Swissôtel Suites Phuket Kamala Beach 5 stars

Customer review rating 4.2/5 1,497 reviews
Swissôtel Suites Phuket Kamala Beach
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Hotel extras

With separate living rooms, private balconies and views of the lagoon-style pool and gardens, Swissôtel Suites Phuket, Kamala Beach's 180 stylishly modern suites are perfect for holidays with friends and families or for romantic honeymoons.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf (Nearby)
  • Beach and water sports
  • Bicycles rental
Catering
  • 2 restaurant(s)
  • 1 bar(s)
  • Hot meals
Business services
  • 1 meeting room(s)
  • Congresses/conventions

Hotel location

Swissôtel Suites Phuket Kamala Beach

100 10 Moo 3
Kamala Beach
KATHU
83150
phuket
thailand

Tel: +6676303000

Fax: (+66)76303003

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    PHUKET INTL AIRPORT At 25km / 15.53 miles

GPS :7.961322, 98.286541

Our accommodations

Suitable for holidays with friends and families or for romantic honeymoons, Swissôtel Resort Phuket offers 180 one- to three-bedroom suites in five categories, each with its separate living room and private balcony.

One Bedroom Deluxe Suite

  • Max. number of persons: 3
  • Area: From 43
  • Wireless internet in your room

One Bedroom Pool Terrace Suite

  • Max. number of persons: 3
  • Area: From 43
  • Wireless internet in your room

One Bedroom Family Suite

  • Max. number of persons: 3
  • Area: From 43

Two Bedroom Deluxe Suite

  • Max. number of persons: 6
  • Area: From 62
  • Wireless internet in your room

Two Bedroom Pool Terrace Suite

  • Max. number of persons: 6
  • Area: From 62
  • Wireless internet in your room

Two Bedroom Family Suite

  • Max. number of persons: 6
  • Area: From 62

Three Bedroom Deluxe Suite

  • Max. number of persons: 6
  • Area: From 95
  • Wireless internet in your room

Our restaurants and bars

GRAB & GO

Type of cuisine: International

Rivage is a Mediterranean concept with a wide range of healthy and tasty dishes from Italy France and Spain accompanied by select wines. A wood oven/rotisserie/ char grill makes a spectacular cooking centerpiece.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE

Type of cuisine: Cafe

Cafe is open throughout the day, providing a delicious breakfast buffet followed by an a la carte western and Asian-inspired menu for lunch and dinner.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

JOE KOOL'S

Photo non contractuelle / Strictly non binding

Joe Kool's serves a wide array of drinks and snacks, including refreshing cocktails and juices for your enjoyment while you relax by the pool.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 288

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
Swissôtel Suites Phuket Kamala Beach

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,497 reviews

A nice short stay and friendly staff

Customer review rating 4.2/5

Chris M. Families - 16/09/2019 AccorHotels review

A week stay in the hotel, good reception and bar staff in the resort. The food was good and plentiful for all. Suggest more local style options for tourist and ala carte options. Bar service very good and prompt at all times.

Great place to be with kids...

Customer review rating 4.2/5

Danie Families - 14/09/2019 AccorHotels review

Kids enjoyed the place. It is close to Fantasea if you plan to go there, but little far from other places to visit, but very quiet and relaxing.

Very friendly staff and kid's friendly hotel

Customer review rating 4.2/5

Faisal M. Families - 14/09/2019 AccorHotels review

Wonderful stay. Every staff was so friendly and always smiling and accommodating. Hotel room is getting old but well maintained A lot of activities and facilities for kids - my kids thoroughly enjoyed the days in Swissotel

Luxurious and comfortable

Customer review rating 4.2/5

Lordkin R. Families - 14/09/2019 AccorHotels review

The stay was unforgettable... Sparkly clean resort... Best pool.. Great food....

Quiet Quality Stay

Customer review rating 4.2/5

Scott Couples - 13/09/2019 AccorHotels review

High quality stay. Room was large with seperate lounge, comfotable bed with two tvs. Large pool area with lots of shade which was welcome. A quick drive by taxi to kamala beach or nicer Surin beach. A lovely birthday cake and sign for my wifes birthday.

Fabulous. Peaceful, relaxing, serene and pleasant atmosphere

Customer review rating 4.2/5

Sharon T. Solo - 11/09/2019 AccorHotels review

Fabulous. Staff very friendly, nice, and helpful and willing to go any length to be of assistance.

Beautiful resort, shame about the township

Customer review rating 4.2/5

Tina B. Families - 10/09/2019 AccorHotels review

We loved the stay in the resort and can't fault the staff or facilities at all. We were however really looking forward to a resort near the beach so that we could alternate family days by the water between the pool and the ocean. The litter around Kamala is quite shocking and I understand there is construction contributing but something needs to be done urgently about it. The walk down to beachside restaurants was ruined for us every day because of the amount of rubbish lining the beach and the pathways. We wouldn't spend a day at that beach for anything, let alone swim in the water! I don't know what influence you may have regarding this issue, but it is worth noting so that if you do have contacts anywhere that can make a difference to this very large litter problem, please do so.

Superb

Customer review rating 4.2/5

R. P. Couples - 09/09/2019 AccorHotels review

My purpose of visit to Thailand for Celebration of our 50th Anniversary. My first stay in your hotel only. Lobby, Pool with Bar, Restaurant & Rooms everything is nice. Breakfast lots of choices and good. We noticed kids enjoyed here. Very kind staffs. We satisfied during the stay and unforgettable memories.

Satisfying stay

Customer review rating 4.2/5

Guru Families - 04/09/2019 AccorHotels review

Overall ok. Facilities were ok but old. Staff were excellent. Food choice (other than breakfast) was limited. Whatever food was prepared was done very well.

Okay but could have been better

Customer review rating 4.2/5

Jim R. Families - 02/09/2019 AccorHotels review

Rooms need to be updated, pool water was unclean and last two days we couldn’t enter water because it looked so bad.

Enjoyable

Customer review rating 4.2/5

Lesley Families - 01/09/2019 AccorHotels review

We had a pleasant relaxed holiday which we felt was value for money.

Customer review rating 4.2/5

Haikal Families - 30/08/2019 AccorHotels review

We had a lot of fun , using hotel activities, great place for families with kids as many activities are available.

Excellent Service Ever!

Customer review rating 4.2/5

Suwit Families - 29/08/2019 AccorHotels review

Five star service with very large pool and nice room.

Pleasant stay with perfect staff service

Customer review rating 4.2/5

Juncheol L. Families - 28/08/2019 AccorHotels review

Location is a bit away from beach, but I will visit this hotel again on my next Phuket trip. Staff welcomed us very warmly, always caring about our comfort. Whole facility is good for kids. Welcome drink was even nicer than elsewhere. Room is a bit older than other hotel but spacious and comfortable. Restaurant nearby was good. Price is reasonable and food is delicious. Overall, I really satisfied one night stay in Swissotel Kamala

Felt cheated

Customer review rating 4.2/5

Fatima L. Families - 26/08/2019 AccorHotels review

I booked the hotel because of the kitchen facilities advertised on the website. When I arrived the kitchen wasn’t equipped as per the pictures on the website and I was told that I would have to pay extra for basic appliances such as toaster etc. The kitchen looked like it had been built to provide a basic kitchen but all we foud. Was a set of plates and cutlery with a fridge. It was impossible to prep or cook food. I call this false advertising.

Dear Fatima L., Thank you for taking the time to tell us about your experience at the Swissôtel Suites Phuket Kamala Beach. I am apologized to know that your experience was not to your expectations. Regarding to the kitchenette set up, we have checked in our hotel website for that set up. It clearly mentioned for additional charge. As hotel goodwill, our team member already offered a complimentary set up for cutting board and knife to convenience you and family during stay. Once again, I do apologize for inconvenience during your stay and hope that we can have another chance to welcome you in the near future. Yours sincerely, Suthatip Janiad Asst.Guest Experience Manager Swissotel Suites Phuket Kamala Beach

Must stay resort in Phuket, Kamala Beaxh

Customer review rating 4.2/5

Ali A. Families - 25/08/2019 AccorHotels review

This is the place with family to stay. Everything from the Check-in up to the Check out was so smooth and with out any problems. The swimming pool was good. The house keeping staff was very good. Great Location. Excellent comfort. I will again stay at this resort when ever i come to Phuket.

Nice apartments

Customer review rating 4.2/5

Anonymous Families - 23/08/2019 AccorHotels review

I stayed at the suites with my husband and our 3 children (8,5 and 8mths) we stayed in a 2 bed family apartment. A great benefit was the kids eat and drink free deal which came with the apartment, it meant our children could easily go and get their own drinks. We did find the food choices were a bit limited and another food outlet/restaurant with a different menu would make a big difference, we saw very few people dining in during our stay.

Beautiful experience

Customer review rating 4.2/5

Richard Friends - 22/08/2019 AccorHotels review

1st time in Thailand. I travel to many Asian countries but I will say that this was the best experience so far. The staff was exceptional. I like to give special thank to Ms Noung for recommendating the island tour. Had a great time. Well be coming back again soon.

A lovely relaxing break in a very nice 3 bedroom suite

Customer review rating 4.2/5

Mark Families - 21/08/2019 AccorHotels review

Overall great. Nice hotel and facilities. Building work on the nearby plots is a bit of an eyesore but there we go. Taxis are a bit expensive if needing to go out and you haven't prearranged with grab or similar.

Slightly dated, tired around the edges, family/child focused resort. Spacious rooms, but ‘inconvenient’ location.

Customer review rating 4.2/5

Gary H. Couples - 19/08/2019 AccorHotels review

Appreciated the upgrade to a spacious apartment.✔️ Welcome drinks equally appreciated & breakfasts were substantial.✔️ Restaurant about 50 metres down street from entrance was a haven for us (but not made aware that it was part of the hotel until we asked waiting staff on day 2 of our stay).✔️ All staff were pleasant to deal with & front of house personnel in main restaurant were particularly efficient & helpful.✔️ Unfortunately, being a couple with no children, the chaotic ‘family’ focused nature of the resort was not suited to us .... our fault for lack of research. Common areas were always noisy & somewhat chaotic. Breakfasts were loud & somewhat disorganised, with food displays left empty & not replenished for up to 25 minutes and then only replenished when pointed out to staff. No monitoring.✖️ The pool water was obviously dirty & lacked appropriate maintenance making it uninviting.✖️ Linen in room was of good quality BUT blood stained pillows covered by clean pillow slips is a ‘no’ in hotel’s of this supposed standard.✖️ The resort is in a kind of ‘no man’s land’; somewhat isolated from any substantial retail outlets or restaurants & isolated from the beach by quite a busy road. Transport to Kamala village/Surin or Patong is ridiculously priced; a hotel shuttle may be a good idea! Currently, the area is a construction site! ...... thereby, chaotic both inside & outside of the resort. Kamala Beachfront is a polluted mess & the hotel’s should be pro-active in rectifying this for theif own advantage.✖️ Old air-con units in apartments, despite being efficient were extremely noisy.✖️ Some of the outside facades of the hotel were showing obvious signs of deterioration.✖️ I commend the staff for remaining upbeat in the face of these issues.✔️ Unless I hear of obvious changes, I can’t see us as being return guests, but thanks for your efforts nonetheless.

Dear Mr.Gary H., Thank you for sharing your recent stay at Swissotel Suites Phuket Kamala Beach. I am sincerely apologize that your experience did not meet your expectations. Regarding to the issues mentioned, we have raised all management team seriously attention to immediate actions for the matters. Please note that pool issue was fix immediately after we faced this problem. Also we are trying to provide the best service for our guests and Housekeeping department is trying to do their best to assure the cleanliness. Thank you very much for taking time to share your experience with us, and we really hope that you will give us another chance to welcome you back in Swissotel Suites Phuket Kamala Beach. Sincerely, Suthatip Janiad Assistant Guest Experience Manager Swissotel Suites Phuket Kamala Beach
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