Hotel - Swissôtel Sydney
Swissôttel Hotel Swissôttel Hotel

Swissôtel Sydney

4.5/5 2,607 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Bicycles rental  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 8 meeting room(s)
See all services

Our rooms

Swissotel Sydney features 369 beautifully appointed rooms and suites that marry Sydney glamour with Swiss precision, offering an ideal retreat for business or leisure travellers in the heart of the central business district.

  • 369 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Direct dial telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 9,033 reviews

Our guest reviews for Swissôtel Sydney

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,607 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 09/11/2018 AccorHotels certified review
« Very comfortable room »

Good location with clean and comfortable room

Anonymous Business - 09/11/2018 AccorHotels certified review
« Stay longer to experience the Swissotel brand »

It was a short stay. The room was well kept each day. Fresh juice at the buffet breakfast was my favourite. The concierge was helpful when I got out of the taxi and brought my luggage to my room.

Madeleine Couples - 09/11/2018 AccorHotels certified review
« Was brief however we were upgrade to an executive suite which was a nice suprise »

We enjoyed our stay and the customer service at the front desk was exceptional. Our only hang up was that we were not able to use a voucher that was gifted to us for our stay as Swissotel is not yet able to accept Accor Group gift cards. This was disappointing and was only made aware to us at check in when we went to use the voucher towards our stay.

Sarah R. Families - 09/11/2018 AccorHotels certified review
« Checkout »

The hotel and the staff are amazing. There is nothing that is too much trouble. I love the location especially for shopping. There was quite a bit of confusion on checking out, this was mainly due to the fact that when I had called previously the operator didn’t explain extra costs etc very clearly. This has not put me off staying here. It’s a fabulous hotel. Breakfast was lovely, plenty of choices.

Anthony W. Business - 09/11/2018 AccorHotels certified review
« Great Service »

The generous Service and room quality (especially beds) is one of the key reasons I come back. No issue or need is a concern and it is great for a frequent traveller to feel like its your second home. My only reason for not a 9 is that the executive lounge was a great place to sit quietly and enjoy a drink and perhaps read emails. But now many people sit and make loud phone calls (different than people talking together) and spoil the ambience and is quite intrusive (and rude). So I leave. And its getting worse. People do not respect others in the lounge. It is becoming a common discussion with others who also are not happy.

Anonymous Friends - 09/11/2018 AccorHotels certified review
« It was a very pleasant stay »

I surprised My Friend for her 60th Birthday which we got an upgrade and a birthday cake sent to the room. We would like to thank the staff very much for making this a very special stay. We were very grateful and would definitely book the Swiss Hotel in Future

Drix Couples - 08/11/2018 AccorHotels certified review
« Summer nights stay »

Was a relaxing night in the City, although it was a scorcher if a night, the room was cosy and cool. Great facilities as well!

Melanie B. Families - 08/11/2018 AccorHotels certified review
« Superb »

Excellent service, lovely people always willing to accommodate

Terry O. Business - 08/11/2018 AccorHotels certified review
« Staff and room combined to make the stay memorable »

Staff were great, room was fantastic and location was outstanding

Sam Couples - 08/11/2018 AccorHotels certified review
« Marvellous service & hotel »

I love staying at Sydney Swiss. Feels like home to me. Arthur and his team always take good care of us. Whenever we have issues or requests we are helped immediately.

Benita F. Couples - 08/11/2018 AccorHotels certified review
« Fine but dissappointed to be told we were given an upgrade to find it was a disabled room »

I like this hotel as the rooms are refurbished, of a good size and the hotel is in a good location. But we were dissappointed to be told we were given an upgrade to find it was a disabled room. We toyed with asking to be moved but didn't bother in the end as we had arrived late after an international flight and really just wanted to get to the room so we could go and get a late dinner - however since it was a 2 night stay I wish we had asked to be moved.

Ronald B. E. Business - 08/11/2018 AccorHotels certified review
« Great experience. »

Good location, very nice room, friendly and attentive staff, and service was excellent.

S. H. Business - 08/11/2018 AccorHotels certified review
« The team was really sweet and helped make my stay fanatastic. »

Hi there, I would like to share my wonderful experience during my stay last week. My compliments to Christopher at the concierge I had a problem with my cards and he kept the atmosphere as light as possible. A huge thank you to him! Through him I experienced the service and hospitality one should expect only from Swissotel. My compliments also to the silver haired gentleman who brought up my room service for me. Did not manage to get his name but he was a sweetheart. Please also give my thanks to the Chinese gentleman by the door who reminded me to pick up my coat before I left the taxi. Finally, also give my thanks to the Chinese gentleman who rang my room with a wake up call. I almost missed the flight but he helped me check out quickly. Thank you again to the team for such a warm experience! I look forward to returning the next opportunity.

Anonymous Business - 08/11/2018 AccorHotels certified review
« room is good. Gym is absolutely rubbish. »

Rooms are good. I've stayed there a lot. Your gym is too small, not enough equipment, one recumbent bike is just appalling, and needs to improve - your competitors are all way ahead of you on this.

Anonymous Business - 08/11/2018 AccorHotels certified review
« Staff (particularly concierge at the entrance) are friendly and very accommodating with any request. »

From arrival until departure, the staff made it an easy and seamless process. I arrived in a taxi and was delighted to have my door opened and bags collected. The staff arranged for my bags to be taken to my room without any effort on my part. I was also able to leave my bag with concierge even after I checked out. Sometimes it is the smalls things that make a big difference and this hotel does it exceptionally well. The rooms were also nice and spacious.

Anonymous Couples - 08/11/2018 AccorHotels certified review

We were staying for our anniversary and the lady at check in said they’d send up a bottle of sparkling, and that never arrived. We were waiting at the pool for drinks we ordered and the wait was 30 minutes - that seems very unreasonable so we had to cancel drinks. Wasn’t extremely impressed with service.

Graeme O. Couples - 08/11/2018 AccorHotels certified review
« Comfortable »

1. Disappointed only 1 chair in a room for 2 guests 2. Room service breakfast order arrived NOT as ordered

Anonymous Friends - 08/11/2018 AccorHotels certified review
« Reccomendable and assessible accomodation. »

It is very relaxing place with very accomodating staff from front desk to home services.

Paul G. Families - 08/11/2018 AccorHotels certified review
« It's a very nice hotel in the heart of the city. »

It was very comfortable and clean with good facilities and a perfect location for us. This was our third visit to the hotel as we like it so much.

Karl F. Business - 07/11/2018 AccorHotels certified review
« Very satisfied »

I had a very enjoyable stay.The staff were helpful and went out of their way to assist me.

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