Hotel - Swissôtel Zürich
Swissôttel Hotel Swissôttel Hotel

Swissôtel Zürich

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4.4/5 1,912 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 212.00 CHF Non member rate
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Private indoor parking
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing (Paying, Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Squash court  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 19 meeting room(s)
  • Conventions hotel
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Our rooms

Swissotel Zurich comprises 347 non-smoking rooms on 31 floors equipped with a wealth of amenities. The elegant designed guest rooms and suites serve the demand of frequent travelers and offer a choice of accommodation options.

  • 347 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Free in-room mineral water
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,912 reviews

Our guest reviews for Swissôtel Zürich

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Anne H. Friends - 15/06/2018
« Very pleasant »

I enjoyed the stay very much. I would have appreciated complementary water daily.

AccorHotels certified review
Jayant W. S. Families - 14/06/2018
« Good but can be better »

In the order of importance - 1) At the check in, I was requested to provide a credit card for a deposit of US $204.25 to cover just in case there are any incidental expenses. This is not unusual but WHY WAS THE AMOUNT PROCESSED AS CHARGES RESULTING AS A DEBIT ON MY ACCOUNT? As of today 14-6-18, the amount has not been refunded even though at check out on June 11, reception agent Roman assured me and gave me a written note that it wall be refunded within the next day. 2) The stay at the hotel was comfortable accept there is no possibility of controlling the A/C system to a desired temperature. I like temperature setting at 25 Deg C, otherwise I get muscle cramps. I had to start & stop the system several times during the night as it got too warm and stuffy when shut off and too cold if restarted. Note - IF THE DEPOSIT AMOUNT IS NOT REFUNDED WITHIN NEXT 2 DAYS, I WILL ADVISE MY BANK TO REVERSE THE PAYMENT.

AccorHotels certified review
Bayle Couples - 13/06/2018
« Excellent location, great facilities, nice view »

Superb. The hotel was very close to both the airport and the city center. Rooms were clean and modern. Finally, the view out of the window overlooking Zurich Oerlikon was nice.

AccorHotels certified review
Mary R. M. Solo - 13/06/2018
« The room was excellent because of air-conditioning, I enjoyed the pool& sauna which should stay open longer »

See above The no 11 tram was very good to get to the lake & Barnhoff.

AccorHotels certified review
Nate T. Couples - 13/06/2018
« Great Service and Comfort »

We only had one night to spend in Zurich but we are glad that we spent it here. It was comfortable and convenient. If we head into town again, we'll be seeing you soon!

AccorHotels certified review
Wolf P. Business - 12/06/2018
« Friendly hotel in Oerlikon »

Great staff, attentive from the check-in and luggage, to the service at the restaurant and bar. Great location if you do not want to pay downtown Zurich premium. Zurich day pass which includes transportation, the proximity of train station, and frequent and punctual Swiss trains, will make everything accessible. Truly enjoyed it!

AccorHotels certified review
Abhinav S. Couples - 11/06/2018
« It was pleasure staying in hotel. »

It was great experience staying in hotel. Room were spacious and comfortable. Like the view from room. The only thing I found was reptative breakfast menu. It becomes difficult for a person staying more than 1 day. There was also mis communication from hotel side. We were told on the phone that some eateries item was not chargable but that was not the case. At check out time we came to know on paying the bill.

AccorHotels certified review
Chris P. B. Couples - 06/06/2018
« Great staff / Small room »

Great staff / Small room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. I am very grateful to receive such a fantastic review. Regarding my colleagues I am very happy to share your awesome comment to all of them. In addition I am very delighted to inform you that we also offer corner rooms or Suites, which are much bigger than the Classic Rooms. Best regards Julia Nasif Guest Relations Manager

AccorHotels certified review
Rodel Families - 06/06/2018
« Very unsatisfied »

The next day we left early to do site seeing, I informed the front desk, air conditioned not working properly. It's hard to sleep during our first night because it was warm inside the room. When we come back around 3 PM. the room was not clean yet and air conditioned not fix, still warm inside the room. Again informed front desk. They told us to do some more shopping. We did left again and came back after dinner. The room was clean but the air condition was not fix, they left an electric fan that does not work too. the room still warm. They never done any thing on this issue. I will never stay in this hotel nor refer it to any one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for reviewing us and for choosing our hotel for your stay in Zurich. Above all, please accept my sincerest apologies for all inconveniences caused. I do appreciate your feedback, which is most valuable to us. Our records show that our engineering team resolved the issue. Unfortunately, it seems that the same challenge with our system occurred again and again. I am very sorry for that. After your departure, we took a deeper look at room 2202 and were able to resolve the malfunctioning of our air circulation system. However, this is something that should not have happened and I would like to thank you for letting us know. At Swissôtel we do always our best to provide our superior service at any time. Therefore I will take the appropriate measures to train our colleagues to prevent any further misunderstandings and to ensure that those issues will be solved in a certain and acceptable duration. I would like to inform that this is not our intention to make you feel uncomfortable. It would be my pleasure if you could contact me directly, if you are planning to visit our beautiful city in the future. Again, I sincerely apologize and really appreciate your shared concerns. I hope we will have the opportunity to serve you better in the future. I wish you all the best in the meantime and wonderful summer days. Best regards Julia Nasif Guest Relations Manager

AccorHotels certified review
Morgan Business - 05/06/2018
« Always great, love staying there. »

Stayed for 13 nights as I usually do. It's always great. Very good location and service.

AccorHotels certified review
Bernard M. Couples - 03/06/2018
« A superb hotel with lovely staff and the best ever sauna »

The hotel is conveniently close to Zurich Oerliken Station. The reception team are excellent and are able to give valuable tourist guidance in detail. The sauna, which was my reason for choosing Swissotel Zurich, was truly amazing. The view from the lovely sauna relaxation area is wonderful. The whole place is spaciouis and beautiful. Top quality breakfast.

AccorHotels certified review
Anonymous Business - 31/05/2018
« Outstanding Service »

The check-in process was very welcoming - the staff is very customer oriented.

Our hotel has responded to the review
Our hotel has responded to the review

Grüezi from Zurich Wow! Thank you very much for your awesome words regarding our staff and the check-in process. I really appreciate your time to share with us your great experiences and hope that your future stay will be as comfortable as the previous one. All the best Julia Nasif Guest Relations Manager

AccorHotels certified review
Ayaan S. Families - 30/05/2018
« Wonderful Host in a beautiful city »

A beautiful hotel with a wonderful helping staff right from the bellboy up to the reception. Had a very smooth check-in, the rooms allocated to us were on a higher floor as requested with a beautiful view of the city. The hotel is very centrally located, just a few minutes away to the main central station, 4 minutes by train, the station is located just a few steps from the hotel, or to enjoy the city I recommend the 11 number tram to Zurich lake which is just a 12 minute ride. There is a shopping center just opposite the hotel. The hotel serves one of the best breakfasts in Zurich, do not miss the fresh butter machine.....just awesome.... The pool and health club offer great views of the city being located on the higher floor. The rooms were good. I would though like to recommend a water wash pipe in the toilets as not all travelers are used to using tissues... Overall a beautiful stay with very courteous staff. Would definitely come back again and recommend to my friends.

AccorHotels certified review
Anonymous Couples - 30/05/2018
« Relaxing visit »

Room was clean, but soon requiring renovation (or at least repainting the bathroom door). Location was convenient and both hotel and restaurant staff were very helpful and nice. Great breakfast (3 mornings) and nice restaurant (in which we ate twice). Pool and Saunas were a plus, even though the pool area was slight let down (looked larger and "cooler" in pictures). Also, huge plus for the (optional) sustainability aspect, be it driven by financials (less laundry/work) or just because it's the right thing to do.

AccorHotels certified review
Mj Business - 30/05/2018
« Full service hotel delightful staff »

Excellent. I gave a threeday workshop and enjoed all the hotel amenities: conference and restaurant; swimming pool and spa and of course I stayed there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MJ Amazing, thank you very much for your fantastic comment. It is my pleasure to receive such a great rating. I am looking forward to welcome you again in our hotel and that your next stay will be as pleasant as the previous one. All the best Julia Nasif Guest Relations Manager

AccorHotels certified review
Alan C. Business - 30/05/2018
« A very comfortable hotel »

Check in easy. The location opposite the railway station was ideal. The food was good. Everyone was very pleasant. A good place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Wonderful to read that you had a nice experience at Swissôtel Zurich. It is always a pleasure for us to receive such a positive feedback. Thank you very much for sharing your thoughts and I am looking forward for your next stay. Best regards Julia Nasif Guest Relations Manager

AccorHotels certified review
Debasish D. Families - 30/05/2018

Rooms were cramped unlike other hotels od the Group. Breakfast doesnot include international visits staple food preference and the bare minimum requirements like chicken itema in platter was missing

AccorHotels certified review
V. Business - 28/05/2018
« It was a nice experience, specially the staff were so friendly. »

It was a nice experience, specially the staff were so friendly. I liked the pool, and the Sauna. The breakfast was really nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thanks a lot for your awesome review. It is my pleasure to receive such a great feedback and to hear that you enjoyed our Spa & Sport area on the 32nd floor. I am looking forward to welcome you again in our beautiful city and wish you all the best in the meantime. Best regards from Zurch Julia Nasif Guest Relations Manager

AccorHotels certified review
Mary M. Business - 26/05/2018
« Wonderful Hotel - Great Location »

Return visit to the hotel after 10 years was very nice. However, the new "look" & interior design in the lobby and restaurant were disappointing. We had remembered a CRISP, WHITE, CLEAN "look" in comparison to the new "disco" design - dark, black, mirrored and more like a casino than a business hotel. However, the room was perfectly designed and updated. The SPA and POOL area have also been changed and do not necessarily serve the business traveler - family and children seem to be preferred.

AccorHotels certified review
Anonymous Business - 21/05/2018
« Very good experience »

Very good location. Nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Good day from Zurich Wow, thank you so much for your great feedback. And thank you for sharing us your experience about your stay with us. I am happy to welcome you back in the future and wish you all the best in the meantime. Kind regards Julia Nasif Guest Relations Manager

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