Swissôtel Zürich 4 stars

Customer review rating 4.4/5 3,133 reviews
Swissôtel Zürich
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+ 22 Services
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Room 1

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Children's age

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Due to renovations, the hotel pool and spa will be closed from October 6 to October 13, 2019.

Hotel location

Swissôtel Zürich

Schulstrasse 44
8050
zurich
switzerland

Tel: +410443173111

Fax: (+41)044/3173311

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    BERN BELP AIRPORT At 135km / 83.89 miles

  • By plane

    EUROAPT BASEL-MULHOUSE-FREIBURG At 80km / 49.71 miles

  • By plane

    ZÜRICH AIRPORT At 5km / 3.11 miles

GPS :47.410759, 8.543684

Our accommodations

Swissotel Zurich comprises 347 non-smoking rooms on 31 floors equipped with a wealth of amenities. The elegant designed guest rooms and suites serve the demand of frequent travelers and offer a choice of accommodation options.

Classic Room Queen

  • Max. number of persons: 3
  • Area: From 22

Premier Room Queen

  • Max. number of persons: 3
  • Area: From 22

Classic Room King

  • Max. number of persons: 3
  • Area: From 22

Classic Room Twin

  • Max. number of persons: 3
  • Area: From 22

Premier Room King

  • Max. number of persons: 3
  • Area: From 22

Premier Room Twin

  • Max. number of persons: 3
  • Area: From 22

Swiss Advantage Room King

  • Max. number of persons: 3
  • Area: From 24

Executive Suite

  • Max. number of persons: 3
  • Area: From 57

Vitality Suite

  • Max. number of persons: 2
  • Area: From 57

Presidential Suite

  • Max. number of persons: 3
  • Area: From 97

Our restaurants and bars

LE MUH

Type of cuisine: Regional

Swissotel Zurich's restaurant serves you Swiss dishes reinterpreted for today's healthy lifestyles, all made using locally sourced ingredients - organic whenever possible. Swissotel's team of top chefs serves your tasty and quick business lunches.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE MUH BAR & OUTDOOR LOUNGE

Photo non contractuelle / Strictly non binding

Le Muh bar is an excellent place to start the day with a morning coffee. Relaxing outdoor lounges invite for refreshing drinks and in the evenings you are offered a wide range of cocktail creations and a fine selection of fresh draft-beer.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 635

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 504 people

Find out more

Our guest reviews for
Swissôtel Zürich

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,133 reviews

Customer review rating 4.4/5

Anonymous Business - 14/10/2019 AccorHotels review

Staff was very friendly and Servicelevel is high but the hotel has passed its best years. 60ties charme, discarded color on furnitures, yellow curtain, old carpet. Not the best style.

Business casual trip

Customer review rating 4.4/5

K. Families - 14/10/2019 AccorHotels review

While I had appointments at the nearby MICE future days event my family wanted to meet friends from Switzerland.

This is one of the very BEST hotels I have ever stayed.

Customer review rating 4.4/5

H. Solo - 12/10/2019 AccorHotels review

Excellent experience ! All of the employees in the hotel staff are superb...Nowhere have I ever been that the service and hospitality is so engaging and fantastic. The employees go out of their way to make sure that not only are you comfortable but that they will assist you in any questions you have and go the extra mile to make sure that they can help you in any other way possible .....with sincerity. I can't say enough about this wonderful hotel... I WILL be staying here again in the future. Highly recommended!

high expectation but not achieved

Customer review rating 4.4/5

Anonymous Couples - 10/10/2019 AccorHotels review

Our expectation was high, since the prices and location are quiet good for Business travellers. Unfortunately the expectation was not achieved, Accor needs to work on the usual standards there.

Keep the level I've used to be experience at this location.

Customer review rating 4.4/5

Damir Couples - 09/10/2019 AccorHotels review

Nice, clean, very supportive crews whether we are talking about the front desk, room service or restaurant.

extremely satisfied

Customer review rating 4.4/5

Pierre M. Solo - 08/10/2019 AccorHotels review

Courteous and efficient staff at check-in and pleasant surprise to being upgraded to a suite. Good housekeeping service. Good quality and variety of food at breakfast and dinner.

As expected

Customer review rating 4.4/5

Anonymous Business - 08/10/2019 AccorHotels review

It was confusing because a greeting card in the room said there were complementary breakfast for me, but my booking didn’t include it. Also I couldn’t get a free tram ticket due to shortage of inventory.

A very friendly and safe environment to be in...

Customer review rating 4.4/5

Anita S. Couples - 08/10/2019 AccorHotels review

Loved the hotel.... loved the location... and more and more loved the way your staff treated us. Few of them are still in our memories that they became the part of our Swiss trip. To name with ... a) Melina was the best. She was sooo friendly and approachable. She assisted in all the ways she could and was very polite and friendly at the same time. The best thing is that - when we asked for a local joint, as we wanna try some local food and the resto she suggested was the best! we thoroughly enjoyed the local food. b) Derie was so sweet and found his helpful and caring nature truly genuine. c) Staff in the restaurant was also too good and I still remember the guy who always greeted us and everyone else warmly and made us soooo comfy that the place did look more of a home kind rather than a typical resto. I forgot to get his name- he took effort to bring us some special food on the table and couldn't meet him on our last day- 26th Septmber.... it seemed it was his off day. d) The guy who came to assist with our baggage at our checking out was also very good and went out of the way to weigh our bags, as he felt it was over the permitted weight- and he was RIGHT. This gesture made our life easier, as we could adjust it accordingly. Sorry- again couldn't get his name. He was wonderful. Ohh! We look forward staying in Swissotel wherever we go.....

Good

Customer review rating 4.4/5

Rajinder A. Families - 08/10/2019 AccorHotels review

As i have heard alot that Switzerland is very common tourist destination for indians and in my previous hotels they had a alot of food arrangements for indians where as your hotel only had beans and rice for us. That’s the only thing i noticed which can be improved.

Nice room, good breakfast, noisy AC and plumbing problems

Customer review rating 4.4/5

M. Business - 07/10/2019 AccorHotels review

I had a very nice stay, I was at the 21st floor with a nice view over Oerlikon. The breakfast was delicious, with plenty of different food. On that went wrong: I had a problem with the shower head was blocked, as well as the bathtub drain. So I ended up taking a shower in a swimming pool... AC is also noisy (hard to sleep with it), there is nothing you can do about it, but I have seen more silent AC in cheaper hotel. Finally, the 15min wait to check out in the morning wasn't pleasant. I know I almost mentioned bad point, but except that I had a very nice stay.

disappointing

Customer review rating 4.4/5

Juan Couples - 05/10/2019 AccorHotels review

disappointing for the rate paid. This hotel is not a a par with other Swiss Hotels it looks old and run down

Very nice hotel

Customer review rating 4.4/5

Dan Couples - 04/10/2019 AccorHotels review

Nice hotel and friendly staff. Easy access to central Zurich

President

Customer review rating 4.4/5

Robert B. Business - 04/10/2019 AccorHotels review

perfect

Low value for price

Customer review rating 4.4/5

Christina Families - 03/10/2019 AccorHotels review

Pro: Clean and quiet rooms. Food (breakfast and dinner) from the main restaurant “Le Muh” pretty good. Cons: rooms need a refresh and barely able to use the swimming pool as blocked for 4h daily for morning mummy-baby session with outside guests. Would be good to inform guests at check-in about the limitation to use the pool.... so they can still enjoy it (we booked this hotel mainly for the pool but were not able to use it before our long flight back home).

Favorite Airport Hotel

Customer review rating 4.4/5

Kent N. Business - 03/10/2019 AccorHotels review

Very comfortable room. Staff very professional. Convenient to the Zurich airport.

I was impressed by a very high quality of Customer Service

Customer review rating 4.4/5

Sylwia Business - 03/10/2019 AccorHotels review

I own my sincere THANK YOU to Customer Service of Swissotel in Zurich. Front desk and customer service manager - who were on duty during my stay - represented Swissotel in the best way possible! Kindness, proactive approach, smile and positive attitude towards me as a Customer impressed me a lot and I would definitely recommend your hotel to my coworkers and friends travelling to Zurich. Thank you so much Swissotel Team! All the Best to All of you and see you next time! Sylwia O.

Nice room, nice bar, Slow checkin

Customer review rating 4.4/5

Jmcgeenwy Business - 28/09/2019 AccorHotels review

Although checkin was slow it was well handled with some personal attention very quickly after the fact.

Fantastic Hotel !!!!! Top class

Customer review rating 4.4/5

Mykola Couples - 25/09/2019 AccorHotels review

Staff, location, prices, rooms, sauna, management are absolutely fantastic !!!! The best hotel in Zurich

Dear Guest, We very much appreciate your comments regarding your recent stay. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future. Yours sincerely, Julia Nasif Guest Relations Manager

overall i would rate my experience as good

Customer review rating 4.4/5

Rupinder S. Business - 25/09/2019 AccorHotels review

v good however as explained in person the person who is managing bar needs to be given some special training so that he changes his perception about citizens of India

Excellent base for exploring Switzerland

Customer review rating 4.4/5

Roger S. Solo - 22/09/2019 AccorHotels review

I have stayed at the Swissotel Oerlikon many times. Its location opposite a very busy station makes it a superb base for exploring Switzerland using a Swiss Travel Pass. The fact that this station now has direct trains to/from St Gallen and Lausanne via Biel makes it even more attractive than before. I was delighted to be allocated a newly refurbished room (2911) in the penthouse with a superb view north-westwards stretching as far as the Schwarzwald. However the room had one major fault. THE ELECTRIC LIGHTING IS INADEQUATE. A light should be installed on the ceiling above the bed. Your staff (as always) were extremely friendly and helpful.

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager
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