Hotel - Swissôtel Tallinn
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Swissôttel Hotel

Swissôtel Tallinn

Tornimae Street 3 
10145  TALLINN
ESTONIA

2,144 reviews
TripAdvisor Rating Based on 2,144 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium (Paying, Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports (Nearby)
    • Jet skiing (Paying, Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Squash court (Paying, Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 3 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
See all services

Hotel location

Our rooms

238 elegantly appointed guest rooms and suites featuring state-of-the-art technology and exclusive amenities and services that cater to the needs of today's discerning business and leisure travellers.Non-smoking - smoking rooms as well as rooms for guests with special needs are available. Dedicated kids rooms and infant room set up available upon request.

  • 238 rooms
  • Crib on request
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Crib on request
    • WIFI in your room
    • Work desk in all rooms
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,207 reviews

Our guest reviews for Swissôtel Tallinn

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,144 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Kadri S. Couples - 12/08/2017

The most luxurious hotel experience in Estonia. The cleanliness could not be any better. The bed was just amazing. Only thing that I would change is the possibility to get your own coffee at breakfast addission for the in table service. The coffee that was served to us was cold.

AccorHotels certified review
David Couples - 12/08/2017

Top , grate hotel

AccorHotels certified review
Hellakoski S. Couples - 11/08/2017
« Enjoy  »

Very good 😊 Exellent service.

AccorHotels certified review
Phd F. Couples - 10/08/2017
« Best hotel experience ever »

All neat, clean, almost like new, fast service everywhere and unbelievable breakfast service (Percy and Paula). Previous breakfast experiences of a few 5 star hotels were knocked out in Swiss Otel Tallinn, but this time we weren't traveling for work, so a very pleasant surprise was that while already stretching our accommodation budjet a little bit, we got a suite instead of the regular, reserved, room :) Regardless of the suite extra, the whole experience was great and we know for sure that if we ever again stay overnight in Tallinn again, we'll choose Swiss ;)

AccorHotels certified review
Alexander R. Couples - 10/08/2017
« Underperformance, below my expectations. »

The view from the room was very beautiful. However, one side of our bed was lower (from frequent usage) than the other side, which caused some discomfort. Although our reservation clearly stated that we are arriving for our honeymoon trip hotel staff didn't in any way tried to acknowledge this fact, which is very unusual for hotels and service organizations of your level. Even late checkout was offered until a standard 1 pm. In summary, I truly expected a much better level of customer service and attention to details.

AccorHotels certified review
Sakari N. Couples - 10/08/2017
« Best hotel in Tallinn »

We had very pleasant stay at Swissotel Tallinn. Everything was just perfect. I made some special requests from staff to propose my wife to be and they did exceed my expectations. Thank you Swissotel Tallinn. We won't forget this.

AccorHotels certified review
Anonymous Couples - 10/08/2017
« Nice and comfortable. »

Reception was friendly and well organiced. Restaurant service was very nice at 30th floor but we could not get dinner table saturday evening as if they promised it at the reception. Brekfast good. Room was very nice and well cleaned.

AccorHotels certified review
Anonymous Couples - 10/08/2017
« Good »

Very good in general, but it was a surprise that in this kind of hotel the Sunday cleaning was on request only.

AccorHotels certified review
Bart Couples - 10/08/2017
« A view over the city to kill for »

Very comfortable hotel with excellent service. I strongly recommend rooms with harbor view and if your budget allows - suits which are located on top floors. The view is spectacular. There is also a good restaurant on the last floor, and a bar - both with 360 degrees panorama of Tallin. Old town is 10 minutes walk.

AccorHotels certified review
Fisu Couples - 07/08/2017
« Relaxing stay at a luxury hotel »

Our stay was perfect with relaxing in the spa and enjoying the foods and drinks at the lounge. Staff was really nice and everything went perfectly.

AccorHotels certified review
78chops Couples - 05/08/2017
« Great hotel »

Definitely one of the best hotel I've ever stayed in. What makes the hotel better than most 5* are the little details like the same materials (granite floors, glass mosaic tiles etc...) being used throughout the hotel and providing a cohesive high end look. A bathrobe and slippers are also provided in all lockers in the gym and spa. Although only located a short walking distance from the Old Town and its tourist attractions, the hotel is so comfortable that we stayed in a lot, and used the great amenities including indoor pool, steam room, and spa. Our own bathroom was fitted with a bath tub and separate shower. The room itself was pretty large and after upgrading pillows, we slept well on the super king size bed. I highly recommend paying extra for a room with harbour view. Alternatively, great views can also be enjoyed from the Horisont restaurant on the 30th floor, together with fine dining and cocktails.

AccorHotels certified review
Pasi S. Couples - 04/08/2017
« Tiles loose & mold in bathroom  »

Me and my wife were looking for a hotel to stay with our kids in the future trips (14y + 14y). We had asked an allergy free room for our stay and you gave us the room 1314. You have a beautiful and clean hotel with a helpful staff. You had also taken into account our wish for the non fragrance bed clothes. The problem was the mold in the bathroom. At least behind the sink (around the tab) the tiles were loose and you could see & smell the mold. The mold smell was also noticeable during showering, but we can't tell where it was coming from. The mold issue is bad for us as our family is sick because of it. The hotel room itself was great and clean, but the bathroom was a disappointment. We really wanted to find a good hotel to stay in the future and also recommend it.

AccorHotels certified review
Jens T. S. Friends - 04/08/2017
« Recommended »

Spacious rooms,and bathrooms.Comfortable beds.Small,but nice pool.Very clean.

AccorHotels certified review
Not U. J. D. Couples - 03/08/2017
« Amazing!  »

I had asked for a late checkout when I reserved the room, I got an email that said it was possible, but when we arrived at the hotel they told us that it wasn't possible because our chech out was on a sunday. I also ordered oatmilk from the room service in the morning with the coffee, the milk that came was regular because the staff member had heard wrong. He said that he will bring the right milk but never came back with the milk. Also there was hair on the shower floor. But the next day the cleaning lady had cleaned it away.

AccorHotels certified review
Greg Couples - 02/08/2017
« Good but not extraordinary »

Location is a bit off, but on the other hand quite handy when arriving and leaving by boat. Hotel itself was nice and clean, but our room was beginning to show some wear and tear. Bed was huge, but somewhat harder then used to. And we don't have especially soft bed at home either. Pillows were on the other hand too soft; we should have tried your pillow menu! Breakfast was nice and big plus for having fresh international newspapers. So overall our experience was good, but not excellent.

AccorHotels certified review
Laura Couples - 02/08/2017
« Satisfied »

The Hotel was top quality and the service was good. Air condition was quite noisy. There was a bathtub in our room but we did not find any bubble bath. We were quite suprised those security persons and polices, nobody didn't told us what was going on. However we thought we were quite safe there at the hotel (smile). Extra points for cleaners, the room was very clean.

AccorHotels certified review
Varsha P. Business - 02/08/2017
« Worst Travel Experience »

Hotels location is nice. However, after staying at many swissotel properties this was not at par. Not par with any other five star in terms of satisfaction. Very rude staff. After not finding any complementary water bottle in my room I called service and he said only high class rooms are given water bottle. After being platinum members of so many chains, I wonder how one water bottle makes a difference after paying 250 euros for the room. Moreover, the staff tells me fill your bottle in the bathroom, it is drinkable. Did I ask for such advice? I never drink anything from tap. And staff should have courtesy to explain things. This was not all. After going in for shower, I realised all the products kept in bathroom were already used. It is such a disgusting feeling. I could not even take a shower there. I called reception again and explained him things but he was very casual again. Though he added, we will be servicing the room shortly. No one as expected came to service the room and no attention was given at all. Ruined my stopover in Talinn. Not saying ever at swissotel properties again. Please do some training of your staff.

AccorHotels certified review
Jk Families - 01/08/2017
« Pleasant »

Enjoyed everything. The two room setting with the kids was really excellent. Also enjoyed the gym and the pool area immensely. Overall the service was first class and we also got a delayed check-out time on request, which was really helpful. Only the breakfast was a slight disappointment compared to expectations.

AccorHotels certified review
Mk Families - 01/08/2017
« The hotel has seen much better times  »

The service has been consistently degrading over time

AccorHotels certified review
Anonymous Business - 01/08/2017
« Exemplary service by every individual and department -- felt I was a valued guest. »

I just did.

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