Hotel - Swissôtel Zürich
Swissôttel Hotel Swissôttel Hotel

Swissôtel Zürich

4.4/5 2,494 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
From
From 250.00 CHF Non member rate
From 225.00 CHF Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Private indoor parking
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing
    • Snorkelling/Scuba diving center (Nearby)
  • Squash court  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 19 meeting room(s)
  • Conventions hotel
See all services

The hotel will be undergoing Pool Renovations and the hotel pool will be closed during October 6 to October 12, 2019.

Hotel location

Our rooms

Swissotel Zurich comprises 347 non-smoking rooms on 31 floors equipped with a wealth of amenities. The elegant designed guest rooms and suites serve the demand of frequent travelers and offer a choice of accommodation options.

  • 347 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,494 reviews

Our guest reviews for Swissôtel Zürich

100% genuine reviews from our guests

Find out more
Petri P. Business - 14/02/2019 AccorHotels certified review

Good,positive experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for sharing your amazing experience with us. It would be our pleasure to welcome you back soon and wish you a wonderful time in the meantime. Kind regards from Zurich, Julia Nasif Guest Relations Manager

Lars Business - 13/02/2019 AccorHotels certified review
« Great room, good breakfast, friendly staff »

Friendly reception staff, nice room, good breakfast (friendly staff there, too).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for your great feedback regarding your room and our Front Office Team. It is really appreciated to read that you had a wonderful experience with us. We are looking forward to welcome you back soon. Best regards, Julia Nasif Guest Relations Manager

Ben L. Families - 13/02/2019 AccorHotels certified review
« Great stay in Zurich at a wonderful hotel! »

Fantastic location, great decor inside (outside was quite industrial looking), the pool was superb, great views and temperature. Lobby beautifully decorated. Spacious and comfortable rooms, amazing beds and view from the 24th floor. Amazingly helpful staff. 100% recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is my pleasure to read that you enjoyed your stay with us. Regarding our Spa & Sport area I am happy to share your nice words with our Spa & Sport Manager. I wish you all the best and looking forward to welcome you back soon. Best regards, Julia Nasif Guest Relations Manager

Anonymous Business - 12/02/2019 AccorHotels certified review
« Perfect hotel in Zurich »

My stay was great - clean & spacious room, outstanding service. Minor issue: please check the condition of the electric kettles in the rooms; some of them are damaged and maybe unsafe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear loyal Guest, I am very thankful to receive your positive and constructive feedback regarding your recent stay at the Swissôtel Zurich. It is my pleasure to read that you enjoyed your stay with us and shared your nice compliments with all colleagues. Regarding the electric kettle I informed our maintenance team and really appreciate your feedback. We are looking forward to welcome you back soon! Best wishes from Zurich, Julia Nasif Guest Relations Manager

Anonymous Business - 11/02/2019 AccorHotels certified review

Very good apart from the rooms temperature, so hot and the room controls didn’t provide sufficient cooling

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. Regarding the room temperature I would like to express my sincerest apologies for this inconvenience you encountered. I shared your valuable feedback with our Chief Engineer and we are taking the appropriate measures. Of course we are inviting always our guests to contact us during the stay to find a solution right away. It would be our pleasure to show you our best side for your next stay with us. I wish you all the best in the meantime and looking forward to welcome you back soon. Sincerely, Julia Nasif Guest Relations Manager

Carl Business - 11/02/2019 AccorHotels certified review
« Enjoyed all aspects of my stay. »

Employees were pleasant and friendly. Room was modern and clean. Bed was comfortable. Enjoyed the swimming pool. Convenient location, beautiful view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is my pleasure to read that you had a fantastic stay with us. I shared your nice compliments with my colleagues and we really appreciate it. See you back soon. Kind regards from Zurich, Julia Nasif Guest Relations Manager

Cris Business - 09/02/2019 AccorHotels certified review
« Great »

Good room for one night, comfortable and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

Anonymous Business - 08/02/2019 AccorHotels certified review
« comfortabel »

comfortable, easy to reach, good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your wonderful and positiv review! I really appreciate your nice words and will share your compliments with my colleagues. I wish you all the best in the meantime. Best regards, Julia Nasif Guest Relations Manager

Angie Families - 07/02/2019 AccorHotels certified review
« relaxed »

Our stay was great. Staff is very friendly and helpful. rooms were clean and well stocked. Restaurant was very good, especially the breakfast. I took advantage of the pool and sauna too, and both were very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Amazing! Many thanks for your amazing review. We really appreciate your great feedback and especially your nice compliments regarding our service. All the best and see you back soon. Kind regards, Julia Nasif Guest Relations Manager

Christos L. Business - 06/02/2019 AccorHotels certified review
« Absolutely fantastic stay. »

I visited Zurich for business ( Fespo). Near the exhibition and also near the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes, Julia Nasif Guest Relations Manager

Balu Business - 01/02/2019 AccorHotels certified review
« It could have been better »

was not bad but not wow

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. We strive to provide a superior service experience for every guest, therefore it would be my pleasure if you could contact me directly to share your detailed experience and your preferences to make your stay more comfortable. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Nasif Guest Relations Manager

Shmelinda Business - 31/01/2019 AccorHotels certified review
« Very nice hotel with swimming poll in Zurich »

friendly reception staff, nice warm swimming pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for your great feedback regarding your recent stay at the Swissôtel Zurich. We are looking forward to welcome you back soon. Sincerely, Julia Nasif Guest Relations Manager

Michele Families - 30/01/2019 AccorHotels certified review
« Good location. Value for money »

Comfortable. Convenient location just few steps away from train stations and supermarkets

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is always a pleasure to receive positive feedback. Thank you for sharing your positive experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Shamik D. Business - 29/01/2019 AccorHotels certified review
« It was satisfying, but, I say, the room infra-structure could have been more better. »

It was good and satisfying. Some of the things for infra could have been better... Such as : (1) The locker was kept on the floor. It should be somewhere near atleast waist level. (2) The coffee make place, did not have any point to plug in. So, it is useless to keep it there, and you have to move it to use it. (3) Housekeeping is inconsistent. Sometimes, it is cleaned to the core, and sometime, even the dustbins are not cleared. Hotel Staff were friendly, but, the restaurant staff, kind of felt out of place or say no at home. :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and in this case we could not meet your expectations. I shared your detailed experience with our Chief Engineer and Executive Housekeeper and we are taking the appropriate measures to pretend these inconveniences in the future. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Julia Nasif Guest Relations Manager

Tony Business - 28/01/2019 AccorHotels certified review
« Short but pleasant stay »

Everything was great except for one small issue. It was difficult to sleep with the heat in the room. Either the room or the duvet was too warm. That small flaw aside, the rest of the experience was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for sharing your constructive feedback with us. It is my pleasure to read you enjoyed your overall stay at the Swissôtel Zurich. Regarding the room temperature I would like to express my sincerest apologies for this issue. Of course I shared your feedback with our Chief Engineer and we are taking the appropriate measures to pretend future occurrences. Thank you again for sharing your experience, and we hope that we will have the opportunity to welcome you back soon. Sincerely, Julia Nasif Guest Relations Manager

T. Business - 28/01/2019 AccorHotels certified review
« good »

I'd like to book the new refurnished room with Shower and Nespresso caffee machine., 20th floor (?). Old rooms have noise heating system (ventilation) Sleepers were missed last time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking the time to share your experience at the Swissôtel Zurich. It is my pleasure to read that you enjoyed your overall stay with us - especially our renovated room on the higher floors. Thank you again for sharing your feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Anonymous Business - 28/01/2019 AccorHotels certified review

as expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. I am very thankful to see you enjoyed your overall stay with us. At Swissôtel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Should you wish to share your detailed experience, it would be really appreciate if you could contact me directly. We are looking forward to welcome you back soon. Sincerely, Julia Nasif Guest Relations Manager

Lars R. Business - 28/01/2019 AccorHotels certified review
« All good »

Very friendly staff, all worked perfectly smooth.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Geraldine Business - 28/01/2019 AccorHotels certified review
« I felt priviledge »

All employes pays attention to the customer. Any requests are fullfilled with a smile. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Amazing! Thank you very much indeed for your wonderful feedback regarding your recent stay at the Swissôtel Zurich. I shared your nice words with all my colleagues and we really appreciate your sharing compliments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Timothy H. Families - 27/01/2019 AccorHotels certified review
« Family stopover »

It was nice, one train stop from airport, warm reception when we arrived

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for your nice compliments regarding our location and reception team. I shared your positive words with my colleagues and we really appreciate it. See you back soon! Best regards, Julia Nasif Guest Relations Manager

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 250.00 CHF Non member rate
From 225.00 CHF Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates