Hotel - Swissôtel Zürich
Swissôttel Hotel Swissôttel Hotel

Swissôtel Zürich

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4.4/5 1,789 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 162.00 CHF Non member rate
From 162.00 CHF Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Private indoor parking
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing (Paying, Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Squash court  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 19 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Swissotel Zurich comprises 347 non-smoking rooms on 31 floors equipped with a wealth of amenities. The elegant designed guest rooms and suites serve the demand of frequent travelers and offer a choice of accommodation options.

  • 347 rooms
  • 100% non-smoking hotel
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,789 reviews

Our guest reviews for Swissôtel Zürich

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Anonymous Business - 17/04/2018
« It was a very pleasant stay overall. »

All good points: 1. Quick check-in 2. Nice and friendly staff 3. Reasonably large room (compared to US standards) Could impove 1. Room was too warm. I had to leave the window open during stay. AC do not function properly

AccorHotels certified review
Lo Families - 16/04/2018
« Very convenient »

Loved that the hotel was so close to the airport and was right next to a train station. Also liked the convenience of a Starbucks downstairs. The pool was also a great touch as well as the views. The reason why my rating isn't higher is because the room was quite small so staying with a family was a little cramped. Also there was no restaurant on site. Overall though it was a very pleasant stay- we have lovely memories from our trip.

AccorHotels certified review
Moe Couples - 13/04/2018
« Perfect »

Perfect stay , Amazing staff

AccorHotels certified review
Anonymous Business - 12/04/2018

As usual enjoyed my stay in your Hotel.The personnel were very helpful & always present to meet the requirements.

AccorHotels certified review
Norbi L. Couples - 12/04/2018
« Amazing service from all the staff »

Amazing staff ans even more amazing service. The Minute i was checked in, i was treated like a king. I Will unequivocally recommend this hotel to any and everyone i know if they come to Switzerland

AccorHotels certified review
Jmhf Business - 11/04/2018
« prof dr »

it was wonderful! your all so kind and always helpful staff made my stay very happy. beautiful rooms and stay. my only comment is that the spa area needs a little more looking after, used towels and glasses all around on the floor, no water in the dispenser etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest I really appreciate your comment regarding your stay at the Swissôtel Zurich. Thank you for your nice feedback regarding our team. I will share it to all of them. In regards to our Spa & Sport area, I would like to highly apologize for this issues. I already shared your comment with our Spa & Sport Manager, Mrs. Ivana Stubnova. See you back and all the best in the meantime Julia Nasif Guest Relations Manager

AccorHotels certified review
Jarrod Solo - 11/04/2018
« Lovely staff and facilities »

Staff friendly and very helpful. Spacious room with an amazing view!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jarrod Wonderful to read that you had a nice experience at Swissôtel Zurich. It is always a pleasure for us to receive such a positive feedback. Thank you very much for sharing your thoughts and we hope your next stay will be as pleasant as the last one. Best regards Julia Nasif Guest Relations Manager

AccorHotels certified review
Nicolas S. Business - 11/04/2018
« very good as usual »

It's always a pleasure to stay at the swissôtel ZH.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. Thank you very much for your great feedback. I am very happy to read that you enjoyed your stay. All the best and see you back soon, Julia Nasif Guest Relations Manager

AccorHotels certified review
G. K. T. Business - 08/04/2018
« Value for money »

Swissotel Oerlikon - convenient location for business and vacation.

AccorHotels certified review
Janis C. Business - 04/04/2018
« Excellent customer service, staff were so helpful »

Very enjoyable, breakfast was amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for your great feedback and your kind words regarding the breakfast. I will happily forward these to the team. I wish you all the best and see you soon, Julia Nasif Guest Relations Manager

AccorHotels certified review
Anonymous Business - 03/04/2018
« Easy stay »

Easy to check-in, easy to get along in the room, everything worked fine, easy to check-out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for your great feeback. See you back soon, Julia Nasif Guest Relations Manager

AccorHotels certified review
Yuwei Business - 30/03/2018
« Did not experience anything negative »

The room service delivery was very pleasant, I was helped quickly when I got locked outside my hotel room (my mistake), and the room was comfortable (the TV menu was very good). The bed comfortable and the view great. If I had to point out a few smaller less good things, they would be 1) the sink was plugged and 2) the receptionist who checked me out gave me the wrong information regarding the train to the airport (she informed me of the wrong platform).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We like to thank you for your kind words and are happy to share your precious feedback with our colleagues. If you are back in Zurich, we are more than happy to welcome you back at the Swissôtel Zurich. Best regards Nelson Tytus Director of Rooms

AccorHotels certified review
Anonymous Business - 29/03/2018

Unfortunately I left two creams and a pair of earrings in my room. I called the day itself to say it. The person at the desk asked me to call the day after. I called the day after and the person at the desk told me that nothing was found. I'm very disappointed about that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Anonymous Business - 29/03/2018
« everything was nice and great. »

the one thing that could be improved is, longer breakfast hours, -we missed it, because the night was long.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest It is a pleasure to read your Kind words and we are happy that you had enjoyed a great stay with us. See you soon here at the Swissôtel Zurich! Kind regards Nelson Tytus Director of Rooms

AccorHotels certified review
Esmith Business - 27/03/2018
« As an individual guest, very good - as part of the work-event that took place there, barely acceptable »

Individual service provided to me as a single guest was very good - my room was very good, cleaned every day and attention to detail was terrific. The corporate event that I participated in was below satisfactory. We were asked to move rooms and make accommodations for the hotel on numerous occasions and the service staff at our evening events (with one exception) was not friendly at all - did not feel welcomed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Hm Business - 26/03/2018
« Not well designed for a business traveler »

When I walked into the room, the key card holder was too far away from the door - I had to let the door shut, take a step into the room, and look for the key card holder in the dark. This seems poorly designed. The bathroom wall was completely see-through on one side. If there were two people in the room, I wouldn't have stayed there because it makes no sense to have no privacy in the bathroom. When I ordered room service, the food didn't taste good. I've eaten in the restaurant hotel before and know it can taste a lot better. Also, my water glass and fork were dirty. I wouldn't stay at this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Leendert Business - 21/03/2018
« too hot in the room »

Hotel is fine but the room temperature is standard very high and this visit is was extreme warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Anonymous Business - 19/03/2018
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you very much for writing us your Feedback. We are more than happy that you enjoyed your stay and hope to welcome you back soon. Best regards Nelson Tytus Director of Rooms

AccorHotels certified review
Douglas G. Business - 19/03/2018
« Satisfied; overall good, friendly and helpful staff »

Room could use an update; other than that was a good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for your stay with us and for this amazing Feedback! see you back soon and best regards, Kim Hauser Guest Relations Manager

AccorHotels certified review
Maria B. Business - 16/03/2018
« very pleasant stay »

The staff were very helpful and attentive. Room was clean and bed was comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

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