Hotel - Swissôtel Sydney
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Swissôttel Hotel

Swissôtel Sydney

68 Market Street 
2000  SYDNEY
AUSTRALIA

1,741 reviews
TripAdvisor Rating Based on 1,741 reviews
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Check-in from 15h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports (Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
See all services

Our rooms

Swissotel Sydney features 369 beautifully appointed rooms and suites with large corridors enhancing the hotels luxurious surroundings. We have 11 rooms that cater for disabled guests. We are an entirely non-smoking hotel.

  • 359 rooms
  • Crib on request
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,104 reviews

Our guest reviews for Swissôtel Sydney

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,741 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Karen Business - 18/07/2017
« Ms »

The room was clean and all staff were friendly and extremely attentive.

AccorHotels certified review
Anonymous Couples - 18/07/2017
« Nice hotel, good location »

Stayed two nights at swissotel for a short break in Sydney, the location was great especially for those who likes shopping, it is close to everything. Room was clean twice a day, staff was helpful and friendly. Even though they had issue with the IT system on our first day, no key card was provided, but we had staff to escort us to our room and been very helpful and handle the situation calmly and professional way

AccorHotels certified review
Mel Families - 17/07/2017

Was completely relaxing and trouble free . Such a lovely experience , staff so patient and friendly .

AccorHotels certified review
Mario K. Couples - 17/07/2017
« Everything I was looking for fantastic  »

Amazing

AccorHotels certified review
Rustam K. Business - 17/07/2017
« Good Experience. »

I have stayed in Swissotel for 2 days and there service was very good.

AccorHotels certified review
Max Families - 17/07/2017
« We will return! »

Comfortable,clean. Bed linen especially pillows fresh and clean.House keeping do a fantastic job of making your room impecable each day. Breakfast yummy!

AccorHotels certified review
Heather Couples - 17/07/2017
« Luxury stay »

All services used were of high standard. Convenient and central location to Sydney CBD attractions and transport was valuable.

AccorHotels certified review
Carolyn Couples - 17/07/2017
« enjoyable stay »

We received excellent serviced from all of the staff my only concern was breakfast it was too crowded and not enough room to move around the buffet area.

AccorHotels certified review
I. Solo - 17/07/2017
« Enjoyable but pretentious service »

Was very enjoyable. Beds were comfy and room service staff were polite. Check-in was quick and care free and only took a matter of minutes before I was handed the key to my room. Had a hiccup at check-in regarding the rude staff member that processed me. But I refuse to let them ruin what was a wonderful time in Sydney with a beautiful view and hygienic amenities that provided a comfortable and relaxing "home" away from home!

AccorHotels certified review
Maureen O. Friends - 17/07/2017
« Was a dissappointing disaster from begin to end »

After having been offloaded from an evening flight to Brisbane , I booked a twin room for myself and my travelling companion. Upon reaching the hotel and in spite of me having a confirmed reservation, there was no room. The receptionist did not know what to do so she located someone who was probably the front office superviser for the evening. I was told that there was no room and that she only had 3 king size rooms. I was refused a second room. This woman was abrupt and condescending. She was more than happy to cancel the booking but I insisted finally accepting the king room with a sofa bed to immediately be made up. I went to the lounge to have a drink and wait for my companion. I tried to order light food and was told the kitchen was closed. When I pointed out to another staff member, the person who had told me this lie after a group of people who arrived after us were served bowls of chips at least, he came over and made some silly excuse that I don't recall. By the time we had a drink we were quite exhausted by the ordeal and went to our room. The sofa bed had not even been made in spite of it being over an hour and a half since I booked in. After we had been in the room for probably 20 minutes the room attendant turned up to make the bed. By this time we had given up and ended up sharing the kink size bed. The only good thing about the stay was that because I insisted on some form of compensation in the form of buffet breakfasts. These were quite nice. On my previous and first stay at the hotel we ordered after show lounge fod with guests and it took for ever and was barely warm when it arrived. I will not be staying at Swissotel again and you might be aware of just how bad for your business an extremely dissatisfied customer is

AccorHotels certified review
Margaret Families - 17/07/2017
« Brilliant hotel and location »

Wonderful hotel. Staff, location and standard exceptional. One suggestion would be including gluten free options to the bar menu and having it listed on the menu.

AccorHotels certified review
Paul Couples - 17/07/2017
« Nice rooms good seevice »

Very nice hotel! Enjoyed the stay. Main criticism is that room service took a while and that I had to call a week and a half later to chase up the security Deposit which was taken.

AccorHotels certified review
M C. Couples - 17/07/2017
« Sophisticated »

Enjoyed our two night stay. Room was spacious and lovely furnishings. Breakfast buffet a highlight. Happy hour in the lobby bar is great value and good selection available. High tea was excellent. This was my second stay, this time celebrating a wedding anniversary. Thank you for the complimentary bottle of bubbles to celebrate. Will be back again.

AccorHotels certified review
Allan E. Couples - 17/07/2017
« A very pleasant stay »

This was a short stay as we were taking in a show at the State Theatre and this hotel was conveniently located across the road from the theatre. Staff were friendly and helpful and it was a lovely surprise to be treated to an upgraded room with a beautiful view back towards CenterPoint Tower and Hyde Park. If ever we have the need to stay overnight again in the city, we will certainly stay here again.

AccorHotels certified review
Marianne Friends - 17/07/2017
« First time stay, will stay again. »

This was my first time staying at Swissotel Sydney, and whilst booking online I put a silly request in the "special requests" section. I was pleasantly surprised that the hotel indulged me. I also had a continental breakfast at the restaurant downstairs and was satisfied with the food. All staff were friendly and polite, the amenities were clean and the room I stayed in tidy.

AccorHotels certified review
F. E. Business - 17/07/2017
« A great place to stay »

I love coming to this hotel! I always feel very warmly welcomed. I feel safe and enjoy the luxury of the rooms, its clean and the proximity of shops, restaurants, entertainments and trains is great, very convenient. I would always book again this hotel and I am looking forward to my next stay.

AccorHotels certified review
Ohine Business - 17/07/2017
« Good »

Good

AccorHotels certified review
Cinzia L. Families - 17/07/2017

The actual room and facilities were fantastic together with u checking in and checking out . The service downstairs for the man taking our keys and luggage was extremely pleasing. If you have any great offers coming up or can do a great deal for a over night stay please email details to me as I have my birthday coming up and would love to stay there with my mum and nieces. 10/10 to your hotel

AccorHotels certified review
Jaryd Solo - 17/07/2017

Excellence in service

AccorHotels certified review
Cathy Couples - 17/07/2017
« It's a fairly nice hotel »

The hotel is located at center of the city, that makes our self-guided day tour easy. We can walk to Opera House and take ferry to other beautiful places like Watson Bay. The hotel room live up to the price we paid. It's modern and nice. I ended up upgrade my original room so I can check in early.

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