Hotel - Swissôtel Zürich
Swissôttel Hotel Swissôttel Hotel

Swissôtel Zürich

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4.4/5 1,614 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 127.00 CHF Non member rate
From 127.00 CHF Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
  • Private indoor parking
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing (Paying, Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Squash court  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 17 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Swissotel Zurich comprises 347 non-smoking rooms on 31 floors equipped with a wealth of amenities. The elegant designed guest rooms and suites serve the demand of frequent travelers and offer a choice of accommodation options.

  • 347 rooms
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WiFi in your room
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,614 reviews

Our guest reviews for Swissôtel Zürich

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Ernst S. Business - 10/02/2018
« Gym needs update »

Everything was ok, but a spinning bike would be great. The exercise bike was not smooth and was really uncomfortable. This might sway me to stay at a different property in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ernst Scholtz, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Hauser Guest Relations Manager

AccorHotels certified review
John R. Couples - 09/02/2018
« Very satisfied. »

Very happy, nothing to add

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Roche, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Hauser Guest Relations Manager

AccorHotels certified review
Alonso R. R. Business - 08/02/2018
« Better shower, but pillows had a smell »

The previous time I complaint about the shower (a Gröhe): although it looked more advanced, the shower was so weak that I really had a bad time showering. This time the shower was of a simple model, but it worked much better and I didn't experience an uncomfortable shower. However, this time the pillows had a little smell of fat. I find it very uncomfortable to have to put my head in a pillow like that. And yes, I had a much better tv.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alonso Rojasrios, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Hauser Guest Relations Manager

AccorHotels certified review
Subhra G. Business - 07/02/2018
« Enjoyable experience »

Good comfortable stay, had a very good dinner in the restaurant.

AccorHotels certified review
Anil T. Solo - 07/02/2018
« MR. ANIL T. »

It was a perfect accommodation for me. Have no complaints.

AccorHotels certified review
H. Business - 02/02/2018
« Great experience, check-in and out process was very fast, room service was extremely fast (iron board and slippers). »

I have been booked in a very nice and large room, bath room was rather small compared to the size of the room but was ok. All amenities were present with slippers, bathrobe, iron, etc... Excellent service in general from reception, room service bar and restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christophe H., We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Jamie A. Families - 01/02/2018
« Very clean, quality stay. »

The hotel was very nice, in good shape, and very clean. We had everything we needed and especially appreciated the baby cot. The front desk staff was largely very helpful, but a few folks could have been friendlier. The pool was beautiful and we were VERY disappointed when we were turned away during the baby swim class (especially since we ironically had a baby with us). This isn't something we were notified of in advance and felt that the pool should always be available to guests since it is advertised as such on the website. The teacher of the class was also quite rude and told us to "please leave."

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamie A., We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Eric A. Business - 01/02/2018

Excellent location. Friendly staff. Preferred it to origin trip at radisson blu. Comfortable rooms. Very good overall. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric a., We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Pavlos T. Business - 01/02/2018
« Very good »

Thank you for the high professional level of your services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavlos T., We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Anonymous Business - 01/02/2018
« Great hotel and lived up to what I expected »

we all got our rooms very fast. room was great - I only stayed one night Breakfast was great - but the breakfast area was not easy to find around in for a fast breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Majken T., We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Tim Business - 29/01/2018
« I've stayed at this hotel three times now, while traveling on business and have always found it clean, efficient and well suited to my needs. »

I love your hotel and find it very comfortable and convenient for my business purposes. The only thing I'd change is to keep the lobby bar open a bit later. My business associates and I tend to work long days. But the time we repair to the bar for a nightcap, the 11:30 p.m. last call always seems to come too soon. But the guestrooms, the free WiFi and the buffet breakfast are all first rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothydodson Race, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Taniel M. Business - 28/01/2018
« EXCELENTE »

All staff were absolutely fantastic. Facilities at bŕeakfast lounge, quick responses. Flawless!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taniel M., We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
S J. T. Business - 25/01/2018
« It was an excellent stay in a good hotel. »

Front desk people are caring and helpful, the hotel's location is good, and the room was very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuel T., We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
S. Couples - 25/01/2018

The rooms are very small. All other services where good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian S., We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Roberta Business - 25/01/2018
« good meeting experience, average room rating »

Compared to my previous stays at Swissotel, my room was strangely in need of some maintenance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberta V., Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Francesca B. Business - 24/01/2018

Room 1804, as I already wrote in my email with cement floor on the shower that is never getting dry in 1 day, plus I found a contact lens on the shower floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francesca Thank you for also sharing your Feedback here via this Survey. I am really happy that we could already solve the issue together and I am looking ofrward to welcoming you back soon. All the very best in the meantime. Kind Regards, Kim Kim Hauser Guest Relations Manager

AccorHotels certified review
Laura-johanna Friends - 23/01/2018
« Nice hotel, loved the pool! »

Loved the views from the hotel. The pool area was amazing. Breakfast selection was nice, the service was superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura-Johanna Lundve, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Anna65 Business - 23/01/2018
« Wonderful stay »

Very friendly and helpful staff. I had a very clean room, with a comfortable bed and a bright bathroom!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna Gontsova, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Damian B. Couples - 23/01/2018
« Excellent »

We had to change our reservation twice and were extremely relieved that this was possible despite booking a non-refundable rate. Thank you very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damian Budd, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

AccorHotels certified review
Bra Business - 22/01/2018
« Comfort »

Relax & SPA

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea Broi, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Tytus Director of Rooms

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