Swissôtel Suites Phuket Kamala Beach 5 stars

Customer review rating 4.2/5 1,519 reviews
Swissôtel Suites Phuket Kamala Beach
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Hotel extras

With separate living rooms, private balconies and views of the lagoon-style pool and gardens, Swissôtel Suites Phuket, Kamala Beach's 180 stylishly modern suites are perfect for holidays with friends and families or for romantic honeymoons.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf (Nearby)
  • Beach and water sports
  • Bicycles rental
Catering
  • 2 restaurant(s)
  • 1 bar(s)
  • Hot meals
Business services
  • 1 meeting room(s)
  • Congresses/conventions

Hotel location

Swissôtel Suites Phuket Kamala Beach

100 10 Moo 3
Kamala Beach
KATHU
83150
phuket
thailand

Tel: +6676303000

Fax: (+66)76303003

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    PHUKET INTL AIRPORT At 25km / 15.53 miles

GPS :7.961322, 98.286541

Our accommodations

Suitable for holidays with friends and families or for romantic honeymoons, Swissôtel Resort Phuket offers 180 one- to three-bedroom suites in five categories, each with its separate living room and private balcony.

One Bedroom Deluxe Suite

  • Max. number of persons: 3
  • Area: From 43

One Bedroom Pool Terrace Suite

  • Max. number of persons: 3
  • Area: From 43

One Bedroom Family Suite

  • Max. number of persons: 3
  • Area: From 43

Two Bedroom Deluxe Suite

  • Max. number of persons: 6
  • Area: From 62

Two Bedroom Pool Terrace Suite

  • Max. number of persons: 6
  • Area: From 62

Two Bedroom Family Suite

  • Max. number of persons: 6
  • Area: From 62

Three Bedroom Deluxe Suite

  • Max. number of persons: 6
  • Area: From 95

Our restaurants and bars

GRAB & GO

Type of cuisine: International

Rivage is a Mediterranean concept with a wide range of healthy and tasty dishes from Italy France and Spain accompanied by select wines. A wood oven/rotisserie/ char grill makes a spectacular cooking centerpiece.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE

Type of cuisine: Cafe

Cafe is open throughout the day, providing a delicious breakfast buffet followed by an a la carte western and Asian-inspired menu for lunch and dinner.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

JOE KOOL'S

Photo non contractuelle / Strictly non binding

Joe Kool's serves a wide array of drinks and snacks, including refreshing cocktails and juices for your enjoyment while you relax by the pool.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 288

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
Swissôtel Suites Phuket Kamala Beach

100% genuine reviews from our guests

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AccorHotels Rating 4.2/5

1,519 reviews

good

Customer review rating 4.2/5

Michael Families - 10/10/2019 AccorHotels review

good room , good breakfast,

Fantastic for kids

Customer review rating 4.2/5

Anonymous Families - 08/10/2019 AccorHotels review

Restaurant evening dining service poor, food way overpriced. Bathroom far too small

Friendly, enjoyable & welcoming

Customer review rating 4.2/5

Richard M. Families - 08/10/2019 AccorHotels review

We were made to feel right at home with the most friendly & professional staff throughout the hotel . Room & facilities were excellent . Overall experience far exceeded our expectations.

Friendliest staff ever

Customer review rating 4.2/5

Konrad Families - 08/10/2019 AccorHotels review

We had a wonderful time in Phuket on our recent family holiday, and thoroughly enjoyed our stay at Swissotel Suites Kamala Beach. From the Manager to the yard attendants, every staff member was smiling, courteous and helpful, and was trying their best to help. However, the overall experience is not fully satisfying, with a few areas of potential improvement to suggest before I would strongly recommend a stay to others: 1) Self-contained apartments should be properly equipped with cutlery, crockery and simple cooking implements. We had several nice cupboards in our kitchenette area, which were all empty 2) WiFi signal is not equal throughout the facility. In our bedrooms signal was very weak, so the internet was best used in the living room and sitting outside 3) The restaurant really does need some improvement. While friendly, the wait staff do struggle with taking orders, the meals are not served together, and even for the set menu nights not all meal choices were available. 4) Children under 12 really should be able to access "Kids Stay and Eat free" rates in a family-friendly resort such as this. Most Australian facilities offer this promotion, with children's menu choices very overpriced and servings much too large for this group. 5) Staff do need a clearer understanding of the benefits available to LeClub members. Often the bar or restaurant staff were unsure of what to do with my card, which is an awkward experience for all. Overall, please thank all of the staff we met, especially Roong at the front desk, for the very pleasant stay they provided for us at your facility.

Customer review rating 4.2/5

Stephen R. Families - 06/10/2019 AccorHotels review

Very friendly service , but the we were unalble to swim in the pool the last couple of days as it didn't look great and I ended up with an ear infection.

Brilliant

Customer review rating 4.2/5

Chantal P. Families - 06/10/2019 AccorHotels review

We had a great time, used the pool, the gym and the pool bar

Awesome time had by all.

Customer review rating 4.2/5

Leesa S. Families - 05/10/2019 AccorHotels review

As a large extended family group with young children we found the resort to be great for the kids. The pool was well used as was the kids club in the middle of the day when it was too hot to be in the sun.

Vacation of my dreams

Customer review rating 4.2/5

Keelonda B. Friends - 02/10/2019 AccorHotels review

It was great. Staff was super friendly and very attentive.

Little room for improvement

Customer review rating 4.2/5

Andrew Families - 30/09/2019 AccorHotels review

Very little room for improvement. Breakfasts were excellent; wi-fi very good; rooms large and spacious; staff friendly; good for children; good location. If I HAD to find something to 'complain' about, our bathroom was very small, especially given how huge the living room and bedrooms were, and some parts of the room were a little 'rough around the edges' (which seems par for the course in Thailand).

Was a nice stay, the rooms leave a lot to be desired for a 5 start hotel

Customer review rating 4.2/5

Sa… Families - 30/09/2019 AccorHotels review

We stayed with you 12months ago and again a few weeks ago. We love the resort and the location however the rooms are just so tired. We had a blocked toilet and were told to put the paper in the bin instead of flushing it. Whilst i expect this from a beachside restaurant i don't expect it from a 5 star resort. I had to insist on being moved to a room with a working toilet before the hotel would take action. All of the evening events while cute are way too late for small children. The pool surface looks like its seen better days too. It was also interesting to see management stomping around the place attempting to look important and 'add value' All they did was move unimportant objects around and bark at the staff, which does not make for a relaxing breakfast experience for the guests. Your team are great, they are caring and kind, I would suggest to management that more effort is put on updating the facilities of the resort. Like I said its our second stay at Swissotel Kamala and while we will stay in Kamala again i don't think we'll stay at Swissotel until we can see some serious updates and refreshes being made to the hotel. There are many hotels being built in the area, i think its time for you to keep up with the competition.

Dear Sally Elizabeth C., Thank you for your review about your recent stay at Swissotel Suites Phuket Kamala Beach. We are very sorry that your experience was not to your expectations. Regarding to the room and breakfast experiences issues, we have brought up the comments to our management team to immediate action for solving the problems. Once again, we apologize for any inconvenience caused and hope to welcome you here very soon. Sincerely, Suthatip Janiad Assistant Guest Experience Manager Swissotel Suites Phuket Kamala Beach

Nice Rooms, friendly staff

Customer review rating 4.2/5

Clifford Families - 27/09/2019 AccorHotels review

Overall it was very good, from check-in to check out, the daily buffet breakfast was varied and tasty, and the pool is very nice. Of course because we stayed during the low season, it was nice and quiet as well

Very peaceful resort for a rejuvenating holiday.

Customer review rating 4.2/5

Eugene L. O. Business - 24/09/2019 AccorHotels review

It was a nice relaxing experience to enjoy your natural resort atmosphere with the modern comforts of home. Your staff/people are the best assets of the resort.

Customer review rating 4.2/5

K. Families - 23/09/2019 AccorHotels review

Staff were nice. Door was left unlocked and actually not even closed after cleaning. Room servicing was haphazard. Bathroom was in need of refurbishment.

Mrs nipaporn n.

Customer review rating 4.2/5

Mrs N. N. Families - 22/09/2019 AccorHotels review

Very good indeed

The hotel was clean, beautiful and staff was amazing!

Customer review rating 4.2/5

Nivashnee M. Families - 17/09/2019 AccorHotels review

The check-in was seamless, the staff were all extremely friendly and helpful. Tukta especially was extremely professional and helpful. The breakfast was delicious and the variety catered for all ages the pool was always meticulously clean. The cleaners do an amazing job and having our bags carried to the 3 floor really made the fact that we had no escalator no issue at all. The only disappointment is the fact that I have to wait 1 month for my deposit refund. Otherwise a memorable trip!

A nice short stay and friendly staff

Customer review rating 4.2/5

Chris M. Families - 16/09/2019 AccorHotels review

A week stay in the hotel, good reception and bar staff in the resort. The food was good and plentiful for all. Suggest more local style options for tourist and ala carte options. Bar service very good and prompt at all times.

Great place to be with kids...

Customer review rating 4.2/5

Danie Families - 14/09/2019 AccorHotels review

Kids enjoyed the place. It is close to Fantasea if you plan to go there, but little far from other places to visit, but very quiet and relaxing.

Very friendly staff and kid's friendly hotel

Customer review rating 4.2/5

Faisal M. Families - 14/09/2019 AccorHotels review

Wonderful stay. Every staff was so friendly and always smiling and accommodating. Hotel room is getting old but well maintained A lot of activities and facilities for kids - my kids thoroughly enjoyed the days in Swissotel

Luxurious and comfortable

Customer review rating 4.2/5

Lordkin R. Families - 14/09/2019 AccorHotels review

The stay was unforgettable... Sparkly clean resort... Best pool.. Great food....

Quiet Quality Stay

Customer review rating 4.2/5

Scott Couples - 13/09/2019 AccorHotels review

High quality stay. Room was large with seperate lounge, comfotable bed with two tvs. Large pool area with lots of shade which was welcome. A quick drive by taxi to kamala beach or nicer Surin beach. A lovely birthday cake and sign for my wifes birthday.

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