Hotel - Swissôtel Sydney
Swissôttel Hotel Swissôttel Hotel

Swissôtel Sydney

4.5/5 2,707 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Bicycles rental  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 8 meeting room(s)
See all services

Our rooms

Swissotel Sydney features 369 beautifully appointed rooms and suites that marry Sydney glamour with Swiss precision, offering an ideal retreat for business or leisure travellers in the heart of the central business district.

  • 369 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Direct dial telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 9,564 reviews

Our guest reviews for Swissôtel Sydney

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,707 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kelly A. Families - 18/01/2019 AccorHotels certified review
« very happy with everything »

one thing, ordered room service and all was delicious but the choc dessert cake was too hard, as if was heated too long in microwave. it was terrible.Hotel was lovely will come back anytime.

S. Business - 18/01/2019 AccorHotels certified review
« Wonderful Stay »

Awesome location, friendly staff and excellent room made for an excellent experience.

Christine W. Friends - 17/01/2019 AccorHotels certified review
« Fantastic experience »

Love staying here, always so clean, great service and excellent location. Always my choice when I come to Sydney.

Chanel Families - 17/01/2019 AccorHotels certified review
« Absolutely amazing! »

Everyone was very friendly, genuine and so helpful. The room was beautiful and the spa and pool was gorgeous too

Barry P. Couples - 17/01/2019 AccorHotels certified review
« Great location ,roomy disability room close to lift but service in Crossroads bar needs to be improved »

As mentioned the location is great and you front deck staff and conciege people at the front entry are most helpful.Two items for attention. !. in the bathroom you have a card saying that the interest of the environment you would appreciate guests recycling towels. The are no towel rails in the disability room 1125 to enable guests to hang up towels to dry after use in the shower 2. We had to wait for service in the Crossroads Bar both nights of our stay for at lest 15 minutes in spite of the staff not being busy and the second night they served a couple that came in 10 minutes after us first inspite of being aware that we were waiting for service NOt good enough for a nice hotel!!!!!!!

Anonymous Business - 17/01/2019 AccorHotels certified review
« Very nice. »

Very quiet and clean.

Jack M. Couples - 17/01/2019 AccorHotels certified review
« Enjoyed the accommodation »

Our welcome was a good experience. Just a couple of points about happy hour session.on the menu was the Heineken ,but the waiter had advised me that the Heineken On tap wasn’t working .i asked the waiter if he could give me a bottle instead but he would not make me that offer.instead my wife could order part of the happy hour but I had to use up my vouchers .i found that a little rude and unprofessional.At breakfast also the cook was a little overwhelmed with orders and there were empty pans with no tomatoes in it for five minutes and no knife to cut bread. These were minor issues but besides that it is I nice hotel.

Takahito A. Business - 16/01/2019 AccorHotels certified review
« Good location, good view and huge room and wide bath. »

This hotel located at the center of city and between St James station and city hall station. There are a lot of shops, restaurants near hotel. My room was faced to Sydney tower and room was enough huge. Moreover there was wide bath. I enjoyed and relaxed stay.

Jo R. Business - 16/01/2019 AccorHotels certified review
« Pleasant and very comfotable »

Staff were always very polite and professional; made me feel welcome immediately. Addressed me by name which was a lovely touch. Only downside my colleague was put up on the Execute floor level 25 and had a King bed and I was on level 12 with 2 x double beds which I thought was odd. Also on previous trips I thoroughly enjoyed the use of the coffee pod machine but the room I was in this time did not have one. The room service ordered was mostly impeccable with the only disappointing item being a slightly overcooked steak. Room service was very prompt and the attendants were lovely.

Robynw Families - 16/01/2019 AccorHotels certified review
« Very nice »

Your hotel offers us everything we need for our family trips to Sydney.

Mera Families - 16/01/2019 AccorHotels certified review
« Pleasantly surprised by the Advantage rooms. You've thought of almost everything. Currently our favorite hotel. »

Website wasn't easy for searching multiple dates. Not much info available on the Sydney hotel. On arrival we had wait at reception a while. Staff left us at the desk without explanation. And room wasn't ready at check in time. We didn't have luck with the food at the cafe and room service but overall our time in the rooms and pool where great. Super clean and quiet. Some of the cigarette smell drifted in from somewhere at times but no complaints. Concierge and house keeping also great.

Anonymous Business - 16/01/2019 AccorHotels certified review
« underwhelming. »

1. my room not available until 3pm. This is ok, but why not offer me the use of gym/shower/pool so I can freshen up after a night flight. Felt like I was tossed back onto the streets with no care! 2. Had to get my keys reprogrammed TWICE during my stay. This is basic stuff. Unacceptable. 3. No drinking water in room. 4. No coffee maker (nespresso or equiv) in room 5. My floor stank of cigarette smoke (l 14). Yuk, yuk, yuk. 6. Fridge (or something) was really noisy at night 7. air con set for 22, but room was more like 25/26. Good stuff 8. GREAT location. Friendly bell staff at street lobby. 9. Very comfy bed 10. good room housekeeping - love the way they took care of the clothes I left scattered round the room

L. J. Business - 16/01/2019 AccorHotels certified review
« Comfortable staying »

Satisfied

Scott Business - 16/01/2019 AccorHotels certified review
« Happy stay »

Stay was pleasant.

Anonymous Business - 16/01/2019 AccorHotels certified review
« My first stay and the property and it somewhat exceeded my expectations. »

Excellent room size and amenities. Breakfast was good albeit some other guests were arguing loudly which made it quite unpleasant and I did not get to enjoy breakfast as much as I may have done. I enjoyed the use of the gym but did not use the pool and spa (next time). The facilities in the gym were just what I needed. Check in and check out was very professional and friendly. Looking forward to the next stay.

John I. Couples - 15/01/2019 AccorHotels certified review
« First time but definitely not the last »

Centrally located to shops /harbour,fussed & spoilt by courteous staff

Rauzina A. Couples - 15/01/2019 AccorHotels certified review
« Mrs Rauzina A. »

We both loved it great food location.

Adam Couples - 15/01/2019 AccorHotels certified review
« Well appointed and spacious rooms set in a stylish design »

From the check in process right through to check out, we thoroughly enjoyed our stay at Swissotel Sydney. The check-in staff we very accommodating and friendly, nothing was too much trouble even allowing us to access the Executive lounge after checking out. The room are very spacious and set in a stylish manner. Would certainly stay here again in future trips to Sydney.

Kristy Families - 15/01/2019 AccorHotels certified review

The hotel was lovely but I felt the staff checking us in didn’t care.

Cheryle W. Couples - 15/01/2019 AccorHotels certified review
« Great friendly staff, decor lovely & great location. »

We had a good experience, loved everything at swissotel especially the bath. excellent bedding & furnishings. It didn't matter who we spoke to on the staff all of them were friendly & courteous. We would recommend the hotel to anyone.

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