Hotel - Swissôtel Tallinn
Swissôttel Hotel Swissôttel Hotel

Swissôtel Tallinn

4.5/5 2,389 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing (Paying, Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Squash court (Paying, Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

238 elegantly appointed guest rooms and suites featuring state-of-the-art technology and exclusive amenities and services that cater to the needs of today's discerning business and leisure travellers.Non-smoking - smoking rooms as well as rooms for guests with special needs are available. Dedicated kids rooms and infant room set up available upon request.

  • 240 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Telephone
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.7/5 AccorHotels Rating 2,787 reviews

Our guest reviews for Swissôtel Tallinn

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,389 reviews
Ketrina Business - 13/07/2018 AccorHotels certified review
« Very good experiencr »

Had a lovely room with beautiful view to harbour, great service,location. Spa and gym Areas are nice and happy to have lactose and GF breakfast options

F Business - 11/07/2018 AccorHotels certified review
« Lovely stay »

The view was amazing, the facilities were great and I found the location very convenient for my conference and visiting the old town. However, the housekeeping came very early and knocked waaaayy too much I had to rush to get to the door! Also, I got a nicer room that was shown as discounted but it wasn't made clear that this didn't include breakfast or spa which was annoying.

Curtis Business - 10/07/2018 AccorHotels certified review
« Beautiful and modern hotel with excellent service. »

I thoroughly enjoyed my stay. My room was comfortable, clean, and new. The service was always excellent. Very well done!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

Kristel I. Couples - 10/07/2018 AccorHotels certified review
« Super!!! »

Wonderful hotel to Stay at. The room is perfect and the workers are nice. I recomend this hotel 110%. We will depenetly stay here again in future.

Anonymous Friends - 10/07/2018 AccorHotels certified review
« Great hotel, slightly out of town. »

Glitch on arrival - but not Swissotel's fault

Ingrid Families - 10/07/2018 AccorHotels certified review
« Fantastic »

Love the room, the service from all of the staff was amazing. Short distanse to the mall and Old Town.

Tiia K. Families - 07/07/2018 AccorHotels certified review
« Ea very pleasant hotel in a very good location with excellent service and food. »

I was pleasantly surprised by the amenities in the hotel. The room was very comfortable & the bathroom well equipped with all that a woman would need or like. The door to the bathroom was both a door & a full length mirror - something I've never seen before. The espresso machine was a definite bonus with high quality ingredients included.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Family K., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

Sanna Couples - 06/07/2018 AccorHotels certified review
« Relaxing holiday »

Everything was just as supposed to be in a 5* hotel. Suite was lovely and breakfast exellent (and not too crowded). Excecutive lounge and the service there was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs N., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

Anonymous Business - 05/07/2018 AccorHotels certified review
« Good, but reception was too busy »

Just one night, reception was too busy...

Zepp E. Families - 05/07/2018 AccorHotels certified review
« Elegant, clean, orderly experience - enjoyable. »

After a dreadful night in ship between Helsinki and Tallinn, this one night was sublime. Thank you for the excellent service and for feeling that you are appreciated.

Indra J. Couples - 04/07/2018 AccorHotels certified review
« Exceptional experience »

Superb quality of room, extra comfortable bed, fantastic harbour view, delicious and plentiful breakfast. We were very satisfied!

Anonymous Couples - 04/07/2018 AccorHotels certified review
« RELAXING EXPERIENCE »

It was great. The room was nice and comfortable and well equipped. Breakfast excellent and the staff very helpful. Dinner was even better. The waitress very, very good

Helen A. Friends - 04/07/2018 AccorHotels certified review
« 10 »

I was in direct contact with Maria, who booked the room for me and was helpful in making the choice.Great job and very special thanks♡

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

Peter S. Business - 04/07/2018 AccorHotels certified review
« Excellent room size and position with great service »

We had two visits as part of a consular meeting in Tallinn. The first visit was in 2214 which was a great room.we returned for a further night and were put into a smaller room on a lower floor. Both rooms were good. We were not asked about hotel membership on either visit and there are difficulties now getting the first stay of 3 nights recognized. Overall our stay was excellent and we will strongly recommend Swissotel Tallinn

B H. Solo - 04/07/2018 AccorHotels certified review
« Nice location »

price is good with hotel of such a level at the heart of the city. Staffers are friendly and helpful. Free entrance/ usage of sauna is also highly appreciated. One slight flaw with the shower, that water still overflew out of shower area even when the transparent shower door is closed. It would be even nicer if a shaver is included in the bathroom kit.

Adam F. Business - 03/07/2018 AccorHotels certified review
« Very comfortable stay, with tremendous customer service! »

Very much enjoyed the stay. I will definitely stay here again when I visit Tallin, or any other city with a Swissotel property. From check-in to check-out the staff was extremely attentive, and went out of their way to make sure my stay was to the highest standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

N P. Friends - 03/07/2018 AccorHotels certified review
« Great service »

From the moment we checked in till we checked out our stay was impeccable. Hotel very clean and friendly. Keep up the good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

Anonymous Business - 30/06/2018 AccorHotels certified review
« Awesome »

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

Werner H. Business - 30/06/2018 AccorHotels certified review
« Absolutely perfect. »

A very big thank you to the entire Swissotel Team. What a fantastic experience again and again whenever I stay at your hotel in Tallinn.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Swissôtel Tallinn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

Anonymous Friends - 28/06/2018 AccorHotels certified review
« The hotel was nice and beautiful both inside and outside but the customer service was awful. »

We loved the spa and beautiful views which hotel offered us. However, very bad customer service from the beginning really ruined our stay. There was huge lines in check-in and we waited 20 minutes and only got an apology. Roomservice was worst I have ever experienced, it took one hour to deliver two salads and on the top of that the salads were brownish and the tigerprawns cold. Also, in the first breakfast we tried 15 minutes to get someone to our table so we could have had a coffee and there was not even rushtime. Next morning they finally asked us if we would like to have a coffee when we sat down to the table. I really expected that award winning hotel would have an amazing customer service but I was terribly wrong.

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