Swissôtel Zürich 4 stars

Customer review rating 4.4/5 2,840 reviews
Swissôtel Zürich
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+ 21 Services
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

The hotel will be undergoing Pool Renovations and the hotel pool will be closed during October 6 to October 12, 2019.

Hotel location

Swissôtel Zürich

Schulstrasse 44
8050
zurich
switzerland

Tel: +410443173111

Fax: (+41)044/3173311

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    BERN BELP AIRPORT At 135km / 83.89 miles

  • By plane

    EUROAPT BASEL-MULHOUSE-FREIBURG At 80km / 49.71 miles

  • By plane

    ZÜRICH AIRPORT At 5km / 3.11 miles

GPS :47.410759, 8.543684

Currently, close to our hotel

Zurich Zoo visit

From 01/01/2019 to 31/12/2019

At 3.7 km

Grossmünster, cathedral of Zurich, visit

From 01/01/2019 to 31/12/2019

At 4.5 km

Our accommodations

Swissotel Zurich comprises 347 non-smoking rooms on 31 floors equipped with a wealth of amenities. The elegant designed guest rooms and suites serve the demand of frequent travelers and offer a choice of accommodation options.

Classic Room Queen

  • Max. number of persons: ‌3
  • Area: From 22
  • Views: City side, Panorama view, Airport view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Premier Room Queen

  • Max. number of persons: ‌3
  • Area: From 22
  • Views: Airport view, Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Classic Room King

  • Max. number of persons: ‌3
  • Area: From 22
  • Views: Airport view, City side, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Classic Room Twin

  • Max. number of persons: ‌3
  • Area: From 22
  • Views: Panorama view, Airport view, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Premier Room King

  • Max. number of persons: ‌3
  • Area: From 22
  • Views: City side, Airport view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Premier Room Twin

  • Max. number of persons: ‌3
  • Area: From 22
  • Views: Airport view, City side, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Swiss Advantage Room King

  • Max. number of persons: ‌3
  • Area: From 24
  • Views: Panorama view, Airport view, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Executive Suite

  • Max. number of persons: ‌3
  • Area: From 57
  • Views: Airport view, Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Vitality Suite

  • Max. number of persons: ‌2
  • Area: From 57
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Presidential Suite

  • Max. number of persons: ‌3
  • Area: From 97
  • Views: City side, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Our restaurants and bars

LE MUH

Type of cuisine: Regional

Swissotel Zurich's restaurant serves you Swiss dishes reinterpreted for today's healthy lifestyles, all made using locally sourced ingredients - organic whenever possible. Swissotel's team of top chefs serves your tasty and quick business lunches.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE MUH BAR & OUTDOOR LOUNGE

Photo non contractuelle / Strictly non binding

Le Muh bar is an excellent place to start the day with a morning coffee. Relaxing outdoor lounges invite for refreshing drinks and in the evenings you are offered a wide range of cocktail creations and a fine selection of fresh draft-beer.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 635 m²

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 504 people

Find out more

Our guest reviews for
Swissôtel Zürich

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,840 reviews

Horror

Customer review rating 4.4/5

Anonymous Couples - 18/06/2019 AccorHotels certified review

Welcome card in the room with the wrong name. Climatisation makes incredibly much noise, we turned it off but it was way too warm. We could not sleep with and without. I have been in many hotels, I have never slept that bad

A very friendly staff and well located Hotel within easy reach of city centre by train.

Customer review rating 4.4/5

Paul Couples - 17/06/2019 AccorHotels certified review

Extremely helpful staff, within a pleasant hotel environment. Good location directly opposite train station.

Perfect hotel right outside of the city

Customer review rating 4.4/5

Loic Friends - 16/06/2019 AccorHotels certified review

Perfect hotel right outside zurich (5 min train) and close to the airport. Great staff. Upgraded to a corner suite which was very spacious and well decorated. Good breakfast. Would def return and recommend.

As booked thru Booking.com for a very reasonable rate, Performance/Cost was great!

Customer review rating 4.4/5

Anonymous Business - 16/06/2019 AccorHotels certified review

As stated in the title above, Performance/Cost was great. Staff at the lobby counter was good and friendly. Meanwhile, I would not stay there if the rate is not discounted significantly. Perfect location. Great facility. However, the room was a little bit smelling bad. While I requested for 1 x Queen size bed through Booking.com, the room was with 2 x regular beds. Breakfast was good, but cooking staff was not so friendly and hall staff was not really sophisticated. However, considerging Performance/Cost, I'm quite satisfied.

nice hotel, nice restaurant, room air-conditioning very noisy, bed was quite small

Customer review rating 4.4/5

Andrew Couples - 15/06/2019 AccorHotels certified review

we stayed for 2 nights, reception seemed to be understaffed in busy times, check in, we waited in line for 10 minutes before service, check out there were 100 people in lobby but managed to be served by line jumping, got to room, the air-conditioning was very noisy and we could not adjust it at all, the bed was small for two people. staff in all areas were friendly and attentive. good location and east access as major train station next door

Dear Guest, Above all, thank you very much for sharing your honest and detailed experience with us. I am very thankful to read that you enjoyed your overall stay with us. It will be my pleasure to share your feedback with the team. Regarding the waiting time I would like to express my sincerest apologies to keep you waiting during the peak times at the reception. Of course I shared your comments with our Front Office Manager and it would be our pleasure to welcome you back in the near future. Sincerely, Julia Nasif Guest Relations Manager

High Standard and friendly service

Customer review rating 4.4/5

Claude M. Business - 15/06/2019 AccorHotels certified review

Well located and good facilities. In house restaurant was convenient and excellent quality. I had lost some equipment in the hotel and the staff were very supportive in finding this equipment and organising its return.

Fantastic Accomodation for Family with young Kids

Customer review rating 4.4/5

Shaui C. Families - 14/06/2019 AccorHotels certified review

Visited Zurich with my husband and 3 kids. Our stay at Swissôtel was delightful especially with the Kids Room Package where Swissôtel arranged toys, books and beddings for kids. The food at hotel breakfast is delicious with many options for picky eaters. Swimming pool at the top floor was a fantastic place to relax and enjoy the view after a long day of exploring the city. Location wise public transport can be easily accessed as the train station is just across the hotel and gives you a flavour of local life, with lots of restaurants options, quaint shops and Farmer's Market on Saturdays to discover. Hotel staff are friendly, rooms are clean and beds comfortable. Will definitely stay again when in Zurich.

Dear Guest, Amazing! Thank you so much for your wonderful and detailed feedback regarding your recent stay at the Swissôtel Zurich. I shared your comments with all of my colleagues and we really appreciate your great compliments. It would be our pleasure to welcome you back and wish you and your family all the best in the meantime. Yours sincerely, Julia Nasif Guest Relations Manager

outstanding

Customer review rating 4.4/5

Tao Friends - 12/06/2019 AccorHotels certified review

Very good breakfast buffet: lots of choices and good quality.

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Great facility, handy location

Customer review rating 4.4/5

Jc Business - 12/06/2019 AccorHotels certified review

Great night accommodation in Oerlikon. Very handy to train station to head to zurich or airport. Great facilities, swimming pool and very comfortable rooms. Awesome breakfast.

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Good stay

Customer review rating 4.4/5

Ravi M. Couples - 12/06/2019 AccorHotels certified review

The hotel is catering to group travelers in a big way especially during weekends. Probably they can’t help it as they have 350 rooms to fill. As a individual travel normally I avoid such hotels but in this case because hotel is friendly and well run I do not mind.

Dear Guest, thank you very much for taking the time to share your detailed experience with us. It is my pleasure to read that you enjoyed your latest stay with us and we will be more than happy to welcome you back in the near future. Sincerely, Julia Nasif Guest Relations Manager

Wonderful

Customer review rating 4.4/5

Madeleine M. Solo - 04/06/2019 AccorHotels certified review

The room was clean, bright and I had a fantastic view. Breakfast was very satisfying. I got a bit hot under the doona.

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Very Hospitable

Customer review rating 4.4/5

Christine C. Families - 31/05/2019 AccorHotels certified review

We enjoyed our stay at Swissotel Zurich. Location was handy to the airport and it was only 15 mins. or so by tram to old town Zurich. The desk staff was amazing. Very welcoming. And made excellent restaurant suggestions as well as suggestions for getting around town. We booked here as we were picking up a tour around Switzerland from this location and it was an excellent choice.

Dear Guest, Many thanks for your valuable feedback regarding your recent stay with us. I shared your nice comments with the team and we are looking forward to welcome you back in the near future. Best regards, Julia Nasif Guest Relations Manager

Slightly disappointing

Customer review rating 4.4/5

Vincent J. Business - 29/05/2019 AccorHotels certified review

The room I had was not entirely meeting my expectations. The bathroom was quite small and the showerhead was leaking allover. I also had to call room service 3 times before I could get an answer. Staff is very curteous and welcoming and the atmosphere is quite nice.

Dear Guest, Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Nasif Guest Relations Manager

Nice, convenient & friendly

Customer review rating 4.4/5

Anonymous Business - 29/05/2019 AccorHotels certified review

Besides the non working WiFi on the first day, anything else was very good with a fantastic room assigned.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

Helpful & knowledgeable staff especially Dennis

Customer review rating 4.4/5

C. Couples - 28/05/2019 AccorHotels certified review

Very good service excellence & satisfied with service level

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

A good stay

Customer review rating 4.4/5

Preeti P. Business - 27/05/2019 AccorHotels certified review

Stay was good. Location is perfect to all nearby shopping center and station. Breakfast options were repetitive.. could be improved

Dear Guest, Thank you very much for your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding our rich breakfast buffet I shared your feedback with our F&B Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Mr

Customer review rating 4.4/5

B. M. Families - 26/05/2019 AccorHotels certified review

It was fantastic experience. All good especially your staff are very cooperated...

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager
Customer review rating 4.4/5

Anonymous Business - 26/05/2019 AccorHotels certified review

Everything was almost perfect , the only thing I missed when I arrived in the very evening was a tooth paste in my room.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

Very good

Customer review rating 4.4/5

Henrik A. Business - 24/05/2019 AccorHotels certified review

Positively suprised. Very friendly staff, nice room.

Dear Guest, Many thanks for your perfect feedback. It is my pleasure to share your nice words with the team and we are looking forward to welcome you back soon. Best regards, Julia Nasif Guest Relations Manager

A very enjoyable experience

Customer review rating 4.4/5

Alan M. Couples - 22/05/2019 AccorHotels certified review

The staff were very helpful. The turndown service at night was appreciated. Breakfast presentation was very good.

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager
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