Hotel - Raffles Dubai
Raffles	 Hotel Raffles	 Hotel

Raffles Dubai

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4.8/5 1,450 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From
From 931.00 AED Non member rate
From 931.00 AED Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)
  • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing (Paying, Nearby)
    • Private beach (Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Squash court (Paying, Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 4 restaurant(s)
  • 3 bar(s)

Business services

  • 17 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

252 extensive guestrooms and suites, amongst the largest in the city with decor inspired by Middle East and Asian influences, boasting unparalleled level of comfort luxury and impeccable hospitality.With each room and suite offering sophisticated design a fully ergonomic work station. Complimentary high speed Internet and a private balcony complete with outdoor seating offering majestic views of the city, one can be assured of supreme luxury

  • 252 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 1,450 reviews

Our guest reviews for Raffles Dubai

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Dr. A. J. Families - 19/10/2017
« Wonderful service, Old style rooms and very bad lounge for the money paid! »

* Excellent room service with twice a day room service, never failed during my four nights stay. * Not happy at all with the lounge, too small, very limited selection of food "Please go have a look at Intercon. festival city lounge" and very limited quantity, families are not allowed at evening to be on the same floor where the food station is and the problem is that sometimes you have to go downstairs 3 or 4 times until you find food refilled, lounge staff was very nice esp Jasmine. * Rooms are good and big but old style and one important note, there was one electrical outlet on one side of the bed which is inconvenient when two phones need to be charged while in bed. * Breakfast food variety is average. * Didn't use the pool or the spa so I can't comment about it.

AccorHotels certified review
Lynette W. Business - 19/10/2017
« Faultless service at every turn »

The room size and décor was inviting and the lighting was excellent - a must when travelling on business and needing to work at end of day. The service from everyone at the hotel was welcoming and I would have to say, faultless - a rare commodity. The range of restaurant offerings was also excellent and being connected to Wafi Mall, which had additional offerings, was also a bonus.

AccorHotels certified review
Latricia G. Couples - 18/10/2017
« Best Hotel Ever »

I most certainly enjoyed my stay at the Raffles Hotel. The staff members, my room and the food were exceptional. This will definitely be my hotel of choice will I’m in Dubai.

AccorHotels certified review
Anonymous Business - 18/10/2017
« Great experience - I felt very well looked after »

Staff were very polite, and very attentive, without being intrusive. I was really impressed with the helpfulness and friendliness of your team. Unfortunately at the end of my stay, I had an experience on the front desk where I felt uncomfortable. My colleague had arranged a very late check out for me, and informed me it was 7pm. When I tried to access my room, I was locked out. I went to speak to the man on the desk, and he was quite abrupt with me, telling me that I had already overstayed, and there was no way that he could extend my stay without charging me. When I called my colleague, he tossed the key card at me. I had to ask him if he had extended it (which he had). I was upset by this, as I was totally caught off guard, having received exemplary service up to that point. I understand that there was confusion, but he did not manage the situation well, and left me feeling that he was confrontational. Later that night I went to speak to the lady at the desk about a car I had booked to the airport. She did not listen to my request, and instead assumed that I wanted to extend my stay further (I had already checked out). She was very polite, but should have listened to what I was saying instead of making assumptions based on what she overheard previously. One final point - I asked to book a car to the airport rather than take a taxi, as I did not have cash. I stressed that this needed to be on my bill. When I came to settle the bill, there was a lot of confusion, as the car that I had booked needed to be paid for in cash. The lady was very efficient and polite, and advanced me 50 AED to pay for the car.

AccorHotels certified review
Karen Friends - 18/10/2017
« Great service from everyone »

Pure luxury and staff who really care- in every department

AccorHotels certified review
Roeland V. A. Business - 18/10/2017
« Very comfortable rooms, high quality personal service, and competitive corporate rates »

as mentioned above 2 questions 1 it may be I forgot my sunglasses in the room ( ray ban ), I was in room 624, should they have been found please connect with me so we can arrange for them to get back to me. 2 I have forgotten to present my Accor membership number Roeland Van A. 30… 21… 6 can my stay still be added ?

AccorHotels certified review
Stuart A. L. Couples - 17/10/2017
« Seamless and exceptional »

Wonderful from reception to check-out. Kudos to all staff. Praise for cuisine. Single issue: design of "open bathroom" ! What were they thinking ? Location not at all a problem, in view of inexpensive taxis.

AccorHotels certified review
Brian Couples - 17/10/2017
« Excellent reception made to feel most welcome. The staff were pleasant and well mannered. The gym, swimming pool, and restaurants and food were very much enjoyed. My wife and I look forward to returning. Brian »

Excellent

AccorHotels certified review
Simone Families - 17/10/2017
« Wonderful stay »

Our family had a wonderful stay at Raffles Dubai. Our signature room was extremely spacious and comfortable. The decor was tasteful. The staff really went out of their way to make us feel welcome and special. They were always friendly and cheerful and treated our children with treats each day. Overall we felt very spoilt and were pleased to have stayed at Raffles.

AccorHotels certified review
Anonymous Business - 17/10/2017
« Medical doctor »

Excellent hospitality wonderful rooms excellent service

AccorHotels certified review
Sameer M. Couples - 17/10/2017
« Owesome »

Perfect

AccorHotels certified review
Anonymous Business - 17/10/2017
« Magnificient »

It was delightful

AccorHotels certified review
Mousa Couples - 17/10/2017
« I spent a night of heaven »

This hotel have always held beautiful memories and this last i spent a very memorable night and the hotel ambiance and charming surroundings have contributed to that feeling

AccorHotels certified review
Vin S. Couples - 17/10/2017
« awesome service »

lots of surprise and good work from the concerige service.

AccorHotels certified review
Amr A. Business - 17/10/2017
« Excellent »

Really it's very nice hotel. Good location and the staff are so helpful and friendly. Rooms are very clean and well organized the hotel decorations and style are amazing. Really I recommend this hotel for everyone

AccorHotels certified review
Asma Couples - 14/10/2017
« Best place big rooms »

It was my husband birthday ...very quick check in...late check out...also they provide us cake for free...We really be happy and it will be our favorite hotel ... Rooms are very big ... I use to stay at hotels in dubai and it’s really big room ...in middle of dubai...connected to Wafi city and even if you would like to go to dubai mall it will take less than 15 min

AccorHotels certified review
Hassan Couples - 14/10/2017
« Amazing »

Everything was good only the location when you want to get to your hotel by car will find some difficult to reach you

AccorHotels certified review
Christopher O. Couples - 12/10/2017

We really enjoyed our stay at Raffles Dubai, on our way back from Europe to Australia. The welcoming staff and the relaxing atmosphere of the hotel is a delight. Our second visit was as good as our previous visit and we enjoy the stay so much we are considering returning in the future to just stay in Dubai and experience the UAE rather than just as a stopover destination. The facilities are first rate but the staff are truly the best asset of Raffles. Well done!

AccorHotels certified review
Alan W. Couples - 12/10/2017
« Good but not perfect »

Firstly all staff are very well trained, and we were always greeted with a smile. Our room was spotlessly clean with a comfortable bed. Breakfast had a wonderful selection and could not be faulted. Our problems started long before we actually stayed with you. We booked in April for a 4 day stay to commence in September/October, in August we decided to change our dates by arriving one day later and leave one day later. We were told our original booking would be cancelled and a new booking would be made for us at a new higher rate than we had previously booked. When we said this is rediculous we were told that is hotel policy. We said in that case cancel our booking. We were then told by your reservations lady Sharon that she would ask if we could be a special case and receive the original rate. Not a good experience for us as now we are made to feel like second rate guests. After 24 hours still now call back so we telephone reservations to be told Raffles would honour our original rates. We have never heard of anything like this happening at a hotel before. Our stay was actually very good as we have said all staff were fantatstic. The only other problem we en countered was not being able to use the garden facilities because they were so dirty. We told reception about this to be told tbat the tables and chairs were not cleaned until the cafe opened at 17.00. Although the receptionist did say people should really be able to use the garden at any time. Just a couple of things that could so easily have been rectified by Raffles, and then our stay would have been perfect

AccorHotels certified review
Eamonn M. Families - 12/10/2017
« Excellent. qe could not fault the hotel or service. »

We stopover at your hotel twice every year on our way to and from Europe. The service and quality is of very high standard. Last year we provided some feedback regarding choices in the business floor lounge. These were taken on board and this time we were offered alternative snacks. What a wonderful response. We will be back.

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