Hotel - Swissôtel Sydney
Swissôttel Hotel Swissôttel Hotel

Swissôtel Sydney

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4.5/5 2,069 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 239.00 AUD Non member rate
From 239.00 AUD Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
See all services

Our rooms

Swissotel Sydney features 369 beautifully appointed rooms and suites with large corridors enhancing the hotels luxurious surroundings. We have 11 rooms that cater for disabled guests. We are an entirely non-smoking hotel.

  • 359 rooms
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 4,864 reviews

Our guest reviews for Swissôtel Sydney

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,069 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Annie Friends - 10/12/2017
« Rooms amazing as always »

The rooms were amazing, chaos as usual trying to get the car parked - not really surprising considering how busy the street is, however I did feel worried leaving my car parked there! Check in was good, staff member was very kind and friendly :-) Room was gorgeous as expected - absolutely breathtaking. Had plans to curl up and watch a movie after dinner - but movies did not work. Maintenance man had to come and go 3 times trying to get it to work but was unsuccessful, a bit disappointing since that was the plan for the evening but at least he tried - he said there were no spare parts for the boxes in the end :-( Check out was very confusing - signs said to queue to the left on one side, and queue to the right on the other side - followed these instructions only to wait 5 minutes then be told that everyone has to line up to the left - need to fix the signs! There was a lot of huffing and swearing from the line behind me so it was not just me that was confused. Someone finally came around and offered express check out - probably could have been done sooner!

AccorHotels certified review
Sarah Friends - 10/12/2017
« Great hotel »

Very good location, less than 5 mins walk from St James station, 10 mins walk to Darling Harbour and 10 mins walk to Sydney bridge. Everything is perfect here, high recommended!

AccorHotels certified review
John F. Solo - 10/12/2017
« good for the most part »

staff were good and most of the time the meals delivered to me were good. The pillows and bed were good but the chairs were very uncomfortable, badly in need of new seat cushions

AccorHotels certified review
Aimee E. Friends - 10/12/2017
« Unprofessional manager »

When I checked in I was upgraded to a one bedroom apartment as it was my gf birthday and we were having a few people over for some pre drinks before we were going out. This is the reason the man at reception upgraded me. The night was amazing until a manager just stormed into the room and let him self in and I was told to turn my music off at 9.30pm as someone complained we were being too noisy, this was the first complaint and we were not being diaruptive at all. I was happy to turn the music down to tv level but the manager told me to turn it off and my friends had to leave the hotel. We were pre drinking, getting ready and having snacks before we were headed out the go to the club and I had advised him this but he didn’t care and told me to turn the music off. I asked for his name as I wanted to make a complaint the next day but he refused to give me his name. I paid to have me and my gf stay also we had ordered steak room service which was not very cheap. I am absolutely appalled by his behaviour and I have never been to a hotel where this has happened. I have stayed at the Shangri la and the star, as every year we stay at hotels 3 or more times for special occasions. My friend was wanting to book an apartment for her bday in January but after the horrible experience we had she will not be staying at Swissotel. Poor management !!! Only thing that ruined our stay.

AccorHotels certified review
Anonymous Business - 10/12/2017
« Trip to Sydney for work »

Facilities were great. Staff were friendly

AccorHotels certified review
Kiwi T. Solo - 10/12/2017
« Great service, location, lovely room »

Great place to stay. I like the rooms but this time I found the bathroom to be good not great. It was due a refurbishment, especially the toilet which smelt a bit. This was not a reflection of the staff that care for the rooms, they are superb. The reality was that the bathroom toilet needed replacing.

AccorHotels certified review
Jason Families - 09/12/2017
« Great location very enjoyable »

We stayed for a break. We loved it. Great location facilities at the hotel were great. Loved the breakfasts rooms were nice also. We will definately be back The only issue was there was 4 of us and not enough towels and bathroom requirements which i requested more of. But then when the room was cleaned each morning they wouldnt leave same amount of towels so i had to request more towels and bathroom essentials every day. Also we booked breakfasts upon checkin for the 3 mornings but when we went to breakfast the 1st morning we were never registered and was told it would be the more expensive amount. I ended up getting ir sorted .

AccorHotels certified review
Suzanne T. Couples - 09/12/2017
« Sydney, Australia Trip November 2017 »

Very nice hotel. Loved the welcome greeting on our TV screen. The room was great, and the breakfasts were very nice. The bar was quite nice, and the hotel location was fantastic.

AccorHotels certified review
Anthony W. Business - 09/12/2017

Friendly and Clean. They make a special effort to look after all customers, but especially regular customers. I enjoy coming back and chose to stay at Swiss on their great customer service. Everyone seems happy and genuine to help.

AccorHotels certified review
Jason H. Business - 09/12/2017
« relaxing stay always good, gym could be imporved »

3 nights business trip, one of the better stays I enjoy in Sydney. would be preferred if (a) gym was better and (b) loyalty program - not sure which one and if I am signed up

AccorHotels certified review
John Families - 08/12/2017
« Great »

Great place to stay as always. Could work out a better system for checking in when it get busy.

AccorHotels certified review
Justin Business - 08/12/2017
« Execllent »

Nicely appointed room friendly staff and nice breakfast

AccorHotels certified review
Anonymous Couples - 07/12/2017

Getting my gender wrong on the inroom menu and invoice is insulting and unprofessional considering I booked the room with the correct name and my identity was checked during check in.

AccorHotels certified review
Ric Couples - 07/12/2017
« nice hotel, strange set-up »

pleasant, could not get used to lifts to reception. bar service closing at 10 on a saturday night.

AccorHotels certified review
Wouldn'tcomeback Families - 07/12/2017
« Nice hotel but annoying staff »

Swissotel is overall a nice hotel, but I found some of their staff to be overbearing and annoying. They hounded me for an extra person fee that I had already acknowledged. You're a 4+ star hotel - do you really need your staff to call me in my room to remind me of 75AUD that I've already said I'll pay?

AccorHotels certified review
Philip M. Couples - 07/12/2017
« Great location and a good hotel »

From the concierge to other staff and the amenities the stay was fine. The buffet breakfast was excellent quality. The only negative was dinner in the restaurant. We had a good meal on the first occasion but on the last night of our stay found the chicken breast unedible. A replacement was no better and we were not charged for the plates. A far better meal can be found over the road. But you win some and you lose some!

AccorHotels certified review
Peter T. Business - 07/12/2017
« Peter T »

Very well appointed rooms, tremendeous central CBD location, excellent bar and lounge, very good acoustics in rooms (no room to room sound trasnfer) and friendly staff.

AccorHotels certified review
Anonymous Business - 07/12/2017
« Great »

Hotel was beautiful and service was great.

AccorHotels certified review
Ray R. Couples - 07/12/2017
« Very satisfactory. »

The city location is excellent. Room spotlessly clean and very comfortable. General atmosphere of hotel calm and pleasant. Staff meeting taxi very efficient (Shaun) and helpful on other occasions. Breakfast bar was only part that could be improved. Food on offer was below standard expected. Had to wait to get a fried egg which was carelessly cooked. Otherwise very satisfied.

AccorHotels certified review
Chris Business - 07/12/2017
« I love with Swissotel. Always stay there. Best hotel in AUS by far. »

Excellent. My only feedback to take service to the next level would be to have my pillow in my room on check in (I always request the Medirest pillow).

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