Hotel - Swissôtel Sydney
Swissôttel Hotel Swissôttel Hotel

Swissôtel Sydney

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4.5/5 2,286 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Congress center
See all services

Hotel location

Our rooms

Swissotel Sydney features 369 beautifully appointed rooms and suites with large corridors enhancing the hotels luxurious surroundings. We have 11 rooms that cater for disabled guests. We are an entirely non-smoking hotel.

  • 369 rooms
  • 100% non-smoking hotel
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Crib on request
    • WiFi in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 6,345 reviews

Our guest reviews for Swissôtel Sydney

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,286 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Frank T. Business - 18/04/2018
« as I expected »

Great

AccorHotels certified review
Anonymous Couples - 18/04/2018
« Good and sad »

The room was clean and comfortable- nice bath. Door keeper took car keys then when we decided to self park he forgot to give back- a lot of inconvenience as we tried to check in. Then checking out the lifts failed and we were delayed an hour returning home. Aircon rattled and banged all night.

AccorHotels certified review
Sue H. Families - 18/04/2018
« Excellent staff service »

S/a

AccorHotels certified review
Anonymous Couples - 18/04/2018
« A most enjoyable stay. »

Hotel is in a great location. Good value for money. The staff on breakfast roster are to be commended, very pleasant and service focused. Rooms are comfortable and quiet, atr only request would be for other coffee options in the room apart from the Nespresso machine. The complimentary phone for the duration of your stay is so good.

AccorHotels certified review
Lisa P. Friends - 18/04/2018
« Excellent location and modern clean well appointed room »

The hotel was a very easy walk from the Museum station. Location opposite State Theatre is perfect! Queen Vic building, Darling Harbour etc all a quick walk. Room has been carefully thought out with lighting, USB ports, and PowerPoints everywhere you need. Bathroom excellent size. Beds very comfortable with lovely linen. Pillows too soft, I could of ordered from the pillow menu but was so late by the time I went to bed, perhaps a medium soft would be a better starting point. Room service surprised us with hot (fish and chips still crunchy), fresh, tasty and well portioned serves. Ordered coffees very good. Breakfast was typical buffet fare and enjoyable. Two dislikes were the two lift system from ground level and the price of some mini bar items, $6 for a can of soft drink is some of the dearest I have seen.

AccorHotels certified review
Clair Friends - 18/04/2018
« Clean and tidy »

Great location. Rooms were very clean and modern bed was amazingly comfortable.

AccorHotels certified review
Michelle W. Friends - 18/04/2018
« The room was lovely, modern and clean. The location fantastic. »

We unfortunately had to use the stairs and carry our luggage down. There was not enough staff to deal with the incident. I understand this could not be helped. It did mean we stayed in our walking gear all day because of the stairs. We waited 10 minutes to get into the service lift to get up with little direction on how we should proceed getting down. One staff was saying not to use the stairs, another was saying to use the service lift. We couldn’t use the service lift from level 25.

AccorHotels certified review
Anonymous Couples - 18/04/2018
« Classy, at an affordable price »

Central location, easy access to transport, parks and shopping. Friendly and discreet staff. Modern amenities. In-room menu could have had simpler dining selections.

AccorHotels certified review
Michelle Friends - 18/04/2018
« High quality however lacking slightly in service level from staff »

Enjoyed my stay. This was my third visit. The rooms are of high quality which I really like. Very comfortable bed and pillows. The quilt gets quite hot through the night even with the air con running. This time I found that the bar staff were not as good as before. Had to wait longer and had to always get someone's attention.

AccorHotels certified review
Angela F. Solo - 18/04/2018
« First stay in Sydney »

I enjoyed the marvelous customer service during my two-nights there. Thank you.

AccorHotels certified review
Kim Couples - 18/04/2018
« Amazing hotel, excellent service, would skip breakfast. »

It was absolutely delightful..every staff member was amazing, very high quality staff, very obviously a cut above. Great bar, great cocktails, great room, great staff, great service. Pillows too soft and bacon was seemingly steamed or something at breakfast...I would skip breakfast next time, but will stay again.

AccorHotels certified review
Cassandra Couples - 18/04/2018
« Beautiful »

Great location. Easy to access, find and check in. Well maintained and the restaurant have great food with good customer service. Caters well for dietary needs

AccorHotels certified review
Grant L. Couples - 18/04/2018
« Excellent location & accommodation »

Most pleasurable , welcomed at street level which is the first port of call & also the first impression of the Hotel . Very good customer service in all areas , room upgrade which is excellent quality .

AccorHotels certified review
Sharyn Friends - 18/04/2018
« Wonderful weekend »

Staff amazing rooms spacious and clean central to everything made a very relaxing weekend from arrival to departure . Have stayed before with my daughter for five days and will stay again.

AccorHotels certified review
Aimee G. Couples - 18/04/2018
« Excellent room in an unfortunate spot. »

As always, the room was lovely and comfortable and service excellent. We were given the wheelie room, so we could access a room early, which was fabulous. However, the position of the room meant that the pool was in full view of the bathroom (and presumably the reverse) with only a see-through blind. I think it was also next to the pool pump or something as it was fairly noisy.

AccorHotels certified review
John H. Couples - 18/04/2018
« Lacked the class of 5 star presence and service »

The hotels public dimensions were not welcoming nor attractive. The lobby area was stark and sterile. Reception was poorly sited with awkward queuing in walk through areas The young staff tried very hard, but were somewhat under prepared Of concern was the appalling dining errors in the kitchen service to both the bar area and the supposedly quality dining room. Starters were served at the same time as the Mains in the bar. Sides were brought out 10 minutes before the main meals in the dining room. This is after one of four guests was given her meal 10 minutes before anyone else

AccorHotels certified review
Apn Business - 18/04/2018
« Very enjoyable stay »

Very comfortable room, good location, reasonable price

AccorHotels certified review
India Couples - 18/04/2018
« Wonderful stay at a world-class facility with excellent staff. »

From the moment we arrived til the minute we left, we were taken aback by the level of service from all hotel staff. We will definitely consider staying again! The only minor issue was the lifts were out at one point, however it's unavoidable really and no one's fault at all.

AccorHotels certified review
June B. Friends - 16/04/2018
« Luxurious experience »

Peaceful and relaxing until I went to bed... Pillow cases not washed thoroughly evidence of nose blowing on pillow slips. Couldn't stand to sleep in the bed after that.

AccorHotels certified review
Anonymous Friends - 16/04/2018
« very disappointing stay »

compare to previous experience, this stay was a disappointing stay

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