel has responded to the review

Our Spa Manager has contacted guest directly

AccorHotels certified review
Barbara Couples - 06/01/2018
« Beautiful hotel in great location »

The property is beautiful and the employees were superb. The Club Room is definitely worth it since it includes a beautiful breakfast buffet and a wonderful spread in the evening with drinks. The location was a bit off the beaten path, which turned out to be great. Dubai is not a walking city, so everywhere was an easy taxi ride away. We never wanted to leave the hotel once we came back from a day of exploring!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Gaylor, We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

AccorHotels certified review
Zakria A. A. Families - 04/01/2018
« More than my expectations »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

AccorHotels certified review
Anonymus Families - 04/01/2018
« Excellent Hotel and Services »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Our Front Office Manager will contact guest directly

AccorHotels certified review
Kent C. Families - 03/01/2018
« Beautiful Hotel with excellent service »

The room was spacious and breakfast was great with wide selection. Highly recommended for leisure or work. Location was closed to city center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

AccorHotels certified review
Steven D. Families - 02/01/2018
« customer service at its best »

I have stayed at Raffles over 8 times and that in itself is testament to the standard of the hotel. From the moment you pull up to the front door you are treated to the best in customer service. Rooms are spacious and clean, breakfast a delight and club lounge and staff second to none.

Our hotel has responded to the review
Our hotel has responded to the review

Our Guest Services Manager will contact guest directly

AccorHotels certified review
Anonymous Couples - 02/01/2018

Amazing. Our room was spacious and beautiful, the hotel staff was gracious and helpful. We had a fantastic stay and will be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. & Mrs. A., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

AccorHotels certified review
Debbie B. Couples - 02/01/2018

professional service, friendly staff, immaculately clean, in a good location for the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Our Director of Rooms will contact guest directly

AccorHotels certified review
Couple /. E. 5. Couples - 02/01/2018
« Raffles? - A clear recommendation / eine klare Empfehlung / »

- very kind personnel - quite rooms - excellent breakfast buffet - top location next to Wafi mall - Bus stop for city tours in front of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Our Director of Rooms has contacted guest directly

AccorHotels certified review
Romina Families - 02/01/2018
« Amazing amazing amazing »

Perfect in every way... beautiful setting, the most friendly staff, beautiful room, best breakfast, and fantastic pool!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

AccorHotels certified review
Anonymous Solo - 31/12/2017
« Ms »

Lovely

Our hotel has responded to the review
Our hotel has responded to the review

Our Spa Manager will contact guest directly

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