Hotel - Swissôtel Tallinn
Swissôttel Hotel Swissôttel Hotel

Swissôtel Tallinn

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4.5/5 2,324 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing (Paying, Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Squash court (Paying, Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

238 elegantly appointed guest rooms and suites featuring state-of-the-art technology and exclusive amenities and services that cater to the needs of today's discerning business and leisure travellers.Non-smoking - smoking rooms as well as rooms for guests with special needs are available. Dedicated kids rooms and infant room set up available upon request.

  • 238 rooms
  • 100% non-smoking hotel
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Crib on request
    • WiFi in your room
    • Work desk in all rooms
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,395 reviews

Our guest reviews for Swissôtel Tallinn

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,324 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 14/04/2018
« Good service and nice room »

It was my second time i stayed in your hotel and i enjoyed it. friendly staff and nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., Thank you very much for choosing again the Swissotel Tallinn to stay at. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Anonymous Friends - 12/04/2018
« Excellent hotel with all you need for a good stay in Tallinn »

The room - 2810 - was a great room with fantastic views in two directions. The lounge was a nice add-on. Gym good, sauna, steam room and pool good. Missed a whirl-pool and the option of separate sauna for men and women. Breakfast very good for warm food options, a little low on cold spreads etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frode B., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Anonymous Business - 11/04/2018
« Everything worked, as always. »

I love the spa. Breakfast is really nice. Room in spacey and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Virpi K., thank you very much for your comments, it was a true honor again, welcoming you to the Swissotel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Maria S. Couples - 11/04/2018
« Pleasant Excellency »

My experience was excellent: service was warm and impeccable in check in, spa and at breakfast buffee. Quality of breakfast was steady good. Nothing missing. Only suggestion for improvement would be restrict the use of the beautiful spa for adults only - at least for certain times of the day. Children allowed 10-18 would spare adults a beautiful swim in the morning and evening. Also please let the baristas know in the sky bar that green tea is supposed to brewed in 70 degrees and white tea in 80 degrees and only 2-3 minutes. Hotter water will burn the leaves and make the taste bitter. After having a sip of burnt tasting white tea, I informed the waiter and helped her make a new one. This basic tea knowledge was unheard of for her.

AccorHotels certified review
Janne J. Couples - 11/04/2018
« Very nice! »

A top notch hotel with great location. Overall superb experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs K., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Rebecca J. Couples - 11/04/2018
« City break »

Luxurious hotel with excellent customer service. Staff were friendly and professional. We had a room with superb views of the city and port. It was spacious, clean, the bed was huge and the bathroom was fabulous. The whole experience was everything you want in a quality hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs J., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Anonymous Friends - 11/04/2018
« Hotel was very nice »

We were celebrating one of my best friend's upcoming wedding and we chose your hotel because of the sauna and pool facilities. It would have been more satisfying if there has been a jacuzzi, but saunas etc were very nice. The biggest disappointment was the treatment we received after dinner in your skybar. We visited the bar before dinner (the skybar was the other reason we chose your hotel, so we wouldn't need to go to any bar or nightclub outside to have a drink) and asked if we could book a table. It wasn't possible for Friday and Saturday nights but we were told that we are mostly welcome after dinner and if there wasn't table big enough at that time that could seat all of us, we could sit in separate tables until there would be two table to combine to seat us (eight people). But when we came from dinner the doorman at skybar told us that there are no room for us, told us to go to our rooms to wait (????) and when he heard that we are a group of 8 (there was only four of us at that time, as the others were dropping coats and changing shoes in our rooms), he told that we could not get any seats in that evening. We decided to wait, counted eight people leaving out and still couldn't get in????? After a lot of discussions and waiting we were finally allowed to enter the bar and there we LOTS OF FREE SPACE. Do you have some kind of policy that you don't let big group of Finnish people in? Or group of only females in? This make us wonder a lot and felt a little bit of discrimination. I surely can assure you that we were a group of nicely dressed ladies, who all work as manager/director positions and we weren't drunk or badly behaved. I would have understood this if the bar have been totally full and if the very nice waitress would have told us that Saturdays might be so popular that it would be difficult to come back after dinner. BTW when we left next day and told this at the reception, the lady there told us that the treatment might have been like that because the skybar might have had so many reservations???? We were told that there couldn't be reservations for Friday and Saturday evenings????

AccorHotels certified review
Nice H. Couples - 11/04/2018
« Nice H. »

H. is very good, room, breakfast and fasility of the H. very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jap Fandy Limpuno, We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Ines Families - 10/04/2018
« Perfect Winter Weekend Getaway »

It was extremely comfortable and convenient. We were traveling with a baby and the staff made things very easy for us. Everyone was always making an effort to fulfill all our demands.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Family Imhaeuser, We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Karl Couples - 09/04/2018
« Perfect »

Great service, lovely room and view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Jj Friends - 09/04/2018
« luxury hotel »

great experience in best hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Kirsi Families - 09/04/2018
« Great room »

Loved the grand room where we stayed me and my boys. Enjoyed the spa and our room, chilling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Family U., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Anonymous Couples - 09/04/2018

Nice room.fruitbasket for my husbands birthday was little bit old.

AccorHotels certified review
Marjan E. Business - 07/04/2018
« great accommodation »

great accommodation

AccorHotels certified review
Camilla Couples - 06/04/2018

All the staff members was truly service minded, polite and with a big smile! Rooms had an exclusive feel! And the food in restaurant The Quarter was amazingly good! Would recomend it to any foodlover!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs H., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Stefan K. Families - 06/04/2018
« Family vacay! »

We are a family of 5 that spent our Easter in Tallinn staying at Swissotel. And, what more to add when coming back home again your kids gives you a special thank you to a wonderful stay at the hotel as well as our experience in general of Tallinn! Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear -Family K., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Anonymous Couples - 05/04/2018
« Very nice environment »

Evertihng was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs P., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Brandon Solo - 05/04/2018
« Outstanding Experience »

SwissOtel Tallinn was the most accommodating hotel experience I have ever had. The receptionists are friendly and extremely knowledgeable about the city. The breakfasts are amazing, and the wait staff make each dining experience extremely pleasurable. Recommend looking for a room at an upper level for an incredible view. The rooms are spacious with all the accomodations you would expect, cable TV, refrigerator with minibar and a safe to store personal belongings. The bathroom has both a shower and bathtub, I think the tiles on the floor are heated too. Check out the spa and pool while you are there!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Ida L. Couples - 05/04/2018
« Breakfast and spa issues »

we went with my husband to vacation only with two things in our minds: breakfast for every morning, and spa with access to treatments. Swissôtel seemed desirable for us. I chose a room with a higher price that included breakfast and I made a reservation through booking.com. However after arriving at the hotel we were informed that breakfast was not included in the price but we had to pay the breakfast separately. Well, we paid for breakfast in confusion that we had already promised a reservation in advance. In the afternoon we went to see the spa treatments we had been waiting for. we were told that ALL treatments were reserved for the next three days when we would have already left. our experience was, in all respects, disappointing because of which we chose your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms L., Thank you for taking the time to tell us about your experience at the Swissôtel Tallinn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In order to avoid future disappointments, I suggest you to book directly at the hotel. Do not hesitate to phone (+37…) or drop an email (re…) with your future requirements and we will offer you the best rate available. Moreover, if you know already at the time of booking that you will opt for a treatment at the Pürovel Sports & Spa, kindly let us know so that we can secure the reservation. Once again thank you very much for sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Felgen General Manager

AccorHotels certified review
Calvin W. Friends - 05/04/2018
« Classy, well-priced. Deservedly 5 star »

The check in was a bit laborious. The room and facilities 5 star and in very good condition. The 75€ they took as a security deposit still hasnt been refunded so guests might want to bear that in mind at check-in.

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