Hotel - Swissôtel Sydney
Swissôttel Hotel Swissôttel Hotel

Swissôtel Sydney

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4.5/5 2,386 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Congress center
See all services

Hotel location

Our rooms

Swissotel Sydney features 369 beautifully appointed rooms and suites with large corridors enhancing the hotels luxurious surroundings. We have 11 rooms that cater for disabled guests. We are an entirely non-smoking hotel.

  • 369 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Baby bed
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 7,111 reviews

Our guest reviews for Swissôtel Sydney

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,386 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Anonymous Business - 15/06/2018

Room key defective, twice and needed to go down the reception area to exchange the keys while carrying my LUGGAGES. And the reception staff acted like it was just a normal situation

AccorHotels certified review
Russell S. Business - 15/06/2018
« Excellent stay in convenient location »

Easy check in,good restaurant,comfortable,clean room.

AccorHotels certified review
Gil Business - 15/06/2018
« Very nice stay »

Very good service, good accommodation, great location

AccorHotels certified review
Anonymous Families - 15/06/2018
« An enjoyable stay »

We enjoyed our stay. The room was clean and comfortable. The staff was friendly and the pool was fun. Great location with easy access to the train.

AccorHotels certified review
Edgardo P. Couples - 15/06/2018
« Relaxing »

The stay is satisfying and relaxing, unfortunately, I suppose to pay $249.00 only, but I was charged $299.00 on the day we checked in. Please explain. We did not touch anything from the snack bar.

AccorHotels certified review
Anonymous Friends - 15/06/2018

The room and facilities were fantastic. The bedroom was nice and big and the bed was amazing! Unfortunately the service at the downstairs bar was extremely below average. We ordered 2 glasses of wine which took about 15 minutes to be served and we also ordered food however the waiter didn't put the order through. We waited as long as we could (about 50 minutes) because we were going to the theatre before asking where our order was and he advised he hadn't put it through. This meant we rushed to the theatre with nothing for dinner. He wasn't even apologetic! The least he could have done was not charged for our wine!

AccorHotels certified review
Katrina Families - 15/06/2018
« Superb service »

We spent 5 nights at Swissotel Sydney, great location and best of all, all the staff were very helpful and made our stay memorable. We would definitely stay here again and recommend to our friends and family.

AccorHotels certified review
Panissara P. Families - 15/06/2018
« I love this hotel »

Good loxation, Good service mind and Good hotel

AccorHotels certified review
Kerrie Solo - 15/06/2018
« Felt like a VIP »

All the staff I dealt with were friendly, courteous and polite. I was grateful for a room upgrade and late check-out during my stay. The room was fantastic, with a wonderful city view. I was made to feel as though I was important and my experience mattered.

AccorHotels certified review
Naomi Couples - 15/06/2018
« Decadent »

Relaxing and luxurious

AccorHotels certified review
Margaret M. Friends - 15/06/2018
« Mrs Margaret m. »

I love your hotel and staff. Both my experiences with you have been wonderful. During my recent stay I arrived early and my room was ready at that time . Room was on a high floor, clean, extra towels provided .....fantastic.! Great staff , very helpful. I would recommend the Swissotel any day. Thanks

AccorHotels certified review
Ems Couples - 15/06/2018
« Great stay »

Excellent location, close to all the sights and public transport systems. Staff always friendly and helpful. Room was clean, with beautiful comfortable beds, a powerful warm shower, and quiet. Just perfect for our stay.

AccorHotels certified review
Tim M. Families - 14/06/2018
« We love everything about this hotel »

Enjoyable and easy - staff were outstanding

AccorHotels certified review
Trish M. Friends - 14/06/2018
« Lovely »

All staff were friendly, courteous and professional. The rooms were very well appointed Beds super comfy Housekeeping even folded our pyjamas and placed them on top of our pillows and tidied up our toiletries in the bathroom.

AccorHotels certified review
Diana Couples - 14/06/2018
« Satisfied but not what I would describe as a luxurious experience: »

As someone lactose intolerant, when staying at a five star hotel, they usually have a courtesy to offer a glass of soy milk on request to enjoy the tea or coffee in the room. Unfortunately, whilst ringing room service, I discovered, the glass of soy milk is $10 - $5 dollars for the glass and 5 dollars for a delivery service. The air conditioner was broken, after turning it up, and waiting an hour but still very cold, I called reception and they told me just to wait a bit longer as it usually takes a while to heat up. Another half hour later, it remained the same temperature. I called reception again, only to discover that it could be broken and that an engineer was on their way and would arrive in a few minutes. Half an hour later, there was no engineer or electrician, and I called again. Someone came soon after and fixed the air conditioner but there was no way of an apology. The bathroom was very dusty - mirrors and benchtops, and light brown stain on shower floor, most likely could have been removed with bleach but not sure of its status. Overall, the location is ideal, and the people I called in customer service were fantastic. Just a few things here and there that could have improved the experience. For me, the small touches make the biggest difference. Not charging $10 for soy milk for someone lactose intolerant is a small touch expected at a five star establishment. Cleanliness in all areas and fast service could be improved.

AccorHotels certified review
Emma Couples - 14/06/2018
« Perfect night away »

From the start the hotel was amazing. We received a room upgrade to a beautiful room looking over the QVB and Sydney tower. We also received a bottle of wine for our anniversary which was so generous. The room was beautiful, the staff are so kind and helpful and the breakfast buffet was to die for! This was my 4th stay at Swissotel Sydney and I can’t get enough. We will definitely be back for more. Thank you for an incredible stay!

AccorHotels certified review
Kerrie H. Couples - 14/06/2018
« Excellent »

Great room & lovely staff , only negative was the breakfast hot food was not hot enough, but the weekend high tea was awesome

AccorHotels certified review
Robb Couples - 14/06/2018
« Welcoming staff, clean comfortable room. »

Superb.

AccorHotels certified review
Michelle Couples - 14/06/2018
« Comfortable stay »

Comfortable and convenient stay. Staff very polite. Everything was smooth.

AccorHotels certified review
Rebecca E. Families - 14/06/2018
« Not as good as the previous stay. »

This stay was not as good as the previous stay. The last time we checked in we were offered an upgrade for a small fee and this tim we were not offered anything. Breakfast was supposed to be included but the check in staff said it was not and we were not given a choice to add this. My fur jacket was misplaced by the concierge team and not found until after we returned to our room late at night. I needed this for a harbour cruise we were booked on. Not a great experience this time i am sorry.

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