Hotel - Raffles Dubai
Raffles	 Hotel Raffles	 Hotel

Raffles Dubai

4.8/5 2,850 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI at the hotel
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing
    • Private beach (Nearby)
    • Snorkelling/Scuba diving center
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Squash court
  • Snow Skiing  (Nearby)

Catering

  • 4 restaurant(s)
  • 3 bar(s)

Business services

  • 17 meeting room(s)
  • Self service business centre
See all services

Our rooms

252 extensive guestrooms and suites, amongst the largest in the city with decor inspired by Middle East and Asian influences, boasting unparalleled level of comfort luxury and impeccable hospitality.With each room and suite offering sophisticated design a fully ergonomic work station. Complimentary high speed Internet and a private balcony complete with outdoor seating offering majestic views of the city, one can be assured of supreme luxury

  • 252 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • TV room service ordering
    • Minibar
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 2,850 reviews

Our guest reviews for Raffles Dubai

100% genuine reviews from our guests

Find out more
Farah B. Business - 07/11/2018 AccorHotels certified review

It was great the staff is so helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Thank you email sent directly by General Manager

Jsh Business - 07/11/2018 AccorHotels certified review
« will be back »

i like the lighting option in the room. water pressure at shower booth was awesome

Our hotel has responded to the review
Our hotel has responded to the review

Our Director of F&B will contact guest directly

Roger W. Families - 06/11/2018 AccorHotels certified review
« Extremely good . »

Superb Service and excellent rooms .

Our hotel has responded to the review
Our hotel has responded to the review

Our Director of Rooms will contact guest directly

Abdulrahman A. A. Friends - 06/11/2018 AccorHotels certified review

Good

Our hotel has responded to the review
Our hotel has responded to the review

Our Director of Rooms will contact guest directly

Jonus Couples - 06/11/2018 AccorHotels certified review
« Great experience »

We had a great experience. Everything was done with great care, the hotel looked great and we never ran into any issues during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Thanakorn Couples - 06/11/2018 AccorHotels certified review
« good but not great »

It was a nice hotel overall. All staffs are nice especially guys at the pool area. The rest are good as well. However the clubroom which comes with 2 pieces of laundry per person (PER STAY). I think this is not nice and of course it is ma fault not to read carefully about what is on the paper. If it is per stay, I think you should not have this benefit at all. After i mentioned this mistake at the checkout counter, the manager came to talk and inform that everyone knew about this rule. :( I think this will be my first and last time for the price of laundry luckily it is only 4 pieces that I have to pay (mistaken and how they handle this situation for 5star hotel).

Our hotel has responded to the review
Our hotel has responded to the review

Our Director of Rooms will contact guest directly

Gordon O. Couples - 05/11/2018 AccorHotels certified review
« This was my first time in Dubai and I felt the experience of friends was mixed. However Raffles Hotel was superb without being pretentious. Raffles is one of the best hotels I have experienced and I have stayed in many around the world. »

Room was large and comfortable with a good view. Staff were friendly, courteous and eager to please. Breakfast was good quality and with a lot of variety. Concierge went out of his way to help us explore the city. We were offered late checkout to suit our travel plans. Swimming pool bar attendant deserves special mention. No complaints whatever. Design of room could perhaps be better with a little more privacy for bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for taking the time and giving us your valued feedback on our online survey. We apologize for any inconvenience you faced with regards to the bathroom door. Rest assured that your comments are important to us and we will work on improving our product and services. That being said, we are glad that overall you enjoyed your stay with us. We look forward to welcome you again soon. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Matthew R. Friends - 04/11/2018 AccorHotels certified review
« Fantastic break »

Welcoming and friendly from start to finish The room was comfortable and always clean We had a club room and the staff in the club lounge were always helpful and willing The concierge was really helpful and the door staff were always friendly

Our hotel has responded to the review
Our hotel has responded to the review

Thank you email sent directly by General Manager

Stella Couples - 04/11/2018 AccorHotels certified review
« Great hotel - great service »

We had a short stopover in Dubai at Raffles. Couldn't have asked for a better stay, the staff were extremely accomodating, the facilities were excellent, the breakfast was extremely good the only thing we were surprised about was that there are still smoking floors which you could smell occasionally- the service was first class and would highly recommend Raffles

Our hotel has responded to the review
Our hotel has responded to the review

Our Director of Rooms will contact guest directly

Anonymous Couples - 04/11/2018 AccorHotels certified review
« Friendly and helpful staff made our stay a pleasure. »

Everyone was friendly and helpful. The food and alcohol was quite expensive though. Breakfast was great. The club floor was great but for the evening drinks and canapés they ran out of beer, the wine was not that nice, and the 'champagne' was not French. The food was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Our Director of Rooms will contact guest directly

Caroline M. Couples - 04/11/2018 AccorHotels certified review
« Absolute luxury and excellent service »

From the moment we stepped out of the car we were treated with absolute respect, friendliness and a willingness to help. Our rooms during both stopovers were luxurious and clean with comfortable beds and plenty of storage space. The views were beautiful and being attached to Wafi Mall ensured we were able to access shops at any time. When we are in Dubai again we will definitely stay at Raffles!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Anonymous Families - 03/11/2018 AccorHotels certified review
« EXCELLENT »

Great service. It was a luxury experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Anonymous Business - 02/11/2018 AccorHotels certified review

I was charged extra by mistake but I got refund. However, I haven’t claimed the rest of my deposit of my credit card till now !

Our hotel has responded to the review
Our hotel has responded to the review

Our Front Office Manager will contact guest directly

Johan Families - 02/11/2018 AccorHotels certified review
« Fantastic! »

We informed that we where on our honey moon. We got upgraded, we breakfast, bottle of sparkling wine and access to the lounge. Thanks a lot, it was amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Insha S. Families - 02/11/2018 AccorHotels certified review
« Luxurious and Relaxing, a home from home. »

Every single member of staff was very helpful and polite. The property is first class, Dinning and amenities are on point. A first class five star establishment.

Our hotel has responded to the review
Our hotel has responded to the review

Email sent to guest directly from General Manager

Mohammed Couples - 02/11/2018 AccorHotels certified review
« Excellent »

More than convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

S Z. Couples - 02/11/2018 AccorHotels certified review
« spoiled »

We felt very welcomed and at home.

Our hotel has responded to the review
Our hotel has responded to the review

Our Front Office Manager has contacted guest directly

Abdulka Couples - 02/11/2018 AccorHotels certified review

Very good every thing as fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Nigel M. Families - 01/11/2018 AccorHotels certified review
« Very high standards of service »

From the start of our stay until the end our stay was faultless

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Kwabena K. Business - 01/11/2018 AccorHotels certified review
« Excellent service all round! »

The room was great and the staff were attentive, kind and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. k., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Our most recent 20 reviews
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