Hotel - Swissôtel Zürich
Swissôttel Hotel Swissôttel Hotel

Swissôtel Zürich

4.4/5 2,027 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 208.00 CHF Non member rate
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Private indoor parking
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing
    • Snorkelling/Scuba diving center (Nearby)
  • Squash court  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 19 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Swissotel Zurich comprises 347 non-smoking rooms on 31 floors equipped with a wealth of amenities. The elegant designed guest rooms and suites serve the demand of frequent travelers and offer a choice of accommodation options.

  • 347 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,027 reviews

Our guest reviews for Swissôtel Zürich

100% genuine reviews from our guests

Find out more
Maryam J. M. Friends - 10/08/2018 AccorHotels certified review
« Good and friendly »

Memorable and pleasant

Hissah Families - 08/08/2018 AccorHotels certified review
« Amazing »

It was great the staff was helpfull and the rooms was comfortable

Sally Couples - 05/08/2018 AccorHotels certified review
« Good location »

The hotel is situated in a very good location. Easy access o the train, restaurants and shops.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sally Thank you so much for your amazing Feedback. It is our pleasure to receive such a fantastic Review and I hope to welcome you back very soon. Best wishes from Zurich Julia Nasif Guest Relations Manager

H J. Families - 03/08/2018 AccorHotels certified review
« Great room, amenities (especially the pool!), view, breakfast and service. »

Excellent. The room, its balcony and our view was nothing short of amazing. Conveniently located. Great amenities, particularly the pool. Service was friendly and helpful. Would love to return!

K.p. Families - 03/08/2018 AccorHotels certified review
« Excellent location, good customer services and enjoyable stay »

We arrived the hotel around 9am in the morning and I appreciated the help from the reception that a room can be arranged immediately. Location of the hotel is excellent with easy access to the train station, supermarket and shopping mall. Hotel room was comfortable and we are lucky to have a room on the 23/F with beautiful view. Friendly hotel staff with good customer services at the front counter and the swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth Kin Hung P., We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Nick Solo - 02/08/2018 AccorHotels certified review
« Great »

Great room. Available early. Great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick, thank you very much for sharing your positive thoughts with us. We are very happy to read that you had a comfortable stay. Of course I shared your nice words to my colleagues and we really appreciate your comment. See you back soon and we wish you wonderful summer days in the meantime. Kind regards, Julia Nasif Guest Relations Manager

Omran Families - 02/08/2018 AccorHotels certified review
« Pleasant »

Its was great bit i had a strange issue. I came to the hotel to book directly from reception on 27th july at 11:00 pm with my family we were extremely tired and i looked at booking and saw rooms were available and when iasked lady at reception she claimed there aee non room available and that i should go to Marriott ?????? I booked from booking and met with Mr Thomas night shift Manager who helped me to my rooms and was extremely pilite and respctful and following day Mr Abi changed our tooms to have interconnected rooms and he also was very helping and always there when i needed him regarding Zurich attractions

O. Families - 02/08/2018 AccorHotels certified review
« Very good experience and comfortable »

It was nice experience for all my family members. Swissotel in Osaka was my first impression to me. And Swissotel in Zurich was also very good to me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Amazing to read that you and your family had a fantastic stay with us. I am happy to read that we arranged a great and comfortable stay for you and looking forward to welcome you back soon. Kind regards Julia Nasif Guest Relations Manager

Lise Business - 30/07/2018 AccorHotels certified review
« Very good experience »

Good service at the reception and good food in the restaurant. Very nice rooms the male waiter was joking with us about what could be served at the dinner - this was not a pleasant experience

Ravi M. Families - 29/07/2018 AccorHotels certified review
« Lack honesty in communication »

When we checked in we were to.d that, we have been upgraded to a corner suite. Five minutes later, told that it will take another 45 minutes for room prep. We were told we will move to similar room. Go to the room and we find it is a very small room. Called front desk, and asked if they have bigger room. I was told yes and they said it will be $300. Specifically asked the question if it was by the day? I was to.d told it was total four four nights. I repeated that question and was given same response. Assuming it was $75 per night asked front desk to move us. On day of check out we were to.d it was $300 per night for upgrade. Very disappointing to see that hotel chain like yours will be so unprofessional about the dealings. I was told that it was miscommunication by the front desk. If you want additional details you can call me on my cell 73… (USA)

Anu Couples - 28/07/2018 AccorHotels certified review
« Nice »

It was a nice stay, staff was very friendly and helpful, rooms were clean, very close to train station, only thing we did not like is the bathroom.. no full door on the tub, no fully covered the main door . It was very uncomfortable for us sleeping right in front of bathroom. No water bottles were provided either, I think water is must. Rest was good .

Vyshak S. Families - 28/07/2018 AccorHotels certified review
« Stay was amazing, but lots of technical problems. »

The rooms were good. Got one room upgraded but not the other. The stay was pleasant. Commute to different place was good since the hotel is right next to the train station and public transport. Breakfast was good, though it was the same menu for the entire stay, so when staying for around 10 days it was kind of not exciting. The staffs were really friendly and very helpful at the front desk and at the restaurant. The main negative is due to the technical problems. Our door locked stopped working as we had to swipe at least 8-10 times to get it unlocked. The technical team came the next day and changed the lock. But after the lock was changed the door handle started to come soon as we open the door. One time the room was not cleaned and after asking for the room to be cleaned, they cleaned it but left the toilet brush in the WC. After I asked the reason for it, they removed it, but the lady who was in charge was not pleasant in replying and was kind of yelling saying that is the way it is been done and it will only be taken after the final check from the supervisor. This happened on the 8th day of our stay and till then we did not see the toilet brush on the WC, hence we asked about it and even if that is the practice taken by the hotel management, there is a way to talk to the customer rather than yelling to make a point. Apart from these two negative experience, everything else went smooth.

Bob Business - 28/07/2018 AccorHotels certified review
« Perfect! »

Wonderful, attentive and friendly service from check-in through departure. Very clean ,quiet and comfortable room. Great shower and a wonderful breakfast buffet.

Erhard A. M. Business - 27/07/2018 AccorHotels certified review
« Great Business Hotel with newly renovated rooms »

I was very happy about the newly remodeled rooms and the very friendly staff attitude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you very much for sharing such a great feedback. I am looking forward to welcome you back soon. Best regards Julia Nasif Guest Relations Manager

Hugo S. Couples - 26/07/2018 AccorHotels certified review
« Could not have been better! »

My wife was ill most of the time in your hotel. Your crew was outstanding, especially the Manager of the reception. I think he is from Turkey, I forgot his name. He did everything to make my wife feel comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., I am very thankful to read that you had a wonderful stay with us. Regarding my colleague, Mr. Yavuz Abi I am very happy to share your nice words with him and we really appreciate it. We hope that we will welcome you back very soon and wish you and your wife all the best in the meantime. Best regards, Julia Nasif Guest Relations Manager

H. Business - 26/07/2018 AccorHotels certified review
« Excellent stay and service. »

In despite of the ironing board (room 1603) was not working but the room service provided me with board and iron very fast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, many thanks for reviewing us and for sharing your experience. Regarding the iron and ironing board I am happy to read that my colleagues provide you a working iron very fast and that your stay was comfortable. Looking forward to welcome you back soon. Best regards, Julia Nasif Guest Relations Manager

Helen Friends - 26/07/2018 AccorHotels certified review
« Wonderful »

Everything I hoped for location convenience and hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, Amazing to read that you had a fantastic stay at the Swissôtel Zurich. I wish you all the best in the meantime and see you back soon. Kind regards, Julia Nasif Guest Relations Manager

Anonymous Business - 23/07/2018 AccorHotels certified review
« nice rooms & overall atmosphere, convinient location (close to office+ airport) »

nice rooms, frienly staff, good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I really appreciate your time for sharing and reviewing your comment with us. I am happy to read that your stay was enjoyable and comfortable. Yes indeed, our location is very close to the train station "Oerlikon" - it takes only five minutes to the airport and to the city center. I am looking forward to welcome you back soon. Best regards, Julia Nasif Guest Relations Manager

Beverley Couples - 21/07/2018 AccorHotels certified review
« A lovely hotel with friendly staff, secure parking, clean and comfortable rooms. Fabulous. »

We had a lovely time at this hotel, from checking -in to checking-out. Very friendly staff. Great location. Very secure underground parking, ( Always a must for us ) and lovely comfortable bed. A fabulous modern hotel in a lovely area. ( The only slight negative was that one of the bathrobes had not been replaced with a clean one and the previous guests had left their keycards on the floor by the end of the bed...but really not an issue as we spoke to the staff who were very apologetic ) I would definitely recommend staying here.

Anonymous Families - 19/07/2018 AccorHotels certified review
« Fantastic stay, clean and convenient. »

Having never stayed at a swissotel, I was impressed with the quality of service and cleanliness of the rooms. It was an easy check in process and location was perfect being right along the rail station. Only improvement would be better labeling of prices for items in the in-room bar.

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