Hotel - Swissôtel Resort Sochi Kamelia
Swissôttel Hotel Swissôttel Hotel

Swissôtel Resort Sochi Kamelia

4.7/5 1,148 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
From
From 17900.00 RUB Non member rate
From 16110.00 RUB Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Russian
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Parasailing (Paying)
    • Private beach (Nearby)
    • Wind surfing facilities (Paying)
  • Other sports activities
    • Bicycles rental (Paying)
    • Darts
    • Jogging track (Nearby)
    • Table tennis
    • Volley ball facilities (Nearby)

Catering

  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Swissôtel Resort Sochi Kamelia offers its guests 203 rooms, including 19 suites, 8 of which are duplexes located in the central historical building. Rooms are filled with natural daylight, designed with quiet colors, high technology and comfort.

  • 203 rooms
  • 2 rooms for people with reduced mobility
  • 20 connecting rooms
  • Baby bed
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 1,148 reviews

Our guest reviews for Swissôtel Resort Sochi Kamelia

100% genuine reviews from our guests

Find out more
Victoria Families - 20/08/2018 AccorHotels certified review
« Tremendous rest in refined hotel »

High level of service, convenient arrangement, accuracy in service, tasty food, comfortable accommodation and respect for guests have made our rest unforgettable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victoria O., we very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Natalia Lazurenkova, Director of Guest Services & Quality Management

B. D. Families - 08/08/2018 AccorHotels certified review

Very professional, kind and courteous service on all levels. Even non-english speaking staff tried hard to oblige in every way. One suggestion: rudimentary english to be required of all lower level staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bozana D., We very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Natalia Lazurenkova, Director of Guest Services & Quality Management

Alexandra Solo - 27/07/2018 AccorHotels certified review
« Great as usual »

I really enjoyed my stay in every way possible and would like to come back. It's a real home away from home and a luxurious one!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra G., we very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. Thanks for sharing your experience, and we hope your next visit will be even more pleasant than previous one, we will do all possible for it! Warm regards, Natalia Lazurenkova, Deputy General Manager quality assurance.

Henry M. Friends - 03/07/2018 AccorHotels certified review
« very nice property and good location »

I was looking forward to staying at the property. At the beginning I was a bit disappointed because they wanted to charge me extra for one person after I had already mentioned there were going to be 2 adults in a room. The misunderstanding was fixed the next day. I must mentioned Anton from the concierge desk. He went above and beyond his responsibilities to make sure I was well taken care of at the different venues where he helped make reservations. He was always following up with me to make sure my experience was satisfactory. He even helped me make a reservation when he was on his day off. I really appreciated the extra efforts he made to make my stay and my dinning experiences perfect. I don't usually write reviews but this time I made an exception because I felt he really cared about making sure the hotel guests were well taken care of. Please share this review with him, he needs to know he made a big difference inside and outside the Swissotel. Hope this is helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Ramon m., We very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive so positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Of course, I will transfer you comments to Anton and his manager, thank you. We will wait you again and hope your next visit will be as pleasant as the previous. Warm regards, Natalia Lazurenkova, Deputy General Manager quality assurance.

Dr A. K. Solo - 01/07/2018 AccorHotels certified review
« absolutely loved it »

very friendly staff, extremely welcoming attitude and top class service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aisha K., We very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive so positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as previous. Warm regards, Natalia Lazurenkova, Deputy General Manager quality assurance.

Alexandra Solo - 19/05/2018 AccorHotels certified review
« Great experience »

Very nice and truly refreshing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra G., разрешите поблагодарить Вас за то, что Вы нашли время поделиться своим мнением об отдыхе в Swissotel Resort Sochi Kamelia. Спасибо за высокую оценку. Мы рады, что Вы хорошо отдохнули, ведь для этого и работает вся наша дружная команда. Ждем Вас вновь и будем продолжать радовать Вас и сделаем Ваш отдых незабываемым. С уважением, Лазуренкова Наталья, заместитель генерального менеджера по качеству.

Zara S. Couples - 17/05/2018 AccorHotels certified review

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zara S., разрешите поблагодарить Вас за то, что Вы нашли время поделиться своим мнением об отдыхе в Swissotel Resort Sochi Kamelia. Спасибо за высокую оценку. Мы рады, что Вы хорошо отдохнули, ведь для этого и работает вся наша дружная команда. Ждем Вас вновь и будем продолжать радовать Вас и сделаем Ваш отдых незабываемым. С уважением, Лазуренкова Наталья, заместитель генерального менеджера по качеству.

Olga Couples - 15/05/2018 AccorHotels certified review

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olga B., разрешите поблагодарить Вас за то, что Вы нашли время поделиться своим мнением об отдыхе в Swissotel Resort Sochi Kamelia. Спасибо за высокую оценку. Мы рады, что Вы хорошо отдохнули, ведь для этого и работает вся наша дружная команда. Ждем Вас вновь и будем продолжать радовать Вас и сделаем Ваш отдых незабываемым. С уважением, Лазуренкова Наталья, заместитель генерального менеджера по качеству.

Boris Families - 03/05/2018 AccorHotels certified review
« Absolutely the Best! »

It is not my first visit here. And as far as my experience shows a rule of never returning to a place that you enjoyed previously is the one that I don't like to break. I always find small and sometimes not too small things that I have not noticed before and that I don't really like. But not in this case. Here I am a returning guest and hopefully will come here again. Two major characteristics of this resort - service and location! The service is perfect - were it possible I would say it became even better. Their spa is incredible, the restaurant yammi and the beds are exactly what you need to get a good night rest. Location - own beach, 3-mile picturesque so called health walk starts right at the base of the resort, lash garden, etc., etc. And yet it is close to the city centre and the Sochi boardwalk where you can visit different restaurants or just have a walk enjoying the sea. As far as I am concerned this is the only place in Sochi I want to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boris P., We very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the all previous. Warm regards, Natalia Lazurenkova, Deputy General Manager quality assurance.

Denis Couples - 06/04/2018 AccorHotels certified review
« Great stay »

We were on a short trip to visit friends and family and spend some time together. Overall Kamelia hotel was awesome. Our room service was great, breakfasts were among the best hotels we visited. SPA services are great. The hotel territory is clean, with nice landscape design and lighting. It's very likely that we will stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denis T., Мы Вам искренне благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Мы обязательно дадим знать Ваше мнение всем сотрудникам. Я уверена, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Мы надеемся, что Ваш следующий визит будет столь же приятным, как и этот, а мы будем продолжать радовать Вас. Мы были бы очень признательны, если бы Вы разделили Ваше мнение о пребывании у нас в отеле на сайте Tripadvisor.com С уважением, Лазуренкова Наталья, заместитель генерального менеджера по качеству.

Tatiana Friends - 20/03/2018 AccorHotels certified review
« Brilliant! »

I like your hotel so much and every my visit in Sochi I usually stay only in your hotel! Thank you for the Great service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatyana K., Мы Вам искренне благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Мы обязательно дадим знать Ваше мнение всем сотрудникам. Я уверена, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Мы надеемся, что Ваш следующий визит будет столь же приятным, как и этот, а мы будем продолжать радовать Вас и постараемся сделать все возможное, чтобы отдых всегда был сравним с драгоценностями :), спасибо Вам огромное!!! Мы были бы очень признательны, если бы Вы разделили Ваше мнение о пребывании у нас в отеле на сайте Tripadvisor.com С уважением, Лазуренкова Наталья, заместитель генерального менеджера по качеству.

Natalia Families - 17/03/2018 AccorHotels certified review
« We had a great time in this hotel »

I booked this hotel at orbitz.com for two nights and I didn't expect anything special. However, from the very first moment our staying in this place was a real treat. Thanks to a great management it was a privilege to stay here. Perfect quite location, nice spacious rooms, fantastic service, beautiful spa with a pool. It worthies 5+ stars ratings. I postponed my departure twice). Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalya U., Мы Вам искренне благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Мы обязательно дадим знать Ваше мнение всем сотрудникам. Я уверена, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Мы надеемся, что Ваш следующий визит будет столь же приятным, как и этот, а мы будем продолжать радовать Вас. Мы были бы очень признательны, если бы Вы разделили Ваше мнение о пребывании у нас в отеле на сайте Tripadvisor.com С уважением, Лазуренкова Наталья, заместитель генерального менеджера по качеству.

Atle B. Families - 07/03/2018 AccorHotels certified review
« Perfect »

Very good service and Nice place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Atle B., We very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Vladimir Larionov Deputy general manager quality assurance

Composer Business - 05/03/2018 AccorHotels certified review
« Good, could be better »

Light design inside rooms and at the spa are a bit too cold (would rather pick warmer spectrum). Room was good, although the sink / mirror is a bit silly (not very practical).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oscar B., We very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Vladimir Larionov Deputy general manager quality assurance

Н. Couples - 30/01/2018 AccorHotels certified review
« Amazing Stay in Swiss »

My staying was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nina P., We very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Natalia Lazurenkova, Deputy General Manager quality assurance.

Artyom Families - 30/12/2017 AccorHotels certified review
« Real Swiss hospitality at the black see »

Great hotel with beautiful territory, friendly staff, additional thanks to Margarita for quick check-in and breakfast employees who organized breakfast for us, when we came late at 11-00.

Karina G. Couples - 17/12/2017 AccorHotels certified review
« Great hotel for relax! »

Very well trained personal, great heated outside pool. Rather pricey but very nice food in restaurant Camelia. Spa was fine but nothing special. Very close to private beach, beach is great, even in autumn. Great view from some rooms. Tranquil overall, would definitely stay again. In fact we went there already two times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karina G., We very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Natalia Lazurenkova, Deputy General Manager quality assurance.

Valeriya Families - 14/12/2017 AccorHotels certified review
« The best hotel in Russia »

Everything was just perfect, thanks to the team for great rest!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valeriya V., We very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Vladimir Larionov Deputy general manager quality assurance

Anonymous Business - 02/12/2017 AccorHotels certified review
« Fantastic! »

It was easy to organize our groups stay thanks to you wonderful sales team. Once at hotel reception was exceptional: smiling, caring, informative. Wonderful breakfast: great ladies at egg making station and very warm welcoming hostesses making delicious coffee :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Galina G., We very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vladimir Larionov Deputy general manager quality assurance

Alexey M. Business - 23/10/2017 AccorHotels certified review
« Great stay! »

It was really a great stay this year again! This is the second year already, when I stay for 2-3 days and I was very satisfied!

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый Aleksey M., Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы и мы с большим удовольствием приветствуем наших постоянных гостей. Мы обязательно дадим знать Ваше мнение всем сотрудникам. Я уверена, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Мы надеемся, что Ваш следующий визит будет столь же приятным, как и этот, а мы будем продолжать радовать Вас. Мы были бы очень признательны, если бы Вы разделили Ваше мнение о пребывании у нас в отеле на сайте Tripadvisor.com С уважением, Лазуренкова Наталья, заместитель генерального менеджера по качеству.

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 17900.00 RUB Non member rate
From 16110.00 RUB Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates