Le Royal Monceau - Raffles Paris 5 stars

Customer review rating 4.5/5 1,197 reviews
Le Royal Monceau - Raffles Paris
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Hotel extras

A 99-seat cinema, Le Cinema Katara, an art gallery, an exclusive service of Art Concierge and a private art collection. Le Royal Monceau - Raffles Paris is a natural meeting place enlivened by art and culture.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
Catering
  • 3 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 5 meeting room(s)
  • Conventions hotel

Hotel location

Le Royal Monceau - Raffles Paris

37 Avenue Hoche
75008
paris
france

Tel: +33142998800

Fax: (+33)145631269

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    CHARLES DE GAULLE INTL APT  At 45km / 27.96 miles

  • By plane

    PARIS-LE BOURGET AIRPORT  At 30km / 18.64 miles

  • By plane

    PARIS-ORLY AIRPORT At 40km / 24.85 miles

GPS :48.875798, 2.300153

Our accommodations

Entirely decorated by Philippe Starck the 149 Luxury rooms and Suites including three 350sqm Presidential Suites- work as modern sanctuaries full of artisitic flair and the glamour of the City of Light.

Deluxe Collection Room

  • Max. number of persons: 2
  • Area: From 40
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Executive Room

  • Max. number of persons: 2
  • Area: From 45
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Junior Suite

  • Max. number of persons: 3
  • Area: From 58
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Gallery Suite King

  • Max. number of persons: 3
  • Area: From 68
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Gallery Suite Twin

  • Max. number of persons: 3
  • Area: From 65
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Signature Suite

  • Max. number of persons: 3
  • Area: From 72
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Lifestyle Suite

  • Max. number of persons: 3
  • Area: From 95
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Prestige Suite

  • Max. number of persons: 3
  • Area: From 115
  • Nespresso machine
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Penthouse Suite

  • Max. number of persons: 4
  • Area: From 167
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Royal Monceau Suite

  • Max. number of persons: 3
  • Area: From 190
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Presidential Suite

  • Max. number of persons: 4
  • Area: From 348
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Artist Studio Room

  • Max. number of persons: 2
  • Area: From 36
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Our restaurants and bars

MATSUHISA PARIS

Type of cuisine: Japanese

World renowned Chef Nobu Matsuhisa and Le Royal Monceau have partnered to introduce the first Matsuhisa restaurant in France. The original menu offers a unique Peruvian-Japanese culinary experience with a bespoke array of Nobu's signature dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IL CARPACCIO

Type of cuisine: Mediterranean

Il Carpaccio first opened its doors 30 years ago and has established itself as a true institution. Re-interpretation of traditional recipes, using the freshest Italian produce.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA CUISINE

Type of cuisine: French

Tasty creations are prepared on-site daily. Guests can enjoy organic eggs, muesli, selections from Eric Kayser's bakery, Pastries from Pierre Hermé, organic tea, fresh fruit juices, gluten-free selections and an array of alternative milk options.

LE BAR LONG

Photo non contractuelle / Strictly non binding

This bar is unique in its design, is a place where people stop, talk, read and enjoy the great classics of luxury hotel bars or chic tapas, all served with original cocktails.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 150

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
Le Royal Monceau - Raffles Paris

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,197 reviews

Magical!

Customer review rating 4.5/5

Amanda Couples - 10/09/2019 AccorHotels review

Outstanding service, beautiful rooms, warm and welcoming staff. High quality amenities.

Simply Didnt like it

Customer review rating 4.5/5

Salim Business - 08/09/2019 AccorHotels review

Bad

Le Royal Monceau-RAffles Paris

Customer review rating 4.5/5

Elissa L. E. Families - 03/09/2019 AccorHotels review

It is my favorite hotel, anywhere!

Just ok

Customer review rating 4.5/5

Sh H. S. A. T. Couples - 01/09/2019 AccorHotels review

It was good not more

Great room and service

Customer review rating 4.5/5

Marc Families - 30/08/2019 AccorHotels review

The entire staff was awesome

Amazing as usual

Customer review rating 4.5/5

May Friends - 29/08/2019 AccorHotels review

The only thing that bothers me in royal monceau is not having a coffee machine in the room. In my opinion, as 5 stars hotel - Palace categorize its necessary to have either coffee machine or make coffee for free.

Beautiful, elegant, warm and generous

Customer review rating 4.5/5

Heidi H. Families - 24/08/2019 AccorHotels review

Our junior suite was gorgeous and the hotel overall is impeccable, but it was really the service that stood out. Hotels as elegant as yours can also be somewhat cold and snobby, and your staff was, to a person, anything but. The gentlemen at the concierge desk (I should have gotten their names - one around 50, the other around 30) were so thoughtful and kind in helping me navigate options and ideas for myself and my two teenagers. The front desk overall was lovely and welcoming at all times. The restaurant and bar staff were cut from the same, exquisite cloth.

Dear Mrs. H., Greetings from the City of Light! Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. The entire team of Le Royal Monceau Raffles Paris is very grateful for your precious feedback and would like to thank you for your very kind comments. Thank you for your support, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager

Fantastic Experience!

Customer review rating 4.5/5

Scott K. Families - 22/08/2019 AccorHotels review

Personalized, caring, friendly... memorable. A special thank you to Paul. Caring, personalized service!

Dear Mr K., Greetings from the City of Light! Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. The entire team of Le Royal Monceau Raffles Paris is very grateful for your precious feedback and would like to thank you for your very kind comments. Thank you for your support, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager

Greatest hotel experience of our lives

Customer review rating 4.5/5

Sameer K. Couples - 15/08/2019 AccorHotels review

From the moment we walked in to the moment we left, the service, experience and food was beyond 5 stars. We were upgraded to a Signature Suite which was absolutely incredible, the Spa and associated amenities were amazing, and the quality of service/room service etc. were all incredible.

Dear Mr. K., Greetings from the City of Light! Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. The entire team of Le Royal Monceau Raffles Paris is very grateful for your precious feedback and would like to thank you for your very kind comments. Thank you for your support, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager

Simply amazing!

Customer review rating 4.5/5

Christine V. Couples - 08/08/2019 AccorHotels review

We were upgraded to the most beautiful room I have ever stayed in. Thankyou. The experience was 100%

Dear Mrs. V., Greetings from the City of Light! Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. The entire team of Le Royal Monceau Raffles Paris is very grateful for your precious feedback and would like to thank you for your kind comments. Thank you for your support, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager

The difference is... the staff attention!

Customer review rating 4.5/5

C.a. Families - 05/08/2019 AccorHotels review

All very good: the junior suite onto the patio, quietness and privacy. The lobby with the bar, centre of the atmosphere day & night, with Parisians. The Spa and the beautiful pool... A palace with a cosy ambiance, not at all snob. But the real plus is the quality of the staff, their professionalism but also their general attitude between formal and décontracté! Always smiling and inquiring nicely, not heavily!, about your comfort...

Dear Mrs A., Greetings from the City of Light! Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. The entire team of Le Royal Monceau Raffles Paris is very grateful for your precious feedback and would like to thank you for your kind comments. Thank you for your support, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager

Best hotel in Paris

Customer review rating 4.5/5

John M. Couples - 05/08/2019 AccorHotels review

Courteous, professional service from every hotel employee. The room was spectacular.

Dear Mr M., Greetings from the City of Light! Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. The entire team of Le Royal Monceau Raffles Paris is very grateful for your precious feedback and would like to thank you for your kind comments. Thank you for your support, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager

excelent service

Customer review rating 4.5/5

Scott Couples - 02/08/2019 AccorHotels review

Very good...Could use a coffee machine in room. all 5 other hotels stayed at including Waldorf Astoria has one

Dear Mr. G., Greetings from the City of Light! Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. Thank you very much for your kind comments. Our team was very happy to hear your warm impressions. It is also with great attention that I read your remark concerning the coffee machine and rest assured that we have well noted your preference to place one in your room for your future stays with us. Thank you for your support, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. Aaron Kaupp General Manager

Mr

Customer review rating 4.5/5

Aslanbek D. Friends - 31/07/2019 AccorHotels review

When I came my TV refused to show the films you’re selling. When I went to spa to have a massage I was asked 2 times to take a credit card with me as sty was wrong for the whole stay. When I called housekeeping to send me Mouthwash - she said Yes. I went downstairs to have breakfast. Came back an hour and a half later - nobody brought it. I was already very late for my meeting in town. Then I called again and asked again to bring it - they said yes. But nobody brought it again for another 15 min. I’m calling again - and this time they’re saying “We don’t have mouthwash in house, we've just sent somebody to buy it for you”. One evening the electricity was off totally. When I came back to the hotel from my meeting in the evening - nobody informed me that the Eli tricot you was off - I just guessed by myself. Next morning you had your lights on but NO WIFI UNTIL 3pm I THINK..... When I had problems with my iPhone I asked the hotel people that I needed to make a phone call from the hotel phone to Moscow office - nobody knew how to do it first, then they told me something, but I never seceded and they didn’t want to check with me if I needed help - they knew I had a problem as I phoned the hotel guys many times. The whole service in the hotel was quite indifferent. For example people at the reception may easily not say Good Morning - while not being busy at the reception... Breakfast - it was sooo fantastic before; now it’s not bad. No soul at all.

Dear Mr D., Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. Please accept our most sincere and deepest apologies for the various incidents and the power cut that occurred during the night of the 21st of July, due to unforeseen circumstances. It is essential that each guest enjoys a restful stay while coming to the Royal Monceau-Raffles Paris and we are truly sorry we did not succeed on this occasion. Yet the hotel was facing an exceptional situation beyond our control. We truly understand this stay was supposed to be a unique experience and in order to somehow make amends and prove to you that Le Royal Monceau Raffles Paris really bears no relation with what you encountered, we would be grateful if you would consider returning for a complimentary one-night stay during your next visit to Paris. Thank you for your stay with us, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager

Disappointing.

Customer review rating 4.5/5

Minsfo Couples - 29/07/2019 AccorHotels review

We had high expectations prior to arrival - we were celebrating our 10th anniversary, reception and concierge had been great taking care of our accommodation and restaurant requests. Upon arrival - Very impressed with the professionalism of the front desk and valet staff Candice and Maximillan. We also received a room upgrade which totally made our day - loved the decor and room layout. Also loved the ambiance of the hotel with its art installations - interesting without losing its elegance. The indoor pool was great, I could actually swim laps in it, love how thoughtful the staff is to include fins and pull buoys by the pool. Water temp was also perfect. In-residence - this is when things turned sour. The power outage on our first night in the hotel certainly put a damper on our first night at the hotel. While the cause of this issue is beyond the hotel control, how you respond to the issue is completely within your control. We would have expected a back-up generator to provide continuous power, and at the very least, flashlights prominently available within the room for safety and security. As it was, we had to rely on our iPhone flashlights - clearly not ideal. Also, no one communicated to us exactly what happened until the 2 days later. I was just thankful we were not trapped inside the elevator considering the power outage happened right after we got back to our room after dinner and kept out until around 7am the next morning. Our brunch the next morning at 10am in the restaurant was similarly chaotic, with almost laughably poor service, and very limited selection of food available. The servers were more concerned with wrapping up breakfast service rather than serving us. We were left without utensils and empty glasses until we had to flag someone down and get their attention. We were treating our friends from Hong Kong for brunch, who left with a similarly poor experience of the hotel as a result. Clearly, this is not the experience we would expect from a luxury hotel. We had such high expectations checking into the hotel and have to admit we left the hotel extremely disappointed.

Dear Mrs L., Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. Please accept our renewed and most sincere apologies for the power cut that occurred during the night of the 21st of July, due to unforeseen circumstances. It is essential that each guest enjoys a restful stay while coming to the Royal Monceau-Raffles Paris and we are truly sorry we did not succeed on this occasion. Yet the hotel was facing an exceptional situation beyond our control. We truly understand this stay was supposed to be a unique experience and in order to somehow make amends and prove to you that Le Royal Monceau Raffles Paris really bears no relation with what you encountered, we would be grateful if you would consider returning for a complimentary one-night stay during your next visit to Paris. Thank you for your stay with us, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager

Amazing 5 star experience.

Customer review rating 4.5/5

Thabet M. Couples - 28/07/2019 AccorHotels review

Hi I thought the overall stay was amazing really brought to life by the staff and there attention to detail which was consistently high 24-7. The 2 areas that for me stopped me scoring it a 10 was at breakfast the team where not that confident or sure what was on the menu when i asked for a shakshukka they said it wasn't an option but the manager fixed this on the first day and it wasn't a problem after that. The other small issue was when i asked where i can smoke a cigar i got plenty of different answers and nobody was clear where other than the exclusive club but in the end on my last night i noticed and was allowed to smoke on the terrace.

Dear Mr M., Greetings from the City of Light! Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. The entire team of Le Royal Monceau Raffles Paris is very grateful for your precious feedback and would like to thank you for your kind comments. Thank you for your support, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager

the best hotel and the best staff ever!

Customer review rating 4.5/5

Marcia Families - 27/07/2019 AccorHotels review

The concierge was incredibly helpful. The special treats were so nice and delicious.We had a remarkable family celebration. Thank-you so much for making us so happy!

Dear Mrs B., Greetings from the City of Light! Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. The entire team of Le Royal Monceau Raffles Paris is very grateful for your precious feedback and would like to thank you for your kind comments. Thank you for your support, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager

High pressure to upgrade room upon check-in on basis of quieter room resulted in expensive upgrade to suite that was next to housekeeping with excessive noise, plumbing issues, worn furnishings and inattentive staff.

Customer review rating 4.5/5

Anonymous Families - 24/07/2019 AccorHotels review

High pressure to upgrade room upon check-in on basis of quieter room resulted in expensive upgrade to suite that was next to housekeeping with excessive noise, plumbing issues, worn furnishings and inattentive staff.

Dear Mrs R., Greetings from the City of Light! Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. It is with great attention that I heard about the various incidents you encountered during your Parisian sojourn. It is essential for us that each guest enjoys a restful and smooth stay while coming to the Royal Monceau Raffles Paris and I am truly sorry we did not succeed on this occasion. Please know that these incidents remain isolated and bear no relation with the quality of service we aim at providing. Rest assured that I have reviewed each point with the departments concerned and necessary measures have been taken. To somehow erase this unpleasant experience, I would be happy to offer you a complimentary upgrade in the next category during your next visit to Paris. Thank you for your stay with us, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager

Great work trip to Paris !

Customer review rating 4.5/5

Brian K. Business - 19/07/2019 AccorHotels review

We had a group of about 10 people and had an amazing experience!

Dear Mr K., Greetings from the City of Light! Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. The entire team of Le Royal Monceau Raffles Paris is very grateful for your precious feedback and would like to thank you for your kind comments. Thank you for your support, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager

Perfect Parisian Palace!

Customer review rating 4.5/5

Anonymous Families - 18/07/2019 AccorHotels review

An absolutely flawless stay - our chic room was immaculately prepared, all requests were attended to so promptly. Wonderful breakfast, a great time dining on Matsuhisa’s terrace, great recommendations from the concierge team.

Dear Mrs M., Greetings from the City of Light! Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. The entire team of Le Royal Monceau Raffles Paris is very grateful for your precious feedback and would like to thank you for your kind comments. Thank you for your support, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager
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