Swissôtel Tallinn 5 stars

TripAdvisor rating 4.5/5 2,588 reviews
Swissôtel Tallinn
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Hotel extras

Planning to explore the sites? You will not have to go far. We are located in the heart of Tallinn's business district.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Outdoor playground for children (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children (Nearby)
  • Golf (Nearby)
  • Tennis (Nearby)
  • Beach and water sports
  • Other sports activities
  • Snow Skiing (Nearby)
Catering
  • 2 restaurant(s)
  • 1 bar(s)
Business services
  • 8 meeting room(s)
  • Conventions hotel

Hotel location

Swissôtel Tallinn

Tornimae Street 3
10145
tallinn
estonia

Tel: +3726240000

Fax: (+372)6240001

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    TALLINN AIRPORT At 4km / 2.49 miles

GPS :59.432927, 24.761193

Our accommodations

238 elegantly appointed guest rooms and suites featuring state-of-the-art technology and exclusive amenities and services that cater to the needs of today's discerning business and leisure travellers. Non-smoking - smoking rooms as well as rooms for guests with special needs are available. Dedicated kids rooms and infant room set up available upon request.

Swiss Advantage Twin

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Swiss Advantage King

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Swiss Advantage King Harbour View

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Swiss Executive King

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Swiss Executive King Harbour View

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Grand Room

  • Max. number of persons: ‌3
  • Area: From 36
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Suite

  • Max. number of persons: ‌2
  • Area: From 64
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Swiss Executive Twin

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Executive Suite King King

  • Max. number of persons: ‌4
  • Area: From 92
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Executive Suite King Twin

  • Max. number of persons: ‌4
  • Area: From 92
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Presidential Suite

  • Max. number of persons: ‌4
  • Area: From 157
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone(...)

Our restaurants and bars

HORISONT RESTAURANT AND BAR

Type of cuisine: International

Horisont offers fine dining at its most innovative: the top chef is always inventing new ways to spoil his guests with amazing new creations using the best seasonal ingredients.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE QUARTER

Type of cuisine: Regional

The Quarter, signature restaurant at Swissôtel Hotels & Resorts, is a recently refurbished restaurant located on the 8th floor. The new concept presents an eclectic dining experience where local dishes are served with a twist.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NO3 DELI LOUNGE & BAR

Photo non contractuelle / Strictly non binding

No3, Swissôtel Tallinn's deli, lounge and bar serves a wide variety of light dishes throughout the day, from pastries and coffee in the morning, to soups and salads for lunch or a snack, to delicious homemade sweets and cakes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 481 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 112 people

Find out more

Our guest reviews for
Swissôtel Tallinn

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

4,068 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,588 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice two nights

Customer review rating 4.7/5

Jukka E. Business - 13/06/2019 AccorHotels certified review

Hotel was great, view from the room really nice. Good job with the cleaning… spotless :) Hotel breakfast was fully booked so that we needed to wait at the lobby before we could enter the breakfast. Because we weren't able to fore see that we would need to wait for breakfast, we had to eat really quickly because not to miss our program. Only bad thing was in our event that there weren't enough food to be served. Not sure if this was hotel business or there were another company making the arrangements but it was not nice.

it was OK

Customer review rating 4.7/5

Rasa Business - 13/06/2019 AccorHotels certified review

hotel is nice, but I agreed on later check-out during the check-in and in the morning receptionist didn't know that and I was asked to leave asap, so minus for your internal communication.

mr.

Customer review rating 4.7/5

Andy L. Business - 12/06/2019 AccorHotels certified review

best employee julia at the club lounge. nice amd curteous and very helpful.

Dear Mr L., Greetings from Tallinn, Estonia. Thank you very much for your excellent rating and your nice comment related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback especially when employees are named that made the stay an even more enjoyable. I will share your comment with Julia and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to welcoming you back to the hotel in the near future when business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards Gilles Felgen General Manger

6 hours visit, just sleeping

Customer review rating 4.7/5

Elli Friends - 12/06/2019 AccorHotels certified review

We were in Tallinn to see Bon Jovi. The stay at hotel was very short, because we just left our luggage to hotel and came back after the concert + we took an early boat back to Finland. We checked in maybe at rush hour, it took too much time waiting in line...

Dear Elina H., Thank you for taking the time to tell us about your experience at the Swissôtel Tallinn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Felgen General Manager

Comfortable style in Tallinn

Customer review rating 4.7/5

Mika B. Business - 12/06/2019 AccorHotels certified review

Excellent service and friendly smiles at reception. Good breakfast and nice rooms.

Dear Mr B., Greetings from Tallinn! Thank you very much for your excellent rating and your nice comment related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future when business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards Gilles Felgen General Manager

High quality city break

Customer review rating 4.7/5

Anonymous Families - 12/06/2019 AccorHotels certified review

Very nice experience. The staff was helpful and kind. The room at 29th floor has spectacular views.

Dear Family V., Greetings from Tallinn. Thank you very much for your outstanding rating and your nice comment related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future when business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Good staff, nice hotel

Customer review rating 4.7/5

Pekka R. Business - 12/06/2019 AccorHotels certified review

My room was totally too hot, in the evening 25,5 degrees and in the Morning 24,8 degrees althouht I had adjusted cooler to cooles situation. And because I was 2 nights at your hotel I think you shopuld have give 2 bottles of water for each night.

Dear Mr R., Greetings from Tallinn. Thank you very much for your good rating and your comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive feedback and kinldy accept my sincere apologies for the inconveniences caused due to the water. Indeed, all our guests receive a complimentary bottle of water upon arrival. I feel sorry to read that you are not happy with this standard and as a matter of making it right, we credited your Le Club AccorHotels account with additional 500 points. Once again thank you very much for sharing your experience and I hope to welcoming you back to the hotel in the near future again when business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards Gilles Felgen General Manager

Generally satisfied but nothing specially surprising!

Customer review rating 4.7/5

Gints S. Couples - 12/06/2019 AccorHotels certified review

The stay was generally pleasing, but at the same time for the price there was nothing especially memorable or outstanding. I have stayed in the hotel for many times now and one thing that I noticed is that the breakfast is getting worse and is not adequate for such level hotel - there MUST be custom choices that I could choose from and order specially for me (egg dishes, pancake styles etc.), juices are not made from fresh fruit and when the hotel run out of the one type of bread (and I told that to the staff), it was never replaced. One thing that is always satisfying is the staff, it is pleasant and smiling. I am starting to consider different hotel next time I will be in Tallinn.

Great stay at a exceptional hotel

Customer review rating 4.7/5

Ingrid M. Business - 11/06/2019 AccorHotels certified review

The room was exquisite! The food was really good, and we were very well taken care of!

Dear Mrs M., Greetings from Tallinn! Thank you very much for your outstanding rating and your lovely comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards Gilles Felgen General Manager

Great hotel with great rooms!

Customer review rating 4.7/5

Micke Business - 10/06/2019 AccorHotels certified review

I had an overall great experience. Really nice room with a great view over harbour. Seatings at Breakfast can be improved, I had to wait 10 minutes and there where seats availible at semi full tables. Without the seating procedure, I just ask if it is ok to sit down...

Great hotel

Customer review rating 4.7/5

Uest Business - 10/06/2019 AccorHotels certified review

Great customer service and facilities.

Experience was great!

Customer review rating 4.7/5

Julia Business - 10/06/2019 AccorHotels certified review

Experience was great. Facilities were great and all meals were very good.

Dear Mrs M., Greetings from Tallinn! Thank you very much for your outstanding rating and your lovely comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback however kindly accept my sincere apologies for any inconveniences caused related to the waiting time of the tea delivery. However, I do hope to welcoming you back to the hotel in the near future when business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards Gilles Felgen General Manager

For this price I expected way more

Customer review rating 4.7/5

A Business - 09/06/2019 AccorHotels certified review

For the price I paid the only great thing was the view everything else was subpar for example electricity socket fell off when I tried to take out my Mac charger. Half of nozzles in the shower-head were stuck and did not work. Do you ever clean it? To sum it all up, I head much better experiences in hotels that were four times cheaper.

Great as always

Customer review rating 4.7/5

Niko Friends - 08/06/2019 AccorHotels certified review

We had a wonderful stay once again with you. This time we stayed in executive room and the executive lounge was nice experience. Unfortunately we could not get late check out this time cos hotel was so fully booked. Everything was great and staff extremely friendly. So hope to see you soon.

Hotel is nice and good

Customer review rating 4.7/5

Anonymous Business - 08/06/2019 AccorHotels certified review

Room was good and clean. Bed is too hard for me. Really too hard. I did not sleep well due that. Air condition is noisy, but it can be turned off for a night.

Dear Mr M., Greetings from Tallinn! Thank you very much for your excellent rating and your comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback however I feel sorry to read that you had a bad sleep. You should have contacted reception after your first night as we have special toppers to add on top of the mattress for guests who prefer softer ones. Kindly accept my sincere apologies for the inconveniences caused. In the meantime I updated your profile so that you will find your bed prepared with a topper during your next visit. I hope to welcoming you back to the hotel in the near future and wish you all the best in the meantime. Kind regards, Gilles Felgen General Manager

Overall good but elevators and breakfast slow

Customer review rating 4.7/5

Karl-henrik Business - 08/06/2019 AccorHotels certified review

Overall good experience, nice rooms, good breakfast. One morning the queue to enter breakfast was very long, not nice. Also, sometimes elevators took ages to arrive

Excellent hotel and dining...

Customer review rating 4.7/5

Mike G. Business - 07/06/2019 AccorHotels certified review

I always enjoy Swissotel as I believe it is the best hotel in Tallinn. The staff are always friendly, the rooms are very clean, and view is excellent. On this visit, I decided to try the Horisont Restaurant and was very impressed with the quality of food as well as the service. I will certainly dine there on my next visit. I would also like to recognize Patricia in The Quarter who went above and beyond to make me feel welcome when eating breakfast.

Dear Mr G., Greetings from Tallinn, Estonia. Thank you very much for your outstanding rating and your nice comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future when business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards Gilles Felgen General Manager

Perfect with a little exception

Customer review rating 4.7/5

Julia Business - 05/06/2019 AccorHotels certified review

Everything is still perfectly fine, the only thing: on the arrival (me and my two male colleagues) we upgraded - me to the executive room, they to the business room. Executive room is basically a room I always stay in but with an access to executive lounge (that is super nice), business rooms appeared to be much larger with a bath tube. If it would be winter and I had a choice I would definitely prefer to have a bath tube instead of bounce access. The thing is - it's really nice when you are upgraded, but when there are options it would be perfect to have a possibility to choose between the upgrades. Everything else is enormously fine - will definitely stay again and again!

Dear Mrs M., Greetings from Tallinn, Estonia. Thank you very much for your excellent rating and your nice comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards Gilles Felgen General Manager

Accomodation ok...administration not customer oriented

Customer review rating 4.7/5

Mr F. V. Business - 05/06/2019 AccorHotels certified review

After 6 days from checkout still no refund of hotel bill (420 + 75 euros). It takes 5 seconds to charge at check in and days to refund) Swisshotel sent the survey to an email address that does not belong to me anymore: privacy still matters to me. I had no intention to tell others of my whereabout. I left an email address at checkin. Checkin took 45 minutes due to long line of guests and only towo clerks.

Very nice but expected a bit more (5 stars)

Customer review rating 4.7/5

Anonymous Friends - 05/06/2019 AccorHotels certified review

Air conditioning was unpleasent Fresh berries for breakfast please View waa great and staff friendly

Dear Ms A., Greetings from Tallinn. Thank you very much for your rating and your comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive feedback and we well noted your points regarding our fruit selection for breakfast. We hope to welcoming you back to our hotel in the near future when business or leisure brings you to Tallinn. In the meantime we wish you all the best. Kind regards Gilles Felgen General Manager
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